大屏修改

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/SMSController.cs

@@ -57,7 +57,7 @@ namespace CallCenterApi.Interface.Controllers
             }
 
         }
-        public ActionResult GetSmSList(string starttime, string endtime, int pageindex = 1, int pagesize = 10)
+        public ActionResult GetSmSList(string starttime, string endtime,string phone, int pageindex = 1, int pagesize = 10)
         {
             int userId = CurrentUser.UserData.F_UserId;
             if (userId > 0)
@@ -68,7 +68,9 @@ namespace CallCenterApi.Interface.Controllers
                     sql += " and datediff(day,RecvTime,'" + starttime + "')<=0 ";
                 if (!string.IsNullOrEmpty(endtime))
                     sql += " and datediff(day,RecvTime,'" + endtime + "')>=0   ";
-
+                if (!string.IsNullOrEmpty(phone))
+                    sql += " and CallerNum= "+ phone;
+                
                 int recordCount = 0;
                 dt = BLL.PagerBLL.GetListPager(
                         "T_SMS_RecvSMS",

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/report/WOReportController.cs

@@ -2100,13 +2100,34 @@ question, int page = 1, int limit = 10)
             public string name;
             public int  typeid;
             public int number;//数量
-            public string ongesttime="0h";//用时最长
-            public string minimumtime = "0h";//用时最短
-            public string averageTime = "0h";//平均用时
-            public string median = "0h";//中位数
-            public string Overdue="0";//超期数量
-            public string EndOverdue = "0";//超期数量
-            public string efficiency = "0%";//效率提升率
+            /// <summary>
+            /// 用时最长
+            /// </summary>
+            public string ongesttime="0h";//
+            /// <summary>
+            /// 用时最短
+            /// </summary>
+            public string minimumtime = "0h";//
+            /// <summary>
+            /// 平均用时
+            /// </summary>
+            public string averageTime = "0h";//
+            /// <summary>
+            /// 中位数
+            /// </summary>
+            public string median = "0h";//
+            /// <summary>
+            /// 超期数量
+            /// </summary>
+            public string Overdue="0";//
+            /// <summary>
+            /// 超期数量
+            /// </summary>
+            public string EndOverdue = "0";//
+            /// <summary>
+            /// 效率提升率
+            /// </summary>
+            public string efficiency = "0%";//
             public List<worker> worker;
         }
        
@@ -2932,8 +2953,9 @@ question, int page = 1, int limit = 10)
          else if (isEnd == 2)
                 sql += $" and F_State =11 ";
             string Queststr = "";
-            if (questionName!="")
+            if (questionName!=""&& questionName!="0")
             {
+               
                 try
                 {
                     Queststr = " select * from T_Wo_QuestionManage where F_IsDelete=0 and F_Label in(3) and F_Id='" + questionName + "'";
@@ -2998,190 +3020,199 @@ question, int page = 1, int limit = 10)
             DataTable QuestionManage = DbHelperSQL.Query(Queststr).Tables[0];
             List<Model.T_Wo_QuestionManage> categorylist = quesBLL.DataTableToList(QuestionManage);
             List<Complainthandling> modeNamelList = new List<Complainthandling>(categorylist.Count);
-      //var itemlasts = itembll.GetModelList("  F_ItemType=" + (int)EnumItemType.deal+ "order by F_ID desc ");
-            if (modellist !=null )
+            string category = "";
+            foreach (var it  in categorylist)
             {
-                for (int i=0;i < categorylist.Count; i++)
-              {
+                if (category != "")
+                    category += ",'" + it.F_Id+"'";
+                else
+                    category+= "'"+it.F_Id+"'";
+            }
+            var categorymodellist = workOrder.GetModelList(sql+ "and F_QuestionType in ("+ category+")");
+            #region 
+            if (questionName == "" || questionName == "0")
+            {
+                if (categorymodellist != null)
+                {
                     List<float> timehource = new List<float>();
                     Complainthandling model = new Complainthandling();
-                    model.name = categorylist[i].F_QuestionName;
-                    model .typeid= categorylist[i].F_Id ;
-                    model.number = 0;
+                    model.name = "合计";
+                    model.number = categorymodellist.Count;
                     int Overdue = 0;
                     int EndOverdue = 0;
                     int efficiency = 0;
                     model.worker = new List<worker>();
                     int lastnumber = 0;
-                    foreach (var it in modellist)
+                    foreach (var it in categorymodellist)
                     {
                         try
                         {
-                            if (int .Parse (it.F_QuestionType) == categorylist[i].F_Id )
+                            if (it.F_State == 10 || it.F_State == 11)
                             {
-                                model.number ++;
-                                if (it .F_State ==10|| it.F_State == 11)
+                                efficiency++;
+                              //  System.TimeSpan id = DateTime.Parse(it.F_DealTime.ToString()) - DateTime.Parse//(it.F_CreateOn.ToString());
+                            //    double t = id.TotalHours;
+                               
+                            }
+                            if (it.F_IsOver == 1)
+                            {
+                                worker worker = new worker();
+                                worker.F_WorkOrderCode = it.F_WorkOrderCode;
+                                if (it.F_State == 1)
+                                    worker.F_State = "待接单";
+                                else if (it.F_State == 2)
+                                    worker.F_State = "待处理";
+                                else if (it.F_State == 3)
+                                    worker.F_State = "已退回";
+                                else if (it.F_State == 4)
+                                    worker.F_State = "异常退回";
+                                else if (it.F_State == 4)
+                                    worker.F_State = "异常退回";
+                                else if (it.F_State == 11)
+                                    worker.F_State = "已回访";
+                                else
+                                    worker.F_State = "已处理";
+                                if (it.F_Type == "1")
                                 {
-                                    efficiency++;
-                                    System.TimeSpan id = DateTime.Parse(it.F_DealTime.ToString()) - DateTime.Parse(it.F_CreateOn.ToString());
-                                    double t = id.TotalHours;
-                                    timehource.Add((float)t);
+                                    worker.F_Type = "咨询";
                                 }
-                                if (it .F_IsOver ==1)
+                                else if (it.F_Type == "2")
                                 {
-                                    worker worker = new worker();
-                                    worker.F_WorkOrderCode = it.F_WorkOrderCode;
-                                    if (it.F_State == 1)
-                                        worker.F_State = "待接单";
-                                    else if (it.F_State == 2)
-                                        worker.F_State = "待处理";
-                                    else if (it.F_State == 3)
-                                        worker.F_State = "已退回";
-                                    else if (it.F_State == 4)
-                                        worker.F_State = "异常退回";
-                                    else if (it.F_State == 4)
-                                        worker.F_State = "异常退回";
-                                    else if (it.F_State == 11)
-                                        worker.F_State = "已回访";
-                                    else 
-                                        worker.F_State = "已处理";
-                                    if (it .F_Type == "1")
-                                    {
-                                        worker.F_Type = "咨询";
-                                    }
-                                    else if (it.F_Type == "2")
-                                    {
-                                        worker.F_Type = "投诉";
-                                    }
-                                    else if (it.F_Type == "3")
-                                    {
-                                        worker.F_Type = "抽检";
-                                    }
-                                    else
+                                    worker.F_Type = "投诉";
+                                }
+                                else if (it.F_Type == "3")
+                                {
+                                    worker.F_Type = "抽检";
+                                }
+                                else
+                                {
+                                    worker.F_Type = "建议及其他";
+                                }
+                                worker.F_SalesBase = it.F_SalesBase;
+                                worker.F_Description = it.F_Description;
+                                string timeover = "", timeover2 = ""; int x = 0, y = 0;
+                                var itemList = itembll.GetModelList("  F_WoID=" + it.F_ID  + " order by F_ID desc");
+                                if (itemList[0].F_NextDept > 0)
+                                {
+                                    var deptmodel = departmentBLL.GetModel(int.Parse(itemList[0].F_NextDept.ToString()));
+                                    if (deptmodel != null)
                                     {
-                                        worker.F_Type = "建议及其他";
+                                        worker.F_Responsibility = deptmodel.F_DeptName;
                                     }
-                                    worker.F_SalesBase = it.F_SalesBase;
-                                    worker.F_Description = it.F_Description;
-                                    string timeover = "", timeover2 = ""; int x = 0, y = 0;
-                                    var itemList = itembll.GetModelList("  F_WoID=" + it.F_ID + "and F_WoState=1" + " order by F_ID desc");
-                             
-                                   
-                                    if (itemList[0].F_NextDept > 0)
+                                }
+                                int limit = it.F_limit ;
+                                    if (itemList != null)
+                                  {
+                                    for (int z = 0; z < itemList.Count; z++)
                                     {
-                                        var deptmodel = departmentBLL.GetModel(int.Parse(itemList[0].F_NextDept.ToString()));
-                                        if (deptmodel != null)
+                                        if (itemList[z].F_WoState >= 1)
                                         {
-                                            worker.F_Responsibility = deptmodel.F_DeptName;
+                                            if (itemList[z].F_WoState == 1)
+                                            {
+                                                x = z;
+                                                timeover = itemList[z ].F_CreateTime.ToString();
+                                             //   limit = int.Parse(itemList[z].F_LimitTime);
+                                                continue;
+                                            }
                                         }
                                     }
-                                    int limit =0;
-                                    if (itemList != null )
+                                  for (int z = 0; z < itemList.Count; z++)
                                     {
-                                       for (int z = 0; z < itemList.Count; z++)
+                                        if (itemList[z].F_WoState >= 1)
                                         {
-                                                if (itemList[z].F_WoState >= 1)
+                                            if (itemList[z].F_WoState == 10)
+                                            {
+                                                y = z;
+                                                timeover2 = itemList[z].F_CreateTime.ToString();
+                                          //      limit = int.Parse(itemList[z].F_LimitTime);
+                                            }
+                                        }
+                                        if (timeover2 != "")
+                                        {
+                                            if (timeover != "")
+                                            {
+                                                if (x > y)
                                                 {
-                                                    if (itemList[z].F_WoState == 1)
+                                                    System.TimeSpan id = DateTime.Parse(timeover2) - DateTime.Parse(timeover);
+                                                    double a = id.TotalHours;
+                                                    worker.time = a - limit;
+                                                    timehource.Add((float)worker.time);
+                                                    if (worker.time > 24)
                                                     {
-                                                        x = z;
-                                                        timeover = itemList[z].F_CreateTime.ToString();
-                                                        limit =int .Parse (itemList[z].F_LimitTime);
+                                                        double t = worker.time / 24;
+                                                        double v = worker.time % 24;
+                                                        worker.overtime = string.Format("{0:f0}天{1:f2}h", t, v);
+                                                       
                                                     }
-                                                    if (itemList[z].F_WoState == 10)
+                                                    else
                                                     {
-                                                        y = z;
-                                                        timeover2 = itemList[z].F_CreateTime.ToString();
-                                                        limit = int.Parse(itemList[z].F_LimitTime);
+                                                        worker.overtime = string.Format("{0:f2}h", a - limit);
                                                     }
                                                 }
-                                                if (timeover2 != "")
+                                                else
                                                 {
-                                                    if (timeover != "")
+                                                    System.TimeSpan id = DateTime.Now - DateTime.Parse(timeover);
+                                                    double a = id.TotalHours;
+
+                                                    worker.time = a - limit;
+                                                    timehource.Add((float)worker.time);
+                                                    if (worker.time > 24)
                                                     {
-                                                        if (x > y)
-                                                        {
-                                                            System.TimeSpan id = DateTime.Parse(timeover2) - DateTime.Parse(timeover);
-                                                            double a = id.TotalHours;
-                     
-                                                        
-                                                            worker.time = a - limit;
-                                                        if (worker.time>24)
-                                                        {
-                                                            double  t = worker.time / 24;
-                                                            double v = worker.time % 24;
-                                                            worker.overtime = string.Format("{0:f0}天{1:f2}h", t, v);
-                                                        }
-                                                        else
-                                                        {
-                                                            worker.overtime = string.Format("{0:f2}h", a - limit);
-                                                        }
-                                                    }
-                                                        else
-                                                        {
-                                                            System.TimeSpan id = DateTime.Now - DateTime.Parse(timeover);
-                                                            double a = id.TotalHours;
-                           
-                                                            worker.time = a - limit;
-                                                        if (worker.time > 24)
-                                                        {
-                                                            double t = worker.time / 24;
-                                                            double v = worker.time % 24;
-                                                            worker.overtime = string.Format("{0:f0}天{1:f2}h", t, v);
-                                                        }
-                                                        else
-                                                        {
-                                                            worker.overtime = string.Format("{0:f2}h", a - limit);
-                                                        }
+                                                        double t = worker.time / 24;
+                                                        double v = worker.time % 24;
+                                                        worker.overtime = string.Format("{0:f0}天{1:f2}h", t, v);
                                                     }
+                                                    else
+                                                    {
+                                                        worker.overtime = string.Format("{0:f2}h", a - limit);
                                                     }
 
                                                 }
-                                                else if (time1 != "")
-                                                {
-                                                    System.TimeSpan id = DateTime.Now - DateTime.Parse(timeover);
-                                                    double a = id.TotalHours;
-                        
-                                                    worker.time = a - limit;
-                                                if (worker.time > 24)
-                                                {
-                                                    double t = worker.time / 24;
-                                                    double v = worker.time % 24;
-                                                    worker.overtime = string.Format("{0:f0}天{1:f2}h", t, v);
-                                                }
-                                                else
-                                                {
-                                                    worker.overtime = string.Format("{0:f2}h", a - limit);
-                                                }
                                             }
+
                                         }
-                                        }
-                                    if (it.F_State != 11)
-                                        Overdue++;
-                                    else
-                                        EndOverdue++;
-                                    model.worker.Add(worker);
-                                }
-                                model.Overdue = Overdue + "";
-                                model.EndOverdue = EndOverdue + "";
-                                if (lastmodellist != null)
-                                {
-                                    foreach (var iv in lastmodellist)
-                                    {
-                                        if (int.Parse(iv.F_QuestionType )== categorylist[i].F_Id)
+                                        else if (timeover != "")
                                         {
-                                            if (iv.F_State == 10 || iv.F_State == 11)
-                                                lastnumber++;
+                                            System.TimeSpan id = DateTime.Now - DateTime.Parse(timeover);
+                                            double a = id.TotalHours;
+
+                                            worker.time = a - limit;
+                                            timehource.Add((float)worker.time);
+                                            if (worker.time > 24)
+                                            {
+                                                double t = worker.time / 24;
+                                                double v = worker.time % 24;
+                                                worker.overtime = string.Format("{0:f0}天{1:f2}h", t, v);
+                                            }
+                                            else
+                                            {
+                                                worker.overtime = string.Format("{0:f2}h", a - limit);
+                                            }
                                         }
                                     }
                                 }
+                                if (it.F_State != 11)
+                                    Overdue++;
+                                else
+                                    EndOverdue++;
+                                model.worker.Add(worker);
+                            }
+                            model.Overdue = Overdue + "";
+                            model.EndOverdue = EndOverdue + "";
+                            if (lastmodellist != null)
+                            {
+                                foreach (var iv in lastmodellist)
+                                {
+                                    if (iv.F_State == 10 || iv.F_State == 11)
+                                        lastnumber++;
+                                }
                             }
                         }
                         catch
                         {
-                           
+
                         }
-                      
+
                     }
                     if (lastnumber == 0)
                     {
@@ -3195,7 +3226,7 @@ question, int page = 1, int limit = 10)
                     if (timehource.Count > 0)
                     {
                         timehource.Sort((a, b) => b.CompareTo(a));
-                       
+
                         model.ongesttime = string.Format("{0:f2}h", timehource[0]);
                         model.minimumtime = string.Format("{0:f2}h", timehource[timehource.Count - 1]);
                         int n = timehource.Count / 2;
@@ -3215,17 +3246,257 @@ question, int page = 1, int limit = 10)
                         model.averageTime = "0h";
                     }
 
-                    model.worker .Sort((a, b) => b.time  .CompareTo(a.time));
+                    model.worker.Sort((a, b) => b.time.CompareTo(a.time));
                     if (questionName != "")
                         modeNamelList.Add(model);
                     else if (model.number > 0)
                     {
-                        
                         modeNamelList.Add(model);
                     }
                 }
-                       
             }
+            
+            #endregion
+            //var itemlasts = itembll.GetModelList("  F_ItemType=" + (int)EnumItemType.deal+ "order by F_ID desc ");
+            if (questionName!="0")
+            {
+                if (modellist != null)
+                {
+                    for (int i = 0; i < categorylist.Count; i++)
+                    {
+                        List<float> timehource = new List<float>();
+                        Complainthandling model = new Complainthandling();
+                        model.name = categorylist[i].F_QuestionName;
+                        model.typeid = categorylist[i].F_Id;
+                        model.number = 0;
+                        int Overdue = 0;
+                        int EndOverdue = 0;
+                        int efficiency = 0;
+                        model.worker = new List<worker>();
+                        int lastnumber = 0;
+                        foreach (var it in modellist)
+                        {
+                            try
+                            {
+                                if (int.Parse(it.F_QuestionType) == categorylist[i].F_Id)
+                                {
+                                    model.number++;
+                                    if (it.F_State == 10 || it.F_State == 11)
+                                    {
+                                        efficiency++;
+                                        System.TimeSpan id = DateTime.Parse(it.F_DealTime.ToString()) - DateTime.Parse(it.F_CreateOn.ToString());
+                                        double t = id.TotalHours;
+                                        timehource.Add((float)t);
+                                    }
+                                    if (it.F_IsOver == 1)
+                                    {
+                                        worker worker = new worker();
+                                        worker.F_WorkOrderCode = it.F_WorkOrderCode;
+                                        if (it.F_State == 1)
+                                            worker.F_State = "待接单";
+                                        else if (it.F_State == 2)
+                                            worker.F_State = "待处理";
+                                        else if (it.F_State == 3)
+                                            worker.F_State = "已退回";
+                                        else if (it.F_State == 4)
+                                            worker.F_State = "异常退回";
+                                        else if (it.F_State == 4)
+                                            worker.F_State = "异常退回";
+                                        else if (it.F_State == 11)
+                                            worker.F_State = "已回访";
+                                        else
+                                            worker.F_State = "已处理";
+                                        if (it.F_Type == "1")
+                                        {
+                                            worker.F_Type = "咨询";
+                                        }
+                                        else if (it.F_Type == "2")
+                                        {
+                                            worker.F_Type = "投诉";
+                                        }
+                                        else if (it.F_Type == "3")
+                                        {
+                                            worker.F_Type = "抽检";
+                                        }
+                                        else
+                                        {
+                                            worker.F_Type = "建议及其他";
+                                        }
+                                        worker.F_SalesBase = it.F_SalesBase;
+                                        worker.F_Description = it.F_Description;
+                                        string timeover = "", timeover2 = ""; int x = 0, y = 0;
+                                        var itemList = itembll.GetModelList("  F_WoID=" + it.F_ID + " order by F_ID desc");
+                                        if (itemList[0].F_NextDept > 0)
+                                        {
+                                            var deptmodel = departmentBLL.GetModel(int.Parse(itemList[0].F_NextDept.ToString()));
+                                            if (deptmodel != null)
+                                            {
+                                                worker.F_Responsibility = deptmodel.F_DeptName;
+                                            }
+                                        }
+                                        int limit = it.F_limit;
+                                        if (itemList != null)
+                                        {
+                                            for (int z = 0; z < itemList.Count; z++)
+                                            {
+                                                if (itemList[z].F_WoState >= 1)
+                                                {
+                                                    if (itemList[z].F_WoState == 1)
+                                                    {
+                                                        x = z;
+                                                        timeover = itemList[z].F_CreateTime.ToString();
+                                                        //   limit = int.Parse(itemList[z].F_LimitTime);
+                                                        continue;
+                                                    }
+                                                }
+                                            }
+                                            for (int z = 0; z < itemList.Count; z++)
+                                            {
+                                                if (itemList[z].F_WoState >= 1)
+                                                {
+                                                    if (itemList[z].F_WoState == 10)
+                                                    {
+                                                        y = z;
+                                                        timeover2 = itemList[z].F_CreateTime.ToString();
+                                                        //      limit = int.Parse(itemList[z].F_LimitTime);
+                                                    }
+                                                }
+                                                if (timeover2 != "")
+                                                {
+                                                    if (timeover != "")
+                                                    {
+                                                        if (x > y)
+                                                        {
+                                                            System.TimeSpan id = DateTime.Parse(timeover2) - DateTime.Parse(timeover);
+                                                            double a = id.TotalHours;
+                                                            worker.time = a - limit;
+                                                            timehource.Add((float)worker.time);
+                                                            if (worker.time > 24)
+                                                            {
+                                                                double t = worker.time / 24;
+                                                                double v = worker.time % 24;
+                                                                worker.overtime = string.Format("{0:f0}天{1:f2}h", t, v);
+
+                                                            }
+                                                            else
+                                                            {
+                                                                worker.overtime = string.Format("{0:f2}h", a - limit);
+                                                            }
+                                                        }
+                                                        else
+                                                        {
+                                                            System.TimeSpan id = DateTime.Now - DateTime.Parse(timeover);
+                                                            double a = id.TotalHours;
+
+                                                            worker.time = a - limit;
+                                                            timehource.Add((float)worker.time);
+                                                            if (worker.time > 24)
+                                                            {
+                                                                double t = worker.time / 24;
+                                                                double v = worker.time % 24;
+                                                                worker.overtime = string.Format("{0:f0}天{1:f2}h", t, v);
+                                                            }
+                                                            else
+                                                            {
+                                                                worker.overtime = string.Format("{0:f2}h", a - limit);
+                                                            }
+
+                                                        }
+                                                    }
+
+                                                }
+                                                else if (timeover != "")
+                                                {
+                                                    System.TimeSpan id = DateTime.Now - DateTime.Parse(timeover);
+                                                    double a = id.TotalHours;
+
+                                                    worker.time = a - limit;
+                                                    timehource.Add((float)worker.time);
+                                                    if (worker.time > 24)
+                                                    {
+                                                        double t = worker.time / 24;
+                                                        double v = worker.time % 24;
+                                                        worker.overtime = string.Format("{0:f0}天{1:f2}h", t, v);
+                                                    }
+                                                    else
+                                                    {
+                                                        worker.overtime = string.Format("{0:f2}h", a - limit);
+                                                    }
+                                                }
+                                            }
+                                        }
+                                        if (it.F_State != 11)
+                                            Overdue++;
+                                        else
+                                            EndOverdue++;
+                                        model.worker.Add(worker);
+                                    }
+                                    model.Overdue = Overdue + "";
+                                    model.EndOverdue = EndOverdue + "";
+                                    if (lastmodellist != null)
+                                    {
+                                        foreach (var iv in lastmodellist)
+                                        {
+                                            if (int.Parse(iv.F_QuestionType) == categorylist[i].F_Id)
+                                            {
+                                                if (iv.F_State == 10 || iv.F_State == 11)
+                                                    lastnumber++;
+                                            }
+                                        }
+                                    }
+                                }
+                            }
+                            catch
+                            {
+
+                            }
+
+                        }
+                        if (lastnumber == 0)
+                        {
+                            model.efficiency = string.Format("{0:f2}% ", efficiency / 1 * 100);
+                        }
+                        else
+                        {
+                            int v = efficiency - lastnumber;
+                            model.efficiency = string.Format("{0:f2}% ", v / lastnumber * 100);
+                        }
+                        if (timehource.Count > 0)
+                        {
+                            timehource.Sort((a, b) => b.CompareTo(a));
+
+                            model.ongesttime = string.Format("{0:f2}h", timehource[0]);
+                            model.minimumtime = string.Format("{0:f2}h", timehource[timehource.Count - 1]);
+                            int n = timehource.Count / 2;
+                            model.median = string.Format("{0:f2}h", timehource[n]);
+                            float y = 0;
+                            foreach (var iu in timehource)
+                            {
+                                y += iu;
+                            }
+                            model.averageTime = string.Format("{0:f2}h", y / timehource.Count);
+                        }
+                        else
+                        {
+                            model.ongesttime = "0h";
+                            model.minimumtime = "0h";
+                            model.median = "0h";
+                            model.averageTime = "0h";
+                        }
+
+                        model.worker.Sort((a, b) => b.time.CompareTo(a.time));
+                        if (questionName != "")
+                            modeNamelList.Add(model);
+                        else if (model.number > 0)
+                        {
+
+                            modeNamelList.Add(model);
+                        }
+                    }
+
+                }
+            }
+            
             modeNamelList.Sort((a, b) => b .number .CompareTo(a .number ));
             var obj = new
             {