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@@ -30,7 +30,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
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/// </summary>
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/// <returns></returns>
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public ActionResult GetList(string code, string cusname, string cusphone, string companyname, string province, string city,
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- string country, string township, string touser, int type = 0, int state=-1, int pageindex = 1,int pagesize = 10)
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+ string country, string township, string touser, int source=0,int type = 0, int state=0, int pageindex = 1,int pagesize = 10)
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{
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int userId = CurrentUser.UserData.F_UserId;
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@@ -41,8 +41,8 @@ namespace CallCenterApi.Interface.Controllers.workorder
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#region 筛选条件
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if (type > 0 && type < 4)//工单类型
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sql += $" and F_Type=" + type;
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- if (state >=0)//工单状态
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- sql += $" and F_State=" + state;
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+ if (source > 0)//工单来源
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+ sql += $" and F_Source=" + source;
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if (!string.IsNullOrWhiteSpace(touser))//参与人
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sql += $" and F_DealBy like '%" + touser.Trim() + "%'";
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if (!string.IsNullOrWhiteSpace(code))//工单编号
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@@ -61,6 +61,44 @@ namespace CallCenterApi.Interface.Controllers.workorder
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sql += $" and F_IncidentCountry like '%" + country.Trim() + "%'";
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if (!string.IsNullOrWhiteSpace(province))//乡
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sql += $" and F_IncidentTownship like '%" + township.Trim() + "%'";
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+ Model.T_Sys_UserAccount ua = sysUserAccountBll.GetModel(userId);
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+ Model.T_Sys_RoleInfo ro = rolebll.GetModel(ua.F_RoleId);
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+ string uwhere = " ";
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+ switch (state)
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+ {
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+ case 0://待指派的
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+ if (ro.F_RoleCode == "YWY" || ro.F_RoleCode == "JDYPTZX" )
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+ {
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+ sql += $" and F_DealBy like '%" + ua.F_UserCode + "%'";
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+ }
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+ else
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+ {
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+ uwhere = "";
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+ }
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+ sql += $" and F_State=" + (int)EnumWorkOrderState.neworder + " " + uwhere;
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+ break;
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+ case 1://待接单的
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+ if (GetDJDWorkOrderID(ua.F_UserCode)!="")
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+ {
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+ sql += $" and F_State=" + (int)EnumWorkOrderState.assign + $" and T_Wo_WorkOrder.F_ID in ( " + GetDJDWorkOrderID(ua.F_UserCode) + ") ";;
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+ }
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+ else
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+ {
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+
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+ return Success("暂无工单"); ;
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+ }
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+
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+ break;
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+ case 2://待完成的(待处理)
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+ sql += " and F_State in(" + (int)EnumWorkOrderState.dealing + "," + (int)EnumWorkOrderState.receive + "," + (int)EnumWorkOrderState.reback + "," + (int)EnumWorkOrderState.abreback + ") and T_Wo_WorkOrder.F_ID in ( " + GetDWCWorkOrderID(ua.F_UserCode) + ") ";
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+ break;
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+ case 10://已完成的
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+ sql += " and F_State =" + (int)EnumWorkOrderState.finish + " and F_DealBy = '" + ua.F_UserCode + "' ";
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+ break;
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+ case 3://我参与的
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+ sql += " and (F_CreateBy= '" + ua.F_UserCode + "' or T_Wo_WorkOrder.F_ID in ( " + GetCYWorkOrderID(ua.F_UserCode) + ")) ";
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+ break;
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+ }
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#endregion
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int recordCount = 0;
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if (!string.IsNullOrWhiteSpace(sql))
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@@ -71,113 +109,22 @@ namespace CallCenterApi.Interface.Controllers.workorder
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"F_ID",
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"*,dbo.GetUserName(F_CreateBy) as F_CreateByName",
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sql,
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- "ORDER BY F_CustomerId desc",
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+ "ORDER BY T_Wo_WorkOrder.F_ID desc",
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pagesize,
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pageindex,
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true,
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out recordCount);
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}
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- int total = 0;
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- List<long> woid = new List<long>();
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List<Model.T_Wo_WorkOrder> modlelist = new BLL.T_Wo_WorkOrder().DataTableToList(dt);
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- List<Model.T_Wo_WorkOrder> list = new List<Model.T_Wo_WorkOrder>();
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- Model.T_Sys_UserAccount ua = sysUserAccountBll.GetModel(userId);
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- Model.T_Sys_RoleInfo ro = rolebll .GetModel(ua.F_RoleId);
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- if (ro.F_RoleCode == "JDYPTZX" || ro.F_RoleCode == "YWY" )
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- {
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- if (modlelist.Count >0)
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- {
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- foreach (var it in modlelist)
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- {
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- if (it.F_DealBy == ua.F_UserCode)
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- {
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- list.Add(it);
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- total++;
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- }
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- }
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- }
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-
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- }
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- else if (ro.F_RoleCode == "BLRY" || ro.F_RoleCode == "DQJL" || ro.F_RoleCode == "FGSJL" || ro.F_RoleCode == "ZG")
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- {
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- List<int> detpid = new List<int>();
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- var deparmentlist = new List<Model.T_Sys_Department>();
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- Model.T_Sys_Department dModel = departmentBLL.GetModel(ua.F_DeptId);
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- if (dModel != null)
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- {
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-
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- if (dModel.F_Layer == 1)
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- {
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- deparmentlist = new BLL.T_Sys_Department().GetModelList(" F_State=1 and F_Layer=" + 2 + " and F_ParentId=" + dModel.F_DeptId);
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- if (deparmentlist.Count > 0)
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- {
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- foreach (var it in deparmentlist)
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- {
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- detpid.Add(it.F_DeptId);
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-
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- }
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- }
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- }
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- detpid.Add(dModel.F_DeptId);
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- var itemlast = itembll.GetModelList(" isnull(F_IsUsed,'0')='0' " + " ");
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- if (itemlast.Count > 0)
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- {
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- foreach (var it in itemlast)
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- {
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- for (int i = 0; i < detpid.Count; i++)
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- {
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- if (it.F_NextDept == detpid[i])
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- {
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- woid.Add(it.F_WoID);
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- }
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- }
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- }
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- }
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- if (modlelist.Count >0 && woid.Count > 0)
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- {
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- foreach (var it in modlelist)
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- {
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- for (int i = 0; i < woid.Count; i++)
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- {
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- if (it.F_ID == woid[i])
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- {
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- list.Add(it);
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- total++;
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- }
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- }
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- }
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- }
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-
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- }
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- else
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- {
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- return Error("加载失败");
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- }
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- }
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- else if (ro.F_RoleCode == "QTJS")
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- {
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- return Error("无操作权限!");
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- }
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- else
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+ if (modlelist.Count > 0)
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{
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- if (modlelist.Count > 0 )
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- {
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- foreach (var it in modlelist)
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- {
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- list.Add(it);
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- total++;
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- }
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- }
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- }
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- if (list.Count >0)
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- {
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- List<WorkOrderNewInput> Input = modeltooip(list);
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+ List<WorkOrderNewInput> Input = modeltooip(modlelist);
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var obj = new
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{
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state = "success",
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message = "成功",
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rows = Input,
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- total = total
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+ total = recordCount
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128
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};
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182
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129
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183
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130
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return Content(obj.ToJson()); ;
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@@ -185,83 +132,182 @@ namespace CallCenterApi.Interface.Controllers.workorder
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185
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132
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else
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{
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134
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- return Success ("暂无工单"); ;
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+ return Success("暂无工单"); ;
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}
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-
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-
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}
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138
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else
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{
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140
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return Error("无操作权限!");
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}
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-
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+ #region
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+ // if (ro.F_RoleCode == "JDYPTZX" || ro.F_RoleCode == "YWY" )
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+ // {
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+
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+ // if (modlelist.Count >0)
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+ // {
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148
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+ // foreach (var it in modlelist)
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+ // {
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150
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+ // var itemlast = itembll.GetModelList(" F_ItemType=" + (int)EnumItemType.deal + " and F_WoID='" + it.F_ID + "' order by F_CreateTime desc").FirstOrDefault();
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+ // if (itemlast != null)
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+
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+ // if (it.F_DealBy == ua.F_UserCode)
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+ // {
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155
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+ // list.Add(it);
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+ // total++;
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+ // }
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+ // }
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+ // }
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+
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+ // }
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162
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+ //else if (ro.F_RoleCode == "BLRY" || ro.F_RoleCode == "DQJL" || ro.F_RoleCode == "FGSJL" || ro.F_RoleCode == "ZG")
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163
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+ // {
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164
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+ // List<int> detpid = new List<int>();
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165
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+ // var deparmentlist = new List<Model.T_Sys_Department>();
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166
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+ // Model.T_Sys_Department dModel = departmentBLL.GetModel(ua.F_DeptId);
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167
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+ // if (dModel != null)
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168
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+ // {
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169
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+
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170
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+ // if (dModel.F_Layer == 1)
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171
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+ // {
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172
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+ // deparmentlist = new BLL.T_Sys_Department().GetModelList(" F_State=1 and F_Layer=" + 2 + " and F_ParentId=" + dModel.F_DeptId);
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173
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+ // if (deparmentlist.Count > 0)
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174
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+ // {
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175
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+ // foreach (var it in deparmentlist)
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+ // {
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177
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+ // detpid.Add(it.F_DeptId);
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+
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179
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+ // }
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180
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+ // }
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181
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+ // }
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182
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+ // detpid.Add(dModel.F_DeptId);
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183
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+ // var itemlast = itembll.GetModelList(" isnull(F_IsUsed,'0')='0' " + " ");
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184
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+ // if (itemlast.Count > 0)
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185
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+ // {
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186
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+ // foreach (var it in itemlast)
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187
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+ // {
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188
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+ // for (int i = 0; i < detpid.Count; i++)
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189
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+ // {
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190
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+ // if (it.F_NextDept == detpid[i])
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191
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+ // {
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192
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+ // woid.Add(it.F_WoID);
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193
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+ // }
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194
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+ // }
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195
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+ // }
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196
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+ // }
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197
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+ // if (modlelist.Count >0 && woid.Count > 0)
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198
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+ // {
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199
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+ // foreach (var it in modlelist)
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200
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+ // {
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201
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+ // for (int i = 0; i < woid.Count; i++)
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202
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+ // {
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203
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+ // if (it.F_ID == woid[i])
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204
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+ // {
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205
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+ // list.Add(it);
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206
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+ // total++;
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207
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+ // }
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208
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+ // }
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209
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+ // }
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210
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+ // }
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211
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+
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212
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+ // }
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+ // else
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214
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+ // {
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215
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+ // return Error("加载失败");
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+ // }
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217
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+ // }
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218
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+ // else if (ro.F_RoleCode == "QTJS")
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219
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+ // {
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220
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+ // return Error("无操作权限!");
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+ // }
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222
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+ // else
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223
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+ // {
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224
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+ // if (modlelist.Count > 0 )
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+ // {
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226
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+ // foreach (var it in modlelist)
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227
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+ // {
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228
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+ // list.Add(it);
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229
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+ // total++;
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230
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+ // }
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231
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+ // }
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232
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+ // }
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233
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+ #endregion
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234
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+
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198
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235
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}
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199
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- /// <summary>
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|
200
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|
- /// 查询工单详情
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|
201
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- /// </summary>
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202
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- public ActionResult GetDetails(int id)
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|
236
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+ /// <summary>
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237
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+ /// 获取我参与的工单编号
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238
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+ /// </summary>
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|
239
|
+ /// <param name="user"></param>
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|
240
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+ /// <returns></returns>
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|
|
241
|
+ public string GetCYWorkOrderID(string user)
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|
203
|
242
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{
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|
204
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|
- int userId = CurrentUser.UserData.F_UserId;
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|
205
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- if (userId != 0)
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206
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- {
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- Model.T_Sys_UserAccount ua = sysUserAccountBll.GetModel(userId);
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- string sql = "";
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- if (id > 0)
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- {
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- sql += $" ( F_ID like '%" + id + "%' ) ";
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- }
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- else
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- return Error("请输入正确的id");
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- var list = new List<Model.T_Wo_WorkOrder>();
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- if (!string.IsNullOrWhiteSpace(sql))
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- {
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- sql += " and F_IsDelete=0";
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- list = workOrder.GetModelList(sql);
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- }
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- var itemlasts = itembll.GetModelList(" F_ItemType=" + (int)EnumItemType.deal + " and F_WoID=" + id + " ");
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+ string str = string.Empty;
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244
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223
|
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- if (list.Count > 0)
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+ str = "select F_WoID from T_Wo_WorkOrderItem_New where F_CreateUser='" + user + "' ";
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+
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+ return str;
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+ }
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+ /// <summary>
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+ /// 获取待完成的工单编号
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+ /// </summary>
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+ /// <returns></returns>
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+ public string GetDWCWorkOrderID(string user)
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+ {
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+ string str = string.Empty;
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+
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+ str = "select F_WoID from T_Wo_WorkOrderItem_New where F_ItemType=" + (int)EnumItemType.deal
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+ + " and ("
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259
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+ + "(F_WoState in(" + (int)EnumWorkOrderState.dealing + "," + (int)EnumWorkOrderState.receive + ") and F_CreateUser='" + user + "') "//办理中和接单状态的操作人
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+ + " or (F_WoState in(" + (int)EnumWorkOrderState.reback + "," + (int)EnumWorkOrderState.abreback + ") and F_NextUser='" + user + "')"//退回下一步操作人
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+ + ")"
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+ + " and isnull(F_IsUsed,'0')='0' ";
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+
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+ return str;
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+ }
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+ /// <summary>
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|
+ /// 获取待接单的工单编号
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+ /// </summary>
|
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|
+ /// <returns></returns>
|
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+ public string GetDJDWorkOrderID(string user)
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+ {
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+ string str = string.Empty;
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+ var itemlast = itembll.GetModelList(" isnull(F_IsUsed,'0')='0' and F_ItemType=" + (int)EnumItemType.deal + " and F_WoState=" + (int)EnumWorkOrderState.assign + " ");
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|
+ // str = "select F_WoID from T_Wo_WorkOrderItem_New where F_ItemType=" + (int)EnumItemType.deal
|
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|
+ // + " and F_WoState=" + (int)EnumWorkOrderState.assign
|
|
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|
+ // + " and isnull(F_IsUsed,'0')='0' and F_NextUser='" + user + "' ";
|
|
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|
+ foreach (var it in itemlast )
|
|
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|
+ {
|
|
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|
+
|
|
|
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|
+ string[] code = it.F_NextUser.Split(',');
|
|
|
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|
+ for (int i=0;i< code.Length;i++)
|
|
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|
282
|
{
|
|
225
|
|
- List<WorkOrderNewInput> Input = modeltooip(list);
|
|
226
|
|
- if (Input !=null )
|
|
|
283
|
+ if (code [i ]==user )
|
|
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|
284
|
{
|
|
228
|
|
- var obj = new
|
|
|
285
|
+ if (str !=string .Empty )
|
|
229
|
286
|
{
|
|
230
|
|
- state = "success",
|
|
231
|
|
- message = "成功",
|
|
232
|
|
- rows = Input,
|
|
233
|
|
- total= itemlasts,
|
|
234
|
|
- };
|
|
235
|
|
-
|
|
236
|
|
- return Content(obj.ToJson());
|
|
237
|
|
- }
|
|
238
|
|
- else
|
|
239
|
|
- {
|
|
240
|
|
- return Error("没有查询到此工单");
|
|
|
287
|
+ str = str + "," + it .F_WoID ;
|
|
|
288
|
+ }
|
|
|
289
|
+ else
|
|
|
290
|
+ {
|
|
|
291
|
+ str = it.F_WoID+"";
|
|
|
292
|
+ }
|
|
241
|
293
|
}
|
|
242
|
294
|
}
|
|
243
|
|
- else
|
|
244
|
|
- return Error("没有查询到此工单");
|
|
245
|
|
-
|
|
246
|
|
- }
|
|
247
|
|
- else
|
|
248
|
|
- {
|
|
249
|
|
- return Error("无操作权限!");
|
|
250
|
295
|
}
|
|
|
296
|
+ return str;
|
|
251
|
297
|
}
|
|
252
|
298
|
/// <summary>
|
|
253
|
|
- /// 查询参与工单列表
|
|
|
299
|
+ /// 查询工单详情
|
|
254
|
300
|
/// </summary>
|
|
255
|
|
- public ActionResult GetParticipate()
|
|
|
301
|
+ public ActionResult GetDetails(int id)
|
|
256
|
302
|
{
|
|
257
|
303
|
int userId = CurrentUser.UserData.F_UserId;
|
|
258
|
304
|
if (userId != 0)
|
|
259
|
305
|
{
|
|
260
|
306
|
Model.T_Sys_UserAccount ua = sysUserAccountBll.GetModel(userId);
|
|
261
|
307
|
string sql = "";
|
|
262
|
|
- if (ua!=null )
|
|
|
308
|
+ if (id > 0)
|
|
263
|
309
|
{
|
|
264
|
|
- sql += $" ( F_DealBy like '%" + ua.F_UserCode + "%' ) ";
|
|
|
310
|
+ sql += $" ( F_ID like '%" + id + "%' ) ";
|
|
265
|
311
|
}
|
|
266
|
312
|
else
|
|
267
|
313
|
return Error("请输入正确的id");
|
|
|
@@ -271,29 +317,30 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
271
|
317
|
sql += " and F_IsDelete=0";
|
|
272
|
318
|
list = workOrder.GetModelList(sql);
|
|
273
|
319
|
}
|
|
274
|
|
-
|
|
|
320
|
+ var itemlasts = itembll.GetModelList(" F_ItemType=" + (int)EnumItemType.deal + " and F_WoID=" + id + " ");
|
|
275
|
321
|
|
|
276
|
322
|
if (list.Count > 0)
|
|
277
|
323
|
{
|
|
278
|
324
|
List<WorkOrderNewInput> Input = modeltooip(list);
|
|
279
|
|
- if (Input != null)
|
|
|
325
|
+ if (Input !=null )
|
|
280
|
326
|
{
|
|
281
|
327
|
var obj = new
|
|
282
|
328
|
{
|
|
283
|
329
|
state = "success",
|
|
284
|
330
|
message = "成功",
|
|
285
|
331
|
rows = Input,
|
|
|
332
|
+ total= itemlasts,
|
|
286
|
333
|
};
|
|
287
|
334
|
|
|
288
|
|
- return Content(obj.ToJson());
|
|
|
335
|
+ return Content(obj.ToJson());
|
|
289
|
336
|
}
|
|
290
|
337
|
else
|
|
291
|
338
|
{
|
|
292
|
|
- return Error("暂无参与工单");
|
|
|
339
|
+ return Error("没有查询到此工单");
|
|
293
|
340
|
}
|
|
294
|
341
|
}
|
|
295
|
342
|
else
|
|
296
|
|
- return Error("暂无参与工单");
|
|
|
343
|
+ return Error("没有查询到此工单");
|
|
297
|
344
|
|
|
298
|
345
|
}
|
|
299
|
346
|
else
|
|
|
@@ -302,10 +349,10 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
302
|
349
|
}
|
|
303
|
350
|
}
|
|
304
|
351
|
/// <summary>
|
|
305
|
|
- /// 查询超时工单列表
|
|
|
352
|
+ ///综合查询列表
|
|
306
|
353
|
/// </summary>
|
|
307
|
|
- public ActionResult GetOvertime(string code, string cusname, string cusphone, string companyname, string province, string city,
|
|
308
|
|
- string country, string township, string touser, int type = 0, int state = -1, int pageindex = 1, int pagesize = 10)
|
|
|
354
|
+ public ActionResult GetComprehensive(string code, string cusname, string cusphone, string companyname, string province, string city,
|
|
|
355
|
+ string country, string township, string touser, int source = 0, int type = 0, int state = 0, int pageindex = 1, int pagesize = 10)
|
|
309
|
356
|
{
|
|
310
|
357
|
int userId = CurrentUser.UserData.F_UserId;
|
|
311
|
358
|
if (userId != 0)
|
|
|
@@ -317,6 +364,8 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
317
|
364
|
sql += $" and F_Type=" + type;
|
|
318
|
365
|
if (state >= 0)//工单状态
|
|
319
|
366
|
sql += $" and F_State=" + state;
|
|
|
367
|
+ if (source > 0)//工单来源
|
|
|
368
|
+ sql += $" and F_Source=" + source;
|
|
320
|
369
|
if (!string.IsNullOrWhiteSpace(touser))//参与人
|
|
321
|
370
|
sql += $" and F_DealBy like '%" + touser.Trim() + "%'";
|
|
322
|
371
|
if (!string.IsNullOrWhiteSpace(code))//工单编号
|
|
|
@@ -357,7 +406,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
357
|
406
|
List<Model.T_Wo_WorkOrder> list = new List<Model.T_Wo_WorkOrder>();
|
|
358
|
407
|
Model.T_Sys_UserAccount ua = sysUserAccountBll.GetModel(userId);
|
|
359
|
408
|
Model.T_Sys_RoleInfo ro = rolebll.GetModel(ua.F_RoleId);
|
|
360
|
|
- if (ro.F_RoleCode == "JDYPTZX" || ro.F_RoleCode == "YWY" || ro.F_RoleCode == "BLRY")
|
|
|
409
|
+ if (ro.F_RoleCode == "JDYPTZX" || ro.F_RoleCode == "YWY" )
|
|
361
|
410
|
{
|
|
362
|
411
|
if (modlelist.Count > 0)
|
|
363
|
412
|
{
|
|
|
@@ -365,17 +414,13 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
365
|
414
|
{
|
|
366
|
415
|
if (it.F_DealBy == ua.F_UserCode)
|
|
367
|
416
|
{
|
|
368
|
|
- if (it.F_IsOver == 1)
|
|
369
|
|
- {
|
|
370
|
417
|
list.Add(it);
|
|
371
|
418
|
total++;
|
|
372
|
|
- }
|
|
373
|
419
|
}
|
|
374
|
420
|
}
|
|
375
|
421
|
}
|
|
376
|
|
-
|
|
377
|
422
|
}
|
|
378
|
|
- else if (ro.F_RoleCode == "DQJL" || ro.F_RoleCode == "FGSJL" || ro.F_RoleCode == "ZG")
|
|
|
423
|
+ else if (ro.F_RoleCode == "DQJL" || ro.F_RoleCode == "FGSJL" || ro.F_RoleCode == "BLRY" || ro.F_RoleCode == "ZG")
|
|
379
|
424
|
{
|
|
380
|
425
|
List<int> detpid = new List<int>();
|
|
381
|
426
|
var deparmentlist = new List<Model.T_Sys_Department>();
|
|
|
@@ -434,24 +479,6 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
434
|
479
|
return Error("加载失败");
|
|
435
|
480
|
}
|
|
436
|
481
|
}
|
|
437
|
|
- else if (ro.F_RoleCode == "JDYBZZX")
|
|
438
|
|
- {
|
|
439
|
|
- if (modlelist.Count>0 )
|
|
440
|
|
- {
|
|
441
|
|
- foreach (var it in modlelist)
|
|
442
|
|
- {
|
|
443
|
|
-
|
|
444
|
|
- if (it.F_CreateBy ==ua .F_UserCode )
|
|
445
|
|
- {
|
|
446
|
|
- if (it.F_IsOver == 1)
|
|
447
|
|
- {
|
|
448
|
|
- list.Add(it);
|
|
449
|
|
- total++;
|
|
450
|
|
- }
|
|
451
|
|
- }
|
|
452
|
|
- }
|
|
453
|
|
- }
|
|
454
|
|
- }
|
|
455
|
482
|
else if (ro.F_RoleCode == "QTJS")
|
|
456
|
483
|
{
|
|
457
|
484
|
return Error("无操作权限!");
|
|
|
@@ -462,11 +489,8 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
462
|
489
|
{
|
|
463
|
490
|
foreach (var it in modlelist)
|
|
464
|
491
|
{
|
|
465
|
|
- if (it.F_IsOver == 1)
|
|
466
|
|
- {
|
|
467
|
492
|
list.Add(it);
|
|
468
|
493
|
total++;
|
|
469
|
|
- }
|
|
470
|
494
|
}
|
|
471
|
495
|
}
|
|
472
|
496
|
}
|
|
|
@@ -494,15 +518,12 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
494
|
518
|
return Error("无操作权限!");
|
|
495
|
519
|
}
|
|
496
|
520
|
}
|
|
497
|
|
-
|
|
498
|
521
|
/// <summary>
|
|
499
|
|
- /// 获取催办工单列表
|
|
|
522
|
+ /// 查询超时工单列表
|
|
500
|
523
|
/// </summary>
|
|
501
|
|
- /// <returns></returns>
|
|
502
|
|
- public ActionResult GetUrgeList(string code, string cusname, string cusphone, string companyname, string province, string city,
|
|
503
|
|
- string country, string township, string touser, int type = 0, int state = -1, int pageindex = 1, int pagesize = 10)
|
|
|
524
|
+ public ActionResult GetOvertime(string code, string cusname, string cusphone, string companyname, string province, string city,
|
|
|
525
|
+ string country, string township, string touser, int source = 0, int type = 0, int state = 0, int pageindex = 1, int pagesize = 10)
|
|
504
|
526
|
{
|
|
505
|
|
-
|
|
506
|
527
|
int userId = CurrentUser.UserData.F_UserId;
|
|
507
|
528
|
if (userId != 0)
|
|
508
|
529
|
{
|
|
|
@@ -513,6 +534,8 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
513
|
534
|
sql += $" and F_Type=" + type;
|
|
514
|
535
|
if (state >= 0)//工单状态
|
|
515
|
536
|
sql += $" and F_State=" + state;
|
|
|
537
|
+ if (source > 0)//工单来源
|
|
|
538
|
+ sql += $" and F_Source=" + source;
|
|
516
|
539
|
if (!string.IsNullOrWhiteSpace(touser))//参与人
|
|
517
|
540
|
sql += $" and F_DealBy like '%" + touser.Trim() + "%'";
|
|
518
|
541
|
if (!string.IsNullOrWhiteSpace(code))//工单编号
|
|
|
@@ -553,37 +576,25 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
553
|
576
|
List<Model.T_Wo_WorkOrder> list = new List<Model.T_Wo_WorkOrder>();
|
|
554
|
577
|
Model.T_Sys_UserAccount ua = sysUserAccountBll.GetModel(userId);
|
|
555
|
578
|
Model.T_Sys_RoleInfo ro = rolebll.GetModel(ua.F_RoleId);
|
|
556
|
|
- var itemlasts = itembll.GetModelList(" F_ItemType=" + (int)EnumItemType.urge + " ");
|
|
557
|
|
- if (ro.F_RoleCode == "JDYPTZX" || ro.F_RoleCode == "YWY")
|
|
|
579
|
+ if (ro.F_RoleCode == "JDYPTZX" || ro.F_RoleCode == "YWY" || ro.F_RoleCode == "BLRY")
|
|
558
|
580
|
{
|
|
559
|
|
- woid.Clear();
|
|
560
|
|
- if (itemlasts.Count > 0)
|
|
561
|
|
- {
|
|
562
|
|
- foreach (var it in itemlasts)
|
|
563
|
|
- {
|
|
564
|
|
- woid.Add(it.F_WoID);
|
|
565
|
|
- }
|
|
566
|
|
- }
|
|
567
|
581
|
if (modlelist.Count > 0)
|
|
568
|
582
|
{
|
|
569
|
583
|
foreach (var it in modlelist)
|
|
570
|
584
|
{
|
|
571
|
585
|
if (it.F_DealBy == ua.F_UserCode)
|
|
572
|
586
|
{
|
|
573
|
|
- for (int i = 0; i < woid.Count; i++)
|
|
|
587
|
+ if (it.F_IsOver == 1)
|
|
574
|
588
|
{
|
|
575
|
|
- if (it.F_ID == woid[i])
|
|
576
|
|
- {
|
|
577
|
|
- list.Add(it);
|
|
578
|
|
- total++;
|
|
579
|
|
- }
|
|
|
589
|
+ list.Add(it);
|
|
|
590
|
+ total++;
|
|
580
|
591
|
}
|
|
581
|
592
|
}
|
|
582
|
593
|
}
|
|
583
|
594
|
}
|
|
584
|
595
|
|
|
585
|
596
|
}
|
|
586
|
|
- else if (ro.F_RoleCode == "BLRY" || ro.F_RoleCode == "DQJL" || ro.F_RoleCode == "FGSJL" || ro.F_RoleCode == "ZG")
|
|
|
597
|
+ else if (ro.F_RoleCode == "DQJL" || ro.F_RoleCode == "FGSJL" || ro.F_RoleCode == "ZG")
|
|
587
|
598
|
{
|
|
588
|
599
|
List<int> detpid = new List<int>();
|
|
589
|
600
|
var deparmentlist = new List<Model.T_Sys_Department>();
|
|
|
@@ -604,10 +615,10 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
604
|
615
|
}
|
|
605
|
616
|
}
|
|
606
|
617
|
detpid.Add(dModel.F_DeptId);
|
|
607
|
|
-
|
|
608
|
|
- if (itemlasts.Count > 0)
|
|
|
618
|
+ var itemlast = itembll.GetModelList(" isnull(F_IsUsed,'0')='0' " + " ");
|
|
|
619
|
+ if (itemlast.Count > 0)
|
|
609
|
620
|
{
|
|
610
|
|
- foreach (var it in itemlasts)
|
|
|
621
|
+ foreach (var it in itemlast)
|
|
611
|
622
|
{
|
|
612
|
623
|
for (int i = 0; i < detpid.Count; i++)
|
|
613
|
624
|
{
|
|
|
@@ -626,8 +637,11 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
626
|
637
|
{
|
|
627
|
638
|
if (it.F_ID == woid[i])
|
|
628
|
639
|
{
|
|
629
|
|
- list.Add(it);
|
|
630
|
|
- total++;
|
|
|
640
|
+ if (it.F_IsOver == 1)
|
|
|
641
|
+ {
|
|
|
642
|
+ list.Add(it);
|
|
|
643
|
+ total++;
|
|
|
644
|
+ }
|
|
631
|
645
|
}
|
|
632
|
646
|
}
|
|
633
|
647
|
}
|
|
|
@@ -639,31 +653,38 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
639
|
653
|
return Error("加载失败");
|
|
640
|
654
|
}
|
|
641
|
655
|
}
|
|
|
656
|
+ else if (ro.F_RoleCode == "JDYBZZX")
|
|
|
657
|
+ {
|
|
|
658
|
+ if (modlelist.Count>0 )
|
|
|
659
|
+ {
|
|
|
660
|
+ foreach (var it in modlelist)
|
|
|
661
|
+ {
|
|
|
662
|
+
|
|
|
663
|
+ if (it.F_CreateBy ==ua .F_UserCode )
|
|
|
664
|
+ {
|
|
|
665
|
+ if (it.F_IsOver == 1)
|
|
|
666
|
+ {
|
|
|
667
|
+ list.Add(it);
|
|
|
668
|
+ total++;
|
|
|
669
|
+ }
|
|
|
670
|
+ }
|
|
|
671
|
+ }
|
|
|
672
|
+ }
|
|
|
673
|
+ }
|
|
642
|
674
|
else if (ro.F_RoleCode == "QTJS")
|
|
643
|
675
|
{
|
|
644
|
676
|
return Error("无操作权限!");
|
|
645
|
677
|
}
|
|
646
|
678
|
else
|
|
647
|
679
|
{
|
|
648
|
|
- woid.Clear();
|
|
649
|
|
- if (itemlasts.Count > 0)
|
|
650
|
|
- {
|
|
651
|
|
- foreach (var it in itemlasts)
|
|
652
|
|
- {
|
|
653
|
|
- woid.Add(it.F_WoID);
|
|
654
|
|
- }
|
|
655
|
|
- }
|
|
656
|
680
|
if (modlelist.Count > 0)
|
|
657
|
681
|
{
|
|
658
|
682
|
foreach (var it in modlelist)
|
|
659
|
683
|
{
|
|
660
|
|
- for (int i = 0; i < woid.Count; i++)
|
|
|
684
|
+ if (it.F_IsOver == 1)
|
|
661
|
685
|
{
|
|
662
|
|
- if (it.F_ID == woid[i])
|
|
663
|
|
- {
|
|
664
|
|
- list.Add(it);
|
|
665
|
|
- total++;
|
|
666
|
|
- }
|
|
|
686
|
+ list.Add(it);
|
|
|
687
|
+ total++;
|
|
667
|
688
|
}
|
|
668
|
689
|
}
|
|
669
|
690
|
}
|
|
|
@@ -686,8 +707,86 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
686
|
707
|
|
|
687
|
708
|
return Success("暂无工单"); ;
|
|
688
|
709
|
}
|
|
|
710
|
+ }
|
|
|
711
|
+ else
|
|
|
712
|
+ {
|
|
|
713
|
+ return Error("无操作权限!");
|
|
|
714
|
+ }
|
|
|
715
|
+ }
|
|
|
716
|
+
|
|
|
717
|
+ /// <summary>
|
|
|
718
|
+ /// 获取催办工单列表
|
|
|
719
|
+ /// </summary>
|
|
|
720
|
+ /// <returns></returns>
|
|
|
721
|
+ public ActionResult GetUrgeList(string code, string cusname, string cusphone, string companyname, string province, string city,
|
|
|
722
|
+ string country, string township, string touser,int source=0, int type = 0, int state = -1, int pageindex = 1, int pagesize = 10)
|
|
|
723
|
+ {
|
|
|
724
|
+
|
|
|
725
|
+ int userId = CurrentUser.UserData.F_UserId;
|
|
|
726
|
+ if (userId != 0)
|
|
|
727
|
+ {
|
|
|
728
|
+ string sql = $" and F_IsDelete=0";
|
|
|
729
|
+ DataTable dt = new DataTable();
|
|
|
730
|
+ #region 筛选条件
|
|
|
731
|
+ if (type > 0 && type < 4)//工单类型
|
|
|
732
|
+ sql += $" and F_Type=" + type;
|
|
|
733
|
+ if (state >= 0)//工单状态
|
|
|
734
|
+ sql += $" and F_State=" + state;
|
|
|
735
|
+ if (source >= 0)//工单状态
|
|
|
736
|
+ sql += $" and F_Source=" + source;
|
|
|
737
|
+ if (!string.IsNullOrWhiteSpace(touser))//参与人
|
|
|
738
|
+ sql += $" and F_DealBy like '%" + touser.Trim() + "%'";
|
|
|
739
|
+ if (!string.IsNullOrWhiteSpace(code))//工单编号
|
|
|
740
|
+ sql += $" and F_WorkOrderCode like '%" + code.Trim() + "%'";
|
|
|
741
|
+ if (!string.IsNullOrWhiteSpace(cusname))//客户姓名
|
|
|
742
|
+ sql += $" and F_CusName like '%" + cusname.Trim() + "%'";
|
|
|
743
|
+ if (!string.IsNullOrWhiteSpace(cusphone))//客户电话
|
|
|
744
|
+ sql += $" and F_CusPhone like '%" + cusphone.Trim() + "%'";
|
|
|
745
|
+ if (!string.IsNullOrWhiteSpace(companyname))//公司名称
|
|
|
746
|
+ sql += $" and F_CompanyName like '%" + companyname.Trim() + "%'";
|
|
|
747
|
+ if (!string.IsNullOrWhiteSpace(province))//省
|
|
|
748
|
+ sql += $" and F_IncidentProvince like '%" + province.Trim() + "%'";
|
|
|
749
|
+ if (!string.IsNullOrWhiteSpace(province))//市
|
|
|
750
|
+ sql += $" and F_IncidentCity like '%" + city.Trim() + "%'";
|
|
|
751
|
+ if (!string.IsNullOrWhiteSpace(province))//县
|
|
|
752
|
+ sql += $" and F_IncidentCountry like '%" + country.Trim() + "%'";
|
|
|
753
|
+ if (!string.IsNullOrWhiteSpace(province))//乡
|
|
|
754
|
+ sql += $" and F_IncidentTownship like '%" + township.Trim() + "%'";
|
|
|
755
|
+ #endregion
|
|
|
756
|
+ int recordCount = 0;
|
|
|
757
|
+ if (!string.IsNullOrWhiteSpace(sql))
|
|
|
758
|
+ {
|
|
689
|
759
|
|
|
|
760
|
+ dt = BLL.PagerBLL.GetListPager(
|
|
|
761
|
+ "T_Wo_WorkOrder",
|
|
|
762
|
+ "F_ID",
|
|
|
763
|
+ "*,dbo.GetUserName(F_CreateBy) as F_CreateByName",
|
|
|
764
|
+ sql,
|
|
|
765
|
+ "ORDER BY T_Wo_WorkOrder.F_ID desc",
|
|
|
766
|
+ pagesize,
|
|
|
767
|
+ pageindex,
|
|
|
768
|
+ true,
|
|
|
769
|
+ out recordCount);
|
|
|
770
|
+ dt.Columns.Add("CBCount", typeof(int));
|
|
|
771
|
+ foreach (DataRow dr in dt.Rows)
|
|
|
772
|
+ {
|
|
|
773
|
+ var list = itembll.GetList(" F_WoID ='" + dr["ID"].ToString() + "' and F_ItemType=" + (int)EnumItemType.urge).Tables[0];
|
|
|
774
|
+ dr["CBCount"] = list.Rows.Count;
|
|
|
775
|
+ }
|
|
690
|
776
|
|
|
|
777
|
+ var obj = new
|
|
|
778
|
+ {
|
|
|
779
|
+ state = "success",
|
|
|
780
|
+ message = "成功",
|
|
|
781
|
+ rows = dt,
|
|
|
782
|
+ total = recordCount
|
|
|
783
|
+ };
|
|
|
784
|
+ return Content(obj.ToJson());
|
|
|
785
|
+ }
|
|
|
786
|
+ else
|
|
|
787
|
+ {
|
|
|
788
|
+ return Success("暂无工单"); ;
|
|
|
789
|
+ }
|
|
691
|
790
|
}
|
|
692
|
791
|
else
|
|
693
|
792
|
{
|
|
|
@@ -750,21 +849,33 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
750
|
849
|
{
|
|
751
|
850
|
if (ids != null && ids.Length > 0)
|
|
752
|
851
|
{
|
|
|
852
|
+ bool res = true;
|
|
753
|
853
|
string idd = " ";
|
|
754
|
854
|
foreach (string str in ids)
|
|
755
|
855
|
{
|
|
756
|
856
|
idd += str + ",";
|
|
757
|
857
|
}
|
|
|
858
|
+
|
|
758
|
859
|
if (!string.IsNullOrEmpty(idd.Trim()))
|
|
759
|
860
|
{
|
|
760
|
|
- if (workOrder.DeleteList(idd.TrimEnd(',')))
|
|
761
|
|
- {
|
|
762
|
|
- return Success("设置成功");
|
|
|
861
|
+ if (itembll .DeleteList (idd.TrimEnd(',')))
|
|
|
862
|
+ {
|
|
|
863
|
+ if (workOrder.DeleteList(idd.TrimEnd(',')))
|
|
|
864
|
+ {
|
|
|
865
|
+
|
|
|
866
|
+ return Success("设置成功");
|
|
|
867
|
+
|
|
|
868
|
+ }
|
|
|
869
|
+ else
|
|
|
870
|
+ {
|
|
|
871
|
+ return Error("设置失败");
|
|
|
872
|
+ }
|
|
763
|
873
|
}
|
|
764
|
874
|
else
|
|
765
|
875
|
{
|
|
766
|
876
|
return Error("设置失败");
|
|
767
|
877
|
}
|
|
|
878
|
+
|
|
768
|
879
|
}
|
|
769
|
880
|
else
|
|
770
|
881
|
{
|
|
|
@@ -1224,7 +1335,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
1224
|
1335
|
/// <summary>
|
|
1225
|
1336
|
/// 添加工单记录
|
|
1226
|
1337
|
/// </summary>
|
|
1227
|
|
- public long AddLog(long woid, int wostate, string content, int itemtype, int opttype, string nextuser, int nextdept, Model.T_Sys_UserAccount nowUser ,int overtime,int sms )
|
|
|
1338
|
+ public long AddLog(long woid, int wostate, string content, int itemtype, int opttype, string nextuser, int nextdept, Model.T_Sys_UserAccount nowUser ,float overtime,int sms )
|
|
1228
|
1339
|
{
|
|
1229
|
1340
|
Model.T_Wo_WorkOrderItem_New itemModel = new Model.T_Wo_WorkOrderItem_New();
|
|
1230
|
1341
|
#region
|
|
|
@@ -1277,7 +1388,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
1277
|
1388
|
/// <returns></returns>
|
|
1278
|
1389
|
|
|
1279
|
1390
|
[Authority]
|
|
1280
|
|
- public ActionResult AssignWorkOrder(long orderid, string cont,int overtime=0,int sms=0,int clbm = 0, int clid = 0)
|
|
|
1391
|
+ public ActionResult AssignWorkOrder(long orderid, string cont, float overtime =0,int sms=0,int clbm = 0, int clid = 0)
|
|
1281
|
1392
|
{
|
|
1282
|
1393
|
int userId = CurrentUser.UserData.F_UserId;
|
|
1283
|
1394
|
string usercode = CurrentUser.UserData.F_UserCode;
|
|
|
@@ -1291,7 +1402,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
1291
|
1402
|
|
|
1292
|
1403
|
if (ua != null)
|
|
1293
|
1404
|
{
|
|
1294
|
|
- if (clbm != 0 && clid == 0)
|
|
|
1405
|
+ if (clbm == 0 && clid == 0)
|
|
1295
|
1406
|
{
|
|
1296
|
1407
|
return Error("请选择接收人");
|
|
1297
|
1408
|
}
|
|
|
@@ -1304,12 +1415,12 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
1304
|
1415
|
{
|
|
1305
|
1416
|
if (model.F_Type == "2")
|
|
1306
|
1417
|
{
|
|
1307
|
|
- if (deptmodel.F_DeptName == "市场管理科")
|
|
|
1418
|
+ if (deptmodel.F_DeptId == 37)
|
|
1308
|
1419
|
{
|
|
1309
|
1420
|
input. F_SC_QualityMonth = RequestString.GetQueryString("QualityMonth");//市场管理科-超出质保期限
|
|
1310
|
1421
|
input.F_SC_PreliminaryOpinion = RequestString.GetQueryString("PreliminaryOpinion");//市场管理科-初审意见:退货、换货、补偿、自行处理
|
|
1311
|
1422
|
}
|
|
1312
|
|
- else if (deptmodel.F_DeptName == "质量管理部")
|
|
|
1423
|
+ else if (deptmodel.F_DeptId == 12)
|
|
1313
|
1424
|
{
|
|
1314
|
1425
|
input.F_IsVisit = RequestString.GetQueryInt("isvisit");
|
|
1315
|
1426
|
input.F_ZL_QualityEventLevel = RequestString.GetQueryString("QualityEventLevel");//质量管理科-质量事件等级(未遂、一般、较大、重大)
|
|
|
@@ -1328,14 +1439,14 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
1328
|
1439
|
}
|
|
1329
|
1440
|
else if (model.F_Type == "3")
|
|
1330
|
1441
|
{
|
|
1331
|
|
- if (deptmodel.F_DeptName == "市场管理科")
|
|
|
1442
|
+ if (deptmodel.F_DeptId == 37)
|
|
1332
|
1443
|
{
|
|
1333
|
1444
|
input.F_SC_CJ_SpotResult = RequestString.GetQueryString("SpotResult");//市场管理科-抽检-抽检结果(视同合格、合格、不合格、复检后合格、未送检)
|
|
1334
|
1445
|
input.F_SC_CJ_SelfResult = RequestString.GetQueryString("SelfResult");//市场管理科-抽检-自检结果
|
|
1335
|
1446
|
input.F_SC_CJ_ApprovalNo = RequestString.GetQueryString("ApprovalNo");//市场管理科-抽检-对应审批工作流单号
|
|
1336
|
1447
|
input.F_SC_CJ_ReturnAccount = RequestString.GetQueryString("ReturnAccount");//市场管理科-抽检-对应审批工作流单号
|
|
1337
|
1448
|
}
|
|
1338
|
|
- else if (deptmodel.F_DeptName == "质量管理部")
|
|
|
1449
|
+ else if (deptmodel.F_DeptId == 12)
|
|
1339
|
1450
|
{
|
|
1340
|
1451
|
input.F_ZL_CJ_IsRecord = RequestString.GetQueryString("IsRecord");//质量管理科-抽检-未备案、已备案
|
|
1341
|
1452
|
input.F_ZL_ClaimAmount = RequestString.GetQueryString("ClaimAmount");// 质量管理科-索赔金额(单位元,对应责任单位)
|
|
|
@@ -1418,12 +1529,12 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
1418
|
1529
|
{
|
|
1419
|
1530
|
if (model.F_Type == "2")
|
|
1420
|
1531
|
{
|
|
1421
|
|
- if (deptmodel.F_DeptName == "市场管理科")
|
|
|
1532
|
+ if (deptmodel.F_DeptId == 37)
|
|
1422
|
1533
|
{
|
|
1423
|
1534
|
input.F_SC_ProductBase = RequestString.GetQueryString("ProductBase");//市场管理科-超出质保期限
|
|
1424
|
1535
|
|
|
1425
|
1536
|
}
|
|
1426
|
|
- else if (deptmodel.F_DeptName == "质量管理部")
|
|
|
1537
|
+ else if (deptmodel.F_DeptId ==12)
|
|
1427
|
1538
|
{
|
|
1428
|
1539
|
input.F_IsVisit = RequestString.GetQueryInt ("isvisit");
|
|
1429
|
1540
|
input.F_ZL_QualityEventLevel = RequestString.GetQueryString("QualityEventLevel");//质量管理科-质量事件等级(未遂、一般、较大、重大)
|
|
|
@@ -1442,14 +1553,14 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
1442
|
1553
|
}
|
|
1443
|
1554
|
else if (model.F_Type =="3")
|
|
1444
|
1555
|
{
|
|
1445
|
|
- if (deptmodel.F_DeptName == "市场管理科")
|
|
|
1556
|
+ if (deptmodel.F_DeptId ==37)
|
|
1446
|
1557
|
{
|
|
1447
|
1558
|
input.F_SC_CJ_SpotResult = RequestString.GetQueryString("SpotResult");//市场管理科-抽检-抽检结果(视同合格、合格、不合格、复检后合格、未送检)
|
|
1448
|
1559
|
input.F_SC_CJ_SelfResult = RequestString.GetQueryString("SelfResult");//市场管理科-抽检-自检结果
|
|
1449
|
1560
|
input.F_SC_CJ_ApprovalNo = RequestString.GetQueryString("ApprovalNo");//市场管理科-抽检-对应审批工作流单号
|
|
1450
|
1561
|
input.F_SC_CJ_ReturnAccount = RequestString.GetQueryString("ReturnAccount");//市场管理科-抽检-确认返账金额(元)
|
|
1451
|
1562
|
}
|
|
1452
|
|
- else if (deptmodel.F_DeptName == "质量管理部")
|
|
|
1563
|
+ else if (deptmodel.F_DeptId == 12)
|
|
1453
|
1564
|
{
|
|
1454
|
1565
|
input.F_ZL_CJ_IsRecord = RequestString.GetQueryString("IsRecord");//质量管理科-抽检-未备案、已备案
|
|
1455
|
1566
|
}
|
|
|
@@ -1487,6 +1598,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
1487
|
1598
|
int userId = CurrentUser.UserData.F_UserId;
|
|
1488
|
1599
|
if (userId != 0)
|
|
1489
|
1600
|
{
|
|
|
1601
|
+ //河南心连心化学工业集团股份有限公司-系统维护管理员(8000)指派工单给 李波(80324),张绍申(80325),杜爱国(80326),说明:无
|
|
1490
|
1602
|
Model.T_Sys_UserAccount ua = sysUserAccountBll.GetModel(userId);
|
|
1491
|
1603
|
if (ua != null)
|
|
1492
|
1604
|
{
|
|
|
@@ -1876,12 +1988,15 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
1876
|
1988
|
#endregion
|
|
1877
|
1989
|
#region 读取上一级指派人员推送系统消息和微信消息
|
|
1878
|
1990
|
var itemlast = itembll.GetModelList(" F_ItemType=" + (int)EnumItemType.deal + " and F_WoID='" + model.F_ID + "' and F_NextUser='" + nowUser.F_UserCode + "' order by F_CreateTime desc").FirstOrDefault();
|
|
1879
|
|
- if (itemlast.F_CreateUser != model.F_CreateBy)
|
|
|
1991
|
+ if (itemlast!=null )
|
|
1880
|
1992
|
{
|
|
1881
|
|
- sendsysmsg(model, nowUser, itemlast.F_CreateUser, (int)itemid, "处理接单");
|
|
1882
|
|
- var lastUser = sysUserAccountBll.GetModel(itemlast.F_CreateUser);
|
|
1883
|
|
- // if (lastUser != null && !string.IsNullOrEmpty(lastUser.F_WxOpenId))
|
|
1884
|
|
- // sendwxmsg(model, lastUser.F_WxOpenId, nowUser, "接单");
|
|
|
1993
|
+ if (itemlast.F_CreateUser != model.F_CreateBy)
|
|
|
1994
|
+ {
|
|
|
1995
|
+ sendsysmsg(model, nowUser, itemlast.F_CreateUser, (int)itemid, "处理接单");
|
|
|
1996
|
+ var lastUser = sysUserAccountBll.GetModel(itemlast.F_CreateUser);
|
|
|
1997
|
+ // if (lastUser != null && !string.IsNullOrEmpty(lastUser.F_WxOpenId))
|
|
|
1998
|
+ // sendwxmsg(model, lastUser.F_WxOpenId, nowUser, "接单");
|
|
|
1999
|
+ }
|
|
1885
|
2000
|
}
|
|
1886
|
2001
|
#endregion
|
|
1887
|
2002
|
#endregion
|
|
|
@@ -1928,7 +2043,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
1928
|
2043
|
/// <summary>
|
|
1929
|
2044
|
/// 转派工单
|
|
1930
|
2045
|
/// </summary>
|
|
1931
|
|
- public bool AssignWO(Model.T_Sys_UserAccount nowUser, Model.T_Wo_WorkOrder model, WorkOrderNewInput input, string cont, int clbm = 0, int clid = 0,int overtime = 0, int sms = 0)
|
|
|
2046
|
+ public bool AssignWO(Model.T_Sys_UserAccount nowUser, Model.T_Wo_WorkOrder model, WorkOrderNewInput input, string cont, int clbm = 0, int clid = 0, float overtime = 0, int sms = 0)
|
|
1932
|
2047
|
{
|
|
1933
|
2048
|
string touser = ""; string tousername = "";
|
|
1934
|
2049
|
#region 获取接收人
|
|
|
@@ -1982,7 +2097,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
1982
|
2097
|
{
|
|
1983
|
2098
|
#region 处理工单
|
|
1984
|
2099
|
//工单完结要更新工单的状态
|
|
1985
|
|
- model.F_DealBy = touser;
|
|
|
2100
|
+ // model.F_DealBy = touser;
|
|
1986
|
2101
|
model.F_State = wostate;
|
|
1987
|
2102
|
//处理内容
|
|
1988
|
2103
|
if (!string.IsNullOrEmpty(cont))
|