using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using System.Threading.Tasks;
namespace CallCenterApi.Model
{
///
/// 通话记录表
///
[Serializable]
public partial class T_Call_CallRecords
{
public T_Call_CallRecords()
{ }
#region Model
private string _callid;
private string _callnumber;
private string _cusid;
private string _cuscode;
private int? _calltype = 0;
private int? _callstate;
private int? _dealtype;
private DateTime? _begintime = DateTime.Now;
private DateTime? _ivrstarttime;
private DateTime? _ivrendtime;
private DateTime? _ringstarttime;
private DateTime? _ringendtime;
private DateTime? _talkstarttime;
private DateTime? _talkendtime;
private DateTime? _endtime = DateTime.Now;
private int? _longtime;
private int? _ivrlongtime;
private int? _ringlongtime;
private int? _talklongtime;
private int? _userid;
private string _usercode;
private string _username;
private string _extnumber;
private string _filepath;
private bool _isexitworkorder = false;
private int? _isdeal = 0;
private int? _operatetype;
private string _operateobject;
private DateTime? _operatetime;
private string _remark;
private int? _myd;
private int? _businesstype;
private string _location;
private int _callrecordsid;
private DateTime? _waitstarttime;
private DateTime? _waitendtime;
private int? _waitlongtime = 0;
private int? _nocallstate = 0;
private int? _worktimesdiff;
private int? _f_qcstate = 0;
private decimal? _f_qcscore = 0M;
private string _f_qcremark;
private int? _f_qcuserid;
private string _f_qcusername;
private DateTime? _f_qctime;
private int? _f_qcisselect;
private int? _f_hjjgid;
private string _f_hjjgname;
private string _f_qcquestion;
private string _f_qcadvise;
private string _tasktype;
private string _taskphoneid;
private string _taskid;
///
/// 呼叫编号
///
public string CallId
{
set { _callid = value; }
get { return _callid; }
}
///
/// 来电号码
///
public string CallNumber
{
set { _callnumber = value; }
get { return _callnumber; }
}
///
/// 客户id
///
public string CusId
{
set { _cusid = value; }
get { return _cusid; }
}
///
/// 客户编号
///
public string CusCode
{
set { _cuscode = value; }
get { return _cuscode; }
}
///
/// 呼叫类型,0呼入1呼出
///
public int? CallType
{
set { _calltype = value; }
get { return _calltype; }
}
///
/// 呼叫状态,0:未接通电话1已接通电话
///
public int? CallState
{
set { _callstate = value; }
get { return _callstate; }
}
///
/// 处理方式0:IVR处理1骚扰电话2自助服务3转值班电话4留言5呼损6人工处理
///
public int? DealType
{
set { _dealtype = value; }
get { return _dealtype; }
}
///
/// 开始时间
///
public DateTime? BeginTime
{
set { _begintime = value; }
get { return _begintime; }
}
///
/// ivr开始时间
///
public DateTime? IvrStartTime
{
set { _ivrstarttime = value; }
get { return _ivrstarttime; }
}
///
/// ivr结束时间
///
public DateTime? IvrEndTime
{
set { _ivrendtime = value; }
get { return _ivrendtime; }
}
///
/// 振铃开始时间
///
public DateTime? RingStartTime
{
set { _ringstarttime = value; }
get { return _ringstarttime; }
}
///
/// 振铃结束时间
///
public DateTime? RingEndTime
{
set { _ringendtime = value; }
get { return _ringendtime; }
}
///
/// 通话开始时间
///
public DateTime? TalkStartTime
{
set { _talkstarttime = value; }
get { return _talkstarttime; }
}
///
/// 通话结束时间
///
public DateTime? TalkEndTime
{
set { _talkendtime = value; }
get { return _talkendtime; }
}
///
/// 结束时间
///
public DateTime? EndTime
{
set { _endtime = value; }
get { return _endtime; }
}
///
/// 总时长(s)
///
public int? LongTime
{
set { _longtime = value; }
get { return _longtime; }
}
///
/// IVR时长(s)
///
public int? IvrLongTime
{
set { _ivrlongtime = value; }
get { return _ivrlongtime; }
}
///
/// 振铃时长(s)
///
public int? RingLongTime
{
set { _ringlongtime = value; }
get { return _ringlongtime; }
}
///
/// 通话时长(s)
///
public int? TalkLongTime
{
set { _talklongtime = value; }
get { return _talklongtime; }
}
///
/// 坐席id
///
public int? UserId
{
set { _userid = value; }
get { return _userid; }
}
///
/// 坐席工号
///
public string UserCode
{
set { _usercode = value; }
get { return _usercode; }
}
///
/// 坐席姓名
///
public string UserName
{
set { _username = value; }
get { return _username; }
}
///
/// 坐席分机号
///
public string ExtNumber
{
set { _extnumber = value; }
get { return _extnumber; }
}
///
/// 用于获取录音的编号
///
public string FilePath
{
set { _filepath = value; }
get { return _filepath; }
}
///
/// 是否录入工单
///
public bool IsExitWorkOrder
{
set { _isexitworkorder = value; }
get { return _isexitworkorder; }
}
///
/// 是否处理0未处理1已处理2注销
///
public int? IsDeal
{
set { _isdeal = value; }
get { return _isdeal; }
}
///
/// 操作类型，0正常1转移2三方通话
///
public int? OperateType
{
set { _operatetype = value; }
get { return _operatetype; }
}
///
/// 操作目标
///
public string OperateObject
{
set { _operateobject = value; }
get { return _operateobject; }
}
///
/// 操作时间
///
public DateTime? OperateTime
{
set { _operatetime = value; }
get { return _operatetime; }
}
///
/// 备注
///
public string Remark
{
set { _remark = value; }
get { return _remark; }
}
///
/// 满意度，1非常满意、2基本满意、3不满意
///
public int? MYD
{
set { _myd = value; }
get { return _myd; }
}
///
/// IVR中选择的业务类型
///
public int? BusinessType
{
set { _businesstype = value; }
get { return _businesstype; }
}
///
///
///
public string Location
{
set { _location = value; }
get { return _location; }
}
///
/// 来电自增Id
///
public int CallRecordsId
{
set { _callrecordsid = value; }
get { return _callrecordsid; }
}
///
/// 排队开始时间
///
public DateTime? WaitStartTime
{
set { _waitstarttime = value; }
get { return _waitstarttime; }
}
///
/// 排队结束时间
///
public DateTime? WaitEndTime
{
set { _waitendtime = value; }
get { return _waitendtime; }
}
///
/// 排队时长
///
public int? WaitLongTime
{
set { _waitlongtime = value; }
get { return _waitlongtime; }
}
///
/// 未接通状态（0其他、1坐席未登录、2坐席忙、3振铃）
///
public int? NoCallState
{
set { _nocallstate = value; }
get { return _nocallstate; }
}
///
/// 与工作时间间隔秒数
///
public int? WorkTimesDiff
{
set { _worktimesdiff = value; }
get { return _worktimesdiff; }
}
///
/// 质检状态（0未质检、1已质检）
///
public int? F_QCState
{
set { _f_qcstate = value; }
get { return _f_qcstate; }
}
///
/// 质检分值
///
public decimal? F_QCScore
{
set { _f_qcscore = value; }
get { return _f_qcscore; }
}
///
/// 质检备注
///
public string F_QCRemark
{
set { _f_qcremark = value; }
get { return _f_qcremark; }
}
///
/// 质检人Id
///
public int? F_QCUserId
{
set { _f_qcuserid = value; }
get { return _f_qcuserid; }
}
///
/// 质检人名称
///
public string F_QCUserName
{
set { _f_qcusername = value; }
get { return _f_qcusername; }
}
///
/// 质检时间
///
public DateTime? F_QCTime
{
set { _f_qctime = value; }
get { return _f_qctime; }
}
///
/// 是否推荐
///
public int? F_QCIsSelect
{
set { _f_qcisselect = value; }
get { return _f_qcisselect; }
}
///
///
///
public int? F_HJJGId
{
set { _f_hjjgid = value; }
get { return _f_hjjgid; }
}
///
///
///
public string F_HJJGName
{
set { _f_hjjgname = value; }
get { return _f_hjjgname; }
}
///
/// 质检客服-存在的问题
///
public string F_QCQuestion
{
set { _f_qcquestion = value; }
get { return _f_qcquestion; }
}
///
/// 质检客服-修改意见
///
public string F_QCAdvise
{
set { _f_qcadvise = value; }
get { return _f_qcadvise; }
}
///
/// 拨号类型：0:拨号外呼；1:95005回访外呼；2:电销回访外呼
///
public string TaskType
{
set { _tasktype = value; }
get { return _tasktype; }
}
///
/// 回访的电话ID
///
public string TaskPhoneID
{
set { _taskphoneid = value; }
get { return _taskphoneid; }
}
///
/// 回访记录编号：GUID编号唯一
///
public string TaskID
{
set { _taskid = value; }
get { return _taskid; }
}
#endregion Model
}
}