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WorkOrderDispose.html 56KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>工单处理</title>
  6. <meta name="viewport" content="width=device-width, initial-scale=1.0">
  7. <script src="../Script/Common/huayi.load.js"></script>
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link href="../css/WorkOrder/Search.css" rel="stylesheet">
  11. <link href="../css/init.css" rel="stylesheet" />
  12. <script src="../css/laydate/laydate.js"></script>
  13. <script src="../My97DatePicker/WdatePicker.js"></script>
  14. <!--<script src="../js/WorkOrder/WorkOrder.js"></script>-->
  15. <style>
  16. table td {
  17. word-break: break-all;
  18. word-wrap: break-word;
  19. }
  20. .ld-service li {
  21. float: left;
  22. font-size: 14px;
  23. color: #000;
  24. padding: 5px 15px;
  25. cursor: pointer;
  26. border-bottom: 1px solid #ccc;
  27. }
  28. .cr-click {
  29. border: 1px solid #ccc;
  30. background-color: #fff;
  31. border-bottom: none !important;
  32. border-bottom-left-radius: 5px;
  33. border-bottom-right-radius: 5px;
  34. }
  35. .Shows {
  36. display: block !important;
  37. }
  38. .complain {
  39. display: none;
  40. }
  41. th {
  42. padding: 5px;
  43. text-align: center;
  44. }
  45. .Borders {
  46. border: 1px solid #d7d7d7;
  47. }
  48. .form-group {
  49. margin-top: 10px;
  50. }
  51. </style>
  52. </head>
  53. <body class="gray-bg">
  54. <div class="wrapper wrapper-content animated fadeInRight">
  55. <div class="daoHang clearfix">
  56. <div class="dhLeft">
  57. <sapn>
  58. <i class="syIcon"></i>位置:
  59. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  60. <a href="javaScript:;">工单管理</a>&gt;
  61. <a href="" class="nowPosition">工单处理</a>
  62. </sapn>
  63. </div>
  64. <div class="dhRight">
  65. <i class="fa fa-refresh"></i>
  66. </div>
  67. </div>
  68. <ul class="ld-service clearfix">
  69. <li itemtype="0" class="cr-click" itemtype="0">处理待办</li>
  70. <li itemtype="1" itemtype="1">今天已处理</li>
  71. <li itemtype="2" itemtype="2">历史查询</li>
  72. </ul>
  73. <div class="Content_box">
  74. <!--待处理/-->
  75. <div class="complain Shows DCL">
  76. <div class="th-box">
  77. <div class="th-bar">
  78. <div class="seach-box">
  79. <ul>
  80. <li>
  81. 状态:
  82. <select name="" id="States" class="selects">
  83. <option selected="selected" value="">请选择</option>
  84. <option value="18">登记中</option>
  85. <option value="25">回退</option>
  86. <option value="26">反馈</option>
  87. </select>
  88. </li>
  89. <li>
  90. 登记时间:
  91. <input class="photo x-color inputs laydate-icon" type="text" id="startTimes" />-
  92. <input class="photo x-color inputs laydate-icon" type="text" id="endTimes" />
  93. </li>
  94. <li>
  95. <a class="sc_btn btns db">搜索</a>
  96. </li>
  97. </ul>
  98. </div>
  99. </div>
  100. </div>
  101. <div style="width: 100%;padding: 10px;">
  102. <table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  103. <thead>
  104. <tr>
  105. <th data-field="F_WorkOrderId" data-align="center">登记编号</th>
  106. <th data-field="F_RegDate" data-align="center">登记时间</th>
  107. <!--<th data-field="UserName" data-align="center">登记人</th>-->
  108. <th data-field="F_UserCode" data-align="center">登记人</th>
  109. <th data-field="SourceName" data-align="center">信息来源</th>
  110. <th data-field="TypeName" data-align="center">信息类别</th>
  111. <th data-field="DeptName" data-align="center">交办单位</th>
  112. <th data-field="WorkStateName" data-align="center">状态</th>
  113. <th data-field="F_ComContent" data-align="center" data-formatter="ComContent">内容摘要</th>
  114. <th data-field="FilePath" data-formatter="setCode">录音文件</th>
  115. <th data-field="WorkOrderID" data-formatter="Dispose" data-align="center">操作</th>
  116. </tr>
  117. </thead>
  118. </table>
  119. </div>
  120. </div>
  121. <!--今天已处理/-->
  122. <div class="complain TDCL">
  123. <div style="width: 100%;padding: 10px;">
  124. <table id="daylist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  125. <thead>
  126. <tr>
  127. <th data-field="F_WorkOrderId" data-align="center">登记编号</th>
  128. <th data-field="F_RegDate" data-align="center">登记时间</th>
  129. <!--<th data-field="UserName" data-align="center">登记人</th>-->
  130. <th data-field="F_UserCode" data-align="center">登记人</th>
  131. <th data-field="SourceName" data-align="center">信息来源</th>
  132. <th data-field="TypeName" data-align="center">信息类别</th>
  133. <th data-field="DeptName" data-align="center">交办单位</th>
  134. <th data-field="WorkStateName" data-align="center">状态</th>
  135. <th data-field="F_ComContent" data-align="center" data-formatter="ComContent">内容摘要</th>
  136. <th data-field="FilePath" data-formatter="setCode">录音文件</th>
  137. <th data-field="WorkOrderID" data-formatter="Disposes" data-align="center">操作</th>
  138. </tr>
  139. </thead>
  140. </table>
  141. </div>
  142. </div>
  143. <!--历史查询/-->
  144. <div class="complain LSCX">
  145. <div class="th-box">
  146. <div class="th-bar">
  147. <div class="seach-box">
  148. <ul>
  149. <li>
  150. 状态:
  151. <select name="" id="State" class="selects">
  152. <option value=""></option>
  153. </select>
  154. </li>
  155. <li>
  156. 登记时间:
  157. <input class="photo x-color inputs laydate-icon" type="text" id="startTime" />-
  158. <input class="photo x-color inputs laydate-icon" type="text" id="endTime" />
  159. </li>
  160. <li>
  161. <a class="sc_btn btns ss">搜索</a>
  162. </li>
  163. </ul>
  164. </div>
  165. </div>
  166. </div>
  167. <div style="width: 100%;padding: 10px;">
  168. <table id="Historylist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  169. <thead>
  170. <tr>
  171. <th data-field="F_WorkOrderId" data-align="center">登记编号</th>
  172. <th data-field="F_RegDate" data-align="center">登记时间</th>
  173. <!--<th data-field="UserName" data-align="center">登记人</th>-->
  174. <th data-field="F_UserCode" data-align="center">登记人</th>
  175. <th data-field="SourceName" data-align="center">信息来源</th>
  176. <th data-field="TypeName" data-align="center">信息类别</th>
  177. <th data-field="DeptName" data-align="center">交办单位</th>
  178. <th data-field="WorkStateName" data-align="center">状态</th>
  179. <th data-field="F_ComContent" data-align="center" data-formatter="ComContent">内容摘要</th>
  180. <th data-field="FilePath" data-formatter="setCode">录音文件</th>
  181. <th data-field="WorkOrderID" data-formatter="Disposes" data-align="center">操作</th>
  182. </tr>
  183. </thead>
  184. </table>
  185. </div>
  186. </div>
  187. </div>
  188. </div>
  189. <div class="t-shade">
  190. <!--办理-->
  191. <div class="shade_k clgd ">
  192. <div class="shade_title">
  193. <span>办理<srong class="cknum"></srong></span>
  194. <span class="setwin"><a>x</a></span>
  195. </div>
  196. <div class="shade_content" style="height: 500px;">
  197. <div style="padding: 10px;" class="tj_content clearFix">
  198. <div class="baseinfo" style="display:block;">
  199. <div>
  200. <span>【基本信息】</span>
  201. <div class="box_content">
  202. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  203. <tr>
  204. <th>登记编号:</th>
  205. <td><span class="djbh"></span></td>
  206. <th>登记日期:</th>
  207. <td><span class="djrq"></span></td>
  208. <th>状态:</th>
  209. <td><span class="zt"></span></td>
  210. </tr>
  211. <tr>
  212. <th>信息来源:</th>
  213. <td><span class="xxly"></span></td>
  214. <th>录音文件:</th>
  215. <td><span class="lywj"></span></td>
  216. <th>登记人:</th>
  217. <td><span class="djr"></span></td>
  218. </tr>
  219. <tr>
  220. <th>形式分类:</th>
  221. <td><span class="xsfl"></span></td>
  222. <th>内容大类:</th>
  223. <td><span class="nrdl"></span></td>
  224. <th>内容小类:</th>
  225. <td><span class="nrxl"></span></td>
  226. </tr>
  227. <tr>
  228. <th>反映区域:</th>
  229. <td><span class="qy"></span></td>
  230. <th>事发地址:</th>
  231. <td colspan="3"><span class="sfdz"></span></td>
  232. </tr>
  233. </table>
  234. </div>
  235. </div>
  236. <div>
  237. <span>【联系人信息】</span>
  238. <div class="lxr clearFix box_content">
  239. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  240. <tr>
  241. <th>投诉人姓名:</th>
  242. <td>
  243. <span class="tsrname"></span>
  244. </td>
  245. <th>投诉人电话:</th>
  246. <td><span class="tsrphone"></span></td>
  247. <th>投诉人性别:</th>
  248. <td><span class="tsrsex"></span></td>
  249. <th>投诉人地址:</th>
  250. <td><span class="tsrdz"></span></td>
  251. </tr>
  252. <tr>
  253. <th>联系人姓名:</th>
  254. <td><span class="lxrname"></span></td>
  255. <th>联系人电话:</th>
  256. <td><span class="lxrphone"></span></td>
  257. <th>邮编:</th>
  258. <td><span class="yb"></span></td>
  259. <th>Email:</th>
  260. <td><span class='yj'></span></td>
  261. </tr>
  262. </table>
  263. </div>
  264. </div>
  265. <div>
  266. <div>
  267. <span>【情况摘要】</span>
  268. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  269. <tr>
  270. <th style="width:200px;">标题:</th>
  271. <td><span class="bt"></span></td>
  272. </tr>
  273. <tr>
  274. <th>内容:</th>
  275. <td><span class="qkzy"></span></td>
  276. </tr>
  277. </table>
  278. </div>
  279. </div>
  280. <div>
  281. <div>
  282. <span>【处理结果】</span>
  283. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  284. <tr>
  285. <td><span class="cljg"></span></td>
  286. </tr>
  287. </table>
  288. </div>
  289. </div>
  290. <!--呈批信息-->
  291. <div class="cpjg_box" style="display:none;margin:10px 0;">
  292. <div>
  293. <span>【呈批结果】</span>
  294. <table id="cpjg" class="Borders" style="width: 100%;margin-top:5px;" border="1" cellspacing="0" cellpadding="0"></table>
  295. </div>
  296. </div>
  297. <!--交办记录-->
  298. <div class="jbjl_box" style="display:none;margin:10px 0;">
  299. <div>
  300. <span>【交办记录】</span>
  301. <table id="jbjl" class="Borders" style="width: 100%;margin-top:5px;" border="1" cellspacing="0" cellpadding="0"></table>
  302. </div>
  303. </div>
  304. <!--反馈信息-->
  305. <div class="fkxx_box" style="display:none;margin:10px 0;">
  306. <div>
  307. <span>【反馈信息】</span>
  308. <table id="fkxx" class="Borders" style="width: 100%;margin-top:5px;" border="1" cellspacing="0" cellpadding="0"></table>
  309. </div>
  310. </div>
  311. <div class="clearfix wh_btn">
  312. <!--<input type="button" value="修改" style="display:none;" id="xgcl" />-->
  313. <input type="button" value="呈批" class="" id="CP" />
  314. <input type="button" value="办结" class="" id="Wjgd" />
  315. <input type="button" value="打印预览" class="" id="dyyl" />
  316. <input type="button" value="关闭" class="" id="Closexq" />
  317. </div>
  318. </div>
  319. <div class="jbxx_boxs" style="display:none;">
  320. <div>
  321. <span>【交办信息】</span>
  322. <table id="cp_jbjl" class="" style="width: 100%;margin-top:5px;" border="0" cellspacing="0" cellpadding="0">
  323. <tr>
  324. <th style='width:200px;'>登记编号:</th>
  325. <td>
  326. <span class='jb_djbhs'></span>
  327. </td>
  328. </tr>
  329. <tr>
  330. <th>领导批示:</th>
  331. <td>
  332. <textarea class='jb_ldps'>领导批示</textarea>
  333. </td>
  334. </tr>
  335. </table>
  336. <div class="form-group clearfix">
  337. <span class="">
  338. 交办单位:
  339. </span>
  340. <span class="">
  341. 区域:
  342. <select name="" id="JArea" class="select">
  343. <option selected="selected" value="">请选择</option>
  344. </select>
  345. </span>
  346. <span class="">
  347. 部门类别&nbsp;:
  348. </span>
  349. <span class="">
  350. <select name="" id="Jtype" class="select">
  351. <option selected="selected" value="">请选择</option>
  352. </select>
  353. </span>
  354. <span class="">
  355. 部门&nbsp;&nbsp;:
  356. </span>
  357. <span class="">
  358. <select name="" id="Department" class="select">
  359. <option selected="selected" value="">请选择</option>
  360. </select>
  361. </span>
  362. </div>
  363. <div class="form-group clearfix">
  364. <span class="">
  365. 交办意见:
  366. </span>
  367. <span class="col-sm-12">
  368. <input type="radio" value="1" name="jiaoban" />
  369. 1.<span class="head">请按领导批示认真调查处理,在</span>
  370. <select name="" id="" class="min_select">
  371. <option value=""></option>
  372. </select>
  373. <span class="end">
  374. 个工作日内网络反馈市效能监察投诉中心。要求注明主办人、主管领导姓名和联系电话,同时提供有关处理依据。
  375. </span>
  376. </span>
  377. <span class="col-sm-12">
  378. <input type="radio" value="2" name="jiaoban" />
  379. 2.
  380. <span class="head">请按领导批示认真调查处理,在</span>
  381. <select name="" id="" class="min_select">
  382. <option value=""></option>
  383. </select>
  384. <span class="end">个工作日内通过书面反馈市效能监察投诉中心。要求注明主办人、主管领导姓名和联系电话,同时提供有关处理依据。</span>
  385. </span>
  386. <span class="col-sm-12">
  387. <input type="radio" value="3" name="jiaoban" />
  388. 3.
  389. <span class="head">请按领导批示认真调查处理并答复来电人,在</span>
  390. <select name="" id="" class="min_select">
  391. <option value=""></option>
  392. </select>
  393. <span class="end">个工作日内书面反馈市效能监察投诉中心。要求注明主办人、主管领导姓名和联系电话,同时提供有关处理依据。</span>
  394. </span>
  395. <span class="col-sm-12">
  396. <input type="radio" value="4" name="jiaoban" checked="checked" />
  397. 4.
  398. <span class="head">请按领导批示认真调查处理并答复来电人,在</span>
  399. <select name="" id="" class="min_select">
  400. <option value=""></option>
  401. </select>
  402. <span class="end">个工作日内通过网络反馈市效能监察投诉中心。要求注明主办人、主管领导姓名和联系电话,同时提供有关处理依据。</span>
  403. </span>
  404. <span class="col-sm-12">
  405. <input type="radio" value="5" name="jiaoban" />
  406. 5.
  407. <span class="head">请认真调查处理,在</span>
  408. <select name="" id="" class="min_select">
  409. <option value=""></option>
  410. </select>
  411. <span class="end">个工作日内书面反馈市效能监察投诉中心。要求注明主办人、主管领导姓名和联系电话,同时提供有关处理依据。</span>
  412. </span>
  413. </div>
  414. <div class="form-group clearfix">
  415. <span class="">
  416. 备注:<textarea class="remark"></textarea>
  417. </span>
  418. </div>
  419. </div>
  420. <div class="clearfix wh_btn">
  421. <input type="button" value="呈批" class="" id="JB" />
  422. <input type="button" value="返回" class="" id="JBFH" />
  423. </div>
  424. </div>
  425. <div class="cljg_boxs" style="display:none;">
  426. <div>
  427. <span>【处理结果】</span>
  428. <div class="form-group clearfix">
  429. <span class="">
  430. 处理结果:<textarea id="result"></textarea>
  431. </span>
  432. </div>
  433. </div>
  434. <div class="clearfix wh_btn">
  435. <input type="button" value="保存" class="" id="CL" />
  436. <input type="button" value="返回" class="" id="CLFH" />
  437. </div>
  438. </div>
  439. </div>
  440. <input type="hidden" id="wids" />
  441. </div>
  442. </div>
  443. <!--录音-->
  444. <div class="shade_k lyxz">
  445. <div class="shade_title">
  446. <span>录音播放与下载<srong class="cknum"></srong></span>
  447. <span class="setwin gbly"><a>x</a></span>
  448. </div>
  449. <div class="shade_content">
  450. <div class="Ly_box audiojs">
  451. </div>
  452. </div>
  453. </div>
  454. </div>
  455. <script>
  456. var ldps = '\r\n 窦付明\r\n ' + laydate.now(0, "YYYY.MM.DD");
  457. $(document).ready(function () {
  458. laydate.skin('molv');
  459. laydate({
  460. elem: '#startTimes',
  461. event: 'focus'
  462. });
  463. laydate({
  464. elem: '#endTimes',
  465. event: 'focus'
  466. });
  467. laydate({
  468. elem: '#startTime',
  469. event: 'focus'
  470. });
  471. laydate({
  472. elem: '#endTime',
  473. event: 'focus'
  474. });
  475. //弹屏右侧切换效果
  476. $(".ld-service li").click(function () {
  477. $(this).addClass("cr-click").siblings().removeClass("cr-click");
  478. var index = $(this).index();
  479. var ss = $(this).attr("itemtype");
  480. $(".Content_box").find(".complain").eq(index).addClass("Shows").siblings().removeClass("Shows");
  481. switch (ss) {
  482. case '0': initTable(); break;
  483. case '1': dayTable(); break;
  484. case '2': history(); break;
  485. }
  486. });
  487. //关闭录音弹出
  488. $(".gbly").click(function () {
  489. $(".t-shade").hide();
  490. $(".lyxz").removeClass("cx");
  491. $('audio')[0].pause();
  492. });
  493. //点击关闭详情
  494. $('.setwin').click(function () {
  495. $(".t-shade").hide();
  496. $(".clgd ").hide();
  497. })
  498. $("#Closexq").click(function () {
  499. $(".t-shade").hide();
  500. $(".clgd ").hide();
  501. })
  502. loadStates($("#State"));
  503. //代办搜索
  504. $(".db").click(function () {
  505. initTable();
  506. })
  507. //历史搜索
  508. $(".ss").click(function () {
  509. history();
  510. })
  511. $("#Wjgd").click(function () {
  512. EndWorkOrder();
  513. })
  514. //区域
  515. loadArea($("#JArea"));
  516. $("#JArea").change(function () {
  517. $("#Jtype").empty();
  518. $("#Jtype").append('<option selected="selected" value="">请选择</option>');
  519. $("#Department").empty();
  520. $("#Department").append('<option selected="selected" value="">请选择</option>');
  521. var aid = $("#JArea").val();
  522. if (!aid) { aid = -1; }
  523. $.getJSON(huayi.config.callcenter_url + "Department/GetDeptTypeList", { "token": $.cookie("token"), aid: aid }, function (data) {
  524. if (data.state.toLowerCase() == "success") {
  525. var content = data.data;
  526. $(content).each(function (i, n) {
  527. $("<option value='" + n.F_DeptTypeId + "'>" + n.F_DeptTypeName + "</option>").appendTo($("#Jtype"));
  528. })
  529. }
  530. })
  531. })
  532. $("#Jtype").change(function () {
  533. $("#Department").empty();
  534. $("#Department").append('<option selected="selected" value="">请选择</option>');
  535. var tid = $("#Jtype").val();
  536. if (!tid) { tid = -1; }
  537. $.getJSON(huayi.config.callcenter_url + "Department/GetDeptList", { "token": $.cookie("token"), tid: tid }, function (data) {
  538. if (data.state.toLowerCase() == "success") {
  539. var content = data.data;
  540. $(content).each(function (i, n) {
  541. $("<option value='" + n.F_DeptId + "'>" + n.F_DeptName + "</option>").appendTo($("#Department"));
  542. })
  543. }
  544. })
  545. })
  546. $("#Department").change(function () {
  547. var dw = $("#Department").find("option:selected").text();
  548. if (dw == '请选择') {
  549. $(".jb_ldps").val(ldps);
  550. }
  551. else {
  552. $(".jb_ldps").val("转" + dw + "处理。" + ldps);
  553. }
  554. })
  555. //天数下拉框
  556. $(".min_select").each(function () {
  557. $(this).empty();
  558. for (var i = 1; i <= 10; i++) {
  559. if (i == 5) {
  560. $("<option selected='selected' value='5'>5</option>").appendTo($(this));
  561. }
  562. else {
  563. $("<option value='" + i + "'>" + i + "</option>").appendTo($(this));
  564. }
  565. }
  566. })
  567. //里面的呈批
  568. $("#CP").click(function () {
  569. $(".baseinfo").hide();
  570. $(".jbxx_boxs").show();
  571. })
  572. $("#JB").click(function () {
  573. var workorderid = $("#wids").val();
  574. var remark = $(".bz").val();
  575. var areaid = $("#JArea").val();
  576. var depttype = $("#Jtype").val();
  577. var deptid = $('#Department').val();
  578. var superopinion = $(".jb_ldps").val();
  579. var remark = $("#remark").val();
  580. var obj = $("input[name='jiaoban']:checked");
  581. var opitionid = obj.val();
  582. var day = obj.parent().find("select").val();
  583. var assignedopinion = obj.parent().find(".head").text() + day + obj.parent().find(".end").text();
  584. if (!superopinion) {
  585. layer.confirm('请输入领导批示!', {
  586. btn: ['确定']
  587. });
  588. return;
  589. }
  590. if (!deptid) {
  591. layer.confirm('请选择部门!', {
  592. btn: ['确定']
  593. });
  594. return;
  595. }
  596. if (!opitionid) {
  597. layer.confirm('请选择交办意见!', {
  598. btn: ['确定']
  599. });
  600. return;
  601. }
  602. $.post(huayi.config.callcenter_url + "WorkOrder/UpWorkOrderID", {
  603. workorderid: workorderid,
  604. areaid: areaid,
  605. depttype: depttype,
  606. deptid: deptid,
  607. remark: remark,
  608. opitionid: opitionid,
  609. superopinion: superopinion,
  610. assignedopinion: assignedopinion,
  611. day: day,
  612. token: $.cookie("token")
  613. }, function (data) {
  614. data = JSON.parse(data);
  615. /*验证请求*/
  616. if (data.state == "success") {
  617. $(".t-shade").hide();
  618. $(".clgd ").hide();
  619. layer.msg("呈批成功");
  620. //重新加载
  621. initTable();
  622. }
  623. });
  624. });
  625. $("#JBFH").click(function () {
  626. $(".baseinfo").show();
  627. $(".jbxx_boxs").hide();
  628. })
  629. //里面的修改
  630. $("#xgcl").click(function () {
  631. $(".baseinfo").hide();
  632. $(".cljg_boxs").show();
  633. })
  634. $("#CL").click(function () {
  635. var workorderid = $("#wids").val();
  636. var result = $("#result").val();
  637. if (!result) {
  638. layer.confirm('请输入处理结果!', {
  639. btn: ['确定']
  640. });
  641. return;
  642. }
  643. $.post(huayi.config.callcenter_url + "WorkOrder/UpdateWorkOrderResult", {
  644. workorderid: workorderid,
  645. result: result,
  646. token: $.cookie("token")
  647. }, function (data) {
  648. data = JSON.parse(data);
  649. /*验证请求*/
  650. if (data.state == "success") {
  651. $(".baseinfo").show();
  652. $(".cljg_boxs").hide();
  653. $(".cljg").text(result);
  654. layer.msg("保存成功");
  655. }
  656. });
  657. });
  658. $("#CLFH").click(function () {
  659. $(".baseinfo").show();
  660. $(".cljg_boxs").hide();
  661. })
  662. $("#workorderlist").on("click-row.bs.table", function (e, row, ele) {
  663. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  664. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  665. });
  666. $("#daylist").on("click-row.bs.table", function (e, row, ele) {
  667. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  668. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  669. });
  670. $("#Historylist").on("click-row.bs.table", function (e, row, ele) {
  671. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  672. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  673. });
  674. $("#dyyl").click(function () {
  675. layer.open({
  676. type: 2,
  677. content: "PrintPreview.html?wid=" + $("#wids").val(), //iframe的url,no代表不显示滚动条
  678. title: '打印',
  679. area: ['60%', '80%'], //宽高
  680. });
  681. })
  682. initTable();
  683. })
  684. //表格一
  685. function initTable() {
  686. //先销毁表格
  687. $('#workorderlist').bootstrapTable('destroy');
  688. //初始化表格,动态从服务器加载数据
  689. $("#workorderlist").bootstrapTable({
  690. method: "get", //使用get请求到服务器获取数据
  691. url: huayi.config.callcenter_url + "WorkOrder/GetDealList", //获取数据的Servlet地址
  692. contentType: "application/x-www-form-urlencoded",striped: true, //表格显示条纹
  693. pagination: true, //启动分页
  694. pageSize: 10, //每页显示的记录数
  695. pageNumber: 1, //当前第几页
  696. pageList: [10, 20, 50, 100], //记录数可选列表
  697. search: false, //是否启用查询
  698. showColumns: false, //显示下拉框勾选要显示的列
  699. showRefresh: false, //显示刷新按钮
  700. sidePagination: "server", //表示服务端请求
  701. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  702. //设置为limit可以获取limit, offset, search, sort, order
  703. queryParamsType: "undefined",
  704. queryParams: function queryParams(params) { //设置查询参数
  705. var param = {
  706. page: params.pageNumber,
  707. pagesize: params.pageSize,
  708. tab: 0,
  709. starttime: $("#startTimes").val(),
  710. endtime: $("#endTimes").val(),
  711. state: $('#States').val(),
  712. token: $.cookie("token")
  713. };
  714. return param;
  715. },
  716. onLoadSuccess: function () { //加载成功时执行
  717. //layer.msg("加载成功");
  718. },
  719. onLoadError: function () { //加载失败时执行
  720. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  721. }
  722. });
  723. }
  724. //内容
  725. function ComContent(val) {
  726. if (val) {
  727. var str = '<div '
  728. if (val.length > 10) {
  729. str = str + ' title="' + val + '" ';
  730. val = val.substr(0, 10) + "...";
  731. }
  732. return str + '>' + val + '</div>';
  733. } else {
  734. return '';
  735. }
  736. }
  737. //地址
  738. function SourceAddress(val) {
  739. if (val) {
  740. var str = '<div '
  741. if (val.length > 10) {
  742. str = str + ' title="' + val + '" ';
  743. val = val.substr(0, 10) + "...";
  744. }
  745. return str + '>' + val + '</div>';
  746. } else {
  747. return '';
  748. }
  749. }
  750. //操作
  751. function Dispose(val, row) {
  752. if (row.F_WorkState == "18") {
  753. return '<div class="imgs" >' +
  754. '<a class="xg" onclick="ckxq(' + row.F_WorkOrderId + ')"> 办理 </a>' +
  755. '<a class="xg" onclick="UpWorkOrder(' + row.F_WorkOrderId + ')"> 呈批</a>' +
  756. '<a class="xg" onclick="XG(' + row.F_WorkOrderId + ')"> 修改</a>' +
  757. '<a class="xg" onclick="Move(' + row.F_WorkOrderId + ')"> 删除 </a>' +
  758. '</div>';
  759. } else if (row.F_WorkState == "26" || row.F_WorkState == "25") {
  760. return '<div class="imgs" >' +
  761. '<a class="xg" onclick="ckxq(' + row.F_WorkOrderId + ')"> 办理 </a>' +
  762. '<a class="xg" onclick="XG(' + row.F_WorkOrderId + ')"> 修改</a>' +
  763. '<a class="xg" onclick="Move(' + row.F_WorkOrderId + ')"> 删除 </a>' +
  764. '</div>';
  765. }
  766. }
  767. //加载状态
  768. function loadStates(obj) {
  769. obj.empty();
  770. obj.append('<option selected="selected" value="">请选择</option>');
  771. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  772. "token": $.cookie("token"),
  773. id: 5
  774. }, function (data) {
  775. if (data.state.toLowerCase() == "success") {
  776. var content = data.data;
  777. $(content).each(function (i, n) {
  778. var a = "<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>";
  779. $(a).appendTo(obj);
  780. })
  781. }
  782. })
  783. }
  784. //当天处理工单
  785. function dayTable() {
  786. //先销毁表格
  787. $('#daylist').bootstrapTable('destroy');
  788. //初始化表格,动态从服务器加载数据
  789. $("#daylist").bootstrapTable({
  790. method: "get", //使用get请求到服务器获取数据
  791. url: huayi.config.callcenter_url + "WorkOrder/GetDealList", //获取数据的Servlet地址
  792. contentType: "application/x-www-form-urlencoded",striped: true, //表格显示条纹
  793. pagination: true, //启动分页
  794. pageSize: 10, //每页显示的记录数
  795. pageNumber: 1, //当前第几页
  796. pageList: [10, 20, 50, 100], //记录数可选列表
  797. search: false, //是否启用查询
  798. showColumns: false, //显示下拉框勾选要显示的列
  799. showRefresh: false, //显示刷新按钮
  800. sidePagination: "server", //表示服务端请求
  801. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  802. //设置为limit可以获取limit, offset, search, sort, order
  803. queryParamsType: "undefined",
  804. queryParams: function queryParams(params) { //设置查询参数
  805. var param = {
  806. page: params.pageNumber,
  807. pagesize: params.pageSize,
  808. tab: 1,
  809. token: $.cookie("token")
  810. };
  811. return param;
  812. },
  813. onLoadSuccess: function () { //加载成功时执行
  814. //layer.msg("加载成功");
  815. },
  816. onLoadError: function () { //加载失败时执行
  817. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  818. }
  819. });
  820. }
  821. /////////////////////////////////历史查询////////////////
  822. ///历史查询
  823. function history() {
  824. //先销毁表格
  825. $('#Historylist').bootstrapTable('destroy');
  826. //初始化表格,动态从服务器加载数据
  827. $("#Historylist").bootstrapTable({
  828. method: "get", //使用get请求到服务器获取数据
  829. url: huayi.config.callcenter_url + "WorkOrder/GetDealList", //获取数据的Servlet地址
  830. contentType: "application/x-www-form-urlencoded",striped: true, //表格显示条纹
  831. pagination: true, //启动分页
  832. pageSize: 10, //每页显示的记录数
  833. pageNumber: 1, //当前第几页
  834. pageList: [10, 20, 50, 100], //记录数可选列表
  835. search: false, //是否启用查询
  836. showColumns: false, //显示下拉框勾选要显示的列
  837. showRefresh: false, //显示刷新按钮
  838. sidePagination: "server", //表示服务端请求
  839. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  840. //设置为limit可以获取limit, offset, search, sort, order
  841. queryParamsType: "undefined",
  842. queryParams: function queryParams(params) { //设置查询参数
  843. var param = {
  844. page: params.pageNumber,
  845. pagesize: params.pageSize,
  846. tab: 2,
  847. starttime: $("#startTime").val(),
  848. endtime: $("#endTime").val(),
  849. state: $('#State').val(),
  850. token: $.cookie("token")
  851. };
  852. return param;
  853. },
  854. onLoadSuccess: function () { //加载成功时执行
  855. //layer.msg("加载成功");
  856. },
  857. onLoadError: function () { //加载失败时执行
  858. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  859. }
  860. });
  861. }
  862. //操作2
  863. function Disposes(val, row) {
  864. return '<div class="imgs" >' +
  865. '<a class="xg" onclick="ckxqs(' + row.F_WorkOrderId + ')"> 查看详情</a>' +
  866. '</div>';
  867. }
  868. //音频
  869. function setCode(val) {
  870. if (val) {
  871. return '<div class="imgs" style="cursor: pointer;">' +
  872. '<img src="../img/vice.png" alt="" onclick= ck(this) item="' + val + '" />' +
  873. '</div>';
  874. } else {
  875. return '';
  876. }
  877. }
  878. //录音
  879. function ck(val) {
  880. var path = $(val).attr("item");
  881. $(".t-shade").show();
  882. $(".lyxz").addClass("cx");
  883. $(".Ly_box").empty();
  884. $(".down").attr("href", path);
  885. $('<audio style="width: 100%;"class=" " src="' + path + '" loop="loop" controls="controls" ></audio>').appendTo(".Ly_box");
  886. }
  887. //查看详情
  888. function ckxqs(str) {
  889. layer.open({
  890. type: 2,
  891. content: "WorkOrderDetail.html?wid=" + str, //iframe的url,no代表不显示滚动条
  892. title: '工单详情',
  893. area: ['85%', '80%'], //宽高
  894. });
  895. }
  896. function ckxq(str) {
  897. $(".jb_ldps").val(ldps);
  898. $("#JArea").val("");
  899. $("#JArea").trigger("change");
  900. $("#wids").val(str);
  901. $.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetWorkOrder', {
  902. workorderid: str,
  903. "token": $.cookie("token")
  904. }, function (result) {
  905. if (result.state.toLowerCase() == "success") {
  906. var content = result.data;
  907. $(".jb_djbhs").text(content.data[0].F_WorkOrderId);
  908. $("#wids").val(content.data[0].F_WorkOrderId);
  909. $(".bt").text(content.data[0].F_ComTitle);
  910. $(".djbh").text(content.data[0].F_WorkOrderId);
  911. $(".djrq").text(content.data[0].F_RegDate);
  912. $(".xxly").text(content.data[0].SourceName);
  913. //$(".djr").text(content.data[0].UserName);
  914. $(".djr").text(content.data[0].F_UserCode);
  915. $(".zt").text(content.data[0].WorkStateName);
  916. $(".xsfl").text(content.data[0].TypeName1);
  917. $(".nrdl").text(content.data[0].TypeName2);
  918. $(".nrxl").text(content.data[0].TypeName3);
  919. $(".qy").text(content.data[0].AreaName);
  920. $(".sfdz").text(content.data[0].F_SourceAddress);
  921. $('.tsrphone').text(content.data[0].F_ConPhone);
  922. $('.tsrsex').text(content.data[0].F_CusSex);
  923. $('.tsrdz').text(content.data[0].F_CusAddress);
  924. $('.lxrphone').text(content.data[0].F_ConPhone);
  925. $('.qkzy').text(content.data[0].F_ComContent);
  926. if (content.data[0].F_Result) {
  927. var rt = content.data[0].F_Result.replace(/[ ]/g, "&nbsp;").replace(/\ +/g, "&nbsp;").replace(/\r\n/g, "<br />").replace(/\n/g, "<br />");
  928. $(".cljg").html(rt);
  929. }
  930. else {
  931. $(".cljg").html("");
  932. }
  933. $("#result").val(content.data[0].F_Result);
  934. //
  935. if (content.data[0].WorkStateName == "反馈") {
  936. $("#Wjgd").show();
  937. $("#xgcl").show();
  938. } else {
  939. $("#xgcl").hide();
  940. $("#Wjgd").hide();
  941. $("#CP").show();
  942. }
  943. //呈批信息
  944. $("#cpjg").empty();
  945. $(".cpjg_box").hide();
  946. if (content.cpdata.length > 0) {
  947. $(".cpjg_box").show();
  948. }
  949. else {
  950. $(".cpjg_box").hide();
  951. }
  952. $(content.cpdata).each(function (i, n) {
  953. if (n.F_State != '2') {
  954. var ps = '';
  955. if (n.F_SuperOpinion) {
  956. ps = n.F_SuperOpinion.replace(/[ ]/g, "&nbsp;").replace(/\ +/g, "&nbsp;").replace(/\r\n/g, "<br />").replace(/\n/g, "<br />");
  957. }
  958. var html = "<tr><th style='width:200px;'>呈批原因:<td><span class='cpyy'>" + n.F_BatchReason +
  959. "</span></td></th></tr><tr><th>领导批示:<td><span class='ldps'>" +
  960. ps + "</span></td></th></tr>";
  961. $(html).appendTo($("#cpjg"));
  962. } else {
  963. var ps = '';
  964. if (n.F_BackReason) {
  965. ps = n.F_BackReason.replace(/[ ]/g, "&nbsp;").replace(/\ +/g, "&nbsp;").replace(/\r\n/g, "<br />").replace(/\n/g, "<br />");
  966. }
  967. var html = "<tr><th style='width:200px;'>回退类型:<td><span class='cpyy'>" + n.F_BackType +
  968. "</span></td></th></tr><tr><th>回退原因:<td><span class='ldps'>" +
  969. ps + "</span></td></th></tr>";
  970. $(html).appendTo($("#cpjg"));
  971. }
  972. })
  973. //交办信息
  974. $("#jbjl").empty();
  975. $(content.jbdata).each(function (i, n) {
  976. if (n.F_ResultState && n.F_ResultState != '0') {
  977. $(".jbjl_box").show();
  978. var str = '未反馈';
  979. if (n.F_ResultState + '') {
  980. switch (str) {
  981. case '0':
  982. str = '未反馈';
  983. case '1':
  984. str = '按期反馈';
  985. case '2':
  986. str = '逾期反馈';
  987. }
  988. }
  989. var html = '<tr>' +
  990. '<th style="width: 100px;">记录号:</th>' +
  991. '<td><span class="jlh">' + n.F_AssignedId + '</span></td>' +
  992. '<th style="width: 100px;">受理单号:</th>' +
  993. '<td><span class="sldh">' + n.F_WorkOrderId + '</span></td>' +
  994. '<th style="width: 100px;">交办日期:</th>' +
  995. '<td><span class="jbrq">' + n.F_SubmitDate + '</span></td>' +
  996. '<th style="width: 100px;">反馈情况:</th>' +
  997. '<td><span class="fkqk">' + str + '</span></td>' +
  998. '<th style="width: 100px;">交办人:</th>' +
  999. '<td><span class="jbr" >' + n.F_EUserName + '</span></td>' +
  1000. '</tr>' +
  1001. '<tr>' +
  1002. '<th>交办单位:</th>' +
  1003. '<td><span class="jbdw">' + n.DeptName + '</span></td>' +
  1004. '<th>交办意见:</th>' +
  1005. '<td colspan="7"><span class="jbyj">' + n.F_AssignedOpinion + '</span></td>' +
  1006. '</tr>';
  1007. $(html).appendTo($("#jbjl"));
  1008. }
  1009. })
  1010. if (content.cpdata.length <= 0) {
  1011. $(".jbjl_box").hide();
  1012. }
  1013. //反馈信息
  1014. $("#fkxx").empty();
  1015. if (content.fkdata.length > 0) {
  1016. $(".fkxx_box").show();
  1017. }
  1018. else {
  1019. $(".fkxx_box").hide();
  1020. }
  1021. $(content.fkdata).each(function (i, n) {
  1022. var str = '';
  1023. if (n.F_Satisfaction + '') {
  1024. switch (str) {
  1025. case '0':
  1026. str = '满意';
  1027. case '1':
  1028. str = '基本满意';
  1029. case '2':
  1030. str = '不满意';
  1031. }
  1032. }
  1033. var html = '<tr>' +
  1034. '<th style="width: 100px;">承办单位:</th>' +
  1035. '<td><span class="cbdw">' + n.DeptName + '</span></td>' +
  1036. '<th>反馈时间:</th>' +
  1037. '<td><span class="fksj">' + n.F_BackDate + '</span></td>' +
  1038. '<th>用户满意度:</th>' +
  1039. '<td><span class="myd">' + str + '</span></td>' +
  1040. '</tr>' +
  1041. '<tr>' +
  1042. '<th>反馈内容:</th>' +
  1043. '<td colspan="5"><span class="fknr">' + n.F_Result + '</span></td>' +
  1044. '</tr>';
  1045. $(html).appendTo($("#fkxx"));
  1046. })
  1047. $(".t-shade").show();
  1048. $(".clgd ").show();
  1049. $(".baseinfo").show();
  1050. $(".jbxx_boxs").hide();
  1051. $(".cljg_boxs").hide();
  1052. }
  1053. })
  1054. }
  1055. //完结工单
  1056. function EndWorkOrder() {
  1057. layer.confirm('确定要办结吗?', {
  1058. btn: ['是', '否'] //按钮
  1059. }, function () {
  1060. $.post(huayi.config.callcenter_url + "WorkOrder/EndWorkOrder", {
  1061. workorderid: $("#wids").val(),
  1062. "token": $.cookie("token")
  1063. }, function (result) {
  1064. result = JSON.parse(result);
  1065. /*验证请求*/
  1066. if (result.state.toLowerCase() == "success") {
  1067. layer.msg("办结成功");
  1068. $(".t-shade").hide();
  1069. $(".clgd ").hide();
  1070. initTable();
  1071. }
  1072. });
  1073. });
  1074. }
  1075. //删除工单
  1076. function Move(str) {
  1077. layer.confirm('确定删除当前记录?', {
  1078. btn: ['是', '否'] //按钮
  1079. }, function () {
  1080. var arr = [];
  1081. arr.push(str);
  1082. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  1083. ids: arr,
  1084. token: $.cookie("token")
  1085. }, function (data) {
  1086. data = JSON.parse(data);
  1087. /*验证请求*/
  1088. if (data.state == "success") {
  1089. layer.msg("删除成功");
  1090. //重新加载
  1091. initTable();
  1092. }
  1093. });
  1094. });
  1095. }
  1096. //呈批
  1097. function UpWorkOrder(strs) {
  1098. layer.confirm('确定要呈批吗?', {
  1099. btn: ['是', '否'] //按钮
  1100. }, function () {
  1101. var ids = []; ids.push(strs);
  1102. $.post(huayi.config.callcenter_url + "WorkOrder/UpWorkOrder", {
  1103. ids: ids,
  1104. token: $.cookie("token")
  1105. }, function (data) {
  1106. data = JSON.parse(data);
  1107. /*验证请求*/
  1108. if (data.state == "success") {
  1109. $(".t-shade").hide();
  1110. $(".clgd ").hide();
  1111. layer.msg("呈批成功");
  1112. //重新加载
  1113. initTable();
  1114. }
  1115. });
  1116. });
  1117. }
  1118. //加载区域
  1119. function loadArea(obj) {
  1120. obj.empty();
  1121. obj.append('<option selected="selected" value="">请选择</option>');
  1122. $.getJSON(huayi.config.callcenter_url + "Department/GetAreaList", {
  1123. "token": $.cookie("token")
  1124. }, function (data) {
  1125. if (data.state.toLowerCase() == "success") {
  1126. var content = data.data;
  1127. $(content).each(function (i, n) {
  1128. $("<option value='" + n.F_AreaId + "'>" + n.F_AreaName + "</option>").appendTo(obj);
  1129. })
  1130. }
  1131. })
  1132. }
  1133. //
  1134. function XG(stg) {
  1135. layer.open({
  1136. type: 2,
  1137. content: "WorkOrderEdit.html?wid=" + stg, //iframe的url,no代表不显示滚动条
  1138. title: '修改',
  1139. area: ['85%', '80%'], //宽高
  1140. });
  1141. }
  1142. </script>
  1143. </body>
  1144. </html>