12345市长热线标准版-前端

index.js 56KB

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  1. 
  2. $(document).ready(function () {
  3. if ($.cookie("token") == null) {
  4. window.location.href = "login.html";
  5. }
  6. //来电弹屏
  7. laydate.skin('blue');
  8. laydate({
  9. elem: '#old_startTime',
  10. event: 'focus'
  11. });
  12. laydate({
  13. elem: '#old_endTime',
  14. event: 'focus'
  15. });
  16. laydate({
  17. elem: '#con_startTime',
  18. event: 'focus'
  19. });
  20. laydate({
  21. elem: '#con_endTime',
  22. event: 'focus'
  23. });
  24. //弹屏右侧切换效果
  25. $(".ldtp-cr ul.ld-service li").click(function () {
  26. $(this).addClass("cr-click").siblings().removeClass("cr-click");
  27. loadOld();
  28. });
  29. //最大化 最小化效果
  30. //最小化
  31. $('.minClosed').click(function () {
  32. $('.ldtp-con').removeClass('fadeInDown');
  33. $('.ldtp-con').addClass('fadeOutUp');
  34. $('.ldtp-con').css("display", "none");
  35. $('.maxOpen').show();
  36. $('.maxOpen').addClass('fadeInDown');
  37. });
  38. //最大化
  39. $('.maxOpen').click(function () {
  40. //触发来电类型第一个 点击;测试用
  41. //$("#dicValueList li:first-child").find("label").trigger('click');
  42. $('.ldtp-con').removeClass('fadeOutUp');
  43. $('.ldtp-con').addClass('fadeInDown');
  44. $('.ldtp-con').css("display", "block");
  45. $('.maxOpen').hide();
  46. $('.maxOpen').removeClass('fadeInDown');
  47. $('.maxOpen').addClass('fadeInDown');
  48. $('.first').removeClass('first');
  49. $('.ldtp-con').addClass('first');
  50. })
  51. //关闭弹框
  52. $(".Bacha").click(function () {
  53. //清除来电类型样式
  54. //debugger;
  55. $('#dicValueList li').find("label").removeClass('checkedDept');
  56. $('.ldtp-con').removeClass('fadeInDown');
  57. $('.ldtp-con').addClass('fadeOutUp');
  58. $('.ldtp-con').css("display", "none");
  59. Clean();
  60. obj.Type = "SayFree";
  61. Send();
  62. })
  63. //顶部小头像
  64. var little_pic = $('.head-pic .hp-box img').attr("src");
  65. $('.maxOpen li .photo img').attr("src", little_pic);
  66. //点击左侧菜单来电弹屏显示
  67. $('.tantan').click(function () {
  68. $('.maxOpen').trigger("click");
  69. $('.head-pic .lahei .la-before').show();
  70. $('.head-pic .lahei .la-after').hide();
  71. })
  72. //点击挂断
  73. $('.head-pic .td-call .take').click(function () {
  74. obj.Type = "DropCall";
  75. Send();
  76. });
  77. //点击拉黑事件
  78. $('.head-pic .lahei .la-before').click(function () {
  79. if (!$(".hidTel").val()) {
  80. layer.confirm('来电号码为空!', {
  81. btn: ['确定']
  82. });
  83. return;
  84. }
  85. $("#time-word").val('');
  86. $('.ldtp-con .hei-list').show();
  87. })
  88. //拉黑输入框事件
  89. $('.hei-list .bacha').click(function () {
  90. $('.ldtp-con .hei-list').hide();
  91. $("#time-word").val('');
  92. })
  93. var reg = /^\+?[1-9][0-9]*$/;
  94. $('#bc').click(function () {
  95. var n = $("#time-word").val();
  96. var val = $("input[name='time']:checked").val();
  97. if (n) {
  98. if (!(reg.test(n))) {
  99. layer.confirm('请输入整数时间!', {
  100. btn: ['确定']
  101. });
  102. return;
  103. }
  104. } else {
  105. if (val == '4') {
  106. n = 0;
  107. } else {
  108. layer.confirm('请输入整数时间!', {
  109. btn: ['确定']
  110. });
  111. return;
  112. }
  113. }
  114. $.post(huayi.config.callcenter_url + 'CallInScreen/AddBlack', {
  115. tel: $(".hidTel").val(),
  116. num: n,
  117. type: val,
  118. "token": $.cookie("token")
  119. }, function (result) {
  120. result = $.parseJSON(result);
  121. if (result.state.toLowerCase() == "success") {
  122. layer.msg("拉入黑名单成功");
  123. $(".la-time .lhtime").text(getNowFormatDate());
  124. $('.la-shichang .blackTime').html(result.data);
  125. $('.ldtp-con .hei-list').hide();
  126. $('.head-pic .lahei .la-before').hide();
  127. $('.head-pic .lahei .la-after').show();
  128. $('.head-pic .lahei .retur').show();
  129. }
  130. })
  131. })
  132. $('.la-after').click(function () {
  133. if (!$(".hidTel").val()) {
  134. layer.confirm('来电号码为空!', {
  135. btn: ['确定']
  136. });
  137. return;
  138. }
  139. $("#time-word").val('');
  140. $('.ldtp-con .hei-list').show();
  141. $('.ldtp-con .hei-list').removeClass('bounceOutUp');
  142. $('.ldtp-con .hei-list').addClass('bounceIn');
  143. })
  144. $('.head-pic .lahei .retur').click(function () {
  145. $.getJSON(huayi.config.callcenter_url + 'CallInScreen/DelBlack', {
  146. tel: $(".hidTel").val(),
  147. "token": $.cookie("token")
  148. }, function (result) {
  149. if (result.state.toLowerCase() == "success") {
  150. layer.msg("取消黑名单成功");
  151. $('.head-pic .lahei .retur').hide();
  152. $('.head-pic .lahei .la-after').hide();
  153. $('.head-pic .lahei .la-before').show();
  154. }
  155. })
  156. })
  157. if (/mobile/i.test(navigator.userAgent) || /android/i.test(navigator.userAgent)) {
  158. $(".title-box").hide();
  159. }
  160. obj.AgentExten = $.cookie("extno");
  161. if (obj.AgentExten == undefined) {
  162. $(".Gnumbox").hide();
  163. }
  164. $(".Gnum").text(obj.AgentExten);
  165. $.getJSON(huayi.config.callcenter_url + 'UserAccount/GetNowUser', {
  166. "token": $.cookie("token")
  167. }, function (result) {
  168. if (result.state.toLowerCase() == "success") {
  169. $("#RoleCode").val(result.data.user.F_RoleCode);
  170. $("#GroupCode").val(result.data.user.F_GroupCode);
  171. //console.log($("#RoleCode").val());
  172. $(".username").text(result.data.user.F_UserName);
  173. $('.user_code').text(result.data.user.F_UserCode);
  174. $('.group').text(result.data.user.F_SeartGroup);
  175. if (result.data.role) {
  176. $(".rolename").text(result.data.role.F_RoleName);
  177. }
  178. $(".yhtx").attr("src", huayi.config.callcenter_url.substr(0, huayi.config.callcenter_url.length - 1) + result.data.user.F_See);
  179. obj.AgentID = result.data.user.F_UserCode;
  180. //obj.AgentExten = result.data.user.F_WorkNumber;
  181. $('.mgh').val(result.data.user.F_UserCode);
  182. $('.mn').val(result.data.user.F_UserName);
  183. if (result.data.user.F_SeatFlag) {
  184. Connect();
  185. //heartbeat = setInterval(function() {
  186. // Heart()
  187. //}, 60000);
  188. $("#top-search").show();
  189. $(".phoneBZ").show();
  190. $(".zts").show();
  191. //签入
  192. //obj.Type = "Login";
  193. //obj.AgentGroup = "364";
  194. //obj.AgentType = "0";
  195. //Send();
  196. }
  197. }
  198. });
  199. $.ajaxSettings.async = false;
  200. $.getJSON(huayi.config.callcenter_url + 'Index/GetMenu', {
  201. "token": $.cookie("token")
  202. }, function (result) {
  203. $.ajaxSettings.async = true;
  204. if (result.state.toLowerCase() == "success") {
  205. $(result.data).each(function (i, n) {
  206. var html = '<li><a href="#" dataid=' + n.F_FunctionId + '><i class="fa iconfont">&#xe614;</i><span class="nav-label">' + n.F_FunctionName + '</span><span class="fa arrow"></span></a>';
  207. html += '<ul class="nav nav-second-level">';
  208. $(n.item).each(function (j, m) {
  209. html += '<li><a class="J_menuItem" dataid=' + m.F_FunctionId + ' href="' + m.F_OptUrl + '">' + m.F_FunctionName + '</a></li>';
  210. })
  211. html += '</ul></li>';
  212. $(html).appendTo($("#side-menu"));
  213. })
  214. $(".J_menuItem").click(function () {
  215. if ($(this).text() == "来电弹屏") {
  216. $('.maxOpen').trigger("click");
  217. $('.head-pic .lahei .la-before').show();
  218. $('.head-pic .lahei .la-after').hide();
  219. }
  220. })
  221. }
  222. })
  223. //话务相关
  224. $("#top-search li").click(function () {
  225. if ($(this).find("i").hasClass("active")) {
  226. if (obj.AgentID) {
  227. var fun = $(this).attr("datafun");
  228. obj.Type = fun;
  229. switch (fun) {
  230. case "Login":
  231. obj.AgentGroup = "364";
  232. obj.AgentType = "0";
  233. Send();
  234. break; //签入
  235. case "MakeCall":
  236. $(".hidCallID").val("");
  237. $("#hidwhtype").val(fun);
  238. whtp();
  239. //obj.DestinationNumber = "1012";
  240. break; //外呼
  241. case "Meeting":
  242. $("#hidwhtype").val(fun);
  243. whtp();
  244. //obj.DestinationNumber = "1012";
  245. break; //多方通话
  246. case "Transfer":
  247. $("#hidwhtype").val(fun);
  248. whtp();
  249. //obj.DestinationNumber = "1012";
  250. break; //转移
  251. default:
  252. Send();
  253. break;
  254. }
  255. }
  256. }
  257. });
  258. //知识库查询
  259. $(".searIcon").click(function () {
  260. loadZSK();
  261. })
  262. //历史记录查询
  263. $(".searchbtn").click(function () {
  264. loadOld();
  265. })
  266. //新增记录
  267. $(".addjl").click(function () {
  268. $(".addgd").show();
  269. $(".tbold").hide();
  270. })
  271. //关闭外呼弹屏
  272. $(".closes").click(function () {
  273. $(".WH").removeClass("fadeInDown").addClass("fadeOutUp");
  274. $(".WH").addClass("hidens");
  275. })
  276. //外呼呼出
  277. $(".CallOut").click(function (event) {
  278. event.stopPropagation();
  279. if ($("#Result").val()) {
  280. $.ajax({
  281. type: "get",
  282. url: huayi.config.callcenter_url + "CallOutOpt/GetCallOutprefix",
  283. async: true,
  284. dataType: 'json',
  285. data: {
  286. token: $.cookie("token"),
  287. phone: $("#Result").val()
  288. },
  289. success: function (result) {
  290. if (result.state.toLowerCase() == "success") {
  291. var guid = uuid();
  292. obj.Type = $("#hidwhtype").val();
  293. obj.DestinationNumber = result.data.phone;
  294. obj.Header = result.data.fix;
  295. obj.TaskType = "0"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
  296. obj.TaskPhoneID = ""; //回访的电话ID
  297. obj.TaskID = guid; //回访记录编号
  298. Send();
  299. $('#Result').val('');
  300. $(".WH").addClass("hidens");
  301. }
  302. }
  303. });
  304. }
  305. })
  306. //外呼弹屏数字键盘样式
  307. $(".Num_ul div").mousedown(function () {
  308. $(this).addClass("actives");
  309. $(".img").removeClass("hidens");
  310. }).mouseup(function () {
  311. $(this).removeClass("actives");
  312. })
  313. //外呼弹屏数字键盘号码输入
  314. $(".Num_ul li div").click(function () {
  315. var rt = $("#Result").val() + "";
  316. if (rt.length < 18) {
  317. rt = rt + $(this).find("a").text();
  318. $("#Result").val(rt);
  319. }
  320. });
  321. //外呼弹屏数字键盘号码截取
  322. $(".img").click(function () {
  323. var Result = $("#Result").val() + "";
  324. Result = Result.substr(0, Result.length - 1);
  325. $("#Result").val(Result);
  326. if (Result.length == 0) {
  327. $(".img").addClass("hidens");
  328. }
  329. })
  330. //外呼电话列表
  331. $(".bg_title li").click(function () {
  332. $(this).addClass("lactive").siblings().removeClass("lactive");
  333. loadWH();
  334. })
  335. $(".ty").click(function () {
  336. loadWH();
  337. })
  338. //创建投诉工单
  339. $(".addt_").click(function () {
  340. Statess = 0
  341. var value = $(' input[name="banli"]:checked ').val();
  342. if (!$("#cusname").val()) {
  343. layer.msg("请输入投诉人姓名");
  344. } else if (!$("#cusphone").val()) {
  345. layer.msg("请输入投诉电话");
  346. } else if (!$("#title").val()) {
  347. layer.msg("请输入标题");
  348. } else if (!$("#content").val()) {
  349. layer.msg("请输入内容");
  350. } else if (!$("#keys").val()) {
  351. layer.msg("请选择主题词");
  352. } else if (!$("#sourcearea").val()) {
  353. layer.msg("请选择事发区域");
  354. } else if (value == 1 && !$('#result').val()) {
  355. layer.msg("请输入直办内容");
  356. } else {
  357. Adds();
  358. }
  359. })
  360. //创建投诉工单
  361. $(".addts").click(function () {
  362. Statess = 1;
  363. var values = $(' input[name="banli"]:checked ').val();
  364. if (!$("#cusname").val()) {
  365. layer.msg("请输入投诉人姓名");
  366. } else if (!$("#cusphone").val()) {
  367. layer.msg("请输入投诉电话");
  368. } else if (!$("#title").val()) {
  369. layer.msg("请输入标题");
  370. } else if (!$("#content").val()) {
  371. layer.msg("请输入内容");
  372. } else if (!$("#keys").val()) {
  373. layer.msg("请选择主题词");
  374. } else if (!$("#sourcearea").val()) {
  375. layer.msg("请选择事发区域");
  376. } else if (values == 1 && !$('#result').val()) {
  377. layer.msg("请输入直办内容");
  378. } else {
  379. Adds();
  380. }
  381. })
  382. //加载知识库
  383. loadZSK();
  384. //加载左侧导航菜单
  385. //loadMenu();
  386. //客户资料
  387. $('.khzl tbody>tr>td input').attr('readonly', true);
  388. $('.save').hide();
  389. $('.cancel').hide();
  390. $('.edit').click(function () {
  391. $('.save').show();
  392. $('.cancel').show();
  393. $('.edit').hide();
  394. $('.khzl tbody>tr>td input').attr('readonly', false);
  395. $('.khzl tbody>tr>td input').css('border-bottom', "1px solid #b3b3b3");
  396. })
  397. $('.cancel').click(function () {
  398. $('.khzl tbody>tr>td input').attr('readonly', true);
  399. $('.khzl tbody>tr>td input').css('border', "0");
  400. $('.save').hide();
  401. $('.cancel').hide();
  402. $('.edit').show();
  403. })
  404. //保存客户
  405. $(".save").click(function () {
  406. var khid = $("#khid").val();
  407. var khmc = $(".khmc").val();
  408. var tsdh = $(".tsdh").val();
  409. var lxr = $(".lxr").val();
  410. var lxdh = $(".lxdh").val();
  411. var postcode = $(".postcode").val();
  412. var email = $(".email").val();
  413. if (!khmc) {
  414. layer.confirm('请输入客户名称!', {
  415. btn: ['确定']
  416. });
  417. return;
  418. }
  419. $.post(huayi.config.callcenter_url + 'Customer/AddCustomer', {
  420. cid: khid,
  421. name: khmc,
  422. lxr: lxr,
  423. mobile: tsdh,
  424. telphone: lxdh,
  425. postcode: postcode,
  426. email: email,
  427. "token": $.cookie("token")
  428. }, function (result) {
  429. result = $.parseJSON(result);
  430. if (result.state.toLowerCase() == "success") {
  431. $("#khid").val(result.data);
  432. $(".khmc").val(khmc);
  433. $(".tkhmc").text(khmc);
  434. $(".lxdh").val(lxdh);
  435. $(".tsdh").val(tsdh);
  436. $(".ttsdh").text(tsdh);
  437. $(".lxr").val(lxr);
  438. $(".postcode").val(postcode);
  439. $(".email").val(email);
  440. layer.msg("保存成功");
  441. $('.khzl tbody>tr>td input').attr('readonly', true);
  442. $('.khzl tbody>tr>td input').css('border', "0");
  443. $('.save').hide();
  444. $('.cancel').hide();
  445. $('.edit').show();
  446. }
  447. })
  448. })
  449. //关闭录音弹出
  450. $(".setwin").click(function () {
  451. $(".t-shade").removeClass("cx");
  452. $('audio')[0].pause();
  453. });
  454. //修改密码开始
  455. $('.shezhi').click(function () {
  456. $('.personal').show();
  457. })
  458. //tab切换
  459. $('.perTab li').click(function () {
  460. $(this).addClass('sel').siblings().removeClass('sel');
  461. var index = $(this).index();
  462. $('.perTab_con').children('div').eq(index).show().siblings().hide();
  463. })
  464. //编辑个人资料
  465. $('.grzl tbody>tr>td input.zhidu').attr('readonly', true);
  466. $('.grbj').click(function () {
  467. $('.grzl tbody>tr>td input.zhidu').attr('readonly', false);
  468. $('.grzl tbody>tr>td input.zhidu').css('border-bottom', "1px solid #b3b3b3");
  469. })
  470. //取消编辑
  471. $('.grqx').click(function () {
  472. $('.grzl tbody>tr>td input.zhidu').attr('readonly', true);
  473. $('.grzl tbody>tr>td input.zhidu').css('border-bottom', "none");
  474. })
  475. //关闭按钮
  476. $('.ptr').click(function () {
  477. $('.personal').hide();
  478. })
  479. //修改密码
  480. $('.grbtn').click(function () {
  481. var gh = $('.mgh').val();
  482. var xm = $('.mn').val();
  483. var ymm = $('.spwd').val();
  484. var xmm = $('.npwd').val();
  485. var qmm = $('.epwd').val();
  486. if (xmm !== qmm) {
  487. $('.wrong').show();
  488. $('.npwd').val('')
  489. $('.epwd').val('')
  490. } else if (xmm == '') {
  491. layer.msg("密码不允许为空!");
  492. } else {
  493. $('.wrong').hide();
  494. $('.grzl tbody>tr>td input').attr('readonly', true);
  495. $('.grzl tbody>tr>td input').css('border-bottom', "none");
  496. $.ajax({
  497. type: "post",
  498. url: huayi.config.callcenter_url + "UserAccount/UpdatePwd",
  499. async: true,
  500. dataType: 'json',
  501. data: {
  502. token: $.cookie("token"),
  503. usercode: gh,
  504. pwd: $.md5(xmm),
  505. oldpwd: $.md5(ymm)
  506. },
  507. success: function (result) {
  508. if (result.state.toLowerCase() == "success") {
  509. layer.msg("修改成功!");
  510. }
  511. }
  512. });
  513. }
  514. })
  515. //图片裁剪
  516. var o = $(".image-crop > img");
  517. $(o).cropper({
  518. aspectRatio: 1 / 1,
  519. resizable: false,
  520. dragCrop: false,
  521. preview: ".img-preview",
  522. done: function () { }
  523. });
  524. var r = $("#inputImage");
  525. if (window.FileReader) {
  526. r.change(function () {
  527. var e, i = new FileReader,
  528. t = this.files;
  529. if (t.length && (e = t[0], /^image\/\w+$/.test(e.type))) {
  530. i.readAsDataURL(e);
  531. i.onload = function () {
  532. r.val("");
  533. o.cropper("reset", !0).cropper("replace", this.result);
  534. }
  535. } else {
  536. layer.msg("请选择图片文件");
  537. }
  538. });
  539. $("#setDrag").click(function () {
  540. o.cropper("setDragMode", "crop");
  541. var img = o.cropper("getDataURL");
  542. $.post(huayi.config.callcenter_url + "Index/UploadTX64", {
  543. dataurl: encodeURIComponent(img),
  544. "token": $.cookie("token")
  545. }, function (result) {
  546. result = $.parseJSON(result);
  547. if (result.state.toLowerCase() == "success") {
  548. $(".yhtx").attr("src", huayi.config.callcenter_url.substr(0, huayi.config.callcenter_url.length - 1) + result.data);
  549. layer.msg("上传成功");
  550. $('.personal').hide();
  551. }
  552. })
  553. });
  554. $("#zoomIn").click(function () {
  555. o.cropper("zoom", .1)
  556. });
  557. $("#zoomOut").click(function () {
  558. o.cropper("zoom", -.1)
  559. });
  560. $("#rotateLeft").click(function () {
  561. o.cropper("rotate", 45)
  562. });
  563. $("#rotateRight").click(function () {
  564. o.cropper("rotate", -45)
  565. });
  566. } else {
  567. r.addClass("hide");
  568. }
  569. $("#zxTable tbody").on('click', 'tr', function () {
  570. $(this).addClass('tr_bg')
  571. $(this).siblings().removeClass('tr_bg')
  572. $('#Result').val($(this).attr('fjh'));
  573. })
  574. //工单
  575. //当即办理
  576. //$(".Nows").change(function () {
  577. // $(".Nows_box").toggle();
  578. //});
  579. $('input:radio[name="banli"]').change(function () {
  580. if ($(this).val() == '1') {
  581. $(".Nows_box").show();
  582. }
  583. else {
  584. $(".Nows_box").hide();
  585. }
  586. })
  587. QY($("#sourcearea"));
  588. LB($("#type"));
  589. ZT($("#keys"));
  590. //加载来电类型 默认是 已受理并发送id
  591. GetDicValueList();
  592. $('.right-tab li').click(function () {
  593. messages($(this).index());
  594. })
  595. //全部已读
  596. $('.readed').click(function () {
  597. $.ajax({
  598. type: "get",
  599. url: huayi.config.callcenter_url + "Index/CloseChat",
  600. async: true,
  601. dataType: 'json',
  602. data: {
  603. token: $.cookie("token"),
  604. id: 0
  605. },
  606. success: function (data) {
  607. if (data.total > 0) {
  608. messages()
  609. } else {
  610. layer.msg("设置失败!");
  611. }
  612. }
  613. });
  614. })
  615. //主动发消息
  616. $('.sele_send').click(function () {
  617. layer.open({
  618. type: 2,
  619. content: "replyChat.html", //iframe的url,no代表不显示滚动条
  620. title: '发送消息',
  621. area: ['50%', '60%'], //宽高
  622. });
  623. })
  624. var ru, rd, msgs;
  625. $('.mid').val(0);
  626. var mid = $('.mid').val();
  627. $('.tuBiao').click(function () {
  628. if ($(".drm").css("display") == 'block') {
  629. $(".drm").css("display", "none");
  630. } else {
  631. $(".drm").css("display", "block");
  632. }
  633. })
  634. $('#small-chat').click(function () {
  635. if ($(".small-chat-box").hasClass("active")) {
  636. rightDown();
  637. rd = setInterval(rightDown, 60000);
  638. }
  639. else {
  640. clearInterval(rd);
  641. }
  642. })
  643. $('.chat').click(function () {
  644. $("#right-sidebar").toggleClass("sidebar-open");
  645. if ($("#right-sidebar").hasClass("sidebar-open")) {
  646. messages();
  647. msgs = setInterval(messages, 5000, 0);//未读消息定时刷新
  648. }
  649. else {
  650. clearInterval(msgs);
  651. }
  652. })
  653. rightUp();
  654. setInterval(rightUp, 60000);
  655. })
  656. function Adds() {
  657. var callid = $(".hidCallID").val();
  658. $.ajax({
  659. type: "post",
  660. url: huayi.config.callcenter_url + "/WorkOrder/AddWorkOrder",
  661. dataType: 'json',
  662. async: true,
  663. data: {
  664. cusname: $("#cusname").val(), //=投诉人姓名
  665. cussex: $("#cussex").val(),
  666. cusphone: $("#cusphone").val(), //=投诉人电话
  667. email: $("#email").val(),
  668. zipcode: $("#zipcode").val(),
  669. conphone: $("#conphone").val(),
  670. title: $("#title").val(),
  671. content: $("#content").val(),
  672. callid: callid,
  673. // files:$("#file").val(),//(多个用英文逗号,隔开)
  674. sourcearea: $("#sourcearea").val(), //=事发地域id
  675. sourceaddress: $('#sourceaddress').val(), //=事发详细地址
  676. source: 1, //=来源
  677. isresult: $(' input[name="banli"]:checked ').val(), //=(0转办1直办)
  678. result: $('#result').val(),
  679. keys: $("#keys").val(), //=关键词id(多个用英文逗号,隔开)
  680. type: $("#type").val(), //=类型
  681. isprotect: $(' input[name="mj"]:checked ').val(), //=(0普通1保密)
  682. level: $('#level').val(), //=(1普通2紧急)
  683. issubmit: Statess, //=(0保存1保存并提交)
  684. token: $.cookie("token")
  685. },
  686. success: function (data) {
  687. $(".ldtp-cr ul.ld-service li").eq(2).trigger("click");
  688. //$(".hidCallID").val("");
  689. layer.msg("操作成功");
  690. Clean();
  691. }
  692. })
  693. }
  694. //清空
  695. function Clean() {
  696. //左侧
  697. //debugger;
  698. $('.ldname').val('');//投诉人
  699. $('#khid').val('');
  700. $('.tsdh').val('');//投诉电话
  701. $('.ldlocation').text('未知');//归属地
  702. $('.lxr').val('');//联系人
  703. $('.lxdh').val('');//联系电话
  704. $('.postcode').val('');//邮编
  705. $('.email').val('');//email
  706. $('.ldtime').val('');//来电时间
  707. //右侧
  708. $("#cusname").val(''); //=投诉人姓名
  709. $("#cussex").val('');
  710. $("#cusphone").val(''); //=投诉人电话
  711. $("#email").val('');
  712. $("#zipcode").val('');
  713. $("#conphone").val('');
  714. $("#title").val('');
  715. $("#content").val('');
  716. $("#sourcearea").val(); //=事发地域id
  717. $('#sourceaddress').val(''); //=事发详细地址
  718. $("input[name='baomi'][value='1']").prop("checked", true) //=(0转办1直办)
  719. $("#type option:first").prop("selected", 'selected');
  720. $("#level option:first").prop("selected", 'selected');
  721. $("#keys option:first").prop("selected", 'selected');
  722. $("#sourcearea option:first").prop("selected", 'selected');
  723. $('#result').val('');
  724. }
  725. function clearworkorder() {
  726. $("#xxlb").val("");
  727. $("#xxlb").trigger("change");
  728. $("#FArea").val("");
  729. $("#FArea").trigger("change");
  730. $("#sfdz").val("");
  731. $("#tskh").val("");
  732. $("#tsdh").val("");
  733. $("#email").val("");
  734. $("#postcode").val("");
  735. $("#lxr").val("");
  736. $("#lxdh").val("");
  737. $("#content").val("");
  738. $("#result").val("");
  739. $("#JArea").val("");
  740. $("#JArea").trigger("change");
  741. $("#remark").val("");
  742. $("#khid").val("");
  743. $(".khmc").val("");
  744. $(".tsdh").val("");
  745. $(".lxr").val("");
  746. $(".lxdh").val("");
  747. $(".postcode").val("");
  748. $(".email").val("");
  749. }
  750. //获取历史记录
  751. function loadOld() {
  752. var type = $(".ldtp-cr ul.ld-service .cr-click").attr("itemtype");
  753. $(".complain").hide();
  754. $(".complain").eq(type * 1).show();
  755. if (type == '2') {
  756. //先销毁表格
  757. $('#orderlist').bootstrapTable('destroy');
  758. //初始化表格,动态从服务器加载数据
  759. $("#orderlist").bootstrapTable({
  760. method: "get", //使用get请求到服务器获取数据
  761. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  762. contentType: "application/x-www-form-urlencoded",
  763. striped: true, //表格显示条纹
  764. pagination: true, //启动分页
  765. pageSize: 5, //每页显示的记录数
  766. pageNumber: 1, //当前第几页
  767. pageList: [5, 10, 50, 100], //记录数可选列表
  768. search: false, //是否启用查询
  769. showColumns: false, //显示下拉框勾选要显示的列
  770. showRefresh: false, //显示刷新按钮
  771. sidePagination: "server", //表示服务端请求
  772. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  773. //设置为limit可以获取limit, offset, search, sort, order
  774. queryParamsType: "undefined",
  775. queryParams: function queryParams(params) { //设置查询参数
  776. var param = {
  777. page: params.pageNumber,
  778. pagesize: params.pageSize,
  779. tel: $(".hidTel").val(),
  780. starttime: $("#con_startTime").val(),
  781. endtime: $("#con_endTime").val(),
  782. token: $.cookie("token")
  783. };
  784. return param;
  785. },
  786. onLoadSuccess: function () { //加载成功时执行
  787. //layer.msg("加载成功");
  788. },
  789. onLoadError: function () { //加载失败时执行
  790. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  791. }
  792. });
  793. } else if (type == '1') {
  794. //先销毁表格
  795. $('#oldlist').bootstrapTable('destroy');
  796. //初始化表格,动态从服务器加载数据
  797. $("#oldlist").bootstrapTable({
  798. method: "get", //使用get请求到服务器获取数据
  799. url: huayi.config.callcenter_url + "CallInScreen/GetOldList", //获取数据的Servlet地址
  800. contentType: "application/x-www-form-urlencoded",
  801. striped: true, //表格显示条纹
  802. pagination: true, //启动分页
  803. pageSize: 5, //每页显示的记录数
  804. pageNumber: 1, //当前第几页
  805. pageList: [5, 10, 50, 100], //记录数可选列表
  806. search: false, //是否启用查询
  807. showColumns: false, //显示下拉框勾选要显示的列
  808. showRefresh: false, //显示刷新按钮
  809. sidePagination: "server", //表示服务端请求
  810. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  811. //设置为limit可以获取limit, offset, search, sort, order
  812. queryParamsType: "undefined",
  813. queryParams: function queryParams(params) { //设置查询参数
  814. var param = {
  815. page: params.pageNumber,
  816. pagesize: params.pageSize,
  817. tel: $(".hidTel").val(),
  818. starttime: $("#old_startTime").val(),
  819. endtime: $("#old_endTime").val(),
  820. token: $.cookie("token")
  821. };
  822. return param;
  823. },
  824. onLoadSuccess: function () { //加载成功时执行
  825. //layer.msg("加载成功");
  826. },
  827. onLoadError: function () { //加载失败时执行
  828. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  829. }
  830. });
  831. }
  832. }
  833. function GetCallState(val) {
  834. if (val == '1') {
  835. return '已接通';
  836. } else {
  837. return '未接通';
  838. }
  839. }
  840. //音频
  841. function setCode(val) {
  842. if (val) {
  843. return '<div class="imgs" style="cursor: pointer;">' +
  844. '<img src="./img/vice.png" alt="" onclick= ck(this) item="' + val + '" />' +
  845. '</div>';
  846. } else {
  847. return '';
  848. }
  849. }
  850. //录音
  851. function ck(val) {
  852. var path = $(val).attr("item");
  853. $(".t-shade").addClass("cx");
  854. $(".Ly_box").empty();
  855. $(".LY_box").empty();
  856. $(".down").attr("href", path);
  857. $('<audio style="width: 100%;"class=" " src="' + path + '" loop="loop" controls="controls" ></audio>').appendTo(".Ly_box");
  858. if ($("#RoleCode").val() == "GLY" || $("#RoleCode").val() == "ZXBZ") {
  859. $('<a href="' + path + '" class="sc_btn LY "download="' + path + '">下载录音</a>').appendTo(".LY_box");
  860. }
  861. $('.shade_k').css({
  862. 'top': $(document).scrollTop() + ($(window).height() - $('.shade_k').height() - 289) / 2,
  863. 'left': ($(window).width() - $('.shade_k').width()) / 2,
  864. 'position': 'absolute'
  865. });
  866. }
  867. function GetLink(val) {
  868. if (val) {
  869. return '<a onclick="ckxq(' + val + ')">' + val + '</a>';
  870. } else {
  871. return '';
  872. }
  873. }
  874. //查看详情
  875. function ckxq(str) {
  876. layer.open({
  877. type: 2,
  878. content: "CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  879. title: '工单详情',
  880. area: ['85%', '80%'], //宽高
  881. });
  882. }
  883. //截取字符串
  884. function GetCont(val) {
  885. if (val) {
  886. var str = '<div '
  887. if (val.length > 10) {
  888. str = str + ' title="' + val + '" ';
  889. val = val.substr(0, 10) + "...";
  890. }
  891. return str + '>' + val + '</div>';
  892. } else {
  893. return '';
  894. }
  895. }
  896. //加载字典
  897. function loadDic(obj, pid) {
  898. obj.empty();
  899. obj.append('<option selected="selected" value="">请选择</option>');
  900. if (!pid) {
  901. pid = -1;
  902. }
  903. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListByParentId", {
  904. "token": $.cookie("token"),
  905. pid: pid
  906. }, function (data) {
  907. if (data.state.toLowerCase() == "success") {
  908. var content = data.data;
  909. $(content).each(function (i, n) {
  910. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  911. })
  912. }
  913. })
  914. }
  915. //加载区域
  916. function loadArea(obj) {
  917. obj.empty();
  918. obj.append('<option selected="selected" value="">请选择</option>');
  919. $.getJSON(huayi.config.callcenter_url + "Department/GetAreaList", {
  920. "token": $.cookie("token")
  921. }, function (data) {
  922. if (data.state.toLowerCase() == "success") {
  923. var content = data.data;
  924. $(content).each(function (i, n) {
  925. $("<option value='" + n.F_AreaId + "'>" + n.F_AreaName + "</option>").appendTo(obj);
  926. })
  927. }
  928. })
  929. }
  930. //获取知识库
  931. function loadZSK() {
  932. $.getJSON(huayi.config.callcenter_url + 'CallInScreen/GetZSKList', {
  933. "keywords": $(".search").val(),
  934. "token": $.cookie("token")
  935. }, function (result) {
  936. if (result.state.toLowerCase() == "success") {
  937. $(".ldcr-bottom .detail-con ul").empty();
  938. $(result.data).each(function (i, n) {
  939. var key_w = $(".search").val();
  940. if (key_w) {
  941. var after_w = n.F_Title.replace(key_w, '<span style="color:red;">' + key_w + '</span>');
  942. var html = '<li>' +
  943. ' <div class="zhishi-title clearfix">' +
  944. ' <a href="javascript:void(0);" class="titless" >' + after_w + '</a>' +
  945. ' <em >' + n.F_CreateOn + '</em>' +
  946. ' </div>' +
  947. ' <div class="explancon">' +
  948. n.F_Content +
  949. ' </div>' +
  950. '</li>';
  951. } else {
  952. var html = '<li>' +
  953. ' <div class="zhishi-title clearfix">' +
  954. ' <a href="javascript:void(0);" class="titless" >' + n.F_Title + '</a>' +
  955. ' <em >' + n.F_CreateOn + '</em>' +
  956. ' </div>' +
  957. ' <div class="explancon">' +
  958. n.F_Content +
  959. ' </div>' +
  960. '</li>';
  961. }
  962. $(html).appendTo($(".ldcr-bottom .detail-con ul")).find(".zhishi-title").click(function (event) {
  963. event.stopPropagation();
  964. if ($(this).hasClass("active")) {
  965. $(this).removeClass("active")
  966. } else {
  967. $(".zhishi-title").removeClass("active");
  968. $(this).addClass("active");
  969. }
  970. })
  971. })
  972. }
  973. })
  974. }
  975. //外呼弹屏
  976. function whtp() {
  977. $("#Result").val("");
  978. if ($(".WH").hasClass("fadeOutUp")) {
  979. $(".WH").removeClass("fadeOutUp").addClass("fadeInDown");
  980. }
  981. $(".WH").removeClass("hidens");
  982. $('.first').removeClass('first');
  983. $('.WH').addClass('first');
  984. loadWH();
  985. }
  986. //加载外呼电话列表
  987. function loadWH() {
  988. $(".phonediv").hide();
  989. var n = $(".bg_title .lactive").attr("itemid");
  990. switch (n) {
  991. case '0':
  992. var obj0 = $(".phonediv").eq(0);
  993. obj0.show();
  994. //先销毁表格
  995. var table = obj0.find(".phonelist");
  996. table.bootstrapTable('destroy');
  997. //初始化表格,动态从服务器加载数据
  998. table.bootstrapTable({
  999. method: "get", //使用get请求到服务器获取数据
  1000. url: huayi.config.callcenter_url + "CallOutScreen/GetPhoneList", //获取数据的Servlet地址
  1001. contentType: "application/x-www-form-urlencoded",
  1002. striped: true, //表格显示条纹
  1003. pagination: true, //启动分页
  1004. pageSize: 10, //每页显示的记录数
  1005. pageNumber: 1, //当前第几页
  1006. pageList: [10, 20, 50, 100], //记录数可选列表
  1007. search: false, //是否启用查询
  1008. showColumns: false, //显示下拉框勾选要显示的列
  1009. showRefresh: false, //显示刷新按钮
  1010. sidePagination: "server", //表示服务端请求
  1011. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1012. //设置为limit可以获取limit, offset, search, sort, order
  1013. queryParamsType: "undefined",
  1014. queryParams: function queryParams(params) { //设置查询参数
  1015. var param = {
  1016. page: params.pageNumber,
  1017. pagesize: params.pageSize,
  1018. tel: $("#lastphone").val(),
  1019. token: $.cookie("token")
  1020. };
  1021. return param;
  1022. },
  1023. onLoadSuccess: function () { //加载成功时执行
  1024. //layer.msg("加载成功");
  1025. },
  1026. onLoadError: function () { //加载失败时执行
  1027. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1028. }
  1029. });
  1030. break;
  1031. case '1':
  1032. var obj1 = $(".phonediv").eq(1);
  1033. obj1.show();
  1034. var table = obj1.find(".phonelist");
  1035. table.bootstrapTable('destroy');
  1036. //初始化表格,动态从服务器加载数据
  1037. table.bootstrapTable({
  1038. method: "get", //使用get请求到服务器获取数据
  1039. url: huayi.config.callcenter_url + "CallOutScreen/GetUserList", //获取数据的Servlet地址
  1040. contentType: "application/x-www-form-urlencoded",
  1041. striped: true, //表格显示条纹
  1042. pagination: true, //启动分页
  1043. pageSize: 10, //每页显示的记录数
  1044. pageNumber: 1, //当前第几页
  1045. pageList: [10, 20, 50, 100], //记录数可选列表
  1046. search: false, //是否启用查询
  1047. showColumns: false, //显示下拉框勾选要显示的列
  1048. showRefresh: false, //显示刷新按钮
  1049. sidePagination: "server", //表示服务端请求
  1050. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1051. //设置为limit可以获取limit, offset, search, sort, order
  1052. queryParamsType: "undefined",
  1053. queryParams: function queryParams(params) { //设置查询参数
  1054. var param = {
  1055. page: params.pageNumber,
  1056. pagesize: params.pageSize,
  1057. tel: $("#gsphone").val(),
  1058. name: $("#gsname").val(),
  1059. token: $.cookie("token")
  1060. };
  1061. return param;
  1062. },
  1063. onLoadSuccess: function () { //加载成功时执行
  1064. //layer.msg("加载成功");
  1065. },
  1066. onLoadError: function () { //加载失败时执行
  1067. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1068. }
  1069. });
  1070. break;
  1071. case '2':
  1072. var obj2 = $(".phonediv").eq(2);
  1073. obj2.show();
  1074. var table = obj2.find(".phonelist");
  1075. table.bootstrapTable('destroy');
  1076. //初始化表格,动态从服务器加载数据
  1077. table.bootstrapTable({
  1078. method: "get", //使用get请求到服务器获取数据
  1079. url: huayi.config.callcenter_url + "CallOutScreen/GetCustomerList", //获取数据的Servlet地址
  1080. contentType: "application/x-www-form-urlencoded",
  1081. striped: true, //表格显示条纹
  1082. pagination: true, //启动分页
  1083. pageSize: 10, //每页显示的记录数
  1084. pageNumber: 1, //当前第几页
  1085. pageList: [10, 20, 50, 100], //记录数可选列表
  1086. search: false, //是否启用查询
  1087. showColumns: false, //显示下拉框勾选要显示的列
  1088. showRefresh: false, //显示刷新按钮
  1089. sidePagination: "server", //表示服务端请求
  1090. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1091. //设置为limit可以获取limit, offset, search, sort, order
  1092. queryParamsType: "undefined",
  1093. queryParams: function queryParams(params) { //设置查询参数
  1094. var param = {
  1095. page: params.pageNumber,
  1096. pagesize: params.pageSize,
  1097. tel: $("#khphone").val(),
  1098. name: $("#khname").val(),
  1099. token: $.cookie("token")
  1100. };
  1101. return param;
  1102. },
  1103. onLoadSuccess: function () { //加载成功时执行
  1104. //layer.msg("加载成功");
  1105. },
  1106. onLoadError: function () { //加载失败时执行
  1107. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1108. }
  1109. });
  1110. break;
  1111. case '3':
  1112. $(".phonediv").eq(3).show();
  1113. $("#zxTable tbody").html('');
  1114. if (obj.AgentID) {
  1115. obj.Type = "GetAgentList";
  1116. Send();
  1117. }
  1118. break;
  1119. }
  1120. }
  1121. function view(val) {
  1122. var str = '';
  1123. if (val) {
  1124. str = '<a onclick="call(\'' + val + '\')">' + val + '</a>';
  1125. }
  1126. return str;
  1127. }
  1128. function call(val) {
  1129. $("#Result").val(val);
  1130. $(".img").removeClass("hidens");
  1131. }
  1132. function ftime(val) {
  1133. if (val) {
  1134. return helper.DateFormat.getFormatTime(val);
  1135. } else {
  1136. return '';
  1137. }
  1138. }
  1139. function logout() {
  1140. $.ajax({
  1141. url: huayi.config.callcenter_url + "Login/Logout",
  1142. data: {
  1143. token: $.cookie("token")
  1144. },
  1145. dataType: "json",
  1146. success: function (res) {
  1147. if (res.state) {
  1148. location.href = "./login.html";
  1149. }
  1150. }
  1151. });
  1152. }
  1153. //跳转
  1154. function Jumps() {
  1155. $("iframe:visible")[0].src = "widgets.html"
  1156. }
  1157. ////子页面返回主页
  1158. //function home_index() {
  1159. // top.$("iframe:visible")[0].src = "widgets.html";
  1160. //}
  1161. //通知公告
  1162. function QY(obj) {
  1163. obj.empty();
  1164. obj.append('<option selected="selected" value="">请选择</option>');
  1165. $.getJSON(huayi.config.callcenter_url + "Area/GetAreaListById", {
  1166. "token": $.cookie("token"),
  1167. }, function (data) {
  1168. if (data.state.toLowerCase() == "success") {
  1169. var content = data.data;
  1170. $(content).each(function (i, n) {
  1171. $("<option value='" + n.F_AreaId + "'>" + n.F_AreaName + "</option>").appendTo(obj);
  1172. })
  1173. }
  1174. })
  1175. }
  1176. //来源
  1177. function LY(obj) {
  1178. obj.empty();
  1179. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  1180. "token": $.cookie("token"),
  1181. id: 1
  1182. }, function (data) {
  1183. if (data.state.toLowerCase() == "success") {
  1184. var content = data.data;
  1185. $(content).each(function (i, n) {
  1186. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  1187. })
  1188. }
  1189. })
  1190. }
  1191. //类别
  1192. function LB(obj) {
  1193. obj.empty();
  1194. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  1195. "token": $.cookie("token"),
  1196. id: 2
  1197. }, function (data) {
  1198. if (data.state.toLowerCase() == "success") {
  1199. var content = data.data;
  1200. $(content).each(function (i, n) {
  1201. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  1202. })
  1203. }
  1204. })
  1205. }
  1206. //主题
  1207. function ZT(obj) {
  1208. obj.empty();
  1209. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  1210. "token": $.cookie("token"),
  1211. id: 3
  1212. }, function (data) {
  1213. if (data.state.toLowerCase() == "success") {
  1214. var content = data.data;
  1215. $(content).each(function (i, n) {
  1216. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  1217. })
  1218. }
  1219. })
  1220. }
  1221. //获取来电类型
  1222. function GetDicValueList() {
  1223. $('#dicValueList ul').html('');
  1224. $.getJSON(huayi.config.callcenter_url + 'Dictionary/GetDicValueListById', {
  1225. id: 45,
  1226. token: $.cookie("token")
  1227. }, function (result) {
  1228. if (result.state.toLowerCase() == "success") {
  1229. for (var i = 0; i < result.data.length; i++) {
  1230. $('#dicValueList ul').append('<li><label data-valDic="' + result.data[i].F_ValueId + '" id="unit' + i + '">' + result.data[i].F_Value + '</label></li>');
  1231. }
  1232. }
  1233. })
  1234. }
  1235. //点击来电类型
  1236. var dicTypeid = 46;//默认是 已受理
  1237. $(document).on('click', '#dicValueList li label', function () {
  1238. if (!$(this).hasClass('checkedDept')) {
  1239. var $that = $(this);
  1240. if ($(".hidCallID").val()) {
  1241. dicTypeid = 46;//默认是 已受理
  1242. dicTypeid = $(this).attr('data-valDic') != 46 ? $(this).attr('data-valDic') : 46;
  1243. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateCallInType', {
  1244. callid: $(".hidCallID").val(),
  1245. // callid: 59054,
  1246. typeid: dicTypeid,
  1247. "token": $.cookie("token")
  1248. }, function (result) {
  1249. //debugger;
  1250. var results = JSON.parse(result);
  1251. if (results.state.toLowerCase() == "success") {
  1252. //console.info('传递来电类型成功,ID为:'+ dicTypeid);
  1253. $that.addClass('checkedDept').parent().siblings().children().removeClass('checkedDept');
  1254. if (dicTypeid != 46) {
  1255. $('#dicForms').hide();
  1256. layer.msg('来电类型保存成功!');
  1257. if (dicTypeid == 50) {//催单
  1258. $('.ldtp-cr ul.ld-service li:last-child').addClass("cr-click").siblings().removeClass("cr-click");
  1259. loadOld();
  1260. }
  1261. } else {
  1262. $('#dicForms').show();
  1263. }
  1264. }
  1265. })
  1266. } else {
  1267. //console.info('传递来电类型失败');
  1268. }
  1269. } else {
  1270. //$(this).removeClass('checkedDept');
  1271. //layer.msg('来电类型已经保存成功!不用重复点击提交');
  1272. }
  1273. });
  1274. //催单操作
  1275. function setReminder(val, row) {
  1276. if (dicTypeid == 50) {
  1277. return '<a class="xg" onclick="reminder(' + row.F_WorkOrderId + ')" title="催单">催单</a>';
  1278. } else {
  1279. return '';
  1280. }
  1281. }
  1282. function reminder(str) {
  1283. layer.open({
  1284. type: 2,
  1285. content: "./CommonHtml/reminder.html?wid=" + str + "&callid=" + $(".hidCallID").val() + "", //iframe的url,no代表不显示滚动条
  1286. title: '催单内容',
  1287. area: ['40%', '40%'], //宽高
  1288. });
  1289. }
  1290. //右上角
  1291. function rightUp() {
  1292. helper.init.isload = 0;
  1293. $('.drm').html('');
  1294. $.ajax({
  1295. type: "get",
  1296. url: huayi.config.callcenter_url + "Index/GetNoDealOrder",
  1297. async: true,
  1298. dataType: 'json',
  1299. data: {
  1300. token: $.cookie("token"),
  1301. top: 5
  1302. //mid:$('.mid').val()
  1303. },
  1304. success: function (data) {
  1305. helper.init.isload = 1;
  1306. $('.mid').val(data.maxid)
  1307. // helper.cookies.set("mid", data.maxid, 7);
  1308. // console.log(data.maxid)
  1309. // console.log($('.mid').val())
  1310. $('.xx_count').html(data.total);
  1311. if (data.rows) {
  1312. $.each(data.rows, function (i, n) {
  1313. if (i < 10) {
  1314. $('<li>' +
  1315. '<a href="javaScript:;" class="xx" onclick="ckxq(' + n.F_WorkOrderId + ')">' +
  1316. '<div class="tipCon">' + n.F_ComContent + '</div>' +
  1317. '<div class="order_time clearfix">' +
  1318. '<span class="work_order">订单号:' + n.F_WorkOrderId + '</span>' +
  1319. '<span class="ort">' + n.F_CreateTime + '</span>' +
  1320. '</div>' +
  1321. '</a></li><li class="divider"></li>').appendTo('.drm');
  1322. }
  1323. });
  1324. }
  1325. $('<li><a href="javaScript:;" class="seeMore" onclick="goDC()">' +
  1326. '<div class="order_time clearfix">' +
  1327. '<span class="work_order">查看更多</span>' +
  1328. '<span class="ort"> ' +
  1329. '>>' +
  1330. '</span>' +
  1331. '</div>' +
  1332. '</a></li>').appendTo('.drm');
  1333. }
  1334. });
  1335. }
  1336. function goDC() {
  1337. top.$("iframe:visible")[0].src = "Business/WorkDC.html";
  1338. }
  1339. function ckxq(str) {
  1340. layer.open({
  1341. type: 2,
  1342. content: "CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1343. title: '工单详情',
  1344. area: ['85%', '80%'], //宽高
  1345. });
  1346. }
  1347. //右下角消息弹框
  1348. function rightDown() {
  1349. helper.init.isload = 0;
  1350. $(".rightDown_list").html('');
  1351. var tota = 0;
  1352. $.ajax({
  1353. type: "get",
  1354. url: huayi.config.callcenter_url + "Index/GetNoDealWorkTotal",
  1355. async: true,
  1356. dataType: 'json',
  1357. data: {
  1358. token: $.cookie("token")
  1359. },
  1360. success: function (data) {
  1361. helper.init.isload = 1;
  1362. var con = data.data;
  1363. $(con).each(function (i, n) {
  1364. var sts = "";
  1365. switch (n.state) {
  1366. case 0: sts = "新工单"; break;
  1367. case 1: sts = "待交办"; break;
  1368. case 2: sts = "待查收"; break;
  1369. case 3: sts = "退回审核中"; break;
  1370. case 4: sts = "办理中(主办)"; break;
  1371. case 5: sts = "延时审核中"; break;
  1372. case 6: sts = "已办理"; break;
  1373. case 7: sts = "已回访"; break;
  1374. case 8: sts = "重办中"; break;
  1375. case 9: sts = "已结案"; break;
  1376. case 10: sts = "办理中(协办)"; break;
  1377. default: sts = "其他"; break;
  1378. }
  1379. // console.log(typeof(n.state))
  1380. $('<li onclick="turnTo(this)">' +
  1381. '<a href="javaScript:;" data-index="' + n.state + '">' +
  1382. '<div>' + sts + '<span class="pull-right text-muted small">' + n.con + '条</span>' +
  1383. '</div>' +
  1384. '</a>' +
  1385. '</li>').appendTo(".rightDown_list");
  1386. tota = tota + parseInt(n.con);
  1387. })
  1388. $('.messageTotal').html(tota);
  1389. }
  1390. });
  1391. }
  1392. function turnTo(a) {
  1393. var state = $(a).children("a").attr("data-index");
  1394. switch (state) {
  1395. case "0": $("iframe:visible")[0].src = "Business/ZXDCL.html"; break;
  1396. case "1": $("iframe:visible")[0].src = "Business/LeaderDCL.html?states=" + state; break;//代交办
  1397. case "2": $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state; break;//待查收
  1398. case "3": $("iframe:visible")[0].src = "Business/LeaderDCL.html?states=" + state; break;//退回审核中
  1399. case "4": $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state; break;//办理中(主办)
  1400. case "5": $("iframe:visible")[0].src = "Business/LeaderDCL.html?states=" + state; break;//延时审核中
  1401. case "6": $("iframe:visible")[0].src = "Business/ZXDCL.html?states=" + state; break;
  1402. case "7": $("iframe:visible")[0].src = "Business/LeaderDCL.html?states=" + state; break;//已回访
  1403. case "8": $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state; break;//重办中
  1404. case "10": $("iframe:visible")[0].src = "Business/WorkDCCO.html?states=" + state; break;//办理中协办
  1405. default: sts = "其他"; break;
  1406. }
  1407. }
  1408. ///拖拽效果
  1409. //拖动事件
  1410. var box = document.getElementById("box");
  1411. //鼠标按下的函数
  1412. box.onmousedown = function (ev) {
  1413. var oEvent = ev || event;
  1414. //求出鼠标和box的位置差值
  1415. var x = oEvent.clientX - box.offsetLeft;
  1416. var y = oEvent.clientY - box.offsetTop;
  1417. console.log(x);
  1418. //鼠标移动的函数
  1419. //把事件加在document上,解决因为鼠标移动太快时,
  1420. //鼠标超过box后就没有了拖拽的效果的问题
  1421. document.onmousemove = function (ev) {
  1422. var oEvent = ev || event;
  1423. //保证拖拽框一直保持在浏览器窗口内部,不能被拖出的浏览器窗口的范围
  1424. var l = oEvent.clientX - x;
  1425. var t = oEvent.clientY - y;
  1426. if (l < 0) {
  1427. l = 0;
  1428. } else if (l > document.documentElement.clientWidth - box.offsetWidth) {
  1429. l = document.documentElement.clientWidth - box.offsetWidth;
  1430. }
  1431. if (t < 0) {
  1432. t = 0;
  1433. } else if (t > document.documentElement.clientHeight - box.offsetHeight) {
  1434. t = document.documentElement.clientHeight - box.offsetHeight;
  1435. }
  1436. box.style.left = l + "px";
  1437. box.style.top = t + "px";
  1438. }
  1439. //鼠标抬起的函数
  1440. document.onmouseup = function () {
  1441. document.onmousemove = null;
  1442. document.onmouseup = null;
  1443. }
  1444. //火狐浏览器在拖拽空div时会出现bug
  1445. //return false阻止默认事件,解决火狐的bug
  1446. return false;
  1447. }
  1448. function messages(type) {
  1449. if (!type) {
  1450. type = $('.right-tab li.active').index();
  1451. }
  1452. var html = $('#tab-' + (type + 1)).find('.chat_box');
  1453. html.html('');
  1454. helper.init.isload = 0;
  1455. $.ajax({
  1456. type: "get",
  1457. url: huayi.config.callcenter_url + "Index/GetChatLists",
  1458. async: true,
  1459. dataType: 'json',
  1460. data: {
  1461. token: $.cookie("token"),
  1462. isread: type,
  1463. top: 50,
  1464. fromid: 0
  1465. },
  1466. success: function (data) {
  1467. helper.init.isload = 1;
  1468. $('#tab-1').find('.message_count').html(data.total);
  1469. if (type == 0) {
  1470. if (data.total == 0) {
  1471. $('.readed').hide();
  1472. $('.chat_count').hide();
  1473. } else {
  1474. $('.chat_count').show();
  1475. $('.chat_count').html(data.total);
  1476. $('.readed').show();
  1477. }
  1478. $('.close_chat').show();
  1479. }
  1480. $(data.rows).each(function (i, n) {
  1481. var str = '';
  1482. str = '<div class="sidebar-message">' +
  1483. '<a href="#">' +
  1484. '<div class="pull-left text-center">' +
  1485. '<img alt="image" class="img-circle message-avatar" src="img/chat_pic.jpg">' +
  1486. '<div class="m-t-xs">' + n.F_UserName + '</div>' +
  1487. '</div>' +
  1488. '<div class="media-body">' +
  1489. '<div class="chat_content">' + GetCont(n.Content) + '</div>' +
  1490. '<small class="text-muted">' + n.CreateDate + '</small>' +
  1491. '<span class="reply" data-FromUserId="' + n.FromUserId + '" data-ToUserId="' + n.ToUserId + '" data-roleId="' + n.F_RoleId + '" onclick="resply(this)">回复</span>'
  1492. if (n.IsRead != 1) {
  1493. str += '<span class="reply close_chat" data-index="' + n.Id + '" onclick="closed(this)">关闭</span>'
  1494. }
  1495. '</div>' +
  1496. '</a>' +
  1497. '</div>'
  1498. html.append(str);
  1499. })
  1500. }
  1501. });
  1502. }
  1503. function closed(a) {
  1504. var id = $(a).attr('data-index');
  1505. $.ajax({
  1506. type: "post",
  1507. url: huayi.config.callcenter_url + "Index/CloseChat",
  1508. async: true,
  1509. dataType: 'json',
  1510. data: {
  1511. token: $.cookie("token"),
  1512. id: id
  1513. },
  1514. success: function (data) {
  1515. if (data.total > 0) {
  1516. messages()
  1517. } else {
  1518. layer.msg("关闭消息失败!");
  1519. }
  1520. }
  1521. });
  1522. }
  1523. function resply(a) {
  1524. var userId = $(a).attr('data-FromUserId')
  1525. var toId = $(a).attr('data-ToUserId')
  1526. var roleId = $(a).attr('data-roleId')
  1527. layer.open({
  1528. type: 2,
  1529. content: "replyChat.html?userId=" + userId + "&roleId=" + roleId + "&toId=" + toId, //iframe的url,no代表不显示滚动条
  1530. title: '回复消息',
  1531. area: ['50%', '60%'], //宽高
  1532. });
  1533. }