using System;
using System.ComponentModel;

namespace CallCenterApi.Model
{
    /// <summary>
	/// 工单管理表
	/// </summary>
	[Serializable]
    public partial class T_Wo_WorkOrder
    {
        public T_Wo_WorkOrder()
        { }
        #region Model
        private int _f_id;
        private string _f_workordercode;
        private string _f_callid;
        private string _f_source;
        private string _f_type;
        private string _f_incidentprovince;
        private string _f_incidentcity;
        private string _f_incidentcountry;
        private string _f_incidenttownship;
        private string _f_incidentdetailed;
        private string _f_salesbase;
        private string _f_description;
        private string _f_files;
        private string _f_dealtype;
        private int? _f_customerid;
        private string _f_materialid;
        private string _f_questiontype;
        private string _f_batchnumber;
        private string _f_ts_formula;
        private string _f_ts_category;
        private string _f_ts_quantity;
        private string _f_ts_level;
        private string _f_zx_proname;
        private string _f_zx_quantity;
        private string _f_zx_area;
        private string _f_zx_branch;
        private DateTime? _f_cj_time;
        private string _f_cj_level;
        private string _f_cj_unit;
        private string _f_cj_testunit;
        private string _f_cj_tonnage;
        private string _f_cj_bagno;
        private string _f_cj_outlay;
        private int? _f_state;
        private string _f_sc_productbase;
        private string _f_sc_preliminaryopinion;
        private string _f_sc_qualitymonth;
        private string _f_sc_cj_spotresult;
        private string _f_sc_cj_selfresult;
        private string _f_sc_cj_approvalno;
        private string _f_sc_cj_returnaccount;
        private string _f_zl_qualityeventlevel;
        private string _f_zl_claimamount;
        private string _f_zl_responsibleunit;
        private string _f_zl_approvalopinions;
        private string _f_zl_approvaldisagree;
        private string _f_zl_compensationmethod;
        private string _f_zl_compensationmoney;
        private string _f_zl_cresponsibleunits;
        private string _f_zl_fquantity;
        private string _f_zl_improvementrequirements;
        private string _f_zl_capprovalno;
        private string _f_zl_cj_isrecord;
        private int? _f_isaudit;
        private int? _f_auditstate;
        private string _f_auditby;
        private DateTime? _f_auditon;
        private string _f_auditcont;
        private int? _f_isover;
        private string _f_dealby;
        private DateTime? _f_dealtime;
        private string _f_dealcontent;
        private string _f_dealresult;
        private string _f_dealreasons;
        private int? _f_isvisit;
        private DateTime? _f_visiton;
        private string _f_visitby;
        private string _f_visitresult;
        private string _f_visitreason;
        private string _f_createby;
        private DateTime? _f_createon;
        private int? _f_updatecount;
        private string _f_updateby;
        private DateTime? _f_updateon;
        private int? _f_isdelete;
        private string _f_deleteby;
        private DateTime? _f_deleteon;
        private string _f_cusphone;
        private string _f_cusname;
        private string _f_companyname;
        private string _f_wxopenid;
        private string _f_callresults;
        private string _f_highopinions;
        /// <summary>
        /// 高层处理意见
        /// </summary>
        public string F_Highopinions
        {
            set { _f_highopinions = value; }
            get { return _f_highopinions; }
        }
        /// <summary>
        /// 呼叫结果
        /// </summary>
        public string F_Callresults
        {
            set { _f_callresults = value; }
            get { return _f_callresults; }
        }
        /// <summary>
        /// 微信OpenId
        /// </summary>
        public string  F_WxOpenId
        {
            set { _f_wxopenid = value; }
            get { return _f_wxopenid; }
        }
        /// <summary>
        /// 工单ID
        /// </summary>
        public int F_ID
        {
            set { _f_id = value; }
            get { return _f_id; }
        }
        /// <summary>
        /// 工单编号
        /// </summary>
        public string F_WorkOrderCode
        {
            set { _f_workordercode = value; }
            get { return _f_workordercode; }
        }
        /// <summary>
        /// 客户姓名
        /// </summary>
        public string F_CusName
        {
            set { _f_cusname = value; }
            get { return _f_cusname; }
        }
        /// <summary>
        /// 客户电话
        /// </summary>
        public string F_CusPhone
        {
            set { _f_cusphone = value; }
            get { return _f_cusphone; }
        }
        /// <summary>
        /// 公司名称
        /// </summary>
        public string F_CompanyName
        {
            set { _f_companyname = value; }
            get { return _f_companyname; }
        }
        /// <summary>
        /// 通话记录ID
        /// </summary>
        public string F_CallID
        {
            set { _f_callid = value; }
            get { return _f_callid; }
        }
        /// <summary>
        /// 工单来源:电话、微信业务员、微信客户、官网
        /// </summary>
        public string F_Source
        {
            set { _f_source = value; }
            get { return _f_source; }
        }
        /// <summary>
        /// 工单类型:咨询及需求、投诉、抽检、其他
        /// </summary>
        public string F_Type
        {
            set { _f_type = value; }
            get { return _f_type; }
        }
        /// <summary>
        /// 事发地-省
        /// </summary>
        public string F_IncidentProvince
        {
            set { _f_incidentprovince = value; }
            get { return _f_incidentprovince; }
        }
        /// <summary>
        /// 事发地-市
        /// </summary>
        public string F_IncidentCity
        {
            set { _f_incidentcity = value; }
            get { return _f_incidentcity; }
        }
        /// <summary>
        /// 事发地-县
        /// </summary>
        public string F_IncidentCountry
        {
            set { _f_incidentcountry = value; }
            get { return _f_incidentcountry; }
        }
        /// <summary>
        /// 事发地-乡
        /// </summary>
        public string F_IncidentTownship
        {
            set { _f_incidenttownship = value; }
            get { return _f_incidenttownship; }
        }
        /// <summary>
        /// 事发地-详细
        /// </summary>
        public string F_IncidentDetailed
        {
            set { _f_incidentdetailed = value; }
            get { return _f_incidentdetailed; }
        }
        /// <summary>
        /// 销售基地:新乡、新疆、九江、东北、其他
        /// </summary>
        public string F_SalesBase
        {
            set { _f_salesbase = value; }
            get { return _f_salesbase; }
        }
        /// <summary>
        /// 问题描述
        /// </summary>
        public string F_Description
        {
            set { _f_description = value; }
            get { return _f_description; }
        }
        /// <summary>
        /// 附件上传ids
        /// </summary>
        public string  F_Files
        {
            set { _f_files = value; }
            get { return _f_files; }
        }
        /// <summary>
        /// 处理方式:当即办理、电话转接、网络转办
        /// </summary>
        public string F_DealType
        {
            set { _f_dealtype = value; }
            get { return _f_dealtype; }
        }
        /// <summary>
        /// 客户id
        /// </summary>
        public int? F_CustomerID
        {
            set { _f_customerid = value; }
            get { return _f_customerid; }
        }
        /// <summary>
        /// 物料id
        /// </summary>
        public string F_MaterialID
        {
            set { _f_materialid = value; }
            get { return _f_materialid; }
        }
        /// <summary>
        /// 问题类别
        /// </summary>
        public string F_QuestionType
        {
            set { _f_questiontype = value; }
            get { return _f_questiontype; }
        }
        /// <summary>
        /// 生产批次号
        /// </summary>
        public string F_BatchNumber
        {
            set { _f_batchnumber = value; }
            get { return _f_batchnumber; }
        }
        /// <summary>
        /// 投诉-配方
        /// </summary>
        public string F_TS_Formula
        {
            set { _f_ts_formula = value; }
            get { return _f_ts_formula; }
        }
        /// <summary>
        /// 投诉-产品种类：化肥、化工、其他
        /// </summary>
        public string F_TS_Category
        {
            set { _f_ts_category = value; }
            get { return _f_ts_category; }
        }
        /// <summary>
        /// 投诉-问题数量（吨）
        /// </summary>
        public string F_TS_Quantity
        {
            set { _f_ts_quantity = value; }
            get { return _f_ts_quantity; }
        }
        /// <summary>
        /// 投诉-重要级别：轻微、一般、较大、重大
        /// </summary>
        public string F_TS_Level
        {
            set { _f_ts_level = value; }
            get { return _f_ts_level; }
        }
        /// <summary>
        /// 咨询-产品名称：三聚氰胺、甲醇、液氨、二甲醚、糠醇、其他
        /// </summary>
        public string F_ZX_ProName
        {
            set { _f_zx_proname = value; }
            get { return _f_zx_proname; }
        }
        /// <summary>
        /// 咨询-问题数量
        /// </summary>
        public string F_ZX_Quantity
        {
            set { _f_zx_quantity = value; }
            get { return _f_zx_quantity; }
        }
        /// <summary>
        /// 咨询-大区
        /// </summary>
        public string F_ZX_Area
        {
            set { _f_zx_area = value; }
            get { return _f_zx_area; }
        }
        /// <summary>
        /// 咨询-分公司
        /// </summary>
        public string F_ZX_Branch
        {
            set { _f_zx_branch = value; }
            get { return _f_zx_branch; }
        }
        /// <summary>
        /// 抽检-抽检时间
        /// </summary>
        public DateTime? F_CJ_Time
        {
            set { _f_cj_time = value; }
            get { return _f_cj_time; }
        }
        /// <summary>
        /// 抽检-抽检级别：乡镇级、县级、市级、省级及以上、个人送检
        /// </summary>
        public string F_CJ_Level
        {
            set { _f_cj_level = value; }
            get { return _f_cj_level; }
        }
        /// <summary>
        /// 抽检-抽检单位：市场监督、农业部、土肥站、工商、联合执法、其他
        /// </summary>
        public string F_CJ_Unit
        {
            set { _f_cj_unit = value; }
            get { return _f_cj_unit; }
        }
        /// <summary>
        /// 抽检-化验单位
        /// </summary>
        public string F_CJ_TestUnit
        {
            set { _f_cj_testunit = value; }
            get { return _f_cj_testunit; }
        }
        /// <summary>
        /// 抽检-抽检吨数
        /// </summary>
        public string F_CJ_Tonnage
        {
            set { _f_cj_tonnage = value; }
            get { return _f_cj_tonnage; }
        }
        /// <summary>
        /// 抽检-抽检袋数
        /// </summary>
        public string F_CJ_BagNo
        {
            set { _f_cj_bagno = value; }
            get { return _f_cj_bagno; }
        }
        /// <summary>
        /// 抽检-公关费用金额：单位元
        /// </summary>
        public string F_CJ_Outlay
        {
            set { _f_cj_outlay = value; }
            get { return _f_cj_outlay; }
        }
        /// <summary>
        /// 工单状态
        /// </summary>
        public int? F_State
        {
            set { _f_state = value; }
            get { return _f_state; }
        }
        /// <summary>
        /// 市场管理科-生产基地（新乡、新疆、九江、东北、贴牌、无法确定）
        /// </summary>
        public string F_SC_ProductBase
        {
            set { _f_sc_productbase = value; }
            get { return _f_sc_productbase; }
        }
        /// <summary>
        /// 市场管理科-初审意见:退货、换货、补偿、自行处理
        /// </summary>
        public string F_SC_PreliminaryOpinion
        {
            set { _f_sc_preliminaryopinion = value; }
            get { return _f_sc_preliminaryopinion; }
        }
        /// <summary>
        /// 市场管理科-超出质保期限（算法：工单创建日期-生产日期，生产日期根据生产批次号获取，单位：月）
        /// </summary>
        public string F_SC_QualityMonth
        {
            set { _f_sc_qualitymonth = value; }
            get { return _f_sc_qualitymonth; }
        }
        /// <summary>
        /// 市场管理科-抽检-抽检结果（视同合格、合格、不合格、复检后合格、未送检）
        /// </summary>
        public string F_SC_CJ_SpotResult
        {
            set { _f_sc_cj_spotresult = value; }
            get { return _f_sc_cj_spotresult; }
        }
        /// <summary>
        /// 市场管理科-抽检-自检结果
        /// </summary>
        public string F_SC_CJ_SelfResult
        {
            set { _f_sc_cj_selfresult = value; }
            get { return _f_sc_cj_selfresult; }
        }
        /// <summary>
        /// 市场管理科-抽检-对应审批工作流单号
        /// </summary>
        public string F_SC_CJ_ApprovalNo
        {
            set { _f_sc_cj_approvalno = value; }
            get { return _f_sc_cj_approvalno; }
        }
        /// <summary>
        /// 市场管理科-抽检-确认返账金额（元）
        /// </summary>
        public string F_SC_CJ_ReturnAccount
        {
            set { _f_sc_cj_returnaccount = value; }
            get { return _f_sc_cj_returnaccount; }
        }
        /// <summary>
        /// 质量管理科-质量事件等级（未遂、一般、较大、重大）
        /// </summary>
        public string F_ZL_QualityEventLevel
        {
            set { _f_zl_qualityeventlevel = value; }
            get { return _f_zl_qualityeventlevel; }
        }
        /// <summary>
        /// 质量管理科-索赔金额（单位元，对应责任单位）
        /// </summary>
        public string F_ZL_ClaimAmount
        {
            set { _f_zl_claimamount = value; }
            get { return _f_zl_claimamount; }
        }
        /// <summary>
        /// 质量管理科-责任单位（需列出，可选多个）
        /// </summary>
        public string F_ZL_ResponsibleUnit
        {
            set { _f_zl_responsibleunit = value; }
            get { return _f_zl_responsibleunit; }
        }
        /// <summary>
        /// 质量管理科-审批意见（同意、不同意，若选择不同意，增加输入框输入补充内容）
        /// </summary>
        public string F_ZL_ApprovalOpinions
        {
            set { _f_zl_approvalopinions = value; }
            get { return _f_zl_approvalopinions; }
        }
        /// <summary>
        /// 质量管理科-审批不同意意见
        /// </summary>
        public string F_ZL_ApprovalDisagree
        {
            set { _f_zl_approvaldisagree = value; }
            get { return _f_zl_approvaldisagree; }
        }
        /// <summary>
        /// 质量管理科-补偿方式（实物、钱款【单位元】，若选择钱款，增加输入框输入补充内容）
        /// </summary>
        public string F_ZL_CompensationMethod
        {
            set { _f_zl_compensationmethod = value; }
            get { return _f_zl_compensationmethod; }
        }
        /// <summary>
        /// 质量管理科-补偿钱款
        /// </summary>
        public string F_ZL_CompensationMoney
        {
            set { _f_zl_compensationmoney = value; }
            get { return _f_zl_compensationmoney; }
        }
        /// <summary>
        /// 质量管理科-对应责任单位（生产、研发、农化、物流、质量管理科，销售内勤）
        /// </summary>
        public string F_ZL_CResponsibleUnits
        {
            set { _f_zl_cresponsibleunits = value; }
            get { return _f_zl_cresponsibleunits; }
        }
        /// <summary>
        /// 质量管理科-确认实收数量（吨）
        /// </summary>
        public string F_ZL_Fquantity
        {
            set { _f_zl_fquantity = value; }
            get { return _f_zl_fquantity; }
        }
        /// <summary>
        /// 质量管理科-改进要求
        /// </summary>
        public string F_ZL_ImprovementRequirements
        {
            set { _f_zl_improvementrequirements = value; }
            get { return _f_zl_improvementrequirements; }
        }
        /// <summary>
        /// 质量管理科-对应审批工作流单号
        /// </summary>
        public string F_ZL_CApprovalNo
        {
            set { _f_zl_capprovalno = value; }
            get { return _f_zl_capprovalno; }
        }
        /// <summary>
        /// 质量管理科-抽检-未备案、已备案
        /// </summary>
        public string F_ZL_CJ_IsRecord
        {
            set { _f_zl_cj_isrecord = value; }
            get { return _f_zl_cj_isrecord; }
        }
        /// <summary>
        /// 是否审核
        /// </summary>
        public int? F_IsAudit
        {
            set { _f_isaudit = value; }
            get { return _f_isaudit; }
        }
        /// <summary>
        /// 审核状态
        /// </summary>
        public int? F_AuditState
        {
            set { _f_auditstate = value; }
            get { return _f_auditstate; }
        }
        /// <summary>
        /// 审核人
        /// </summary>
        public string F_AuditBy
        {
            set { _f_auditby = value; }
            get { return _f_auditby; }
        }
        /// <summary>
        /// 审核时间
        /// </summary>
        public DateTime? F_AuditOn
        {
            set { _f_auditon = value; }
            get { return _f_auditon; }
        }
        /// <summary>
        /// 审核内容
        /// </summary>
        public string F_AuditCont
        {
            set { _f_auditcont = value; }
            get { return _f_auditcont; }
        }
        /// <summary>
        /// 是否超时
        /// </summary>
        public int? F_IsOver
        {
            set { _f_isover = value; }
            get { return _f_isover; }
        }
        /// <summary>
        /// 处理人
        /// </summary>
        public string F_DealBy
        {
            set { _f_dealby = value; }
            get { return _f_dealby; }
        }
        /// <summary>
        /// 处理时间
        /// </summary>
        public DateTime? F_DealTime
        {
            set { _f_dealtime = value; }
            get { return _f_dealtime; }
        }
        /// <summary>
        /// 处理内容
        /// </summary>
        public string F_DealContent
        {
            set { _f_dealcontent = value; }
            get { return _f_dealcontent; }
        }
        /// <summary>
        /// 处理结果:已处理，未处理
        /// </summary>
        public string F_DealResult
        {
            set { _f_dealresult = value; }
            get { return _f_dealresult; }
        }
        /// <summary>
        /// 未处理原因：资金、技术、人员、其他（若选其他，则手输）
        /// </summary>
        public string F_DealReasons
        {
            set { _f_dealreasons = value; }
            get { return _f_dealreasons; }
        }
        /// <summary>
        /// 是否建议回访（是，否）此项若选是，则流转到客服-待回访工单，若选否，则流转至客服待完结工单
        /// </summary>
        public int? F_IsVisit
        {
            set { _f_isvisit = value; }
            get { return _f_isvisit; }
        }
        /// <summary>
        /// 回访时间
        /// </summary>
        public DateTime? F_VisitOn
        {
            set { _f_visiton = value; }
            get { return _f_visiton; }
        }
        /// <summary>
        /// 回访人
        /// </summary>
        public string F_VisitBy
        {
            set { _f_visitby = value; }
            get { return _f_visitby; }
        }
        /// <summary>
        /// 回访结果：非常满意、满意、一般、不满意
        /// </summary>
        public string F_VisitResult
        {
            set { _f_visitresult = value; }
            get { return _f_visitresult; }
        }
        /// <summary>
        /// 回访不满意原因
        /// </summary>
        public string F_VisitReason
        {
            set { _f_visitreason = value; }
            get { return _f_visitreason; }
        }
        /// <summary>
        /// 添加人工号
        /// </summary>
        public string F_CreateBy
        {
            set { _f_createby = value; }
            get { return _f_createby; }
        }
        /// <summary>
        /// 添加时间
        /// </summary>
        public DateTime? F_CreateOn
        {
            set { _f_createon = value; }
            get { return _f_createon; }
        }
        /// <summary>
        /// 修改次数
        /// </summary>
        public int? F_UpdateCount
        {
            set { _f_updatecount = value; }
            get { return _f_updatecount; }
        }
        /// <summary>
        /// 修改人工号
        /// </summary>
        public string F_UpdateBy
        {
            set { _f_updateby = value; }
            get { return _f_updateby; }
        }
        /// <summary>
        /// 修改时间
        /// </summary>
        public DateTime? F_UpdateOn
        {
            set { _f_updateon = value; }
            get { return _f_updateon; }
        }
        /// <summary>
        /// 是否删除:0否，1是
        /// </summary>
        public int? F_IsDelete
        {
            set { _f_isdelete = value; }
            get { return _f_isdelete; }
        }
        /// <summary>
        /// 删除人工号
        /// </summary>
        public string F_DeleteBy
        {
            set { _f_deleteby = value; }
            get { return _f_deleteby; }
        }
        /// <summary>
        /// 删除时间
        /// </summary>
        public DateTime? F_DeleteOn
        {
            set { _f_deleteon = value; }
            get { return _f_deleteon; }
        }
        #endregion Model
    }

    /// <summary>
    /// 工单类型枚举
    /// </summary>
    public enum EnumWOType
    {
        /// <summary>
        /// 投诉
        /// </summary>
        [Description("投诉")]
        Complaint=1,
        /// <summary>
        /// 抽检
        /// </summary>
        [Description("抽检")]
        SpotCheck,
        /// <summary>
        /// 咨询及需求
        /// </summary>
        [Description("咨询及需求")]
        ConsultingNeeds,
        /// <summary>
        /// 其他
        /// </summary>
        [Description("其他")]
        Other
    }
}