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-
- var ws, n = 0,
- timer;
- var lockReconnect = false; //避免重复连接
- var obj = {};
- var Statess;
- var cls = 0;
- var lasttime = new Date().getTime();
- //创建scoket连接
- function createWebSocket() {
- try {
- $("#top-search li i").removeClass("active");
- ws = new WebSocket("ws://" + huayi.config.socket_ip + ":" + huayi.config.socket_port);
- Connect();
- } catch(e) {
- reconnect();
- }
- }
- //连接
- function Connect() {
- try {
- ws.onopen = function() {
- console.log(new Date() + " " + "建立连接");
- //心跳检测重置
- heartCheck.reset().start();
- cls = 0;
- $(".Login").addClass("active");
- lasttime = new Date().getTime();
- //$(".hwzt").text('连接成功!');
- };
- //接收到消息的回调方法
- ws.onmessage = function(evt) {
- //如果获取到消息,心跳检测重置
- //拿到任何消息都说明当前连接是正常的
- heartCheck.reset().start();
- var myDate = new Date();
- console.log(myDate + " " + evt.data);
- var data = JSON.parse(evt.data)[0];
- if(data) {
- var rlt = data.Result;
- if(rlt == true) {
- var type = data.Type;
- switch(type.toLowerCase()) {
- //case "heart": HeartBack(); break;//心跳
- case "login":
- LoginBack();
- break; //签入
- case "logout":
- LogoutBack();
- break; //签出
- case "dropcall":
- DropCallBack();
- break; //挂断
- case "makecall":
- MakeCallBack();
- break; //外呼
- case "setstate":
- SetState(data);
- break; //置忙置闲
- //case "saybusy": SayBusyBack(data); break;
- //case "sayfree": SayFreeBack(data); break;
- case "meeting":
- MeetingBack();
- break; //多方通话
- case "transfer":
- TransferBack();
- break; //转移
- case "hold":
- HoldBack();
- break; //保持
- case "retrieve":
- RetrieveBack();
- break; //接回
- case "incoming":
- IncomingBack(data);
- break; //来电
- case "subscribe":
- SubScribeBack();
- break; //监测
- case "subscribecancel":
- SubScribeCancelBack();
- break; //停止监测
- case "agentstate":
- AgentStateBack(data);
- break; //坐席状态
- case "linestate":
- LineStateBack(data);
- break; //线路状态
- case "motorsetstate":
- SayFreeBack();
- break; //班长置闲
- case "linestateagent":
- LineStateAgentBack(data);
- break; //线路状态通知
- case "callid":
- CallIDBack(data);
- break; //获取callid
- case "recordpath":
- RecordPathBack(data);
- break; //录音返回
- }
- } else {
- if(rlt == false) {
- //layer.confirm('操作失败!', {
- // btn: ['确定']
- //});
- $(".hwzt").text('操作失败!');
- } else {
- $(".hwzt").text(rlt);
- //layer.confirm(rlt, {
- // btn: ['确定']
- //});
- }
- }
- }
- };
- //连接关闭的回调方法
- ws.onclose = function(evt) {
- if(cls == 0) {
- cls = 1;
- //console.log("连接关闭!");
- //layer.confirm('连接关闭!', {
- // btn: ['确定']
- //});
- $(".hwzt").text('连接关闭!');
- $("#top-search li i").removeClass("active");
- reconnect();
- }
- };
- //连接发生错误的回调方法
- ws.onerror = function(evt) {
- //产生异常
- $(".hwzt").text('连接出现异常!');
- console.log(ws);
- if(ws == null || ws.readyState != ws.OPEN) {
- console.log(new Date() + "开始重连");
- reconnect();
- }
- };
- } catch(ex) {
- $(".hwzt").text('连接关闭 try-catch!');
- $("#top-search li i").removeClass("active");
- reconnect();
- }
- }
- //重连
- function reconnect() {
- if(lockReconnect) return;
- lockReconnect = true;
- //没连接上会一直重连,设置延迟避免请求过多
- setTimeout(function() {
- console.log(new Date() + " " + "重连中……");
- createWebSocket("ws://" + huayi.config.socket_ip + ":" + huayi.config.socket_port);
- lockReconnect = false;
- }, 2000);
- }
- //发送
- function Send() {
- if(ws.readyState != ws.OPEN) {
- reconnect();
- }
- if(ws.readyState == ws.OPEN) {
- ws.send(JSON.stringify(obj));
- }
- }
- //心跳检测
- var heartCheck = {
- timeout: 25000, //25秒
- timeoutObj: null,
- serverTimeoutObj: null,
- reset: function() {
- clearTimeout(this.timeoutObj);
- clearTimeout(this.serverTimeoutObj);
- return this;
- },
- start: function() {
- var self = this;
- this.timeoutObj = setTimeout(function() {
- //这里发送一个心跳,后端收到后,返回一个心跳消息,
- //onmessage拿到返回的心跳就说明连接正常
- obj.Type = "Heart";
- Send();
- self.serverTimeoutObj = setTimeout(function() { //如果超过一定时间还没重置,说明后端主动断开了
- ws.close(); //如果onclose会执行reconnect,我们执行ws.close()就行了.如果直接执行reconnect 会触发onclose导致重连两次
- }, self.timeout)
- }, this.timeout)
- }
- }
- //签入
- function LoginBack() {
- $("#top-search li i").removeClass("active");
- $(".Logout").addClass("active");
- $(".SayBusy").addClass("active");
- $(".MakeCall").addClass("active");
- $(".zxzt").removeClass("br").addClass("bl");
- $(".fwzt").removeClass("br").addClass("bl");
- $(".hwzt").text('');
- }
- //签出
- function LogoutBack() {
- $("#top-search li i").removeClass("active");
- $(".Login").addClass("active");
- $(".zxzt").removeClass("bl").addClass("br");
- $(".fwzt").removeClass("bl").addClass("br");
- $(".hwzt").text('');
- }
- //来电
- function IncomingBack(data) {
- $(".ldhm").val(data.Number);
- $(".hidTel").val(data.Number);
- $(".tel").text(data.Number);
- $(".ldtime").text(getNowFormatDate());
- $(".thsc").text("00:00");
- $(".hidCallID").val(data.CallID);
- //获取callid
- //$.ajaxSettings.async = false;
- //$.getJSON(huayi.config.callcenter_url + 'CallInScreen/GetCallIdByPhone', {
- // "tel": $(".hidTel").val(),
- // "token": $.cookie("token")
- //}, function(result) {
- // $.ajaxSettings.async = true;
- // if(result.state.toLowerCase() == "success") {
- // $(".hidCallID").val(result.data.CallId);
- // }
- //})
- //获取电话所属地
- $.getJSON(huayi.config.callcenter_url + 'CallInScreen/GetPhoneLocation', {
- "tel": $(".hidTel").val(),
- "token": $.cookie("token")
- }, function(result) {
- if(result.state.toLowerCase() == "success") {
- $(".ldlocation").text(result.data[0].F_Name);
- $(".khgsd").text(result.data[0].F_Name);
- }
- })
- //获取客户信息
- $(".ttsdh").text($(".hidTel").val());
- $(".tsdh").val($(".hidTel").val());
- $.getJSON(huayi.config.callcenter_url + 'CallInScreen/GetCustomerByTel', {
- "tel": $(".hidTel").val(),
- "token": $.cookie("token")
- }, function(result) {
- if(result.state.toLowerCase() == "success") {
- if(result.data.length > 0) {
- $(".khmc").val(result.data[0].F_CustomerName);
- $(".tkhmc").text(result.data[0].F_CustomerName);
- $("#khid").val(result.data[0].F_CustomerId);
- $(".lxdh").val(result.data[0].F_Telephone);
- $(".tsdh").val(result.data[0].F_Mobile);
- $(".ttsdh").text(result.data[0].F_Mobile);
- $(".lxr").val(result.data[0].F_CustomerEName);
- $(".postcode").val(result.data[0].F_PostCode);
- $(".email").val(result.data[0].F_Email);
- }
- }
- })
- $('.maxOpen').trigger("click");
- $('.head-pic .lahei .la-before').show();
- $('.head-pic .lahei .la-after').hide();
- $(".Bacha").hide();
- }
- function CallIDBack(data) {
- //$(".hidCallID").val(data.CurrID);
- }
- //挂断
- function DropCallBack() {
- $("#top-search li i").removeClass("active");
- $(".Logout").addClass("active");
- $(".SayBusy").addClass("active");
- $(".MakeCall").addClass("active");
- $(".td-call").hide();
- //$('.ldtp-con').css("display", 'none');
- }
- function LineStateAgentBack(data) {
- //0分机不可用,1空闲,2摘机等待拨号,3正在拨号,4呼出振铃,5来电振铃,6通话中,7播放忙音中,8移除IP分机,9通话保持中
- if(data.State == '0') {
- $(".hwzt").text('分机不可用'); //左下角状态显示
- }
- if(data.State == '1') {
- $(".hwzt").text('空闲'); //左下角状态显示
- $(".fwzt").removeClass("br").addClass("bl");
- clearInterval(timer);
- if($(".hidTel").val() && $(".hidCallID").val()) {
- $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateGJ', {
- callid: $(".hidCallID").val(),
- "token": $.cookie("token")
- }, function(result) {
- result = JSON.parse(result);
- if(result.state.toLowerCase() == "success") {}
- })
- }
- $("#top-search li i").removeClass("active");
- $(".Logout").addClass("active");
- $(".SayBusy").addClass("active");
- $(".MakeCall").addClass("active");
- $(".td-call").hide();
- $(".Bacha").show();
- //$(".hidTel").val("");
- //$(".hidCallID").val("");
- }
- if(data.State == '2') {
- $(".hwzt").text('摘机等待拨号'); //左下角状态显示
- }
- if(data.State == '3') {
- $(".hwzt").text('正在拨号'); //左下角状态显示
- }
- if(data.State == '4') {
- $(".hwzt").text('呼出振铃'); //左下角状态显示
- }
- if(data.State == '5') {
- $(".hwzt").text('来电振铃'); //左下角状态显示
- $(".fwzt").removeClass("bl").addClass("br");
- if($(".hidTel").val() && $(".hidCallID").val()) {
- $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateZL', {
- callid: $(".hidCallID").val(),
- "token": $.cookie("token")
- }, function(result) {
- result = JSON.parse(result);
- if(result.state.toLowerCase() == "success") {}
- })
- }
- }
- if(data.State == '6') {
- $(".hwzt").text('通话中'); //左下角状态显示
- $(".fwzt").removeClass("bl").addClass("br");
- if($(".hidTel").val() && $(".hidCallID").val()) {
- $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateZJ', {
- callid: $(".hidCallID").val(),
- "token": $.cookie("token")
- }, function(result) {
- result = JSON.parse(result);
- if(result.state.toLowerCase() == "success") {}
- })
- }
- $(".td-call").show();
- n = 0;
- $("#top-search li i").removeClass("active");
- $(".DropCall").addClass("active");
- $(".Hold").addClass("active");
- $(".Transfer").addClass("active");
- $(".Meeting").addClass("active");
- clearInterval(timer);
- timer = setInterval(function() {
- n++;
- var m = parseInt(n / 60 % 60);
- var s = parseInt(n % 60);
- $(".thsc").text(toDub(m) + ":" + toDub(s));
- }, 1000);
- }
- if(data.State == '7') {
- $(".hwzt").text('播放忙音中'); //左下角状态显示
- }
- if(data.State == '8') {
- $(".hwzt").text('移除IP分机'); //左下角状态显示
- }
- if(data.State == '9') {
- $(".hwzt").text('通话保持中'); //左下角状态显示
- }
- }
- function toDub(i) {
- return i < 10 ? "0" + i : "" + i;
- }
- //外呼
- function MakeCallBack() {
- $("#top-search li i").removeClass("active");
- $(".DropCall").addClass("active");
- $(".Meeting").addClass("active");
- }
- //置忙置闲
- function SetState(obj) {
- if(obj.State == '5') {
- $(".SayBusy").removeClass("active");
- $(".SayFree").addClass("active");
- $(".zxzt").removeClass("bl").addClass("br");
- $(".hwzt").text('置忙');
- }
- if(obj.State == '2') {
- $(".SayBusy").addClass("active");
- $(".SayFree").removeClass("active");
- $(".zxzt").removeClass("br").addClass("bl");
- $(".hwzt").text('空闲');
- }
- }
- //置忙
- function SayBusyBack() {
- $(".SayBusy").removeClass("active");
- $(".SayFree").addClass("active");
- }
- //置闲
- function SayFreeBack() {
- $(".SayBusy").addClass("active");
- $(".SayFree").removeClass("active");
- }
- //多方通话
- function MeetingBack() {
- }
- //转移
- function TransferBack() {
- $("#top-search li i").removeClass("active");
- $(".Logout").addClass("active");
- $(".SayBusy").addClass("active");
- $(".MakeCall").addClass("active");
- }
- //保持
- function HoldBack() {
- $(".Hold").removeClass("active");
- $(".Retrieve").addClass("active");
- }
- //接回
- function RetrieveBack() {
- $(".Hold").addClass("active");
- $(".Retrieve").removeClass("active");
- }
- //监测
- function SubScribeBack() {
- var obj = $("iframe:visible")
- if(obj.attr("data-id") == "./TelCall/SeatMonitor.html") {
- window.frames[obj.attr("name")].Start();
- }
- }
- //取消监测
- function SubScribeCancelBack() {
- var obj = $("iframe:visible")
- if(obj.attr("data-id") == "./TelCall/SeatMonitor.html") {
- window.frames[obj.attr("name")].Stop();
- }
- }
- //班长监测返回状态
- //坐席状态
- function AgentStateBack(data) {
- var obj = $("iframe:visible")
- if(obj.attr("data-id") == "./TelCall/SeatMonitor.html") {
- window.frames[obj.attr("name")].UpdateAgentState(data.AgentID, data.State);
- }
- }
- //线路状态
- function LineStateBack(data) {
- var obj = $("iframe:visible")
- if(obj.attr("data-id") == "./TelCall/SeatMonitor.html") {
- window.frames[obj.attr("name")].UpdateLineState(data.AgentID, data.State);
- }
- }
- //录音返回
- function RecordPathBack(data) {
- //if ($(".hidTel").val() && $(".hidCallID").val()) {
- // $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateLY', { callid: $(".hidCallID").val(),path:data.RecPath, "token": $.cookie("token") }, function (result) {
- // result = JSON.parse(result);
- // if (result.state.toLowerCase() == "success") {
- // }
- // })
- //}
- if($(".hidTel").val()) {
- $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateLY', {
- callid: data.CallID,
- path: data.RecPath,
- "token": $.cookie("token")
- }, function(result) {
- result = JSON.parse(result);
- if(result.state.toLowerCase() == "success") {}
- })
- }
- }
- //获取当前的日期时间 格式“yyyy-MM-dd HH:mm:ss”
- function getNowFormatDate() {
- var date = new Date();
- var seperator1 = "-";
- var seperator2 = ":";
- var month = date.getMonth() + 1;
- var strDate = date.getDate();
- if(month >= 1 && month <= 9) {
- month = "0" + month;
- }
- if(strDate >= 0 && strDate <= 9) {
- strDate = "0" + strDate;
- }
- var currentdate = date.getFullYear() + seperator1 + month + seperator1 + strDate +
- " " + date.getHours() + seperator2 + date.getMinutes() +
- seperator2 + date.getSeconds();
- return currentdate;
- }
- $(document).ready(function() {
- //来电弹屏
- laydate.skin('blue');
- laydate({
- elem: '#old_startTime',
- event: 'focus'
- });
- laydate({
- elem: '#old_endTime',
- event: 'focus'
- });
- laydate({
- elem: '#con_startTime',
- event: 'focus'
- });
- laydate({
- elem: '#con_endTime',
- event: 'focus'
- });
- //弹屏右侧切换效果
- $(".ldtp-cr ul.ld-service li").click(function() {
- $(this).addClass("cr-click").siblings().removeClass("cr-click");
- loadOld();
- });
- //最大化 最小化效果
- //最小化
- $('.minClosed').click(function() {
- $('.ldtp-con').removeClass('fadeInDown');
- $('.ldtp-con').addClass('fadeOutUp');
- $('.ldtp-con').css("display", "none");
- $('.maxOpen').show();
- $('.maxOpen').addClass('fadeInDown');
- });
- //最大化
- $('.maxOpen').click(function() {
- $('.ldtp-con').removeClass('fadeOutUp');
- $('.ldtp-con').addClass('fadeInDown');
- $('.ldtp-con').css("display", "block");
- $('.maxOpen').hide();
- $('.maxOpen').removeClass('fadeInDown');
- $('.maxOpen').addClass('fadeInDown');
- $('.first').removeClass('first');
- $('.ldtp-con').addClass('first');
- })
- //关闭弹框
- $(".Bacha").click(function() {
- $('.ldtp-con').removeClass('fadeInDown');
- $('.ldtp-con').addClass('fadeOutUp');
- $('.ldtp-con').css("display", "none");
- obj.Type = "SayFree";
- Send();
- })
- //顶部小头像
- var little_pic = $('.head-pic .hp-box img').attr("src");
- $('.maxOpen li .photo img').attr("src", little_pic);
- //点击左侧菜单来电弹屏显示
- $('.tantan').click(function() {
- $('.maxOpen').trigger("click");
- $('.head-pic .lahei .la-before').show();
- $('.head-pic .lahei .la-after').hide();
- })
- //点击挂断
- $('.head-pic .td-call .take').click(function() {
- obj.Type = "DropCall";
- Send();
- });
- //点击拉黑事件
- $('.head-pic .lahei .la-before').click(function() {
- if(!$(".hidTel").val()) {
- layer.confirm('来电号码为空!', {
- btn: ['确定']
- });
- return;
- }
- $("#time-word").val('');
- $('.ldtp-con .hei-list').show();
- })
- //拉黑输入框事件
- $('.hei-list .bacha').click(function() {
- $('.ldtp-con .hei-list').hide();
- $("#time-word").val('');
- })
- var reg = /^\+?[1-9][0-9]*$/;
- $('#bc').click(function() {
- var n = $("#time-word").val();
- var val = $("input[name='time']:checked").val();
- if(n) {
- if(!(reg.test(n))) {
- layer.confirm('请输入整数时间!', {
- btn: ['确定']
- });
- return;
- }
- } else {
- if(val == '4') {
- n = 0;
- } else {
- layer.confirm('请输入整数时间!', {
- btn: ['确定']
- });
- return;
- }
- }
- $.post(huayi.config.callcenter_url + 'CallInScreen/AddBlack', {
- tel: $(".hidTel").val(),
- num: n,
- type: val,
- "token": $.cookie("token")
- }, function(result) {
- result = $.parseJSON(result);
- if(result.state.toLowerCase() == "success") {
- layer.msg("拉入黑名单成功");
- $(".la-time .lhtime").text(getNowFormatDate());
- $('.la-shichang .blackTime').html(result.data);
- $('.ldtp-con .hei-list').hide();
- $('.head-pic .lahei .la-before').hide();
- $('.head-pic .lahei .la-after').show();
- $('.head-pic .lahei .retur').show();
- }
- })
- })
- $('.la-after').click(function() {
- if(!$(".hidTel").val()) {
- layer.confirm('来电号码为空!', {
- btn: ['确定']
- });
- return;
- }
- $("#time-word").val('');
- $('.ldtp-con .hei-list').show();
- $('.ldtp-con .hei-list').removeClass('bounceOutUp');
- $('.ldtp-con .hei-list').addClass('bounceIn');
- })
- $('.head-pic .lahei .retur').click(function() {
- $.getJSON(huayi.config.callcenter_url + 'CallInScreen/DelBlack', {
- tel: $(".hidTel").val(),
- "token": $.cookie("token")
- }, function(result) {
- if(result.state.toLowerCase() == "success") {
- layer.msg("取消黑名单成功");
- $('.head-pic .lahei .retur').hide();
- $('.head-pic .lahei .la-after').hide();
- $('.head-pic .lahei .la-before').show();
- }
- })
- })
- if(/mobile/i.test(navigator.userAgent) || /android/i.test(navigator.userAgent)) {
- $(".title-box").hide();
- }
- obj.AgentExten = $.cookie("extno");
- if(obj.AgentExten==undefined){
- $(".Gnum").hide();
- }
- $(".Gnum").text('(' + obj.AgentExten + ')');
- $.getJSON(huayi.config.callcenter_url + 'UserAccount/GetNowUser', {
- "token": $.cookie("token")
- }, function(result) {
- if(result.state.toLowerCase() == "success") {
- console.log(result);
- $("#RoleCode").val(result.data.user.F_RoleCode);
- console.log($("#RoleCode").val());
- $(".username").text(result.data.user.F_UserName);
- if(result.data.role) {
- $(".rolename").text(result.data.role.F_RoleName);
- }
- $(".yhtx").attr("src", huayi.config.callcenter_url.substr(0, huayi.config.callcenter_url.length - 1) + result.data.user.F_See);
- obj.AgentID = result.data.user.F_UserCode;
- //obj.AgentExten = result.data.user.F_WorkNumber;
- $('.mgh').val(result.data.user.F_UserCode);
- $('.mn').val(result.data.user.F_UserName);
- if(result.data.user.F_SeatFlag) {
- Connect();
- heartbeat = setInterval(function() {
- Heart()
- }, 60000);
- $("#top-search").show();
- $(".zts").show();
- //签入
- //obj.Type = "Login";
- //obj.AgentGroup = "364";
- //obj.AgentType = "0";
- //Send();
- }
- }
- });
- $.ajaxSettings.async = false;
- $.getJSON(huayi.config.callcenter_url + 'Index/GetMenu', {
- "token": $.cookie("token")
- }, function(result) {
- $.ajaxSettings.async = true;
- if(result.state.toLowerCase() == "success") {
- $(result.data).each(function(i, n) {
- var html = '<li><a href="#" dataid=' + n.F_FunctionId + '><i class="fa iconfont"></i><span class="nav-label">' + n.F_FunctionName + '</span><span class="fa arrow"></span></a>';
- html += '<ul class="nav nav-second-level">';
- $(n.item).each(function(j, m) {
- html += '<li><a class="J_menuItem" dataid=' + m.F_FunctionId + ' href="' + m.F_OptUrl + '">' + m.F_FunctionName + '</a></li>';
- })
- html += '</ul></li>';
- $(html).appendTo($("#side-menu"));
- })
- $(".J_menuItem").click(function() {
- if($(this).text() == "来电弹屏") {
- $('.maxOpen').trigger("click");
- $('.head-pic .lahei .la-before').show();
- $('.head-pic .lahei .la-after').hide();
- }
- })
- }
- })
- //分机号
- //话务相关
- $("#top-search li").click(function() {
- if($(this).find("i").hasClass("active")) {
- if(obj.AgentID) {
- var fun = $(this).attr("datafun");
- obj.Type = fun;
- switch(fun) {
- case "Login":
- obj.AgentGroup = "364";
- obj.AgentType = "0";
- Send();
- break; //签入
- case "MakeCall":
- $(".hidCallID").val("");
- $("#hidwhtype").val(fun);
- whtp();
- //obj.DestinationNumber = "1012";
- break; //外呼
- case "Meeting":
- $("#hidwhtype").val(fun);
- whtp();
- //obj.DestinationNumber = "1012";
- break; //多方通话
- case "Transfer":
- $("#hidwhtype").val(fun);
- whtp();
- //obj.DestinationNumber = "1012";
- break; //转移
- default:
- Send();
- break;
- }
- }
- }
- });
- //知识库查询
- $(".searIcon").click(function() {
- loadZSK();
- })
- //历史记录查询
- $(".searchbtn").click(function() {
- loadOld();
- })
- //新增记录
- $(".addjl").click(function() {
- $(".addgd").show();
- $(".tbold").hide();
- })
- //关闭外呼弹屏
- $(".closes").click(function() {
- $(".WH").removeClass("fadeInDown").addClass("fadeOutUp");
- $(".WH").addClass("hidens");
- })
- //外呼呼出
- $(".CallOut").click(function(event) {
- event.stopPropagation();
- if ($("#Result").val()) {
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "CallOutOpt/GetCallOutprefix",
- async: true,
- dataType: 'json',
- data: {
- token: $.cookie("token"),
- phone: $("#Result").val()
- },
- success: function (result) {
- if (result.state.toLowerCase() == "success") {
- var guid = uuid();
- obj.Type = $("#hidwhtype").val();
- obj.DestinationNumber = result.data.phone;
- obj.Header = result.data.fix;
- obj.TaskType = "0"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
- obj.TaskPhoneID = ""; //回访的电话ID
- obj.TaskID = guid; //回访记录编号
- Send();
- $('#Result').val('');
- $(".WH").addClass("hidens");
- }
- }
- });
- }
- })
- //外呼弹屏数字键盘样式
- $(".Num_ul div").mousedown(function() {
- $(this).addClass("actives");
- $(".img").removeClass("hidens");
- }).mouseup(function() {
- $(this).removeClass("actives");
- })
- //外呼弹屏数字键盘号码输入
- $(".Num_ul li div").click(function() {
- var rt = $("#Result").val() + "";
- if(rt.length < 18) {
- rt = rt + $(this).find("a").text();
- $("#Result").val(rt);
- }
- });
- //外呼弹屏数字键盘号码截取
- $(".img").click(function() {
- var Result = $("#Result").val() + "";
- Result = Result.substr(0, Result.length - 1);
- $("#Result").val(Result);
- if(Result.length == 0) {
- $(".img").addClass("hidens");
- }
- })
- //外呼电话列表
- $(".bg_title li").click(function() {
- $(this).addClass("lactive").siblings().removeClass("lactive");
- loadWH();
- })
- $(".ty").click(function() {
- loadWH();
- })
-
- //创建投诉工单
- $(".addt_").click(function() {
- Statess=0
- var value=$(' input[name="banli"]:checked ').val();
- if(!$("#cusname").val()){
- layer.msg("填写姓名");
- } else if (!$("#cusphone").val()) {
- layer.msg("投诉电话不能为空");
- } else if (!$("#title").val() ) {
- layer.msg("填写标题");
- }else if(!$("#content").val()){
- layer.msg("内容不能为空");
- }else if(!$("#keys").val()){
- layer.msg("主题词不能为空");
- }else if(value==1&&!$('#result').val()){
- layer.msg("输入直办内容");
-
- } else{
- Adds()
- }
- })
- //创建投诉工单
- $(".addts").click(function() {
- Statess=1;
- var values=$(' input[name="banli"]:checked ').val();
- if(!$("#cusname").val()){
- layer.msg("填写姓名");
- } else if (!$("#cusphone").val() ) {
- layer.msg("投诉电话不能为空");
- } else if (!$("#title").val()) {
- layer.msg("填写标题");
- }else if(!$("#content").val()){
- layer.msg("内容不能为空");
- }else if(!$("#keys").val()){
- layer.msg("主题词不能为空");
- }else if(values==1&&!$('#result').val()){
- layer.msg("输入直办内容");
-
- } else{
- Adds()
- }
- })
- function Adds(){
- var callid = $(".hidCallID").val();
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + "/WorkOrder/AddWorkOrder",
- dataType: 'json',
- async: true,
- data: {
- cusname: $("#cusname").val(), //=投诉人姓名
- cussex: $("#cussex").val(),
- cusphone: $("#cusphone").val(), //=投诉人电话
- email: $("#email").val(),
- zipcode: $("#zipcode").val(),
- conphone: $("#conphone").val(),
- title: $("#title").val(),
- content: $("#content").val(),
- callid : callid,
- // files:$("#file").val(),//(多个用英文逗号,隔开)
- sourcearea: $("#sourcearea").val(), //=事发地域id
- sourceaddress: $('#sourceaddress').val(), //=事发详细地址
- source: 1, //=来源
- isresult: $(' input[name="banli"]:checked ').val(), //=(0转办1直办)
- result: $('#result').val(),
- keys: $("#keys").val(), //=关键词id(多个用英文逗号,隔开)
- type: $("#type").val(), //=类型
- isprotect: $(' input[name="mj"]:checked ').val(), //=(0普通1保密)
- level: $('#level').val(), //=(1普通2紧急)
- issubmit: Statess, //=(0保存1保存并提交)
- token: $.cookie("token")
- },
- success: function(data) {
- $(".ldtp-cr ul.ld-service li").eq(2).trigger("click");
- layer.msg("操作成功");
- Clean();
- }
- })
- }
- //清空
- function Clean() {
-
- $("#cusname").val(''); //=投诉人姓名
- $("#cussex").val('');
- $("#cusphone").val(''); //=投诉人电话
- $("#email").val('');
- $("#zipcode").val('');
- $("#conphone").val('');
- $("#title").val('');
- $("#content").val('');
- $("#sourcearea").val(); //=事发地域id
- $('#sourceaddress').val(''); //=事发详细地址
- $("input[name='baomi'][value='1']").prop("checked", true) //=(0转办1直办)
- $("#type option:first").prop("selected", 'selected');
- $("#level option:first").prop("selected", 'selected');
- $("#keys option:first").prop("selected", 'selected');
- $("#sourcearea option:first").prop("selected", 'selected');
- $('#result').val('');
- }
- //加载知识库
- loadZSK();
- //加载左侧导航菜单
- //loadMenu();
- //客户资料
- $('.khzl tbody>tr>td input').attr('readonly', true);
- $('.save').hide();
- $('.cancel').hide();
- $('.edit').click(function() {
- $('.save').show();
- $('.cancel').show();
- $('.edit').hide();
- $('.khzl tbody>tr>td input').attr('readonly', false);
- $('.khzl tbody>tr>td input').css('border-bottom', "1px solid #b3b3b3");
- })
- $('.cancel').click(function() {
- $('.khzl tbody>tr>td input').attr('readonly', true);
- $('.khzl tbody>tr>td input').css('border', "0");
- $('.save').hide();
- $('.cancel').hide();
- $('.edit').show();
- })
- //保存客户
- $(".save").click(function() {
- var khid = $("#khid").val();
- var khmc = $(".khmc").val();
- var tsdh = $(".tsdh").val();
- var lxr = $(".lxr").val();
- var lxdh = $(".lxdh").val();
- var postcode = $(".postcode").val();
- var email = $(".email").val();
- if(!khmc) {
- layer.confirm('请输入客户名称!', {
- btn: ['确定']
- });
- return;
- }
- $.post(huayi.config.callcenter_url + 'Customer/AddCustomer', {
- cid: khid,
- name: khmc,
- lxr: lxr,
- mobile: tsdh,
- telphone: lxdh,
- postcode: postcode,
- email: email,
- "token": $.cookie("token")
- }, function(result) {
- result = $.parseJSON(result);
- if(result.state.toLowerCase() == "success") {
- $("#khid").val(result.data);
- $(".khmc").val(khmc);
- $(".tkhmc").text(khmc);
- $(".lxdh").val(lxdh);
- $(".tsdh").val(tsdh);
- $(".ttsdh").text(tsdh);
- $(".lxr").val(lxr);
- $(".postcode").val(postcode);
- $(".email").val(email);
- layer.msg("保存成功");
- $('.khzl tbody>tr>td input').attr('readonly', true);
- $('.khzl tbody>tr>td input').css('border', "0");
- $('.save').hide();
- $('.cancel').hide();
- $('.edit').show();
- }
- })
- })
- //关闭录音弹出
- $(".setwin").click(function() {
- $(".t-shade").removeClass("cx");
- $('audio')[0].pause();
- });
- //修改密码开始
- $('.shezhi').click(function() {
- $('.personal').show();
- })
- //tab切换
- $('.perTab li').click(function() {
- $(this).addClass('sel').siblings().removeClass('sel');
- var index = $(this).index();
- $('.perTab_con').children('div').eq(index).show().siblings().hide();
- })
- //编辑个人资料
- $('.grzl tbody>tr>td input.zhidu').attr('readonly', true);
- $('.grbj').click(function() {
- $('.grzl tbody>tr>td input.zhidu').attr('readonly', false);
- $('.grzl tbody>tr>td input.zhidu').css('border-bottom', "1px solid #b3b3b3");
- })
- //取消编辑
- $('.grqx').click(function() {
- $('.grzl tbody>tr>td input.zhidu').attr('readonly', true);
- $('.grzl tbody>tr>td input.zhidu').css('border-bottom', "none");
- })
- //关闭按钮
- $('.ptr').click(function() {
- $('.personal').hide();
- })
- //修改密码
- $('.grbtn').click(function() {
- var gh = $('.mgh').val();
- var xm = $('.mn').val();
- var ymm = $('.spwd').val();
- var xmm = $('.npwd').val();
- var qmm = $('.epwd').val();
- if(xmm !== qmm) {
- $('.wrong').show();
- $('.npwd').val('')
- $('.epwd').val('')
- } else if(xmm == '') {
- layer.msg("密码不允许为空!");
- } else {
- $('.wrong').hide();
- $('.grzl tbody>tr>td input').attr('readonly', true);
- $('.grzl tbody>tr>td input').css('border-bottom', "none");
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + "UserAccount/UpdatePwd",
- async: true,
- dataType: 'json',
- data: {
- token: $.cookie("token"),
- usercode: gh,
- pwd: $.md5(xmm),
- oldpwd: $.md5(ymm)
- },
- success: function(result) {
- if(result.state.toLowerCase() == "success") {
- layer.msg("修改成功!");
- }
- }
- });
- }
- })
- //图片裁剪
- var o = $(".image-crop > img");
- $(o).cropper({
- aspectRatio: 1 / 1,
- resizable: false,
- dragCrop: false,
- preview: ".img-preview",
- done: function() {}
- });
- var r = $("#inputImage");
- if(window.FileReader) {
- r.change(function() {
- var e, i = new FileReader,
- t = this.files;
- if(t.length && (e = t[0], /^image\/\w+$/.test(e.type))) {
- i.readAsDataURL(e);
- i.onload = function() {
- r.val("");
- o.cropper("reset", !0).cropper("replace", this.result);
- }
- } else {
- layer.msg("请选择图片文件");
- }
- });
- $("#setDrag").click(function() {
- o.cropper("setDragMode", "crop");
- var img = o.cropper("getDataURL");
- $.post(huayi.config.callcenter_url + "Index/UploadTX64", {
- dataurl: encodeURIComponent(img),
- "token": $.cookie("token")
- }, function(result) {
- result = $.parseJSON(result);
- if(result.state.toLowerCase() == "success") {
- $(".yhtx").attr("src", huayi.config.callcenter_url.substr(0, huayi.config.callcenter_url.length - 1) + result.data);
- layer.msg("上传成功");
- $('.personal').hide();
- }
- })
- });
- $("#zoomIn").click(function() {
- o.cropper("zoom", .1)
- });
- $("#zoomOut").click(function() {
- o.cropper("zoom", -.1)
- });
- $("#rotateLeft").click(function() {
- o.cropper("rotate", 45)
- });
- $("#rotateRight").click(function() {
- o.cropper("rotate", -45)
- });
- } else {
- r.addClass("hide");
- }
- //工单中的类型
- $("#xxlb").empty();
- $("#xxlb").append('<option selected="selected" value="">请选择</option>');
- $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
- "token": $.cookie("token"),
- id: 2
- }, function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo($("#xxlb"));
- })
- }
- })
- $("#xxlb").change(function() {
- $("#tsxl").empty();
- $("#tsxl").append('<option selected="selected" value="">请选择</option>');
- loadDic($("#tsdl"), $("#xxlb").val());
- })
- $("#tsdl").change(function() {
- loadDic($("#tsxl"), $("#tsdl").val());
- })
- loadArea($("#FArea"));
- loadArea($("#JArea"));
- $("#FArea").change(function() {
- $("#Twon").empty();
- $("#Twon").append('<option selected="selected" value="">请选择</option>');
- var aid = $("#FArea").val();
- if(!aid) {
- aid = -1;
- }
- $.getJSON(huayi.config.callcenter_url + "Department/GetTownList", {
- "token": $.cookie("token"),
- aid: aid
- }, function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- $("<option value='" + n.F_TownId + "'>" + n.F_TownName + "</option>").appendTo($("#Twon"));
- })
- }
- })
- })
- $("#JArea").change(function() {
- $("#Jtype").empty();
- $("#Jtype").append('<option selected="selected" value="">请选择</option>');
- $("#Department").empty();
- $("#Department").append('<option selected="selected" value="">请选择</option>');
- var aid = $("#JArea").val();
- if(!aid) {
- aid = -1;
- }
- $.getJSON(huayi.config.callcenter_url + "Department/GetDeptTypeList", {
- "token": $.cookie("token"),
- aid: aid
- }, function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- $("<option value='" + n.F_DeptTypeId + "'>" + n.F_DeptTypeName + "</option>").appendTo($("#Jtype"));
- })
- }
- })
- })
- $("#Jtype").change(function() {
- $("#Department").empty();
- $("#Department").append('<option selected="selected" value="">请选择</option>');
- var tid = $("#Jtype").val();
- if(!tid) {
- tid = -1;
- }
- $.getJSON(huayi.config.callcenter_url + "Department/GetDeptList", {
- "token": $.cookie("token"),
- tid: tid
- }, function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- $("<option value='" + n.F_DeptId + "'>" + n.F_DeptName + "</option>").appendTo($("#Department"));
- })
- }
- })
- })
- $(".min_select").each(function() {
- $(this).empty();
- for(var i = 1; i <= 10; i++) {
- if(i == 5) {
- $("<option selected='selected' value='5'>5</option>").appendTo($(this));
- } else {
- $("<option value='" + i + "'>" + i + "</option>").appendTo($(this));
- }
- }
- })
- })
- function clearworkorder() {
- $("#xxlb").val("");
- $("#xxlb").trigger("change");
- $("#FArea").val("");
- $("#FArea").trigger("change");
- $("#sfdz").val("");
- $("#tskh").val("");
- $("#tsdh").val("");
- $("#email").val("");
- $("#postcode").val("");
- $("#lxr").val("");
- $("#lxdh").val("");
- $("#content").val("");
- $("#result").val("");
- $("#JArea").val("");
- $("#JArea").trigger("change");
- $("#remark").val("");
- $("#khid").val("");
- $(".khmc").val("");
- $(".tsdh").val("");
- $(".lxr").val("");
- $(".lxdh").val("");
- $(".postcode").val("");
- $(".email").val("");
- }
- //获取历史记录
- function loadOld() {
- var type = $(".ldtp-cr ul.ld-service .cr-click").attr("itemtype");
- $(".complain").hide();
- $(".complain").eq(type * 1).show();
- if(type == '2') {
- //先销毁表格
- $('#orderlist').bootstrapTable('destroy');
- //初始化表格,动态从服务器加载数据
- $("#orderlist").bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 5, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [5, 10, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) { //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- tel: $(".hidTel").val(),
- starttime: $("#con_startTime").val(),
- endtime: $("#con_endTime").val(),
- token: $.cookie("token")
- };
- return param;
- },
- onLoadSuccess: function() { //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() { //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- }
- });
- } else if(type == '1') {
- //先销毁表格
- $('#oldlist').bootstrapTable('destroy');
- //初始化表格,动态从服务器加载数据
- $("#oldlist").bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "CallInScreen/GetOldList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 5, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [5, 10, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) { //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- tel: $(".hidTel").val(),
- starttime: $("#old_startTime").val(),
- endtime: $("#old_endTime").val(),
- token: $.cookie("token")
- };
- return param;
- },
- onLoadSuccess: function() { //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() { //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- }
- });
- }
- }
- function GetCallState(val) {
- if(val == '1') {
- return '已接通';
- } else {
- return '未接通';
- }
- }
- //音频
- function setCode(val) {
- if(val) {
- return '<div class="imgs" style="cursor: pointer;">' +
- '<img src="./img/vice.png" alt="" onclick= ck(this) item="' + val + '" />' +
- '</div>';
- } else {
- return '';
- }
- }
- //录音
- function ck(val) {
- var path = $(val).attr("item");
- $(".t-shade").addClass("cx");
- $(".Ly_box").empty();
- $(".LY_box").empty();
- $(".down").attr("href", path);
- $('<audio style="width: 100%;"class=" " src="' + path + '" loop="loop" controls="controls" ></audio>').appendTo(".Ly_box");
- $('<a href="' + path + '" class="sc_btn LY "download="' + path + '">下载录音</a>').appendTo(".LY_box");
- }
- function GetLink(val) {
- if(val) {
- return '<a onclick="ckxq(' + val + ')">' + val + '</a>';
- } else {
- return '';
- }
- }
- //查看详情
- function ckxq(str) {
- layer.open({
- type: 2,
- content: "CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: '工单详情',
- area: ['85%', '80%'], //宽高
- });
- }
- //截取字符串
- function GetCont(val) {
- if(val) {
- var str = '<div '
- if(val.length > 10) {
- str = str + ' title="' + val + '" ';
- val = val.substr(0, 10) + "...";
- }
- return str + '>' + val + '</div>';
- } else {
- return '';
- }
- }
- //加载字典
- function loadDic(obj, pid) {
- obj.empty();
- obj.append('<option selected="selected" value="">请选择</option>');
- if(!pid) {
- pid = -1;
- }
- $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListByParentId", {
- "token": $.cookie("token"),
- pid: pid
- }, function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
- })
- }
- })
- }
- //加载区域
- function loadArea(obj) {
- obj.empty();
- obj.append('<option selected="selected" value="">请选择</option>');
- $.getJSON(huayi.config.callcenter_url + "Department/GetAreaList", {
- "token": $.cookie("token")
- }, function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- $("<option value='" + n.F_AreaId + "'>" + n.F_AreaName + "</option>").appendTo(obj);
- })
- }
- })
- }
- //获取知识库
- function loadZSK() {
- $.getJSON(huayi.config.callcenter_url + 'CallInScreen/GetZSKList', {
- "keywords": $(".search").val(),
- "token": $.cookie("token")
- }, function(result) {
- if(result.state.toLowerCase() == "success") {
- $(".ldcr-bottom .detail-con ul").empty();
- $(result.data).each(function(i, n) {
- var html = '<li>' +
- ' <div class="zhishi-title clearfix">' +
- ' <a href="javascript:void(0);" >' + n.F_Title + '</a>' +
- ' <em >' + n.F_CreateOn + '</em>' +
- ' </div>' +
- ' <div class="explancon">' +
- n.F_Content +
- ' </div>' +
- '</li>';
- $(html).appendTo($(".ldcr-bottom .detail-con ul")).find(".zhishi-title").click(function(event) {
- event.stopPropagation();
- if($(this).hasClass("active")) {
- $(this).removeClass("active")
- } else {
- $(".zhishi-title").removeClass("active");
- $(this).addClass("active");
- }
- })
- })
- }
- })
- }
- //外呼弹屏
- function whtp() {
- $("#Result").val("");
- if($(".WH").hasClass("fadeOutUp")) {
- $(".WH").removeClass("fadeOutUp").addClass("fadeInDown");
- }
- $(".WH").removeClass("hidens");
- $('.first').removeClass('first');
- $('.WH').addClass('first');
- loadWH();
- }
- //加载外呼电话列表
- function loadWH() {
- $(".phonediv").hide();
- var n = $(".bg_title .lactive").attr("itemid");
- switch(n) {
- case '0':
- var obj = $(".phonediv").eq(0);
- obj.show();
- //先销毁表格
- var table = obj.find(".phonelist");
- table.bootstrapTable('destroy');
- //初始化表格,动态从服务器加载数据
- table.bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "CallOutScreen/GetPhoneList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 10, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) { //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- tel: $("#lastphone").val(),
- token: $.cookie("token")
- };
- return param;
- },
- onLoadSuccess: function() { //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() { //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- }
- });
- break;
- case '1':
- var obj = $(".phonediv").eq(1);
- obj.show();
- var table = obj.find(".phonelist");
- table.bootstrapTable('destroy');
- //初始化表格,动态从服务器加载数据
- table.bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "CallOutScreen/GetUserList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 10, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) { //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- tel: $("#gsphone").val(),
- name: $("#gsname").val(),
- token: $.cookie("token")
- };
- return param;
- },
- onLoadSuccess: function() { //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() { //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- }
- });
- break;
- case '2':
- var obj = $(".phonediv").eq(2);
- obj.show();
- var table = obj.find(".phonelist");
- table.bootstrapTable('destroy');
- //初始化表格,动态从服务器加载数据
- table.bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "CallOutScreen/GetCustomerList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 10, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) { //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- tel: $("#khphone").val(),
- name: $("#khname").val(),
- token: $.cookie("token")
- };
- return param;
- },
- onLoadSuccess: function() { //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() { //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- }
- });
- break;
- }
- }
- function view(val) {
- var str = '';
- if(val) {
- str = '<a onclick="call(\'' + val + '\')">' + val + '</a>';
- }
- return str;
- }
- function call(val) {
- $("#Result").val(val);
- $(".img").removeClass("hidens");
- }
- function ftime(val) {
- if(val) {
- return helper.DateFormat.getFormatTime(val);
- } else {
- return '';
- }
- }
- function logout() {
- $.ajax({
- url: huayi.config.callcenter_url + "Login/Logout",
- data: {
- token: $.cookie("token")
- },
- dataType: "json",
- success: function(res) {
- if(res.state) {
- location.href = "./login.html";
- }
- }
- });
- }
- //跳转
- function Jumps() {
- $("iframe:visible")[0].src = "widgets.html"
- }
- //子页面返回主页
- function home_index() {
- top.$("iframe:visible")[0].src = "widgets.html";
- }
- //工单
- //当即办理
- $(".Nows").click(function() {
- $(".Nows_box").toggle();
- })
- $(".Nows_").click(function() {
- $(".Nows_box").toggle();
- })
- QY($("#sourcearea"));
- LB($("#type"));
- ZT($("#keys"));
- //通知公告
- function QY(obj) {
- obj.empty();
- $.getJSON(huayi.config.callcenter_url + "Area/GetAreaListById?", {
- "token": $.cookie("token"),
- }, function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- $("<option value='" + n.F_AreaId + "'>" + n.F_AreaName + "</option>").appendTo(obj);
- })
- }
- })
- }
- //来源
- function LY(obj) {
- obj.empty();
- $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById?", {
- "token": $.cookie("token"),
- id: 1
- }, function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
- })
- }
- })
- }
- //类别
- function LB(obj) {
- obj.empty();
- $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById?", {
- "token": $.cookie("token"),
- id: 2
- }, function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
- })
- }
- })
- }
- // 主题
- function ZT(obj) {
- obj.empty();
- $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById?", {
- "token": $.cookie("token"),
- id: 3
- }, function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
- })
- }
- })
- }
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