12345市长热线标准版-前端

index.js 58KB

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  1. 
  2. $(document).ready(function () {
  3. if ($.cookie("token") == null) {
  4. window.location.href = "login.html";
  5. }
  6. //来电弹屏
  7. laydate.skin('blue');
  8. laydate({
  9. elem: '#old_startTime',
  10. event: 'focus'
  11. });
  12. laydate({
  13. elem: '#old_endTime',
  14. event: 'focus'
  15. });
  16. laydate({
  17. elem: '#con_startTime',
  18. event: 'focus'
  19. });
  20. laydate({
  21. elem: '#con_endTime',
  22. event: 'focus'
  23. });
  24. //弹屏右侧切换效果
  25. $(".ldtp-cr ul.ld-service li").click(function () {
  26. $(this).addClass("cr-click").siblings().removeClass("cr-click");
  27. loadOld();
  28. });
  29. //最大化 最小化效果
  30. //最小化
  31. $('.minClosed').click(function () {
  32. $('.ldtp-con').removeClass('fadeInDown');
  33. $('.ldtp-con').addClass('fadeOutUp');
  34. $('.ldtp-con').css("display", "none");
  35. $('.maxOpen').show();
  36. $('.maxOpen').addClass('fadeInDown');
  37. });
  38. //最大化
  39. $('.maxOpen').click(function () {
  40. //触发来电类型第一个 点击;测试用
  41. //$("#dicValueList li:first-child").find("label").trigger('click');
  42. $('.ldtp-con').removeClass('fadeOutUp');
  43. $('.ldtp-con').addClass('fadeInDown');
  44. $('.ldtp-con').css("display", "block");
  45. $('.maxOpen').hide();
  46. $('.maxOpen').removeClass('fadeInDown');
  47. $('.maxOpen').addClass('fadeInDown');
  48. $('.first').removeClass('first');
  49. $('.ldtp-con').addClass('first');
  50. })
  51. //关闭弹框
  52. $(".Bacha").click(function () {
  53. //清除来电类型样式
  54. //debugger;
  55. $('#dicValueList li').find("label").removeClass('checkedDept');
  56. $('.ldtp-con').removeClass('fadeInDown');
  57. $('.ldtp-con').addClass('fadeOutUp');
  58. $('.ldtp-con').css("display", "none");
  59. Clean();
  60. obj.Type = "SayFree";
  61. Send();
  62. })
  63. //顶部小头像
  64. var little_pic = $('.head-pic .hp-box img').attr("src");
  65. $('.maxOpen li .photo img').attr("src", little_pic);
  66. //点击左侧菜单来电弹屏显示
  67. $('.tantan').click(function () {
  68. $('.maxOpen').trigger("click");
  69. $('.head-pic .lahei .la-before').show();
  70. $('.head-pic .lahei .la-after').hide();
  71. })
  72. //点击挂断
  73. $('.head-pic .td-call .take').click(function () {
  74. obj.Type = "DropCall";
  75. Send();
  76. });
  77. //点击拉黑事件
  78. $('.head-pic .lahei .la-before').click(function () {
  79. if (!$(".hidTel").val()) {
  80. layer.confirm('来电号码为空!', {
  81. btn: ['确定']
  82. });
  83. return;
  84. }
  85. $("#time-word").val('');
  86. $('.ldtp-con .hei-list').show();
  87. })
  88. //拉黑输入框事件
  89. $('.hei-list .bacha').click(function () {
  90. $('.ldtp-con .hei-list').hide();
  91. $("#time-word").val('');
  92. })
  93. var reg = /^\+?[1-9][0-9]*$/;
  94. $('#bc').click(function () {
  95. var n = $("#time-word").val();
  96. var val = $("input[name='time']:checked").val();
  97. if (n) {
  98. if (!(reg.test(n))) {
  99. layer.confirm('请输入整数时间!', {
  100. btn: ['确定']
  101. });
  102. return;
  103. }
  104. } else {
  105. if (val == '4') {
  106. n = 0;
  107. } else {
  108. layer.confirm('请输入整数时间!', {
  109. btn: ['确定']
  110. });
  111. return;
  112. }
  113. }
  114. $.post(huayi.config.callcenter_url + 'CallInScreen/AddBlack', {
  115. tel: $(".hidTel").val(),
  116. num: n,
  117. type: val,
  118. "token": $.cookie("token")
  119. }, function (result) {
  120. result = $.parseJSON(result);
  121. if (result.state.toLowerCase() == "success") {
  122. layer.msg("拉入黑名单成功");
  123. $(".la-time .lhtime").text(getNowFormatDate());
  124. $('.la-shichang .blackTime').html(result.data);
  125. $('.ldtp-con .hei-list').hide();
  126. $('.head-pic .lahei .la-before').hide();
  127. $('.head-pic .lahei .la-after').show();
  128. $('.head-pic .lahei .retur').show();
  129. }
  130. })
  131. })
  132. $('.la-after').click(function () {
  133. if (!$(".hidTel").val()) {
  134. layer.confirm('来电号码为空!', {
  135. btn: ['确定']
  136. });
  137. return;
  138. }
  139. $("#time-word").val('');
  140. $('.ldtp-con .hei-list').show();
  141. $('.ldtp-con .hei-list').removeClass('bounceOutUp');
  142. $('.ldtp-con .hei-list').addClass('bounceIn');
  143. })
  144. $('.head-pic .lahei .retur').click(function () {
  145. $.getJSON(huayi.config.callcenter_url + 'CallInScreen/DelBlack', {
  146. tel: $(".hidTel").val(),
  147. "token": $.cookie("token")
  148. }, function (result) {
  149. if (result.state.toLowerCase() == "success") {
  150. layer.msg("取消黑名单成功");
  151. $('.head-pic .lahei .retur').hide();
  152. $('.head-pic .lahei .la-after').hide();
  153. $('.head-pic .lahei .la-before').show();
  154. }
  155. })
  156. })
  157. if (/mobile/i.test(navigator.userAgent) || /android/i.test(navigator.userAgent)) {
  158. $(".title-box").hide();
  159. }
  160. obj.AgentExten = $.cookie("extno");
  161. if (obj.AgentExten == undefined) {
  162. $(".Gnumbox").hide();
  163. }
  164. $(".Gnum").text(obj.AgentExten);
  165. $.getJSON(huayi.config.callcenter_url + 'UserAccount/GetNowUser', {
  166. "token": $.cookie("token")
  167. }, function (result) {
  168. if (result.state.toLowerCase() == "success") {
  169. $("#RoleCode").val(result.data.user.F_RoleCode);
  170. $("#GroupCode").val(result.data.user.F_GroupCode);
  171. //console.log($("#RoleCode").val());
  172. $(".username").text(result.data.user.F_UserName);
  173. $('.user_code').text(result.data.user.F_UserCode);
  174. $('.group').text(result.data.user.F_SeartGroup);
  175. if (result.data.role) {
  176. $(".rolename").text(result.data.role.F_RoleName);
  177. }
  178. $(".yhtx").attr("src", huayi.config.callcenter_url.substr(0, huayi.config.callcenter_url.length - 1) + result.data.user.F_See);
  179. obj.AgentID = result.data.user.F_UserCode;
  180. //obj.AgentExten = result.data.user.F_WorkNumber;
  181. $('.mgh').val(result.data.user.F_UserCode);
  182. $('.mn').val(result.data.user.F_UserName);
  183. if (result.data.user.F_SeatFlag) {
  184. Connect();
  185. //heartbeat = setInterval(function() {
  186. // Heart()
  187. //}, 60000);
  188. $("#top-search").show();
  189. $(".phoneBZ").show();
  190. $(".zts").show();
  191. if( $("#RoleCode").val()=='DBHWY'){
  192. obj.AgentGroup = "1";
  193. $('.db_show').show();
  194. $('.hw_show').hide();
  195. }else{
  196. obj.AgentGroup = "364";
  197. $('.db_show').hide();
  198. $('.hw_show').show();
  199. }
  200. //签入
  201. //obj.Type = "Login";
  202. //obj.AgentGroup = "364";
  203. //obj.AgentType = "0";
  204. //Send();
  205. }
  206. }
  207. });
  208. $.ajaxSettings.async = false;
  209. $.getJSON(huayi.config.callcenter_url + 'Index/GetMenu', {
  210. "token": $.cookie("token")
  211. }, function (result) {
  212. $.ajaxSettings.async = true;
  213. if (result.state.toLowerCase() == "success") {
  214. $(result.data).each(function (i, n) {
  215. var html = '<li><a href="#" dataid=' + n.F_FunctionId + '><i class="fa iconfont">&#xe614;</i><span class="nav-label">' + n.F_FunctionName + '</span><span class="fa arrow"></span></a>';
  216. html += '<ul class="nav nav-second-level">';
  217. $(n.item).each(function (j, m) {
  218. html += '<li><a class="J_menuItem" dataid=' + m.F_FunctionId + ' href="' + m.F_OptUrl + '">' + m.F_FunctionName + '</a></li>';
  219. })
  220. html += '</ul></li>';
  221. $(html).appendTo($("#side-menu"));
  222. })
  223. $(".J_menuItem").click(function () {
  224. if ($(this).text() == "来电弹屏") {
  225. $('.maxOpen').trigger("click");
  226. $('.head-pic .lahei .la-before').show();
  227. $('.head-pic .lahei .la-after').hide();
  228. }
  229. })
  230. }
  231. })
  232. //话务相关
  233. $("#top-search li").click(function () {
  234. if ($(this).find("i").hasClass("active")) {
  235. if (obj.AgentID) {
  236. var fun = $(this).attr("datafun");
  237. obj.Type = fun;
  238. switch (fun) {
  239. case "Login":
  240. // obj.AgentGroup = "364";
  241. obj.AgentType = "0";
  242. Send();
  243. break; //签入
  244. case "MakeCall":
  245. $(".hidCallID").val("");
  246. $("#hidwhtype").val(fun);
  247. whtp();
  248. //obj.DestinationNumber = "1012";
  249. break; //外呼
  250. case "Meeting":
  251. $("#hidwhtype").val(fun);
  252. whtp();
  253. //obj.DestinationNumber = "1012";
  254. break; //多方通话
  255. case "Transfer":
  256. $("#hidwhtype").val(fun);
  257. whtp();
  258. //obj.DestinationNumber = "1012";
  259. break; //转移
  260. case "Consult"://协商呼叫
  261. $("#hidwhtype").val(fun);
  262. whtp();
  263. break;
  264. case "ConfirmTransfer"://确认转移
  265. obj.EndParmer = "1";
  266. Send();
  267. break;
  268. case "CancelTransfer"://取消转移
  269. // $("#hidwhtype").val(ConfirmTransfer);
  270. obj.Type="ConfirmTransfer";
  271. obj.EndParmer = "3";
  272. Send();
  273. break;
  274. case "TurnIvr"://转IVR
  275. obj.IvrName = "TurnIvr";
  276. obj.IvrPos = "1";
  277. Send();
  278. break;
  279. default:
  280. Send();
  281. break;
  282. }
  283. }
  284. }
  285. });
  286. //知识库查询
  287. $(".searIcon").click(function () {
  288. loadZSK();
  289. })
  290. //历史记录查询
  291. $(".searchbtn").click(function () {
  292. loadOld();
  293. })
  294. //新增记录
  295. $(".addjl").click(function () {
  296. $(".addgd").show();
  297. $(".tbold").hide();
  298. })
  299. //关闭外呼弹屏
  300. $(".closes").click(function () {
  301. $(".WH").removeClass("fadeInDown").addClass("fadeOutUp");
  302. $(".WH").addClass("hidens");
  303. })
  304. //外呼呼出
  305. $(".CallOut").click(function (event) {
  306. event.stopPropagation();
  307. if ($("#Result").val()) {
  308. $.ajax({
  309. type: "get",
  310. url: huayi.config.callcenter_url + "CallOutOpt/GetCallOutprefix",
  311. async: true,
  312. dataType: 'json',
  313. data: {
  314. token: $.cookie("token"),
  315. phone: $("#Result").val()
  316. },
  317. success: function (result) {
  318. if (result.state.toLowerCase() == "success") {
  319. var guid = uuid();
  320. obj.Type = $("#hidwhtype").val();
  321. obj.DestinationNumber = result.data.phone;
  322. obj.Header = result.data.fix;
  323. obj.TaskType = "0"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
  324. obj.TaskPhoneID = ""; //回访的电话ID
  325. obj.TaskID = guid; //回访记录编号
  326. obj.Callee = $("#Result").val();//被叫号码
  327. obj.Caller = $.cookie("extno"); //操作人分机号
  328. Send();
  329. $('#Result').val('');
  330. $(".WH").addClass("hidens");
  331. }
  332. }
  333. });
  334. }
  335. })
  336. //外呼弹屏数字键盘样式
  337. $(".Num_ul div").mousedown(function () {
  338. $(this).addClass("actives");
  339. $(".img").removeClass("hidens");
  340. }).mouseup(function () {
  341. $(this).removeClass("actives");
  342. })
  343. //外呼弹屏数字键盘号码输入
  344. $(".Num_ul li div").click(function () {
  345. var rt = $("#Result").val() + "";
  346. if (rt.length < 18) {
  347. rt = rt + $(this).find("a").text();
  348. $("#Result").val(rt);
  349. }
  350. });
  351. //外呼弹屏数字键盘号码截取
  352. $(".img").click(function () {
  353. var Result = $("#Result").val() + "";
  354. Result = Result.substr(0, Result.length - 1);
  355. $("#Result").val(Result);
  356. if (Result.length == 0) {
  357. $(".img").addClass("hidens");
  358. }
  359. })
  360. //外呼电话列表
  361. $(".bg_title li").click(function () {
  362. $(this).addClass("lactive").siblings().removeClass("lactive");
  363. loadWH();
  364. })
  365. $(".ty").click(function () {
  366. loadWH();
  367. })
  368. //创建投诉工单
  369. $(".addt_").click(function () {
  370. Statess = 0
  371. var value = $(' input[name="banli"]:checked ').val();
  372. if (!$("#cusname").val()) {
  373. layer.msg("请输入投诉人姓名");
  374. } else if (!$("#cusphone").val()) {
  375. layer.msg("请输入投诉电话");
  376. } else if (!$("#title").val()) {
  377. layer.msg("请输入标题");
  378. } else if (!$("#content").val()) {
  379. layer.msg("请输入内容");
  380. } else if (!$("#keys").val()) {
  381. layer.msg("请选择主题词");
  382. } else if (!$("#sourcearea").val()) {
  383. layer.msg("请选择事发区域");
  384. } else if (value == 1 && !$('#result').val()) {
  385. layer.msg("请输入直办内容");
  386. } else {
  387. Adds();
  388. }
  389. })
  390. //创建投诉工单
  391. $(".addts").click(function () {
  392. Statess = 1;
  393. var values = $(' input[name="banli"]:checked ').val();
  394. if (!$("#cusname").val()) {
  395. layer.msg("请输入投诉人姓名");
  396. } else if (!$("#cusphone").val()) {
  397. layer.msg("请输入投诉电话");
  398. } else if (!$("#title").val()) {
  399. layer.msg("请输入标题");
  400. } else if (!$("#content").val()) {
  401. layer.msg("请输入内容");
  402. } else if (!$("#keys").val()) {
  403. layer.msg("请选择主题词");
  404. } else if (!$("#sourcearea").val()) {
  405. layer.msg("请选择事发区域");
  406. } else if (values == 1 && !$('#result').val()) {
  407. layer.msg("请输入直办内容");
  408. } else {
  409. Adds();
  410. }
  411. })
  412. //加载知识库
  413. loadZSK();
  414. //加载左侧导航菜单
  415. //loadMenu();
  416. //客户资料
  417. $('.khzl tbody>tr>td input').attr('readonly', true);
  418. $('.save').hide();
  419. $('.cancel').hide();
  420. $('.edit').click(function () {
  421. $('.save').show();
  422. $('.cancel').show();
  423. $('.edit').hide();
  424. $('.khzl tbody>tr>td input').attr('readonly', false);
  425. $('.khzl tbody>tr>td input').css('border-bottom', "1px solid #b3b3b3");
  426. })
  427. $('.cancel').click(function () {
  428. $('.khzl tbody>tr>td input').attr('readonly', true);
  429. $('.khzl tbody>tr>td input').css('border', "0");
  430. $('.save').hide();
  431. $('.cancel').hide();
  432. $('.edit').show();
  433. })
  434. //保存客户
  435. $(".save").click(function () {
  436. var khid = $("#khid").val();
  437. var khmc = $(".khmc").val();
  438. var tsdh = $(".tsdh").val();
  439. var lxr = $(".lxr").val();
  440. var lxdh = $(".lxdh").val();
  441. var postcode = $(".postcode").val();
  442. var email = $(".email").val();
  443. if (!khmc) {
  444. layer.confirm('请输入客户名称!', {
  445. btn: ['确定']
  446. });
  447. return;
  448. }
  449. $.post(huayi.config.callcenter_url + 'Customer/AddCustomer', {
  450. cid: khid,
  451. name: khmc,
  452. lxr: lxr,
  453. mobile: tsdh,
  454. telphone: lxdh,
  455. postcode: postcode,
  456. email: email,
  457. "token": $.cookie("token")
  458. }, function (result) {
  459. result = $.parseJSON(result);
  460. if (result.state.toLowerCase() == "success") {
  461. $("#khid").val(result.data);
  462. $(".khmc").val(khmc);
  463. $(".tkhmc").text(khmc);
  464. $(".lxdh").val(lxdh);
  465. $(".tsdh").val(tsdh);
  466. $(".ttsdh").text(tsdh);
  467. $(".lxr").val(lxr);
  468. $(".postcode").val(postcode);
  469. $(".email").val(email);
  470. layer.msg("保存成功");
  471. $('.khzl tbody>tr>td input').attr('readonly', true);
  472. $('.khzl tbody>tr>td input').css('border', "0");
  473. $('.save').hide();
  474. $('.cancel').hide();
  475. $('.edit').show();
  476. }
  477. })
  478. })
  479. //关闭录音弹出
  480. $(".setwin").click(function () {
  481. $(".t-shade").removeClass("cx");
  482. $('audio')[0].pause();
  483. });
  484. //修改密码开始
  485. $('.shezhi').click(function () {
  486. $('.personal').show();
  487. })
  488. //tab切换
  489. $('.perTab li').click(function () {
  490. $(this).addClass('sel').siblings().removeClass('sel');
  491. var index = $(this).index();
  492. $('.perTab_con').children('div').eq(index).show().siblings().hide();
  493. })
  494. //编辑个人资料
  495. $('.grzl tbody>tr>td input.zhidu').attr('readonly', true);
  496. $('.grbj').click(function () {
  497. $('.grzl tbody>tr>td input.zhidu').attr('readonly', false);
  498. $('.grzl tbody>tr>td input.zhidu').css('border-bottom', "1px solid #b3b3b3");
  499. })
  500. //取消编辑
  501. $('.grqx').click(function () {
  502. $('.grzl tbody>tr>td input.zhidu').attr('readonly', true);
  503. $('.grzl tbody>tr>td input.zhidu').css('border-bottom', "none");
  504. })
  505. //关闭按钮
  506. $('.ptr').click(function () {
  507. $('.personal').hide();
  508. })
  509. //修改密码
  510. $('.grbtn').click(function () {
  511. var gh = $('.mgh').val();
  512. var xm = $('.mn').val();
  513. var ymm = $('.spwd').val();
  514. var xmm = $('.npwd').val();
  515. var qmm = $('.epwd').val();
  516. if (xmm !== qmm) {
  517. $('.wrong').show();
  518. $('.npwd').val('')
  519. $('.epwd').val('')
  520. } else if (xmm == '') {
  521. layer.msg("密码不允许为空!");
  522. } else {
  523. $('.wrong').hide();
  524. $('.grzl tbody>tr>td input').attr('readonly', true);
  525. $('.grzl tbody>tr>td input').css('border-bottom', "none");
  526. $.ajax({
  527. type: "post",
  528. url: huayi.config.callcenter_url + "UserAccount/UpdatePwd",
  529. async: true,
  530. dataType: 'json',
  531. data: {
  532. token: $.cookie("token"),
  533. usercode: gh,
  534. pwd: $.md5(xmm),
  535. oldpwd: $.md5(ymm)
  536. },
  537. success: function (result) {
  538. if (result.state.toLowerCase() == "success") {
  539. layer.msg("修改成功!");
  540. }
  541. }
  542. });
  543. }
  544. })
  545. //图片裁剪
  546. var o = $(".image-crop > img");
  547. $(o).cropper({
  548. aspectRatio: 1 / 1,
  549. resizable: false,
  550. dragCrop: false,
  551. preview: ".img-preview",
  552. done: function () { }
  553. });
  554. var r = $("#inputImage");
  555. if (window.FileReader) {
  556. r.change(function () {
  557. var e, i = new FileReader,
  558. t = this.files;
  559. if (t.length && (e = t[0], /^image\/\w+$/.test(e.type))) {
  560. i.readAsDataURL(e);
  561. i.onload = function () {
  562. r.val("");
  563. o.cropper("reset", !0).cropper("replace", this.result);
  564. }
  565. } else {
  566. layer.msg("请选择图片文件");
  567. }
  568. });
  569. $("#setDrag").click(function () {
  570. o.cropper("setDragMode", "crop");
  571. var img = o.cropper("getDataURL");
  572. $.post(huayi.config.callcenter_url + "Index/UploadTX64", {
  573. dataurl: encodeURIComponent(img),
  574. "token": $.cookie("token")
  575. }, function (result) {
  576. result = $.parseJSON(result);
  577. if (result.state.toLowerCase() == "success") {
  578. $(".yhtx").attr("src", huayi.config.callcenter_url.substr(0, huayi.config.callcenter_url.length - 1) + result.data);
  579. layer.msg("上传成功");
  580. $('.personal').hide();
  581. }
  582. })
  583. });
  584. $("#zoomIn").click(function () {
  585. o.cropper("zoom", .1)
  586. });
  587. $("#zoomOut").click(function () {
  588. o.cropper("zoom", -.1)
  589. });
  590. $("#rotateLeft").click(function () {
  591. o.cropper("rotate", 45)
  592. });
  593. $("#rotateRight").click(function () {
  594. o.cropper("rotate", -45)
  595. });
  596. } else {
  597. r.addClass("hide");
  598. }
  599. $("#zxTable tbody").on('click', 'tr', function () {
  600. $(this).addClass('tr_bg')
  601. $(this).siblings().removeClass('tr_bg')
  602. $('#Result').val($(this).attr('fjh'));
  603. })
  604. //工单
  605. //当即办理
  606. //$(".Nows").change(function () {
  607. // $(".Nows_box").toggle();
  608. //});
  609. $('input:radio[name="banli"]').change(function () {
  610. if ($(this).val() == '1') {
  611. $(".Nows_box").show();
  612. }
  613. else {
  614. $(".Nows_box").hide();
  615. }
  616. })
  617. QY($("#sourcearea"));
  618. LB($("#type"));
  619. ZT($("#keys"));
  620. //加载来电类型 默认是 已受理并发送id
  621. GetDicValueList();
  622. $('.right-tab li').click(function () {
  623. messages($(this).index());
  624. })
  625. //全部已读
  626. $('.readed').click(function () {
  627. $.ajax({
  628. type: "get",
  629. url: huayi.config.callcenter_url + "Index/CloseChat",
  630. async: true,
  631. dataType: 'json',
  632. data: {
  633. token: $.cookie("token"),
  634. id: 0
  635. },
  636. success: function (data) {
  637. if (data.total > 0) {
  638. messages()
  639. } else {
  640. layer.msg("设置失败!");
  641. }
  642. }
  643. });
  644. })
  645. //主动发消息
  646. $('.sele_send').click(function () {
  647. layer.open({
  648. type: 2,
  649. content: "replyChat.html", //iframe的url,no代表不显示滚动条
  650. title: '发送消息',
  651. area: ['50%', '60%'], //宽高
  652. });
  653. })
  654. var ru, rd, msgs;
  655. $('.mid').val(0);
  656. var mid = $('.mid').val();
  657. $('.tuBiao').click(function () {
  658. if ($(".drm").css("display") == 'block') {
  659. $(".drm").css("display", "none");
  660. } else {
  661. $(".drm").css("display", "block");
  662. }
  663. })
  664. $('#small-chat').click(function () {
  665. if ($(".small-chat-box").hasClass("active")) {
  666. rightDown();
  667. rd = setInterval(rightDown, 60000);
  668. }
  669. else {
  670. clearInterval(rd);
  671. }
  672. })
  673. //即时通讯 消息总数
  674. message_total();
  675. setInterval(message_total, 5000);
  676. function message_total(){
  677. $.ajax({
  678. type: "get",
  679. url: huayi.config.callcenter_url + "Index/GetChatCount",
  680. async: true,
  681. dataType: 'json',
  682. data: {
  683. token: $.cookie("token"),
  684. top: 50
  685. },
  686. success: function (data) {
  687. if (data.total <= 0) {
  688. $('.chat_count').hide();
  689. $('.chat').removeClass("come_mess");
  690. } else {
  691. $('.chat_count').show();
  692. $('.chat_count').html(data.total);
  693. $('.chat').addClass("come_mess");
  694. }
  695. }
  696. });
  697. }
  698. $('.chat').click(function () {
  699. $("#right-sidebar").toggleClass("sidebar-open");
  700. if ($("#right-sidebar").hasClass("sidebar-open")) {
  701. messages();
  702. msgs = setInterval(messages, 5000, 0);//未读消息定时刷新
  703. }
  704. else {
  705. clearInterval(msgs);
  706. }
  707. })
  708. rightUp();
  709. setInterval(rightUp, 60000);
  710. })
  711. function Adds() {
  712. var callid = $(".hidCallID").val();
  713. $.ajax({
  714. type: "post",
  715. url: huayi.config.callcenter_url + "/WorkOrder/AddWorkOrder",
  716. dataType: 'json',
  717. async: true,
  718. data: {
  719. cusname: $("#cusname").val(), //=投诉人姓名
  720. cussex: $("#cussex").val(),
  721. cusphone: $("#cusphone").val(), //=投诉人电话
  722. email: $("#email").val(),
  723. zipcode: $("#zipcode").val(),
  724. conphone: $("#conphone").val(),
  725. title: $("#title").val(),
  726. content: $("#content").val(),
  727. callid: callid,
  728. // files:$("#file").val(),//(多个用英文逗号,隔开)
  729. sourcearea: $("#sourcearea").val(), //=事发地域id
  730. sourceaddress: $('#sourceaddress').val(), //=事发详细地址
  731. source: 1, //=来源
  732. isresult: $(' input[name="banli"]:checked ').val(), //=(0转办1直办)
  733. result: $('#result').val(),
  734. keys: $("#keys").val(), //=关键词id(多个用英文逗号,隔开)
  735. type: $("#type").val(), //=类型
  736. isprotect: $(' input[name="mj"]:checked ').val(), //=(0普通1保密)
  737. level: $('#level').val(), //=(1普通2紧急)
  738. issubmit: Statess, //=(0保存1保存并提交)
  739. token: $.cookie("token")
  740. },
  741. success: function (data) {
  742. $(".ldtp-cr ul.ld-service li").eq(2).trigger("click");
  743. //$(".hidCallID").val("");
  744. layer.msg("操作成功");
  745. Clean();
  746. }
  747. })
  748. }
  749. //清空
  750. function Clean() {
  751. //左侧
  752. //debugger;
  753. $('.ldname').val('');//投诉人
  754. $('#khid').val('');
  755. $('.tsdh').val('');//投诉电话
  756. $('.ldlocation').text('未知');//归属地
  757. $('.lxr').val('');//联系人
  758. $('.lxdh').val('');//联系电话
  759. $('.postcode').val('');//邮编
  760. $('.email').val('');//email
  761. $('.ldtime').val('');//来电时间
  762. //右侧
  763. $("#cusname").val(''); //=投诉人姓名
  764. $("#cussex").val('');
  765. $("#cusphone").val(''); //=投诉人电话
  766. $("#email").val('');
  767. $("#zipcode").val('');
  768. $("#conphone").val('');
  769. $("#title").val('');
  770. $("#content").val('');
  771. $("#sourcearea").val(); //=事发地域id
  772. $('#sourceaddress').val(''); //=事发详细地址
  773. $("input[name='baomi'][value='1']").prop("checked", true) //=(0转办1直办)
  774. $("#type option:first").prop("selected", 'selected');
  775. $("#level option:first").prop("selected", 'selected');
  776. $("#keys option:first").prop("selected", 'selected');
  777. $("#sourcearea option:first").prop("selected", 'selected');
  778. $('#result').val('');
  779. }
  780. function clearworkorder() {
  781. $("#xxlb").val("");
  782. $("#xxlb").trigger("change");
  783. $("#FArea").val("");
  784. $("#FArea").trigger("change");
  785. $("#sfdz").val("");
  786. $("#tskh").val("");
  787. $("#tsdh").val("");
  788. $("#email").val("");
  789. $("#postcode").val("");
  790. $("#lxr").val("");
  791. $("#lxdh").val("");
  792. $("#content").val("");
  793. $("#result").val("");
  794. $("#JArea").val("");
  795. $("#JArea").trigger("change");
  796. $("#remark").val("");
  797. $("#khid").val("");
  798. $(".khmc").val("");
  799. $(".tsdh").val("");
  800. $(".lxr").val("");
  801. $(".lxdh").val("");
  802. $(".postcode").val("");
  803. $(".email").val("");
  804. }
  805. //获取历史记录
  806. function loadOld() {
  807. var type = $(".ldtp-cr ul.ld-service .cr-click").attr("itemtype");
  808. $(".complain").hide();
  809. $(".complain").eq(type * 1).show();
  810. if (type == '2') {
  811. //先销毁表格
  812. $('#orderlist').bootstrapTable('destroy');
  813. //初始化表格,动态从服务器加载数据
  814. $("#orderlist").bootstrapTable({
  815. method: "get", //使用get请求到服务器获取数据
  816. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  817. contentType: "application/x-www-form-urlencoded",
  818. striped: true, //表格显示条纹
  819. pagination: true, //启动分页
  820. pageSize: 5, //每页显示的记录数
  821. pageNumber: 1, //当前第几页
  822. pageList: [5, 10, 50, 100], //记录数可选列表
  823. search: false, //是否启用查询
  824. showColumns: false, //显示下拉框勾选要显示的列
  825. showRefresh: false, //显示刷新按钮
  826. sidePagination: "server", //表示服务端请求
  827. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  828. //设置为limit可以获取limit, offset, search, sort, order
  829. queryParamsType: "undefined",
  830. queryParams: function queryParams(params) { //设置查询参数
  831. var param = {
  832. page: params.pageNumber,
  833. pagesize: params.pageSize,
  834. tel: $(".hidTel").val(),
  835. starttime: $("#con_startTime").val(),
  836. endtime: $("#con_endTime").val(),
  837. token: $.cookie("token")
  838. };
  839. return param;
  840. },
  841. onLoadSuccess: function () { //加载成功时执行
  842. //layer.msg("加载成功");
  843. },
  844. onLoadError: function () { //加载失败时执行
  845. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  846. }
  847. });
  848. } else if (type == '1') {
  849. //先销毁表格
  850. $('#oldlist').bootstrapTable('destroy');
  851. //初始化表格,动态从服务器加载数据
  852. $("#oldlist").bootstrapTable({
  853. method: "get", //使用get请求到服务器获取数据
  854. url: huayi.config.callcenter_url + "CallInScreen/GetOldList", //获取数据的Servlet地址
  855. contentType: "application/x-www-form-urlencoded",
  856. striped: true, //表格显示条纹
  857. pagination: true, //启动分页
  858. pageSize: 5, //每页显示的记录数
  859. pageNumber: 1, //当前第几页
  860. pageList: [5, 10, 50, 100], //记录数可选列表
  861. search: false, //是否启用查询
  862. showColumns: false, //显示下拉框勾选要显示的列
  863. showRefresh: false, //显示刷新按钮
  864. sidePagination: "server", //表示服务端请求
  865. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  866. //设置为limit可以获取limit, offset, search, sort, order
  867. queryParamsType: "undefined",
  868. queryParams: function queryParams(params) { //设置查询参数
  869. var param = {
  870. page: params.pageNumber,
  871. pagesize: params.pageSize,
  872. tel: $(".hidTel").val(),
  873. starttime: $("#old_startTime").val(),
  874. endtime: $("#old_endTime").val(),
  875. token: $.cookie("token")
  876. };
  877. return param;
  878. },
  879. onLoadSuccess: function () { //加载成功时执行
  880. //layer.msg("加载成功");
  881. },
  882. onLoadError: function () { //加载失败时执行
  883. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  884. }
  885. });
  886. }
  887. }
  888. function GetCallState(val) {
  889. if (val == '1') {
  890. return '已接通';
  891. } else {
  892. return '未接通';
  893. }
  894. }
  895. //音频
  896. function setCode(val) {
  897. if (val) {
  898. return '<div class="imgs" style="cursor: pointer;">' +
  899. '<img src="./img/vice.png" alt="" onclick= ck(this) item="' + val + '" />' +
  900. '</div>';
  901. } else {
  902. return '';
  903. }
  904. }
  905. //录音
  906. function ck(val) {
  907. var path = $(val).attr("item");
  908. $(".t-shade").addClass("cx");
  909. $(".Ly_box").empty();
  910. $(".LY_box").empty();
  911. $(".down").attr("href", path);
  912. $('<audio style="width: 100%;"class=" " src="' + path + '" loop="loop" controls="controls" ></audio>').appendTo(".Ly_box");
  913. if ($("#RoleCode").val() == "GLY" || $("#RoleCode").val() == "ZXBZ") {
  914. $('<a href="' + path + '" class="sc_btn LY "download="' + path + '">下载录音</a>').appendTo(".LY_box");
  915. }
  916. $('.shade_k').css({
  917. 'top': $(document).scrollTop() + ($(window).height() - $('.shade_k').height() - 289) / 2,
  918. 'left': ($(window).width() - $('.shade_k').width()) / 2,
  919. 'position': 'absolute'
  920. });
  921. }
  922. function GetLink(val) {
  923. if (val) {
  924. return '<a onclick="ckxq(' + val + ')">' + val + '</a>';
  925. } else {
  926. return '';
  927. }
  928. }
  929. //查看详情
  930. function ckxq(str) {
  931. layer.open({
  932. type: 2,
  933. content: "CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  934. title: '工单详情',
  935. area: ['85%', '80%'], //宽高
  936. });
  937. }
  938. //截取字符串
  939. function GetCont(val) {
  940. if (val) {
  941. var str = '<div '
  942. if (val.length > 10) {
  943. str = str + ' title="' + val + '" ';
  944. val = val.substr(0, 10) + "...";
  945. }
  946. return str + '>' + val + '</div>';
  947. } else {
  948. return '';
  949. }
  950. }
  951. //加载字典
  952. function loadDic(obj, pid) {
  953. obj.empty();
  954. obj.append('<option selected="selected" value="">请选择</option>');
  955. if (!pid) {
  956. pid = -1;
  957. }
  958. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListByParentId", {
  959. "token": $.cookie("token"),
  960. pid: pid
  961. }, function (data) {
  962. if (data.state.toLowerCase() == "success") {
  963. var content = data.data;
  964. $(content).each(function (i, n) {
  965. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  966. })
  967. }
  968. })
  969. }
  970. //加载区域
  971. function loadArea(obj) {
  972. obj.empty();
  973. obj.append('<option selected="selected" value="">请选择</option>');
  974. $.getJSON(huayi.config.callcenter_url + "Department/GetAreaList", {
  975. "token": $.cookie("token")
  976. }, function (data) {
  977. if (data.state.toLowerCase() == "success") {
  978. var content = data.data;
  979. $(content).each(function (i, n) {
  980. $("<option value='" + n.F_AreaId + "'>" + n.F_AreaName + "</option>").appendTo(obj);
  981. })
  982. }
  983. })
  984. }
  985. //获取知识库
  986. function loadZSK() {
  987. $.getJSON(huayi.config.callcenter_url + 'CallInScreen/GetZSKList', {
  988. "keywords": $(".search").val(),
  989. "token": $.cookie("token")
  990. }, function (result) {
  991. if (result.state.toLowerCase() == "success") {
  992. $(".ldcr-bottom .detail-con ul").empty();
  993. $(result.data).each(function (i, n) {
  994. var key_w = $(".search").val();
  995. if (key_w) {
  996. var after_w = n.F_Title.replace(key_w, '<span style="color:red;">' + key_w + '</span>');
  997. var html = '<li>' +
  998. ' <div class="zhishi-title clearfix">' +
  999. ' <a href="javascript:void(0);" class="titless" >' + after_w + '</a>' +
  1000. ' <em >' + n.F_CreateOn + '</em>' +
  1001. ' </div>' +
  1002. ' <div class="explancon">' +
  1003. n.F_Content +
  1004. ' </div>' +
  1005. '</li>';
  1006. } else {
  1007. var html = '<li>' +
  1008. ' <div class="zhishi-title clearfix">' +
  1009. ' <a href="javascript:void(0);" class="titless" >' + n.F_Title + '</a>' +
  1010. ' <em >' + n.F_CreateOn + '</em>' +
  1011. ' </div>' +
  1012. ' <div class="explancon">' +
  1013. n.F_Content +
  1014. ' </div>' +
  1015. '</li>';
  1016. }
  1017. $(html).appendTo($(".ldcr-bottom .detail-con ul")).find(".zhishi-title").click(function (event) {
  1018. event.stopPropagation();
  1019. if ($(this).hasClass("active")) {
  1020. $(this).removeClass("active")
  1021. } else {
  1022. $(".zhishi-title").removeClass("active");
  1023. $(this).addClass("active");
  1024. }
  1025. })
  1026. })
  1027. }
  1028. })
  1029. }
  1030. //外呼弹屏
  1031. function whtp() {
  1032. $("#Result").val("");
  1033. if ($(".WH").hasClass("fadeOutUp")) {
  1034. $(".WH").removeClass("fadeOutUp").addClass("fadeInDown");
  1035. }
  1036. $(".WH").removeClass("hidens");
  1037. $('.first').removeClass('first');
  1038. $('.WH').addClass('first');
  1039. loadWH();
  1040. }
  1041. //加载外呼电话列表
  1042. function loadWH() {
  1043. $(".phonediv").hide();
  1044. var n = $(".bg_title .lactive").attr("itemid");
  1045. switch (n) {
  1046. case '0':
  1047. var obj0 = $(".phonediv").eq(0);
  1048. obj0.show();
  1049. //先销毁表格
  1050. var table = obj0.find(".phonelist");
  1051. table.bootstrapTable('destroy');
  1052. //初始化表格,动态从服务器加载数据
  1053. table.bootstrapTable({
  1054. method: "get", //使用get请求到服务器获取数据
  1055. url: huayi.config.callcenter_url + "CallOutScreen/GetPhoneList", //获取数据的Servlet地址
  1056. contentType: "application/x-www-form-urlencoded",
  1057. striped: true, //表格显示条纹
  1058. pagination: true, //启动分页
  1059. pageSize: 10, //每页显示的记录数
  1060. pageNumber: 1, //当前第几页
  1061. pageList: [10, 20, 50, 100], //记录数可选列表
  1062. search: false, //是否启用查询
  1063. showColumns: false, //显示下拉框勾选要显示的列
  1064. showRefresh: false, //显示刷新按钮
  1065. sidePagination: "server", //表示服务端请求
  1066. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1067. //设置为limit可以获取limit, offset, search, sort, order
  1068. queryParamsType: "undefined",
  1069. queryParams: function queryParams(params) { //设置查询参数
  1070. var param = {
  1071. page: params.pageNumber,
  1072. pagesize: params.pageSize,
  1073. tel: $("#lastphone").val(),
  1074. token: $.cookie("token")
  1075. };
  1076. return param;
  1077. },
  1078. onLoadSuccess: function () { //加载成功时执行
  1079. //layer.msg("加载成功");
  1080. },
  1081. onLoadError: function () { //加载失败时执行
  1082. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1083. }
  1084. });
  1085. break;
  1086. case '1':
  1087. var obj1 = $(".phonediv").eq(1);
  1088. obj1.show();
  1089. var table = obj1.find(".phonelist");
  1090. table.bootstrapTable('destroy');
  1091. //初始化表格,动态从服务器加载数据
  1092. table.bootstrapTable({
  1093. method: "get", //使用get请求到服务器获取数据
  1094. url: huayi.config.callcenter_url + "CallOutScreen/GetUserList", //获取数据的Servlet地址
  1095. contentType: "application/x-www-form-urlencoded",
  1096. striped: true, //表格显示条纹
  1097. pagination: true, //启动分页
  1098. pageSize: 10, //每页显示的记录数
  1099. pageNumber: 1, //当前第几页
  1100. pageList: [10, 20, 50, 100], //记录数可选列表
  1101. search: false, //是否启用查询
  1102. showColumns: false, //显示下拉框勾选要显示的列
  1103. showRefresh: false, //显示刷新按钮
  1104. sidePagination: "server", //表示服务端请求
  1105. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1106. //设置为limit可以获取limit, offset, search, sort, order
  1107. queryParamsType: "undefined",
  1108. queryParams: function queryParams(params) { //设置查询参数
  1109. var param = {
  1110. page: params.pageNumber,
  1111. pagesize: params.pageSize,
  1112. tel: $("#gsphone").val(),
  1113. name: $("#gsname").val(),
  1114. token: $.cookie("token")
  1115. };
  1116. return param;
  1117. },
  1118. onLoadSuccess: function () { //加载成功时执行
  1119. //layer.msg("加载成功");
  1120. },
  1121. onLoadError: function () { //加载失败时执行
  1122. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1123. }
  1124. });
  1125. break;
  1126. case '2':
  1127. var obj2 = $(".phonediv").eq(2);
  1128. obj2.show();
  1129. var table = obj2.find(".phonelist");
  1130. table.bootstrapTable('destroy');
  1131. //初始化表格,动态从服务器加载数据
  1132. table.bootstrapTable({
  1133. method: "get", //使用get请求到服务器获取数据
  1134. url: huayi.config.callcenter_url + "CallOutScreen/GetCustomerList", //获取数据的Servlet地址
  1135. contentType: "application/x-www-form-urlencoded",
  1136. striped: true, //表格显示条纹
  1137. pagination: true, //启动分页
  1138. pageSize: 10, //每页显示的记录数
  1139. pageNumber: 1, //当前第几页
  1140. pageList: [10, 20, 50, 100], //记录数可选列表
  1141. search: false, //是否启用查询
  1142. showColumns: false, //显示下拉框勾选要显示的列
  1143. showRefresh: false, //显示刷新按钮
  1144. sidePagination: "server", //表示服务端请求
  1145. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1146. //设置为limit可以获取limit, offset, search, sort, order
  1147. queryParamsType: "undefined",
  1148. queryParams: function queryParams(params) { //设置查询参数
  1149. var param = {
  1150. page: params.pageNumber,
  1151. pagesize: params.pageSize,
  1152. tel: $("#khphone").val(),
  1153. name: $("#khname").val(),
  1154. token: $.cookie("token")
  1155. };
  1156. return param;
  1157. },
  1158. onLoadSuccess: function () { //加载成功时执行
  1159. //layer.msg("加载成功");
  1160. },
  1161. onLoadError: function () { //加载失败时执行
  1162. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1163. }
  1164. });
  1165. break;
  1166. case '3':
  1167. $(".phonediv").eq(3).show();
  1168. $("#zxTable tbody").html('');
  1169. if (obj.AgentID) {
  1170. obj.Type = "GetAgentList";
  1171. Send();
  1172. }
  1173. break;
  1174. }
  1175. }
  1176. function view(val) {
  1177. var str = '';
  1178. if (val) {
  1179. str = '<a onclick="call(\'' + val + '\')">' + val + '</a>';
  1180. }
  1181. return str;
  1182. }
  1183. function call(val) {
  1184. $("#Result").val(val);
  1185. $(".img").removeClass("hidens");
  1186. }
  1187. function ftime(val) {
  1188. if (val) {
  1189. return helper.DateFormat.getFormatTime(val);
  1190. } else {
  1191. return '';
  1192. }
  1193. }
  1194. function logout() {
  1195. $.ajax({
  1196. url: huayi.config.callcenter_url + "Login/Logout",
  1197. data: {
  1198. token: $.cookie("token")
  1199. },
  1200. dataType: "json",
  1201. success: function (res) {
  1202. if (res.state) {
  1203. location.href = "./login.html";
  1204. }
  1205. }
  1206. });
  1207. }
  1208. //跳转
  1209. function Jumps() {
  1210. $("iframe:visible")[0].src = "widgets.html"
  1211. }
  1212. ////子页面返回主页
  1213. //function home_index() {
  1214. // top.$("iframe:visible")[0].src = "widgets.html";
  1215. //}
  1216. //通知公告
  1217. function QY(obj) {
  1218. obj.empty();
  1219. obj.append('<option selected="selected" value="">请选择</option>');
  1220. $.getJSON(huayi.config.callcenter_url + "Area/GetAreaListById", {
  1221. "token": $.cookie("token"),
  1222. }, function (data) {
  1223. if (data.state.toLowerCase() == "success") {
  1224. var content = data.data;
  1225. $(content).each(function (i, n) {
  1226. $("<option value='" + n.F_AreaId + "'>" + n.F_AreaName + "</option>").appendTo(obj);
  1227. })
  1228. }
  1229. })
  1230. }
  1231. //来源
  1232. function LY(obj) {
  1233. obj.empty();
  1234. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  1235. "token": $.cookie("token"),
  1236. id: 1
  1237. }, function (data) {
  1238. if (data.state.toLowerCase() == "success") {
  1239. var content = data.data;
  1240. $(content).each(function (i, n) {
  1241. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  1242. })
  1243. }
  1244. })
  1245. }
  1246. //类别
  1247. function LB(obj) {
  1248. obj.empty();
  1249. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  1250. "token": $.cookie("token"),
  1251. id: 2
  1252. }, function (data) {
  1253. if (data.state.toLowerCase() == "success") {
  1254. var content = data.data;
  1255. $(content).each(function (i, n) {
  1256. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  1257. })
  1258. }
  1259. })
  1260. }
  1261. //主题
  1262. function ZT(obj) {
  1263. obj.empty();
  1264. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  1265. "token": $.cookie("token"),
  1266. id: 3
  1267. }, function (data) {
  1268. if (data.state.toLowerCase() == "success") {
  1269. var content = data.data;
  1270. $(content).each(function (i, n) {
  1271. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  1272. })
  1273. }
  1274. })
  1275. }
  1276. //获取来电类型
  1277. function GetDicValueList() {
  1278. $('#dicValueList ul').html('');
  1279. $.getJSON(huayi.config.callcenter_url + 'Dictionary/GetDicValueListById', {
  1280. id: 45,
  1281. token: $.cookie("token")
  1282. }, function (result) {
  1283. if (result.state.toLowerCase() == "success") {
  1284. for (var i = 0; i < result.data.length; i++) {
  1285. $('#dicValueList ul').append('<li><label data-valDic="' + result.data[i].F_ValueId + '" id="unit' + i + '">' + result.data[i].F_Value + '</label></li>');
  1286. }
  1287. }
  1288. })
  1289. }
  1290. //点击来电类型
  1291. var dicTypeid = 46;//默认是 已受理
  1292. $(document).on('click', '#dicValueList li label', function () {
  1293. if (!$(this).hasClass('checkedDept')) {
  1294. var $that = $(this);
  1295. if ($(".hidCallID").val()) {
  1296. dicTypeid = 46;//默认是 已受理
  1297. dicTypeid = $(this).attr('data-valDic') != 46 ? $(this).attr('data-valDic') : 46;
  1298. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateCallInType', {
  1299. callid: $(".hidCallID").val(),
  1300. // callid: 59054,
  1301. typeid: dicTypeid,
  1302. "token": $.cookie("token")
  1303. }, function (result) {
  1304. //debugger;
  1305. var results = JSON.parse(result);
  1306. if (results.state.toLowerCase() == "success") {
  1307. //console.info('传递来电类型成功,ID为:'+ dicTypeid);
  1308. $that.addClass('checkedDept').parent().siblings().children().removeClass('checkedDept');
  1309. if (dicTypeid != 46) {
  1310. $('#dicForms').hide();
  1311. layer.msg('来电类型保存成功!');
  1312. if (dicTypeid == 50) {//催单
  1313. $('.ldtp-cr ul.ld-service li:last-child').addClass("cr-click").siblings().removeClass("cr-click");
  1314. loadOld();
  1315. }
  1316. } else {
  1317. $('#dicForms').show();
  1318. }
  1319. }
  1320. })
  1321. } else {
  1322. //console.info('传递来电类型失败');
  1323. }
  1324. } else {
  1325. //$(this).removeClass('checkedDept');
  1326. //layer.msg('来电类型已经保存成功!不用重复点击提交');
  1327. }
  1328. });
  1329. //催单操作
  1330. function setReminder(val, row) {
  1331. if (dicTypeid == 50) {
  1332. return '<a class="xg" onclick="reminder(' + row.F_WorkOrderId + ')" title="催单">催单</a>';
  1333. } else {
  1334. return '';
  1335. }
  1336. }
  1337. function reminder(str) {
  1338. layer.open({
  1339. type: 2,
  1340. content: "./CommonHtml/reminder.html?wid=" + str + "&callid=" + $(".hidCallID").val() + "", //iframe的url,no代表不显示滚动条
  1341. title: '催单内容',
  1342. area: ['40%', '40%'], //宽高
  1343. });
  1344. }
  1345. //右上角消息列表
  1346. function rightUp() {
  1347. helper.init.isload = 0;
  1348. $('.drm').html('');
  1349. $.ajax({
  1350. type: "get",
  1351. url: huayi.config.callcenter_url + "Index/GetNoDealOrder",
  1352. async: true,
  1353. dataType: 'json',
  1354. data: {
  1355. token: $.cookie("token"),
  1356. top: 5
  1357. //mid:$('.mid').val()
  1358. },
  1359. success: function (data) {
  1360. helper.init.isload = 1;
  1361. $('.mid').val(data.maxid)
  1362. // helper.cookies.set("mid", data.maxid, 7);
  1363. // console.log(data.maxid)
  1364. // console.log($('.mid').val())
  1365. $('.xx_count').html(data.total);
  1366. if (data.rows) {
  1367. $.each(data.rows, function (i, n) {
  1368. if (i < 10) {
  1369. $('<li>' +
  1370. '<a href="javaScript:;" class="xx" onclick="ckxq(' + n.F_WorkOrderId + ')">' +
  1371. '<div class="tipCon">' + n.F_ComContent + '</div>' +
  1372. '<div class="order_time clearfix">' +
  1373. '<span class="work_order">订单号:' + n.F_WorkOrderId + '</span>' +
  1374. '<span class="ort">' + n.F_CreateTime + '</span>' +
  1375. '</div>' +
  1376. '</a></li><li class="divider"></li>').appendTo('.drm');
  1377. }
  1378. });
  1379. }
  1380. $('<li><a href="javaScript:;" class="seeMore" onclick="goDC()">' +
  1381. '<div class="order_time clearfix">' +
  1382. '<span class="work_order">查看更多</span>' +
  1383. '<span class="ort"> ' +
  1384. '>>' +
  1385. '</span>' +
  1386. '</div>' +
  1387. '</a></li>').appendTo('.drm');
  1388. }
  1389. });
  1390. }
  1391. function goDC() {
  1392. top.$("iframe:visible")[0].src = "Business/WorkDC.html";
  1393. }
  1394. function ckxq(str) {
  1395. layer.open({
  1396. type: 2,
  1397. content: "CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1398. title: '工单详情',
  1399. area: ['85%', '80%'], //宽高
  1400. });
  1401. }
  1402. //右下角消息弹框
  1403. function rightDown() {
  1404. helper.init.isload = 0;
  1405. $(".rightDown_list").html('');
  1406. var tota = 0;
  1407. $.ajax({
  1408. type: "get",
  1409. url: huayi.config.callcenter_url + "Index/GetNoDealWorkTotal",
  1410. async: true,
  1411. dataType: 'json',
  1412. data: {
  1413. token: $.cookie("token")
  1414. },
  1415. success: function (data) {
  1416. helper.init.isload = 1;
  1417. var con = data.data;
  1418. $(con).each(function (i, n) {
  1419. var sts = "";
  1420. switch (n.state) {
  1421. case 0: sts = "待处理"; break;
  1422. case 1: sts = "待交办"; break;
  1423. case 2: sts = "待查收"; break;
  1424. case 3: sts = "退回审核中"; break;
  1425. case 4: sts = "办理中(主办)"; break;
  1426. case 5: sts = "延时审核中"; break;
  1427. case 6: sts = "待回访"; break;
  1428. case 7: sts = "已回访"; break;
  1429. case 8: sts = "重办中"; break;
  1430. case 9: sts = "已结案"; break;
  1431. case 10: sts = "办理中(协办)"; break;
  1432. default: sts = "其他"; break;
  1433. }
  1434. // console.log(typeof(n.state))
  1435. $('<li onclick="turnTo(this)">' +
  1436. '<a href="javaScript:;" data-index="' + n.state + '">' +
  1437. '<div>' + sts + '<span class="pull-right text-muted small">' + n.con + '条</span>' +
  1438. '</div>' +
  1439. '</a>' +
  1440. '</li>').appendTo(".rightDown_list");
  1441. tota = tota + parseInt(n.con);
  1442. })
  1443. $('.messageTotal').html(tota);
  1444. }
  1445. });
  1446. }
  1447. function turnTo(a) {
  1448. var state = $(a).children("a").attr("data-index");
  1449. switch (state) {
  1450. case "0": $("iframe:visible")[0].src = "Business/ZXDCL.html"; break;
  1451. case "1": $("iframe:visible")[0].src = "Business/LeaderDCL.html?states=" + state; break;//代交办
  1452. case "2": $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state; break;//待查收
  1453. case "3": $("iframe:visible")[0].src = "Business/LeaderDCL.html?states=" + state; break;//退回审核中
  1454. case "4": $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state; break;//办理中(主办)
  1455. case "5": $("iframe:visible")[0].src = "Business/LeaderDCL.html?states=" + state; break;//延时审核中
  1456. case "6": $("iframe:visible")[0].src = "Business/ZXDCL.html?states=" + state; break;
  1457. case "7": $("iframe:visible")[0].src = "Business/LeaderDCL.html?states=" + state; break;//已回访
  1458. case "8": $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state; break;//重办中
  1459. case "10": $("iframe:visible")[0].src = "Business/WorkDCCO.html?states=" + state; break;//办理中协办
  1460. default: sts = "其他"; break;
  1461. }
  1462. }
  1463. ///拖拽效果
  1464. //拖动事件
  1465. var box = document.getElementById("box");
  1466. //鼠标按下的函数
  1467. box.onmousedown = function (ev) {
  1468. var oEvent = ev || event;
  1469. //求出鼠标和box的位置差值
  1470. var x = oEvent.clientX - box.offsetLeft;
  1471. var y = oEvent.clientY - box.offsetTop;
  1472. console.log(x);
  1473. //鼠标移动的函数
  1474. //把事件加在document上,解决因为鼠标移动太快时,
  1475. //鼠标超过box后就没有了拖拽的效果的问题
  1476. document.onmousemove = function (ev) {
  1477. var oEvent = ev || event;
  1478. //保证拖拽框一直保持在浏览器窗口内部,不能被拖出的浏览器窗口的范围
  1479. var l = oEvent.clientX - x;
  1480. var t = oEvent.clientY - y;
  1481. if (l < 0) {
  1482. l = 0;
  1483. } else if (l > document.documentElement.clientWidth - box.offsetWidth) {
  1484. l = document.documentElement.clientWidth - box.offsetWidth;
  1485. }
  1486. if (t < 0) {
  1487. t = 0;
  1488. } else if (t > document.documentElement.clientHeight - box.offsetHeight) {
  1489. t = document.documentElement.clientHeight - box.offsetHeight;
  1490. }
  1491. box.style.left = l + "px";
  1492. box.style.top = t + "px";
  1493. }
  1494. //鼠标抬起的函数
  1495. document.onmouseup = function () {
  1496. document.onmousemove = null;
  1497. document.onmouseup = null;
  1498. }
  1499. //火狐浏览器在拖拽空div时会出现bug
  1500. //return false阻止默认事件,解决火狐的bug
  1501. // return false;
  1502. }
  1503. function messages(type) {
  1504. if (!type) {
  1505. type = $('.right-tab li.active').index();
  1506. }
  1507. var html = $('#tab-' + (type + 1)).find('.chat_box');
  1508. html.html('');
  1509. helper.init.isload = 0;
  1510. $.ajax({
  1511. type: "get",
  1512. url: huayi.config.callcenter_url + "Index/GetChatLists",
  1513. async: true,
  1514. dataType: 'json',
  1515. data: {
  1516. token: $.cookie("token"),
  1517. isread: type,
  1518. top: 50,
  1519. fromid: 0
  1520. },
  1521. success: function (data) {
  1522. helper.init.isload = 1;
  1523. $('#tab-1').find('.message_count').html(data.total);
  1524. if (type == 0) {
  1525. if (data.total == 0) {
  1526. $('.readed').hide();
  1527. } else {
  1528. $('.readed').show();
  1529. }
  1530. $('.close_chat').show();
  1531. }
  1532. $(data.rows).each(function (i, n) {
  1533. var str = '';
  1534. str = '<div class="sidebar-message">' +
  1535. '<a href="#">' +
  1536. '<div class="pull-left text-center">' +
  1537. '<img alt="image" class="img-circle message-avatar" src="img/chat_pic.jpg">' +
  1538. '<div class="m-t-xs">' + n.F_UserName + '</div>' +
  1539. '</div>' +
  1540. '<div class="media-body">' +
  1541. '<div class="chat_content">' + GetCont(n.Content) + '</div>' +
  1542. '<small class="text-muted">' + n.CreateDate + '</small>' +
  1543. '<span class="reply" data-FromUserId="' + n.FromUserId + '" data-ToUserId="' + n.ToUserId + '" data-roleId="' + n.F_RoleId + '" onclick="resply(this)">回复</span>'
  1544. if (n.IsRead != 1) {
  1545. str += '<span class="reply close_chat" data-index="' + n.Id + '" onclick="closed(this)">关闭</span>'
  1546. }
  1547. '</div>' +
  1548. '</a>' +
  1549. '</div>'
  1550. html.append(str);
  1551. })
  1552. }
  1553. });
  1554. }
  1555. function closed(a) {
  1556. var id = $(a).attr('data-index');
  1557. $.ajax({
  1558. type: "post",
  1559. url: huayi.config.callcenter_url + "Index/CloseChat",
  1560. async: true,
  1561. dataType: 'json',
  1562. data: {
  1563. token: $.cookie("token"),
  1564. id: id
  1565. },
  1566. success: function (data) {
  1567. if (data.total > 0) {
  1568. messages()
  1569. } else {
  1570. layer.msg("关闭消息失败!");
  1571. }
  1572. }
  1573. });
  1574. }
  1575. function resply(a) {
  1576. var userId = $(a).attr('data-FromUserId')
  1577. var toId = $(a).attr('data-ToUserId')
  1578. var roleId = $(a).attr('data-roleId')
  1579. layer.open({
  1580. type: 2,
  1581. content: "replyChat.html?userId=" + userId + "&roleId=" + roleId + "&toId=" + toId, //iframe的url,no代表不显示滚动条
  1582. title: '回复消息',
  1583. area: ['50%', '60%'], //宽高
  1584. });
  1585. }