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- //指派
- function btn_transfer(oid, isDetail, rtype, rstate) {
- layer.open({
- type: 2,
- title: '处理工单',
- maxmin: true, //开启最大化最小化按钮
- area: ['80%', '90%'],
- content: "../WorkOrder/commonHtml/WorkOrderTransfer.html?oid=" + oid + "&isDetail=" + isDetail + "&rtype=" + rtype + "&rstate=" + rstate,
- // cancel: function(index, layero) {
- // if(confirm('确定要关闭么')){
- // layer.close(index)
- // }
- // return false;
- // }
- });
- }
- // 修改 oid工单id isDetail 是否是详情页面的处理
- function btn_edit(oid, issearch) {
- layer.open({
- type: 2,
- title: '修改工单',
- maxmin: true, //开启最大化最小化按钮
- area: ['80%', '90%'],
- content: '../WorkOrder/commonHtml/addOrEditWorkOrder.html?oid=' + oid + '&issearch=' + issearch
- });
- }
- //详情
- function btn_detail(oid, isCallScreen) {
- console.log(oid)
- $(".xg").css("color", "#337ab7")
- $(oid).css("color", "red")
- detailOrderNum = $(oid).attr("index")
- console.log(detailOrderNum)
- layer.open({
- shadeClose: true,
- type: 2,
- title: '工单详情',
- maxmin: true, //开启最大化最小化按钮
- area: ['95%', '90%'],
- content: '../WorkOrder/commonHtml/orderDetails.html?oid=' + detailOrderNum
- });
- }
- //完结
- function btn_receiv(id, state, state2, flag) {
- // console.log(id, state, state2)
- if(state == 10 && state2 == 10 && flag == 3) {
- layer.confirm('您要完结外线还是内线?请选择', {
- skin: "my-skin",
- btn: ['外线', '内线'],
- cancel: function(index, layero) {}
- }, function() {
- onend(id, 1)
- }, function() {
- onend(id, 2)
- });
- } else {
- layer.confirm('您确定要完结吗?', {
- icon: 7,
- btn: ['是', '否']
- }, function() {
- onend(id)
- })
- }
- // layer.confirm('确定完结?', {
- // icon: 7,
- // btn: ['是', '否'] //按钮
- // }, function(index) {
- // $.ajax({
- // type: "post",
- // url: huayi.config.callcenter_url + "WorkOrderNew/EndOrder",
- // dataType: 'json',
- // async: true,
- // data: {
- // orderid: id,
- // isover: 2,
- // token: $.cookie("token")
- // },
- // beforeSend: function() {
- // loadIndex = layer.load();
- // },
- // success: function(data) {
- // layer.msg("完结成功!");
- // layer.close(loadIndex);
- // $('#workorderlist').bootstrapTable('refresh');
- // top.workcount();
- // $('.Closed').trigger('click');
- // layer.close(index);
- // }
- // });
- // });
- }
- function onend(id, state) {
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + "WorkOrderNew/EndOrder",
- dataType: 'json',
- async: true,
- beforeSend: function() {
- loadIndex = layer.load();
- },
- data: {
- orderid: id,
- inoutflag: state,
- isover: 2,
- token: $.cookie("token")
- },
- success: function(data) {
- layer.close(loadIndex);
- $('#workorderlist').bootstrapTable('refresh');
- $('.Closed').trigger('click');
- // layer.close(index);
- layer.msg("完结成功!");
- }
- });
- }
- //回访
- function btn_visit(oid) {
- layer.open({
- type: 2,
- title: '回访信息',
- maxmin: true, //开启最大化最小化按钮
- shade: 0,
- area: ['80%', '90%'],
- content: '../WorkOrder/commonHtml/LookMessage.html?oid=' + oid
- });
- }
- //撤回
- function btn_withdraw(oid, inf, inoutstate, flagstate,woflag) {
- console.log(oid, inf, inoutstate, flagstate,woflag)
- if(inoutstate == 3 && flagstate == 3 && woflag != 9) {
- layer.confirm('您要撤回外线还是内线?请选择', {
- skin: "my-skin",
- btn: ['外线', '内线'],
- cancel: function(index, layero) {}
- }, function() {
- withdraw(oid, 1)
- }, function() {
- withdraw(oid, 2)
- });
- } else {
- withdraw(oid)
- }
- }
- function withdraw(oid, inoutstate) {
- layer.prompt({
- formType: 2,
- value: '',
- title: '请输入撤回原因',
- area: ['800px', '240px'] //自定义文本域宽高
- }, function(value, index, elem) {
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + 'WorkOrderNew/RevokeWo',
- async: true,
- dataType: "json",
- beforeSend: function() {
- loadIndex = layer.load();
- },
- data: {
- orderid: oid, // 工单ID
- cont: value, // 撤回原因
- inoutflag: inoutstate,
- token: $.cookie("token")
- },
- success: function(result) {
- if(result.state.toLowerCase() == "success") {
- layer.close(loadIndex);
- $('#workorderlist').bootstrapTable('refresh');
- $('.Closed').trigger('click');
- layer.close(index);
- layer.msg("撤回成功!");
- } else {
- layer.close(loadIndex);
- }
- }
- });
- });
- }
- //待指派删除
- //删除
- function btn_delete(id) {
- layer.confirm('确定删除当前记录?', {
- icon: 7,
- btn: ['是', '否'] //按钮
- }, function(index) {
- /*执行删除*/
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + "WorkOrderNew/DelWorkOrder",
- dataType: 'json',
- async: true,
- beforeSend: function() {
- loadIndex = layer.load();
- },
- data: {
- ids: id,
- token: $.cookie("token")
- },
- success: function(data) {
- layer.msg("删除成功!");
- layer.close(loadIndex);
- $('#workorderlist').bootstrapTable('refresh');
- $('.Closed').trigger('click');
- layer.close(index);
- }
- });
- });
- }
- //注解
- function btn_zhuei(oid) {
- layer.open({
- type: 2,
- title: '请输入注解原因',
- maxmin: true, //开启最大化最小化按钮
- shade: 0,
- area: ['50%', '50%'],
- content: '../WorkOrder/commonHtml/zhujie.html?oid=' + oid
- });
- }
- //function btn_zhuei(oid) {
- // layer.prompt({
- // formType: 2,
- // value: '',
- // title: '请输入注解原因',
- // area: ['800px', '240px'] //自定义文本域宽高
- // }, function(value, index, elem) {
- // $.ajax({
- // type: "post",
- // url: huayi.config.callcenter_url + 'WorkOrderNew/Annotation',
- // async: true,
- // dataType: "json",
- // beforeSend: function() {
- // loadIndex = layer.load();
- // },
- // data: {
- // orderid: oid, // 工单ID
- // cont: value, // 退回原因
- // token: $.cookie("token")
- // },
- // success: function(result) {
- // if(result.state.toLowerCase() == "success") {
- // layer.close(loadIndex);
- // $('#workorderlist').bootstrapTable('refresh');
- // $('.Closed').trigger('click');
- // layer.close(index);
- // layer.msg("注解成功!");
- // } else {
- // layer.close(loadIndex);
- // }
- // }
- // });
- // });
- //}
- //接单
- function btn_receive(oid, inout, F_Flag) {
- if(inout == 3 && F_Flag == 3) {
- layer.confirm('您要处理外线还是内线?请选择', {
- skin: "my-skin",
- btn: ['外线', '内线'],
- cancel: function(index, layero) {}
- }, function() {
- jiedan(oid, 1)
- }, function() {
- jiedan(oid, 2)
- });
- } else {
- layer.confirm('您确认要接单吗', {
- icon: 7,
- btn: ['接单', '取消']
- }, function(index) {
- layer.close(index)
- jiedan(oid)
- })
- }
- }
- // layer.confirm('您确认要接单吗?', {
- // icon: 7,
- // btn: ['接单', '取消'] //按钮
- // }, function() {
- // $.ajax({
- // type: "post",
- // url: huayi.config.callcenter_url + 'WorkOrderNew/SureWorkOrder',
- // async: true,
- // dataType: 'json',
- // beforeSend: function() {
- // loadIndex = layer.load();
- // },
- // data: {
- // orderid: oid,
- // token: $.cookie("token")
- // },
- // success: function(result) {
- // if(result.state.toLowerCase() == "success") {
- // // layer.msg("接单成功");
- // $('#workorderlist').bootstrapTable('refresh');
- // layer.close(loadIndex);
- // layer.open({
- // type: 2,
- // title: '处理工单',
- // maxmin: true, //开启最大化最小化按钮
- // area: ['80%', '90%'],
- // content: "../WorkOrder/commonHtml/WorkOrderTransfer.html?oid=" + oid,
- // });
- // } else {
- // layer.close(loadIndex);
- // }
- // }
- // });
- // });
- //}
- function jiedan(oid, inout) {
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + 'WorkOrderNew/SureWorkOrder',
- async: true,
- dataType: 'json',
- beforeSend: function() {
- loadIndex = layer.load();
- },
- data: {
- orderid: oid,
- inoutflag: inout,
- token: $.cookie("token")
- },
- success: function(result) {
- if(result.state.toLowerCase() == "success") {
- $('#workorderlist').bootstrapTable('refresh');
- layer.close(loadIndex);
- layer.open({
- type: 2,
- title: '处理工单',
- maxmin: true, //开启最大化最小化按钮
- area: ['80%', '90%'],
- content: "../WorkOrder/commonHtml/WorkOrderTransfer.html?oid=" + oid,
- });
- } else {
- layer.close(loadIndex);
- }
- }
- });
- }
- //退回
- function btn_back(oid, inout, F_Flag) {
- console.log(oid, inout, F_Flag)
- if(inout == 3 && F_Flag == 3) {
- layer.confirm('您要退回外线还是内线?请选择', {
- btn: ['外线', '内线'],
- cancel: function(index, layero) {}
- }, function() {
- onback(oid, 1)
- }, function() {
- onback(oid, 2)
- });
- } else {
- onback(oid)
- }
- // layer.prompt({
- // formType: 2,
- // value: '',
- // title: '请输入退回原因',
- // area: ['800px', '240px'] //自定义文本域宽高
- // }, function(value, index, elem) {
- // $.post(huayi.config.callcenter_url + 'WorkOrderNew/BackWorkOrder', {
- // orderid: oid, // 工单ID
- // cont: value, // 退回原因
- // type: 0, // 0退回,1异常退回
- // token: $.cookie("token")
- // }, function(result) {
- // result = $.parseJSON(result);
- // if(result.state.toLowerCase() == "success") {
- // $('#workorderlist').bootstrapTable('refresh');
- // $('.Closed').trigger('click');
- // layer.close(index);
- // layer.msg("退回成功!");
- // }
- // })
- // });
- }
- function onback(oid, state) {
- layer.prompt({
- formType: 2,
- value: '',
- title: '请输入退回原因',
- area: ['800px', '240px'] //自定义文本域宽高
- }, function(value, index, elem) {
- $.post(huayi.config.callcenter_url + 'WorkOrderNew/BackWorkOrder', {
- orderid: oid, // 工单ID
- inoutflag: state,
- cont: value, // 退回原因
- type: 0, // 0退回,1异常退回
- token: $.cookie("token")
- }, function(result) {
- result = $.parseJSON(result);
- if(result.state.toLowerCase() == "success") {
- $('#workorderlist').bootstrapTable('refresh');
- $('.Closed').trigger('click');
- layer.close(index);
- layer.msg("退回成功!");
- }
- })
- });
- }
- // 申请接单
- function btn_end(oid, isDetail) {
- layer.open({
- type: 2,
- title: '工单结单',
- maxmin: true, //开启最大化最小化按钮
- area: ['80%', '90%'],
- content: "../WorkOrder/commonHtml/WorkOrderEnd.html?oid=" + oid + "&isDetail=" + isDetail,
- });
- }
- //异常退回
- function btn_abnormal_back(oid, inout, F_Flag) {
- console.log(oid, inout, F_Flag)
- if(inout == 3 && F_Flag == 3) {
- layer.confirm('您要异常退回外线还是内线?请选择', {
- btn: ['外线', '内线'],
- cancel: function(index, layero) {}
- }, function() {
- on_abnormal_back(oid, 1)
- }, function() {
- on_abnormal_back(oid, 2)
- });
- } else {
- on_abnormal_back(oid)
- }
- // layer.prompt({
- // formType: 2,
- // value: '',
- // title: '请输入异常退回原因',
- // area: ['800px', '240px'] //自定义文本域宽高
- // }, function(value, index, elem) {
- // $.ajax({
- // type: "post",
- // url: huayi.config.callcenter_url + 'WorkOrderNew/BackWorkOrder',
- // async: true,
- // dataType: "json",
- // beforeSend: function() {
- // loadIndex = layer.load();
- // },
- // data: {
- // orderid: oid, // 工单ID
- // cont: value, // 退回原因
- // type: 1, // 0退回,1异常退回
- // token: $.cookie("token")
- // },
- // success: function(result) {
- // if(result.state.toLowerCase() == "success") {
- // $('#workorderlist').bootstrapTable('refresh');
- // // top.workcount();
- // $('.Closed').trigger('click');
- // layer.close(loadIndex)
- // layer.close(index);
- // layer.msg("异常退回成功!");
- // } else {
- // layer.close(loadIndex);
- // }
- // }
- // });
- //
- // });
- }
- function on_abnormal_back(oid, state) {
- layer.prompt({
- formType: 2,
- value: '',
- title: '请输入异常退回原因',
- area: ['800px', '240px'] //自定义文本域宽高
- }, function(value, index, elem) {
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + 'WorkOrderNew/BackWorkOrder',
- async: true,
- dataType: "json",
- beforeSend: function() {
- loadIndex = layer.load();
- },
- data: {
- orderid: oid, // 工单ID
- inoutflag: state,
- cont: value, // 退回原因
- type: 1, // 0退回,1异常退回
- token: $.cookie("token")
- },
- success: function(result) {
- if(result.state.toLowerCase() == "success") {
- $('#workorderlist').bootstrapTable('refresh');
- // top.workcount();
- $('.Closed').trigger('click');
- layer.close(loadIndex)
- layer.close(index);
- layer.msg("异常退回成功!");
- } else {
- layer.close(loadIndex);
- }
- }
- });
- });
- }
- //抄送
- function btn_send(oid) {
- layer.open({
- type: 2,
- title: '抄送',
- maxmin: true, //开启最大化最小化按钮
- area: ['50%', '60%'],
- content: "../WorkOrder/commonHtml/sendcopy.html?oid=" + oid,
- });
- }
- //申请延期
- function btn_bacd(oid) {
- layer.open({
- type: 2,
- title: '申请延期',
- maxmin: true, //开启最大化最小化按钮
- area: ['50%', '60%'],
- content: "../WorkOrder/commonHtml/AppExtension.html?oid=" + oid,
- });
- }
- //申请延期
- function delay_app(oid, delay_time) {
- layer.open({
- type: 2,
- title: '延时办理',
- maxmin: true, //开启最大化最小化按钮
- area: ['50%', '60%'],
- content: "../WorkOrder/commonHtml/delayApproval.html?oid=" + oid + "&delay_time=" + delay_time,
- });
- }
- //申请延期
- function btn_examine(oid) {
- layer.open({
- type: 2,
- title: '待办理',
- maxmin: true, //开启最大化最小化按钮
- area: ['50%', '60%'],
- content: "../WorkOrder/commonHtml/sttyExamine.html?oid=" + oid,
- });
- }
- //办理
- function btn_gcsp(oid) {
- layer.prompt({
- formType: 2,
- value: '',
- title: '请输入办理内容',
- area: ['800px', '240px'] //自定义文本域宽高
- }, function(value, index, elem) {
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + 'WorkOrderNew/HigApprovalOrder',
- async: true,
- dataType: 'json',
- beforeSend: function() {
- loadIndex = layer.load();
- },
- data: {
- orderid: oid,
- cont: value,
- token: $.cookie("token")
- },
- success: function(result) {
- if(result.state.toLowerCase() == "success") {
- layer.close(loadIndex);
- layer.msg("办理成功!");
- $('#workorderlist').bootstrapTable('refresh');
- $('.Closed').trigger('click');
- layer.close(index);
- } else {
- $("#save_order").attr("disabled", false);
- $("#save_order").text("保存");
- layer.close(loadIndex);
- }
- }
- })
- });
- }
- //办理
- function btn_auditor(oid) {
- layer.open({
- type: 2,
- title: '办理工单',
- maxmin: true, //开启最大化最小化按钮
- area: ['50%', '30%'],
- content: "../WorkOrder/commonHtml/examine.html?oid=" + oid,
- });
- }
- //催办
- function btn_remind(oid) {
- layer.prompt({
- formType: 2,
- value: '',
- title: '请输入催办内容',
- area: ['800px', '240px'] //自定义文本域宽高
- }, function(value, index, elem) {
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + 'WorkOrderNew/AddWorkOrderRemind',
- async: true,
- dataType: 'json',
- beforeSend: function() {
- loadIndex = layer.load();
- },
- data: {
- orderid: oid,
- cont: value,
- token: $.cookie("token")
- },
- success: function(result) {
- if(result.state.toLowerCase() == "success") {
- layer.msg("催办工单成功!");
- layer.close(loadIndex);
- $('#workorderlist').bootstrapTable('refresh');
- $('.Closed').trigger('click');
- layer.close(index);
- } else {
- $("#save_order").attr("disabled", false);
- $("#save_order").text("保存");
- layer.close(loadIndex);
- }
- }
- })
- });
- }
- //高层审核
- function btn_highexamine(oid) {
- layer.open({
- type: 2,
- title: '审核工单',
- maxmin: true, //开启最大化最小化按钮
- shade: 0,
- area: ['50%', '50%'],
- content: '../WorkOrder/commonHtml/highshenhe.html?oid=' + oid
- });
- }
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