催办

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/WorkOrderNewController.cs

@@ -82,7 +82,8 @@ namespace CallCenterApi.Interface.Controllers.workorder
                 List<Model.T_Wo_WorkOrder> modlelist = new BLL.T_Wo_WorkOrder().DataTableToList(dt);
                 List<Model.T_Wo_WorkOrder> list = new List<Model.T_Wo_WorkOrder>();
                 Model.T_Sys_UserAccount ua = sysUserAccountBll.GetModel(userId);
-                if (ua.F_RoleId == 1 || ua.F_RoleId == 58 || ua.F_RoleId == 59)
+                Model.T_Sys_RoleInfo ro = rolebll .GetModel(ua.F_RoleId);
+                if (ro.F_RoleCode  == "JDYPTZX" || ro.F_RoleCode == "YWY" )
                 {
                     if (modlelist.Count >0)
                     {
@@ -97,7 +98,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                     }
                   
                 }
-               else  if (ua.F_RoleId == 60 || ua.F_RoleId == 61 || ua.F_RoleId == 63)
+               else  if (ro.F_RoleCode == "BLRY" || ro.F_RoleCode == "DQJL" || ro.F_RoleCode == "FGSJL" || ro.F_RoleCode == "ZG")
                 {
                     List<int> detpid = new List<int>();
                     var deparmentlist = new List<Model.T_Sys_Department>();
@@ -153,6 +154,10 @@ namespace CallCenterApi.Interface.Controllers.workorder
                         return Error("加载失败");
                     }
                 }
+                else if (ro.F_RoleCode == "QTJS")
+                {
+                    return Error("无操作权限！");
+                }
                 else
                 {
                     if (modlelist.Count > 0 )
@@ -297,65 +302,398 @@ namespace CallCenterApi.Interface.Controllers.workorder
             }
         }
         /// <summary>
-        /// 查询个人超时工单列表
+        /// 查询超时工单列表
         /// </summary>
-        public ActionResult GetOvertime()
+        public ActionResult GetOvertime(string code, string cusname, string cusphone, string companyname, string province, string city,
+            string country, string township, string touser, int type = 0, int state = -1, int pageindex = 1, int pagesize = 10)
         {
             int userId = CurrentUser.UserData.F_UserId;
             if (userId != 0)
             {
-                Model.T_Sys_UserAccount ua = sysUserAccountBll.GetModel(userId);
-              //  Model.T_Sys_RoleInfo ro = rolebll.GetModel(ua .F_RoleId);
-                string sql = "";
-                if (ua != null)
+                string sql = $" and F_IsDelete=0";
+                DataTable dt = new DataTable();
+                #region 筛选条件
+                if (type > 0 && type < 4)//工单类型
+                    sql += $" and F_Type=" + type;
+                if (state > 0)//工单状态
+                    sql += $" and F_State=" + state;
+                if (!string.IsNullOrWhiteSpace(touser))//参与人
+                    sql += $" and F_DealBy like '%" + touser.Trim() + "%'";
+                if (!string.IsNullOrWhiteSpace(code))//工单编号
+                    sql += $" and F_WorkOrderCode like '%" + code.Trim() + "%'";
+                if (!string.IsNullOrWhiteSpace(cusname))//客户姓名
+                    sql += $" and F_CusName like '%" + cusname.Trim() + "%'";
+                if (!string.IsNullOrWhiteSpace(cusphone))//客户电话
+                    sql += $" and F_CusPhone like '%" + cusphone.Trim() + "%'";
+                if (!string.IsNullOrWhiteSpace(companyname))//公司名称
+                    sql += $" and F_CompanyName like '%" + companyname.Trim() + "%'";
+                if (!string.IsNullOrWhiteSpace(province))//省
+                    sql += $" and F_IncidentProvince like '%" + province.Trim() + "%'";
+                if (!string.IsNullOrWhiteSpace(province))//市
+                    sql += $" and F_IncidentCity like '%" + city.Trim() + "%'";
+                if (!string.IsNullOrWhiteSpace(province))//县
+                    sql += $" and F_IncidentCountry like '%" + country.Trim() + "%'";
+                if (!string.IsNullOrWhiteSpace(province))//乡
+                    sql += $" and F_IncidentTownship like '%" + township.Trim() + "%'";
+                #endregion
+                int recordCount = 0;
+                if (!string.IsNullOrWhiteSpace(sql))
                 {
-                    sql += $" ( F_DealBy like '%" + ua.F_UserCode + "%' ) ";
+
+                    dt = BLL.PagerBLL.GetListPager(
+                        "T_Wo_WorkOrder",
+                        "F_ID",
+                        "*,dbo.GetUserName(F_CreateBy) as F_CreateByName",
+                        sql,
+                        "ORDER BY F_CustomerId desc",
+                        pagesize,
+                        pageindex,
+                        true,
+                        out recordCount);
                 }
-                else
-                    return Error("请输入正确的id");
-                var list = new List<Model.T_Wo_WorkOrder>();
-                if (!string.IsNullOrWhiteSpace(sql))
+                int total = 0;
+                List<long> woid = new List<long>();
+                List<Model.T_Wo_WorkOrder> modlelist = new BLL.T_Wo_WorkOrder().DataTableToList(dt);
+                List<Model.T_Wo_WorkOrder> list = new List<Model.T_Wo_WorkOrder>();
+                Model.T_Sys_UserAccount ua = sysUserAccountBll.GetModel(userId);
+                Model.T_Sys_RoleInfo ro = rolebll.GetModel(ua.F_RoleId);
+                if (ro.F_RoleCode == "JDYPTZX" || ro.F_RoleCode == "YWY" || ro.F_RoleCode == "BLRY")
                 {
-                    sql += " and F_IsDelete=0";
-                    list = workOrder.GetModelList(sql);
+                    if (modlelist.Count > 0)
+                    {
+                        foreach (var it in modlelist)
+                        {
+                            if (it.F_DealBy == ua.F_UserCode)
+                            {
+                                if (it.F_IsOver == 1)
+                                {
+                                    list.Add(it);
+                                    total++;
+                                }
+                            }
+                        }
+                    }
+
                 }
+                else if (ro.F_RoleCode == "DQJL" || ro.F_RoleCode == "FGSJL" || ro.F_RoleCode == "ZG")
+                {
+                    List<int> detpid = new List<int>();
+                    var deparmentlist = new List<Model.T_Sys_Department>();
+                    Model.T_Sys_Department dModel = departmentBLL.GetModel(ua.F_DeptId);
+                    if (dModel != null)
+                    {
+
+                        if (dModel.F_Layer == 1)
+                        {
+                            deparmentlist = new BLL.T_Sys_Department().GetModelList(" F_State=1 and F_Layer=" + 2 + " and F_ParentId=" + dModel.F_DeptId);
+                            if (deparmentlist.Count > 0)
+                            {
+                                foreach (var it in deparmentlist)
+                                {
+                                    detpid.Add(it.F_DeptId);
 
+                                }
+                            }
+                        }
+                        detpid.Add(dModel.F_DeptId);
+                        var itemlast = itembll.GetModelList(" isnull(F_IsUsed,'0')='0' " + " ");
+                        if (itemlast.Count > 0)
+                        {
+                            foreach (var it in itemlast)
+                            {
+                                for (int i = 0; i < detpid.Count; i++)
+                                {
+                                    if (it.F_NextDept == detpid[i])
+                                    {
+                                        woid.Add(it.F_WoID);
+                                    }
+                                }
+                            }
+                        }
+                        if (modlelist.Count > 0 && woid.Count > 0)
+                        {
+                            foreach (var it in modlelist)
+                            {
+                                for (int i = 0; i < woid.Count; i++)
+                                {
+                                    if (it.F_ID == woid[i])
+                                    {
+                                        if (it.F_IsOver == 1)
+                                        {
+                                            list.Add(it);
+                                            total++;
+                                        }
+                                    }
+                                }
+                            }
+                        }
 
+                    }
+                    else
+                    {
+                        return Error("加载失败");
+                    }
+                }
+                else if (ro.F_RoleCode == "JDYBZZX")
+                 {
+                    if (modlelist.Count>0 )
+                    {
+                        foreach (var it in modlelist)
+                        {
+                           
+                                if (it.F_CreateBy  ==ua .F_UserCode )
+                                {
+                                if (it.F_IsOver == 1)
+                                {
+                                    list.Add(it);
+                                    total++;
+                                }
+                                }
+                        }
+                    }
+                }
+                else if (ro.F_RoleCode == "QTJS")
+                {
+                    return Error("无操作权限！");
+                }
+                else
+                {
+                    if (modlelist.Count > 0)
+                    {
+                        foreach (var it in modlelist)
+                        {
+                            if (it.F_IsOver == 1)
+                            {
+                                list.Add(it);
+                                total++;
+                            }
+                        }
+                    }
+                }
                 if (list.Count > 0)
                 {
                     List<WorkOrderNewInput> Input = modeltooip(list);
-                    List<WorkOrderNewInput> model = new List<WorkOrderNewInput> ();
-                    if (Input != null)
+                    var obj = new
+                    {
+                        state = "success",
+                        message = "成功",
+                        rows = Input,
+                        total = total
+                    };
+
+                    return Content(obj.ToJson()); ;
+                }
+                else
+                {
+
+                    return Success("暂无工单"); ;
+                }
+            }
+            else
+            {
+                return Error("无操作权限！");
+            }
+        }
+      
+        /// <summary>
+        /// 获取催办工单列表
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult GetUrgeList(string code, string cusname, string cusphone, string companyname, string province, string city,
+            string country, string township, string touser, int type = 0, int state = -1, int pageindex = 1, int pagesize = 10)
+        {
+           
+            int userId = CurrentUser.UserData.F_UserId;
+            if (userId != 0)
+            {
+                string sql = $" and F_IsDelete=0";
+                DataTable dt = new DataTable();
+                #region 筛选条件
+                if (type > 0 && type < 4)//工单类型
+                    sql += $" and F_Type=" + type;
+                if (state > 0)//工单状态
+                    sql += $" and F_State=" + state;
+                if (!string.IsNullOrWhiteSpace(touser))//参与人
+                    sql += $" and F_DealBy like '%" + touser.Trim() + "%'";
+                if (!string.IsNullOrWhiteSpace(code))//工单编号
+                    sql += $" and F_WorkOrderCode like '%" + code.Trim() + "%'";
+                if (!string.IsNullOrWhiteSpace(cusname))//客户姓名
+                    sql += $" and F_CusName like '%" + cusname.Trim() + "%'";
+                if (!string.IsNullOrWhiteSpace(cusphone))//客户电话
+                    sql += $" and F_CusPhone like '%" + cusphone.Trim() + "%'";
+                if (!string.IsNullOrWhiteSpace(companyname))//公司名称
+                    sql += $" and F_CompanyName like '%" + companyname.Trim() + "%'";
+                if (!string.IsNullOrWhiteSpace(province))//省
+                    sql += $" and F_IncidentProvince like '%" + province.Trim() + "%'";
+                if (!string.IsNullOrWhiteSpace(province))//市
+                    sql += $" and F_IncidentCity like '%" + city.Trim() + "%'";
+                if (!string.IsNullOrWhiteSpace(province))//县
+                    sql += $" and F_IncidentCountry like '%" + country.Trim() + "%'";
+                if (!string.IsNullOrWhiteSpace(province))//乡
+                    sql += $" and F_IncidentTownship like '%" + township.Trim() + "%'";
+                #endregion
+                int recordCount = 0;
+                if (!string.IsNullOrWhiteSpace(sql))
+                {
+
+                    dt = BLL.PagerBLL.GetListPager(
+                        "T_Wo_WorkOrder",
+                        "F_ID",
+                        "*,dbo.GetUserName(F_CreateBy) as F_CreateByName",
+                        sql,
+                        "ORDER BY F_CustomerId desc",
+                        pagesize,
+                        pageindex,
+                        true,
+                        out recordCount);
+                }
+                int total = 0;
+                List<long> woid = new List<long>();
+                List<Model.T_Wo_WorkOrder> modlelist = new BLL.T_Wo_WorkOrder().DataTableToList(dt);
+                List<Model.T_Wo_WorkOrder> list = new List<Model.T_Wo_WorkOrder>();
+                Model.T_Sys_UserAccount ua = sysUserAccountBll.GetModel(userId);
+                Model.T_Sys_RoleInfo ro = rolebll.GetModel(ua.F_RoleId);
+                var itemlasts = itembll.GetModelList("  F_ItemType=" + (int)EnumItemType.urge + " ");
+                if (ro.F_RoleCode == "JDYPTZX" || ro.F_RoleCode == "YWY")
+                {
+                    woid.Clear();
+                    if (itemlasts.Count > 0)
                     {
-                        foreach(var  it in Input)
+                        foreach (var it in itemlasts)
                         {
-                            if (it .F_IsOver==1)
+                          woid.Add(it.F_WoID);
+                        }
+                    }
+                    if (modlelist.Count > 0)
+                    {
+                        foreach (var it in modlelist)
+                        {
+                            if (it.F_DealBy == ua.F_UserCode)
                             {
-                                model.Add(it);
+                                for (int i = 0; i < woid.Count; i++)
+                                {
+                                    if (it.F_ID == woid[i])
+                                    {
+                                        list.Add(it);
+                                        total++;
+                                    }
+                                }
                             }
                         }
-                        var obj = new
+                    }
+
+                }
+                else if (ro.F_RoleCode == "BLRY" || ro.F_RoleCode == "DQJL" || ro.F_RoleCode == "FGSJL" || ro.F_RoleCode == "ZG")
+                {
+                    List<int> detpid = new List<int>();
+                    var deparmentlist = new List<Model.T_Sys_Department>();
+                    Model.T_Sys_Department dModel = departmentBLL.GetModel(ua.F_DeptId);
+                    if (dModel != null)
+                    {
+
+                        if (dModel.F_Layer == 1)
                         {
-                            state = "success",
-                            message = "成功",
-                            rows = model,
-                        };
+                            deparmentlist = new BLL.T_Sys_Department().GetModelList(" F_State=1 and F_Layer=" + 2 + " and F_ParentId=" + dModel.F_DeptId);
+                            if (deparmentlist.Count > 0)
+                            {
+                                foreach (var it in deparmentlist)
+                                {
+                                    detpid.Add(it.F_DeptId);
+
+                                }
+                            }
+                        }
+                        detpid.Add(dModel.F_DeptId);
+                      
+                        if (itemlasts.Count > 0)
+                        {
+                            foreach (var it in itemlasts)
+                            {
+                                for (int i = 0; i < detpid.Count; i++)
+                                {
+                                    if (it.F_NextDept == detpid[i])
+                                    {
+                                        woid.Add(it.F_WoID);
+                                    }
+                                }
+                            }
+                        }
+                        if (modlelist.Count > 0 && woid.Count > 0)
+                        {
+                            foreach (var it in modlelist)
+                            {
+                                for (int i = 0; i < woid.Count; i++)
+                                {
+                                    if (it.F_ID == woid[i])
+                                    {
+                                        list.Add(it);
+                                        total++;
+                                    }
+                                }
+                            }
+                        }
 
-                        return Content(obj.ToJson());
                     }
                     else
                     {
-                        return Error("暂无超时工单");
+                        return Error("加载失败");
+                    }
+                }
+                else if (ro.F_RoleCode == "QTJS")
+                {
+                    return Error("无操作权限！");
+                }
+                else
+                {
+                    woid.Clear();
+                    if (itemlasts.Count > 0)
+                    {
+                        foreach (var it in itemlasts)
+                        {
+                            woid.Add(it.F_WoID);
+                        }
+                    }
+                    if (modlelist.Count > 0)
+                    {
+                        foreach (var it in modlelist)
+                        {
+                            for (int i = 0; i < woid.Count; i++)
+                            {
+                                if (it.F_ID == woid[i])
+                                {
+                                    list.Add(it);
+                                    total++;
+                                }
+                            }
+                        }
                     }
                 }
+                if (list.Count > 0)
+                {
+                    List<WorkOrderNewInput> Input = modeltooip(list);
+                    var obj = new
+                    {
+                        state = "success",
+                        message = "成功",
+                        rows = Input,
+                        total = total
+                    };
+
+                    return Content(obj.ToJson()); ;
+                }
                 else
-                    return Error("暂无超时工单");
+                {
+
+                    return Success("暂无工单"); ;
+                }
+
 
             }
             else
             {
                 return Error("无操作权限！");
             }
+
         }
         /// <summary>
         /// 添加工单
@@ -612,27 +950,30 @@ namespace CallCenterApi.Interface.Controllers.workorder
                      model.F_DealResult = model1[i].F_DealResult;//处理结果
                     model.F_DealReasons = model1[i].F_DealReasons;//未处理原因
                     model.F_CreateBy = model1[i].F_CreateBy;//添加人工号
+                    int type = 0;
                     if (TimeforOver(model1[i].F_ID))
                     {
-                        model1[i].F_IsOver = 0;
+                        type = 0;
                     }
                     else
                     {
-                        model1[i].F_IsOver = 1;
+                        type = 1;
+                    }
+                    if (type != model1[i].F_IsOver)
+                    {
+                        model1[i].F_IsOver = type;
+                        bool n = workOrder.Update(model1[i]);
                     }
                     model.F_IsOver = model1[i].F_IsOver;
                     #endregion
                     Input.Add(model);
-                 
                 }
-
                 return Input;
             }
             else
             {
                 return null;
             }
-
         }
         /// <summary>
         /// 是否超时
@@ -648,9 +989,9 @@ namespace CallCenterApi.Interface.Controllers.workorder
             {
                 for (int i=0;i < itemlasts.Count;i++)
                 {
-                    if (itemlasts[i ].F_WoState >= 2)
+                    if (itemlasts[i ].F_WoState >= 1)
                     {
-                        if (itemlasts[i].F_WoState == 2)
+                        if (itemlasts[i].F_WoState == 1)
                         {
                             x = i;
                             time1 = itemlasts[i].F_CreateTime.ToString();
@@ -779,6 +1120,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                 model.F_CreateOn = DateTime.Now;
             }
             model.F_IsDelete = 0;
+            model.F_IsOver = 0;
             #endregion
             return model;
         }
@@ -979,6 +1321,81 @@ namespace CallCenterApi.Interface.Controllers.workorder
 
         }
         /// <summary>
+        /// 催办工单
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult AddWorkOrderRemind(long orderid, string cont)
+        {
+            int userId = CurrentUser.UserData.F_UserId;
+            if (userId != 0)
+            {
+                Model.T_Sys_UserAccount ua = sysUserAccountBll.GetModel(userId);
+                if (ua != null)
+                {
+                    Model.T_Wo_WorkOrder model = workOrder .GetModel(orderid);
+                    if (model != null)
+                    {
+                        var res = RemindWO(ua, model, cont);
+                        if (res)
+                            return Success("催办成功！");
+                        else
+                            return Error("操作失败！");
+                    }
+                    return Error("工单不存在！");
+                }
+            }
+            return Error("无操作权限！");
+        }
+        /// <summary>
+        /// 催办工单
+        /// </summary>
+        public bool RemindWO(Model.T_Sys_UserAccount nowUser, Model.T_Wo_WorkOrder model, string cont)
+        {
+            var itemlast = itembll.GetModelList(" F_ItemType=" + (int)EnumItemType.deal + " and  F_WoID='" + model.F_ID  + "' and F_IsUsed=0 order by F_CreateTime desc").FirstOrDefault();
+            #region 接收人
+            int todept = 0; string touser = "";
+            if (itemlast != null)
+            {
+                touser = itemlast.F_NextUser;
+                todept = itemlast.F_NextDept.Value;
+                if (string.IsNullOrWhiteSpace(touser))
+                    touser = itemlast.F_CreateUser;
+                #region 读取被催办人部门
+                if (todept == 0 && !string.IsNullOrWhiteSpace(touser))
+                {
+                    var tomodel = sysUserAccountBll.GetModel(touser);
+                    if (tomodel != null)
+                        todept = tomodel.F_DeptId;
+                }
+                #endregion
+                #region 读取当前登录人部门
+                string deptname = "";
+                var deptmodel = departmentBLL.GetModel(nowUser.F_DeptId);
+                if (deptmodel != null)
+                {
+                    deptname = deptmodel.F_DeptName + "-";
+                }
+                #endregion
+                var content = deptname + nowUser.F_UserName + "(" + nowUser.F_UserCode + ")催办工单，催办说明：" + cont;
+                long itemid = AddLog(model.F_ID , model.F_State .Value, content, (int)EnumItemType.urge, (int)EnumItemOpt.urge, touser, todept, nowUser,int .Parse ( itemlast.F_LimitTime) , int.Parse( itemlast.F_IsSMS.ToString () ));
+                if (itemid > 0)
+                {
+                    if (!string.IsNullOrWhiteSpace(touser))
+                    {
+                        sendsysmsg(model, nowUser, touser, Int32.Parse(itemid.ToString()), "催办");
+                        var tousers = sysUserAccountBll.GetModel(touser);
+                      //  if (tousers != null && !string.IsNullOrWhiteSpace(tousers.F_WxOpenId))
+                       // {
+                          //  sendwxmsg(model, tousers.F_WxOpenId, nowUser, "催办");
+                       // }
+                    }
+                    return true;
+                }
+            }
+            return false;
+            #endregion
+        }
+        /// <summary>
         /// 延期工单
         /// </summary>
         public bool DeWO(Model.T_Sys_UserAccount nowUser, Model.T_Wo_WorkOrder model, string cont, int limit)