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- using System;
- using System.Collections.Generic;
- using System.Linq;
- using System.Text;
- using System.Threading.Tasks;
- namespace CallCenterApi.Model
- {
- /// <summary>
- /// 通话记录表
- /// </summary>
- [Serializable]
- public partial class T_Call_CallRecords
- {
- public T_Call_CallRecords()
- { }
- #region Model
- private string _callid;
- private string _callnumber;
- private string _cusid;
- private string _cuscode;
- private int? _calltype = 0;
- private int? _callstate;
- private int? _dealtype;
- private DateTime? _begintime = DateTime.Now;
- private DateTime? _ivrstarttime;
- private DateTime? _ivrendtime;
- private DateTime? _ringstarttime;
- private DateTime? _ringendtime;
- private DateTime? _talkstarttime;
- private DateTime? _talkendtime;
- private DateTime? _endtime = DateTime.Now;
- private int? _longtime;
- private int? _ivrlongtime;
- private int? _ringlongtime;
- private int? _talklongtime;
- private int? _userid;
- private string _usercode;
- private string _username;
- private string _extnumber;
- private string _filepath;
- private bool _isexitworkorder = false;
- private int? _isdeal = 0;
- private int? _operatetype;
- private string _operateobject;
- private DateTime? _operatetime;
- private string _remark;
- private int? _myd;
- private int? _businesstype;
- private string _location;
- private int _callrecordsid;
- private DateTime? _waitstarttime;
- private DateTime? _waitendtime;
- private int? _waitlongtime = 0;
- private int? _nocallstate = 0;
- private int? _worktimesdiff;
- private int? _f_qcstate = 0;
- private decimal? _f_qcscore = 0M;
- private string _f_qcremark;
- private int? _f_qcuserid;
- private string _f_qcusername;
- private DateTime? _f_qctime;
- private int? _f_qcisselect;
- private int? _f_hjjgid;
- private string _f_hjjgname;
- private string _f_qcquestion;
- private string _f_qcadvise;
- private string _tasktype;
- private string _taskphoneid;
- private string _taskid;
- /// <summary>
- /// 呼叫编号
- /// </summary>
- public string CallId
- {
- set { _callid = value; }
- get { return _callid; }
- }
- /// <summary>
- /// 来电号码
- /// </summary>
- public string CallNumber
- {
- set { _callnumber = value; }
- get { return _callnumber; }
- }
- /// <summary>
- /// 客户id
- /// </summary>
- public string CusId
- {
- set { _cusid = value; }
- get { return _cusid; }
- }
- /// <summary>
- /// 客户编号
- /// </summary>
- public string CusCode
- {
- set { _cuscode = value; }
- get { return _cuscode; }
- }
- /// <summary>
- /// 呼叫类型,0呼入1呼出
- /// </summary>
- public int? CallType
- {
- set { _calltype = value; }
- get { return _calltype; }
- }
- /// <summary>
- /// 呼叫状态,0:未接通电话1已接通电话
- /// </summary>
- public int? CallState
- {
- set { _callstate = value; }
- get { return _callstate; }
- }
- /// <summary>
- /// 处理方式0:IVR处理1骚扰电话2自助服务3转值班电话4留言5呼损6人工处理
- /// </summary>
- public int? DealType
- {
- set { _dealtype = value; }
- get { return _dealtype; }
- }
- /// <summary>
- /// 开始时间
- /// </summary>
- public DateTime? BeginTime
- {
- set { _begintime = value; }
- get { return _begintime; }
- }
- /// <summary>
- /// ivr开始时间
- /// </summary>
- public DateTime? IvrStartTime
- {
- set { _ivrstarttime = value; }
- get { return _ivrstarttime; }
- }
- /// <summary>
- /// ivr结束时间
- /// </summary>
- public DateTime? IvrEndTime
- {
- set { _ivrendtime = value; }
- get { return _ivrendtime; }
- }
- /// <summary>
- /// 振铃开始时间
- /// </summary>
- public DateTime? RingStartTime
- {
- set { _ringstarttime = value; }
- get { return _ringstarttime; }
- }
- /// <summary>
- /// 振铃结束时间
- /// </summary>
- public DateTime? RingEndTime
- {
- set { _ringendtime = value; }
- get { return _ringendtime; }
- }
- /// <summary>
- /// 通话开始时间
- /// </summary>
- public DateTime? TalkStartTime
- {
- set { _talkstarttime = value; }
- get { return _talkstarttime; }
- }
- /// <summary>
- /// 通话结束时间
- /// </summary>
- public DateTime? TalkEndTime
- {
- set { _talkendtime = value; }
- get { return _talkendtime; }
- }
- /// <summary>
- /// 结束时间
- /// </summary>
- public DateTime? EndTime
- {
- set { _endtime = value; }
- get { return _endtime; }
- }
- /// <summary>
- /// 总时长(s)
- /// </summary>
- public int? LongTime
- {
- set { _longtime = value; }
- get { return _longtime; }
- }
- /// <summary>
- /// IVR时长(s)
- /// </summary>
- public int? IvrLongTime
- {
- set { _ivrlongtime = value; }
- get { return _ivrlongtime; }
- }
- /// <summary>
- /// 振铃时长(s)
- /// </summary>
- public int? RingLongTime
- {
- set { _ringlongtime = value; }
- get { return _ringlongtime; }
- }
- /// <summary>
- /// 通话时长(s)
- /// </summary>
- public int? TalkLongTime
- {
- set { _talklongtime = value; }
- get { return _talklongtime; }
- }
- /// <summary>
- /// 坐席id
- /// </summary>
- public int? UserId
- {
- set { _userid = value; }
- get { return _userid; }
- }
- /// <summary>
- /// 坐席工号
- /// </summary>
- public string UserCode
- {
- set { _usercode = value; }
- get { return _usercode; }
- }
- /// <summary>
- /// 坐席姓名
- /// </summary>
- public string UserName
- {
- set { _username = value; }
- get { return _username; }
- }
- /// <summary>
- /// 坐席分机号
- /// </summary>
- public string ExtNumber
- {
- set { _extnumber = value; }
- get { return _extnumber; }
- }
- /// <summary>
- /// 用于获取录音的编号
- /// </summary>
- public string FilePath
- {
- set { _filepath = value; }
- get { return _filepath; }
- }
- /// <summary>
- /// 是否录入工单
- /// </summary>
- public bool IsExitWorkOrder
- {
- set { _isexitworkorder = value; }
- get { return _isexitworkorder; }
- }
- /// <summary>
- /// 是否处理0未处理1已处理2注销
- /// </summary>
- public int? IsDeal
- {
- set { _isdeal = value; }
- get { return _isdeal; }
- }
- /// <summary>
- /// 操作类型,0正常1转移2三方通话
- /// </summary>
- public int? OperateType
- {
- set { _operatetype = value; }
- get { return _operatetype; }
- }
- /// <summary>
- /// 操作目标
- /// </summary>
- public string OperateObject
- {
- set { _operateobject = value; }
- get { return _operateobject; }
- }
- /// <summary>
- /// 操作时间
- /// </summary>
- public DateTime? OperateTime
- {
- set { _operatetime = value; }
- get { return _operatetime; }
- }
- /// <summary>
- /// 备注
- /// </summary>
- public string Remark
- {
- set { _remark = value; }
- get { return _remark; }
- }
- /// <summary>
- /// 满意度,1非常满意、2基本满意、3不满意
- /// </summary>
- public int? MYD
- {
- set { _myd = value; }
- get { return _myd; }
- }
- /// <summary>
- /// IVR中选择的业务类型
- /// </summary>
- public int? BusinessType
- {
- set { _businesstype = value; }
- get { return _businesstype; }
- }
- /// <summary>
- ///
- /// </summary>
- public string Location
- {
- set { _location = value; }
- get { return _location; }
- }
- /// <summary>
- /// 来电自增Id
- /// </summary>
- public int CallRecordsId
- {
- set { _callrecordsid = value; }
- get { return _callrecordsid; }
- }
- /// <summary>
- /// 排队开始时间
- /// </summary>
- public DateTime? WaitStartTime
- {
- set { _waitstarttime = value; }
- get { return _waitstarttime; }
- }
- /// <summary>
- /// 排队结束时间
- /// </summary>
- public DateTime? WaitEndTime
- {
- set { _waitendtime = value; }
- get { return _waitendtime; }
- }
- /// <summary>
- /// 排队时长
- /// </summary>
- public int? WaitLongTime
- {
- set { _waitlongtime = value; }
- get { return _waitlongtime; }
- }
- /// <summary>
- /// 未接通状态(0其他、1坐席未登录、2坐席忙、3振铃)
- /// </summary>
- public int? NoCallState
- {
- set { _nocallstate = value; }
- get { return _nocallstate; }
- }
- /// <summary>
- /// 与工作时间间隔秒数
- /// </summary>
- public int? WorkTimesDiff
- {
- set { _worktimesdiff = value; }
- get { return _worktimesdiff; }
- }
- /// <summary>
- /// 质检状态(0未质检、1已质检)
- /// </summary>
- public int? F_QCState
- {
- set { _f_qcstate = value; }
- get { return _f_qcstate; }
- }
- /// <summary>
- /// 质检分值
- /// </summary>
- public decimal? F_QCScore
- {
- set { _f_qcscore = value; }
- get { return _f_qcscore; }
- }
- /// <summary>
- /// 质检备注
- /// </summary>
- public string F_QCRemark
- {
- set { _f_qcremark = value; }
- get { return _f_qcremark; }
- }
- /// <summary>
- /// 质检人Id
- /// </summary>
- public int? F_QCUserId
- {
- set { _f_qcuserid = value; }
- get { return _f_qcuserid; }
- }
- /// <summary>
- /// 质检人名称
- /// </summary>
- public string F_QCUserName
- {
- set { _f_qcusername = value; }
- get { return _f_qcusername; }
- }
- /// <summary>
- /// 质检时间
- /// </summary>
- public DateTime? F_QCTime
- {
- set { _f_qctime = value; }
- get { return _f_qctime; }
- }
- /// <summary>
- /// 是否推荐
- /// </summary>
- public int? F_QCIsSelect
- {
- set { _f_qcisselect = value; }
- get { return _f_qcisselect; }
- }
- /// <summary>
- ///
- /// </summary>
- public int? F_HJJGId
- {
- set { _f_hjjgid = value; }
- get { return _f_hjjgid; }
- }
- /// <summary>
- ///
- /// </summary>
- public string F_HJJGName
- {
- set { _f_hjjgname = value; }
- get { return _f_hjjgname; }
- }
- /// <summary>
- /// 质检客服-存在的问题
- /// </summary>
- public string F_QCQuestion
- {
- set { _f_qcquestion = value; }
- get { return _f_qcquestion; }
- }
- /// <summary>
- /// 质检客服-修改意见
- /// </summary>
- public string F_QCAdvise
- {
- set { _f_qcadvise = value; }
- get { return _f_qcadvise; }
- }
- /// <summary>
- /// 拨号类型:0:拨号外呼;1:95005回访外呼;2:电销回访外呼
- /// </summary>
- public string TaskType
- {
- set { _tasktype = value; }
- get { return _tasktype; }
- }
- /// <summary>
- /// 回访的电话ID
- /// </summary>
- public string TaskPhoneID
- {
- set { _taskphoneid = value; }
- get { return _taskphoneid; }
- }
- /// <summary>
- /// 回访记录编号:GUID编号唯一
- /// </summary>
- public string TaskID
- {
- set { _taskid = value; }
- get { return _taskid; }
- }
- #endregion Model
- }
- }
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