删除

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/CallCenterApi.Interface.csproj

@@ -216,12 +216,6 @@
     <Compile Include="Controllers\report\TalkTimeController.cs" />
     <Compile Include="Controllers\report\TotalCallController.cs" />
     <Compile Include="Controllers\report\WOReportController.cs" />
-    <Compile Include="Controllers\report\WorkOrdersCloseRateController.cs" />
-    <Compile Include="Controllers\report\WorkOrdersComplaintTypeController.cs" />
-    <Compile Include="Controllers\report\WorkOrdersSourceController.cs" />
-    <Compile Include="Controllers\report\WorkOrdersTypeController.cs" />
-    <Compile Include="Controllers\report\WorkOrdersVisiSatisfactiontController.cs" />
-    <Compile Include="Controllers\report\WxReportController.cs" />
     <Compile Include="Controllers\report\YearContrastController.cs" />
     <Compile Include="Controllers\report\ZuoXiManYiDuController.cs" />
     <Compile Include="Controllers\report\ZuoXiTongHuaController.cs" />

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/report/WorkOrdersComplaintTypeController.cs

@@ -1,228 +0,0 @@
-using CallCenter.Utility;
-using CallCenterApi.DB;
-using CallCenterApi.Interface.Controllers.Base;
-using System;
-using System.Collections.Generic;
-using System.Data;
-using System.Linq;
-using System.Web;
-using System.Web.Mvc;
-
-namespace CallCenterApi.Interface.Controllers.report
-{
-    /// <summary>
-    /// 工单投诉类型报表
-    /// </summary>
-    public class WorkOrdersComplaintTypeController : BaseController
-    {
-        BLL.T_Sys_DictionaryValue bllDic = new BLL.T_Sys_DictionaryValue();
-        BLL.T_Wo_WorkOrder bllWo = new BLL.T_Wo_WorkOrder();
-
-        /// <summary>
-        /// 获取表头
-        /// </summary>
-        /// <returns></returns>
-        public ActionResult GetColumnList()
-        {
-            #region 添加表格标题
-            var columns = new List<string>();
-            columns.Add("投诉类型");
-            columns.Add("结案");
-            columns.Add("未结案");
-            columns.Add("未结案率");
-            #endregion
-            return Success("获取投诉类型标题成功", columns);
-        }
-
-        /// <summary>
-        /// 获取投诉类型报表
-        /// </summary>
-        /// <param name="areaid">区域</param>
-        /// <param name="regionid">项目</param>
-        /// <param name="stageid">期</param>
-        /// <param name="iseffective">是否有效</param>
-        /// <param name="gdly">工单类型</param>
-        /// <param name="stime"></param>
-        /// <param name="endtime"></param>
-        /// <returns></returns>
-        public ActionResult GetDataList(string years, int season = 0, int areaid = 0, int regionid = 0, int stageid = 0, int iseffective = -1, int gdly = 0, string stime = "", string endtime = "")
-        {
-            ActionResult res = NoToken("未知错误，请重新登录");
-            DataTable dtNew = new DataTable();
-            dtNew = getData(years, season, areaid, regionid, stageid, iseffective, gdly, stime, endtime);
-            res = Success("获取投诉类型数据成功", dtNew);
-
-            return res;
-        }
-
-        /// <summary>
-        /// 获取数据
-        /// </summary>
-        /// <param name="areaid">年份</param>
-        /// <param name="areaid">季度（1234数字）</param>
-        /// <param name="areaid">区域</param>
-        /// <param name="regionid">项目</param>
-        /// <param name="stageid">期</param>
-        /// <param name="iseffective">是否有效</param>
-        /// <param name="gdly">工单类型</param>
-        /// <param name="stime"></param>
-        /// <param name="endtime"></param>
-        /// <returns></returns>
-        private DataTable getData(string years, int season, int areaid, int regionid, int stageid, int iseffective, int gdly, string stime, string endtime)
-        {
-            DataTable dtNew = new DataTable();
-            #region 添加表格标题
-            DataColumn dc1 = new DataColumn("投诉类型", Type.GetType("System.String"));
-            DataColumn dc2 = new DataColumn("结案", Type.GetType("System.String"));
-            DataColumn dc3 = new DataColumn("未结案", Type.GetType("System.String"));
-            DataColumn dc4 = new DataColumn("结案率", Type.GetType("System.String"));
-            DataColumn dc5 = new DataColumn("总计", Type.GetType("System.String"));
-            dtNew.Columns.Add(dc1);
-            dtNew.Columns.Add(dc2);
-            dtNew.Columns.Add(dc3);
-            dtNew.Columns.Add(dc4);
-            dtNew.Columns.Add(dc5);
-            #endregion
-
-            #region 查询条件
-            string sqlWorkOrder = "";
-            string sqlRegion = "";
-
-            //年份参数存在
-            if (!string.IsNullOrEmpty(years))
-            {
-                //season = 0;
-                DateTime beginTime;
-                beginTime = Convert.ToDateTime(years + "-1-01 00:00:00");
-                sqlWorkOrder += $" AND CreateTime >='" + beginTime.ToString() + "' and  CreateTime<'" + beginTime.AddYears(1).AddSeconds(-1) + "'";
-
-                //季度参数存在
-                if (season > 0)
-                {
-                    //第一季度：1月－3月
-                    //第二季度：4月－6月
-                    //第三季度：7月－9月
-                    //第四季度：10月－12月
-                    bool isSeason = false;
-                    DateTime beginTimeSeason = DateTime.Now;
-                    if (season == 1)
-                    {
-                        isSeason = true;
-                        beginTimeSeason = Convert.ToDateTime(years + "-1-01 00:00:00");
-                    }
-                    else if (season == 2)
-                    {
-                        isSeason = true;
-                        beginTimeSeason = Convert.ToDateTime(years + "-4-01 00:00:00");
-                    }
-                    else if (season == 3)
-                    {
-                        isSeason = true;
-                        beginTimeSeason = Convert.ToDateTime(years + "-7-01 00:00:00");
-                    }
-                    else if (season == 4)
-                    {
-                        isSeason = true;
-                        beginTimeSeason = Convert.ToDateTime(years + "-10-01 00:00:00");
-                    }
-                    if (isSeason)
-                    {
-                        sqlWorkOrder += $" AND CreateTime >='" + beginTimeSeason.ToString() + "' and  CreateTime<'" + beginTimeSeason.AddMonths(3).AddSeconds(-1) + "'";
-                    }
-                }
-            }
-            if (areaid > 0)
-            {
-                sqlWorkOrder += " and IsUserSend = " + areaid + " ";
-                sqlRegion += $" AND (SELECT F_ParentId FROM dbo.T_Cus_RegionCategory WHERE F_RegionId = c.F_ParentId) = {areaid}";
-            }
-            if (regionid > 0)
-            {
-                sqlWorkOrder += " and IsAdminSend = " + regionid + " ";
-                sqlRegion += $" AND c.F_ParentId = {regionid}";
-            }
-            if (iseffective > -1)
-                sqlWorkOrder += " and IsTimeOut = " + iseffective + " ";
-            if (gdly>0)
-                sqlWorkOrder += " and Type = " + Convert.ToInt32(gdly) + " ";
-            if (stime != null && stime.Trim() != "")
-            {
-                sqlWorkOrder += " and CONVERT(varchar , CreateTime, 120)>=CONVERT(varchar , '" + stime.Trim() + " 00:00:01', 120) ";
-            }
-            if (endtime != null && endtime.Trim() != "")
-            {
-                sqlWorkOrder += " and CONVERT(varchar , CreateTime, 120)<=CONVERT(varchar , '" + endtime.Trim() + " 23:59:59', 120) ";
-            }
-            #endregion
-
-            //获取坐席数据
-            DataTable dt = new DataTable();
-            //可在添加工单时，查看投诉类型的项，目前通过表查询获取（名称不一样使用备注的字段信息）
-            string sql = " SELECT * FROM dbo.T_Sys_Department WHERE F_ParentCode = '|0|339|' AND F_DeptId != 553 ORDER BY F_Sort ASC ";
-            dt = DbHelperSQL.Query(sql).Tables[0];
-            //获取工单缓存
-            var listWo = bllWo.DataTableToList(bllWo.GetList($" IsDel=0 {sqlWorkOrder} ").Tables[0]);
-            int yesCount = 0, notCount = 0;
-            for (int i = 0; i < dt.Rows.Count; i++)
-            {
-                DataRow drNew = dtNew.NewRow();
-                drNew["投诉类型"] = dt.Rows[i]["F_DeptName"].ToString();
-                //State工单状态 0待指派，1待处理 2已处理   Source投诉类型(投诉部门)
-                var listYesCount = listWo.Where(x => x.State == 2 && x.Source == dt.Rows[i]["F_DeptId"].ToString()).Count();
-                var listNotCount = listWo.Where(x => (x.State == 0 || x.State == 1) && x.Source == dt.Rows[i]["F_DeptId"].ToString()).Count();
-                drNew["结案"] = listYesCount.ToString();
-                drNew["未结案"] = listNotCount.ToString();
-                //计算结案率
-                int totalCount = listYesCount + listNotCount;
-                drNew["总计"] = totalCount.ToString();
-                Double notRate = 0.00;
-                if (totalCount > 0)
-                    notRate = (double)listYesCount / (double)totalCount;
-                drNew["结案率"] = (notRate * 100).ToString("0.00") + "%";
-                //统计结案，未结案数
-                yesCount += listYesCount;
-                notCount += listNotCount;
-                dtNew.Rows.Add(drNew);
-            }
-            #region 获取一条统计信息
-            DataRow drzj = dtNew.NewRow();
-            drzj["投诉类型"] = "总计";
-            drzj["结案"] = yesCount.ToString();
-            drzj["未结案"] = notCount.ToString();
-            //计算结案率
-            int totalAllCount = yesCount + notCount;
-            drzj["总计"] = totalAllCount.ToString();
-            Double yesAllRate = 0.00;
-            if (totalAllCount > 0)
-                yesAllRate = (double)yesCount / (double)totalAllCount;
-            drzj["结案率"] = (yesAllRate * 100).ToString("0.00") + "%";
-            dtNew.Rows.Add(drzj);
-            #endregion
-            return dtNew;
-        }
-
-        /// <summary>
-        /// 导出投诉类型报表excel
-        /// </summary>
-        /// <returns></returns>
-        public ActionResult ExportExcel(string years, int season = 0, int areaid = 0, int regionid = 0, int stageid = 0, int iseffective = -1, int gdly = 0, string stime = "", string endtime = "")
-        {
-            ActionResult res = NoToken("未知错误，请重新登录");
-            if (Request.IsAuthenticated)
-            {
-                //导出dtnew
-                NPOIHelper npoi = new NPOIHelper();
-                DataTable dt = getData(years, season, areaid, regionid, stageid, iseffective, gdly, stime, endtime);
-                if (npoi.ExportToExcel("投诉类型数据报表", dt, null) == "")
-                {
-                    return Success("导出成功");
-                }
-                else
-                {
-                    return Error("导出失败");
-                }
-            }
-            return res;
-        }
-    }
-}

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/report/WxReportController.cs

@@ -1,225 +0,0 @@
-using CallCenterApi.DB;
-using CallCenterApi.Interface.App_Start;
-using CallCenterApi.Interface.Controllers.Base;
-using System;
-using System.Collections.Generic;
-using System.Data;
-using System.Linq;
-using System.Web;
-using System.Web.Mvc;
-
-namespace CallCenterApi.Interface.Controllers.report
-{
-    /// <summary>
-    /// 微信报表
-    /// </summary>
-    public class WxReportController : BaseController
-    {
-        BLL.T_Sys_DictionaryValue bllDic = new BLL.T_Sys_DictionaryValue();
-        BLL.T_Wo_WorkOrder bllWo = new BLL.T_Wo_WorkOrder();
-        BLL.T_Cus_RegionCategory bllCus = new BLL.T_Cus_RegionCategory();
-
-        /// <summary>
-        /// 获取已完成工单报表
-        /// </summary>
-        /// <param name="daytype">今天today，昨天yesterday,本月month，今年year</param>
-        /// <returns></returns>
-        [WechatActionFilter]
-        public ActionResult GetWordOrderFinishReport(string daytype)
-        {
-            DataTable dtNew = new DataTable();
-            #region 添加表格标题
-            var modelList = bllDic.DataTableToList(bllDic.GetList(" F_State=1 and F_DictionaryFlag='GDLX' ").Tables[0]);
-            for (int i = 0; i < modelList.Count; i++)
-            {
-                string colname = modelList[i].F_Name;
-                dtNew.Columns.Add(new DataColumn(colname));
-            }
-            DataColumn dc4 = new DataColumn("合计", Type.GetType("System.String"));
-            dtNew.Columns.Add(dc4);
-            #endregion
-
-            #region 查询条件
-            string sql = " and State =2 ";  //完成工单
-            switch (daytype)
-            {
-                case "today":
-                    sql += " and DateDiff(dd,CreateTime,getdate())=0 ";
-                    break;
-                case "yesterday":
-                    sql += " and DateDiff(dd,CreateTime,getdate())=1 ";
-                    break;
-                case "month":
-                    sql += " and DateDiff(mm,CreateTime,getdate())=0 ";
-                    break;
-                case "year":
-                    sql += " and DateDiff(yy,CreateTime,getdate())=0 ";
-                    break;
-                default:
-                    break;
-            }
-            #endregion            
-            //从几开始
-            int n = 0;
-            //获取工单缓存
-            var listWo = bllWo.DataTableToList(bllWo.GetList($" IsDel=0 {sql} ").Tables[0]);
-            int sumAll = 0;
-            DataRow drNew = dtNew.NewRow();
-            for (int j = 0; j < modelList.Count; j++)
-            {
-                var listCount = listWo.Where(x => x.TypeClass == Convert.ToInt32(modelList[j].F_DictionaryValueId.ToString())).Count();
-                sumAll += listCount;
-                drNew[j + n] = listCount.ToString();
-            }
-            drNew["合计"] = sumAll;
-            dtNew.Rows.Add(drNew);
-
-            return Success("获取已完成工单数据成功", dtNew);
-        }
-
-        /// <summary>
-        /// 获取类型工单报表
-        /// </summary>
-        /// <param name="daytype">今天today，昨天yesterday,本月month，今年year</param>
-        /// <returns></returns>
-        [WechatActionFilter]
-        public ActionResult GetWordOrderTypeReport(string daytype)
-        {
-            DataTable dtNew = new DataTable();
-            var config = new BLL.T_Sys_SystemConfig().GetModelList(" F_ParamCode='TimeLimitDays' ").FirstOrDefault();
-            int days = config != null ? Convert.ToInt32(config.F_ParamValue) : 60;  //默认60天
-            #region 查询条件
-            string sql = " and IsDel=0 ";
-            switch (daytype)
-            {
-                case "today":
-                    sql += " and DateDiff(dd,CreateTime,getdate())=0 ";
-                    break;
-                case "yesterday":
-                    sql += " and DateDiff(dd,CreateTime,getdate())=1 ";
-                    break;
-                case "month":
-                    sql += " and DateDiff(mm,CreateTime,getdate())=0 ";
-                    break;
-                case "year":
-                    sql += " and DateDiff(yy,CreateTime,getdate())=0 ";
-                    break;
-                default:
-                    break;
-            }
-            #endregion            
-            //1、待指派的
-            string uwhere = " 1=1 and IsAudit = 1 ";
-            //2、待接单的
-            string djdwhere = " 1=1 and IsAudit = 1 and WorkOrderID in (SELECT WorkOrderID FROM dbo.T_Wo_WorkOrderItem WHERE  IsDel=0 and Type=1 and state='0') ";
-            //3、待完成（处理）的
-            string dclwhere = " 1=1 and IsAudit = 1 and WorkOrderID in (SELECT WorkOrderID FROM dbo.T_Wo_WorkOrderItem WHERE IsDel=0 and Type=1 and state='1') ";
-            //4、已处理的
-            string yclwhere = " 1=1 and IsAudit = 1 ";
-            ////5、我参与的
-            //string wcywhere = " 1=1 and IsAudit = 1 and  (WorkOrderID in ( '" + woController.GetCYWorkOrderID(ua.F_UserCode) + "')) ";
-            //5、超期工单
-            string cqwhere = $" 1=1 and IsAudit = 1 and DATEADD(DAY,{days},CreateTime) < GETDATE() ";
-           //获取工单缓存
-            int dpd = bllWo.GetList(uwhere + sql + " and State=0 ").Tables[0].Rows.Count;       //待指派的统计
-            int djd = bllWo.GetList(djdwhere + sql + " and State =1 ").Tables[0].Rows.Count;    //待接单的统计
-            int dcl = bllWo.GetList(dclwhere + sql + " and State =1 ").Tables[0].Rows.Count;    //待处理的统计
-            int ycl = bllWo.GetList(yclwhere + sql + " and State =2 ").Tables[0].Rows.Count;    //已处理的统计
-            //int wyc = bllWo.GetList(wcywhere + sql + " ").Tables[0].Rows.Count;    //我参与的的统计
-            int cq = bllWo.GetList(cqwhere + sql + " AND State < 2 ").Tables[0].Rows.Count;    //超期工单的统计     
-            double dpd_rate = 0, djd_rate = 0, dcl_rate = 0,ycl_rate = 0,cq_rate = 0;
-            int total = dpd + djd + dcl + ycl + cq;
-            if (total > 0)
-            {
-                dpd_rate = dpd * 100 / (double)total;
-                djd_rate = djd * 100 / (double)total;
-                dcl_rate = dcl * 100 / (double)total;
-                ycl_rate = ycl * 100 / (double)total;
-                cq_rate = cq * 100 / (double)total;
-            }
-            var obj = new
-            {
-                dpd_rates = (dpd_rate).ToString("0.00") + "%",     //待派单
-                dpds = dpd,
-                djd_rates = (djd_rate).ToString("0.00") + "%",    //待接单
-                djds = djd,
-                dcl_rates = (dcl_rate).ToString("0.00") + "%",    //待完成
-                dcls = dcl,
-                ycl_rates = (ycl_rate).ToString("0.00") + "%",    //已完成
-                ycls = ycl,
-                cq_rates = (cq_rate).ToString("0.00") + "%",      //超期工单
-                cqs = cq,
-            };
-            return Success("获取工单类型数据成功", obj);
-        }
-
-        /// <summary>
-        /// 获取区域工单报表
-        /// </summary>
-        /// <param name="daytype">今天today，昨天yesterday,本月month，今年year</param>
-        /// <returns></returns>
-        [WechatActionFilter]
-        public ActionResult GetWordOrderAreaReport(string daytype)
-        {
-            DataTable dtNew = new DataTable();
-            #region 添加表格标题
-            var modelList = bllCus.DataTableToList(bllCus.GetList(" F_ParentId = 0 AND F_DeleteFlag = 0 ").Tables[0]);
-            for (int i = 0; i < modelList.Count; i++)
-            {
-                string colname = modelList[i].F_RegionName;
-                dtNew.Columns.Add(new DataColumn(colname));
-            }
-            DataColumn dc4 = new DataColumn("合计", Type.GetType("System.String"));
-            dtNew.Columns.Add(dc4);
-            #endregion
-
-            #region 查询条件
-            string sql = " and State =2 ";  //完成工单
-            switch (daytype)
-            {
-                case "today":
-                    sql += " and DateDiff(dd,CreateTime,getdate())=0 ";
-                    break;
-                case "yesterday":
-                    sql += " and DateDiff(dd,CreateTime,getdate())=1 ";
-                    break;
-                case "month":
-                    sql += " and DateDiff(mm,CreateTime,getdate())=0 ";
-                    break;
-                case "year":
-                    sql += " and DateDiff(yy,CreateTime,getdate())=0 ";
-                    break;
-                default:
-                    break;
-            }
-            #endregion            
-            //从几开始
-            int n = 0;
-            //获取工单缓存
-            var listWo = bllWo.DataTableToList(bllWo.GetList($" IsDel=0 {sql} ").Tables[0]);
-            int sumAll = 0;
-            DataRow drNew = dtNew.NewRow();
-            for (int j = 0; j < modelList.Count; j++)
-            {
-                var listCount = listWo.Where(x => x.IsUserSend == Convert.ToInt32(modelList[j].F_RegionId.ToString())).Count();
-                sumAll += listCount;
-            }
-            for (int j = 0; j < modelList.Count; j++)
-            {
-                var listCount = listWo.Where(x => x.IsUserSend == Convert.ToInt32(modelList[j].F_RegionId.ToString())).Count();
-                double sumOne = 0;
-                if (sumAll > 0)
-                {
-                    sumOne = listCount * 100 / (double)sumAll;
-                }
-                drNew[j + n] = listCount.ToString();    // + " (" + (sumOne).ToString("0.00") + "%)"
-            }
-            drNew["合计"] = sumAll;
-            dtNew.Rows.Add(drNew);
-
-            return Success("获取工单区域数据成功", dtNew);
-        }
-
-
-    }
-}