12345市长热线标准版-前端

ZXYTJ.html 27KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>坐席已提交</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. height: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 60%;
  89. margin: 10% auto;
  90. background-color: #fff;
  91. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  92. border-radius: 5px;
  93. }
  94. .shade_title {
  95. padding: 0 80px 0 20px;
  96. height: 42px;
  97. line-height: 42px;
  98. border-bottom: 1px solid #eee;
  99. font-size: 16px;
  100. color: #FFFFFF;
  101. overflow: hidden;
  102. background-color: #00a1cb;
  103. border-radius: 2px 2px 0 0;
  104. position: relative;
  105. border-top-left-radius: 5px;
  106. border-top-right-radius: 5px;
  107. }
  108. .cx {
  109. display: block;
  110. }
  111. .setwin {
  112. position: absolute;
  113. right: 15px;
  114. top: 5px;
  115. font-size: 0;
  116. line-height: initial;
  117. }
  118. .setwin a {
  119. position: relative;
  120. width: 16px;
  121. height: 16px;
  122. font-size: 20px;
  123. color: #fff;
  124. }
  125. .xg i {
  126. font-size: 16px;
  127. }
  128. .hidens {
  129. display: none;
  130. }
  131. .Min-width{
  132. width: 150px;
  133. }
  134. .hidens {
  135. display: none;
  136. }
  137. .inpBox {
  138. border: 1px solid #a9a9a9;
  139. height: 27px;
  140. width: 220px;
  141. display: inline-block;
  142. position: relative;
  143. vertical-align: middle;
  144. }
  145. .addTree {
  146. background: #fff;
  147. position: absolute;
  148. width: 100%;
  149. border: 1px solid darkgrey;
  150. right: 0;
  151. top: 26px;
  152. display: none;
  153. z-index: 222;
  154. }
  155. .xl {
  156. display: inline-block;
  157. background: url(../../img/dropDown.png) no-repeat;
  158. height: 100%;
  159. background-position: center center;
  160. width: 20px;
  161. position: absolute;
  162. right: 0;
  163. top: 0px;
  164. /* background-color: #f7bc8b; */
  165. cursor: pointer;
  166. }
  167. .ztree li span {
  168. border: none;
  169. padding: 0;
  170. }
  171. .inps {
  172. width: 217px;
  173. height: 24px;
  174. outline: none;
  175. border: 0;
  176. border-image-width: 0;
  177. padding: 0;
  178. padding-left: 3px;
  179. }
  180. .xl {
  181. display: inline-block;
  182. background: url(../img/dropDown.png) no-repeat;
  183. height: 100%;
  184. background-position: center center;
  185. width: 20px;
  186. position: absolute;
  187. right: 0;
  188. top: 0px;
  189. /* background-color: #f7bc8b; */
  190. cursor: pointer;
  191. }
  192. .Cleans{
  193. display: inline-block;
  194. width: 20px;
  195. position: absolute;
  196. right: 21px;
  197. top: 5px;
  198. display: none;
  199. }
  200. </style>
  201. </head>
  202. <body class="gray-bg">
  203. <div class="wrapper wrapper-content animated fadeInRight">
  204. <div class="daoHang clearfix">
  205. <div class="dhLeft">
  206. <sapn>
  207. <i class="syIcon"></i>位置:
  208. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  209. <a href="javaScript:;">业务监督</a>&gt;
  210. <a class="nowPosition">坐席已提交</a>
  211. </sapn>
  212. </div>
  213. <div class="dhRight">
  214. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  215. </div>
  216. </div>
  217. <div style="padding: 10px;" class="tj_content clearFix">
  218. <div style="padding: 10px;" class="tj_content clearFix">
  219. <div>
  220. <span>【搜索信息】</span>
  221. <div class="box_content">
  222. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  223. <tr>
  224. <th>关键字:</th>
  225. <td>
  226. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  227. </td>
  228. <th>工单号:</th>
  229. <td>
  230. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  231. </td>
  232. <th>时间:</th>
  233. <td colspan="3">
  234. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  235. </td>
  236. </tr>
  237. <tr>
  238. <th>工单状态:</th>
  239. <td>
  240. <select name="" id="state" class="select">
  241. <option selected="selected" value="">请选择</option>
  242. <option value="0">新工单</option>
  243. <option value="1">待交办</option>
  244. <option value="2">待查收</option>
  245. <option value="3">退回审核中</option>
  246. <option value="4">办理中</option>
  247. <option value="5">延时审核中</option>
  248. <option value="6">已办理</option>
  249. <option value="7">已回访</option>
  250. <option value="8">重办中</option>
  251. <option value="9">已结案</option>
  252. </select>
  253. </td>
  254. <th>工单来源:</th>
  255. <td>
  256. <select class="select_" id="source">
  257. </select>
  258. </td>
  259. <th>主题词:</th>
  260. <td>
  261. <select id="keyid" name="" class="select"></select>
  262. </td>
  263. <th>坐席:</th>
  264. <td>
  265. <select id="ZX" name="" class="select"></select>
  266. </td>
  267. </tr>
  268. <tr>
  269. <th>投诉电话:</th>
  270. <td>
  271. <input type="text" id="tel" class="Min-width" />
  272. </td>
  273. <th>投诉人:</th>
  274. <td>
  275. <input type="text" id="name" class="Min-width"/>
  276. </td>
  277. <th>主办单位:</th>
  278. <td>
  279. <div class="inpBox">
  280. <input type="text" class="inps" />
  281. <i class="Cleans fa fa-close"></i>
  282. <i class="xl xl_one"></i>
  283. <div class="addTree xlAdd">
  284. <ul id="addTreeDemo" class="ztree">
  285. </ul>
  286. </div>
  287. </div>
  288. </td>
  289. <th>类型:</th>
  290. <td>
  291. <select class="select_" id="type">
  292. </select>
  293. </td>
  294. <th></th>
  295. <td style="text-align: center;">
  296. <botton class="btns Seach">搜索</botton>
  297. <!--<botton class="btns ">导出</botton></td>-->
  298. </tr>
  299. </table>
  300. </div>
  301. </div>
  302. <div>
  303. <div style="width: 100%;padding: 10px;">
  304. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  305. <thead>
  306. <tr>
  307. <th data-checkbox="true"></th>
  308. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  309. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  310. <th data-field="DeptName" data-align="center">主办单位</th>
  311. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  312. <th data-field="UserName" data-align="center">受理人</th>
  313. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  314. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  315. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  316. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  317. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  318. </tr>
  319. </thead>
  320. <tbody class="list"></tbody>
  321. </table>
  322. </div>
  323. </div>
  324. </div>
  325. </div>
  326. <!--下载框-->
  327. <div class="t-shade lyxz">
  328. <div class="shade_k">
  329. <div class="shade_title">
  330. <span>录音播放与下载<srong class="cknum"></srong></span>
  331. <span class="setwin gbly"><a>x</a></span>
  332. </div>
  333. <div class="shade_content">
  334. <div class="Ly_box audiojs">
  335. </div>
  336. </div>
  337. </div>
  338. </div>
  339. <input type="hidden" id="PID" />
  340. <input type="hidden" id="Dpment" />
  341. </div>
  342. <script src="../css/laydate/laydate.js"></script>
  343. <script src="../My97DatePicker/WdatePicker.js"></script>
  344. <script src="../js/zTree/jquery.ztree.core.js"></script>
  345. <script>
  346. // return '<div class="imgs" >' +
  347. // '<a class="xg" title="查看" onclick="ckxq(' + val + ')"> <i class="fa fa-search"></i></a>' +
  348. // '<a class="xg" title="编辑" onclick="bj(' + val + ')"> <i class="fa fa-pencil-square-o"></i></a>' +
  349. // '<a class="xg" title="回访" onclick="back(' + val + ')"> <i class="fa fa-mail-reply"></i></a>' +
  350. // '<a class="xg" "title="强回"onclick="recycles(' + val + ')"> <i class="fa fa-exchange"></i></a>' +
  351. // '<a class="xg" title="结案" onclick="Lawsuit(' + val + ')"> <i class="fa fa-pie-chart"></i></a>' +
  352. // '<a class="xg" "title="交办"onclick="jb(' + val + ')"> <i class="fa fa-check-square-o"></i></a>' +
  353. // '<a class="xg" "title="回收"onclick="recycle(' + val + ')"> <i class="fa fa-retweet"></i></a>' +
  354. // '<a class="xg "title="督查" onclick="Supervision(' + val + ')"> <i class="fa fa-eye"></i></a>' +
  355. // '<a class="xg" "title="强制" onclick="StrongLawsuit(' + val + ')"> <i class="fa fa-check-circle"></i></a>' +
  356. // '<a class="xg" title="删除"onclick="move(' + val + ')"> <i class="fa fa-remove"></i></a>' +
  357. // '</div>';
  358. $(document).ready(function() {
  359. //返回首页
  360. $('#ReIndex').click(function() {
  361. top.home_index();
  362. })
  363. load();
  364. LY($("#source"));
  365. LB($("#type"));
  366. ZT($("#keyid"));
  367. ZX($("#ZX"));
  368. tree();
  369. laydate.skin('blue');
  370. laydate({
  371. elem: '#starttime',
  372. event: 'focus'
  373. });
  374. laydate({
  375. elem: '#endtime',
  376. event: 'focus'
  377. });
  378. ///搜素
  379. $(".Seach").click(function() {
  380. load();
  381. })
  382. $('.inps').focus(function() {
  383. $('.xlAdd').css('display', 'block')
  384. })
  385. $('.xl').click(function() {
  386. if($('.xlAdd').css('display') == 'block') {
  387. $('.xlAdd').css('display', 'none')
  388. } else {
  389. $('.xlAdd').css('display', 'block')
  390. }
  391. })
  392. $('.addTree').mouseleave(function() {
  393. $(this).css('display', 'none')
  394. })
  395. $(".Cleans ").click(function(){
  396. $('.inps').val("");
  397. $("#PID").val("");
  398. $("#Dpment").val("");
  399. })
  400. });
  401. //关闭录音弹出
  402. $(".gbly").click(function() {
  403. $(".lyxz").removeClass("cx");
  404. $('audio')[0].pause();
  405. });
  406. $("#orderlist").on("click-row.bs.table", function(e, row, ele) {
  407. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  408. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  409. });
  410. //获取查询信息
  411. function load() {
  412. //先销毁表格
  413. $('#orderlist').bootstrapTable('destroy');
  414. //初始化表格,动态从服务器加载数据
  415. $("#orderlist").bootstrapTable({
  416. method: "get", //使用get请求到服务器获取数据
  417. url: huayi.config.callcenter_url + "WorkOrder/GetZXDealList", //获取数据的Servlet地址
  418. contentType: "application/x-www-form-urlencoded",
  419. striped: true, //表格显示条纹
  420. pagination: true, //启动分页
  421. pageSize: 10, //每页显示的记录数
  422. pageNumber: 1, //当前第几页
  423. pageList: [10, 20, 50, 100], //记录数可选列表
  424. search: false, //是否启用查询
  425. showColumns: false, //显示下拉框勾选要显示的列
  426. showRefresh: false, //显示刷新按钮
  427. sidePagination: "server", //表示服务端请求
  428. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  429. //设置为limit可以获取limit, offset, search, sort, order
  430. queryParamsType: "undefined",
  431. queryParams: function queryParams(params) { //设置查询参数
  432. var param = {
  433. page: params.pageNumber,
  434. pagesize: params.pageSize,
  435. workid: $("#wids").val(),
  436. state: $("#state").val(), //=工单状态
  437. type: $("#type").val(), //=工单类型
  438. bigtype: $("#bigtype").val(), //=大类别
  439. smalltype: $("#smalltype").val(), //=小类别
  440. key: $("#key").val(), //=关键字
  441. tel: $("#tel").val(), //=客户电话
  442. name: $("#name").val(), //=客户名称
  443. usercode: $("#ZX").val(), //=坐席工号
  444. keyid: $("#keyid").val(), //=关键词id
  445. source: $("#source").val(), //=来源&
  446. starttime: $("#starttime").val(), //=开始时间
  447. endtime: $("#endtime").val(), //=结束时间
  448. deptid:$("#PID").val(),
  449. type:$("#type").val(),
  450. tab: 1,//待处理
  451. token: $.cookie("token")
  452. };
  453. return param;
  454. },
  455. onLoadSuccess: function(data) { //加载成功时执行
  456. // layer.msg("加载成功");
  457. //console.log(data);
  458. },
  459. onLoadError: function() { //加载失败时执行
  460. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  461. }
  462. });
  463. }
  464. //状态
  465. //状态
  466. function States(val,row) {
  467. var html = '';
  468. switch(val + '') {
  469. case '0':
  470. html = '新工单';
  471. if(row.F_IsReturn==1){
  472. html = '新工单(回退)';
  473. }
  474. break;
  475. case '1':
  476. html = '待交办';
  477. break;
  478. case '2':
  479. html = '待查收';
  480. break;
  481. case '3':
  482. html = '退回审核中';
  483. break;
  484. case '4':
  485. html = '办理中';
  486. break;
  487. case '5':
  488. html = '延时审核';
  489. break;
  490. case '6':
  491. html = '已办理';
  492. break;
  493. case '7':
  494. html = '已回访';
  495. break;
  496. case '8':
  497. html = '重办中';
  498. break;
  499. case '9':
  500. html = '已结案';
  501. break;
  502. }
  503. return html;
  504. }
  505. //时限
  506. function OverTime(val,row){
  507. if(val==1){
  508. return '<div class="" style="cursor: pointer;">' +
  509. '<span class="Greens">'+row.GapTime+'</span>'+
  510. '</div>';
  511. }else if(val==2){
  512. return '<div class="" style="cursor: pointer;">' +
  513. '<span class="Yellows">'+row.GapTime+'</span>'+
  514. '</div>';
  515. }else if(val==3){
  516. return '<div class="" style="cursor: pointer;">' +
  517. '<span class="Reds">'+row.GapTime+'</span>'+
  518. '</div>';
  519. }
  520. }
  521. //办理时限
  522. function BanTime(val){
  523. if(val){
  524. var time=val.substring(0,val.indexOf(' '));
  525. return '<div class="" style="cursor: pointer;">' +
  526. '<span>'+time+'</span>'+
  527. '</div>';
  528. }
  529. }
  530. //音频
  531. function setCode(val) {
  532. if(val) {
  533. return '<div class="imgs" style="cursor: pointer;">' +
  534. '<img src="../img/vice.png" alt="" onclick= ck(this) item="' + val + '" />' +
  535. '</div>';
  536. } else {
  537. return '';
  538. }
  539. }
  540. //录音
  541. function ck(val) {
  542. var path = $(val).attr("item");
  543. $(".lyxz").addClass("cx");
  544. $(".Ly_box").empty();
  545. $(".down").attr("href", path);
  546. $('<audio style="width: 100%;"class=" " src="' + path + '" loop="loop" controls="controls" ></audio>').appendTo(".Ly_box");
  547. $('.shade_k').css({
  548. 'top' : $(document).scrollTop() + ($(window).height() - $('.shade_k').height() - 289)/2,
  549. 'left' : ($(window).width()-$('.shade_k').width())/2,
  550. 'position' : 'absolute'
  551. });
  552. }
  553. function GetCont(val) {
  554. if(val) {
  555. var str = '<div '
  556. if(val.length > 10) {
  557. str = str + ' title="' + val + '" ';
  558. val = val.substr(0, 10) + "...";
  559. }
  560. return str + '>' + val + '</div>';
  561. } else {
  562. return '';
  563. }
  564. }
  565. //操作
  566. function Dispose(val, row) {
  567. var Rows = row.Buttons;
  568. var html = '';
  569. for(var i = 0; i < Rows.length; i++) {
  570. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  571. if(html1) {
  572. html1 = html1.replace("data", val);
  573. }
  574. html += html1;
  575. }
  576. return html;
  577. }
  578. //查看详情
  579. function ckxq(str) {
  580. layer.open({
  581. type: 2,
  582. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  583. title: '工单详情',
  584. area: ['85%', '80%'], //宽高
  585. });
  586. }
  587. //编辑
  588. function bj(str) {
  589. layer.open({
  590. type: 2,
  591. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  592. title: '编辑工单',
  593. area: ['96%', '80%'], //宽高
  594. });
  595. }
  596. //删除
  597. function move(str) {
  598. layer.confirm('确定删除工单?', {
  599. btn: ['是', '否'] //按钮
  600. }, function() {
  601. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  602. ids: str,
  603. token: $.cookie("token")
  604. }, function(result) {
  605. result = JSON.parse(result);
  606. if(result.state.toLowerCase() == "success") {
  607. layer.msg("删除成功");
  608. load();
  609. }
  610. })
  611. });
  612. }
  613. //提交
  614. function tj(str) {
  615. layer.confirm('确定要提交工单么?', {
  616. btn: ['确定', '取消'] //按钮
  617. }, function() {
  618. //请求后台数据
  619. /*发送请求*/
  620. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  621. ids: str,
  622. token: $.cookie("token")
  623. }, function(result) {
  624. result = JSON.parse(result);
  625. if(result.state.toLowerCase() == "success") {
  626. layer.msg("提交成功");
  627. load();
  628. }
  629. })
  630. });
  631. }
  632. //交办
  633. function jb(str) {
  634. layer.open({
  635. type: 2,
  636. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  637. title: '工单交办',
  638. area: ['87%', '80%'], //宽高
  639. });
  640. }
  641. //领导批示
  642. function lader(str) {
  643. layer.open({
  644. type: 2,
  645. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  646. title: '领导批示',
  647. area: ['45%', '40%'], //宽高
  648. });
  649. }
  650. //市长批示
  651. function city(str) {
  652. layer.open({
  653. type: 2,
  654. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  655. title: '领导批示',
  656. area: ['45%', '40%'], //宽高
  657. });
  658. }
  659. //办理
  660. function bl(str) {
  661. layer.open({
  662. type: 2,
  663. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  664. title: '办理工单',
  665. area: ['45%', '40%'], //宽高
  666. });
  667. }
  668. //督办
  669. function Supervision(str) {
  670. layer.open({
  671. type: 2,
  672. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  673. title: '督办',
  674. area: ['35%', '30%'], //宽高
  675. });
  676. }
  677. //督查
  678. function Supervision_(str) {
  679. layer.open({
  680. type: 2,
  681. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  682. title: '监察',
  683. area: ['35%', '30%'], //宽高
  684. });
  685. }
  686. //强制结案
  687. function StrongLawsuit(str) {
  688. layer.open({
  689. type: 2,
  690. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  691. title: '强制结案',
  692. area: ['45%', '52%'], //宽高
  693. });
  694. }
  695. //回退BackDtail
  696. function BackDtail(str) {
  697. layer.open({
  698. type: 2,
  699. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  700. title: '工单回退',
  701. area: ['45%', '40%'], //宽高
  702. });
  703. }
  704. //查收
  705. function cs(str) {
  706. layer.confirm('确定要查收?', {
  707. btn: ['是', '否'] //按钮
  708. }, function() {
  709. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  710. workorderid: str,
  711. token: $.cookie("token")
  712. }, function(result) {
  713. result = JSON.parse(result);
  714. if(result.state.toLowerCase() == "success") {
  715. layer.msg("查收成功");
  716. load();
  717. }
  718. })
  719. });
  720. }
  721. //收回
  722. function sh(str) {
  723. layer.confirm('确定要回收?', {
  724. btn: ['是', '否'] //按钮
  725. }, function() {
  726. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  727. workorderid: str,
  728. token: $.cookie("token")
  729. }, function(result) {
  730. result = JSON.parse(result);
  731. if(result.state.toLowerCase() == "success") {
  732. layer.msg("回收");
  733. load();
  734. }
  735. })
  736. });
  737. }
  738. //强制回收
  739. function recycles() {
  740. layer.confirm('确定要强制退回吗?', {
  741. btn: ['是', '否'] //按钮
  742. });
  743. }
  744. //退回申请
  745. function th(str) {
  746. layer.open({
  747. type: 2,
  748. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  749. title: '申请退回工单',
  750. area: ['35%', '30%'], //宽高
  751. });
  752. }
  753. //审核退回申请
  754. function shth(str) {
  755. layer.open({
  756. type: 2,
  757. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  758. title: '审核退回申请',
  759. area: ['35%', '30%'], //宽高
  760. });
  761. }
  762. //办理
  763. // function th(str) {
  764. // layer.open({
  765. // type: 2,
  766. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  767. // title: '办理工单',
  768. // area: ['35%', '30%'], //宽高
  769. // });
  770. // }
  771. //申请延时
  772. function ys(str) {
  773. layer.open({
  774. type: 2,
  775. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  776. title: '申请延时',
  777. area: ['45%', '40%'], //宽高
  778. });
  779. }
  780. //审核申请延时
  781. function shys(str) {
  782. layer.open({
  783. type: 2,
  784. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  785. title: '审核延时申请',
  786. area: ['45%', '40%'], //宽高
  787. });
  788. }
  789. //诉求回访
  790. function hf(str) {
  791. layer.open({
  792. type: 2,
  793. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  794. title: '工单回访',
  795. area: ['45%', '40%'], //宽高
  796. });
  797. }
  798. //重办工单
  799. function cb(str) {
  800. layer.open({
  801. type: 2,
  802. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  803. title: '重办工单',
  804. area: ['45%', '40%'], //宽高
  805. });
  806. }
  807. //结案
  808. function Lawsuit(str) {
  809. layer.open({
  810. type: 2,
  811. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  812. title: '诉求单结案',
  813. area: ['45%', '40%'], //宽高
  814. });
  815. }
  816. $('.Appeal').click(function() {
  817. layer.open({
  818. type: 2,
  819. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  820. title: '新增诉求',
  821. area: ['85%', '80%'], //宽高
  822. });
  823. })
  824. //上传文件
  825. function upload() {
  826. if(document.getElementById("upFile").files.length > 0) {
  827. var formData = new FormData();
  828. formData.append("upFile", document.getElementById("upFile").files[0]);
  829. formData.append("token", $.cookie("token"));
  830. $.ajax({
  831. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  832. type: "POST",
  833. data: formData,
  834. /**
  835. *必须false才会自动加上正确的Content-Type
  836. */
  837. contentType: false,
  838. /**
  839. * 必须false才会避开jQuery对 formdata 的默认处理
  840. * XMLHttpRequest会对 formdata 进行正确的处理
  841. */
  842. processData: false,
  843. success: function(result) {
  844. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  845. $("#upFile").change(function() {
  846. upload();
  847. });
  848. var r = $.parseJSON(result);
  849. if(r.state.toLowerCase() == "success") {
  850. $(".fjnr").text(r.data);
  851. $("#scfj").show();
  852. }
  853. }
  854. });
  855. } else {
  856. layer.confirm('请上传文件!', {
  857. btn: ['确定']
  858. });
  859. }
  860. }
  861. //来源
  862. function LY(obj) {
  863. obj.empty();
  864. obj.append('<option selected="selected" value="">请选择</option>');
  865. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById?", {
  866. "token": $.cookie("token"),
  867. id: 1
  868. }, function(data) {
  869. if(data.state.toLowerCase() == "success") {
  870. var content = data.data;
  871. $(content).each(function(i, n) {
  872. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  873. })
  874. }
  875. })
  876. }
  877. //类别
  878. function LB(obj) {
  879. obj.empty();
  880. obj.append('<option selected="selected" value="">请选择</option>');
  881. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById?", {
  882. "token": $.cookie("token"),
  883. id: 2
  884. }, function(data) {
  885. if(data.state.toLowerCase() == "success") {
  886. var content = data.data;
  887. $(content).each(function(i, n) {
  888. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  889. })
  890. }
  891. })
  892. }
  893. // 主题
  894. function ZT(obj) {
  895. obj.empty();
  896. obj.append('<option selected="selected" value="">请选择</option>');
  897. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById?", {
  898. "token": $.cookie("token"),
  899. id: 3
  900. }, function(data) {
  901. if(data.state.toLowerCase() == "success") {
  902. var content = data.data;
  903. $(content).each(function(i, n) {
  904. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  905. })
  906. }
  907. })
  908. }
  909. ///坐席
  910. function ZX(obj) {
  911. obj.empty();
  912. obj.append('<option selected="selected" value="">请选择</option>');
  913. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  914. "token": $.cookie("token"),
  915. }, function(data) {
  916. if(data.state.toLowerCase() == "success") {
  917. var content = data.data;
  918. $(content).each(function(i, n) {
  919. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  920. })
  921. }
  922. })
  923. }
  924. function tree() {
  925. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  926. "token": $.cookie("token"),
  927. // "pid": pid
  928. }, function(result) {
  929. result = $.parseJSON(result);
  930. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  931. });
  932. }
  933. var setting1 = {
  934. data: {
  935. key: {
  936. name: "F_DeptName"
  937. },
  938. simpleData: {
  939. enable: true,
  940. idKey: "F_DeptId",
  941. pIdKey: "F_PartentId",
  942. rootPId: 0
  943. }
  944. },
  945. callback: {
  946. onClick: zTreeOnClick
  947. }
  948. };
  949. function zTreeOnClick(event, treeId, treeNode) {
  950. if(treeNode.level == 2) {
  951. $('.inps').val(treeNode.F_DeptName);
  952. $("#PID").val(treeNode.F_DeptId);
  953. $("#Dpment").val(treeNode.F_DeptName);
  954. $(".Cleans").show();
  955. }
  956. };
  957. </script>
  958. </body>
  959. </html>