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- <!doctype html>
- <html>
- <head>
- <meta charset="UTF-8">
- <title>工单详情</title>
- <meta name="viewport" content="width=device-width, initial-scale=1,maximum-scale=1,user-scalable=no">
- <meta name="apple-mobile-web-app-capable" content="yes">
- <meta name="apple-mobile-web-app-status-bar-style" content="black">
- <link href="../css/mui.css" rel="stylesheet" />
- <link href="../css/mui.picker.css" rel="stylesheet" />
- <link href="../css/mui.poppicker.css" rel="stylesheet" />
- <link href="../css/iconfont.css" rel="stylesheet" />
- <link href="css/details.css" rel="stylesheet" />
- </head>
- <body>
- <div class="mui-nav">
- <a class="mui-icon mui-icon-arrowleft return"></a>
- 工单详情
- </div>
- <div class="mui-content" style="margin-top: 44px;">
- <ul class="mui-table-view mui-table-view-ul">
- <li class="mui-table-view-cell mui-table-view-li">
- <div class="mui-input-row">
- <label class="label font-color5">工单类型:</label>
- <div class="mui-radio mui-right radio_box">
- <label class="font-color6" id="Work_classname"></label>
- </div>
- </div>
- </li>
- <li class="mui-table-view-cell mui-table-view-li">
- <div class="mui-input-row">
- <label class="label font-color5">部门:</label>
- <div class="mui-radio mui-right radio_box">
- <label class="font-color6" id="section"></label>
- </div>
- </div>
- </li>
- <li class="mui-table-view-cell mui-table-view-li ">
- <div class="mui-input-row">
- <label class="label font-color5">客户姓名:</label>
- <div class="mui-radio mui-right radio_box">
- <label class="font-color6" id="customer"></label>
- </div>
- </div>
- </li>
- <li class="mui-table-view-cell mui-table-view-li">
- <div class="mui-input-row">
- <label class="label font-color5">联系电话:</label>
- <div class="mui-radio mui-right radio_box">
- <label class="font-color6" id="customerTel"></label>
- </div>
- </div>
- </li>
- <li class="mui-table-view-cell mui-table-view-li">
- <div class="mui-input-row">
- <label class="label font-color5">公司名称:</label>
- <div class="mui-radio mui-right radio_box">
- <label class="font-color6" id="Work_areaname" data-index=""></label>
- </div>
- </div>
- </li>
- <li class="mui-table-view-cell mui-table-view-li">
- <div class="mui-input-row">
- <label class="label font-color5">业务员:</label>
- <div class="mui-radio mui-right radio_box">
- <label class="font-color6" id="order_tower"></label>
- </div>
- </div>
- </li>
- <li class="mui-table-view-cell mui-table-view-li">
- <div class="mui-input-row">
- <label class="label font-color5">业务员电话:</label>
- <div class="mui-radio mui-right radio_box">
- <label class="font-color6" id="order_unit"></label>
- </div>
- </div>
- </li>
- <li class="mui-table-view-cell mui-table-view-li">
- <div class="mui-input-row">
- <label class="label font-color5">添加人工号:</label>
- <div class="mui-radio mui-right radio_box">
- <label class="font-color6" id="Work_houseID"></label>
- </div>
- </div>
- </li>
- <!--业主信息-->
- <!--<li class="mui-table-view-cell mui-table-view-li">
- <div class="mui-input-row">
- <label class="label font-color5">业主信息:</label>
- <div class="mui-radio mui-right radio_box">
- <label class="font-color6">范冰冰 1566666666</label>
- </div>
- </div>
- </li>-->
- <li class="mui-table-view-cell mui-table-view-li">
- <div class="mui-input-row">
- <label class="label font-color5">处理人:</label>
- <div class="mui-radio mui-right radio_box">
- <label class="font-color6" id="Work_ownerRelations"></label>
- </div>
- </div>
- </li>
- <li class="mui-table-view-cell mui-table-view-li" id="source">
- <div class="mui-input-row">
- <label class="label font-color5">处理时间:</label>
- <div class="mui-radio mui-right radio_box">
- <label class="font-color6" id="Work_source"></label>
- </div>
- </div>
- </li>
- <li class="mui-table-view-cell mui-table-view-li Work_lastDealDiv">
- <div class="mui-input-row">
- <label class="label font-color5">处理内容:</label>
- <div class="mui-radio mui-right radio_box">
- <label class="font-color6 Work_lastDealUser"></label>
- </div>
- </div>
- </li>
- <li class="mui-table-view-cell mui-table-view-li">
- <div class="mui-input-row">
- <label class="label font-color5">处理结果:</label>
- <div class="mui-radio mui-right radio_box">
- <label class="font-color6 Work_last"></label>
- </div>
- </div>
- </li>
- <li class="mui-table-view-cell mui-table-view-li">
- <div class="mui-input-row">
- <label class="label font-color5">未处理原因:</label>
- <div class="mui-radio mui-right radio_box">
- <label class="font-color6" id="Work_workOrderID"></label>
- </div>
- </div>
- </li>
- <li class="mui-table-view-cell mui-table-view-li">
- <div class="mui-input-row">
- <label class="label font-color5">是否回访:</label>
- <div class="mui-radio mui-right radio_box">
- <label class="font-color6" id="Work_wor"></label>
- </div>
- </div>
- </li>
- <!--<li class="mui-table-view-cell mui-table-view-cell-pmargin ">
- <p><span class="font-color4">补充描述:</span>预约时间改为下午六点。现在不方便</p>
- </li>-->
- <li class="mui-table-view-cell mui-table-view-cell-pmargin">
- <p id="Work_detail"></p>
- </li>
- </ul>
- <ul class="mui-table-view mui-grid-view type3">
- <h4 class="mui-ellipsis size-16 mui_btn1_tit">操作按钮:</h4>
- <!--待处理-->
- <div class="mui_btn1" style="display: block;">
- <li class=" mui-media mui-col-xs-3">
- <button type="button" data-loading-text="提交中" class="mui-btn mui-btn-primary mui-btn-block reminder">超期原因</button>
- </li>
- </div>
-
- </ul>
- <div id="slider" class="mui-slider">
- <div id="sliderSegmentedControl" class="mui-slider-indicator mui-segmented-control mui-segmented-control-inverted">
- <a class="mui-control-item mui-active" href="#item1mobile" data-index="1">
- 工单跟踪
- </a>
- <!--<a class="mui-control-item" href="#item2mobile" data-index="2">
- 催单记录
- </a>
- <a class="mui-control-item" href="#item3mobile" data-index="2">
- 评论记录
- </a>-->
- </div>
- <div class="mui-slider-group">
- <div id="item1mobile" class="mui-slider-item mui-control-content mui-active">
- <ul class="mui-table-view folowlist" id="folow"></ul>
- </div>
- <div id="item2mobile" class="mui-slider-item mui-control-content">
- <ul class="mui-table-view" id="remind"></ul>
- </div>
- <div id="item3mobile" class="mui-slider-item mui-control-content">
- <ul class="mui-table-view" id="commentlist"></ul>
- </div>
-
- </div>
- </div>
- </div>
- <div class="WordID" style="display: none;"></div>
- <!--弹框2-->
- <div class="pop_up_bj"></div>
- <div class="pop_up_div5" style="display: none;">
- <div class="tit">请输入超期原因</div>
- <div class="contain">
- <textarea class="textcont reminder_con" ></textarea>
- </div>
- <div class="btn">
- <button type="button" data-loading-text="提交中" class="mui-btn mui-btn-royal fl">取消</button>
- <button type="button" data-loading-text="提交中" class="mui-btn mui-btn-primary fr">确定</button>
- </div>
- </div>
- <script src="../js/jquery.min.js"></script>
- <script src="js/details.js"></script>
- <script src="../Script/Common/huayi.config.js"></script>
- <script src="../Script/Common/huayi.http.js"></script>
- <script src="../js/mui.min.js?"></script>
- <script src="../js/mui.picker.js"></script>
- <script src="../js/mui.poppicker.js"></script>
- <script src="js/city.data-3.js"></script>
- <script>
- var id = helper.request.queryString("id");
- var itype = helper.request.queryString("itype");
- var openid = helper.cookies.get("openid");
- var usertype = helper.cookies.get("usertype");
- // var openid = "oXF5e1mWpX5DajW5_yjNLPKb8ThE";
- if (usertype==-1) {
- $(".type3").show();
- } else if(usertype==1){
- $(".type3").show();
- } else if(usertype==2){
- $(".type3").hide();
- }else if(usertype==3){
- $(".type3").show();
- }else if(usertype==4){
- $(".type3").show();
- }
- // var itype = helper.cookies.get("itype");
- //console.log(id);
- Ajax();
- flow();
- // Remind();
- // Comment();
- //获取数据
- function Ajax() {
- $.ajax({
- url: huayi.config.callcenter_url + 'WxLogin/GetDetails',
- data: {
- id: id, //工单编号
- OpenId: openid, //微信openid,
- },
- async: true,
- dataType: 'json',
- type: 'get', //HTTP请求类型
- success: function(data) {
- if(data.state.toLowerCase() == "success") {
- var result = data.rows[0];
- if(result.Source == 0) {
- $("#source").hide();
- } else {
- $("#source").show();
- }
- var itype=result.F_State;
- //
- if(itype == 0) {
- $(".dispose1").show();
- $(".dispose2").show();
- }else if(itype == 1) {
- //alert(itype)
- $(".dispose1").show();
- } else if(itype == 2) {
-
- $(".dispose2").show();
- } else if(itype == 3) {
- $(".dispose3").show();
- }else if(itype == 4) {
- $(".dispose2").hide();
- }else if(itype == 5) {
- $(".dispose2").show();
- }
-
- if (result.GDLXName=="咨询") {
- $(".Work_lastDealDiv").hide(); //受理人
- $("#source").hide(); //投诉
- } else{
- $(".Work_lastDealDiv").show(); //受理人
- $("#source").show(); //投诉
- }
- var builName
- if (result.buildingname==null) {
- builName=""
- } else{
- builName=result.buildingname
- }
- var proName
-
- if (result.proname==null) {
- proName=""
- } else{
- proName=result.proname
- }
- var complain
- if (result.ComplaintDepartment==null) {
- complain=""
- } else{
- complain=result.ComplaintDepartment
- }
- $(".WordID").text(result.ID);
- $("#Work_classname").text(result.F_TypeName); //工单类型
- $("#section").text(result.F_DeptName); //部门
- $("#customer").text(result.F_CusName); //客户姓名
- $("#customerTel").text(result.F_CusPhone); //联系电话
- $("#Work_areaname").text(result.F_CompanyName); //公司名称
- $("#Work_areaname").attr('data-index',result.IsAdminSend);
- $("#order_tower").text(result.F_Salesman); //业务员
- $("#order_unit").text(result.F_SalesPhone); //单元号
- $("#Work_houseID").text(result.F_CreateBy); //添加人工号
- $("#Work_ownerRelations").text(result.F_DealBy); //处理人
- $("#Work_source").text(result.F_DealTime); //处理时间
- $(".Work_lastDealUser").text(result.F_DealContent); //处理内容
- $(".Work_last").text(result.F_DealResult); //处理结果
- $("#Work_workOrderID").text(result.F_DealReasons); //未处理原因
- $("#Work_workOrderID").text(result.F_IsVisit); //是否回访
- $("#Work_detail").text("问题描述:" + result.F_Description); //描述详情
-
-
- }
- },
- error: function(xhr, type, errorThrown) {
- //异常处理;
- }
- })
- }
- //返回列表
- $('.return').on('tap', function() {
- window.location.href = "press_list.html"
- //window.location.href = "client_index.html?Itype=" + itype;
- });
- //工单跟踪
- function flow() {
- $.ajax({
- url: huayi.config.callcenter_url + 'WxLogin/GetDetails',
- data: {
- id: id, //工单编号
- type: 1,
- OpenId: openid, //微信openid,
- },
- async: true,
- dataType: 'json',
- type: 'get', //HTTP请求类型
- success: function(data) {
- if(data.state.toLowerCase() == "success") {
- if(data.total && data.total.length > 0) {
- $(data.total).each(function(i, n) {
- var str = '';
- if(n.F_OptType == 1){
- str = str + n.F_OptContent+"<br>";
- // alert(str)
- }
- if(n.F_OptType == 2){
- str = str + n.F_OptContent+"<br>";
- // alert(str)
- }
- if(n.F_OptType == 3){
- str = str + n.F_OptContent+"<br>";
- // alert(str)
- }
- if(n.F_OptType == 4){
- str = str + n.F_OptContent+"<br>";
- // alert(str)
- }
- if(n.F_OptType == 5){
- str = str + n.F_OptContent+"<br>";
- // alert(str)
- }
- if(n.F_OptType == 6){
- str = str + n.F_OptContent+"<br>";
- // alert(str)
- }
- if(n.F_OptType == 7){
- str = str + n.F_OptContent+"<br>";
- // alert(str)
- }
- if(n.F_OptType == 8){
- str = str + n.F_OptContent+"<br>";
- // alert(str)
- }
- if(n.F_OptType == 9){
- str = str + n.F_OptContent+"<br>";
- // alert(str)
- }
- if(n.F_OptType == 10){
- str = str + n.F_OptContent+"<br>";
- // alert(str)
- }
- if(n.F_OptType == 11){
- str = str + n.F_OptContent+"<br>";
- // alert(str)
- }
- if(n.F_OptType == 12){
- str = str + n.F_OptContent+"<br>";
- // alert(str)
- }
- if(n.F_OptType == 13){
- str = str + n.F_OptContent+"<br>";
- // alert(str)
- }
- if(n.F_OptType == 14){
- str = str + n.F_OptContent+"<br>";
- // alert(str)
- }
- if(n.F_OptType == 15){
- str = str + n.F_OptContent+"<br>";
- // alert(str)
- }
- var spandeta="";
- // if (n.Detail==null) {
- // spandeta=""
- // } else if (n.Detail==""){
- // spandeta=""
- // }else if(n.IsLast == 1){
- // spandeta="完结内容:"+n.F_OptContent
- // }else if(n.SureUserName) {
- // spandeta="接单内容:"+n.F_OptContent
- // } else if(n.DealTime){
- // spandeta="处理内容:"+n.F_OptContent
- // }else if(n.ToDeptName){
- // spandeta="转派内容:"+n.F_OptContent
- // }
- if ($(".spandeta").text()=="") {
- $(this).hide();
- }
- //else if(row.IsStart) {str = str + row.CreateUserName + " 重新开启工单";}
- $('<li class="mui-table-view-cell mui-table-view-cell-line mui-tail-contail mui-table-view-li"><div class="mui-input-row mui-tail font-color4"><span>' + n.F_CreateTime +
- '</span></br><span style="font-size:12px;">' + str +
- '</span><span class="spandeta">'+spandeta+
- '</span></div><div class="string"></div><div class="circular_h"></div></li>').appendTo('#folow');
-
-
- });
- var num = data.rows.length - 1;
- $("#folow li:eq(0)").children(".string").css("top", "20px");
- $("#folow li:eq(" + num + ")").children(".string").css("height", "5px");
- $("#folow li:eq(0)").children(".string").css("top", "20px");
- $("#folow li:eq(0)").children(".circular_h").css({
- "background": "#2cc6a7",
- "left": "15px",
- "top": "20px",
- "width": "12px",
- "height": "12px",
- "border-radius": "6px"
- });
- $("#folow li:eq(" + num + ")").children(".circular_h").css({
- "left": "15px",
- "width": "12px",
- "height": "12px",
- "border-radius": "6px"
- });
- }
- }
- },
- error: function(xhr, type, errorThrown) {
- //异常处理;
- }
- })
- }
- //催单记录
-
- //评论记录
-
- //转派
- //转派弹框
- $(".redeploy").click(function() {
- var areaID = $("#Work_areaname").attr('data-index')
- window.location.href = "redeploy.html?id=" + id+'&itype='+itype+'&areaID='+areaID;
- })
- //催单
- $(".reminder").click(function(){
- $(".pop_up_bj").fadeIn();
- $(".pop_up_div5").fadeIn();
- })
- $(".pop_up_bj" ).click(function(){
- $(".pop_up_bj").hide();
- $(".pop_up_div5").hide();
- })
- $(".pop_up_div5 .btn .fl" ).click(function(){
- $(".pop_up_bj").hide();
- $(".pop_up_div5").hide();
- })
- $(".pop_up_div5 .btn .fr" ).click(function(){
- // $("#cont").text("");
- $(".pop_up_bj").hide();
- $(".pop_up_div5").hide();
- if($(".textcont").val()=="") {
- mui.alert("请输入催单内容");
- }else{
- $(".pop_up_bj").hide();
- $(".pop_up_div5").hide();
- $.ajax({
- type: "post",
- dataType: 'json',
- url: huayi.config.callcenter_url + 'WxLogin/Reasontimeout',
- async: true,
- data: {
- orderid: id, //否 strubg 工单编号
- cont: $(".reminder_con").val(), //否 int 处理内容
- Openid: openid, //微信openid,
- //openid: 'oXF5e1mWpX5DajW5_yjNLPKb8ThE', //微信openid 测试用
- },
- success: function(data) {
- debugger
- if(data.state == "success") {
- debugger
- mui.toast('填写成功');
- window.location.href = "details_1.html?id=" + id + '&itype=' + itype;
- } else {
- mui.toast(data.message);
- }
- }
- });
- }
-
- })
- </script>
- </body>
- </html>
|