|
|
@@ -1630,17 +1630,35 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
1630
|
1630
|
{
|
|
1631
|
1631
|
sql += " and F_CreateUser = '" + userModel.F_UserCode + "' ";
|
|
1632
|
1632
|
}
|
|
|
1633
|
+ else if (strusercode.Trim() != "" && strusercode != "undefined")
|
|
|
1634
|
+ {
|
|
|
1635
|
+ sql += " and F_CreateUser = '" + strusercode + "' ";
|
|
|
1636
|
+ }
|
|
1633
|
1637
|
|
|
1634
|
1638
|
|
|
1635
|
|
- sql += " and F_WorkOrderId in (select F_WorkOrderId from T_Bus_AssignedInfo where F_State=1 and F_IsDelete=0 and F_LimitTime<getdate() and isnull(F_FeedbackTime,'')='' ";
|
|
|
1639
|
+ sql += " and ( F_WorkOrderId in (select F_WorkOrderId from T_Bus_AssignedInfo where F_State=1 and F_IsDelete=0 and F_LimitTime<getdate() and isnull(F_FeedbackTime,'')='' and F_IsSure in (0,1) ";
|
|
1636
|
1640
|
|
|
1637
|
1641
|
if (userModel.F_RoleCode == "WLDW")
|
|
1638
|
1642
|
{
|
|
1639
|
|
- //sql += " and ( F_MainDeptId = '" + userModel.F_DeptId + "' or ','+F_OtherDeptIds+',' like '%," + userModel.F_DeptId + ",%' )";
|
|
1640
|
1643
|
sql += " and F_MainDeptId = '" + userModel.F_DeptId + "' ";
|
|
1641
|
1644
|
}
|
|
|
1645
|
+ else if (deptid != 0)
|
|
|
1646
|
+ {
|
|
|
1647
|
+ sql += " and F_MainDeptId = '" + deptid + "' ";
|
|
|
1648
|
+ }
|
|
|
1649
|
+
|
|
|
1650
|
+ sql += ") or F_WorkOrderId in (select F_WorkOrderId from T_Bus_AssignedItemInfo where F_State=1 and F_IsDelete=0 and F_LimitTime<getdate() and ISNULL(F_FeedbackTime, '')='' ";
|
|
|
1651
|
+
|
|
|
1652
|
+ if (userModel.F_RoleCode == "WLDW")
|
|
|
1653
|
+ {
|
|
|
1654
|
+ sql += " and F_DeptId = '" + userModel.F_DeptId + "' ";
|
|
|
1655
|
+ }
|
|
|
1656
|
+ else if (deptid != 0)
|
|
|
1657
|
+ {
|
|
|
1658
|
+ sql += " and F_DeptId = '" + deptid + "' ";
|
|
|
1659
|
+ }
|
|
1642
|
1660
|
|
|
1643
|
|
- sql += ") ";
|
|
|
1661
|
+ sql += "))";
|
|
1644
|
1662
|
|
|
1645
|
1663
|
if (strstate.Trim() != "" && strstate != "undefined")
|
|
1646
|
1664
|
{
|
|
|
@@ -1666,10 +1684,6 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
1666
|
1684
|
{
|
|
1667
|
1685
|
sql += " and (F_ComTitle like '%" + strkey + "%' or F_ComContent like '%" + strkey + "%') ";
|
|
1668
|
1686
|
}
|
|
1669
|
|
- if (strusercode.Trim() != "" && strusercode != "undefined")
|
|
1670
|
|
- {
|
|
1671
|
|
- sql += " and F_CreateUser = '" + strusercode + "' ";
|
|
1672
|
|
- }
|
|
1673
|
1687
|
|
|
1674
|
1688
|
if (source != 0)
|
|
1675
|
1689
|
{
|
|
|
@@ -1695,11 +1709,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
1695
|
1709
|
{
|
|
1696
|
1710
|
sql += " and F_SourceArea = '" + sourcearea + "' ";
|
|
1697
|
1711
|
}
|
|
1698
|
|
- if (deptid != 0)
|
|
1699
|
|
- {
|
|
1700
|
|
- string sqlwhere = "select F_WorkOrderID from T_Bus_AssignedInfo where F_MainDeptId = '" + deptid + "' and F_IsSure in (0,1) and F_State=1 and F_IsDelete=0 ";
|
|
1701
|
|
- sql += " and F_WorkOrderID in(" + sqlwhere + ")";
|
|
1702
|
|
- }
|
|
|
1712
|
+
|
|
1703
|
1713
|
if (strstarttime.Trim() != "" && strstarttime != "undefined")
|
|
1704
|
1714
|
{
|
|
1705
|
1715
|
sql += " and datediff(day,F_CreateTime,'" + strstarttime + "')<=0 ";
|
|
|
@@ -1719,8 +1729,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
1719
|
1729
|
pagesize = Convert.ToInt32(strpagesize);
|
|
1720
|
1730
|
}
|
|
1721
|
1731
|
|
|
1722
|
|
- string cols = "*,dbo.GetUserName(F_CreateUser) as UserName,dbo.GetDictionaryName(F_InfoType) as TypeName,"
|
|
1723
|
|
- + "dbo.GetDictionaryName(F_InfoSource) as SourceName,dbo.GetWorkOrderAssign(F_WorkOrderId) as DeptName ";
|
|
|
1732
|
+ string cols = "*,dbo.GetUserName(F_CreateUser) as UserName,dbo.GetDictionaryName(F_InfoType) as TypeName,dbo.GetDictionaryName(F_InfoSource) as SourceName ";
|
|
1724
|
1733
|
|
|
1725
|
1734
|
if (isdc > 0)
|
|
1726
|
1735
|
{
|
|
|
@@ -1749,12 +1758,64 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
1749
|
1758
|
out recordCount);
|
|
1750
|
1759
|
|
|
1751
|
1760
|
#region 声音文件
|
|
|
1761
|
+ dt.Columns.Add("DeptName", typeof(string));//交办单位
|
|
|
1762
|
+ dt.Columns.Add("OtherDeptName", typeof(string));//协办单位
|
|
|
1763
|
+ dt.Columns.Add("OverState", typeof(string));//超时状态
|
|
|
1764
|
+ dt.Columns.Add("LimitTime", typeof(string));//限制时间
|
|
|
1765
|
+ dt.Columns.Add("GapTime", typeof(string));//时间差
|
|
1752
|
1766
|
dt.Columns.Add("FilePath", typeof(string));
|
|
1753
|
1767
|
dt.Columns.Add("Buttons", typeof(object));
|
|
1754
|
1768
|
var configly = configBll.GetModelList(" F_ParamCode='PlayLeaveVoice' ").FirstOrDefault();
|
|
1755
|
1769
|
var config = configBll.GetModelList(" F_ParamCode='PlayPath' ").FirstOrDefault();
|
|
|
1770
|
+ var configcs = configBll.GetModelList(" F_ParamCode='CSYJ' ").FirstOrDefault();
|
|
1756
|
1771
|
foreach (DataRow dr in dt.Rows)
|
|
1757
|
1772
|
{
|
|
|
1773
|
+ //获取最新交办信息
|
|
|
1774
|
+ string iszbdw = "0";
|
|
|
1775
|
+ string sqljb = "SELECT TOP 1 * FROM T_Bus_AssignedInfo WHERE F_WorkOrderId='" + dr["F_WorkOrderId"].ToString() + "' and F_State=1 and F_IsDelete=0 and F_IsSure<>3 ORDER BY F_Id DESC";
|
|
|
1776
|
+ var dtjb = DbHelperSQL.Query(sqljb).Tables[0];
|
|
|
1777
|
+ if (dtjb.Rows.Count > 0)
|
|
|
1778
|
+ {
|
|
|
1779
|
+ if (dtjb.Rows[0]["F_MainDeptId"].ToString() == userModel.F_DeptId.ToString()) { iszbdw = "1"; }
|
|
|
1780
|
+ dr["DeptName"] = DbHelperSQL.GetSingle(" select dbo.GetDeptNames('" + dtjb.Rows[0]["F_MainDeptId"].ToString() + "')");
|
|
|
1781
|
+ if (dtjb.Rows[0]["F_OtherDeptIds"] != null && dtjb.Rows[0]["F_OtherDeptIds"].ToString() != "")
|
|
|
1782
|
+ {
|
|
|
1783
|
+ dr["OtherDeptName"] = DbHelperSQL.GetSingle(" select dbo.GetDeptNames('" + dtjb.Rows[0]["F_OtherDeptIds"].ToString() + "')");
|
|
|
1784
|
+ }
|
|
|
1785
|
+
|
|
|
1786
|
+ var lt = dtjb.Rows[0]["F_LimitTime"].ToString();//限制时间
|
|
|
1787
|
+ dr["LimitTime"] = lt;
|
|
|
1788
|
+ var state = dr["F_WorkState"].ToString();
|
|
|
1789
|
+ if (state != "6" && state != "7" && state != "9")
|
|
|
1790
|
+ {
|
|
|
1791
|
+ var ltime = DateTime.Parse(lt);
|
|
|
1792
|
+ TimeSpan ts = ltime.Subtract(DateTime.Now);
|
|
|
1793
|
+ int tss = Int32.Parse(Math.Round(ts.TotalSeconds, 0).ToString());
|
|
|
1794
|
+ if (tss < 0) { tss = -tss; }
|
|
|
1795
|
+ string gshsj = DateTimeConvert.parseTimeSeconds(tss, 1);
|
|
|
1796
|
+ if (ltime > DateTime.Now)
|
|
|
1797
|
+ {
|
|
|
1798
|
+ if (configcs != null)
|
|
|
1799
|
+ {
|
|
|
1800
|
+ int cs = Int32.Parse(configcs.F_ParamValue);
|
|
|
1801
|
+ if (ts.TotalHours > cs)
|
|
|
1802
|
+ {
|
|
|
1803
|
+ dr["OverState"] = 1;
|
|
|
1804
|
+ }
|
|
|
1805
|
+ else
|
|
|
1806
|
+ {
|
|
|
1807
|
+ dr["OverState"] = 2;
|
|
|
1808
|
+ }
|
|
|
1809
|
+ }
|
|
|
1810
|
+ dr["GapTime"] = "剩余" + gshsj;
|
|
|
1811
|
+ }
|
|
|
1812
|
+ else
|
|
|
1813
|
+ {
|
|
|
1814
|
+ dr["OverState"] = 3;
|
|
|
1815
|
+ dr["GapTime"] = "超时" + gshsj;
|
|
|
1816
|
+ }
|
|
|
1817
|
+ }
|
|
|
1818
|
+ }
|
|
1758
|
1819
|
if (dr["F_LeaveRecordId"] != null && dr["F_LeaveRecordId"].ToString() != "")
|
|
1759
|
1820
|
{
|
|
1760
|
1821
|
dr["FilePath"] = GetLeavePath(dr["F_LeaveRecordId"].ToString(), config.F_ParamValue);
|
|
|
@@ -1763,9 +1824,9 @@ namespace CallCenterApi.Interface.Controllers.workorder
|
|
1763
|
1824
|
{
|
|
1764
|
1825
|
dr["FilePath"] = GetCallPath(dr["F_CallRecordId"].ToString(), config.F_ParamValue);
|
|
1765
|
1826
|
}
|
|
|
1827
|
+
|
|
1766
|
1828
|
List<ButtonGroup.button> btns = new List<ButtonGroup.button>();
|
|
1767
|
|
- btns.Add(ButtonGroup.oversee());
|
|
1768
|
|
- btns.Add(ButtonGroup.supervision());
|
|
|
1829
|
+ btns.Add(ButtonGroup.query());
|
|
1769
|
1830
|
dr["Buttons"] = btns;
|
|
1770
|
1831
|
}
|
|
1771
|
1832
|
#endregion
|