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- /**
- * 工单处理(结束)
- * */
- $(document).ready(function() {
- autosize($('textarea'));
- var ID = helper.request.queryString("oid"); //工单ID
- if(ID) {
- getWorkOrderInfo(ID);
- }
-
- //点击确定
- $("#clgd").click(function() {
- if(!$("#cont").val()) {
- layer.confirm('请输入处理内容!', {
- icon: 2,
- btn: ['确定']
- });
- return;
- }
- dealWorkOrder(ID);
- });
- })
- $('#Depth').find('input[type="radio"]').on('change', function() {
- if($(this).val() == "0") { //业务办理
- $('#F_Address,#F_Address').show();
- }else{
- $('#F_Address,#F_Address').hide();
- }
- });
- //获取工单信息
- function getWorkOrderInfo(oid) {
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "WorkOrderNew/GetDetails",
- async: true,
- dataType: 'json',
- data: {
- id: oid,
- token: $.cookie("token")
- },
- success: function(data) {
- /*验证请求*/
- if(data.state == "success") {
- var Str = data.rows;
- if(Str && Str.length > 0) {
- $('#cl_gdbh').text(Str[0].F_WorkOrderCode); //工单编号
- $("#cl_gdlx").text(Str[0].F_TypeName); //工单类型
- $("#xq_source").text(Str[0].F_SourceName); //工单来源
- // $("#xq_handle").text(Str[0].YWLXName); //业务办理
- $("#cl_khxm").text(Str[0].F_CusName); //姓名
- $("#cl_khdh").text(helper.filter.cutTel(Str[0].F_CusPhone)); //电话
- $("#cl_gdn").text(Str[0].F_DeptName); //部门
- $('#cl_gdnr').text(decodeURIComponent(Str[0].Detail));
-
- if($("#cl_gdlx").text()=="抽检"){
- if($("#cl_gdn").text()=="市场管理科"){
- $("#abcde").show();
- $("#abc").hide();
- }
- }else if($("#cl_gdlx").text()=="投诉"){
- if($("#cl_gdn").text()=="市场管理科"){
- $("#abc").show();
- $("#abcde").hide();
- }
- }else if($("#cl_gdlx").text()=="咨询"){
- if($("#cl_gdn").text()=="市场管理科"){
- $("#abc").show();
- $("#abcde").hide();
- }
- }
-
-
- if($("#cl_gdlx").text()=="抽检"){
- if($("#cl_gdn").text()=="质量管理部"){
- $("#abcdef").show();
- $("#abcde").hide();
- }
- }else if($("#cl_gdlx").text()=="投诉"){
- if($("#cl_gdn").text()=="质量管理部"){
- $("#abcd").show();
- $("#abc").hide();
- }
- }else if($("#cl_gdlx").text()=="咨询"){
- if($("#cl_gdn").text()=="质量管理部"){
- $("#abcd").show();
- $("#abc").hide();
- }
- }
- //微信内文件(暂时不用)
- var Files = Str[0].Files;
- if(Files) {
- var a;
- var b;
- $(Files).each(function(i, n) {
- a = n.F_FileType.split("\/")[0];
- b = n.F_FileName.split(".")[1];
- // console.log(a);
- if(a == 'image') {
- $('<div class="img-box"><a href="+' + n.F_FileUrl + '" download="' + n.F_FileName + '"><img src="' + n.F_FileUrl + '" alt="" class="image-item" data-preview-group="1" /><span class="">' + b + '</span></a><div>').appendTo(".space");
- } else {
- $('<div class="img-box "><a href="+' + n.F_FileUrl + '" download="' + n.F_FileName + '"><span class="">' + b + '</span></a><div>').appendTo(".space");
- }
- })
- }
- }
- }
- }
- });
- }
- $('#yijian').find('input[type="radio"]').on('change', function() {
- if($(this).val() == "不同意") { //业务办理
- $('#nnn,#nnn').show();
- }else{
- $('#nnn,#nnn').hide();
- }
- });
- $('#buchang').find('input[type="radio"]').on('change', function() {
- if($(this).val() == "钱款") { //业务办理
- $('#mmm,#mmm').show();
- }else{
- $('#mmm,#mmm').hide();
- }
- });
- //获取工单类型
- function getTypeName(val) {
- var str = '';
- switch(val + '') {
- case '107':
- str = "咨询";
- break;
- case '108':
- str = "投诉";
- break;
- }
- return str;
- }
- //处理
- function dealWorkOrder(oid) {
- var isDetail = helper.request.queryString("isDetail"); //是否是详情页面的处理
- $.post(huayi.config.callcenter_url + 'WorkOrderNew/DealWorkOrder', {
- orderid: oid, //否 strubg 工单ID
- isover: $("input[name='isoverOptions']:checked").val(), //是否完结 0否,1是
- cont: $("#cont").val(), //否 处理内容
- ProductBase: $("#zhibao").val(),
- isvisit: $("#huifangisvisit").val(),
- QualityEventLevel: $("#dengji").val(),
- ClaimAmount: $("#suopei").val(),
- ResponsibleUnit: $("#duoxuan").val(),
- ApprovalOpinions: $("#yijian").val(),
- ApprovalDisagree: $("#butong").val(),
- CompensationMethod: $("#buchang").val(),
- CompensationMoney: $("#buqian").val(),
- CResponsibleUnits: $("#danwei").val(),
- Fquantity: $("#shuliang").val(),
- ImprovementRequirements: $("#yaoqiu").val(),
- CApprovalNo: $("#danhao").val(),
- ProductBase: $("#chou").val(),
- uncont: $("#wclyy").val(),//未处理原因
- isvisit: $("#hui_FA").find('input[type="radio"]:checked').val(),
- IsRecord: $("#gongzuol").find('input[type="radio"]:checked').val(),
- // QualityMonth:
-
- token: $.cookie("token")
- }, function(result) {
- result = $.parseJSON(result);
- if(result.state.toLowerCase() == "success") {
- if(isDetail === "true") {
- parent.parent.layer.closeAll();
- parent.parent.$('#orderlist').bootstrapTable('refresh');
- parent.parent.layer.msg("工单处理成功!");
- } else {
- var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
- parent.layer.close(index); //再执行关闭
- parent.$('#workorderlist').bootstrapTable('refresh');
- parent.$('.Closed').trigger('click');
- parent.layer.msg("工单处理成功!");
- }
- top.workcount();
- }
- })
- }
- // $('#gdxq_').find('input[type="radio"]').on('change', function() {
- // if($(this).val() == "0") { //业务办理
- // $('#wclyy').show();
- // }else{
- // $('#wclyy').hide();
- // }
- // });
- $("#gdxq_").click(function(){
- $("#F_Address").show();
- });
- $(document).ready(function () {
- var wid = helper.request.queryString("wid");
- // CPZL($("#zhibao"));//产品种类
- SCSCJD($("#zhibao"));//初审意见
- ZLSJDJ($("#dengji"));//质量事件等级
- ZLZRDW($("#danwei"));//责任单位
- SCSCJD($("#chou"));//责任单位SCSCJD
- WCLYY($("#wclyy"));//责任单位SCSCJD
-
- });
- function WCLYY(obj) {
- obj.empty();
- obj.append('<option selected="selected" value="">请选择</option>');
- $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag", {
- "token": $.cookie("token"),
- flag:"WCLYY",
- }, function (data) {
- if (data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function (i, n) {
- $("<option value='" + n.F_Name + "'>" + n.F_Name + "</option>").appendTo(obj);
- })
- }
- })
- }
- function SCSCJD(obj) {
- obj.empty();
- obj.append('<option selected="selected" value="">请选择</option>');
- $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag", {
- "token": $.cookie("token"),
- flag:"SCSCJD",
- }, function (data) {
- if (data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function (i, n) {
- $("<option value='" + n.F_Name + "'>" + n.F_Name + "</option>").appendTo(obj);
- })
- }
- })
- }
- function ZLZRDW(obj) {
- obj.empty();
- obj.append('<option selected="selected" value="">请选择</option>');
- $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag", {
- "token": $.cookie("token"),
- flag:"ZLZRDW",
- }, function (data) {
- if (data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function (i, n) {
- $("<option value='" + n.F_Name + "'>" + n.F_Name + "</option>").appendTo(obj);
- })
- }
- })
- }
- function ZLSJDJ(obj) {
- obj.empty();
- obj.append('<option selected="selected" value="">请选择</option>');
- $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag", {
- "token": $.cookie("token"),
- flag:"ZLSJDJ",
- }, function (data) {
- if (data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function (i, n) {
- $("<option value='" + n.F_Name + "'>" + n.F_Name + "</option>").appendTo(obj);
- })
- }
- })
- }
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