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T_Wo_WorkOrder.cs 22KB

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  1. using System;
  2. using System.ComponentModel;
  3. namespace CallCenterApi.Model
  4. {
  5. /// <summary>
  6. /// 工单管理表
  7. /// </summary>
  8. [Serializable]
  9. public partial class T_Wo_WorkOrder
  10. {
  11. public T_Wo_WorkOrder()
  12. { }
  13. #region Model
  14. private int _f_id;
  15. private string _f_workordercode;
  16. private string _f_callid;
  17. private string _f_source;
  18. private string _f_type;
  19. private string _f_incidentprovince;
  20. private string _f_incidentcity;
  21. private string _f_incidentcountry;
  22. private string _f_incidenttownship;
  23. private string _f_incidentdetailed;
  24. private string _f_salesbase;
  25. private string _f_description;
  26. private string _f_files;
  27. private string _f_dealtype;
  28. private int? _f_customerid;
  29. private string _f_materialid;
  30. private string _f_questiontype;
  31. private string _f_batchnumber;
  32. private string _f_ts_formula;
  33. private string _f_ts_category;
  34. private string _f_ts_quantity;
  35. private string _f_ts_level;
  36. private string _f_zx_proname;
  37. private string _f_zx_quantity;
  38. private string _f_zx_area;
  39. private string _f_zx_branch;
  40. private DateTime? _f_cj_time;
  41. private string _f_cj_level;
  42. private string _f_cj_unit;
  43. private string _f_cj_testunit;
  44. private string _f_cj_tonnage;
  45. private string _f_cj_bagno;
  46. private string _f_cj_outlay;
  47. private int? _f_state;
  48. private string _f_sc_productbase;
  49. private string _f_sc_preliminaryopinion;
  50. private string _f_sc_qualitymonth;
  51. private string _f_sc_cj_spotresult;
  52. private string _f_sc_cj_selfresult;
  53. private string _f_sc_cj_approvalno;
  54. private string _f_sc_cj_returnaccount;
  55. private string _f_zl_qualityeventlevel;
  56. private string _f_zl_claimamount;
  57. private string _f_zl_responsibleunit;
  58. private string _f_zl_approvalopinions;
  59. private string _f_zl_approvaldisagree;
  60. private string _f_zl_compensationmethod;
  61. private string _f_zl_compensationmoney;
  62. private string _f_zl_cresponsibleunits;
  63. private string _f_zl_fquantity;
  64. private string _f_zl_improvementrequirements;
  65. private string _f_zl_capprovalno;
  66. private string _f_zl_cj_isrecord;
  67. private int? _f_isaudit;
  68. private int? _f_auditstate;
  69. private string _f_auditby;
  70. private DateTime? _f_auditon;
  71. private string _f_auditcont;
  72. private int? _f_isover;
  73. private string _f_dealby;
  74. private DateTime? _f_dealtime;
  75. private string _f_dealcontent;
  76. private string _f_dealresult;
  77. private string _f_dealreasons;
  78. private int? _f_isvisit;
  79. private DateTime? _f_visiton;
  80. private string _f_visitby;
  81. private string _f_visitresult;
  82. private string _f_visitreason;
  83. private string _f_createby;
  84. private DateTime? _f_createon;
  85. private int? _f_updatecount;
  86. private string _f_updateby;
  87. private DateTime? _f_updateon;
  88. private int? _f_isdelete;
  89. private string _f_deleteby;
  90. private DateTime? _f_deleteon;
  91. private string _f_cusphone;
  92. private string _f_cusname;
  93. private string _f_companyname;
  94. /// <summary>
  95. /// 工单ID
  96. /// </summary>
  97. public int F_ID
  98. {
  99. set { _f_id = value; }
  100. get { return _f_id; }
  101. }
  102. /// <summary>
  103. /// 工单编号
  104. /// </summary>
  105. public string F_WorkOrderCode
  106. {
  107. set { _f_workordercode = value; }
  108. get { return _f_workordercode; }
  109. }
  110. /// <summary>
  111. /// 客户姓名
  112. /// </summary>
  113. public string F_CusName
  114. {
  115. set { _f_cusname = value; }
  116. get { return _f_cusname; }
  117. }
  118. /// <summary>
  119. /// 客户电话
  120. /// </summary>
  121. public string F_CusPhone
  122. {
  123. set { _f_cusphone = value; }
  124. get { return _f_cusphone; }
  125. }
  126. /// <summary>
  127. /// 公司名称
  128. /// </summary>
  129. public string F_CompanyName
  130. {
  131. set { _f_companyname = value; }
  132. get { return _f_companyname; }
  133. }
  134. /// <summary>
  135. /// 通话记录ID
  136. /// </summary>
  137. public string F_CallID
  138. {
  139. set { _f_callid = value; }
  140. get { return _f_callid; }
  141. }
  142. /// <summary>
  143. /// 工单来源:电话、微信业务员、微信客户、官网
  144. /// </summary>
  145. public string F_Source
  146. {
  147. set { _f_source = value; }
  148. get { return _f_source; }
  149. }
  150. /// <summary>
  151. /// 工单类型:咨询及需求、投诉、抽检、其他
  152. /// </summary>
  153. public string F_Type
  154. {
  155. set { _f_type = value; }
  156. get { return _f_type; }
  157. }
  158. /// <summary>
  159. /// 事发地-省
  160. /// </summary>
  161. public string F_IncidentProvince
  162. {
  163. set { _f_incidentprovince = value; }
  164. get { return _f_incidentprovince; }
  165. }
  166. /// <summary>
  167. /// 事发地-市
  168. /// </summary>
  169. public string F_IncidentCity
  170. {
  171. set { _f_incidentcity = value; }
  172. get { return _f_incidentcity; }
  173. }
  174. /// <summary>
  175. /// 事发地-县
  176. /// </summary>
  177. public string F_IncidentCountry
  178. {
  179. set { _f_incidentcountry = value; }
  180. get { return _f_incidentcountry; }
  181. }
  182. /// <summary>
  183. /// 事发地-乡
  184. /// </summary>
  185. public string F_IncidentTownship
  186. {
  187. set { _f_incidenttownship = value; }
  188. get { return _f_incidenttownship; }
  189. }
  190. /// <summary>
  191. /// 事发地-详细
  192. /// </summary>
  193. public string F_IncidentDetailed
  194. {
  195. set { _f_incidentdetailed = value; }
  196. get { return _f_incidentdetailed; }
  197. }
  198. /// <summary>
  199. /// 销售基地:新乡、新疆、九江、东北、其他
  200. /// </summary>
  201. public string F_SalesBase
  202. {
  203. set { _f_salesbase = value; }
  204. get { return _f_salesbase; }
  205. }
  206. /// <summary>
  207. /// 问题描述
  208. /// </summary>
  209. public string F_Description
  210. {
  211. set { _f_description = value; }
  212. get { return _f_description; }
  213. }
  214. /// <summary>
  215. /// 附件上传ids
  216. /// </summary>
  217. public string F_Files
  218. {
  219. set { _f_files = value; }
  220. get { return _f_files; }
  221. }
  222. /// <summary>
  223. /// 处理方式:当即办理、电话转接、网络转办
  224. /// </summary>
  225. public string F_DealType
  226. {
  227. set { _f_dealtype = value; }
  228. get { return _f_dealtype; }
  229. }
  230. /// <summary>
  231. /// 客户id
  232. /// </summary>
  233. public int? F_CustomerID
  234. {
  235. set { _f_customerid = value; }
  236. get { return _f_customerid; }
  237. }
  238. /// <summary>
  239. /// 物料id
  240. /// </summary>
  241. public string F_MaterialID
  242. {
  243. set { _f_materialid = value; }
  244. get { return _f_materialid; }
  245. }
  246. /// <summary>
  247. /// 问题类别
  248. /// </summary>
  249. public string F_QuestionType
  250. {
  251. set { _f_questiontype = value; }
  252. get { return _f_questiontype; }
  253. }
  254. /// <summary>
  255. /// 生产批次号
  256. /// </summary>
  257. public string F_BatchNumber
  258. {
  259. set { _f_batchnumber = value; }
  260. get { return _f_batchnumber; }
  261. }
  262. /// <summary>
  263. /// 投诉-配方
  264. /// </summary>
  265. public string F_TS_Formula
  266. {
  267. set { _f_ts_formula = value; }
  268. get { return _f_ts_formula; }
  269. }
  270. /// <summary>
  271. /// 投诉-产品种类:化肥、化工、其他
  272. /// </summary>
  273. public string F_TS_Category
  274. {
  275. set { _f_ts_category = value; }
  276. get { return _f_ts_category; }
  277. }
  278. /// <summary>
  279. /// 投诉-问题数量(吨)
  280. /// </summary>
  281. public string F_TS_Quantity
  282. {
  283. set { _f_ts_quantity = value; }
  284. get { return _f_ts_quantity; }
  285. }
  286. /// <summary>
  287. /// 投诉-重要级别:轻微、一般、较大、重大
  288. /// </summary>
  289. public string F_TS_Level
  290. {
  291. set { _f_ts_level = value; }
  292. get { return _f_ts_level; }
  293. }
  294. /// <summary>
  295. /// 咨询-产品名称:三聚氰胺、甲醇、液氨、二甲醚、糠醇、其他
  296. /// </summary>
  297. public string F_ZX_ProName
  298. {
  299. set { _f_zx_proname = value; }
  300. get { return _f_zx_proname; }
  301. }
  302. /// <summary>
  303. /// 咨询-问题数量
  304. /// </summary>
  305. public string F_ZX_Quantity
  306. {
  307. set { _f_zx_quantity = value; }
  308. get { return _f_zx_quantity; }
  309. }
  310. /// <summary>
  311. /// 咨询-大区
  312. /// </summary>
  313. public string F_ZX_Area
  314. {
  315. set { _f_zx_area = value; }
  316. get { return _f_zx_area; }
  317. }
  318. /// <summary>
  319. /// 咨询-分公司
  320. /// </summary>
  321. public string F_ZX_Branch
  322. {
  323. set { _f_zx_branch = value; }
  324. get { return _f_zx_branch; }
  325. }
  326. /// <summary>
  327. /// 抽检-抽检时间
  328. /// </summary>
  329. public DateTime? F_CJ_Time
  330. {
  331. set { _f_cj_time = value; }
  332. get { return _f_cj_time; }
  333. }
  334. /// <summary>
  335. /// 抽检-抽检级别:乡镇级、县级、市级、省级及以上、个人送检
  336. /// </summary>
  337. public string F_CJ_Level
  338. {
  339. set { _f_cj_level = value; }
  340. get { return _f_cj_level; }
  341. }
  342. /// <summary>
  343. /// 抽检-抽检单位:市场监督、农业部、土肥站、工商、联合执法、其他
  344. /// </summary>
  345. public string F_CJ_Unit
  346. {
  347. set { _f_cj_unit = value; }
  348. get { return _f_cj_unit; }
  349. }
  350. /// <summary>
  351. /// 抽检-化验单位
  352. /// </summary>
  353. public string F_CJ_TestUnit
  354. {
  355. set { _f_cj_testunit = value; }
  356. get { return _f_cj_testunit; }
  357. }
  358. /// <summary>
  359. /// 抽检-抽检吨数
  360. /// </summary>
  361. public string F_CJ_Tonnage
  362. {
  363. set { _f_cj_tonnage = value; }
  364. get { return _f_cj_tonnage; }
  365. }
  366. /// <summary>
  367. /// 抽检-抽检袋数
  368. /// </summary>
  369. public string F_CJ_BagNo
  370. {
  371. set { _f_cj_bagno = value; }
  372. get { return _f_cj_bagno; }
  373. }
  374. /// <summary>
  375. /// 抽检-公关费用金额:单位元
  376. /// </summary>
  377. public string F_CJ_Outlay
  378. {
  379. set { _f_cj_outlay = value; }
  380. get { return _f_cj_outlay; }
  381. }
  382. /// <summary>
  383. /// 工单状态
  384. /// </summary>
  385. public int? F_State
  386. {
  387. set { _f_state = value; }
  388. get { return _f_state; }
  389. }
  390. /// <summary>
  391. /// 市场管理科-生产基地(新乡、新疆、九江、东北、贴牌、无法确定)
  392. /// </summary>
  393. public string F_SC_ProductBase
  394. {
  395. set { _f_sc_productbase = value; }
  396. get { return _f_sc_productbase; }
  397. }
  398. /// <summary>
  399. /// 市场管理科-初审意见:退货、换货、补偿、自行处理
  400. /// </summary>
  401. public string F_SC_PreliminaryOpinion
  402. {
  403. set { _f_sc_preliminaryopinion = value; }
  404. get { return _f_sc_preliminaryopinion; }
  405. }
  406. /// <summary>
  407. /// 市场管理科-超出质保期限(算法:工单创建日期-生产日期,生产日期根据生产批次号获取,单位:月)
  408. /// </summary>
  409. public string F_SC_QualityMonth
  410. {
  411. set { _f_sc_qualitymonth = value; }
  412. get { return _f_sc_qualitymonth; }
  413. }
  414. /// <summary>
  415. /// 市场管理科-抽检-抽检结果(视同合格、合格、不合格、复检后合格、未送检)
  416. /// </summary>
  417. public string F_SC_CJ_SpotResult
  418. {
  419. set { _f_sc_cj_spotresult = value; }
  420. get { return _f_sc_cj_spotresult; }
  421. }
  422. /// <summary>
  423. /// 市场管理科-抽检-自检结果
  424. /// </summary>
  425. public string F_SC_CJ_SelfResult
  426. {
  427. set { _f_sc_cj_selfresult = value; }
  428. get { return _f_sc_cj_selfresult; }
  429. }
  430. /// <summary>
  431. /// 市场管理科-抽检-对应审批工作流单号
  432. /// </summary>
  433. public string F_SC_CJ_ApprovalNo
  434. {
  435. set { _f_sc_cj_approvalno = value; }
  436. get { return _f_sc_cj_approvalno; }
  437. }
  438. /// <summary>
  439. /// 市场管理科-抽检-确认返账金额(元)
  440. /// </summary>
  441. public string F_SC_CJ_ReturnAccount
  442. {
  443. set { _f_sc_cj_returnaccount = value; }
  444. get { return _f_sc_cj_returnaccount; }
  445. }
  446. /// <summary>
  447. /// 质量管理科-质量事件等级(未遂、一般、较大、重大)
  448. /// </summary>
  449. public string F_ZL_QualityEventLevel
  450. {
  451. set { _f_zl_qualityeventlevel = value; }
  452. get { return _f_zl_qualityeventlevel; }
  453. }
  454. /// <summary>
  455. /// 质量管理科-索赔金额(单位元,对应责任单位)
  456. /// </summary>
  457. public string F_ZL_ClaimAmount
  458. {
  459. set { _f_zl_claimamount = value; }
  460. get { return _f_zl_claimamount; }
  461. }
  462. /// <summary>
  463. /// 质量管理科-责任单位(需列出,可选多个)
  464. /// </summary>
  465. public string F_ZL_ResponsibleUnit
  466. {
  467. set { _f_zl_responsibleunit = value; }
  468. get { return _f_zl_responsibleunit; }
  469. }
  470. /// <summary>
  471. /// 质量管理科-审批意见(同意、不同意,若选择不同意,增加输入框输入补充内容)
  472. /// </summary>
  473. public string F_ZL_ApprovalOpinions
  474. {
  475. set { _f_zl_approvalopinions = value; }
  476. get { return _f_zl_approvalopinions; }
  477. }
  478. /// <summary>
  479. /// 质量管理科-审批不同意意见
  480. /// </summary>
  481. public string F_ZL_ApprovalDisagree
  482. {
  483. set { _f_zl_approvaldisagree = value; }
  484. get { return _f_zl_approvaldisagree; }
  485. }
  486. /// <summary>
  487. /// 质量管理科-补偿方式(实物、钱款【单位元】,若选择钱款,增加输入框输入补充内容)
  488. /// </summary>
  489. public string F_ZL_CompensationMethod
  490. {
  491. set { _f_zl_compensationmethod = value; }
  492. get { return _f_zl_compensationmethod; }
  493. }
  494. /// <summary>
  495. /// 质量管理科-补偿钱款
  496. /// </summary>
  497. public string F_ZL_CompensationMoney
  498. {
  499. set { _f_zl_compensationmoney = value; }
  500. get { return _f_zl_compensationmoney; }
  501. }
  502. /// <summary>
  503. /// 质量管理科-对应责任单位(生产、研发、农化、物流、质量管理科,销售内勤)
  504. /// </summary>
  505. public string F_ZL_CResponsibleUnits
  506. {
  507. set { _f_zl_cresponsibleunits = value; }
  508. get { return _f_zl_cresponsibleunits; }
  509. }
  510. /// <summary>
  511. /// 质量管理科-确认实收数量(吨)
  512. /// </summary>
  513. public string F_ZL_Fquantity
  514. {
  515. set { _f_zl_fquantity = value; }
  516. get { return _f_zl_fquantity; }
  517. }
  518. /// <summary>
  519. /// 质量管理科-改进要求
  520. /// </summary>
  521. public string F_ZL_ImprovementRequirements
  522. {
  523. set { _f_zl_improvementrequirements = value; }
  524. get { return _f_zl_improvementrequirements; }
  525. }
  526. /// <summary>
  527. /// 质量管理科-对应审批工作流单号
  528. /// </summary>
  529. public string F_ZL_CApprovalNo
  530. {
  531. set { _f_zl_capprovalno = value; }
  532. get { return _f_zl_capprovalno; }
  533. }
  534. /// <summary>
  535. /// 质量管理科-抽检-未备案、已备案
  536. /// </summary>
  537. public string F_ZL_CJ_IsRecord
  538. {
  539. set { _f_zl_cj_isrecord = value; }
  540. get { return _f_zl_cj_isrecord; }
  541. }
  542. /// <summary>
  543. /// 是否审核
  544. /// </summary>
  545. public int? F_IsAudit
  546. {
  547. set { _f_isaudit = value; }
  548. get { return _f_isaudit; }
  549. }
  550. /// <summary>
  551. /// 审核状态
  552. /// </summary>
  553. public int? F_AuditState
  554. {
  555. set { _f_auditstate = value; }
  556. get { return _f_auditstate; }
  557. }
  558. /// <summary>
  559. /// 审核人
  560. /// </summary>
  561. public string F_AuditBy
  562. {
  563. set { _f_auditby = value; }
  564. get { return _f_auditby; }
  565. }
  566. /// <summary>
  567. /// 审核时间
  568. /// </summary>
  569. public DateTime? F_AuditOn
  570. {
  571. set { _f_auditon = value; }
  572. get { return _f_auditon; }
  573. }
  574. /// <summary>
  575. /// 审核内容
  576. /// </summary>
  577. public string F_AuditCont
  578. {
  579. set { _f_auditcont = value; }
  580. get { return _f_auditcont; }
  581. }
  582. /// <summary>
  583. /// 是否超时
  584. /// </summary>
  585. public int? F_IsOver
  586. {
  587. set { _f_isover = value; }
  588. get { return _f_isover; }
  589. }
  590. /// <summary>
  591. /// 处理人
  592. /// </summary>
  593. public string F_DealBy
  594. {
  595. set { _f_dealby = value; }
  596. get { return _f_dealby; }
  597. }
  598. /// <summary>
  599. /// 处理时间
  600. /// </summary>
  601. public DateTime? F_DealTime
  602. {
  603. set { _f_dealtime = value; }
  604. get { return _f_dealtime; }
  605. }
  606. /// <summary>
  607. /// 处理内容
  608. /// </summary>
  609. public string F_DealContent
  610. {
  611. set { _f_dealcontent = value; }
  612. get { return _f_dealcontent; }
  613. }
  614. /// <summary>
  615. /// 处理结果:已处理,未处理
  616. /// </summary>
  617. public string F_DealResult
  618. {
  619. set { _f_dealresult = value; }
  620. get { return _f_dealresult; }
  621. }
  622. /// <summary>
  623. /// 未处理原因:资金、技术、人员、其他(若选其他,则手输)
  624. /// </summary>
  625. public string F_DealReasons
  626. {
  627. set { _f_dealreasons = value; }
  628. get { return _f_dealreasons; }
  629. }
  630. /// <summary>
  631. /// 是否建议回访(是,否)此项若选是,则流转到客服-待回访工单,若选否,则流转至客服待完结工单
  632. /// </summary>
  633. public int? F_IsVisit
  634. {
  635. set { _f_isvisit = value; }
  636. get { return _f_isvisit; }
  637. }
  638. /// <summary>
  639. /// 回访时间
  640. /// </summary>
  641. public DateTime? F_VisitOn
  642. {
  643. set { _f_visiton = value; }
  644. get { return _f_visiton; }
  645. }
  646. /// <summary>
  647. /// 回访人
  648. /// </summary>
  649. public string F_VisitBy
  650. {
  651. set { _f_visitby = value; }
  652. get { return _f_visitby; }
  653. }
  654. /// <summary>
  655. /// 回访结果:非常满意、满意、一般、不满意
  656. /// </summary>
  657. public string F_VisitResult
  658. {
  659. set { _f_visitresult = value; }
  660. get { return _f_visitresult; }
  661. }
  662. /// <summary>
  663. /// 回访不满意原因
  664. /// </summary>
  665. public string F_VisitReason
  666. {
  667. set { _f_visitreason = value; }
  668. get { return _f_visitreason; }
  669. }
  670. /// <summary>
  671. /// 添加人工号
  672. /// </summary>
  673. public string F_CreateBy
  674. {
  675. set { _f_createby = value; }
  676. get { return _f_createby; }
  677. }
  678. /// <summary>
  679. /// 添加时间
  680. /// </summary>
  681. public DateTime? F_CreateOn
  682. {
  683. set { _f_createon = value; }
  684. get { return _f_createon; }
  685. }
  686. /// <summary>
  687. /// 修改次数
  688. /// </summary>
  689. public int? F_UpdateCount
  690. {
  691. set { _f_updatecount = value; }
  692. get { return _f_updatecount; }
  693. }
  694. /// <summary>
  695. /// 修改人工号
  696. /// </summary>
  697. public string F_UpdateBy
  698. {
  699. set { _f_updateby = value; }
  700. get { return _f_updateby; }
  701. }
  702. /// <summary>
  703. /// 修改时间
  704. /// </summary>
  705. public DateTime? F_UpdateOn
  706. {
  707. set { _f_updateon = value; }
  708. get { return _f_updateon; }
  709. }
  710. /// <summary>
  711. /// 是否删除:0否,1是
  712. /// </summary>
  713. public int? F_IsDelete
  714. {
  715. set { _f_isdelete = value; }
  716. get { return _f_isdelete; }
  717. }
  718. /// <summary>
  719. /// 删除人工号
  720. /// </summary>
  721. public string F_DeleteBy
  722. {
  723. set { _f_deleteby = value; }
  724. get { return _f_deleteby; }
  725. }
  726. /// <summary>
  727. /// 删除时间
  728. /// </summary>
  729. public DateTime? F_DeleteOn
  730. {
  731. set { _f_deleteon = value; }
  732. get { return _f_deleteon; }
  733. }
  734. #endregion Model
  735. }
  736. /// <summary>
  737. /// 工单类型枚举
  738. /// </summary>
  739. public enum EnumWOType
  740. {
  741. [Description("投诉")]
  742. Complaint,
  743. [Description("抽检")]
  744. SpotCheck,
  745. [Description("咨询及需求")]
  746. ConsultingNeeds,
  747. [Description("其他")]
  748. Other
  749. }
  750. }