12345市长热线标准版-前端

ZXYHF.html 27KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>已回访</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. height: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 60%;
  89. margin: 10% auto;
  90. background-color: #fff;
  91. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  92. border-radius: 5px;
  93. }
  94. .shade_title {
  95. padding: 0 80px 0 20px;
  96. height: 42px;
  97. line-height: 42px;
  98. border-bottom: 1px solid #eee;
  99. font-size: 16px;
  100. color: #FFFFFF;
  101. overflow: hidden;
  102. background-color: #1ab394;
  103. border-radius: 2px 2px 0 0;
  104. position: relative;
  105. border-top-left-radius: 5px;
  106. border-top-right-radius: 5px;
  107. }
  108. .cx {
  109. display: block;
  110. }
  111. .setwin {
  112. position: absolute;
  113. right: 15px;
  114. top: 5px;
  115. font-size: 0;
  116. line-height: initial;
  117. }
  118. .setwin a {
  119. position: relative;
  120. width: 16px;
  121. height: 16px;
  122. font-size: 20px;
  123. color: #fff;
  124. }
  125. .xg i {
  126. font-size: 16px;
  127. }
  128. .hidens {
  129. display: none;
  130. }
  131. .Min-width{
  132. width: 150px;
  133. }
  134. .hidens {
  135. display: none;
  136. }
  137. .inpBox {
  138. border: 1px solid #a9a9a9;
  139. height: 27px;
  140. width: 220px;
  141. display: inline-block;
  142. position: relative;
  143. vertical-align: middle;
  144. }
  145. .addTree {
  146. background: #fff;
  147. position: absolute;
  148. width: 100%;
  149. border: 1px solid darkgrey;
  150. right: 0;
  151. top: 26px;
  152. display: none;
  153. z-index: 222;
  154. }
  155. .xl {
  156. display: inline-block;
  157. background: url(../../img/dropDown.png) no-repeat;
  158. height: 100%;
  159. background-position: center center;
  160. width: 20px;
  161. position: absolute;
  162. right: 0;
  163. top: 0px;
  164. /* background-color: #f7bc8b; */
  165. cursor: pointer;
  166. }
  167. .ztree li span {
  168. border: none;
  169. padding: 0;
  170. }
  171. .inps {
  172. width: 217px;
  173. height: 24px;
  174. outline: none;
  175. border: 0;
  176. border-image-width: 0;
  177. padding: 0;
  178. padding-left: 3px;
  179. }
  180. .xl {
  181. display: inline-block;
  182. background: url(../img/dropDown.png) no-repeat;
  183. height: 100%;
  184. background-position: center center;
  185. width: 20px;
  186. position: absolute;
  187. right: 0;
  188. top: 0px;
  189. /* background-color: #f7bc8b; */
  190. cursor: pointer;
  191. }
  192. .Cleans{
  193. display: inline-block;
  194. width: 20px;
  195. position: absolute;
  196. right: 21px;
  197. top: 5px;
  198. display: none;
  199. }
  200. </style>
  201. </head>
  202. <body class="gray-bg">
  203. <div class="wrapper wrapper-content animated fadeInRight">
  204. <div class="daoHang clearfix">
  205. <div class="dhLeft">
  206. <sapn>
  207. <i class="syIcon"></i>位置:
  208. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  209. <a href="javaScript:;">业务监督</a>&gt;
  210. <a class="nowPosition">坐席已回访</a>
  211. </sapn>
  212. </div>
  213. <div class="dhRight">
  214. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  215. </div>
  216. </div>
  217. <div style="padding: 10px;" class="tj_content clearFix">
  218. <div style="padding: 10px;" class="tj_content clearFix">
  219. <div>
  220. <span>【搜索信息】</span>
  221. <div class="box_content">
  222. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  223. <tr>
  224. <th>关键字:</th>
  225. <td>
  226. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  227. </td>
  228. <th>工单号:</th>
  229. <td>
  230. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  231. </td>
  232. <th>时间:</th>
  233. <td colspan="3">
  234. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  235. </td>
  236. </tr>
  237. <tr>
  238. <th>工单状态:</th>
  239. <td>
  240. <select name="" id="state" class="select">
  241. <option selected="selected" value="">请选择</option>
  242. <option value="0">新工单</option>
  243. <option value="1">待交办</option>
  244. <option value="2">待查收</option>
  245. <option value="3">退回审核中</option>
  246. <option value="4">办理中</option>
  247. <option value="5">延时审核中</option>
  248. <option value="6">已办理</option>
  249. <option value="7">已回访</option>
  250. <option value="8">重办中</option>
  251. <option value="9">已结案</option>
  252. </select>
  253. </td>
  254. <th>工单来源:</th>
  255. <td>
  256. <select class="select_" id="source">
  257. </select>
  258. </td>
  259. <th>主题词:</th>
  260. <td>
  261. <select id="keyid" name="" class="select"></select>
  262. </td>
  263. <th>坐席:</th>
  264. <td>
  265. <select id="ZX" name="" class="select"></select>
  266. </td>
  267. </tr>
  268. <tr>
  269. <th>投诉电话:</th>
  270. <td>
  271. <input type="text" id="tel" class="Min-width" />
  272. </td>
  273. <th>投诉人:</th>
  274. <td>
  275. <input type="text" id="name" class="Min-width"/>
  276. </td>
  277. <th>交办单位:</th>
  278. <td>
  279. <div class="inpBox">
  280. <input type="text" class="inps" />
  281. <i class="Cleans fa fa-close"></i>
  282. <i class="xl xl_one"></i>
  283. <div class="addTree xlAdd">
  284. <ul id="addTreeDemo" class="ztree">
  285. </ul>
  286. </div>
  287. </div>
  288. </td>
  289. <th>类型:</th>
  290. <td>
  291. <select class="select_" id="type">
  292. </select>
  293. </td>
  294. <th></th>
  295. <td style="text-align: center;">
  296. <botton class="btns Seach">搜索</botton>
  297. <!--<botton class="btns ">导出</botton></td>-->
  298. </tr>
  299. </table>
  300. </div>
  301. </div>
  302. <div>
  303. <div style="width: 100%;padding: 10px;">
  304. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  305. <thead>
  306. <tr>
  307. <th data-checkbox="true"></th>
  308. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  309. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  310. <th data-field="DeptName" data-align="center">交办单位</th>
  311. <th data-field="UserName" data-align="center">受理人</th>
  312. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  313. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  314. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  315. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  316. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  317. </tr>
  318. </thead>
  319. <tbody class="list"></tbody>
  320. </table>
  321. </div>
  322. </div>
  323. </div>
  324. </div>
  325. <!--下载框-->
  326. <div class="t-shade lyxz">
  327. <div class="shade_k">
  328. <div class="shade_title">
  329. <span>录音播放与下载<srong class="cknum"></srong></span>
  330. <span class="setwin gbly"><a>x</a></span>
  331. </div>
  332. <div class="shade_content">
  333. <div class="Ly_box audiojs">
  334. </div>
  335. </div>
  336. </div>
  337. </div>
  338. <input type="hidden" id="PID" />
  339. <input type="hidden" id="Dpment" />
  340. </div>
  341. <script src="../css/laydate/laydate.js"></script>
  342. <script src="../My97DatePicker/WdatePicker.js"></script>
  343. <script src="../js/zTree/jquery.ztree.core.js"></script>
  344. <script>
  345. // return '<div class="imgs" >' +
  346. // '<a class="xg" title="查看" onclick="ckxq(' + val + ')"> <i class="fa fa-search"></i></a>' +
  347. // '<a class="xg" title="编辑" onclick="bj(' + val + ')"> <i class="fa fa-pencil-square-o"></i></a>' +
  348. // '<a class="xg" title="回访" onclick="back(' + val + ')"> <i class="fa fa-mail-reply"></i></a>' +
  349. // '<a class="xg" "title="强回"onclick="recycles(' + val + ')"> <i class="fa fa-exchange"></i></a>' +
  350. // '<a class="xg" title="结案" onclick="Lawsuit(' + val + ')"> <i class="fa fa-pie-chart"></i></a>' +
  351. // '<a class="xg" "title="交办"onclick="jb(' + val + ')"> <i class="fa fa-check-square-o"></i></a>' +
  352. // '<a class="xg" "title="回收"onclick="recycle(' + val + ')"> <i class="fa fa-retweet"></i></a>' +
  353. // '<a class="xg "title="督查" onclick="Supervision(' + val + ')"> <i class="fa fa-eye"></i></a>' +
  354. // '<a class="xg" "title="强制" onclick="StrongLawsuit(' + val + ')"> <i class="fa fa-check-circle"></i></a>' +
  355. // '<a class="xg" title="删除"onclick="move(' + val + ')"> <i class="fa fa-remove"></i></a>' +
  356. // '</div>';
  357. $(document).ready(function() {
  358. //返回首页
  359. $('#ReIndex').click(function() {
  360. top.home_index();
  361. })
  362. load();
  363. LY($("#source"));
  364. LB($("#type"));
  365. ZT($("#keyid"));
  366. ZX($("#ZX"));
  367. tree();
  368. laydate.skin('blue');
  369. laydate({
  370. elem: '#starttime',
  371. event: 'focus'
  372. });
  373. laydate({
  374. elem: '#endtime',
  375. event: 'focus'
  376. });
  377. ///搜素
  378. $(".Seach").click(function() {
  379. load();
  380. })
  381. $('.inps').focus(function() {
  382. $('.xlAdd').css('display', 'block')
  383. })
  384. $('.xl').click(function() {
  385. if($('.xlAdd').css('display') == 'block') {
  386. $('.xlAdd').css('display', 'none')
  387. } else {
  388. $('.xlAdd').css('display', 'block')
  389. }
  390. })
  391. $('.addTree').mouseleave(function() {
  392. $(this).css('display', 'none')
  393. })
  394. $(".Cleans ").click(function(){
  395. $('.inps').val("");
  396. $("#PID").val("");
  397. $("#Dpment").val("");
  398. })
  399. });
  400. //关闭录音弹出
  401. $(".gbly").click(function() {
  402. $(".lyxz").removeClass("cx");
  403. $('audio')[0].pause();
  404. });
  405. $("#orderlist").on("click-row.bs.table", function(e, row, ele) {
  406. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  407. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  408. });
  409. //获取查询信息
  410. function load() {
  411. //先销毁表格
  412. $('#orderlist').bootstrapTable('destroy');
  413. //初始化表格,动态从服务器加载数据
  414. $("#orderlist").bootstrapTable({
  415. method: "get", //使用get请求到服务器获取数据
  416. url: huayi.config.callcenter_url + "WorkOrder/GetZXDealList", //获取数据的Servlet地址
  417. contentType: "application/x-www-form-urlencoded",
  418. striped: true, //表格显示条纹
  419. pagination: true, //启动分页
  420. pageSize: 10, //每页显示的记录数
  421. pageNumber: 1, //当前第几页
  422. pageList: [10, 20, 50, 100], //记录数可选列表
  423. search: false, //是否启用查询
  424. showColumns: false, //显示下拉框勾选要显示的列
  425. showRefresh: false, //显示刷新按钮
  426. sidePagination: "server", //表示服务端请求
  427. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  428. //设置为limit可以获取limit, offset, search, sort, order
  429. queryParamsType: "undefined",
  430. queryParams: function queryParams(params) { //设置查询参数
  431. var param = {
  432. page: params.pageNumber,
  433. pagesize: params.pageSize,
  434. workid: $("#wids").val(),
  435. state: $("#state").val(), //=工单状态
  436. type: $("#type").val(), //=工单类型
  437. bigtype: $("#bigtype").val(), //=大类别
  438. smalltype: $("#smalltype").val(), //=小类别
  439. key: $("#key").val(), //=关键字
  440. tel: $("#tel").val(), //=客户电话
  441. name: $("#name").val(), //=客户名称
  442. usercode: $("#ZX").val(), //=坐席工号
  443. keyid: $("#keyid").val(), //=关键词id
  444. source: $("#source").val(), //=来源&
  445. starttime: $("#starttime").val(), //=开始时间
  446. endtime: $("#endtime").val(), //=结束时间
  447. deptid:$("#PID").val(),
  448. type:$("#type").val(),
  449. tab: 2,//待处理
  450. token: $.cookie("token")
  451. };
  452. return param;
  453. },
  454. onLoadSuccess: function(data) { //加载成功时执行
  455. // layer.msg("加载成功");
  456. //console.log(data);
  457. },
  458. onLoadError: function() { //加载失败时执行
  459. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  460. }
  461. });
  462. }
  463. //状态
  464. //状态
  465. function States(val,row) {
  466. var html = '';
  467. switch(val + '') {
  468. case '0':
  469. html = '新工单';
  470. if(row.F_IsReturn==1){
  471. html = '新工单(回退)';
  472. }
  473. break;
  474. case '1':
  475. html = '待交办';
  476. break;
  477. case '2':
  478. html = '待查收';
  479. break;
  480. case '3':
  481. html = '退回审核中';
  482. break;
  483. case '4':
  484. html = '办理中';
  485. break;
  486. case '5':
  487. html = '延时审核';
  488. break;
  489. case '6':
  490. html = '已办理';
  491. break;
  492. case '7':
  493. html = '已回访';
  494. break;
  495. case '8':
  496. html = '重办中';
  497. break;
  498. case '9':
  499. html = '已结案';
  500. break;
  501. }
  502. return html;
  503. }
  504. //时限
  505. function OverTime(val,row){
  506. if(val==1){
  507. return '<div class="" style="cursor: pointer;">' +
  508. '<span class="Greens">'+row.GapTime+'</span>'+
  509. '</div>';
  510. }else if(val==2){
  511. return '<div class="" style="cursor: pointer;">' +
  512. '<span class="Yellows">'+row.GapTime+'</span>'+
  513. '</div>';
  514. }else if(val==3){
  515. return '<div class="" style="cursor: pointer;">' +
  516. '<span class="Reds">'+row.GapTime+'</span>'+
  517. '</div>';
  518. }
  519. }
  520. //办理时限
  521. function BanTime(val){
  522. if(val==null){
  523. return '<div class="" style="cursor: pointer;">' +
  524. '<span>'+val+'</span>'+
  525. '</div>';
  526. }else{
  527. var time=val.substring(0,val.indexOf(' '));
  528. return '<div class="" style="cursor: pointer;">' +
  529. '<span>'+time+'</span>'+
  530. '</div>';
  531. }
  532. }
  533. //音频
  534. function setCode(val) {
  535. if(val) {
  536. return '<div class="imgs" style="cursor: pointer;">' +
  537. '<img src="../img/vice.png" alt="" onclick= ck(this) item="' + val + '" />' +
  538. '</div>';
  539. } else {
  540. return '';
  541. }
  542. }
  543. //录音
  544. function ck(val) {
  545. var path = $(val).attr("item");
  546. $(".lyxz").addClass("cx");
  547. $(".Ly_box").empty();
  548. $(".down").attr("href", path);
  549. $('<audio style="width: 100%;"class=" " src="' + path + '" loop="loop" controls="controls" ></audio>').appendTo(".Ly_box");
  550. }
  551. function GetCont(val) {
  552. if(val) {
  553. var str = '<div '
  554. if(val.length > 10) {
  555. str = str + ' title="' + val + '" ';
  556. val = val.substr(0, 10) + "...";
  557. }
  558. return str + '>' + val + '</div>';
  559. } else {
  560. return '';
  561. }
  562. }
  563. //操作
  564. function Dispose(val, row) {
  565. var Rows = row.Buttons;
  566. var html = '';
  567. for(var i = 0; i < Rows.length; i++) {
  568. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  569. if(html1) {
  570. html1 = html1.replace("data", val);
  571. }
  572. html += html1;
  573. }
  574. return html;
  575. }
  576. //查看详情
  577. function ckxq(str) {
  578. layer.open({
  579. type: 2,
  580. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  581. title: '工单详情',
  582. area: ['85%', '80%'], //宽高
  583. });
  584. }
  585. //编辑
  586. function bj(str) {
  587. layer.open({
  588. type: 2,
  589. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  590. title: '编辑工单',
  591. area: ['96%', '80%'], //宽高
  592. });
  593. }
  594. //删除
  595. function move(str) {
  596. layer.confirm('确定删除工单?', {
  597. btn: ['是', '否'] //按钮
  598. }, function() {
  599. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  600. ids: str,
  601. token: $.cookie("token")
  602. }, function(result) {
  603. result = JSON.parse(result);
  604. if(result.state.toLowerCase() == "success") {
  605. layer.msg("删除成功");
  606. load();
  607. }
  608. })
  609. });
  610. }
  611. //提交
  612. function tj(str) {
  613. layer.confirm('确定要提交工单么?', {
  614. btn: ['确定', '取消'] //按钮
  615. }, function() {
  616. //请求后台数据
  617. /*发送请求*/
  618. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  619. ids: str,
  620. token: $.cookie("token")
  621. }, function(result) {
  622. result = JSON.parse(result);
  623. if(result.state.toLowerCase() == "success") {
  624. layer.msg("提交成功");
  625. load();
  626. }
  627. })
  628. });
  629. }
  630. //交办
  631. function jb(str) {
  632. layer.open({
  633. type: 2,
  634. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  635. title: '工单交办',
  636. area: ['87%', '80%'], //宽高
  637. });
  638. }
  639. //领导批示
  640. function lader(str) {
  641. layer.open({
  642. type: 2,
  643. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  644. title: '领导批示',
  645. area: ['45%', '40%'], //宽高
  646. });
  647. }
  648. //市长批示
  649. function city(str) {
  650. layer.open({
  651. type: 2,
  652. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  653. title: '领导批示',
  654. area: ['45%', '40%'], //宽高
  655. });
  656. }
  657. //办理
  658. function bl(str) {
  659. layer.open({
  660. type: 2,
  661. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  662. title: '办理工单',
  663. area: ['45%', '40%'], //宽高
  664. });
  665. }
  666. //督办
  667. function Supervision(str) {
  668. layer.open({
  669. type: 2,
  670. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  671. title: '督办',
  672. area: ['35%', '30%'], //宽高
  673. });
  674. }
  675. //督查
  676. function Supervision_(str) {
  677. layer.open({
  678. type: 2,
  679. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  680. title: '监察',
  681. area: ['35%', '30%'], //宽高
  682. });
  683. }
  684. //强制结案
  685. function StrongLawsuit(str) {
  686. layer.open({
  687. type: 2,
  688. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  689. title: '强制结案',
  690. area: ['45%', '52%'], //宽高
  691. });
  692. }
  693. //回退BackDtail
  694. function BackDtail(str) {
  695. layer.open({
  696. type: 2,
  697. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  698. title: '工单回退',
  699. area: ['45%', '40%'], //宽高
  700. });
  701. }
  702. //查收
  703. function cs(str) {
  704. layer.confirm('确定要查收?', {
  705. btn: ['是', '否'] //按钮
  706. }, function() {
  707. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  708. workorderid: str,
  709. token: $.cookie("token")
  710. }, function(result) {
  711. result = JSON.parse(result);
  712. if(result.state.toLowerCase() == "success") {
  713. layer.msg("查收成功");
  714. load();
  715. }
  716. })
  717. });
  718. }
  719. //收回
  720. function sh(str) {
  721. layer.confirm('确定要回收?', {
  722. btn: ['是', '否'] //按钮
  723. }, function() {
  724. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  725. workorderid: str,
  726. token: $.cookie("token")
  727. }, function(result) {
  728. result = JSON.parse(result);
  729. if(result.state.toLowerCase() == "success") {
  730. layer.msg("回收");
  731. load();
  732. }
  733. })
  734. });
  735. }
  736. //强制回收
  737. function recycles() {
  738. layer.confirm('确定要强制退回吗?', {
  739. btn: ['是', '否'] //按钮
  740. });
  741. }
  742. //退回申请
  743. function th(str) {
  744. layer.open({
  745. type: 2,
  746. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  747. title: '申请退回工单',
  748. area: ['35%', '30%'], //宽高
  749. });
  750. }
  751. //审核退回申请
  752. function shth(str) {
  753. layer.open({
  754. type: 2,
  755. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  756. title: '审核退回申请',
  757. area: ['35%', '30%'], //宽高
  758. });
  759. }
  760. //办理
  761. // function th(str) {
  762. // layer.open({
  763. // type: 2,
  764. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  765. // title: '办理工单',
  766. // area: ['35%', '30%'], //宽高
  767. // });
  768. // }
  769. //申请延时
  770. function ys(str) {
  771. layer.open({
  772. type: 2,
  773. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  774. title: '申请延时',
  775. area: ['45%', '40%'], //宽高
  776. });
  777. }
  778. //审核申请延时
  779. function shys(str) {
  780. layer.open({
  781. type: 2,
  782. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  783. title: '审核延时申请',
  784. area: ['45%', '40%'], //宽高
  785. });
  786. }
  787. //诉求回访
  788. function hf(str) {
  789. layer.open({
  790. type: 2,
  791. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  792. title: '工单回访',
  793. area: ['45%', '40%'], //宽高
  794. });
  795. }
  796. //重办工单
  797. function cb(str) {
  798. layer.open({
  799. type: 2,
  800. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  801. title: '重办工单',
  802. area: ['45%', '40%'], //宽高
  803. });
  804. }
  805. //结案
  806. function Lawsuit(str) {
  807. layer.open({
  808. type: 2,
  809. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  810. title: '诉求单结案',
  811. area: ['45%', '40%'], //宽高
  812. });
  813. }
  814. $('.Appeal').click(function() {
  815. layer.open({
  816. type: 2,
  817. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  818. title: '新增诉求',
  819. area: ['85%', '80%'], //宽高
  820. });
  821. })
  822. //上传文件
  823. function upload() {
  824. if(document.getElementById("upFile").files.length > 0) {
  825. var formData = new FormData();
  826. formData.append("upFile", document.getElementById("upFile").files[0]);
  827. formData.append("token", $.cookie("token"));
  828. $.ajax({
  829. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  830. type: "POST",
  831. data: formData,
  832. /**
  833. *必须false才会自动加上正确的Content-Type
  834. */
  835. contentType: false,
  836. /**
  837. * 必须false才会避开jQuery对 formdata 的默认处理
  838. * XMLHttpRequest会对 formdata 进行正确的处理
  839. */
  840. processData: false,
  841. success: function(result) {
  842. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  843. $("#upFile").change(function() {
  844. upload();
  845. });
  846. var r = $.parseJSON(result);
  847. if(r.state.toLowerCase() == "success") {
  848. $(".fjnr").text(r.data);
  849. $("#scfj").show();
  850. }
  851. }
  852. });
  853. } else {
  854. layer.confirm('请上传文件!', {
  855. btn: ['确定']
  856. });
  857. }
  858. }
  859. //来源
  860. function LY(obj) {
  861. obj.empty();
  862. obj.append('<option selected="selected" value="">请选择</option>');
  863. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById?", {
  864. "token": $.cookie("token"),
  865. id: 1
  866. }, function(data) {
  867. if(data.state.toLowerCase() == "success") {
  868. var content = data.data;
  869. $(content).each(function(i, n) {
  870. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  871. })
  872. }
  873. })
  874. }
  875. //类别
  876. function LB(obj) {
  877. obj.empty();
  878. obj.append('<option selected="selected" value="">请选择</option>');
  879. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById?", {
  880. "token": $.cookie("token"),
  881. id: 2
  882. }, function(data) {
  883. if(data.state.toLowerCase() == "success") {
  884. var content = data.data;
  885. $(content).each(function(i, n) {
  886. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  887. })
  888. }
  889. })
  890. }
  891. // 主题
  892. function ZT(obj) {
  893. obj.empty();
  894. obj.append('<option selected="selected" value="">请选择</option>');
  895. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById?", {
  896. "token": $.cookie("token"),
  897. id: 3
  898. }, function(data) {
  899. if(data.state.toLowerCase() == "success") {
  900. var content = data.data;
  901. $(content).each(function(i, n) {
  902. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  903. })
  904. }
  905. })
  906. }
  907. ///坐席
  908. function ZX(obj) {
  909. obj.empty();
  910. obj.append('<option selected="selected" value="">请选择</option>');
  911. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  912. "token": $.cookie("token"),
  913. }, function(data) {
  914. if(data.state.toLowerCase() == "success") {
  915. var content = data.data;
  916. $(content).each(function(i, n) {
  917. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  918. })
  919. }
  920. })
  921. }
  922. function tree() {
  923. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  924. "token": $.cookie("token"),
  925. // "pid": pid
  926. }, function(result) {
  927. result = $.parseJSON(result);
  928. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  929. });
  930. }
  931. var setting1 = {
  932. data: {
  933. key: {
  934. name: "F_DeptName"
  935. },
  936. simpleData: {
  937. enable: true,
  938. idKey: "F_DeptId",
  939. pIdKey: "F_PartentId",
  940. rootPId: 0
  941. }
  942. },
  943. callback: {
  944. onClick: zTreeOnClick
  945. }
  946. };
  947. function zTreeOnClick(event, treeId, treeNode) {
  948. if(treeNode.level == 2) {
  949. $('.inps').val(treeNode.F_DeptName);
  950. $("#PID").val(treeNode.F_DeptId);
  951. $("#Dpment").val(treeNode.F_DeptName);
  952. $(".Cleans").show();
  953. }
  954. };
  955. </script>
  956. </body>
  957. </html>