using CallCenterApi.DB; using System; using System.Collections.Generic; using System.Data; using System.Data.SqlClient; using System.Linq; using System.Text; using System.Threading.Tasks; namespace CallCenterApi.DAL { /// /// 数据访问类:T_Call_CallRecords /// public partial class T_Call_CallRecords { public T_Call_CallRecords() { } #region BasicMethod /// /// 得到最大ID /// public int GetMaxId() { return DbHelperSQL.GetMaxID("CallRecordsId", "T_Call_CallRecords"); } /// /// 是否存在该记录 /// public bool Exists(int CallRecordsId) { StringBuilder strSql = new StringBuilder(); strSql.Append("select count(1) from T_Call_CallRecords"); strSql.Append(" where CallRecordsId=@CallRecordsId"); SqlParameter[] parameters = { new SqlParameter("@CallRecordsId", SqlDbType.Int,4) }; parameters[0].Value = CallRecordsId; return DbHelperSQL.Exists(strSql.ToString(), parameters); } /// /// 增加一条数据 /// public int Add(CallCenterApi.Model.T_Call_CallRecords model) { StringBuilder strSql = new StringBuilder(); strSql.Append("insert into T_Call_CallRecords("); strSql.Append("CallId,CallNumber,CusId,CusCode,CallType,CallState,DealType,BeginTime,IvrStartTime,IvrEndTime,RingStartTime,RingEndTime,TalkStartTime,TalkEndTime,EndTime,LongTime,IvrLongTime,RingLongTime,TalkLongTime,UserId,UserCode,UserName,ExtNumber,FilePath,IsExitWorkOrder,IsDeal,OperateType,OperateObject,OperateTime,Remark,MYD,BusinessType,Location,WaitStartTime,WaitEndTime,WaitLongTime,NoCallState,WorkTimesDiff,F_QCState,F_QCScore,F_QCRemark,F_QCUserId,F_QCUserName,F_QCTime,F_QCIsSelect,F_HJJGId,F_HJJGName,F_QCQuestion,F_QCAdvise,TaskType,TaskPhoneID,TaskID)"); strSql.Append(" values ("); strSql.Append("@CallId,@CallNumber,@CusId,@CusCode,@CallType,@CallState,@DealType,@BeginTime,@IvrStartTime,@IvrEndTime,@RingStartTime,@RingEndTime,@TalkStartTime,@TalkEndTime,@EndTime,@LongTime,@IvrLongTime,@RingLongTime,@TalkLongTime,@UserId,@UserCode,@UserName,@ExtNumber,@FilePath,@IsExitWorkOrder,@IsDeal,@OperateType,@OperateObject,@OperateTime,@Remark,@MYD,@BusinessType,@Location,@WaitStartTime,@WaitEndTime,@WaitLongTime,@NoCallState,@WorkTimesDiff,@F_QCState,@F_QCScore,@F_QCRemark,@F_QCUserId,@F_QCUserName,@F_QCTime,@F_QCIsSelect,@F_HJJGId,@F_HJJGName,@F_QCQuestion,@F_QCAdvise,@TaskType,@TaskPhoneID,@TaskID)"); strSql.Append(";select @@IDENTITY"); SqlParameter[] parameters = { new SqlParameter("@CallId", SqlDbType.VarChar,50), new SqlParameter("@CallNumber", SqlDbType.VarChar,100), new SqlParameter("@CusId", SqlDbType.VarChar,50), new SqlParameter("@CusCode", SqlDbType.VarChar,50), new SqlParameter("@CallType", SqlDbType.Int,4), new SqlParameter("@CallState", SqlDbType.Int,4), new SqlParameter("@DealType", SqlDbType.Int,4), new SqlParameter("@BeginTime", SqlDbType.DateTime), new SqlParameter("@IvrStartTime", SqlDbType.DateTime), new SqlParameter("@IvrEndTime", SqlDbType.DateTime), new SqlParameter("@RingStartTime", SqlDbType.DateTime), new SqlParameter("@RingEndTime", SqlDbType.DateTime), new SqlParameter("@TalkStartTime", SqlDbType.DateTime), new SqlParameter("@TalkEndTime", SqlDbType.DateTime), new SqlParameter("@EndTime", SqlDbType.DateTime), new SqlParameter("@LongTime", SqlDbType.Int,4), new SqlParameter("@IvrLongTime", SqlDbType.Int,4), new SqlParameter("@RingLongTime", SqlDbType.Int,4), new SqlParameter("@TalkLongTime", SqlDbType.Int,4), new SqlParameter("@UserId", SqlDbType.Int,4), new SqlParameter("@UserCode", SqlDbType.VarChar,50), new SqlParameter("@UserName", SqlDbType.NVarChar,20), new SqlParameter("@ExtNumber", SqlDbType.VarChar,50), new SqlParameter("@FilePath", SqlDbType.VarChar,200), new SqlParameter("@IsExitWorkOrder", SqlDbType.Bit,1), new SqlParameter("@IsDeal", SqlDbType.Int,4), new SqlParameter("@OperateType", SqlDbType.Int,4), new SqlParameter("@OperateObject", SqlDbType.VarChar,20), new SqlParameter("@OperateTime", SqlDbType.DateTime), new SqlParameter("@Remark", SqlDbType.NVarChar,1000), new SqlParameter("@MYD", SqlDbType.Int,4), new SqlParameter("@BusinessType", SqlDbType.Int,4), new SqlParameter("@Location", SqlDbType.NVarChar,100), new SqlParameter("@WaitStartTime", SqlDbType.DateTime), new SqlParameter("@WaitEndTime", SqlDbType.DateTime), new SqlParameter("@WaitLongTime", SqlDbType.Int,4), new SqlParameter("@NoCallState", SqlDbType.Int,4), new SqlParameter("@WorkTimesDiff", SqlDbType.Int,4), new SqlParameter("@F_QCState", SqlDbType.SmallInt,2), new SqlParameter("@F_QCScore", SqlDbType.Decimal,9), new SqlParameter("@F_QCRemark", SqlDbType.Text), new SqlParameter("@F_QCUserId", SqlDbType.Int,4), new SqlParameter("@F_QCUserName", SqlDbType.NVarChar,50), new SqlParameter("@F_QCTime", SqlDbType.DateTime), new SqlParameter("@F_QCIsSelect", SqlDbType.SmallInt,2), new SqlParameter("@F_HJJGId", SqlDbType.Int,4), new SqlParameter("@F_HJJGName", SqlDbType.NVarChar,500), new SqlParameter("@F_QCQuestion", SqlDbType.NText), new SqlParameter("@F_QCAdvise", SqlDbType.NText), new SqlParameter("@TaskType", SqlDbType.NVarChar,10), new SqlParameter("@TaskPhoneID", SqlDbType.NVarChar,10), new SqlParameter("@TaskID", SqlDbType.NVarChar,32)}; parameters[0].Value = model.CallId; parameters[1].Value = model.CallNumber; parameters[2].Value = model.CusId; parameters[3].Value = model.CusCode; parameters[4].Value = model.CallType; parameters[5].Value = model.CallState; parameters[6].Value = model.DealType; parameters[7].Value = model.BeginTime; parameters[8].Value = model.IvrStartTime; parameters[9].Value = model.IvrEndTime; parameters[10].Value = model.RingStartTime; parameters[11].Value = model.RingEndTime; parameters[12].Value = model.TalkStartTime; parameters[13].Value = model.TalkEndTime; parameters[14].Value = model.EndTime; parameters[15].Value = model.LongTime; parameters[16].Value = model.IvrLongTime; parameters[17].Value = model.RingLongTime; parameters[18].Value = model.TalkLongTime; parameters[19].Value = model.UserId; parameters[20].Value = model.UserCode; parameters[21].Value = model.UserName; parameters[22].Value = model.ExtNumber; parameters[23].Value = model.FilePath; parameters[24].Value = model.IsExitWorkOrder; parameters[25].Value = model.IsDeal; parameters[26].Value = model.OperateType; parameters[27].Value = model.OperateObject; parameters[28].Value = model.OperateTime; parameters[29].Value = model.Remark; parameters[30].Value = model.MYD; parameters[31].Value = model.BusinessType; parameters[32].Value = model.Location; parameters[33].Value = model.WaitStartTime; parameters[34].Value = model.WaitEndTime; parameters[35].Value = model.WaitLongTime; parameters[36].Value = model.NoCallState; parameters[37].Value = model.WorkTimesDiff; parameters[38].Value = model.F_QCState; parameters[39].Value = model.F_QCScore; parameters[40].Value = model.F_QCRemark; parameters[41].Value = model.F_QCUserId; parameters[42].Value = model.F_QCUserName; parameters[43].Value = model.F_QCTime; parameters[44].Value = model.F_QCIsSelect; parameters[45].Value = model.F_HJJGId; parameters[46].Value = model.F_HJJGName; parameters[47].Value = model.F_QCQuestion; parameters[48].Value = model.F_QCAdvise; parameters[49].Value = model.TaskType; parameters[50].Value = model.TaskPhoneID; parameters[51].Value = model.TaskID; object obj = DbHelperSQL.GetSingle(strSql.ToString(), parameters); if (obj == null) { return 0; } else { return Convert.ToInt32(obj); } } /// /// 更新一条数据 /// public bool Update(CallCenterApi.Model.T_Call_CallRecords model) { StringBuilder strSql = new StringBuilder(); strSql.Append("update T_Call_CallRecords set "); strSql.Append("CallId=@CallId,"); strSql.Append("CallNumber=@CallNumber,"); strSql.Append("CusId=@CusId,"); strSql.Append("CusCode=@CusCode,"); strSql.Append("CallType=@CallType,"); strSql.Append("CallState=@CallState,"); strSql.Append("DealType=@DealType,"); strSql.Append("BeginTime=@BeginTime,"); strSql.Append("IvrStartTime=@IvrStartTime,"); strSql.Append("IvrEndTime=@IvrEndTime,"); strSql.Append("RingStartTime=@RingStartTime,"); strSql.Append("RingEndTime=@RingEndTime,"); strSql.Append("TalkStartTime=@TalkStartTime,"); strSql.Append("TalkEndTime=@TalkEndTime,"); strSql.Append("EndTime=@EndTime,"); strSql.Append("LongTime=@LongTime,"); strSql.Append("IvrLongTime=@IvrLongTime,"); strSql.Append("RingLongTime=@RingLongTime,"); strSql.Append("TalkLongTime=@TalkLongTime,"); strSql.Append("UserId=@UserId,"); strSql.Append("UserCode=@UserCode,"); strSql.Append("UserName=@UserName,"); strSql.Append("ExtNumber=@ExtNumber,"); strSql.Append("FilePath=@FilePath,"); strSql.Append("IsExitWorkOrder=@IsExitWorkOrder,"); strSql.Append("IsDeal=@IsDeal,"); strSql.Append("OperateType=@OperateType,"); strSql.Append("OperateObject=@OperateObject,"); strSql.Append("OperateTime=@OperateTime,"); strSql.Append("Remark=@Remark,"); strSql.Append("MYD=@MYD,"); strSql.Append("BusinessType=@BusinessType,"); strSql.Append("Location=@Location,"); strSql.Append("WaitStartTime=@WaitStartTime,"); strSql.Append("WaitEndTime=@WaitEndTime,"); strSql.Append("WaitLongTime=@WaitLongTime,"); strSql.Append("NoCallState=@NoCallState,"); strSql.Append("WorkTimesDiff=@WorkTimesDiff,"); strSql.Append("F_QCState=@F_QCState,"); strSql.Append("F_QCScore=@F_QCScore,"); strSql.Append("F_QCRemark=@F_QCRemark,"); strSql.Append("F_QCUserId=@F_QCUserId,"); strSql.Append("F_QCUserName=@F_QCUserName,"); strSql.Append("F_QCTime=@F_QCTime,"); strSql.Append("F_QCIsSelect=@F_QCIsSelect,"); strSql.Append("F_HJJGId=@F_HJJGId,"); strSql.Append("F_HJJGName=@F_HJJGName,"); strSql.Append("F_QCQuestion=@F_QCQuestion,"); strSql.Append("F_QCAdvise=@F_QCAdvise,"); strSql.Append("TaskType=@TaskType,"); strSql.Append("TaskPhoneID=@TaskPhoneID,"); strSql.Append("TaskID=@TaskID"); strSql.Append(" where CallRecordsId=@CallRecordsId"); SqlParameter[] parameters = { new SqlParameter("@CallId", SqlDbType.VarChar,50), new SqlParameter("@CallNumber", SqlDbType.VarChar,100), new SqlParameter("@CusId", SqlDbType.VarChar,50), new SqlParameter("@CusCode", SqlDbType.VarChar,50), new SqlParameter("@CallType", SqlDbType.Int,4), new SqlParameter("@CallState", SqlDbType.Int,4), new SqlParameter("@DealType", SqlDbType.Int,4), new SqlParameter("@BeginTime", SqlDbType.DateTime), new SqlParameter("@IvrStartTime", SqlDbType.DateTime), new SqlParameter("@IvrEndTime", SqlDbType.DateTime), new SqlParameter("@RingStartTime", SqlDbType.DateTime), new SqlParameter("@RingEndTime", SqlDbType.DateTime), new SqlParameter("@TalkStartTime", SqlDbType.DateTime), new SqlParameter("@TalkEndTime", SqlDbType.DateTime), new SqlParameter("@EndTime", SqlDbType.DateTime), new SqlParameter("@LongTime", SqlDbType.Int,4), new SqlParameter("@IvrLongTime", SqlDbType.Int,4), new SqlParameter("@RingLongTime", SqlDbType.Int,4), new SqlParameter("@TalkLongTime", SqlDbType.Int,4), new SqlParameter("@UserId", SqlDbType.Int,4), new SqlParameter("@UserCode", SqlDbType.VarChar,50), new SqlParameter("@UserName", SqlDbType.NVarChar,20), new SqlParameter("@ExtNumber", SqlDbType.VarChar,50), new SqlParameter("@FilePath", SqlDbType.VarChar,200), new SqlParameter("@IsExitWorkOrder", SqlDbType.Bit,1), new SqlParameter("@IsDeal", SqlDbType.Int,4), new SqlParameter("@OperateType", SqlDbType.Int,4), new SqlParameter("@OperateObject", SqlDbType.VarChar,20), new SqlParameter("@OperateTime", SqlDbType.DateTime), new SqlParameter("@Remark", SqlDbType.NVarChar,1000), new SqlParameter("@MYD", SqlDbType.Int,4), new SqlParameter("@BusinessType", SqlDbType.Int,4), new SqlParameter("@Location", SqlDbType.NVarChar,100), new SqlParameter("@WaitStartTime", SqlDbType.DateTime), new SqlParameter("@WaitEndTime", SqlDbType.DateTime), new SqlParameter("@WaitLongTime", SqlDbType.Int,4), new SqlParameter("@NoCallState", SqlDbType.Int,4), new SqlParameter("@WorkTimesDiff", SqlDbType.Int,4), new SqlParameter("@F_QCState", SqlDbType.SmallInt,2), new SqlParameter("@F_QCScore", SqlDbType.Decimal,9), new SqlParameter("@F_QCRemark", SqlDbType.Text), new SqlParameter("@F_QCUserId", SqlDbType.Int,4), new SqlParameter("@F_QCUserName", SqlDbType.NVarChar,50), new SqlParameter("@F_QCTime", SqlDbType.DateTime), new SqlParameter("@F_QCIsSelect", SqlDbType.SmallInt,2), new SqlParameter("@F_HJJGId", SqlDbType.Int,4), new SqlParameter("@F_HJJGName", SqlDbType.NVarChar,500), new SqlParameter("@F_QCQuestion", SqlDbType.NText), new SqlParameter("@F_QCAdvise", SqlDbType.NText), new SqlParameter("@TaskType", SqlDbType.NVarChar,10), new SqlParameter("@TaskPhoneID", SqlDbType.NVarChar,10), new SqlParameter("@TaskID", SqlDbType.NVarChar,32), new SqlParameter("@CallRecordsId", SqlDbType.Int,4)}; parameters[0].Value = model.CallId; parameters[1].Value = model.CallNumber; parameters[2].Value = model.CusId; parameters[3].Value = model.CusCode; parameters[4].Value = model.CallType; parameters[5].Value = model.CallState; parameters[6].Value = model.DealType; parameters[7].Value = model.BeginTime; parameters[8].Value = model.IvrStartTime; parameters[9].Value = model.IvrEndTime; parameters[10].Value = model.RingStartTime; parameters[11].Value = model.RingEndTime; parameters[12].Value = model.TalkStartTime; parameters[13].Value = model.TalkEndTime; parameters[14].Value = model.EndTime; parameters[15].Value = model.LongTime; parameters[16].Value = model.IvrLongTime; parameters[17].Value = model.RingLongTime; parameters[18].Value = model.TalkLongTime; parameters[19].Value = model.UserId; parameters[20].Value = model.UserCode; parameters[21].Value = model.UserName; parameters[22].Value = model.ExtNumber; parameters[23].Value = model.FilePath; parameters[24].Value = model.IsExitWorkOrder; parameters[25].Value = model.IsDeal; parameters[26].Value = model.OperateType; parameters[27].Value = model.OperateObject; parameters[28].Value = model.OperateTime; parameters[29].Value = model.Remark; parameters[30].Value = model.MYD; parameters[31].Value = model.BusinessType; parameters[32].Value = model.Location; parameters[33].Value = model.WaitStartTime; parameters[34].Value = model.WaitEndTime; parameters[35].Value = model.WaitLongTime; parameters[36].Value = model.NoCallState; parameters[37].Value = model.WorkTimesDiff; parameters[38].Value = model.F_QCState; parameters[39].Value = model.F_QCScore; parameters[40].Value = model.F_QCRemark; parameters[41].Value = model.F_QCUserId; parameters[42].Value = model.F_QCUserName; parameters[43].Value = model.F_QCTime; parameters[44].Value = model.F_QCIsSelect; parameters[45].Value = model.F_HJJGId; parameters[46].Value = model.F_HJJGName; parameters[47].Value = model.F_QCQuestion; parameters[48].Value = model.F_QCAdvise; parameters[49].Value = model.TaskType; parameters[50].Value = model.TaskPhoneID; parameters[51].Value = model.TaskID; parameters[52].Value = model.CallRecordsId; int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters); if (rows > 0) { return true; } else { return false; } } /// /// 删除一条数据 /// public bool Delete(int CallRecordsId) { StringBuilder strSql = new StringBuilder(); strSql.Append("delete from T_Call_CallRecords "); strSql.Append(" where CallRecordsId=@CallRecordsId"); SqlParameter[] parameters = { new SqlParameter("@CallRecordsId", SqlDbType.Int,4) }; parameters[0].Value = CallRecordsId; int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters); if (rows > 0) { return true; } else { return false; } } /// /// 批量删除数据 /// public bool DeleteList(string CallRecordsIdlist) { StringBuilder strSql = new StringBuilder(); strSql.Append("delete from T_Call_CallRecords "); strSql.Append(" where CallRecordsId in (" + CallRecordsIdlist + ") "); int rows = DbHelperSQL.ExecuteSql(strSql.ToString()); if (rows > 0) { return true; } else { return false; } } /// /// 得到一个对象实体 /// public Model.T_Call_CallRecords GetModel(int CallRecordsId) { StringBuilder strSql = new StringBuilder(); strSql.Append("select top 1 * from T_Call_CallRecords "); strSql.Append(" where CallRecordsId=@CallRecordsId"); SqlParameter[] parameters = { new SqlParameter("@CallRecordsId", SqlDbType.Int,4) }; parameters[0].Value = CallRecordsId; Model.T_Call_CallRecords model = new Model.T_Call_CallRecords(); DataSet ds = DbHelperSQL.Query(strSql.ToString(), parameters); if (ds.Tables[0].Rows.Count > 0) { return DataRowToModel(ds.Tables[0].Rows[0]); } else { return null; } } /// /// 得到一个对象实体 /// public Model.T_Call_CallRecords DataRowToModel(DataRow row) { Model.T_Call_CallRecords model = new Model.T_Call_CallRecords(); if (row != null) { if (row["CallId"] != null) { model.CallId = row["CallId"].ToString(); } if (row["CallNumber"] != null) { model.CallNumber = row["CallNumber"].ToString(); } if (row["CusId"] != null) { model.CusId = row["CusId"].ToString(); } if (row["CusCode"] != null) { model.CusCode = row["CusCode"].ToString(); } if (row["CallType"] != null && row["CallType"].ToString() != "") { model.CallType = int.Parse(row["CallType"].ToString()); } if (row["CallState"] != null && row["CallState"].ToString() != "") { model.CallState = int.Parse(row["CallState"].ToString()); } if (row["DealType"] != null && row["DealType"].ToString() != "") { model.DealType = int.Parse(row["DealType"].ToString()); } if (row["BeginTime"] != null && row["BeginTime"].ToString() != "") { model.BeginTime = DateTime.Parse(row["BeginTime"].ToString()); } if (row["IvrStartTime"] != null && row["IvrStartTime"].ToString() != "") { model.IvrStartTime = DateTime.Parse(row["IvrStartTime"].ToString()); } if (row["IvrEndTime"] != null && row["IvrEndTime"].ToString() != "") { model.IvrEndTime = DateTime.Parse(row["IvrEndTime"].ToString()); } if (row["RingStartTime"] != null && row["RingStartTime"].ToString() != "") { model.RingStartTime = DateTime.Parse(row["RingStartTime"].ToString()); } if (row["RingEndTime"] != null && row["RingEndTime"].ToString() != "") { model.RingEndTime = DateTime.Parse(row["RingEndTime"].ToString()); } if (row["TalkStartTime"] != null && row["TalkStartTime"].ToString() != "") { model.TalkStartTime = DateTime.Parse(row["TalkStartTime"].ToString()); } if (row["TalkEndTime"] != null && row["TalkEndTime"].ToString() != "") { model.TalkEndTime = DateTime.Parse(row["TalkEndTime"].ToString()); } if (row["EndTime"] != null && row["EndTime"].ToString() != "") { model.EndTime = DateTime.Parse(row["EndTime"].ToString()); } if (row["LongTime"] != null && row["LongTime"].ToString() != "") { model.LongTime = int.Parse(row["LongTime"].ToString()); } if (row["IvrLongTime"] != null && row["IvrLongTime"].ToString() != "") { model.IvrLongTime = int.Parse(row["IvrLongTime"].ToString()); } if (row["RingLongTime"] != null && row["RingLongTime"].ToString() != "") { model.RingLongTime = int.Parse(row["RingLongTime"].ToString()); } if (row["TalkLongTime"] != null && row["TalkLongTime"].ToString() != "") { model.TalkLongTime = int.Parse(row["TalkLongTime"].ToString()); } if (row["UserId"] != null && row["UserId"].ToString() != "") { model.UserId = int.Parse(row["UserId"].ToString()); } if (row["UserCode"] != null) { model.UserCode = row["UserCode"].ToString(); } if (row["UserName"] != null) { model.UserName = row["UserName"].ToString(); } if (row["ExtNumber"] != null) { model.ExtNumber = row["ExtNumber"].ToString(); } if (row["FilePath"] != null) { model.FilePath = row["FilePath"].ToString(); } if (row["IsExitWorkOrder"] != null && row["IsExitWorkOrder"].ToString() != "") { if ((row["IsExitWorkOrder"].ToString() == "1") || (row["IsExitWorkOrder"].ToString().ToLower() == "true")) { model.IsExitWorkOrder = true; } else { model.IsExitWorkOrder = false; } } if (row["IsDeal"] != null && row["IsDeal"].ToString() != "") { model.IsDeal = int.Parse(row["IsDeal"].ToString()); } if (row["OperateType"] != null && row["OperateType"].ToString() != "") { model.OperateType = int.Parse(row["OperateType"].ToString()); } if (row["OperateObject"] != null) { model.OperateObject = row["OperateObject"].ToString(); } if (row["OperateTime"] != null && row["OperateTime"].ToString() != "") { model.OperateTime = DateTime.Parse(row["OperateTime"].ToString()); } if (row["Remark"] != null) { model.Remark = row["Remark"].ToString(); } if (row["MYD"] != null && row["MYD"].ToString() != "") { model.MYD = int.Parse(row["MYD"].ToString()); } if (row["BusinessType"] != null && row["BusinessType"].ToString() != "") { model.BusinessType = int.Parse(row["BusinessType"].ToString()); } if (row["Location"] != null) { model.Location = row["Location"].ToString(); } if (row["CallRecordsId"] != null && row["CallRecordsId"].ToString() != "") { model.CallRecordsId = int.Parse(row["CallRecordsId"].ToString()); } if (row["WaitStartTime"] != null && row["WaitStartTime"].ToString() != "") { model.WaitStartTime = DateTime.Parse(row["WaitStartTime"].ToString()); } if (row["WaitEndTime"] != null && row["WaitEndTime"].ToString() != "") { model.WaitEndTime = DateTime.Parse(row["WaitEndTime"].ToString()); } if (row["WaitLongTime"] != null && row["WaitLongTime"].ToString() != "") { model.WaitLongTime = int.Parse(row["WaitLongTime"].ToString()); } if (row["NoCallState"] != null && row["NoCallState"].ToString() != "") { model.NoCallState = int.Parse(row["NoCallState"].ToString()); } if (row["WorkTimesDiff"] != null && row["WorkTimesDiff"].ToString() != "") { model.WorkTimesDiff = int.Parse(row["WorkTimesDiff"].ToString()); } if (row["F_QCState"] != null && row["F_QCState"].ToString() != "") { model.F_QCState = int.Parse(row["F_QCState"].ToString()); } if (row["F_QCScore"] != null && row["F_QCScore"].ToString() != "") { model.F_QCScore = decimal.Parse(row["F_QCScore"].ToString()); } if (row["F_QCRemark"] != null) { model.F_QCRemark = row["F_QCRemark"].ToString(); } if (row["F_QCUserId"] != null && row["F_QCUserId"].ToString() != "") { model.F_QCUserId = int.Parse(row["F_QCUserId"].ToString()); } if (row["F_QCUserName"] != null) { model.F_QCUserName = row["F_QCUserName"].ToString(); } if (row["F_QCTime"] != null && row["F_QCTime"].ToString() != "") { model.F_QCTime = DateTime.Parse(row["F_QCTime"].ToString()); } if (row["F_QCIsSelect"] != null && row["F_QCIsSelect"].ToString() != "") { model.F_QCIsSelect = int.Parse(row["F_QCIsSelect"].ToString()); } if (row["F_HJJGId"] != null && row["F_HJJGId"].ToString() != "") { model.F_HJJGId = int.Parse(row["F_HJJGId"].ToString()); } if (row["F_HJJGName"] != null) { model.F_HJJGName = row["F_HJJGName"].ToString(); } if (row["F_QCQuestion"] != null) { model.F_QCQuestion = row["F_QCQuestion"].ToString(); } if (row["F_QCAdvise"] != null) { model.F_QCAdvise = row["F_QCAdvise"].ToString(); } if (row["TaskType"] != null) { model.TaskType = row["TaskType"].ToString(); } if (row["TaskPhoneID"] != null) { model.TaskPhoneID = row["TaskPhoneID"].ToString(); } if (row["TaskID"] != null) { model.TaskID = row["TaskID"].ToString(); } } return model; } /// /// 获得数据列表 /// public DataSet GetList(string strWhere) { StringBuilder strSql = new StringBuilder(); strSql.Append("select * "); strSql.Append(" FROM T_Call_CallRecords "); if (strWhere.Trim() != "") { strSql.Append(" where " + strWhere); } return DbHelperSQL.Query(strSql.ToString()); } /// /// 获得前几行数据 /// public DataSet GetList(int Top, string strWhere, string filedOrder) { StringBuilder strSql = new StringBuilder(); strSql.Append("select "); if (Top > 0) { strSql.Append(" top " + Top.ToString()); } strSql.Append(" * "); strSql.Append(" FROM T_Call_CallRecords "); if (strWhere.Trim() != "") { strSql.Append(" where " + strWhere); } strSql.Append(" order by " + filedOrder); return DbHelperSQL.Query(strSql.ToString()); } /// /// 获取记录总数 /// public int GetRecordCount(string strWhere) { StringBuilder strSql = new StringBuilder(); strSql.Append("select count(1) FROM T_Call_CallRecords "); if (strWhere.Trim() != "") { strSql.Append(" where " + strWhere); } object obj = DbHelperSQL.GetSingle(strSql.ToString()); if (obj == null) { return 0; } else { return Convert.ToInt32(obj); } } /// /// 分页获取数据列表 /// public DataSet GetListByPage(string strWhere, string orderby, int startIndex, int endIndex) { StringBuilder strSql = new StringBuilder(); strSql.Append("SELECT * FROM ( "); strSql.Append(" SELECT ROW_NUMBER() OVER ("); if (!string.IsNullOrEmpty(orderby.Trim())) { strSql.Append("order by T." + orderby); } else { strSql.Append("order by T.CallRecordsId desc"); } strSql.Append(")AS Row, T.* from T_Call_CallRecords T "); if (!string.IsNullOrEmpty(strWhere.Trim())) { strSql.Append(" WHERE " + strWhere); } strSql.Append(" ) TT"); strSql.AppendFormat(" WHERE TT.Row between {0} and {1}", startIndex, endIndex); return DbHelperSQL.Query(strSql.ToString()); } #endregion BasicMethod #region ExtensionMethod #endregion ExtensionMethod #region 更新来电振铃信息 /// /// 更新来电振铃信息 /// public bool UpdateCallInRingTelRecord(Model.T_Call_CallRecords model) { StringBuilder strSql = new StringBuilder(); strSql.Append("update T_Call_CallRecords set "); //strSql.Append("IvrLongTime=datediff(second,IvrStartTime,IvrEndTime),"); //strSql.Append("WaitEndTime=getdate(),"); //strSql.Append("WaitLongTime=datediff(second,WaitStartTime,getdate()),"); //strSql.Append("RingStartTime=getdate(),"); //strSql.Append("UserId=@UserId,"); //strSql.Append("UserCode=@UserCode,"); //strSql.Append("UserName=@UserName,"); //strSql.Append("ExtNumber=@ExtNumber,"); //strSql.Append("NoCallState=3,");//未接状态为振铃 strSql.Append("DealType=@DealType"); strSql.Append(" where CallId=@CallId "); SqlParameter[] parameters = { //new SqlParameter("@UserId", SqlDbType.Int,4), //new SqlParameter("@UserCode", SqlDbType.VarChar,50), //new SqlParameter("@UserName", SqlDbType.NVarChar,20), //new SqlParameter("@ExtNumber", SqlDbType.VarChar,50), new SqlParameter("@CallId", SqlDbType.VarChar,50), new SqlParameter("@DealType", SqlDbType.Int,4)}; //parameters[0].Value = model.UserId; //parameters[1].Value = model.UserCode; //parameters[2].Value = model.UserName; //parameters[3].Value = model.ExtNumber; parameters[0].Value = model.CallId; parameters[1].Value = model.DealType; int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters); if (rows > 0) { return true; } else { return false; } } #endregion #region 更新来电接通信息 /// /// 更新来电接通信息 /// public bool UpdateCallInAnswerTelRecord(Model.T_Call_CallRecords model) { StringBuilder strSql = new StringBuilder(); strSql.Append("update T_Call_CallRecords set "); strSql.Append("CallState=@CallState,"); //strSql.Append("RingEndTime=getdate(),"); //strSql.Append("RingLongTime=datediff(second,RingStartTime,getdate()),"); //strSql.Append("TalkStartTime=getdate(),"); strSql.Append("DealType=@DealType"); strSql.Append(" where CallId=@CallId"); SqlParameter[] parameters = { new SqlParameter("@CallId", SqlDbType.VarChar,50), new SqlParameter("@CallState", SqlDbType.Int,4), new SqlParameter("@DealType", SqlDbType.Int,4)}; parameters[0].Value = model.CallId; parameters[1].Value = model.CallState; parameters[2].Value = model.DealType; int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters); if (rows > 0) { return true; } else { return false; } } #endregion #region 更新来电挂断电话记录信息 /// /// 更新来电挂断电话记录信息 /// public bool UpdateCallInHookTelRecord(string p_CallId) { StringBuilder strSql = new StringBuilder(); strSql.Append("update T_Call_CallRecords SET DealType=(case CallState when 1 then 6 else DealType end)"); strSql.Append(" where CallId=@CallId"); SqlParameter[] parameters = { new SqlParameter("@CallId", SqlDbType.VarChar,50)}; parameters[0].Value = p_CallId; int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters); if (rows > 0) { return true; } else { return false; } } #endregion #region 更新来电录音开始信息 /// /// 更新来电录音开始信息 /// public bool UpdateCallInPathTelRecord(Model.T_Call_CallRecords model) { StringBuilder strSql = new StringBuilder(); strSql.Append("update T_Call_CallRecords set "); strSql.Append("CallState=@CallState,"); //strSql.Append("FilePath=@FilePath,"); strSql.Append("DealType=@DealType"); strSql.Append(" where CallId=@CallId"); SqlParameter[] parameters = { new SqlParameter("@CallId", SqlDbType.VarChar,50), new SqlParameter("@CallState", SqlDbType.Int,4), //new SqlParameter("@FilePath", SqlDbType.VarChar,200), new SqlParameter("@DealType", SqlDbType.Int,4)}; parameters[0].Value = model.CallId; parameters[1].Value = model.CallState; //parameters[2].Value = model.FilePath; parameters[2].Value = model.DealType; int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters); if (rows > 0) { return true; } else { return false; } } #endregion #region 根据来电号码获取电话记录 public Model.T_Call_CallRecords GetModelByTelphone(string CallNumber) { StringBuilder strSql = new StringBuilder(); strSql.Append("select top 1 * from T_Call_CallRecords "); strSql.Append(" where CallNumber=@CallNumber order by BeginTime desc"); SqlParameter[] parameters = { new SqlParameter("@CallNumber", SqlDbType.VarChar,100) }; parameters[0].Value = CallNumber; Model.T_Call_CallRecords model = new Model.T_Call_CallRecords(); DataSet ds = DbHelperSQL.Query(strSql.ToString(), parameters); if (ds.Tables[0].Rows.Count > 0) { return DataRowToModel(ds.Tables[0].Rows[0]); } else { return null; } } #endregion #region 根据CallId获取电话记录 public Model.T_Call_CallRecords GetModelByCallId(string CallId) { StringBuilder strSql = new StringBuilder(); strSql.Append("select top 1 * from T_Call_CallRecords "); strSql.Append(" where CallId=@CallId order by BeginTime desc"); SqlParameter[] parameters = { new SqlParameter("@CallId", SqlDbType.VarChar,50) }; parameters[0].Value = CallId; Model.T_Call_CallRecords model = new Model.T_Call_CallRecords(); DataSet ds = DbHelperSQL.Query(strSql.ToString(), parameters); if (ds.Tables[0].Rows.Count > 0) { return DataRowToModel(ds.Tables[0].Rows[0]); } else { return null; } } public Model.T_Call_CallRecords GetModelByRecordId(string CallId) { StringBuilder strSql = new StringBuilder(); strSql.Append("select top 1 * from T_Call_CallRecords "); strSql.Append(" where CallRecordsId=@CallRecordsId order by BeginTime desc"); SqlParameter[] parameters = { new SqlParameter("@CallRecordsId", SqlDbType.Int) }; parameters[0].Value = Convert.ToInt32(CallId); Model.T_Call_CallRecords model = new Model.T_Call_CallRecords(); DataSet ds = DbHelperSQL.Query(strSql.ToString(), parameters); if (ds.Tables[0].Rows.Count > 0) { return DataRowToModel(ds.Tables[0].Rows[0]); } else { return null; } } #endregion #region 更新来电处理状态信息 /// /// 更新来电处理状态信息 /// public bool UpdateCallInRecordDealType(string callid, int type) { StringBuilder strSql = new StringBuilder(); strSql.Append("update T_Call_CallRecords set "); strSql.Append("DealType=@DealType"); strSql.Append(" where CallId=@CallId "); SqlParameter[] parameters = { new SqlParameter("@CallId", SqlDbType.VarChar,50), new SqlParameter("@DealType", SqlDbType.Int,4)}; parameters[0].Value = callid; parameters[1].Value = type; int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters); if (rows > 0) { return true; } else { return false; } } #endregion #region 导出通话记录 /// /// 导出通话记录 /// /// /// public DataSet GetListExpt(string strWhere) { StringBuilder strSql = new StringBuilder(); strSql.Append(" select "); //20180523 通话记录导出增加客户姓名 strSql.Append(" (select TOP 1 d.F_Legal from T_Cus_CustomerBaseNew d "); strSql.Append(" where d.F_LegalPhone=c.CallNumber and d.F_IsDelete=0) cusname, "); strSql.Append(" callnumber, "); strSql.Append("filepath,"); strSql.Append(" case calltype when 1 then '呼出' else '呼入' end calltypes, "); //2018-05-23 lihai 处理方式0:IVR处理1骚扰电话2自助服务3转值班电话4留言5呼损6人工处理 strSql.Append(" case DealType when 0 then 'IVR处理' when 1 then '骚扰电话' when 2 then '自助服务' when 3 then '转值班电话' when 4 then '留言' when 5 then '呼损' when 6 then '人工处理' else '-' end DealType, "); strSql.Append(" (select d.f_deptName from T_Sys_UserAccount u,[dbo].[T_Sys_Department] d "); strSql.Append(" where u.F_DeptId=d.F_DeptId and u.F_UserCode= c.UserCode) udept, "); strSql.Append(" case callstate when 1 then '已接通' else '未接通' end callstates, "); strSql.Append(" usercode, (select F_UserName from T_Sys_UserAccount where F_UserCode= c.UserCode) username, "); strSql.Append(" begintime, talkstarttime, talkendtime, talklongtime"); strSql.Append(" FROM T_Call_CallRecords c"); if (strWhere.Trim() != "") { strSql.Append(" where " + strWhere); } strSql.Append(" order by CallRecordsId desc"); return DbHelperSQL.Query(strSql.ToString()); } #endregion } }