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sql_20190809_p_getzbdh.sql 2.0KB

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  1. USE [CallCenter_XinXiangXLX]
  2. GO
  3. /****** Object: StoredProcedure [dbo].[P_GetZBDH] Script Date: 08/09/2019 13:51:23 ******/
  4. SET ANSI_NULLS ON
  5. GO
  6. SET QUOTED_IDENTIFIER ON
  7. GO
  8. ALTER PROCEDURE [dbo].[P_GetZBDH]
  9. (
  10. @callee NVARCHAR(50) -- 被叫号码
  11. )
  12. AS
  13. BEGIN
  14. SET NOCOUNT ON;
  15. declare @zbdh varchar(50)
  16. declare @zbid int
  17. declare @groupcode nvarchar(50) --坐席组编号
  18. if @Callee='9100'
  19. begin
  20. set @groupcode='XLXKFZ'--心连心客服组
  21. end
  22. else if @Callee='9101'
  23. begin
  24. set @groupcode='NXKFZ'--农心客服组-手拉手
  25. end
  26. else if @Callee='9102'
  27. begin
  28. set @groupcode='NXKFZ' --农心客服组-沃利沃
  29. end
  30. else if @Callee='9300'
  31. begin
  32. set @groupcode='XJKFZ' --新疆心连心客服组
  33. end
  34. else if @Callee='9200'
  35. begin
  36. set @groupcode='JJKFZ'--九江心连心客服组
  37. end
  38. else
  39. begin
  40. set @groupcode='XLXKFZ'--默认心连心
  41. end
  42. select Top 1 @zbdh=F_ZBDH,@zbid=F_ZBID from T_Call_ZBDH where F_GroupName=@groupcode order by F_CallinTime,F_ZBID
  43. update T_Call_ZBDH set F_CallinTime=GETDATE() where F_ZBID=@zbid
  44. select @zbdh
  45. END