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@@ -1,175 +1,162 @@
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var ws, n = 0,
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- timer,hidTel,hidCallID,hidActionID;
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-var lockReconnect = false; //避免重复连接
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-var obj = {};
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-var directType;
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-var sendType;
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-var mesCont;
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-var eorrorConnect;
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-var cls = 0;
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-var lasttime = new Date().getTime();
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-var errorState;
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-var reconnecTion;
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-var recon;
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-var loginOr;
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+ timer, hidTel, hidCallID, hidActionID;
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+var lockReconnect = false,obj = {},directType,sendType,mesCont,cls = 0,
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+ lasttime = new Date().getTime(),errorState,reconnecTion,recon,loginOr; //避免重复连接
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//创建scoket连接
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function createWebSocket() {
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try {
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$("#top-search li i").removeClass("active");
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-
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+
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Connect();
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} catch(e) {
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//打印日志
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+ directType = "lianjie";
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+ sendType = "异常错误"; //JSON.stringify(data)
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+ mesCont = e.message;
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+ debuggerLog();
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reconnect();
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}
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}
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//连接
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function Connect() {
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- ws = new WebSocket("ws://" + huayi.config.socket_ip + ":" + huayi.config.socket_port);
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- ws.onopen = function() {
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- console.log(new Date() + " " + "建立连接");
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- //心跳检测重置
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- heartCheck.reset().start();
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- cls = 0;
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- $(".Login").addClass("active");
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- if (errorState) {
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- //自动签入
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- lasttime = new Date().getTime();
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- obj.Type = "Login";
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- obj.AgentType = "0";
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- Send();
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- clearInterval(timer);
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- //loginOr=false;
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- errorState=false;
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- }else{
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- //签入
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- Send();
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-
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- }
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- };
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- //接收到消息的回调方法
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- ws.onmessage = function(evt) {
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- //如果获取到消息,心跳检测重置
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- //拿到任何消息都说明当前连接是正常的
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- heartCheck.reset().start();
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- var myDate = new Date();
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- console.log(myDate + " receive " + evt.data);
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- var data = JSON.parse(evt.data)[0];
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- if(data) {
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- var rlt = data.Result;
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- if(rlt == true) {
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- var type = data.Type;
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- if (eorrorConnect) {
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+ ws = new WebSocket("ws://" + huayi.config.socket_ip + ":" + huayi.config.socket_port);
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+ ws.onopen = function() {
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+ console.log(new Date() + " " + "建立连接");
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+ //心跳检测重置
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+ heartCheck.reset().start();
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+ cls = 0;
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+ $(".Login").addClass("active");
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+ };
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+ //接收到消息的回调方法
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+ ws.onmessage = function(evt) {
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+ //如果获取到消息,心跳检测重置
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+ //拿到任何消息都说明当前连接是正常的
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+ heartCheck.reset().start();
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+ var myDate = new Date();
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+ console.log(myDate + " receive " + evt.data);
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+ var data = JSON.parse(evt.data)[0];
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+ //打印日志
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+ directType = "recive";
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+ sendType = data.Type; //JSON.stringify(data)
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+ mesCont = JSON.stringify(data);
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+ debuggerLog()
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+ if(data) {
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+ var rlt = data.Result;
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+ if(rlt == true) {
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+ var type = data.Type;
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+ switch(type.toLowerCase()) {
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+ //case "heart": HeartBack(); break;//心跳
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+ case "login":
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LoginBack();
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- obj.Type = "Login";
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- Send();
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- eorrorConnect=false;
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- }
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- switch(type.toLowerCase()) {
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- //case "heart": HeartBack(); break;//心跳
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- case "login":
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- LoginBack();
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- break; //签入
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- case "logout":
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- LogoutBack();
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- break; //签出
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- case "dropcall":
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- DropCallBack();
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- break; //挂断
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- case "makecall":
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- MakeCallBack();
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- break; //外呼
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- case "setstate":
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- SetState(data);
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- break; //置忙置闲
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- //case "saybusy": SayBusyBack(data); break;
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- //case "sayfree": SayFreeBack(data); break;
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- case "meeting":
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- MeetingBack();
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- break; //多方通话
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- case "transfer":
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- TransferBack();
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- break; //转移
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- case "hold":
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- HoldBack();
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- break; //保持
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- case "retrieve":
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- RetrieveBack();
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- break; //接回
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- case "incoming":
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- IncomingBack(data);
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- break; //来电
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- case "subscribe":
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- SubScribeBack();
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- break; //监测
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- case "subscribecancel":
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- SubScribeCancelBack();
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- break; //停止监测
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- case "agentstate":
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- AgentStateBack(data);
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- break; //坐席状态
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- case "linestate":
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- LineStateBack(data);
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- break; //线路状态
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- case "motorsetstate":
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- SayFreeBack();
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- break; //班长置闲
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- case "linestateagent":
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- LineStateAgentBack(data);
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- break; //线路状态通知
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- case "callid":
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- CallIDBack(data);
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- break; //获取callid
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- case "recordpath":
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- RecordPathBack(data);
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- break; //录音返回
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+ break; //签入
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+ case "logout":
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+ LogoutBack();
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+ break; //签出
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+ case "dropcall":
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+ DropCallBack();
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+ break; //挂断
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+ case "makecall":
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+ MakeCallBack();
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+ break; //外呼
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+ case "setstate":
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+ SetState(data);
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+ break; //置忙置闲
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+ //case "saybusy": SayBusyBack(data); break;
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+ //case "sayfree": SayFreeBack(data); break;
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+ case "meeting":
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+ MeetingBack();
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+ break; //多方通话
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+ case "transfer":
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+ TransferBack();
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+ break; //转移
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+ case "hold":
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+ HoldBack();
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+ break; //保持
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+ case "retrieve":
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+ RetrieveBack();
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+ break; //接回
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+ case "incoming":
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+ IncomingBack(data);
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+ break; //来电
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+ case "subscribe":
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+ SubScribeBack();
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+ break; //监测
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+ case "subscribecancel":
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+ SubScribeCancelBack();
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+ break; //停止监测
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+ case "agentstate":
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+ AgentStateBack(data);
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+ break; //坐席状态
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+ case "linestate":
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+ LineStateBack(data);
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+ break; //线路状态
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+ case "motorsetstate":
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+ SayFreeBack();
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+ break; //班长置闲
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+ case "linestateagent":
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+ LineStateAgentBack(data);
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+ break; //线路状态通知
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+ case "callid":
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+ CallIDBack(data);
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+ break; //获取callid
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+ case "recordpath":
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+ RecordPathBack(data);
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+ break; //录音返回
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+ }
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+ } else {
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+ if(rlt == false) {
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+ if(data.Type == "AcdConnectNotify") {
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+ //LogoutBack();
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+ $(".hwzt").text('连接异常!');
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+ setTimeout(function() {
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+ // 签入
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+ obj.Type = "login";
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+ Send();
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+ }, 5000);
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}
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+ $(".hwzt").text('操作失败!');
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} else {
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- if(rlt == false) {
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- if (data.Type=="AcdConnectNotify") {
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- //LogoutBack();
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- $(".hwzt").text('连接异常!');
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- setTimeout(function () {
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-// 签入
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- obj.Type = "login";
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- Send();
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- }, 5000);
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- }
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- $(".hwzt").text('操作失败!');
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- } else {
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- $(".hwzt").text(rlt);
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- //layer.confirm(rlt, {
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- // btn: ['确定']
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- //});
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- }
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+ $(".hwzt").text(rlt);
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+ //layer.confirm(rlt, {
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+ // btn: ['确定']
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+ //});
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}
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}
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- };
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149
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- //连接关闭的回调方法
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- ws.onclose = function(evt) {
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- if(cls == 0) {
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- cls = 1;
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- //console.log("连接关闭!");
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- //layer.confirm('连接关闭!', {
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- // btn: ['确定']
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- //});
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- $(".hwzt").text('连接关闭!');
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- $("#top-search li i").removeClass("active");
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- reconnect();
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- }
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- };
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162
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- //连接发生错误的回调方法
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- ws.onerror = function(evt) {
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164
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- //产生异常
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- $(".hwzt").text('连接出现异常!');
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166
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- console.log(ws);
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- if(ws == null || ws.readyState != ws.OPEN) {
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168
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- console.log(new Date() + "开始重连");
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- reconnect();
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- }
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+ }
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+ };
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+ //连接关闭的回调方法
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+ ws.onclose = function(evt) {
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+ var data = JSON.parse(evt.data)[0];
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+ //打印日志
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+ directType = "recive";
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+ sendType = "close"; //JSON.stringify(data)
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+ mesCont = JSON.stringify(data);
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+ debuggerLog();
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+ if(cls == 0) {
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+ cls = 1;
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+ $(".hwzt").text('连接关闭!');
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+ $("#top-search li i").removeClass("active");
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+ reconnect();
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+ }
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+ };
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+ //连接发生错误的回调方法
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+ ws.onerror = function(evt) {
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+ var data = JSON.parse(evt.data)[0];
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+ //打印日志
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+ directType = "recive";
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+ sendType = "连接错误 "; //JSON.stringify(data)
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+ mesCont = JSON.stringify(data);
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+ debuggerLog();
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+ //产生异常
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+ $(".hwzt").text('连接出现异常!');
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+ console.log(ws);
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+ if(ws == null || ws.readyState != ws.OPEN) {
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+ console.log(new Date() + "开始重连");
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+ reconnect();
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+ }
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158
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- };
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+ };
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160
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}
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174
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161
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175
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162
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//重连
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|
@@ -178,23 +165,41 @@ function reconnect() {
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178
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165
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lockReconnect = true;
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179
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166
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//没连接上会一直重连,设置延迟避免请求过多
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180
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167
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setTimeout(function() {
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168
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+ //打印日志
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169
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+ directType = "send";
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+ }, function(result) {
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+ result = $.parseJSON(result);
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+ if(result.state.toLowerCase() == "warning") {
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+ //layer.msg("创建工单成功");
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+ }
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+ if(errorNum > 2) {
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+ } else {
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+ setTimeout(function() {
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lineState();
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- }, 2000);
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+ }, 5000);
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-}, 1000*10);
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+ if(!navigator.onLine) {
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+ directType = "send";
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+ sendType = "断网 "; //JSON.stringify(data)
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+ debuggerLog();
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+ }
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+}, 1000 * 30);
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+
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+function lineState() {
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+ if(reconnecTion) {
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+ reconnecTion = false;
|
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+ } else {
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+ directType = "send";
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+ sendType = "异常 "; //JSON.stringify(data)
|
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+ mesCont = "服务器连接超时";
|
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+ debuggerLog();
|
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+ errorState = true;
|
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|
errorFun();
|
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|
|
- var numEorr=0;
|
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|
+ var numEorr = 0;
|
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|
numEorr++;
|
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|
- if (numEorr>2) {
|
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|
+ if(numEorr > 2) {
|
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|
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|
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|
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|
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|
LogoutBack();
|
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|
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|
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|
|
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|
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|
}
|
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|
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|
}
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|
|
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|
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|
+
|
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|
+function noLine() {
|
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|
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|
$.ajax({
|
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|
248
|
type: "get",
|
|
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|
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|
url: huayi.config.callcenter_url + 'UserAccount/GetNowUser',
|
|
|
@@ -243,18 +260,28 @@ function noLine(){
|
|
243
|
260
|
//发送
|
|
244
|
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|
function Send() {
|
|
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|
262
|
if(ws.readyState != ws.OPEN) {
|
|
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|
|
- errorState=true;
|
|
|
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|
+ errorState = true;
|
|
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|
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|
LogoutBack();
|
|
248
|
265
|
errorFun();
|
|
|
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|
+ directType = "send";
|
|
|
267
|
+ sendType = ws.readyState; //JSON.stringify(data)
|
|
|
268
|
+ mesCont = "异常了";
|
|
|
269
|
+ debuggerLog();
|
|
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|
270
|
$(".hwzt").text('连接异常!');
|
|
250
|
271
|
reconnect();
|
|
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|
272
|
}
|
|
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|
273
|
if(ws.readyState == ws.OPEN) {
|
|
253
|
274
|
console.log(new Date() + " send " + JSON.stringify(obj));
|
|
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|
|
- if (obj.Type) {
|
|
255
|
|
-
|
|
256
|
|
- }else{
|
|
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|
|
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|
|
|
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|
+ if(obj.Type) {
|
|
|
276
|
+ directType = "send";
|
|
|
277
|
+ sendType = obj.Type;
|
|
|
278
|
+ mesCont = JSON.stringify(obj);
|
|
|
279
|
+ debuggerLog()
|
|
|
280
|
+ } else {
|
|
|
281
|
+ directType = "send";
|
|
|
282
|
+ sendType = "建立连接";
|
|
|
283
|
+ mesCont = JSON.stringify(obj);
|
|
|
284
|
+ debuggerLog()
|
|
258
|
285
|
}
|
|
259
|
286
|
ws.send(JSON.stringify(obj));
|
|
260
|
287
|
}
|
|
|
@@ -262,7 +289,7 @@ function Send() {
|
|
262
|
289
|
|
|
263
|
290
|
//心跳检测
|
|
264
|
291
|
var heartCheck = {
|
|
265
|
|
- timeout:15000, //25秒
|
|
|
292
|
+ timeout: 15000, //25秒
|
|
266
|
293
|
timeoutObj: null,
|
|
267
|
294
|
serverTimeoutObj: null,
|
|
268
|
295
|
reset: function() {
|
|
|
@@ -285,8 +312,12 @@ var heartCheck = {
|
|
285
|
312
|
$(".zxzt").removeClass("bl").addClass("br");
|
|
286
|
313
|
$(".fwzt").removeClass("bl").addClass("br");
|
|
287
|
314
|
$(".hwzt").text('');
|
|
288
|
|
-
|
|
289
|
|
-
|
|
|
315
|
+ //打印日志
|
|
|
316
|
+ directType = "heart";
|
|
|
317
|
+ sendType = "心跳"; //JSON.stringify(data)
|
|
|
318
|
+ mesCont = "未收到";
|
|
|
319
|
+ debuggerLog();
|
|
|
320
|
+
|
|
290
|
321
|
}, self.timeout)
|
|
291
|
322
|
}, this.timeout)
|
|
292
|
323
|
}
|
|
|
@@ -294,7 +325,7 @@ var heartCheck = {
|
|
294
|
325
|
|
|
295
|
326
|
//签入
|
|
296
|
327
|
function LoginBack() {
|
|
297
|
|
- loginOr=true;
|
|
|
328
|
+ loginOr = true;
|
|
298
|
329
|
$("#top-search li i").removeClass("active");
|
|
299
|
330
|
$(".Logout").addClass("active");
|
|
300
|
331
|
$(".SayBusy").addClass("active");
|
|
|
@@ -306,7 +337,7 @@ function LoginBack() {
|
|
306
|
337
|
}
|
|
307
|
338
|
//签出
|
|
308
|
339
|
function LogoutBack() {
|
|
309
|
|
- loginOr=false;
|
|
|
340
|
+ loginOr = false;
|
|
310
|
341
|
$("#top-search li i").removeClass("active");
|
|
311
|
342
|
$(".Login").addClass("active");
|
|
312
|
343
|
$(".zxzt").removeClass("bl").addClass("br");
|
|
|
@@ -315,27 +346,26 @@ function LogoutBack() {
|
|
315
|
346
|
}
|
|
316
|
347
|
//来电
|
|
317
|
348
|
function IncomingBack(data) {
|
|
318
|
|
- debugger
|
|
319
|
|
- if(data.CallID!=0){
|
|
320
|
|
- var p = '<a href="javascript:;" class="active J_menuTab" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID=' + data.CallID + '&TrunkNumber=' + data.TrunkNumber +'">来电弹屏' + data.Number + ' <i class="fa fa-times-circle"></i></a>';
|
|
|
349
|
+ if(data.CallID != 0) {
|
|
|
350
|
+ var p = '<a href="javascript:;" class="active J_menuTab" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID=' + data.CallID + '&TrunkNumber=' + data.TrunkNumber + '">来电弹屏' + data.Number + ' <i class="fa fa-times-circle"></i></a>';
|
|
|
351
|
+ $(".J_menuTab").removeClass("active");
|
|
|
352
|
+ var nif = '<iframe class="J_iframe J_iframeNew" name="iframe' + data.CallID + '" width="100%" height="100%" src="./callScreen/callScreen.html?Number=' + data.Number + '&CallID=' + data.CallID + '&ActionID=' + data.ActionID + '&TrunkNumber=' + data.TrunkNumber + '" frameborder="0" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID=' + data.CallID + '&TrunkNumber=' + data.TrunkNumber + '" seamless></iframe>';
|
|
|
353
|
+ $(".J_mainContent").find("iframe.J_iframe").hide().parents(".J_mainContent").append(nif);
|
|
|
354
|
+ $(".J_menuTabs .page-tabs-content").append(p);
|
|
|
355
|
+ hidTel = data.Number;
|
|
|
356
|
+ hidCallID = data.CallID;
|
|
|
357
|
+ hidActionID = data.ActionID;
|
|
|
358
|
+ } else {
|
|
|
359
|
+ var timestamp = Date.parse(new Date());
|
|
|
360
|
+ var p = '<a href="javascript:;" class="active J_menuTab" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID=' + timestamp + '&TrunkNumber=' + data.TrunkNumber + '">来电弹屏' + data.Number + ' <i class="fa fa-times-circle"></i></a>';
|
|
321
|
361
|
$(".J_menuTab").removeClass("active");
|
|
322
|
|
- var nif = '<iframe class="J_iframe J_iframeNew" name="iframe'+ data.CallID +'" width="100%" height="100%" src="./callScreen/callScreen.html?Number=' + data.Number + '&CallID=' + data.CallID + '&ActionID=' + data.ActionID + '&TrunkNumber=' + data.TrunkNumber + '" frameborder="0" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID=' + data.CallID + '&TrunkNumber=' + data.TrunkNumber +'" seamless></iframe>';
|
|
|
362
|
+ var nif = '<iframe class="J_iframe J_iframeNew" name="iframe' + timestamp + '" width="100%" height="100%" src="./callScreen/callScreen.html?Number=' + data.Number + '&CallID=' + timestamp + '&TrunkNumber=' + data.TrunkNumber + '" frameborder="0" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID=' + timestamp + '&TrunkNumber=' + data.TrunkNumber + '" seamless></iframe>';
|
|
323
|
363
|
$(".J_mainContent").find("iframe.J_iframe").hide().parents(".J_mainContent").append(nif);
|
|
324
|
364
|
$(".J_menuTabs .page-tabs-content").append(p);
|
|
325
|
|
- hidTel=data.Number;
|
|
326
|
|
- hidCallID=data.CallID;
|
|
327
|
|
- hidActionID=data.ActionID;
|
|
328
|
|
- }else{
|
|
329
|
|
- var timestamp = Date.parse(new Date());
|
|
330
|
|
- var p = '<a href="javascript:;" class="active J_menuTab" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID='+timestamp+ '&TrunkNumber=' + data.TrunkNumber +'">来电弹屏' + data.Number + ' <i class="fa fa-times-circle"></i></a>';
|
|
331
|
|
- $(".J_menuTab").removeClass("active");
|
|
332
|
|
- var nif = '<iframe class="J_iframe J_iframeNew" name="iframe'+timestamp+'" width="100%" height="100%" src="./callScreen/callScreen.html?Number=' + data.Number + '&CallID='+timestamp+ '&TrunkNumber=' + data.TrunkNumber +'" frameborder="0" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID='+timestamp+ '&TrunkNumber=' + data.TrunkNumber +'" seamless></iframe>';
|
|
333
|
|
- $(".J_mainContent").find("iframe.J_iframe").hide().parents(".J_mainContent").append(nif);
|
|
334
|
|
- $(".J_menuTabs .page-tabs-content").append(p);
|
|
335
|
|
- hidTel=data.Number;
|
|
336
|
|
- hidCallID=timestamp;
|
|
|
365
|
+ hidTel = data.Number;
|
|
|
366
|
+ hidCallID = timestamp;
|
|
337
|
367
|
}
|
|
338
|
|
-
|
|
|
368
|
+
|
|
339
|
369
|
}
|
|
340
|
370
|
|
|
341
|
371
|
//***************************************************
|
|
|
@@ -350,50 +380,49 @@ function DropCallBack() {
|
|
350
|
380
|
$(".SayBusy").addClass("active");
|
|
351
|
381
|
$(".MakeCall").addClass("active");
|
|
352
|
382
|
var obj = $("iframe:visible")
|
|
353
|
|
-// if (obj.attr("data-id") == './callScreen/callScreen.html?tel=' + hidTel + '&CallID=' + hidCallID + '') {
|
|
354
|
|
-// window.frames[obj.attr("name")].$(".td-call").hide();
|
|
355
|
|
-// window.frames['iframe'+ hidCallID +''].$(".td-call").hide();
|
|
356
|
|
-// }
|
|
|
383
|
+ // if (obj.attr("data-id") == './callScreen/callScreen.html?tel=' + hidTel + '&CallID=' + hidCallID + '') {
|
|
|
384
|
+ // window.frames[obj.attr("name")].$(".td-call").hide();
|
|
|
385
|
+ // window.frames['iframe'+ hidCallID +''].$(".td-call").hide();
|
|
|
386
|
+ // }
|
|
357
|
387
|
|
|
358
|
|
- if(window.frames['iframe'+ hidCallID +'']){
|
|
359
|
|
- window.frames['iframe'+ hidCallID +''].$(".td-call").hide();
|
|
|
388
|
+ if(window.frames['iframe' + hidCallID + '']) {
|
|
|
389
|
+ window.frames['iframe' + hidCallID + ''].$(".td-call").hide();
|
|
360
|
390
|
}
|
|
361
|
391
|
|
|
362
|
|
-
|
|
363
|
392
|
}
|
|
364
|
393
|
//线路状态通知
|
|
365
|
394
|
function LineStateAgentBack(data) {
|
|
366
|
|
- var objiframe = $("iframe:visible")
|
|
|
395
|
+ var objiframe = $("iframe:visible")
|
|
367
|
396
|
//0分机不可用,1空闲,2摘机等待拨号,3正在拨号,4呼出振铃,5来电振铃,6通话中,7播放忙音中,8移除IP分机,9通话保持中
|
|
368
|
397
|
if(data.State == '0') {
|
|
369
|
398
|
$(".hwzt").text('分机不可用'); //左下角状态显示
|
|
370
|
399
|
//$(".fwzt").removeClass("br").removeClass("bl");
|
|
371
|
|
- $(".fwzt").removeClass("bl").addClass("br");//20180509 by fanlongfei 增加话机状态灯
|
|
372
|
|
- $(".zxzt").removeClass("bl").addClass("br");//20180509 by fanlongfei 增加坐席状态灯
|
|
|
400
|
+ $(".fwzt").removeClass("bl").addClass("br"); //20180509 by fanlongfei 增加话机状态灯
|
|
|
401
|
+ $(".zxzt").removeClass("bl").addClass("br"); //20180509 by fanlongfei 增加坐席状态灯
|
|
373
|
402
|
}
|
|
374
|
403
|
if(data.State == '1') {
|
|
375
|
404
|
$(".hwzt").text('空闲'); //左下角状态显示
|
|
376
|
405
|
$(".fwzt").removeClass("br").addClass("bl");
|
|
377
|
|
- $(".zxzt").removeClass("br").addClass("bl");//20180509 by fanlongfei 增加坐席状态灯
|
|
378
|
|
- if(window.frames['iframe'+ hidCallID +'']){
|
|
379
|
|
- window.frames['iframe'+ hidCallID +''].clearInter();
|
|
|
406
|
+ $(".zxzt").removeClass("br").addClass("bl"); //20180509 by fanlongfei 增加坐席状态灯
|
|
|
407
|
+ if(window.frames['iframe' + hidCallID + '']) {
|
|
|
408
|
+ window.frames['iframe' + hidCallID + ''].clearInter();
|
|
|
409
|
+ }
|
|
|
410
|
+ if(hidTel && hidCallID) {
|
|
|
411
|
+ $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateGJ', {
|
|
|
412
|
+ callid: hidCallID,
|
|
|
413
|
+ "token": $.cookie("token")
|
|
|
414
|
+ }, function(result) {
|
|
|
415
|
+ result = JSON.parse(result);
|
|
|
416
|
+ if(result.state.toLowerCase() == "success") {}
|
|
|
417
|
+ })
|
|
380
|
418
|
}
|
|
381
|
|
- if (hidTel && hidCallID) {
|
|
382
|
|
- $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateGJ', {
|
|
383
|
|
- callid: hidCallID,
|
|
384
|
|
- "token": $.cookie("token")
|
|
385
|
|
- }, function (result) {
|
|
386
|
|
- result = JSON.parse(result);
|
|
387
|
|
- if (result.state.toLowerCase() == "success") { }
|
|
388
|
|
- })
|
|
389
|
|
- }
|
|
390
|
419
|
$("#top-search li i").removeClass("active");
|
|
391
|
420
|
$(".Logout").addClass("active");
|
|
392
|
421
|
$(".SayBusy").addClass("active");
|
|
393
|
422
|
$(".MakeCall").addClass("active");
|
|
394
|
423
|
|
|
395
|
|
- if(window.frames['iframe'+ hidCallID +'']){
|
|
396
|
|
- window.frames['iframe'+ hidCallID +''].$(".td-call").hide();
|
|
|
424
|
+ if(window.frames['iframe' + hidCallID + '']) {
|
|
|
425
|
+ window.frames['iframe' + hidCallID + ''].$(".td-call").hide();
|
|
397
|
426
|
}
|
|
398
|
427
|
}
|
|
399
|
428
|
if(data.State == '2') {
|
|
|
@@ -408,22 +437,22 @@ function LineStateAgentBack(data) {
|
|
408
|
437
|
if(data.State == '5') {
|
|
409
|
438
|
$(".hwzt").text('来电振铃'); //左下角状态显示
|
|
410
|
439
|
//$(".fwzt").removeClass("bl").addClass("br");
|
|
411
|
|
- $(".fwzt").removeClass("br").addClass("bl");//20180509 by fanlongfei 增加话机状态灯
|
|
412
|
|
- $(".zxzt").removeClass("bl").addClass("br");//20180509 by fanlongfei 增加坐席状态灯
|
|
413
|
|
- if (hidTel && hidCallID) {
|
|
414
|
|
- $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateZL', {
|
|
415
|
|
- callid: hidCallID,
|
|
416
|
|
- "token": $.cookie("token")
|
|
417
|
|
- }, function (result) {
|
|
418
|
|
- result = JSON.parse(result);
|
|
419
|
|
- if (result.state.toLowerCase() == "success") { }
|
|
420
|
|
- })
|
|
421
|
|
- }
|
|
|
440
|
+ $(".fwzt").removeClass("br").addClass("bl"); //20180509 by fanlongfei 增加话机状态灯
|
|
|
441
|
+ $(".zxzt").removeClass("bl").addClass("br"); //20180509 by fanlongfei 增加坐席状态灯
|
|
|
442
|
+ if(hidTel && hidCallID) {
|
|
|
443
|
+ $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateZL', {
|
|
|
444
|
+ callid: hidCallID,
|
|
|
445
|
+ "token": $.cookie("token")
|
|
|
446
|
+ }, function(result) {
|
|
|
447
|
+ result = JSON.parse(result);
|
|
|
448
|
+ if(result.state.toLowerCase() == "success") {}
|
|
|
449
|
+ })
|
|
|
450
|
+ }
|
|
422
|
451
|
}
|
|
423
|
452
|
if(data.State == '6') {
|
|
424
|
453
|
$(".hwzt").text('通话中'); //左下角状态显示
|
|
425
|
454
|
$(".fwzt").removeClass("bl").addClass("br");
|
|
426
|
|
- $(".zxzt").removeClass("bl").addClass("br");//20180509 by fanlongfei 增加坐席状态灯
|
|
|
455
|
+ $(".zxzt").removeClass("bl").addClass("br"); //20180509 by fanlongfei 增加坐席状态灯
|
|
427
|
456
|
if(hidTel && hidCallID) {
|
|
428
|
457
|
$.post(huayi.config.callcenter_url + 'CallInScreen/UpdateZJ', {
|
|
429
|
458
|
callid: hidCallID,
|
|
|
@@ -438,11 +467,11 @@ function LineStateAgentBack(data) {
|
|
438
|
467
|
$(".Hold").addClass("active");
|
|
439
|
468
|
$(".Transfer").addClass("active");
|
|
440
|
469
|
$(".Meeting").addClass("active");
|
|
441
|
|
- var aaa=data.CallDirection;
|
|
442
|
|
- if(data.CallDirection=="in"){
|
|
443
|
|
-// if (objiframe.attr("data-id") == './callScreen/callScreen.html?tel=' + hidTel + '&CallID=' + hidCallID + '') {
|
|
444
|
|
- setTimeout(window.frames['iframe'+ hidCallID +''].calling(),500);/*2018-05-19 zhangshuangnan 修改 ps: 因软电话设置为 自动应答 通话时间不计时问题*/
|
|
445
|
|
-// }
|
|
|
470
|
+ var aaa = data.CallDirection;
|
|
|
471
|
+ if(data.CallDirection == "in") {
|
|
|
472
|
+ // if (objiframe.attr("data-id") == './callScreen/callScreen.html?tel=' + hidTel + '&CallID=' + hidCallID + '') {
|
|
|
473
|
+ setTimeout(window.frames['iframe' + hidCallID + ''].calling(), 500); /*2018-05-19 zhangshuangnan 修改 ps: 因软电话设置为 自动应答 通话时间不计时问题*/
|
|
|
474
|
+ // }
|
|
446
|
475
|
}
|
|
447
|
476
|
}
|
|
448
|
477
|
if(data.State == '7') {
|
|
|
@@ -463,8 +492,8 @@ function toDub(i) {
|
|
463
|
492
|
function MakeCallBack() {
|
|
464
|
493
|
$("#top-search li i").removeClass("active");
|
|
465
|
494
|
$(".DropCall").addClass("active");
|
|
466
|
|
-// alert('1');
|
|
467
|
|
-// window.frames[obj.attr("name")].calling();
|
|
|
495
|
+ // alert('1');
|
|
|
496
|
+ // window.frames[obj.attr("name")].calling();
|
|
468
|
497
|
}
|
|
469
|
498
|
|
|
470
|
499
|
//置忙置闲
|
|
|
@@ -493,7 +522,7 @@ function SayFreeBack() {
|
|
493
|
522
|
$(".SayBusy").addClass("active");
|
|
494
|
523
|
$(".SayFree").removeClass("active");
|
|
495
|
524
|
$(".zxzt").removeClass("br").addClass("bl"); // 2018/05/09 by fanlongfei 增加坐席状态指示
|
|
496
|
|
- $(".hwzt").text('空闲');// 2018/05/09 by fanlongfei 增加坐席状态指示
|
|
|
525
|
+ $(".hwzt").text('空闲'); // 2018/05/09 by fanlongfei 增加坐席状态指示
|
|
497
|
526
|
}
|
|
498
|
527
|
//多方通话
|
|
499
|
528
|
function MeetingBack() {
|
|
|
@@ -518,43 +547,42 @@ function RetrieveBack() {
|
|
518
|
547
|
}
|
|
519
|
548
|
//监测
|
|
520
|
549
|
function SubScribeBack() {
|
|
521
|
|
- $('#content-main .J_iframeNew').each(function(i,n){
|
|
522
|
|
- if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
|
|
|
550
|
+ $('#content-main .J_iframeNew').each(function(i, n) {
|
|
|
551
|
+ if($(this).attr('data-id') == "./TelCall/SeatMonitor.html") {
|
|
523
|
552
|
window.frames[$(this).attr("name")].Start();
|
|
524
|
553
|
}
|
|
525
|
|
- })/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
|
|
526
|
|
-
|
|
527
|
|
-
|
|
|
554
|
+ }) /*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
|
|
|
555
|
+
|
|
528
|
556
|
}
|
|
529
|
557
|
//取消监测
|
|
530
|
558
|
function SubScribeCancelBack() {
|
|
531
|
|
-// var obj = $("iframe:visible")
|
|
532
|
|
-// if(obj.attr("data-id") == "./TelCall/SeatMonitor.html") {
|
|
533
|
|
-// window.frames[obj.attr("name")].();
|
|
534
|
|
-// }
|
|
535
|
|
- $('#content-main .J_iframeNew').each(function(i,n){
|
|
536
|
|
- if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
|
|
|
559
|
+ // var obj = $("iframe:visible")
|
|
|
560
|
+ // if(obj.attr("data-id") == "./TelCall/SeatMonitor.html") {
|
|
|
561
|
+ // window.frames[obj.attr("name")].();
|
|
|
562
|
+ // }
|
|
|
563
|
+ $('#content-main .J_iframeNew').each(function(i, n) {
|
|
|
564
|
+ if($(this).attr('data-id') == "./TelCall/SeatMonitor.html") {
|
|
537
|
565
|
window.frames[$(this).attr("name")].Stop();
|
|
538
|
566
|
}
|
|
539
|
|
- })/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
|
|
540
|
|
-
|
|
|
567
|
+ }) /*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
|
|
|
568
|
+
|
|
541
|
569
|
}
|
|
542
|
570
|
//班长监测返回状态
|
|
543
|
571
|
//坐席状态
|
|
544
|
572
|
function AgentStateBack(data) {
|
|
545
|
|
- $('#content-main .J_iframeNew').each(function(i,n){
|
|
546
|
|
- if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
|
|
|
573
|
+ $('#content-main .J_iframeNew').each(function(i, n) {
|
|
|
574
|
+ if($(this).attr('data-id') == "./TelCall/SeatMonitor.html") {
|
|
547
|
575
|
window.frames[$(this).attr("name")].UpdateAgentState(data.AgentID, data.State);
|
|
548
|
576
|
}
|
|
549
|
|
- })/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
|
|
|
577
|
+ }) /*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
|
|
550
|
578
|
}
|
|
551
|
579
|
//线路状态
|
|
552
|
580
|
function LineStateBack(data) {
|
|
553
|
|
- $('#content-main .J_iframeNew').each(function(i,n){
|
|
554
|
|
- if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
|
|
|
581
|
+ $('#content-main .J_iframeNew').each(function(i, n) {
|
|
|
582
|
+ if($(this).attr('data-id') == "./TelCall/SeatMonitor.html") {
|
|
555
|
583
|
window.frames[$(this).attr("name")].UpdateLineState(data.AgentID, data.State);
|
|
556
|
584
|
}
|
|
557
|
|
- })/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
|
|
|
585
|
+ }) /*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
|
|
558
|
586
|
}
|
|
559
|
587
|
//录音返回
|
|
560
|
588
|
function RecordPathBack(data) {
|
|
|
@@ -566,7 +594,7 @@ function RecordPathBack(data) {
|
|
566
|
594
|
// }
|
|
567
|
595
|
// })
|
|
568
|
596
|
//}
|
|
569
|
|
-
|
|
|
597
|
+
|
|
570
|
598
|
if(hidTel) {
|
|
571
|
599
|
$.post(huayi.config.callcenter_url + 'CallInScreen/UpdateLY', {
|
|
572
|
600
|
callid: data.CallID,
|