zhoufan
/
12345_Base_Web


			
				
					
						
						
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							<!DOCTYPE html>
<html>

<head>
    <meta charset="UTF-8">
    <title>待办工单</title>
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <script src="../Script/Common/huayi.load.js"></script>
    <script src="../Script/Common/huayi.config.js"></script>
    <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
    <link href="../css/WorkOrder/Search.css" rel="stylesheet">
    <link href="../css/init.css" rel="stylesheet" />
    <script src="../css/laydate/laydate.js"></script>
    <script src="../My97DatePicker/WdatePicker.js"></script>
    <!--<script src="../js/WorkOrder/WorkOrder.js"></script>-->

    <style>
        table th {
            margin-bottom: 10px;
        }

        table td {
            padding-left: 5px;
            margin-bottom: 10px;
        }

        .ld-service li {
            float: left;
            font-size: 14px;
            color: #000;
            padding: 5px 15px;
            cursor: pointer;
            border-bottom: 1px solid #ccc;
        }

        .cr-click {
            border: 1px solid #ccc;
            background-color: #fff;
            border-bottom: none !important;
            border-bottom-left-radius: 5px;
            border-bottom-right-radius: 5px;
        }

        .Shows {
            display: block !important;
        }

        .complain {
            display: none;
        }

        th {
            padding: 5px;
            text-align: center;
        }

        .Borders {
            border: 1px solid #d7d7d7;
        }

        .Hidens {
            display: none;
        }

        .Red {
            color: #e43926;
            font-size: 16px;
        }

        .inputs {
            background-color: #FFF;
            border: 1px solid #e5e6e7;
            border-radius: 1px;
            color: inherit;
            padding: 3px 3px;
        }

        textarea {
            margin-top: 10px;
        }

        .dbul li {
            width: 50%;
        }
    </style>
</head>

<body class="gray-bg">
    <div class="wrapper wrapper-content animated fadeInRight">
        <div class="daoHang clearfix">
            <div class="dhLeft">
                <sapn>
                    <i class="syIcon"></i>位置：
                    <a href="javaScript:;" id="ReIndex">首页</a>&gt;
                    <a href="javaScript:;">工单管理</a>&gt;
                    <a href="" class="nowPosition">待办工单</a>
                </sapn>
            </div>
            <div class="dhRight">
					<i class="fa fa-refresh"></i>					
				</div>
        </div>
        <div class="Content_box">
            <!--待处理/-->
            <div class="complain Shows">
                <div class="th-box">
                    <div class="th-bar">
                        <div class="seach-box">
                            <ul>
                                <li>
                                    登记时间：
                                    <input class="photo x-color inputs laydate-icon" type="text" id="startTime" />-
                                    <input class="photo x-color inputs laydate-icon" type="text" id="endTime" />
                                </li>
                                <li>
                                    <a class="sc_btn btns db">搜索</a>
                                </li>
                            </ul>
                        </div>
                    </div>
                </div>
                <div style="width: 100%;padding: 10px;">
                    <table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
                        <thead>
                            <tr>
                                <th data-field="F_WorkOrderId" data-align="center">登记编号</th>
                                <th data-field="F_RegDate" data-align="center">登记时间</th>
                                <!--<th data-field="UserName" data-align="center">登记人</th>-->
                                <th data-field="F_UserCode" data-align="center">登记人</th>
                                <th data-field="DeptName" data-align="center" data-formatter="SourceAddress">交办单位</th>
                                <th data-field="WorkStateName" data-align="center">状态</th>
                                <th data-field="F_ComContent" data-align="center" data-formatter="ComContent">内容摘要</th>
                                <th data-field="WorkOrderID" data-formatter="Dispose" data-align="center">操作</th>
                            </tr>
                        </thead>
                    </table>
                </div>
            </div>
        </div>
    </div>
    <div class="t-shade">
        <!--工单详情-->
        <div class="shade_k clgd ">
            <div class="shade_title">
                <span>工单详情<srong class="cknum"></srong></span>
                <span class="setwin"><a>x</a></span>
            </div>
            <div class="shade_content" style="height: 500px;">
                <div style="padding: 10px;" class="tj_content clearFix">
                    <div>
                        <span>【基本信息】</span>
                        <div class="box_content">
                            <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
                                <tr>
                                    <th style="width:150px;">投诉人姓名：</th>
                                    <td>
                                        <span class="tsname"> </span>
                                    </td>
                                    <th>投诉时间：</th>
                                    <td>
                                        <span class="tstime"></span>
                                    </td>
                                    <th>单位/地址：</th>
                                    <td>
                                        <span class="dz"></span>
                                    </td>
                                <tr>
                                    <th>投诉电话：</th>
                                    <td>
                                        <span class="tsdh"></span>
                                    </td>
                                    <th>投诉方式：</th>
                                    <td>
                                        <span class="tsfs"></span>
                                    </td>
                                    <th>工单流水号：</th>
                                    <td>
                                        <span class="gdh"></span>
                                    </td>
                                </tr>
                                <tr >
                                    <th>内容：</th>
                                    <td colspan="5" style="padding-top:10px;">
                                        <span class="Content"></span>
                                    </td>
                                </tr>
                                <tr >
                                    <th>交办意见：</th>
                                    <td colspan="5" style="padding-top:10px;">
                                        <span class="jbyj"></span>
                                    </td>
                                </tr>
                                <tr>
                                    <th>承办单位：</th>
                                    <td>
                                        <span class="cbdw"></span>
                                    </td>
                                </tr>
                                <tr>
                                    <th>交办日期：</th>
                                    <td>
                                        <span class="jbtime"></span>
                                    </td>
                                </tr>
                                <tr>
                                    <th> <b class="Red">*</b>主管领导：</th>
                                    <td>
                                        <input type="text" class="zgld inputs" />
                                    </td>
                                    <th> <b class="Red">*</b>主办人：</th>
                                    <td>
                                        <input type="text" class="zbr inputs" />
                                    </td>
                                    <th> <b class="Red">*</b>联系电话：</th>
                                    <td>
                                        <input type="text" class="lxdh inputs" />
                                    </td>
                                </tr>
                                <tr>
                                    <th><b class="Red">*</b>处理结果：</th>
                                    <td colspan="10">
                                        <textarea name="" class="cljg"></textarea>
                                    </td>
                                </tr>
                                <tr>
                                    <th>附件：</th>
                                    <td colspan="10">
                                        <span class="fjnr"></span>
                                        <input type="file" name="upFile" id="upFile" style="display: none;">
                                        <input type="button" value="上传" id="scwj" />
                                        <input type="button" value="删除附件" id="scfj" style="display:none;" />
                                    </td>
                                </tr>
                                <tr>
                                    <th>答复来电人情况：</th>
                                    <td class="df">
                                        <label style="font-weight:normal;margin-top: 10px;"><input type="radio" name="yj" value="0" />满意</label>
                                        <label style="font-weight:normal;"><input type="radio" name="yj" value="1" />基本满意</label>
                                        <label style="font-weight:normal;"><input type="radio" name="yj" value="2" />不满意</label>
                                    </td>
                                </tr>
                                <tr>
                                    <th>不满意原因：</th>
                                    <td colspan="10">
                                        <textarea name=""  class="bmy"></textarea>
                                    </td>
                                </tr>
                            </table>
                        </div>
                    </div>
                    <input type="hidden" id="wids" />
                </div>
                <div class="clearfix wh_btn">
                    <input type="button" value="反馈" class="" id="Dbfk"  />
                    <input type="button" value="打印预览" class="" id="dyyl"  />
                    <input type="button" value="关闭" class="" id="Closexq" />
                </div>
            </div>
        </div>
        <!--办理工单-->

    </div>
    <script>
        initTable();
        var keys;
        var taps;
        $(document).ready(function () {
            laydate.skin('molv');
            laydate({
                elem: '#startTime',
                event: 'focus'
            });

            laydate({
                elem: '#endTime',
                event: 'focus'
            });
            
            //待办搜索
            $(".db").click(function () {
                initTable();
            })
            //点击关闭详情
            $('.setwin').click(function () {
                $(".t-shade").hide();
                $(".clgd ").hide();

            })
            $("#Closexq").click(function () {
                $(".t-shade").hide();
                $(".clgd").hide();
            })
            //关闭处理弹框
            $("#Closefl").click(function () {
                $(".t-shade").hide();
                $(".blgd").hide();
            })
            $("#workorderlist").on("click-row.bs.table", function (e, row, ele) {
                $('.success').removeClass('success'); //去除之前选中的行的，选中样式
                $(ele).addClass('success'); //添加当前选中的 success样式用于区别
            });
            $("#dyyl").click(function () {
                layer.open({
                    type: 2,
                    content: "PrintPreview.html?wid=" + $("#wids").val(), //iframe的url，no代表不显示滚动条
                    title: '打印',
                    area: ['60%', '80%'], //宽高
                });
            })
            //上传附件
            $("#scwj").click(function () {
                $("#upFile").trigger("click");
            })
            $("#upFile").change(function () {
                upload();
            })
            $("#scfj").click(function () {
                $(".fjnr").text("");
                $("#scfj").hide();
            })

            //反馈提交
            $('#Dbfk').click(function () {
                FeedBackWorkOrder();
            });
        })
        //表格一
        function initTable() {
            //先销毁表格
            $('#workorderlist').bootstrapTable('destroy');
            //初始化表格,动态从服务器加载数据
            $("#workorderlist").bootstrapTable({
                method: "get", //使用get请求到服务器获取数据
                url: huayi.config.callcenter_url + "WorkOrder/GetDBList", //获取数据的Servlet地址
                contentType: "application/x-www-form-urlencoded",striped: true, //表格显示条纹
                pagination: true, //启动分页
                pageSize: 10, //每页显示的记录数
                pageNumber: 1, //当前第几页
                pageList: [10, 20, 50, 100], //记录数可选列表
                search: false, //是否启用查询
                showColumns: false, //显示下拉框勾选要显示的列
                showRefresh: false, //显示刷新按钮
                sidePagination: "server", //表示服务端请求
                //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
                //设置为limit可以获取limit, offset, search, sort, order
                queryParamsType: "undefined",
                queryParams: function queryParams(params) { //设置查询参数
                    var param = {
                        page: params.pageNumber,
                        pagesize: params.pageSize,
                        menu: 2,
                        starttime: $("#startTime").val(),
                        endtime: $("#endTime").val(),
                        token: $.cookie("token")
                    };
                    return param;
                },
                onLoadSuccess: function () { //加载成功时执行
                    //layer.msg("加载成功");
                },
                onLoadError: function () { //加载失败时执行
                    //layer.msg("加载数据失败", { time: 1500, icon: 2 });
                }
            });
        }
        //内容
        function ComContent(val) {
            if (val) {
                var str = '<div '
                if (val.length > 10) {
                    str = str + ' title="' + val + '" ';
                    val = val.substr(0, 5) + "...";
                }
                return str + '>' + val + '</div>';
            } else {
                return '';
            }
        }
        //地址
        function SourceAddress(val) {
            if (val) {
                var str = '<div '
                if (val.length > 10) {
                    str = str + ' title="' + val + '" ';
                    val = val.substr(0, 5) + "...";
                }
                return str + '>' + val + '</div>';
            } else {
                return '';
            }
        }
        //操作
        function Dispose(val, row) {
            return '<div class="imgs" >' +
                '<a class="xg"onclick="dbcl(' + row.F_WorkOrderId + ')"> 处理</a>' +
                '</div>';
        }

        //待办处理
        function dbcl(Id) {
            $(".t-shade").show();
            $(".clgd ").show();
            $("#wids").val(Id);
            //请求数据填充详情表格
            GetWorkOrder(Id);
        }
        
        //工单详情
        function GetWorkOrder() {
            $.getJSON(huayi.config.callcenter_url + "WorkOrder/GetWorkOrder", {
                workorderid: $("#wids").val(),
                token: $.cookie("token")
            }, function (data) {
                /*验证请求*/
                if (data.state == "success") {
                    var content = data.data;
                    $(".tsname").text(content.data[0].F_CusName);
                    $(".tstime").text(content.data[0].F_RegDate);
                    $(".dz").text(content.data[0].F_CusAddress);
                    $(".tsdh").text(content.data[0].F_ConPhone);
                    $('.gdh').text(content.data[0].F_WorkOrderId);
                    $(".tsfs").text(content.data[0].SourceName);
                    $('.Content').text(content.data[0].F_ComContent);
                    $('.jbyj').text(content.jbdata[0].F_AssignedOpinion);
                    $('.cbdw').text(content.jbdata[0].DeptName);
                    $(".jbtime").text(content.jbdata[0].F_EndDate);

                    $('.cljg').val("");
                    $('.bmy').val("");
                    $('.zbr').val("");
                    $('.zgld').val("");
                    $('.lxdh').val("");
                }
            });
        }

        //上传文件
        function upload() {
            if (document.getElementById("upFile").files.length > 0) {
                var formData = new FormData();
                formData.append("upFile", document.getElementById("upFile").files[0]);
                formData.append("token", $.cookie("token"));
                $.ajax({
                    url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
                    type: "POST",
                    data: formData,
                    /**
                    *必须false才会自动加上正确的Content-Type
                    */
                    contentType: false,
                    /**
                    * 必须false才会避开jQuery对 formdata 的默认处理
                    * XMLHttpRequest会对 formdata 进行正确的处理
                    */
                    processData: false,
                    success: function (result) {
                        document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
                        $("#upFile").change(function () {
                            upload();
                        });
                        var r = $.parseJSON(result);
                        if (r.state.toLowerCase() == "success") {
                            $(".fjnr").text(r.data);
                            $("#scfj").show();
                        }
                    }
                });
            }
            else {
                layer.confirm('请上传文件！', {
                    btn: ['确定']
                });
            }
        }
        
        //反馈提交
        function FeedBackWorkOrder() {
            if (!$("#wids").val()) {
                layer.confirm('反馈失败，请关闭页面，重新打开操作！', {
                    btn: ['确定']
                });
                return;
            }
            if (!$(".zgld").val()) {
                layer.confirm('请输入主管领导！', {
                    btn: ['确定']
                });
                return;
            }
            if (!$(".zbr").val()) {
                layer.confirm('请输入主办人！', {
                    btn: ['确定']
                });
                return;
            }
            if (!$(".lxdh").val()) {
                layer.confirm('请输入联系电话！', {
                    btn: ['确定']
                });
                return;
            }
            if (!$(".cljg").val()) {
                layer.confirm('请输入处理结果！', {
                    btn: ['确定']
                });
                return;
            }
            $.post(huayi.config.callcenter_url + "WorkOrder/FeedBackWorkOrder", {
                workorderid: $("#wids").val(),
                result: $('.cljg').val(),
                remark: $('.bmy').val(),
                dealman: $('.zbr').val(),
                leader: $('.zgld ').val(),
                tel: $('.lxdh').val(),
                state: $('.df input[name="yj"]:checked ').val(),
                filename:$(".fjnr").text(),
                token: $.cookie("token")
            }, function (data) {
                data = JSON.parse(data);
                /*验证请求*/
                if (data.state == "success") {
                    layer.msg("反馈成功");
                    $(".t-shade").hide();
                    $(".clgd").hide();
                    initTable();
                }
            });
        }
        
    </script>
</body>

</html>