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对接回访管理 待回访 待完结 综合 已完结接口

jinquanwu лет назад: 6
Родитель
Сommit
e92a951985

+ 65 - 57
CallCenterWeb.UI/commonTpl/LookMessage.html

@@ -21,89 +21,65 @@
21 21
 				<div class="clearfix Phone_Text clearfix">
22 22
 					<ul class="clearfix form-inline">
23 23
 						<li>
24
-							<label for="visit_name">姓名:</label>
25
-							<span id="visit_name"></span>
24
+							<label for="visit_name">工单编号:</label>
25
+							<span id="F_WorkOrderCode"></span>
26 26
 						</li>
27 27
 						<li>
28
-							<label for="visit_tel">电话号码:</label>
29
-							<a class="CallOut" id="CallOut"><span id="visit_tel"></span><img src="../img/Phones.png" alt="phone" /></a>
30
-						</li>
31
-						<li>
32
-							<label for="visit_rengin">区域名称:</label>
33
-							<span id="visit_regin"></span>
34
-						</li>
35
-						<li>
36
-							<label for="visit_pro">项目名称:</label>
37
-							<span id="visit_pro"></span>
38
-						</li>
39
-						<li>
40
-							<label for="visit_floor">期号名称:</label>
41
-							<span id="visit_floor"></span>
42
-						</li>
43
-						<li>
44
-							<label for="visit_buildingnum">楼号:</label>
45
-							<span id="visit_buildingnum"></span>
28
+							<label for="visit_otype">工单类型:</label>
29
+							<span id="F_Type"></span>
46 30
 						</li>
47 31
 						<li>
48
-							<label for="visit_unitnum">单元号:</label>
49
-							<span id="visit_unitnum"></span>
32
+							<label for="visit_state">工单状态:</label>
33
+							<span id="F_State"></span>
50 34
 						</li>
51 35
 						<li>
52
-							<label for="visit_room">房间号:</label>
53
-							<span id="visit_room"></span>
36
+							<label for="visit_source">工单来源:</label>
37
+							<span id="F_Source"></span>
54 38
 						</li>
39
+						<!-- <li>
40
+							<label for="visit_tel">电话号码:</label>
41
+							<a class="CallOut" id="CallOut"><span id="visit_tel"></span><img src="../img/Phones.png" alt="phone" /></a>
42
+						</li> -->
55 43
 						<li>
56
-							<label for="visit_iseffective">工单有效性:</label>
57
-							<span id="visit_iseffective"></span>
44
+							<label for="visit_rengin">客户姓名:</label>
45
+							<span id="F_CusName"></span>
58 46
 						</li>
59 47
 						<li>
60
-							<label for="visit_otype">工单类型:</label>
61
-							<span id="visit_otype"></span>
48
+							<label for="visit_pro">客户电话:</label>
49
+							<span id="F_CusPhone"></span>
62 50
 						</li>
63 51
 						<li>
64
-							<label for="visit_state">工单状态:</label>
65
-							<span id="visit_state"></span>
52
+							<label for="visit_floor">分公司名称:</label>
53
+							<span id="F_BranchName"></span>
66 54
 						</li>
67 55
 						<li>
68
-							<label for="visit_source">工单来源:</label>
69
-							<span id="visit_source"></span>
56
+							<label for="visit_buildingnum">业务员:</label>
57
+							<span id="F_Salesman"></span>
70 58
 						</li>
59
+						
71 60
 						<li>
72
-							<label for="visit_ownerrelations">房主关系:</label>
73
-							<span id="visit_ownerrelations"></span>
61
+							<label for="visit_iseffective">业务员电话:</label>
62
+							<span id="F_SalesPhone"></span>
74 63
 						</li>
64
+						
75 65
 						<li>
76
-							<label for="visit_customerresponse">客户反应:</label>
77
-							<span id="visit_customerresponse"></span>
78
-						</li>
79
-						<li class="visit_complain">
80
-							<label for="visit_fkdep">投诉类型:</label>
81
-							<span id="visit_fkdep"></span>
82
-						</li>
83
-						<li class="visit_complain">
84
-							<label for="visit_isquality">是否过质保:</label>
85
-							<span id="visit_isquality"></span>
66
+							<label for="visit_ownerrelations">型号:</label>
67
+							<span id="F_Model"></span>
86 68
 						</li>
69
+						
87 70
 						<li class="visit_complain">
88
-							<label for="visit_responseUser">接收人:</label>
89
-							<span id="visit_responseUser"></span>
71
+							<label for="visit_responseUser">处理人:</label>
72
+							<span id="F_DealBy"></span>
90 73
 						</li>
91 74
 						<li>
92 75
 							<label for="visit_code">创建人:</label>
93 76
 							<span id="visit_code"></span>
94 77
 						</li>
95 78
 						
96
-						<li class="visit_detail">
97
-							<label for="visit_detail">反馈内容:</label>
98
-							<span id="visit_detail"></span>
99
-						</li>
79
+						
100 80
 						<li class="visit_detail">
101 81
 							<label for="visit_clcontent">处理内容:</label>
102
-							<span id="visit_clcontent"></span>
103
-						</li>
104
-						<li class="visit_detail visit_notes">
105
-							<label for="visit_note">无效原因:</label>
106
-							<span id="visit_note"></span>
82
+							<span id="F_DealContent"></span>
107 83
 						</li>
108 84
 					</ul>
109 85
 				</div>
@@ -125,11 +101,35 @@
125 101
 				<div>
126 102
 					<ul style="padding-left: 0;" class="title_ul">
127 103
 						<li>
128
-							<label for="">问卷名称</label><span class="Title">满意度调查</span>
104
+							<label for="">处理结果</label>
105
+							<!-- <span class="Title">满意度调查</span> -->
129 106
 						</li>
130 107
 					</ul>
131 108
 					<ul class="Qus_box" id="questionBody">
132
-
109
+                         <li>
110
+							<!-- <div class="Back">
111
+								 <h3 class="size-4 QuesTitle">处理结果</h3>
112
+							 </div> -->
113
+							 <div id="cli">
114
+								 <input type="radio" name="man" value="非常满意" checked="checked" class="ddex">非常满意
115
+								 <input type="radio" name="man" value="满意" class="ddex">满意
116
+								 <input type="radio" name="man" value="一般" class="ddex">一般
117
+								 <input type="radio" name="man" value="不满意" class="buman">不满意
118
+							 </div>
119
+							 <div id="qta" style="display: none;">
120
+								 <input type="radio" name="fwu" value="处理慢" checked="checked">处理慢
121
+								 <input type="radio" name="fwu" value="服务差">服务差
122
+								 <input type="radio" name="fwu" value="其他" class="qitaq">其他
123
+							 </div>
124
+							 <div id="shur" style="display: none;">
125
+								 其他请输入<input type="text" style="width:600px;" placeholder="其他请输入" id="chusur"> 
126
+							 </div>
127
+							 <div id="shur">
128
+								 <label>是否完结</label>
129
+						           <input type="radio" name="wan" value="0" checked="checked">未完结
130
+								   <input type="radio" name="wan" value="1">完结
131
+							 </div>
132
+						 </li>
133 133
 					</ul>
134 134
 				</div>
135 135
 			</div>
@@ -144,6 +144,14 @@
144 144
 		</div>
145 145
 		<script src="../js/guid.js"></script>
146 146
 		<script src="../visit/js/LookMessage.js"></script>
147
+		<script>
148
+			$(".buman").click(function(){
149
+				$("#qta").show();
150
+			})	
151
+		    $('.qitaq').click(function(){
152
+				$("#shur").show();
153
+			})
154
+		</script>
147 155
 	</body>
148 156
 
149 157
 </html>

+ 37 - 53
CallCenterWeb.UI/commonTpl/LookMessages.html

@@ -1,4 +1,4 @@
1
-<!DOCTYPE html>
1
+<!DOCTYPE html>
2 2
 <html>
3 3
 
4 4
 	<head>
@@ -21,89 +21,73 @@
21 21
 				<div class="clearfix Phone_Text clearfix">
22 22
 					<ul class="clearfix form-inline">
23 23
 						<li>
24
-							<label for="visit_name">姓名:</label>
25
-							<span id="visit_name"></span>
24
+							<label for="visit_name">工单编号:</label>
25
+							<span id="F_WorkOrderCode"></span>
26 26
 						</li>
27 27
 						<li>
28
-							<label for="visit_tel">电话号码:</label>
29
-							<span id="visit_tel"></span>
30
-						</li>
31
-						<li>
32
-							<label for="visit_rengin">区域名称:</label>
33
-							<span id="visit_regin"></span>
34
-						</li>
35
-						<li>
36
-							<label for="visit_pro">项目名称:</label>
37
-							<span id="visit_pro"></span>
28
+							<label for="visit_otype">工单类型:</label>
29
+							<span id="F_Type"></span>
38 30
 						</li>
39 31
 						<li>
40
-							<label for="visit_floor">期号名称:</label>
41
-							<span id="visit_floor"></span>
32
+							<label for="visit_state">工单状态:</label>
33
+							<span id="F_State"></span>
42 34
 						</li>
43 35
 						<li>
44
-							<label for="visit_buildingnum">楼号:</label>
45
-							<span id="visit_buildingnum"></span>
36
+							<label for="visit_source">工单来源:</label>
37
+							<span id="F_Source"></span>
46 38
 						</li>
39
+						<!-- <li>
40
+							<label for="visit_tel">电话号码:</label>
41
+							<a class="CallOut" id="CallOut"><span id="visit_tel"></span><img src="../img/Phones.png" alt="phone" /></a>
42
+						</li> -->
47 43
 						<li>
48
-							<label for="visit_unitnum">单元号:</label>
49
-							<span id="visit_unitnum"></span>
44
+							<label for="visit_rengin">客户姓名:</label>
45
+							<span id="F_CusName"></span>
50 46
 						</li>
51 47
 						<li>
52
-							<label for="visit_room">房间号:</label>
53
-							<span id="visit_room"></span>
48
+							<label for="visit_pro">客户电话:</label>
49
+							<span id="F_CusPhone"></span>
54 50
 						</li>
55 51
 						<li>
56
-							<label for="visit_iseffective">工单有效性:</label>
57
-							<span id="visit_iseffective"></span>
52
+							<label for="visit_floor">呼叫结果:</label>
53
+							<span id="F_Callresults"></span>
58 54
 						</li>
59 55
 						<li>
60
-							<label for="visit_otype">工单类型:</label>
61
-							<span id="visit_otype"></span>
56
+							<label for="visit_floor">满意度调查:</label>
57
+							<span id="F_VisitResult"></span>
62 58
 						</li>
63 59
 						<li>
64
-							<label for="visit_state">工单状态:</label>
65
-							<span id="visit_state"></span>
60
+							<label for="visit_floor">分公司名称:</label>
61
+							<span id="F_BranchName"></span>
66 62
 						</li>
67 63
 						<li>
68
-							<label for="visit_source">工单来源:</label>
69
-							<span id="visit_source"></span>
64
+							<label for="visit_buildingnum">业务员:</label>
65
+							<span id="F_Salesman"></span>
70 66
 						</li>
67
+						
71 68
 						<li>
72
-							<label for="visit_ownerrelations">房主关系:</label>
73
-							<span id="visit_ownerrelations"></span>
69
+							<label for="visit_iseffective">业务员电话:</label>
70
+							<span id="F_SalesPhone"></span>
74 71
 						</li>
72
+						
75 73
 						<li>
76
-							<label for="visit_customerresponse">客户反应:</label>
77
-							<span id="visit_customerresponse"></span>
78
-						</li>
79
-						<li class="visit_complain">
80
-							<label for="visit_fkdep">投诉类型:</label>
81
-							<span id="visit_fkdep"></span>
82
-						</li>
83
-						<li class="visit_complain">
84
-							<label for="visit_isquality">是否过质保:</label>
85
-							<span id="visit_isquality"></span>
74
+							<label for="visit_ownerrelations">型号:</label>
75
+							<span id="F_Model"></span>
86 76
 						</li>
77
+						
87 78
 						<li class="visit_complain">
88
-							<label for="visit_responseUser">接收人:</label>
89
-							<span id="visit_responseUser"></span>
79
+							<label for="visit_responseUser">处理人:</label>
80
+							<span id="F_DealBy"></span>
90 81
 						</li>
91 82
 						<li>
92 83
 							<label for="visit_code">创建人:</label>
93 84
 							<span id="visit_code"></span>
94 85
 						</li>
95
-
96
-						<li class="visit_detail">
97
-							<label for="visit_detail">反馈内容:</label>
98
-							<span id="visit_detail"></span>
99
-						</li>
86
+						
87
+						
100 88
 						<li class="visit_detail">
101 89
 							<label for="visit_clcontent">处理内容:</label>
102
-							<span id="visit_clcontent"></span>
103
-						</li>
104
-						<li class="visit_detail visit_notes">
105
-							<label for="visit_note">无效原因:</label>
106
-							<span id="visit_note"></span>
90
+							<span id="F_DealContent"></span>
107 91
 						</li>
108 92
 					</ul>
109 93
 				</div>

+ 1 - 1
CallCenterWeb.UI/js/WorkOrder/WorkOrder.js

@@ -347,7 +347,7 @@ function order(val){
347 347
 function formatterOprateDeal(val, row) {
348 348
 	return '<ul class="tool_downs">' +
349 349
 		'<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.ID + '" onclick="btn_edit(\'' + row.F_ID + '\')" title="修改">修改</a></li>' +
350
-		// '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.ID + '" onclick="btn_detail(\'' + row.F_ID + '\')" title="修改">详情</a></li>' +
350
+		
351 351
 		'<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_transfer_' + row.ID + '" onclick="btn_transfer(\'' + row.F_ID + '\', false, \''+ row.IsAdminSend +'\')" title="指派">指派</a></li>' +
352 352
 		// '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_end_' + row.ID + '" onclick="btn_end(\'' + row.F_ID + '\', false)" title="处理">处理</a></li>' +
353 353
 		'<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.ID + '" onclick="btn_delete(\'' + row.F_ID + '\')" title="删除">删除</a></li>' +

+ 423 - 0
CallCenterWeb.UI/visit/Tobeend.html

@@ -0,0 +1,423 @@
1
+<!DOCTYPE html>
2
+<html>
3
+
4
+	<head>
5
+		<meta charset="UTF-8">
6
+		<title>已回访工单</title>
7
+		<meta name="viewport" content="width=device-width, initial-scale=1.0">
8
+		<script src="../Script/Common/huayi.load.js"></script>
9
+		<script src="../Script/Common/huayi.config.js"></script>
10
+		<link href="../js/bootstrap-select/css/bootstrap-select.css" rel="stylesheet" />
11
+		<link href="../css/WorkOrder/Search.css" rel="stylesheet">
12
+		<link href="../css/init.css" rel="stylesheet" />
13
+	</head>
14
+
15
+	<body class="gray-bg">
16
+		<div class="daoHang clearfix">
17
+			<div class="dhLeft">
18
+				<sapn><i class="syIcon"></i>位置:
19
+					<a href="javaScript:;" id="ReIndex">首页</a>&gt;
20
+					<a href="javaScript:;">工单管理</a>&gt;
21
+					<a href="" class="nowPosition">已回访工单</a>
22
+				</sapn>
23
+			</div>
24
+			<div class="dhRight">
25
+				<a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
26
+			</div>
27
+		</div>
28
+		<div class="wrapper wrapper-content animated fadeInRight">
29
+			<div class="toolBox clearfix">
30
+				<div class="pull-left">
31
+					<div class="form-inline">
32
+						<div class="form-group">
33
+							<select class="form-control selectpicker" id="sc_source" data-live-search="true">
34
+								<option value="0">请选择工单来源</option>
35
+							</select>
36
+						</div>
37
+						<div class="form-group">
38
+							<select class="form-control selectpicker" id="sc_order_type" data-live-search="true">
39
+								<option value="0">请选择工单类型</option>
40
+							</select>
41
+						</div>
42
+						<div class="form-group">
43
+							<select class="form-control selectpicker" id="sc_callResult" data-live-search="true">
44
+								<option value="0">请选择呼叫结果</option>
45
+							</select>
46
+						</div>
47
+						<div class="time-box form-group">
48
+							<i class="tub fa fa-calendar"></i>
49
+							<input class="form-control search_time" type="text" id="sc_time" placeholder="请选择起止时间">
50
+						</div>
51
+						<div class="form-group">
52
+							<input type="text" class="form-control" id="sc_key" placeholder="请输入工单编号" />
53
+						</div>
54
+					</div>
55
+				</div>
56
+
57
+				<div class="pull-right">
58
+					<button class="btns" id="sc_btns">搜索</button>
59
+					<a class="btns" onclick="dcexcel(this)">导出</a>
60
+				</div>
61
+			</div>
62
+
63
+			<div style="width: 100%;padding: 10px;">
64
+				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
65
+					<thead>
66
+						<tr>
67
+							<th data-field="F_WorkOrderCode" data-formatter="formatterOrderId" data-align="center">工单编号</th>
68
+							<th data-field="F_DealResult" data-formatter="formatterState" data-align="center">工单状态</th>
69
+						<!-- 	<th data-field="IsEffective" data-formatter="formatterIsEffective" data-align="center">工单有效性</th> -->
70
+						    <th data-field="F_SourceName" data-align="center">工单来源</th>
71
+						    <th data-field="F_TypeName" data-align="center">工单类型</th>
72
+							<th data-field="F_CusName" data-width="60" data-align="center">客户姓名</th>
73
+							<th data-field="F_CusPhone" data-formatter="formatterHaveTel" data-align="center">客户电话</th> 
74
+							<th data-field="F_Callresults" data-align="center">呼叫结果</th>
75
+							<th data-field="F_VisitBy" data-align="center">回访人</th>
76
+							<th data-field="F_VisitResult" data-align="center">回访结果</th>
77
+							<!-- <th data-field="Detail" data-align="center" data-formatter="formatterDetail">反馈内容</th> -->
78
+							<!-- <th data-field="clcontent" data-align="center" data-formatter="formatterDetail">处理内容</th> -->
79
+							<!-- <th data-field="AuditUserNameRel" data-formatter="formatterAuditUser" data-align="center">接收人</th> -->
80
+							<!-- <th data-field="CreateUserNameRel" data-align="center">创建人</th> -->
81
+						<!-- 	<th data-field="CBCount" data-align="center">催办</th> -->
82
+							<th data-field="F_VisitOn" data-width="150" data-align="center">回访时间</th>
83
+							<th data-field="WorkOrderID" data-class="workOprate workOprate2" data-formatter="formatterOprateDispose"
84
+							 data-align="center">操作工单</th>
85
+						</tr>
86
+					</thead>
87
+				</table>
88
+			</div>
89
+			<!--查看详情-->
90
+			<div class="ckxq Hidens">
91
+				<ul class="clearfix ckxq_ul">
92
+					<li class="Active">工单详情</li>
93
+					<li>处理记录</li>
94
+					<li>催办记录</li>
95
+					<li>评论记录</li>
96
+					<li>修改记录</li>
97
+					<span class="Closed">×</span>
98
+				</ul>
99
+				<div class="gdxq">
100
+					<table id="gdxq_table" border="0" class="table table-bordered  table-hover " style="width: 100%;">
101
+						<tbody class="tbodys">
102
+							<tr>
103
+								<th>工单编号:</th>
104
+								<td>
105
+									<span id="xq_gdbh"></span>
106
+								</td>
107
+								<th>工单状态:</th>
108
+								<td>
109
+									<span id="xq_gdlx"></span>
110
+								</td>
111
+								<th>工单来源:</th>
112
+								<td data-formatter="order">
113
+									<span id="xq_cjsj"></span>
114
+								</td>
115
+							</tr>
116
+							<tr>
117
+								<th>工单类型:</th>
118
+								<td>
119
+									<span id="xq_gdzt"></span>
120
+								</td>
121
+								<th>客户姓名:</th>
122
+								<td>
123
+									<span id="xq_khxm"></span>
124
+								</td>
125
+								<th>客户电话:</th>
126
+								<td>
127
+									<span id="xq_khdh"></span>
128
+								</td>
129
+							</tr>
130
+							<tr>
131
+								<th>公司名称:</th>
132
+								<td>
133
+									<span id="xq_company"></span>
134
+								</td>
135
+								<th>通话记录ID:</th>
136
+								<td>
137
+									<span id="xq_iseffective"></span>
138
+								</td>
139
+								<th>事发地省:</th>
140
+								<td>
141
+									<span id="xq_source"></span>
142
+								</td>
143
+							</tr>
144
+							<tr>
145
+								<th>事发地县:</th>
146
+								<td>
147
+									<span id="xq_handle"></span>
148
+								</td>
149
+								<th>事发地乡:</th>
150
+								<td>
151
+									<span id="xq_fkdep"></span>
152
+								</td>
153
+								<th>事发地详细地址:</th>
154
+								<td>
155
+									<span id="xq_responseUser"></span>
156
+								</td>
157
+							</tr>
158
+							<tr>
159
+								<th>销售基地:</th>
160
+								<td>
161
+									<span id="xq_han"></span>
162
+								</td>
163
+								<th>问题描述:</th>
164
+								<td>
165
+									<span id="xq_fkde"></span>
166
+								</td>
167
+								<th>处理方式:</th>
168
+								<td>
169
+									<span id="xq_reUser"></span>
170
+								</td>
171
+							</tr>
172
+							<tr>
173
+								<th>大区名称:</th>
174
+								<td>
175
+									<span id="xq_ha"></span>
176
+								</td>
177
+								<th>分公司名称:</th>
178
+								<td>
179
+									<span id="xq_fkd"></span>
180
+								</td>
181
+								<th>业务员:</th>
182
+								<td>
183
+									<span id="xq_response"></span>
184
+								</td>
185
+							</tr>
186
+							<tr>
187
+								<th>业务员电话:</th>
188
+								<td>
189
+									<span id="xq_dle"></span>
190
+								</td>
191
+								<th>产品:</th>
192
+								<td>
193
+									<span id="xq_dep"></span>
194
+								</td>
195
+								<th>物料ID:</th>
196
+								<td>
197
+									<span id="xq_User"></span>
198
+								</td>
199
+							</tr>
200
+							<!-- <tr class="xq_notes">
201
+								<th>无效原因:</th>
202
+								<td colspan="5">
203
+									<p id="xq_note" class="receptions"></p>
204
+								</td>
205
+							</tr> -->
206
+							
207
+							<tr>
208
+								<th>物料名称:</th>
209
+								<td>
210
+									<span id="xq_andle"></span>
211
+								</td>
212
+								<th>型号:</th>
213
+								<td>
214
+									<span id="xq_kdep"></span>
215
+								</td>
216
+								<th>规格:</th>
217
+								<td>
218
+									<span id="xq_ponseUser"></span>
219
+								</td>
220
+							</tr>
221
+							<tr>
222
+								<th>一级分类:</th>
223
+								<td>
224
+									<span id="xq_and"></span>
225
+								</td>
226
+								<th>二级分类:</th>
227
+								<td>
228
+									<span id="xq_kp"></span>
229
+								</td>
230
+								<th>三级分类:</th>
231
+								<td>
232
+									<span id="xq_seUser"></span>
233
+								</td>
234
+							</tr>
235
+							<tr>
236
+								<th>品牌:</th>
237
+								<td>
238
+									<span id="xq_hyket"></span>
239
+								</td>
240
+								<th>复合肥肥效:</th>
241
+								<td>
242
+									<span id="xq_kusio"></span>
243
+								</td>
244
+								<th>产品线:</th>
245
+								<td>
246
+									<span id="xq_dfafe"></span>
247
+								</td>
248
+							</tr>
249
+							<tr>
250
+								<th>工艺:</th>
251
+								<td>
252
+									<span id="xq_hy"></span>
253
+								</td>
254
+								<th>问题类别:</th>
255
+								<td>
256
+									<span id="xq_ku"></span>
257
+								</td>
258
+								<th>生产批号:</th>
259
+								<td>
260
+									<span id="xq_dfa"></span>
261
+								</td>
262
+							</tr>
263
+							<tr>
264
+								<th>投诉配方:</th>
265
+								<td>
266
+									<span id="xq_problem"></span>
267
+								</td>
268
+								<th>投诉产品种类:</th>
269
+								<td>
270
+									<span id="xq_Consultation"></span>
271
+								</td>
272
+								<th>投诉问题数量(吨):</th>
273
+								<td>
274
+									<span id="xq_company"></span>
275
+								</td>
276
+							</tr>
277
+							<tr>
278
+								<th>投诉重要级别:</th>
279
+								<td>
280
+									<span id="xq_prob"></span>
281
+								</td>
282
+								<th>咨询产品名称:</th>
283
+								<td>
284
+									<span id="xq_Consul"></span>
285
+								</td>
286
+								<th>咨询问题数量:</th>
287
+								<td>
288
+									<span id="xq_com"></span>
289
+								</td>
290
+							</tr>
291
+							<tr>
292
+								<th>咨询大区:</th>
293
+								<td>
294
+									<span id="xq_blem"></span>
295
+								</td>
296
+								<th>咨询分公司:</th>
297
+								<td>
298
+									<span id="xq_tation"></span>
299
+								</td>
300
+								<th>抽检时间:</th>
301
+								<td>
302
+									<span id="xq_pany"></span>
303
+								</td>
304
+							</tr>
305
+							<tr>
306
+								<th>抽检级别:</th>
307
+								<td>
308
+									<span id="xq_aaaa"></span>
309
+								</td>
310
+								<th>抽检单位:</th>
311
+								<td>
312
+									<span id="xq_bbbb"></span>
313
+								</td>
314
+								<th>化验单位:</th>
315
+								<td>
316
+									<span id="xq_cccc"></span>
317
+								</td>
318
+							</tr>
319
+							<tr>
320
+								<th>抽检吨数:</th>
321
+								<td>
322
+									<span id="xq_xxxx"></span>
323
+								</td>
324
+								<th>抽检袋数:</th>
325
+								<td>
326
+									<span id="xq_ssss"></span>
327
+								</td>
328
+								<th>公关费用金额:</th>
329
+								<td>
330
+									<span id="xq_qqqq"></span>
331
+								</td>
332
+							</tr>
333
+							<tr>
334
+								<th>处理人:</th>
335
+								<td>
336
+									<span id="xq_wwww"></span>
337
+								</td>
338
+								<th>处理时间:</th>
339
+								<td>
340
+									<span id="xq_eeee"></span>
341
+								</td>
342
+								<th>处理内容:</th>
343
+								<td>
344
+									<span id="xq_rrrr"></span>
345
+								</td>
346
+							</tr>
347
+							<tr>
348
+								<th>处理结果:</th>
349
+								<td>
350
+									<span id="xq_tttt"></span>
351
+								</td>
352
+								<th>未处理原因:</th>
353
+								<td>
354
+									<span id="xq_yyyy"></span>
355
+								</td>
356
+								<th>添加人工号:</th>
357
+								<td>
358
+									<span id="xq_uuuu"></span>
359
+								</td>
360
+							</tr>
361
+						</tbody>
362
+					</table>
363
+				</div>
364
+				<div class="gdxq" style="display:none;">
365
+					<table id="itemTableList1" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
366
+						<thead>
367
+							<tr>
368
+								<!-- <th data-field="WorkOrderID" data-width="20%" data-align="left" data-formatter="formatterDealDetail">处理详情</th> -->
369
+								<th data-field="F_OptContent" data-align="left">处理内容</th>
370
+								<th data-field="F_CreateTime" data-width="10%" data-align="center">创建时间</th>
371
+							</tr>
372
+						</thead>
373
+					</table>
374
+				</div>
375
+				<div class="gdxq" style="display:none;">
376
+					<table id="itemTableList2" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
377
+						<thead>
378
+							<tr>
379
+								<th data-field="F_CreateUserName" data-width="6%" data-align="center">催办人</th>
380
+								<th data-field="F_NextDeptName" data-width="6%" data-align="center">被催办部门</th>
381
+								<th data-field="F_NextUserName" data-width="6%" data-align="center">被催办人</th>
382
+								<th data-field="F_OptContent">催办详情</th>
383
+								<th data-field="F_CreateTime" data-width="10%" data-align="center">创建时间</th>
384
+							</tr>
385
+						</thead>
386
+					</table>
387
+				</div>
388
+				<div class="gdxq" style="display:none;">
389
+					<table id="itemTableList3" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
390
+						<thead>
391
+							<tr>
392
+								<th data-field="CreateUserName" data-width="15%" data-align="center">评论人</th>
393
+								<th data-field="Detail" data-width="" data-align="left">评论详情</th>
394
+								<th data-field="CreateTime" data-width="10%" data-align="center">创建时间</th>
395
+							</tr>
396
+						</thead>
397
+					</table>
398
+				</div>
399
+				<div class="gdxq" style="display:none;">
400
+					<table id="itemTableList4" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
401
+						<thead>
402
+							<tr>
403
+								<th data-field="WorkOrderID" data-align="center">工单编号</th>
404
+								<th data-field="BeforeContent" data-align="center">反馈内容修改前</th>
405
+								<th data-field="UpdateContent" data-align="center">反馈内容修改后</th>
406
+								<th data-field="UserCode" data-align="center">修改人</th>
407
+								<th data-field="AddTime" data-width="180" data-align="center">修改时间</th>
408
+								<th data-field="Id" data-class="workOprate" data-width="80" data-formatter="formatterOprateLogs" data-align="center">操作</th>
409
+							</tr>
410
+						</thead>
411
+					</table>
412
+				</div>
413
+			</div>
414
+
415
+		</div>
416
+
417
+		<script src="../js/laydate/laydate.js"></script>
418
+		<script src="../js/bootstrap-select/js/bootstrap-select.js"></script>
419
+		<script src="../js/bootstrap-select/js/i18n/defaults-zh_CN.js"></script>
420
+		<script src="js/visitList.js"></script>
421
+	</body>
422
+
423
+</html>

+ 328 - 3
CallCenterWeb.UI/visit/awaitVist.html

@@ -66,11 +66,12 @@
66 66
 							<th data-field="F_TypeName" data-align="center">工单类型</th>
67 67
 							<th data-field="F_CompanyName" data-width="60" data-align="center">客户姓名</th>
68 68
 							<th data-field="F_CusPhone" data-formatter="formatterTel" data-align="center">客户电话</th>
69
-							<th data-field="F_VisitResult" data-align="center">回访结果</th>
69
+							<th data-field="F_VisitBy" data-align="center">回访人</th>
70
+							<!-- <th data-field="F_VisitResult" data-align="center">回访结果</th> -->
70 71
 							<!-- <th data-field="Detail" data-align="center" data-formatter="formatterDetail">反馈内容</th>
71 72
 							<th data-field="clcontent" data-align="center" data-formatter="formatterDetail">处理内容</th>
72 73
 							<th data-field="AuditUserNameRel" data-formatter="formatterAuditUser" data-align="center">接收人</th> -->
73
-							<th data-field="F_VisitBy" data-align="center">创建人</th>
74
+							<th data-field="F_Callresults" data-align="center">呼叫结果</th>
74 75
 						<!-- 	<th data-field="CBCount" data-align="center">催办</th> -->
75 76
 							<th data-field="F_VisitOn" data-width="150" data-align="center">回访时间</th>
76 77
 						</tr>
@@ -78,7 +79,331 @@
78 79
 				</table>
79 80
 			</div>
80 81
 			<!--查看详情-->
81
-			<div id="order_details" class="ckxq Hidens"></div>
82
+			<div class="ckxq Hidens">
83
+					<ul class="clearfix ckxq_ul">
84
+						<li class="Active">工单详情</li>
85
+						<li>处理记录</li>
86
+						<li>催办记录</li>
87
+						<li>评论记录</li>
88
+						<li>修改记录</li>
89
+						<span class="Closed">×</span>
90
+					</ul>
91
+					<div class="gdxq">
92
+						<table id="gdxq_table" border="0" class="table table-bordered  table-hover " style="width: 100%;">
93
+							<tbody class="tbodys">
94
+								<tr>
95
+									<th>工单编号:</th>
96
+									<td>
97
+										<span id="xq_gdbh"></span>
98
+									</td>
99
+									<th>工单状态:</th>
100
+									<td>
101
+										<span id="xq_gdlx"></span>
102
+									</td>
103
+									<th>工单来源:</th>
104
+									<td data-formatter="order">
105
+										<span id="xq_cjsj"></span>
106
+									</td>
107
+								</tr>
108
+								<tr>
109
+									<th>工单类型:</th>
110
+									<td>
111
+										<span id="xq_gdzt"></span>
112
+									</td>
113
+									<th>客户姓名:</th>
114
+									<td>
115
+										<span id="xq_khxm"></span>
116
+									</td>
117
+									<th>客户电话:</th>
118
+									<td>
119
+										<span id="xq_khdh"></span>
120
+									</td>
121
+								</tr>
122
+								<tr>
123
+									<th>公司名称:</th>
124
+									<td>
125
+										<span id="xq_company"></span>
126
+									</td>
127
+									<th>通话记录ID:</th>
128
+									<td>
129
+										<span id="xq_iseffective"></span>
130
+									</td>
131
+									<th>事发地省:</th>
132
+									<td>
133
+										<span id="xq_source"></span>
134
+									</td>
135
+								</tr>
136
+								<tr>
137
+									<th>事发地县:</th>
138
+									<td>
139
+										<span id="xq_handle"></span>
140
+									</td>
141
+									<th>事发地乡:</th>
142
+									<td>
143
+										<span id="xq_fkdep"></span>
144
+									</td>
145
+									<th>事发地详细地址:</th>
146
+									<td>
147
+										<span id="xq_responseUser"></span>
148
+									</td>
149
+								</tr>
150
+								<tr>
151
+									<th>销售基地:</th>
152
+									<td>
153
+										<span id="xq_han"></span>
154
+									</td>
155
+									<th>问题描述:</th>
156
+									<td>
157
+										<span id="xq_fkde"></span>
158
+									</td>
159
+									<th>处理方式:</th>
160
+									<td>
161
+										<span id="xq_reUser"></span>
162
+									</td>
163
+								</tr>
164
+								<tr>
165
+									<th>大区名称:</th>
166
+									<td>
167
+										<span id="xq_ha"></span>
168
+									</td>
169
+									<th>分公司名称:</th>
170
+									<td>
171
+										<span id="xq_fkd"></span>
172
+									</td>
173
+									<th>业务员:</th>
174
+									<td>
175
+										<span id="xq_response"></span>
176
+									</td>
177
+								</tr>
178
+								<tr>
179
+									<th>业务员电话:</th>
180
+									<td>
181
+										<span id="xq_dle"></span>
182
+									</td>
183
+									<th>产品:</th>
184
+									<td>
185
+										<span id="xq_dep"></span>
186
+									</td>
187
+									<th>物料ID:</th>
188
+									<td>
189
+										<span id="xq_User"></span>
190
+									</td>
191
+								</tr>
192
+								<!-- <tr class="xq_notes">
193
+									<th>无效原因:</th>
194
+									<td colspan="5">
195
+										<p id="xq_note" class="receptions"></p>
196
+									</td>
197
+								</tr> -->
198
+								
199
+								<tr>
200
+									<th>物料名称:</th>
201
+									<td>
202
+										<span id="xq_andle"></span>
203
+									</td>
204
+									<th>型号:</th>
205
+									<td>
206
+										<span id="xq_kdep"></span>
207
+									</td>
208
+									<th>规格:</th>
209
+									<td>
210
+										<span id="xq_ponseUser"></span>
211
+									</td>
212
+								</tr>
213
+								<tr>
214
+									<th>一级分类:</th>
215
+									<td>
216
+										<span id="xq_and"></span>
217
+									</td>
218
+									<th>二级分类:</th>
219
+									<td>
220
+										<span id="xq_kp"></span>
221
+									</td>
222
+									<th>三级分类:</th>
223
+									<td>
224
+										<span id="xq_seUser"></span>
225
+									</td>
226
+								</tr>
227
+								<tr>
228
+									<th>品牌:</th>
229
+									<td>
230
+										<span id="xq_hyket"></span>
231
+									</td>
232
+									<th>复合肥肥效:</th>
233
+									<td>
234
+										<span id="xq_kusio"></span>
235
+									</td>
236
+									<th>产品线:</th>
237
+									<td>
238
+										<span id="xq_dfafe"></span>
239
+									</td>
240
+								</tr>
241
+								<tr>
242
+									<th>工艺:</th>
243
+									<td>
244
+										<span id="xq_hy"></span>
245
+									</td>
246
+									<th>问题类别:</th>
247
+									<td>
248
+										<span id="xq_ku"></span>
249
+									</td>
250
+									<th>生产批号:</th>
251
+									<td>
252
+										<span id="xq_dfa"></span>
253
+									</td>
254
+								</tr>
255
+								<tr>
256
+									<th>投诉配方:</th>
257
+									<td>
258
+										<span id="xq_problem"></span>
259
+									</td>
260
+									<th>投诉产品种类:</th>
261
+									<td>
262
+										<span id="xq_Consultation"></span>
263
+									</td>
264
+									<th>投诉问题数量(吨):</th>
265
+									<td>
266
+										<span id="xq_company"></span>
267
+									</td>
268
+								</tr>
269
+								<tr>
270
+									<th>投诉重要级别:</th>
271
+									<td>
272
+										<span id="xq_prob"></span>
273
+									</td>
274
+									<th>咨询产品名称:</th>
275
+									<td>
276
+										<span id="xq_Consul"></span>
277
+									</td>
278
+									<th>咨询问题数量:</th>
279
+									<td>
280
+										<span id="xq_com"></span>
281
+									</td>
282
+								</tr>
283
+								<tr>
284
+									<th>咨询大区:</th>
285
+									<td>
286
+										<span id="xq_blem"></span>
287
+									</td>
288
+									<th>咨询分公司:</th>
289
+									<td>
290
+										<span id="xq_tation"></span>
291
+									</td>
292
+									<th>抽检时间:</th>
293
+									<td>
294
+										<span id="xq_pany"></span>
295
+									</td>
296
+								</tr>
297
+								<tr>
298
+									<th>抽检级别:</th>
299
+									<td>
300
+										<span id="xq_aaaa"></span>
301
+									</td>
302
+									<th>抽检单位:</th>
303
+									<td>
304
+										<span id="xq_bbbb"></span>
305
+									</td>
306
+									<th>化验单位:</th>
307
+									<td>
308
+										<span id="xq_cccc"></span>
309
+									</td>
310
+								</tr>
311
+								<tr>
312
+									<th>抽检吨数:</th>
313
+									<td>
314
+										<span id="xq_xxxx"></span>
315
+									</td>
316
+									<th>抽检袋数:</th>
317
+									<td>
318
+										<span id="xq_ssss"></span>
319
+									</td>
320
+									<th>公关费用金额:</th>
321
+									<td>
322
+										<span id="xq_qqqq"></span>
323
+									</td>
324
+								</tr>
325
+								<tr>
326
+									<th>处理人:</th>
327
+									<td>
328
+										<span id="xq_wwww"></span>
329
+									</td>
330
+									<th>处理时间:</th>
331
+									<td>
332
+										<span id="xq_eeee"></span>
333
+									</td>
334
+									<th>处理内容:</th>
335
+									<td>
336
+										<span id="xq_rrrr"></span>
337
+									</td>
338
+								</tr>
339
+								<tr>
340
+									<th>处理结果:</th>
341
+									<td>
342
+										<span id="xq_tttt"></span>
343
+									</td>
344
+									<th>未处理原因:</th>
345
+									<td>
346
+										<span id="xq_yyyy"></span>
347
+									</td>
348
+									<th>添加人工号:</th>
349
+									<td>
350
+										<span id="xq_uuuu"></span>
351
+									</td>
352
+								</tr>
353
+							</tbody>
354
+						</table>
355
+					</div>
356
+					<div class="gdxq" style="display:none;">
357
+						<table id="itemTableList1" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
358
+							<thead>
359
+								<tr>
360
+									<!-- <th data-field="WorkOrderID" data-width="20%" data-align="left" data-formatter="formatterDealDetail">处理详情</th> -->
361
+									<th data-field="F_OptContent" data-align="left">处理内容</th>
362
+									<th data-field="F_CreateTime" data-width="10%" data-align="center">创建时间</th>
363
+								</tr>
364
+							</thead>
365
+						</table>
366
+					</div>
367
+					<div class="gdxq" style="display:none;">
368
+						<table id="itemTableList2" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
369
+							<thead>
370
+								<tr>
371
+									<th data-field="F_CreateUserName" data-width="6%" data-align="center">催办人</th>
372
+									<th data-field="F_NextDeptName" data-width="6%" data-align="center">被催办部门</th>
373
+									<th data-field="F_NextUserName" data-width="6%" data-align="center">被催办人</th>
374
+									<th data-field="F_OptContent">催办详情</th>
375
+									<th data-field="F_CreateTime" data-width="10%" data-align="center">创建时间</th>
376
+								</tr>
377
+							</thead>
378
+						</table>
379
+					</div>
380
+					<div class="gdxq" style="display:none;">
381
+						<table id="itemTableList3" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
382
+							<thead>
383
+								<tr>
384
+									<th data-field="CreateUserName" data-width="15%" data-align="center">评论人</th>
385
+									<th data-field="Detail" data-width="" data-align="left">评论详情</th>
386
+									<th data-field="CreateTime" data-width="10%" data-align="center">创建时间</th>
387
+								</tr>
388
+							</thead>
389
+						</table>
390
+					</div>
391
+					<div class="gdxq" style="display:none;">
392
+						<table id="itemTableList4" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
393
+							<thead>
394
+								<tr>
395
+									<th data-field="WorkOrderID" data-align="center">工单编号</th>
396
+									<th data-field="BeforeContent" data-align="center">反馈内容修改前</th>
397
+									<th data-field="UpdateContent" data-align="center">反馈内容修改后</th>
398
+									<th data-field="UserCode" data-align="center">修改人</th>
399
+									<th data-field="AddTime" data-width="180" data-align="center">修改时间</th>
400
+									<th data-field="Id" data-class="workOprate" data-width="80" data-formatter="formatterOprateLogs" data-align="center">操作</th>
401
+								</tr>
402
+							</thead>
403
+						</table>
404
+					</div>
405
+				</div>
406
+			
82 407
 		</div>
83 408
 
84 409
 		<script src="../js/laydate/laydate.js"></script>

+ 24 - 27
CallCenterWeb.UI/visit/haveVisit.html

@@ -64,25 +64,22 @@
64 64
 				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
65 65
 					<thead>
66 66
 						<tr>
67
-							<th data-field="WorkOrderID" data-formatter="formatterOrderId" data-align="center">工单编号</th>
68
-							<th data-field="State" data-formatter="formatterState" data-align="center">工单状态</th>
69
-							<th data-field="IsEffective" data-formatter="formatterIsEffective" data-align="center">工单有效性</th>
70
-							<th data-field="Customer" data-width="60" data-align="center">客户姓名</th>
71
-							<th data-field="CustomerTel" data-formatter="formatterHaveTel" data-align="center">客户电话</th>
72
-							<th data-field="CallResult" data-align="center">呼叫结果</th>
73
-							<th data-field="ResponUserName" data-align="center">回访人</th>
74
-							<th data-field="proname" data-align="center">项目名称</th>
75
-							<th data-field="buildingname" data-align="center">期号名称</th>
76
-							<th data-field="Address" data-align="center">房间号</th>
77
-							<th data-field="GDLYName" data-align="center">工单来源</th>
78
-							<th data-field="TypeClassName" data-align="center">工单类型</th>
79
-							<th data-field="complaintTypeName" data-align="center">投诉类型</th>
80
-							<th data-field="Detail" data-align="center" data-formatter="formatterDetail">反馈内容</th>
81
-							<th data-field="clcontent" data-align="center" data-formatter="formatterDetail">处理内容</th>
82
-							<th data-field="AuditUserNameRel" data-formatter="formatterAuditUser" data-align="center">接收人</th>
83
-							<th data-field="CreateUserNameRel" data-align="center">创建人</th>
84
-							<th data-field="CBCount" data-align="center">催办</th>
85
-							<th data-field="CreateTime" data-width="150" data-align="center">创建时间</th>
67
+							<th data-field="F_WorkOrderCode" data-formatter="formatterOrderId" data-align="center">工单编号</th>
68
+							<th data-field="F_DealResult" data-formatter="formatterState" data-align="center">工单状态</th>
69
+						<!-- 	<th data-field="IsEffective" data-formatter="formatterIsEffective" data-align="center">工单有效性</th> -->
70
+						    <th data-field="F_SourceName" data-align="center">工单来源</th>
71
+						    <th data-field="F_TypeName" data-align="center">工单类型</th>
72
+							<th data-field="F_CusName" data-width="60" data-align="center">客户姓名</th>
73
+							<th data-field="F_CusPhone" data-formatter="formatterHaveTel" data-align="center">客户电话</th> 
74
+							<th data-field="F_Callresults" data-align="center">呼叫结果</th>
75
+							<th data-field="F_VisitBy" data-align="center">回访人</th>
76
+							<th data-field="F_VisitResult" data-align="center">回访结果</th>
77
+							<!-- <th data-field="Detail" data-align="center" data-formatter="formatterDetail">反馈内容</th> -->
78
+							<!-- <th data-field="clcontent" data-align="center" data-formatter="formatterDetail">处理内容</th> -->
79
+							<!-- <th data-field="AuditUserNameRel" data-formatter="formatterAuditUser" data-align="center">接收人</th> -->
80
+							<!-- <th data-field="CreateUserNameRel" data-align="center">创建人</th> -->
81
+						<!-- 	<th data-field="CBCount" data-align="center">催办</th> -->
82
+							<th data-field="F_VisitOn" data-width="150" data-align="center">回访时间</th>
86 83
 						</tr>
87 84
 					</thead>
88 85
 				</table>
@@ -213,9 +210,9 @@
213 210
 					<table id="itemTableList1" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
214 211
 						<thead>
215 212
 							<tr>
216
-								<th data-field="WorkOrderID" data-width="20%" data-align="left" data-formatter="formatterDealDetail">处理详情</th>
217
-								<th data-field="Detail" data-align="left">处理内容</th>
218
-								<th data-field="CreateTime" data-width="10%" data-align="center">创建时间</th>
213
+								<!-- <th data-field="WorkOrderID" data-width="20%" data-align="left" data-formatter="formatterDealDetail">处理详情</th> -->
214
+								<th data-field="F_OptContent" data-align="left">处理内容</th>
215
+								<th data-field="F_CreateTime" data-width="10%" data-align="center">创建时间</th>
219 216
 							</tr>
220 217
 						</thead>
221 218
 					</table>
@@ -224,11 +221,11 @@
224 221
 					<table id="itemTableList2" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
225 222
 						<thead>
226 223
 							<tr>
227
-								<th data-field="CreateUserName" data-width="6%" data-align="center">催办人</th>
228
-								<th data-field="ToDeptName" data-width="6%" data-align="center">被催办部门</th>
229
-								<th data-field="ToUserName" data-width="6%" data-align="center">被催办人</th>
230
-								<th data-field="Detail">催办详情</th>
231
-								<th data-field="CreateTime" data-width="10%" data-align="center">创建时间</th>
224
+								<th data-field="F_CreateUserName" data-width="6%" data-align="center">催办人</th>
225
+								<th data-field="F_NextDeptName" data-width="6%" data-align="center">被催办部门</th>
226
+								<th data-field="F_NextUserName" data-width="6%" data-align="center">被催办人</th>
227
+								<th data-field="F_OptContent">催办详情</th>
228
+								<th data-field="F_CreateTime" data-width="10%" data-align="center">创建时间</th>
232 229
 							</tr>
233 230
 						</thead>
234 231
 					</table>

+ 71 - 69
CallCenterWeb.UI/visit/js/LookMessage.js

@@ -7,7 +7,7 @@ $(document).ready(function() {
7 7
 	if(wid != null && wid != undefined && wid != "") {
8 8
 		getWorkOrderInfo(); //获取工单信息
9 9
 		GetHJJG(); //获取呼叫结果
10
-		getQuestionPager(); //获取问卷
10
+		// getQuestionPager(); //获取问卷
11 11
 	}
12 12
 	$('#btn_submit').on('click', submitPages);
13 13
 	//点击电话号码外呼
@@ -61,13 +61,16 @@ function submitPages() {
61 61
 	//请求
62 62
 	$.ajax({
63 63
 		type: "POST",
64
-		url: huayi.config.callcenter_url + "CallOut/AddAnswers",
64
+		url: huayi.config.callcenter_url + "WorkOrderNew/ReturnvisitOrder",
65 65
 		dataType: 'json',
66 66
 		data: {
67
-			cusid: $("#F_CusID").val(), //客户档案ID
68
-			workorderid: wid, //	是	string	工单来源
69
-			ans: ans, //单选格式:试题Id_选项Id|总分(选项最大分数)|得分score|选项title
70
-			hjjgid: $('input[name="check"]:checked').val(), //呼叫结果ID
67
+			cont:$('input[name="man"]:checked').val(), //回访结果
68
+			reason:$('input[name="fwu"]:checked').val(),  //不满意原因
69
+			orderid: wid, //	是	string	工单来源
70
+			reason: $('#chusur').val(), //是否完结
71
+			// ans: ans, //单选格式:试题Id_选项Id|总分(选项最大分数)|得分score|选项title
72
+			call: $('input[name="check"]:checked').val(), //呼叫结果ID
73
+			isover: $('input[name="wan"]:checked').val(), //是否完结
71 74
 			token: $.cookie("token")
72 75
 		},
73 76
 		async: true,
@@ -84,75 +87,74 @@ function submitPages() {
84 87
 }
85 88
 
86 89
 //获取问卷
87
-function getQuestionPager() {
88
-	$(".tbody").empty();
89
-	$.ajax({
90
-		type: "get",
91
-		url: huayi.config.callcenter_url + "QuestionAnswer/GetQuestionPager",
92
-		async: true,
93
-		dataType: "json",
94
-		data: {
95
-			token: $.cookie("token"),
96
-		},
97
-		success: function(data) {
98
-			if(data.state.toLowerCase() == 'success') {
99
-				var questions = data.data;
100
-				var html = '';
101
-				if(questions && questions.length > 0) {
102
-					for(var i = 0; i < questions.length; i++) {
103
-						html += '<li>';
104
-						html += '<div class="Back">';
105
-						html += '<h3 class="size-14 QuesTitle">' + questions[i].title + '</h3>';
106
-						html += '</div>';
107
-						//选项
108
-						var quesitems = questions[i].quesitems;
109
-						if(quesitems && quesitems.length > 0) { //单选
110
-							html += '<div class="radio clearfix" id="radios_' + i + '">';
111
-							html += '<ul class="Ul">'
112
-							for(var j = 0; j < quesitems.length; j++) {
113
-								html += '<li>'
114
-								html += '<label style="font-weight: normal;">'
115
-								html += '' + (j + 1) + '.';
116
-								html += '<input type="radio" class="quesitems" value="' + quesitems[j].id + '" name="radio_' + questions[i].id + '"><span>' + quesitems[j].title + ' (' + quesitems[j].score + '分)</span></label>'
117
-								html += '</li>'
118
-							}
119
-							html += '</ul>'
120
-							html += '</div>'
121
-							html += '</li>'
122
-						}
123
-					}
124
-					$(html).appendTo("#questionBody");
125
-				}
126
-			}
127
-		}
128
-	});
129
-}
90
+// function getQuestionPager() {
91
+// 	$(".tbody").empty();
92
+// 	$.ajax({
93
+// 		type: "get",
94
+// 		url: huayi.config.callcenter_url + "QuestionAnswer/GetQuestionPager",
95
+// 		async: true,
96
+// 		dataType: "json",
97
+// 		data: {
98
+// 			token: $.cookie("token"),
99
+// 		},
100
+// 		success: function(data) {
101
+// 			if(data.state.toLowerCase() == 'success') {
102
+// 				var questions = data.data;
103
+// 				var html = '';
104
+// 				if(questions && questions.length > 0) {
105
+// 					for(var i = 0; i < questions.length; i++) {
106
+// 						html += '<li>';
107
+// 						html += '<div class="Back">';
108
+// 						html += '<h3 class="size-14 QuesTitle">' + questions[i].title + '</h3>';
109
+// 						html += '</div>';
110
+// 						//选项
111
+// 						var quesitems = questions[i].quesitems;
112
+// 						if(quesitems && quesitems.length > 0) { //单选
113
+// 							html += '<div class="radio clearfix" id="radios_' + i + '">';
114
+// 							html += '<ul class="Ul">'
115
+// 							for(var j = 0; j < quesitems.length; j++) {
116
+// 								html += '<li>'
117
+// 								html += '<label style="font-weight: normal;">'
118
+// 								html += '' + (j + 1) + '.';
119
+// 								html += '<input type="radio" class="quesitems" value="' + quesitems[j].id + '" name="radio_' + questions[i].id + '"><span>' + quesitems[j].title + ' (' + quesitems[j].score + '分)</span></label>'
120
+// 								html += '</li>'
121
+// 							}
122
+// 							html += '</ul>'
123
+// 							html += '</div>'
124
+// 							html += '</li>'
125
+// 						}
126
+// 					}
127
+// 					$(html).appendTo("#questionBody");
128
+// 				}
129
+// 			}
130
+// 		}
131
+// 	});
132
+// }
130 133
 
131 134
 //获取工单信息
132 135
 function getWorkOrderInfo() {
133
-	$.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetWorkOrder', {
134
-		"orderid": wid,
136
+	$.getJSON(huayi.config.callcenter_url + 'WorkOrderNew/GetDetails', {
137
+		id: wid,
135 138
 		"token": $.cookie("token")
136 139
 	}, function(result) {
137 140
 		if(result.state.toLowerCase() == "success") {
138
-			if(result.data.data && result.data.data.length > 0) {
139
-				var data = result.data.data[0];
140
-				$("#F_CusID").val(data.CustomerID), //客户档案ID
141
-				$("#F_Id").val(data.ID); //回访的电话工单ID
142
-				$("#visit_name").text(data.Customer); //客户姓名
143
-				$("#visit_tel").text(data.CustomerTel); //客户电话
144
-				$('#visit_regin').text(data.areaname); //区域名称		
145
-				$('#visit_pro').text(data.proname); //项目名称
146
-				$('#visit_floor').text(data.buildingname); //期号名称
147
-				$('#visit_buildingnum').text(data.BuildingNum);//	否	string	 楼号
148
-				$('#visit_unitnum').text(data.UnitNum);//	否	string	单元
149
-				$('#visit_room').text(data.Address); //房间号
150
-				$("#visit_iseffective").html(formatterIsEffective(data.IsEffective)); //工单有效性
151
-				$('#visit_otype').text(data.GDLXName); //工单类型
152
-				$('#visit_state').html(formatterState(data.State)); //工单状态
153
-				$("#visit_source").text(data.GDLYName); //工单来源
154
-				$("#visit_ownerrelations").text(data.OwnerrelationsName); //房主关系
155
-				$("#visit_customerresponse").text(data.OustomerResponseName); //客户反应
141
+			if(result.rows && result.rows.length > 0) {
142
+				var data = result.rows[0];
143
+				$("#F_WorkOrderCode").text(data.F_WorkOrderCode), //工单编号
144
+				$("#F_Type").text(data.F_Type); //工单类型
145
+				$("#F_State").text(data.F_State); //工单状态
146
+				$("#F_Source").text(data.F_Source); //工单来源
147
+				$('#F_CusName').text(data.F_CusName); //客户姓名		
148
+				$('#F_CusPhone').text(data.F_CusPhone); //客户电话
149
+				$('#F_BranchName').text(data.F_BranchName); //分公司
150
+				$('#F_Salesman').text(data.F_Salesman);//	业务员
151
+				$('#F_SalesPhone').text(data.F_SalesPhone);//	业务员电话
152
+				$('#F_Model').text(data.F_Model); //型号
153
+				$("#F_DealBy").text(data.F_DealBy); //处理人
154
+				$("#F_DealContent").text(data.F_DealContent); //处理内容
155
+				// $('#visit_state').html(formatterState(data.State)); //工单状态
156
+				// $("#visit_ownerrelations").text(data.OwnerrelationsName); //房主关系
157
+				// $("#visit_customerresponse").text(data.OustomerResponseName); //客户反应
156 158
 
157 159
 				if(data.TypeClass === 107) { //咨询
158 160
 					$('.visit_complain').hide();

+ 21 - 20
CallCenterWeb.UI/visit/js/LookMessages.js

@@ -63,29 +63,30 @@ function getQuestionPager() {
63 63
 
64 64
 //获取工单信息和呼叫结果
65 65
 function getWorkOrderInfo() {
66
-	$.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetWorkOrder', {
67
-		"orderid": wid,
66
+	$.getJSON(huayi.config.callcenter_url + 'WorkOrderNew/GetDetails', {
67
+		id: wid,
68 68
 		"token": $.cookie("token")
69 69
 	}, function(result) {
70 70
 		if(result.state.toLowerCase() == "success") {
71
-			if(result.data.data && result.data.data.length > 0) {
72
-				var data = result.data.data[0];
73
-				$('input[name="check"][value="' + data.IsReturn + '"]').prop("checked", true); //呼叫结果
74
-				$("#visit_name").text(data.Customer); //客户姓名
75
-				$("#visit_tel").text(data.CustomerTel); //客户电话
76
-				$('#visit_regin').text(data.areaname); //区域名称		
77
-				$('#visit_pro').text(data.proname); //项目名称
78
-				$('#visit_floor').text(data.buildingname); //期号名称
79
-				$('#visit_buildingnum').text(data.BuildingNum);//	否	string	 楼号
80
-				$('#visit_unitnum').text(data.UnitNum);//	否	string	单元
81
-				$('#visit_room').text(data.Address); //房间号
82
-				$("#visit_iseffective").html(formatterIsEffective(data.IsEffective)); //工单有效性
83
-				$('#visit_otype').text(data.GDLXName); //工单类型
84
-				$('#visit_state').html(formatterState(data.State)); //工单状态
85
-				$("#visit_source").text(data.GDLYName); //工单来源
86
-				$("#visit_ownerrelations").text(data.OwnerrelationsName); //房主关系
87
-				$("#visit_customerresponse").text(data.OustomerResponseName); //客户反应
88
-
71
+			if(result.rows && result.rows.length > 0) {
72
+				var data = result.rows[0];
73
+				$("#F_WorkOrderCode").text(data.F_WorkOrderCode), //工单编号
74
+				$("#F_Type").text(data.F_Type); //工单类型
75
+				$("#F_State").text(data.F_State); //工单状态
76
+				$("#F_Source").text(data.F_Source); //工单来源
77
+				$('#F_CusName').text(data.F_CusName); //客户姓名		
78
+				$('#F_CusPhone').text(data.F_CusPhone); //客户电话
79
+				$('#F_BranchName').text(data.F_BranchName); //分公司
80
+				$('#F_Salesman').text(data.F_Salesman);//	业务员
81
+				$('#F_SalesPhone').text(data.F_SalesPhone);//	业务员电话
82
+				$('#F_Model').text(data.F_Model); //型号
83
+				$("#F_DealBy").text(data.F_DealBy); //处理人
84
+				$("#F_Callresults").text(data.F_Callresults); //呼叫结果
85
+				$("#F_VisitResult").text(data.F_VisitResult); //满意度调查
86
+				$("#F_DealContent").text(data.F_DealContent); //处理内容
87
+				// $('#visit_state').html(formatterState(data.State)); //工单状态
88
+				// $("#visit_ownerrelations").text(data.OwnerrelationsName); //房主关系
89
+				// $("#visit_customerresponse").text(data.OustomerResponseName); //客户反应
89 90
 				if(data.TypeClass === 107) { //咨询
90 91
 					$('.visit_complain').hide();
91 92
 				} else if(data.TypeClass === 108) { //投诉

+ 121 - 41
CallCenterWeb.UI/visit/js/visitList.js

@@ -22,7 +22,7 @@ $(document).ready(function() {
22 22
 		initTable();
23 23
 	});
24 24
 
25
-	//详情
25
+	// 详情
26 26
 	$(".ckxq ul li").click(function() {
27 27
 		$(this).addClass("Active").siblings().removeClass("Active");
28 28
 		var tabindex = $(this).index();
@@ -55,8 +55,11 @@ function initTable() {
55 55
 		case "haveVisit.html": //已回访
56 56
 			state = '6';
57 57
 			break;
58
+		case "Tobeend.html": //待完结
59
+			state = '7';
60
+			break;
58 61
 		case "resultVisit.html": //综合查询
59
-			state = $('#sc_returnVisit').val();
62
+			state = '6';//$('#sc_returnVisit').val();
60 63
 			break;
61 64
 		default:
62 65
 			break;
@@ -85,10 +88,10 @@ function initTable() {
85 88
 				page: params.pageNumber,
86 89
 				pagesize: params.pageSize,
87 90
 				state: state, //	是	string	是否回访(0待回访,1已回访,null回访查询)
88
-				id: $('#sc_key').val(), //	是	string	工单编号
89
-				type: $('#sc_source').val(), //	是	string	工单来源(字典)
91
+				keywords: $('#sc_key').val(), //	是	string	工单编号
92
+				source: $('#sc_source').val(), //	是	string	工单来源(字典)
90 93
 				type: $('#sc_order_type').val(), //	是	string	工单类型(字典)
91
-				callresultid: $('#sc_callResult').val(), //	呼叫结果
94
+				// callresultid: $('#sc_callResult').val(), //	呼叫结果
92 95
 				starttime: $('#sc_time').val() && $('#sc_time').val().split(' ~ ')[0], //否	string	工单起止时间
93 96
 				endtime: $('#sc_time').val() && $('#sc_time').val().split(' ~ ')[1], //否	string	工单起止时间
94 97
 				token: $.cookie("token")
@@ -104,19 +107,52 @@ function initTable() {
104 107
 	});
105 108
 }
106 109
 
110
+function formatterOprateDispose(val, row) {
111
+	return '<ul class="tool_downs">' +
112
+		'<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_ID + '" onclick="btn_delete(\'' + row.F_ID + '\')" title="完结">完结</a></li>' +
113
+		'</ul>';
114
+
115
+}
116
+
117
+function btn_delete(id) {
118
+	layer.confirm('是否完结?', {
119
+		icon: 7,
120
+		btn: ['是', '否'] //按钮
121
+	}, function(index) {
122
+		/*执行删除*/
123
+		$.ajax({
124
+			type: "get",
125
+			url: huayi.config.callcenter_url + "WorkOrderNew/EndOrder",
126
+			dataType: 'json',
127
+			async: true,
128
+			data: {
129
+				orderid:id,
130
+				isover:1,
131
+				token: $.cookie("token")
132
+			},
133
+			success: function(data) {
134
+				layer.msg("完结成功!");
135
+				$('#workorderlist').bootstrapTable('refresh');
136
+				top.workcount();
137
+				$('.Closed').trigger('click');
138
+				layer.close(index);
139
+			}
140
+		});
141
+	});
142
+}
107 143
 //格式化工单编号
108 144
 function formatterOrderId(val, row) {
109
-	return '<div class="imgs" ><a class="xg" onclick= btn_detail("' + val + '") >' + val + '</a></div>';
145
+	return '<div class="imgs" ><a class="xg" onclick= btn_detail("' + row.F_ID + '") >' + val + '</a></div>';
110 146
 }
111 147
 
112 148
 //格式化客户电话(待回访)
113 149
 function formatterTel(val, row) {
114
-	return '<div class="imgs" ><a class="xg" onclick= btn_visit("' + row.WorkOrderID + '") >' + val + '</a></div>';
150
+	return '<div class="imgs" ><a class="xg" onclick= btn_visit("' + row.F_ID + '") >' + val + '</a></div>';
115 151
 }
116 152
 
117 153
 //格式化客户电话(已回访)
118 154
 function formatterHaveTel(val, row) {
119
-	return '<div class="imgs" ><a class="xg" onclick= btn_haveVisit("' + row.WorkOrderID + '") >' + val + '</a></div>';
155
+	return '<div class="imgs" ><a class="xg" onclick= btn_haveVisit("' + row.F_ID + '") >' + val + '</a></div>';
120 156
 }
121 157
 //格式化 工单状态
122 158
 function formatterState(val) {
@@ -202,9 +238,15 @@ function formatterAuditUser(val) {
202 238
 
203 239
 //查看详情
204 240
 function btn_detail(oid) {
241
+	alert(11111);
205 242
 	$(".ckxq").removeClass("Hidens");
206 243
 	detailOrderNum = oid;
207 244
 	$(".ckxq ul li").eq(0).trigger("click");
245
+	
246
+	// $('#order_details').load('../template/orderDetails.html');
247
+
248
+	// $("#order_details").removeClass("Hidens");
249
+	// detailOrderNum = oid;
208 250
 }
209 251
 
210 252
 //回访
@@ -232,34 +274,71 @@ function btn_haveVisit(oid) {
232 274
 }
233 275
 //获取工单详情
234 276
 function getWorkOrderDetails() {
235
-	$.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetWorkOrder', {
236
-		"orderid": detailOrderNum,
277
+	$.getJSON(huayi.config.callcenter_url + 'WorkOrderNew/GetDetails', {
278
+		id: detailOrderNum,
237 279
 		"token": $.cookie("token")
238 280
 	}, function(result) {
239 281
 		if(result.state.toLowerCase() == "success") {
240 282
 
241
-			if(result.data.data && result.data.data.length > 0) {
242
-				var data = result.data.data[0];
243
-				$("#xq_gdbh").text(data.WorkOrderID);
244
-				$("#xq_gdlx").text(data.GDLXName); //工单类型
245
-				$("#xq_cjsj").text(data.CreateTime); //创建时间
246
-				$("#xq_gdzt").html(formatterState(data.State)); //工单状态
247
-				$("#xq_khxm").text(data.Customer); //客户姓名
248
-				$("#xq_khdh").text(data.CustomerTel); //客户电话
249
-
250
-				$("#xq_iseffective").html(formatterIsEffective(data.IsEffective)); //工单有效性
251
-				$("#xq_source").text(data.GDLYName); //工单来源
252
-				$('#xq_regin').text(data.areaname); //区域名称		
253
-
254
-				$('#xq_pro').text(data.proname); //项目名称
255
-				$('#xq_floor').text(data.buildingname); //期号名称
256
-				$('#xq_buildingnum').text(data.BuildingNum);//	否	string	 楼号
257
-				$('#xq_unitnum').text(data.UnitNum);//	否	string	单元
258
-				$('#xq_room').text(data.Address); //房间号
259
-
260
-				$('#xq_ownerrelations').text(data.OwnerrelationsName); //房主关系
261
-				$('#xq_customerresponse').text(data.OustomerResponseName); //客户反应
262
-				$("#xq_zxgh").text(data.CreateUserName1); //创建人
283
+			if(result.rows && result.rows.length > 0) {
284
+				var data = result.rows[0];
285
+				$("#xq_gdbh").text(data.F_WorkOrderCode);//工单编号
286
+				$("#xq_gdlx").text(data.F_StateName); //工单状态
287
+				$("#xq_cjsj").text(data.F_SourceName); //工单来源
288
+				$("#xq_gdzt").text(data.F_TypeName); //工单类型
289
+				$("#xq_khxm").text(data.F_CusName); //客户姓名
290
+				$("#xq_khdh").text(data.F_CusPhone); //客户电话
291
+				$("#xq_company").text(data.F_CompanyName); //公司名称
292
+				
293
+				$("#xq_iseffective").text(data.F_CallID); //通话记录ID
294
+				$("#xq_source").text(data.F_IncidentProvince); //事发地省
295
+				$('#xq_handle').text(data.F_IncidentCountry); //事发地县	
296
+				$("#xq_fkdep").text(data.F_IncidentTownship); //事发地乡
297
+				$("#xq_responseUser").text(data.F_IncidentDetailed); //事发地详细地址
298
+				$("#xq_han").text(data.F_SalesBase); //销售基地
299
+				$("#xq_fkde").text(data.F_Description); //问题描述
300
+				$("#xq_reUser").text(data.F_DealType); //处理方式
301
+				$("#xq_ha").text(data.F_AreaName); //大区名称
302
+				$("#xq_fkd").text(data.F_BranchName); //分公司名称
303
+				$("#xq_response").text(data.F_Salesman); //业务员
304
+				$("#xq_dle").text(data.F_SalesPhone); //业务员电话
305
+				$("#xq_dep").text(data.F_Brands); //产品
306
+				$("#xq_User").text(data.F_MaterialID); //物料ID
307
+				$("#xq_andle").text(data.F_MaterialName); //物料名称
308
+				$("#xq_kdep").text(data.F_Model); //型号
309
+				$("#xq_ponseUser").text(data.F_Specs); //规格
310
+				$("#xq_and").text(data.F_Level1); //一级分类
311
+				$("#xq_kp").text(data.F_Level2); //二级分类
312
+				$("#xq_seUser").text(data.F_Level3); //三级分类
313
+				$("#xq_hyket").text(data.F_Brand); //品牌
314
+				
315
+				$("#xq_kusio").text(data.F_MaterialEffect); //复合肥肥效
316
+				$("#xq_dfafe").text(data.F_Pipeline); //产品线
317
+				$("#xq_hy").text(data.F_Craft); //工艺
318
+				$("#v").text(data.F_QuestionType); //问题列别
319
+				$("#xq_dfa").text(data.F_BatchNumber); //生产批号
320
+				$("#xq_problem").text(data.F_TS_Formula); //投诉配方
321
+				$("#xq_Consultation").text(data.F_TS_Category); //投诉产品种类
322
+				$("#xq_company").text(data.F_TS_Quantity); //投诉问题数量(吨)
323
+				$("#xq_prob").text(data.F_TS_Level); //投诉重要级别
324
+				$("#xq_Consul").text(data.F_ZX_ProName); //咨询产品名称
325
+				
326
+				$("#xq_com").text(data.F_ZX_Quantity); //咨询问题数量
327
+				$("#xq_blem").text(data.F_ZX_Area); //咨询大区
328
+				$("#xq_tation").text(data.F_ZX_Branch); //咨询分公司
329
+				$("#xq_pany").text(data.F_CJ_Time); //抽检时间
330
+				$("#xq_aaaa").text(data.F_CJ_Level); //抽检级别
331
+				$("#xq_bbbb").text(data.F_CJ_Unit); //抽检单位
332
+				$("#xq_cccc").text(data.F_CJ_TestUnit); //化验单位
333
+				$("#xq_xxxx").text(data.F_CJ_Tonnage); //抽检吨数
334
+				$("#xq_ssss").text(data.F_CJ_BagNo); //抽检袋数
335
+				$("#xq_qqqq").text(data.F_CJ_Outlay); //公关费用金额
336
+				$("#xq_wwww").text(data.F_DealBy); //处理人
337
+				$("#xq_eeee").text(data.F_DealTime); //处理时间
338
+				$("#xq_rrrr").text(data.F_DealContent); //处理内容
339
+				$("#xq_tttt").text(data.F_DealResult); //处理结果
340
+				$("#xq_yyyy").text(data.F_DealReasons); //未处理原因
341
+				$("#xq_uuuu").text(data.F_CreateBy); //添加人工号
263 342
 				if(data.TypeClass === 107) { //咨询
264 343
 					$('#xq_complaint').hide();
265 344
 				} else if(data.TypeClass === 108) { //投诉
@@ -297,7 +376,7 @@ function getItemList(type) {
297 376
 	//初始化表格,动态从服务器加载数据
298 377
 	table.bootstrapTable({
299 378
 		method: "get", //使用get请求到服务器获取数据
300
-		url: huayi.config.callcenter_url + "WorkOrder/GetItemList", //获取数据的Servlet地址
379
+		url: huayi.config.callcenter_url + "WorkOrderNew/GetItemList", //获取数据的Servlet地址
301 380
 		contentType: 'application/x-www-form-urlencoded',
302 381
 		striped: true, //表格显示条纹
303 382
 		pagination: true, //启动分页
@@ -316,7 +395,7 @@ function getItemList(type) {
316 395
 				page: params.pageNumber,
317 396
 				pagesize: params.pageSize,
318 397
 				type: type,
319
-				id: $('#xq_gdbh').text(),
398
+				id: detailOrderNum,
320 399
 				token: $.cookie("token")
321 400
 			};
322 401
 			return param;
@@ -355,7 +434,8 @@ function initTableLogs() {
355 434
 			var param = {
356 435
 				page: params.pageNumber, //否	int	当前页
357 436
 				pagesize: params.pageSize, //否	int	每页数
358
-				orderid: detailOrderNum, //否	string	工单编号
437
+				// orderid: detailOrderNum, //否	string	工单编号
438
+				orderid: $("#xq_gdbh").text(), //否	string 工单编号
359 439
 				//				keyword: detailOrderNum, //否	string	模糊搜索(之前反馈内容,修改的反馈内容,工单编号)
360 440
 				//starttime: $('#sc_time').val() && $('#sc_time').val().split(' ~ ')[0], //否	string	工单起止时间
361 441
 				//endtime: $('#sc_time').val() && $('#sc_time').val().split(' ~ ')[1], //否	string	工单起止时间
@@ -448,22 +528,22 @@ function dcexcel(obj) {
448 528
 	var orderMenu = top.$("iframe:visible")[0].src.split('/visit/')[1];
449 529
 	//console.log(orderMenu);
450 530
 	//是否回访(0待回访,1已回访,null回访查询)
451
-	var ltype = '';
531
+	var state = '';
452 532
 	switch(orderMenu) {
453 533
 		case "awaitVist.html": //待回访
454
-			ltype = '0';
534
+			state = '0';
455 535
 			break;
456 536
 		case "haveVisit.html": //已回访
457
-			ltype = '1';
537
+			state = '1';
458 538
 			break;
459 539
 		case "resultVisit.html": //综合查询
460
-			ltype = '';
540
+			state = '';
461 541
 			break;
462 542
 		default:
463 543
 			break;
464 544
 	}
465
-	var url = huayi.config.callcenter_url + "QuestionAnswer/ExportVisitList?token=" + $.cookie("token");
466
-	url += "&isreturnbak=" + ltype;
545
+	var url = huayi.config.callcenter_url + "WorkOrderNew/ExportVisitList?token=" + $.cookie("token");
546
+	url += "&isreturnbak=" + state;
467 547
 	url += "&id=" + $("#sc_key").val();
468 548
 	url += "&type=" + $("#sc_source").val();
469 549
 	url += "&starttime=" + ($('#sc_time').val() && $('#sc_time').val().split(' ~ ')[0]);

+ 338 - 191
CallCenterWeb.UI/visit/resultVisit.html

@@ -71,206 +71,353 @@
71 71
 				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
72 72
 					<thead>
73 73
 						<tr>
74
-							<th data-field="WorkOrderID" data-formatter="formatterOrderId" data-align="center">工单编号</th>
75
-							<th data-field="State" data-formatter="formatterState" data-align="center">工单状态</th>
76
-							<th data-field="IsEffective" data-formatter="formatterIsEffective" data-align="center">工单有效性</th>
77
-							<th data-field="Customer" data-width="80" data-align="center">客户姓名</th>
78
-							<th data-field="CustomerTel" data-formatter="formatterHaveTel" data-align="center">客户电话</th>
79
-							<th data-field="CallResult" data-align="center">呼叫结果</th>
80
-							<th data-field="IsReturnBak" data-formatter="formatterIsReturnBak" data-align="center">回访状态</th>
81
-							<th data-field="ResponUserName" data-align="center">回访人</th>
82
-							<th data-field="areaname" data-align="center">区域名称</th>
83
-							<th data-field="proname" data-align="center">项目名称</th>
84
-							<th data-field="buildingname" data-align="center">期号名称</th>
85
-							<th data-field="Address" data-align="center">房间号</th>
86
-							<th data-field="GDLYName" data-align="center">工单来源</th>
87
-							<th data-field="TypeClassName" data-align="center">工单类型</th>
88
-							<th data-field="complaintTypeName" data-align="center">投诉类型</th>
89
-							<th data-field="Detail" data-align="center" data-formatter="formatterDetail">反馈内容</th>
90
-							<th data-field="clcontent" data-align="center" data-formatter="formatterDetail">处理内容</th>
91
-							<th data-field="AuditUserNameRel" data-formatter="formatterAuditUser" data-align="center">接收人</th>
92
-							<th data-field="CreateUserNameRel" data-align="center">创建人</th>
93
-							<th data-field="CBCount" data-align="center">催办</th>
94
-							<th data-field="CreateTime" data-width="150" data-align="center">创建时间</th>
74
+							<th data-field="F_WorkOrderCode" data-formatter="formatterOrderId" data-align="center">工单编号</th>
75
+							<th data-field="F_DealResult" data-formatter="formatterState" data-align="center">工单状态</th>
76
+						<!-- 	<th data-field="IsEffective" data-formatter="formatterIsEffective" data-align="center">工单有效性</th> -->
77
+							<th data-field="F_SourceName" data-align="center">工单来源</th>
78
+							<th data-field="F_TypeName" data-align="center">工单类型</th>
79
+							<th data-field="F_CusName" data-width="60" data-align="center">客户姓名</th>
80
+							<th data-field="F_CusPhone"  data-align="center">客户电话</th> 
81
+							<th data-field="F_Callresults" data-align="center">呼叫结果</th>
82
+							<th data-field="F_VisitBy" data-align="center">回访人</th>
83
+							<th data-field="F_VisitResult" data-align="center">回访结果</th>
84
+							<!-- <th data-field="Detail" data-align="center" data-formatter="formatterDetail">反馈内容</th> -->
85
+							<!-- <th data-field="clcontent" data-align="center" data-formatter="formatterDetail">处理内容</th> -->
86
+							<!-- <th data-field="AuditUserNameRel" data-formatter="formatterAuditUser" data-align="center">接收人</th> -->
87
+							<!-- <th data-field="CreateUserNameRel" data-align="center">创建人</th> -->
88
+						<!-- 	<th data-field="CBCount" data-align="center">催办</th> -->
89
+							<th data-field="F_VisitOn" data-width="150" data-align="center">回访时间</th>
95 90
 						</tr>
96 91
 					</thead>
97 92
 				</table>
98 93
 			</div>
99 94
 			<!--查看详情-->
100 95
 			<div class="ckxq Hidens">
101
-				<ul class="clearfix ckxq_ul">
102
-					<li class="Active">工单详情</li>
103
-					<li>处理记录</li>
104
-					<li>催办记录</li>
105
-					<li>评论记录</li>
106
-					<li>修改记录</li>
107
-					<span class="Closed">×</span>
108
-				</ul>
109
-				<div class="gdxq">
110
-					<table id="gdxq_table" border="0" class="table table-bordered  table-hover " style="width: 100%;">
111
-						<tbody class="tbodys">
112
-							<tr>
113
-								<th>工单编号:</th>
114
-								<td>
115
-									<span id="xq_gdbh"></span>
116
-								</td>
117
-								<th>工单类型:</th>
118
-								<td>
119
-									<span id="xq_gdlx"></span>
120
-								</td>
121
-								<th>创建时间:</th>
122
-								<td>
123
-									<span id="xq_cjsj"></span>
124
-								</td>
125
-							</tr>
126
-							<tr>
127
-								<th>工单状态:</th>
128
-								<td>
129
-									<span id="xq_gdzt"></span>
130
-								</td>
131
-								<th>客户姓名:</th>
132
-								<td>
133
-									<span id="xq_khxm"></span>
134
-								</td>
135
-								<th>客户电话:</th>
136
-								<td>
137
-									<span id="xq_khdh"></span>
138
-								</td>
139
-							</tr>
140
-							<tr>
141
-								<th>工单有效性:</th>
142
-								<td>
143
-									<span id="xq_iseffective"></span>
144
-								</td>
145
-								<th>工单来源:</th>
146
-								<td>
147
-									<span id="xq_source"></span>
148
-								</td>
149
-								<th>区域名称:</th>
150
-								<td>
151
-									<span id="xq_regin"></span>
152
-								</td>
153
-							</tr>
154
-							<tr>
155
-								<th>项目名称:</th>
156
-								<td>
157
-									<span id="xq_pro"></span>
158
-								</td>
159
-								<th>期号名称:</th>
160
-								<td>
161
-									<span id="xq_floor"></span>
162
-								</td>
163
-								<th>楼号:</th>
164
-								<td>
165
-									<span id="xq_buildingnum"></span>
166
-								</td>
167
-							</tr>
168
-							<tr>
169
-								<th>单元号:</th>
170
-								<td>
171
-									<span id="xq_unitnum"></span>
172
-								</td>
173
-								<th>房间号:</th>
174
-								<td>
175
-									<span id="xq_room"></span>
176
-								</td>
177
-								<th>房主关系:</th>
178
-								<td>
179
-									<span id="xq_ownerrelations"></span>
180
-								</td>
181
-							</tr>
182
-							<tr>
183
-								<th>客户反应:</th>
184
-								<td>
185
-									<span id="xq_customerresponse"></span>
186
-								</td>
187
-								<th>创建人:</th>
188
-								<td>
189
-									<span id="xq_zxgh"></span>
190
-								</td>
191
-							</tr>
192
-							<tr id="xq_complaint">
193
-								<th>投诉类型</th>
194
-								<td>
195
-									<span id="xq_fkdep"></span>
196
-								</td>
197
-								<th>是否过质保</th>
198
-								<td>
199
-									<span id="isquality"></span>
200
-								</td>
201
-								<th>接收人:</th>
202
-								<td>
203
-									<span id="xq_responseUser"></span>
204
-								</td>
205
-							</tr>
206
-							<tr>
207
-								<th>反馈内容:</th>
208
-								<td colspan="5">
209
-									<p id="xq_gdnr" class="receptions"></p>
210
-								</td>
211
-							</tr>
212
-							<tr class="xq_notes">
213
-								<th>无效原因:</th>
214
-								<td colspan="5">
215
-									<p id="xq_note" class="receptions"></p>
216
-								</td>
217
-							</tr>
218
-						</tbody>
219
-					</table>
220
-				</div>
221
-				<div class="gdxq" style="display:none;">
222
-					<table id="itemTableList1" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
223
-						<thead>
224
-							<tr>
225
-								<th data-field="WorkOrderID" data-width="20%" data-align="left" data-formatter="formatterDealDetail">处理详情</th>
226
-								<th data-field="Detail" data-align="left">处理内容</th>
227
-								<th data-field="CreateTime" data-width="10%" data-align="center">创建时间</th>
228
-							</tr>
229
-						</thead>
230
-					</table>
231
-				</div>
232
-				<div class="gdxq" style="display:none;">
233
-					<table id="itemTableList2" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
234
-						<thead>
235
-							<tr>
236
-								<th data-field="CreateUserName" data-width="6%" data-align="center">催办人</th>
237
-								<th data-field="ToDeptName" data-width="6%" data-align="center">被催办部门</th>
238
-								<th data-field="ToUserName" data-width="6%" data-align="center">被催办人</th>
239
-								<th data-field="Detail">催办详情</th>
240
-								<th data-field="CreateTime" data-width="10%" data-align="center">创建时间</th>
241
-							</tr>
242
-						</thead>
243
-					</table>
244
-				</div>
245
-				<div class="gdxq" style="display:none;">
246
-					<table id="itemTableList3" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
247
-						<thead>
248
-							<tr>
249
-								<th data-field="CreateUserName" data-width="15%" data-align="center">评论人</th>
250
-								<th data-field="Detail" data-width="" data-align="left">评论详情</th>
251
-								<th data-field="CreateTime" data-width="10%" data-align="center">创建时间</th>
252
-							</tr>
253
-						</thead>
254
-					</table>
255
-				</div>
256
-				<div class="gdxq" style="display:none;">
257
-					<table id="itemTableList4" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
258
-						<thead>
259
-							<tr>
260
-								<th data-field="WorkOrderID" data-align="center">工单编号</th>
261
-								<th data-field="BeforeContent" data-align="center">反馈内容修改前</th>
262
-								<th data-field="UpdateContent" data-align="center">反馈内容修改后</th>
263
-								<th data-field="UserCode" data-align="center">修改人</th>
264
-								<th data-field="AddTime" data-width="180" data-align="center">修改时间</th>
265
-								<th data-field="Id" data-class="workOprate" data-width="80" data-formatter="formatterOprateLogs" data-align="center">操作</th>
266
-							</tr>
267
-						</thead>
268
-					</table>
96
+					<ul class="clearfix ckxq_ul">
97
+						<li class="Active">工单详情</li>
98
+						<li>处理记录</li>
99
+						<li>催办记录</li>
100
+						<li>评论记录</li>
101
+						<li>修改记录</li>
102
+						<span class="Closed">×</span>
103
+					</ul>
104
+					<div class="gdxq">
105
+						<table id="gdxq_table" border="0" class="table table-bordered  table-hover " style="width: 100%;">
106
+							<tbody class="tbodys">
107
+								<tr>
108
+									<th>工单编号:</th>
109
+									<td>
110
+										<span id="xq_gdbh"></span>
111
+									</td>
112
+									<th>工单状态:</th>
113
+									<td>
114
+										<span id="xq_gdlx"></span>
115
+									</td>
116
+									<th>工单来源:</th>
117
+									<td data-formatter="order">
118
+										<span id="xq_cjsj"></span>
119
+									</td>
120
+								</tr>
121
+								<tr>
122
+									<th>工单类型:</th>
123
+									<td>
124
+										<span id="xq_gdzt"></span>
125
+									</td>
126
+									<th>客户姓名:</th>
127
+									<td>
128
+										<span id="xq_khxm"></span>
129
+									</td>
130
+									<th>客户电话:</th>
131
+									<td>
132
+										<span id="xq_khdh"></span>
133
+									</td>
134
+								</tr>
135
+								<tr>
136
+									<th>公司名称:</th>
137
+									<td>
138
+										<span id="xq_company"></span>
139
+									</td>
140
+									<th>通话记录ID:</th>
141
+									<td>
142
+										<span id="xq_iseffective"></span>
143
+									</td>
144
+									<th>事发地省:</th>
145
+									<td>
146
+										<span id="xq_source"></span>
147
+									</td>
148
+								</tr>
149
+								<tr>
150
+									<th>事发地县:</th>
151
+									<td>
152
+										<span id="xq_handle"></span>
153
+									</td>
154
+									<th>事发地乡:</th>
155
+									<td>
156
+										<span id="xq_fkdep"></span>
157
+									</td>
158
+									<th>事发地详细地址:</th>
159
+									<td>
160
+										<span id="xq_responseUser"></span>
161
+									</td>
162
+								</tr>
163
+								<tr>
164
+									<th>销售基地:</th>
165
+									<td>
166
+										<span id="xq_han"></span>
167
+									</td>
168
+									<th>问题描述:</th>
169
+									<td>
170
+										<span id="xq_fkde"></span>
171
+									</td>
172
+									<th>处理方式:</th>
173
+									<td>
174
+										<span id="xq_reUser"></span>
175
+									</td>
176
+								</tr>
177
+								<tr>
178
+									<th>大区名称:</th>
179
+									<td>
180
+										<span id="xq_ha"></span>
181
+									</td>
182
+									<th>分公司名称:</th>
183
+									<td>
184
+										<span id="xq_fkd"></span>
185
+									</td>
186
+									<th>业务员:</th>
187
+									<td>
188
+										<span id="xq_response"></span>
189
+									</td>
190
+								</tr>
191
+								<tr>
192
+									<th>业务员电话:</th>
193
+									<td>
194
+										<span id="xq_dle"></span>
195
+									</td>
196
+									<th>产品:</th>
197
+									<td>
198
+										<span id="xq_dep"></span>
199
+									</td>
200
+									<th>物料ID:</th>
201
+									<td>
202
+										<span id="xq_User"></span>
203
+									</td>
204
+								</tr>
205
+								<!-- <tr class="xq_notes">
206
+									<th>无效原因:</th>
207
+									<td colspan="5">
208
+										<p id="xq_note" class="receptions"></p>
209
+									</td>
210
+								</tr> -->
211
+								
212
+								<tr>
213
+									<th>物料名称:</th>
214
+									<td>
215
+										<span id="xq_andle"></span>
216
+									</td>
217
+									<th>型号:</th>
218
+									<td>
219
+										<span id="xq_kdep"></span>
220
+									</td>
221
+									<th>规格:</th>
222
+									<td>
223
+										<span id="xq_ponseUser"></span>
224
+									</td>
225
+								</tr>
226
+								<tr>
227
+									<th>一级分类:</th>
228
+									<td>
229
+										<span id="xq_and"></span>
230
+									</td>
231
+									<th>二级分类:</th>
232
+									<td>
233
+										<span id="xq_kp"></span>
234
+									</td>
235
+									<th>三级分类:</th>
236
+									<td>
237
+										<span id="xq_seUser"></span>
238
+									</td>
239
+								</tr>
240
+								<tr>
241
+									<th>品牌:</th>
242
+									<td>
243
+										<span id="xq_hyket"></span>
244
+									</td>
245
+									<th>复合肥肥效:</th>
246
+									<td>
247
+										<span id="xq_kusio"></span>
248
+									</td>
249
+									<th>产品线:</th>
250
+									<td>
251
+										<span id="xq_dfafe"></span>
252
+									</td>
253
+								</tr>
254
+								<tr>
255
+									<th>工艺:</th>
256
+									<td>
257
+										<span id="xq_hy"></span>
258
+									</td>
259
+									<th>问题类别:</th>
260
+									<td>
261
+										<span id="xq_ku"></span>
262
+									</td>
263
+									<th>生产批号:</th>
264
+									<td>
265
+										<span id="xq_dfa"></span>
266
+									</td>
267
+								</tr>
268
+								<tr>
269
+									<th>投诉配方:</th>
270
+									<td>
271
+										<span id="xq_problem"></span>
272
+									</td>
273
+									<th>投诉产品种类:</th>
274
+									<td>
275
+										<span id="xq_Consultation"></span>
276
+									</td>
277
+									<th>投诉问题数量(吨):</th>
278
+									<td>
279
+										<span id="xq_company"></span>
280
+									</td>
281
+								</tr>
282
+								<tr>
283
+									<th>投诉重要级别:</th>
284
+									<td>
285
+										<span id="xq_prob"></span>
286
+									</td>
287
+									<th>咨询产品名称:</th>
288
+									<td>
289
+										<span id="xq_Consul"></span>
290
+									</td>
291
+									<th>咨询问题数量:</th>
292
+									<td>
293
+										<span id="xq_com"></span>
294
+									</td>
295
+								</tr>
296
+								<tr>
297
+									<th>咨询大区:</th>
298
+									<td>
299
+										<span id="xq_blem"></span>
300
+									</td>
301
+									<th>咨询分公司:</th>
302
+									<td>
303
+										<span id="xq_tation"></span>
304
+									</td>
305
+									<th>抽检时间:</th>
306
+									<td>
307
+										<span id="xq_pany"></span>
308
+									</td>
309
+								</tr>
310
+								<tr>
311
+									<th>抽检级别:</th>
312
+									<td>
313
+										<span id="xq_aaaa"></span>
314
+									</td>
315
+									<th>抽检单位:</th>
316
+									<td>
317
+										<span id="xq_bbbb"></span>
318
+									</td>
319
+									<th>化验单位:</th>
320
+									<td>
321
+										<span id="xq_cccc"></span>
322
+									</td>
323
+								</tr>
324
+								<tr>
325
+									<th>抽检吨数:</th>
326
+									<td>
327
+										<span id="xq_xxxx"></span>
328
+									</td>
329
+									<th>抽检袋数:</th>
330
+									<td>
331
+										<span id="xq_ssss"></span>
332
+									</td>
333
+									<th>公关费用金额:</th>
334
+									<td>
335
+										<span id="xq_qqqq"></span>
336
+									</td>
337
+								</tr>
338
+								<tr>
339
+									<th>处理人:</th>
340
+									<td>
341
+										<span id="xq_wwww"></span>
342
+									</td>
343
+									<th>处理时间:</th>
344
+									<td>
345
+										<span id="xq_eeee"></span>
346
+									</td>
347
+									<th>处理内容:</th>
348
+									<td>
349
+										<span id="xq_rrrr"></span>
350
+									</td>
351
+								</tr>
352
+								<tr>
353
+									<th>处理结果:</th>
354
+									<td>
355
+										<span id="xq_tttt"></span>
356
+									</td>
357
+									<th>未处理原因:</th>
358
+									<td>
359
+										<span id="xq_yyyy"></span>
360
+									</td>
361
+									<th>添加人工号:</th>
362
+									<td>
363
+										<span id="xq_uuuu"></span>
364
+									</td>
365
+								</tr>
366
+							</tbody>
367
+						</table>
368
+					</div>
369
+					<div class="gdxq" style="display:none;">
370
+						<table id="itemTableList1" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
371
+							<thead>
372
+								<tr>
373
+									<!-- <th data-field="WorkOrderID" data-width="20%" data-align="left" data-formatter="formatterDealDetail">处理详情</th> -->
374
+									<th data-field="F_OptContent" data-align="left">处理内容</th>
375
+									<th data-field="F_CreateTime" data-width="10%" data-align="center">创建时间</th>
376
+								</tr>
377
+							</thead>
378
+						</table>
379
+					</div>
380
+					<div class="gdxq" style="display:none;">
381
+						<table id="itemTableList2" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
382
+							<thead>
383
+								<tr>
384
+									<th data-field="F_CreateUserName" data-width="6%" data-align="center">催办人</th>
385
+									<th data-field="F_NextDeptName" data-width="6%" data-align="center">被催办部门</th>
386
+									<th data-field="F_NextUserName" data-width="6%" data-align="center">被催办人</th>
387
+									<th data-field="F_OptContent">催办详情</th>
388
+									<th data-field="F_CreateTime" data-width="10%" data-align="center">创建时间</th>
389
+								</tr>
390
+							</thead>
391
+						</table>
392
+					</div>
393
+					<div class="gdxq" style="display:none;">
394
+						<table id="itemTableList3" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
395
+							<thead>
396
+								<tr>
397
+									<th data-field="CreateUserName" data-width="15%" data-align="center">评论人</th>
398
+									<th data-field="Detail" data-width="" data-align="left">评论详情</th>
399
+									<th data-field="CreateTime" data-width="10%" data-align="center">创建时间</th>
400
+								</tr>
401
+							</thead>
402
+						</table>
403
+					</div>
404
+					<div class="gdxq" style="display:none;">
405
+						<table id="itemTableList4" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
406
+							<thead>
407
+								<tr>
408
+									<th data-field="WorkOrderID" data-align="center">工单编号</th>
409
+									<th data-field="BeforeContent" data-align="center">反馈内容修改前</th>
410
+									<th data-field="UpdateContent" data-align="center">反馈内容修改后</th>
411
+									<th data-field="UserCode" data-align="center">修改人</th>
412
+									<th data-field="AddTime" data-width="180" data-align="center">修改时间</th>
413
+									<th data-field="Id" data-class="workOprate" data-width="80" data-formatter="formatterOprateLogs" data-align="center">操作</th>
414
+								</tr>
415
+							</thead>
416
+						</table>
417
+					</div>
269 418
 				</div>
270 419
 			</div>
271 420
 
272
-		</div>
273
-
274 421
 		<script src="../js/laydate/laydate.js"></script>
275 422
 		<script src="../js/bootstrap-select/js/bootstrap-select.js"></script>
276 423
 		<script src="../js/bootstrap-select/js/i18n/defaults-zh_CN.js"></script>