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@@ -23,6 +23,10 @@ namespace CallCenterApi.Interface.Models.Enum
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23
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23
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abreback,
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24
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24
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[Description("处理中")]
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25
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dealing,
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+ [Description("已处理待回访")]
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+ dealed,
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+ [Description("已回访待完结")]
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+ visit,
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[Description("已完结")]
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finish=10,
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28
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[Description("已评价")]
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@@ -43,6 +47,8 @@ namespace CallCenterApi.Interface.Models.Enum
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43
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47
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update = 4,
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44
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48
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[Description("删除")]
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45
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delete = 5,
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+ [Description("回访")]
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+ visit = 6,
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46
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}
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47
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53
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/// <summary>
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48
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54
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/// 工单记录操作
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@@ -59,7 +65,7 @@ namespace CallCenterApi.Interface.Models.Enum
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65
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deal,
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[Description("退回")]
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61
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reback,
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62
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- [Description("退回")]
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+ [Description("异常退回")]
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63
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69
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abreback,
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64
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70
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[Description("催办")]
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65
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urge,
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@@ -73,5 +79,7 @@ namespace CallCenterApi.Interface.Models.Enum
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73
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79
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delete,
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80
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[Description("审核")]
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75
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audit,
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+ [Description("回访")]
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+ visit
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76
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}
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}
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