1

codegit/CallCenterApi/CallCenterApi.DAL/T_Call_CallRecords.cs

@@ -228,6 +228,7 @@ namespace CallCenterApi.DAL
             strSql.Append("F_QCAdvise=@F_QCAdvise,");
             strSql.Append("TaskType=@TaskType,");
             strSql.Append("TaskPhoneID=@TaskPhoneID,");
+            strSql.Append("Description=@Description,");
             strSql.Append("TaskID=@TaskID");
             strSql.Append(" where CallRecordsId=@CallRecordsId");
             SqlParameter[] parameters = {
@@ -282,6 +283,7 @@ namespace CallCenterApi.DAL
                     new SqlParameter("@F_QCAdvise", SqlDbType.NText),
                     new SqlParameter("@TaskType", SqlDbType.NVarChar,10),
                     new SqlParameter("@TaskPhoneID", SqlDbType.NVarChar,10),
+                     new SqlParameter("@Description", SqlDbType.NVarChar,-1),
                     new SqlParameter("@TaskID", SqlDbType.NVarChar,32),
                     new SqlParameter("@CallRecordsId", SqlDbType.Int,4)};
             parameters[0].Value = model.CallId;
@@ -335,8 +337,9 @@ namespace CallCenterApi.DAL
             parameters[48].Value = model.F_QCAdvise;
             parameters[49].Value = model.TaskType;
             parameters[50].Value = model.TaskPhoneID;
-            parameters[51].Value = model.TaskID;
-            parameters[52].Value = model.CallRecordsId;
+            parameters[51].Value = model.Description;
+            parameters[52].Value = model.TaskID;
+            parameters[53].Value = model.CallRecordsId;
 
             int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
             if (rows > 0)
@@ -647,6 +650,11 @@ namespace CallCenterApi.DAL
                 {
                     model.TaskID = row["TaskID"].ToString();
                 }
+                if (row["Description"] != null)
+                {
+                    model.Description = row["Description"].ToString();
+                }
+                
             }
             return model;
         }

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/SMSController.cs

@@ -248,6 +248,8 @@ namespace CallCenterApi.Interface.Controllers
                 return Error("无操作权限");
             }
         }
+
+    
         /// <summary>
         /// 单发短信
         /// </summary>

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/weixin/WxLoginController.cs

@@ -2505,7 +2505,27 @@ namespace CallCenterApi.Interface.Controllers.weixin
                                         msg.CreateDate = DateTime.Now;
                                         msg.ReadDate = DateTime.Now;
                                         new BLL.T_Msg_List().Add(msg);
-                                        //sendsysmsg(model, ua, touser, (int)model.F_ID, "增加注解");
+
+                                      
+                                        // sendsysmsg(model, ua, touser, (int)model.F_ID, "增加注解");
+                                    }
+                                }
+                            }
+                            if (ua.F_RoleId == 1)
+                            {
+                                var notice = userAccountBLL.GetModelList($"F_UserCode in(select F_CreateUser   from T_Wo_WorkOrderItem_New " +
+                                $" where  F_WoID={model.F_ID}) and F_UserCode !='{ua.F_UserCode  }'");
+                                if (notice.Count > 0)
+                                {
+                                    foreach (var item in notice)
+                                    {
+                                        if (!string.IsNullOrEmpty(item.F_Mobile))
+                                        {
+                                            string[] mag = { model.F_WorkOrderCode };
+                                            SmsSingleSenderResult result = new SMSController().SMSSingleshot(1694997, mag, item.F_Mobile);
+                                            string smsmsg = $"（投诉/业务协办）{model.F_WorkOrderCode }工单有新的注解/回访内容，请查阅。";
+                                            bool n = new SMSController().AddSmS(item.F_Mobile, smsmsg, ua.F_UserId);
+                                        }
                                     }
                                 }
                             }
@@ -8052,7 +8072,30 @@ namespace CallCenterApi.Interface.Controllers.weixin
             var result = otherController.GetCustomerByTel(tel);
             return result;
         }
+        /// <summary>
+        /// 添加问题描述
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult UpdateProblem(int CallRecordsId,string description)
+        {
+            Model.T_Call_CallRecords  call = new BLL.T_Call_CallRecords().GetModel(CallRecordsId);
+            if (call != null)
+            {
+                call.Description  = description;
+                bool bl = new BLL.T_Call_CallRecords().Update (call);
+                if (bl)
+                {
+                  return  Success("更新振铃状态成功");
+                }
+                else
+                {
+                    return  Error ("添加失败");
+                }
+            }
+            else
+                return Error("该通话记录不存在");
 
+        }
         #endregion
         /// <summary>
         /// 获取记录详情

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/WorkOrderNewController.cs

@@ -8271,7 +8271,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                             string touser = "";
                             string strwhere = "";
                             string contens = "";
-                            strwhere = $" F_DeptId in (select top 1 F_NextDept  from T_Wo_WorkOrderItem_New where F_WoID={model.F_ID} and F_NextDept in(37,57,74,88,268,295,339,422,213,427,433,424) order by F_CreateTime desc)";
+                            strwhere = $" F_DeptId in (select top 1 F_NextDept  from T_Wo_WorkOrderItem_New where F_WoID={model.F_ID}  order by F_CreateTime desc)";
                             var deptmodel = departmentBLL.GetModelList(strwhere).FirstOrDefault();
                             if (deptmodel != null)
                             {
@@ -8298,9 +8298,29 @@ namespace CallCenterApi.Interface.Controllers.workorder
                                         msg.ReadDate = DateTime.Now;
                                         new BLL.T_Msg_List().Add(msg);
                                         //sendsysmsg(model, ua, touser, (int)model.F_ID, "增加注解");
+                                     
                                     }
                                 }
                             }
+                            if (ua .F_RoleId ==1)
+                            {
+                                var notice = sysUserAccountBll.GetModelList($"F_UserCode in(select F_CreateUser   from T_Wo_WorkOrderItem_New " +
+                                $" where  F_WoID={model.F_ID}) and F_UserCode !='{ua.F_UserCode  }'");
+                                if (notice.Count > 0)
+                                {
+                                    foreach (var item in notice)
+                                    {
+                                        if (!string.IsNullOrEmpty(item.F_Mobile))
+                                        {
+                                            string[] mag = { model.F_WorkOrderCode };
+                                            SmsSingleSenderResult result = new SMSController().SMSSingleshot(1694997, mag, item.F_Mobile);
+                                            string smsmsg = $"（投诉/业务协办）{model.F_WorkOrderCode }工单有新的注解/回访内容，请查阅。";
+                                            bool n = new SMSController().AddSmS(item.F_Mobile, smsmsg, ua.F_UserId);
+                                        }
+                                    }
+                                }
+                            }
+                            
                             return Success("注解成功");
                         }
                         #endregion

codegit/CallCenterApi/CallCenterApi.Model/T_Call_CallRecords.cs

@@ -492,6 +492,10 @@ namespace CallCenterApi.Model
             set { _taskid = value; }
             get { return _taskid; }
         }
+        /// <summary>
+        /// 问题描述
+        /// </summary>
+        public string Description { set; get; }
         #endregion Model
     }
 }