自动回访，试听

CallCenterApi/CallCenterApi.BLL/CallCenterApi.BLL.csproj

@@ -124,6 +124,10 @@
     <Compile Include="UserAccount.cs" />
   </ItemGroup>
   <ItemGroup>
+    <ProjectReference Include="..\..\CallCenterCommon\CallCenter.Utility\CallCenter.Utility.csproj">
+      <Project>{4DA219CC-911E-4C81-BB0B-DF5183FD50FF}</Project>
+      <Name>CallCenter.Utility</Name>
+    </ProjectReference>
     <ProjectReference Include="..\CallCenterApi.DAL\CallCenterApi.DAL.csproj">
       <Project>{f5b5967d-b96d-434d-b06d-d1f9d8a98ba1}</Project>
       <Name>CallCenterApi.DAL</Name>

CallCenterApi/CallCenterApi.BLL/T_CTI_Task.cs

@@ -3,6 +3,7 @@ using System.Collections.Generic;
 using System.Linq;
 using System.Text;
 using System.Data;
+using CallCenter.Utility;
 
 namespace CallCenterApi.BLL
 {
@@ -356,12 +357,31 @@ namespace CallCenterApi.BLL
                 msg = "语音回访队列阻塞，请联系管理员";
                 return false;
             }
+
+
+            //string fix = ""; string bfix = ""; string wfix = "";
+            //string zipcode = Configs.GetValue("CallOutZipCode");
+            //bfix = Configs.GetValue("CallOutBPre");
+            //wfix = Configs.GetValue("CallOutWPre");
+            //int zip = GetZipCodeByPhone(phone, zipcode);
+            //if (zip == 1)
+            //{
+            //    fix = bfix;
+            //}
+            //else if (zip == 2)
+            //{
+            //    fix = wfix;
+            //}
+
+
+
             var i = telNumDal.Add(new Model.T_Call_TaskTelNum
             {
                 F_TaskId = -10002,
+                //F_Phone = fix + phone,
                 F_Phone = phone,
                 WorkOrderId = workOrderId,
-                AssignId = assignId
+                AssignedId = assignId
             });
             if (i > 0)
             {
@@ -378,6 +398,58 @@ namespace CallCenterApi.BLL
             return false;
         }
 
+        public int GetZipCodeByPhone(string phone, string zipcode)
+        {
+            int res = 0;
+            if (phone.Trim().Length >= 7)
+            {
+                //7位及7位以上是固定电话或手机
+                //判断是否手机
+                if (phone.Trim().Length == 11 && phone[0] == '1')
+                {//号码为11位，首位是1，为手机号
+                    BLL.T_Sys_MobileData mobile_Bll = new BLL.T_Sys_MobileData();
+                    Model.T_Sys_MobileData mobileModel = mobile_Bll.GetModelList(" F_MobileNum = '" + phone.Substring(0, 7) + "'").FirstOrDefault();
+                    if (mobileModel != null)
+                    {
+                        if (mobileModel.F_ZipCode.Equals(zipcode))
+                        {
+                            res = 1;
+                        }
+                        else
+                        {
+                            res = 2;
+                        }
+                    }
+                }
+                else
+                {
+                    if (phone.Trim().Length == 11 && phone.Substring(0, 3).Equals(zipcode))
+                    {//号码为11位
+                        //截取前三位区号判断是否本地
+                        bool resbd3 = phone.Substring(0, 3).Equals(zipcode);
+                        //截取前四位区号判断是否本地
+                        bool resbd4 = phone.Substring(0, 4).Equals(zipcode);
+                        if (resbd3 || resbd4)
+                        {
+                            res = 1;
+                        }
+                    }
+                    else if (phone.Trim().Length < 11)
+                    {//号码小于11位，为本地
+                        res = 1;
+                    }
+                    else if (phone.Trim().Length > 11 && phone.Substring(0, 4).Equals(zipcode))
+                    {//号码大于11位，截取前四位区号判断是否本地
+                        res = 1;
+                    }
+                    else
+                    {
+                        res = 2;
+                    }
+                }
+            }
+            return res;
+        }
 
         #endregion  Method
     }

CallCenterApi/CallCenterApi.DAL/T_Call_TaskTelNum.cs

@@ -41,9 +41,9 @@ namespace CallCenterApi.DAL
         {
             StringBuilder strSql = new StringBuilder();
             strSql.Append("insert into T_Call_TaskTelNum(");
-            strSql.Append("F_TaskId,F_Phone,F_YJState,F_HCState,F_HCCount,DTMF,WorkOrderId,AssignId)");
+            strSql.Append("F_TaskId,F_Phone,F_YJState,F_HCState,F_HCCount,DTMF,WorkOrderId,AssignedId)");
             strSql.Append(" values (");
-            strSql.Append("@F_TaskId,@F_Phone,@F_YJState,@F_HCState,@F_HCCount,@DTMF,@WorkOrderId,@AssignId)");
+            strSql.Append("@F_TaskId,@F_Phone,@F_YJState,@F_HCState,@F_HCCount,@DTMF,@WorkOrderId,@AssignedId)");
             strSql.Append(";select @@IDENTITY");
             SqlParameter[] parameters = {
                     new SqlParameter("@F_TaskId", SqlDbType.Int,4),
@@ -53,7 +53,7 @@ namespace CallCenterApi.DAL
                     new SqlParameter("@F_HCCount", SqlDbType.Int,4),
                     new SqlParameter("@DTMF", SqlDbType.Int,4),
                     new SqlParameter("@WorkOrderId",SqlDbType.VarChar,200),
-                    new SqlParameter("@AssignId",SqlDbType.Int)
+                    new SqlParameter("@AssignedId",SqlDbType.Int)
             };
 
 
@@ -64,7 +64,7 @@ namespace CallCenterApi.DAL
             parameters[4].Value = model.F_HCCount;
             parameters[5].Value = model.DTMF;
             parameters[6].Value = model.WorkOrderId;
-            parameters[7].Value = model.AssignId;
+            parameters[7].Value = model.AssignedId;
             object obj = DbHelperSQL.GetSingle(strSql.ToString(), parameters);
             if (obj == null)
             {

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/callout/CallPlanController.cs

@@ -377,7 +377,7 @@ namespace CallCenterApi.Interface.Controllers.callout
         #endregion
 
         #region 语音试听 //taskid=-10001 是语音试听任务，固定不可修改
-        public ActionResult TryListen(string phone = "", string text = "")
+        public ActionResult TryListen(string phone = "", string text = "", string fix = "")
         {
             string phone1 = RequestString.ToDBC(RequestString.RemoveNotNumber(WebHelper.NoHtml(phone)));
             if (string.IsNullOrWhiteSpace(text))
@@ -386,18 +386,21 @@ namespace CallCenterApi.Interface.Controllers.callout
             var model = taskBLL.GetModel(-10001);
             if (model == null)
                 return Error("试听队列阻塞，请联系管理员");
-            var i = taskTellNumBLL.Add(new T_Call_TaskTelNum
-            {
-                F_TaskId = -10001,
-                F_Phone = phone1
-            });
-            if (i > 0)
+
+            model.y_HMCount = model.y_HMCount + 1;
+            model.State = 1;
+            model.TaskContent = text;
+            var flag = taskBLL.Update(model);
+
+            if (flag)
             {
-                model.y_HMCount = model.y_HMCount + 1;
-                model.State = 1;
-                model.TaskContent = text;
-                var flag = taskBLL.Update(model);
-                if (flag)
+                var i = taskTellNumBLL.Add(new T_Call_TaskTelNum
+                {
+                    F_TaskId = -10001,
+                    // F_Phone = fix + phone1
+                    F_Phone = phone1
+                });
+                if (i > 0)
                     return Success("号码已加入试听队列，请注意接听");
                 return Error("");
             }

CallCenterApi/CallCenterApi.Model/T_Call_TaskTelNum.cs

@@ -23,7 +23,7 @@ namespace CallCenterApi.Model
         public int DTMF { get; set; }
         public int F_HCCount { get; set; }
         public string WorkOrderId { get; set; }
-        public int? AssignId { get; set; }
+        public int? AssignedId { get; set; }
 
         #endregion Model