USE [CallCenter_XinXiangXLX]
GO
/****** Object: StoredProcedure [dbo].[P_GetSeatGroup] Script Date: 06/25/2019 10:23:10 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
ALTER PROCEDURE [dbo].[P_GetSeatGroup]
(
@Caller NVARCHAR(50), --主叫号码
@Callee NVARCHAR(50) --被叫号码
)
AS
BEGIN
SET NOCOUNT ON;
--declare @locationID int--主叫号码的归属地ID
--declare @areacode nvarchar(50)--区号
--declare @usercode nvarchar(50)--需要返回的坐席
declare @groupcode nvarchar(50) --坐席组编号
declare @zxzid int --坐席组ID
--
--
--
--
--
--根据被叫号码获取对应坐席组
if @Callee='9100'
begin
set @groupcode='XLXKFZ'--心连心客服组
end
else if @Callee='9101'
begin
set @groupcode='NXKFZ'--农心客服组-手拉手
end
else if @Callee='9102'
begin
set @groupcode='NXKFZ' --农心客服组-沃利沃
end
else if @Callee='9300'
begin
set @groupcode='XJKFZ' --新疆心连心客服组
end
else if @Callee='9200'
begin
set @groupcode='JJKFZ'--九江心连心客服组
end
else
begin
set @groupcode='XLXKFZ'--默认心连心
end
select F_ZXZID from T_Sys_SeatGroup where F_ZXZCode=@groupcode
END