工单

CallCenterWeb.UI/OutboundMessage/TaskResult.html

@@ -45,10 +45,18 @@
 								<select name="" class="photo" id="zx"></select>
 							</li>
 							<li>电话号码：<input class="photo x-color" type="text" id="key" placeholder="请输入电话号码" /></li>
+							<li>是否创建工单：
+								<select name="" class="photo" id="gd">
+									<option value ="">请选择</option>
+									<option value ="1">是</option>
+									<option value ="0">否</option>
+								</select>
+							</li>
 							<li>
 								<a class="sc_btn  Block" id="sc_btns">搜索</a>
 								<a class="sc_btn  Block" id="ed_btns">导出</a>
 							</li>
+							
 						</ul>
 					</div>
 				</div>
@@ -58,6 +66,7 @@
 					<thead>
 						<tr>
 							<!-- <th data-formatter="formatterOperation" data-align="center">操作</th> -->
+							<th data-field="existworkorder" data-align="center" data-formatter="isCreateOrder">是否创建工单</th>
 							<th data-field="ExpandVchField1" data-align="center">用户分类</th>
 							<th data-field="Expandfield2" data-align="center">营业部</th>
 							<th data-field="F_Phone" data-align="center" data-formatter="Code">电话号码</th>
@@ -70,6 +79,7 @@
 							<th data-field="F_UserName" data-align="center">分配坐席</th>
 							<th data-field="F_HJJGName" data-align="center">呼叫结果</th>
 							<th data-field="ExpandDatField1" data-align="center">调查时间</th>
+							
 						</tr>
 					</thead>
 				</table>
@@ -123,6 +133,8 @@
 				url += "&sdate=" + sdate + "&edate=" + edate;
 				url += '&key=' + $("#key").val()+'&hjjgid='+$("#hjjgid").val();
 				url += '&userid=' +$("#zx").val() +'&yhfkid='+ 0 ;
+				url += '&existworkorder=' +$("#gd").val();
+				url += '&taskid=' + $('#rwjg').val();
 				console.log(url)
 				obj.href = url;
 			}
@@ -155,7 +167,7 @@
 							key: $("#key").val(),
 							hjjgid: $("#hjjgid").val(), //呼叫结果ID
 							taskid:$('#rwjg').val(),
-							//yhfkid:$("#yhfkid").val(), //用户反馈ID
+							existworkorder:$("#gd").val(), //用户反馈ID
 							userid: $("#zx").val(),
 							token: $.cookie("token")
 						};
@@ -277,6 +289,15 @@
 					area: ['86%', '88%'], //宽高
 				});
 			}
+			//创建工单
+			function isCreateOrder(v){
+				console.log(v)
+				if(v == 0){
+					return '否'
+				}else if(v == 1){
+					return '是'
+				}
+			}
 		</script>
 
 	</body>

CallCenterWeb.UI/WorkOrder/WorkOrderSearch.html

@@ -203,10 +203,12 @@
 							<th data-field="Unit" data-align="center">处理部门</th>
 							<th data-field="Customer" data-align="center">客户姓名</th>
 							<th data-field="CustomerTel" data-align="center">客户电话</th>
-							<th data-field="CreateUser" data-align="center">坐席工号</th>
-							<th data-field="CreateUserName" data-align="center">坐席姓名</th>
+							<th data-field="CreateUser" data-align="center">创建人工号</th>
+							<th data-field="CreateUserName" data-align="center">创建人</th>
+							<th data-field="AuditUserName" data-align="center">处理人</th>
 							<th data-field="CreateTime" data-align="center">创建时间</th>
 							<th data-field="Source" data-align="center">工单来源</th>
+							<th data-field="assign" data-align="center">是否转办</th>
 						</tr>
 					</thead>
 				</table>
@@ -259,11 +261,11 @@
 								<td>
 									<span id="xq_wtlx"></span>
 								</td>
-								<th>坐席工号：</th>
+								<th>创建人工号：</th>
 								<td>
 									<span id="xq_zxgh"></span>
 								</td>
-								<th>坐席姓名：</th>
+								<th>创建人：</th>
 								<td>
 									<span id="xq_zxxm"></span>
 								</td>
@@ -293,8 +295,10 @@
 								<td>
 									<span id="xq_jbdw"></span>
 								</td>
-								<th></th>
-								<td></td>
+								<th>处理人</th>
+								<td>
+									<span id="xq_clr"></span>
+								</td>
 							</tr>
 							<tr>
 								<th>反映问题：</th>

CallCenterWeb.UI/js/Quality/zhibiaoguanli.js

@@ -38,11 +38,10 @@ $('#Keys').on('keypress',function(e){
 getBM($("#clbmtree"));
 
 function getBM(obj) {
-	$.getJSON(huayi.config.callcenter_url + '/IndexCategory/GetList', {
-		pageSize:20,
+	$.getJSON(huayi.config.callcenter_url + '/IndexCategory/GetSelectList', {
 		"token": $.cookie("token")
 	}, function(result) {
-		if(result.total > 0) {
+		if(result.rows.length > 0) {
 			$.fn.zTree.init(obj, setting, result.rows);
 		}
 	})
@@ -230,7 +229,7 @@ function GetIndexCategory(Left_Cids) {
 		success: function(data) {
 			$("#Left_CategoryName").val(data.data.F_CategoryName);
 			$("#Left_Sort").val(data.data.F_Sort);
-			$("#Left_ParentId").val('顶级分类');
+			$("#Left_ParentId").val(data.data.F_ParentId);
 		}
 	});
 }
@@ -238,7 +237,7 @@ function GetIndexCategory(Left_Cids) {
 function Select() {
 	$.ajax({
 		type: "get",
-		url: huayi.config.callcenter_url + "IndexCategory/GetList",
+		url: huayi.config.callcenter_url + "IndexCategory/GetSelectList",
 		//	url:'//117.158.196.116:8878/IndexCategory/GetList',
 		dataType: 'json',
 		async: true,
@@ -247,11 +246,9 @@ function Select() {
 		},
 		success: function(data) {
 			var conent = data.rows;
+			$('<option value="0">顶级分类</option>').appendTo($("#Left_ParentId"))
 			for(var i = 0; i < conent.length; i++) {
-				if(conent[i].F_ParentId == 0) {
-//					$('<option value="' + conent[i].F_ParentId + '">' + conent[i].F_CategoryName + '</option>').appendTo($("#Left_ParentId"))
-					$('<option value="顶级分类"  selected>顶级分类</option>').appendTo($("#Left_ParentId"))
-				}
+				$('<option value="' + conent[i].F_ParentId + '">' + conent[i].F_CategoryName + '</option>').appendTo($("#Left_ParentId"))
 			}
 		}
 	});

CallCenterWeb.UI/js/WorkOrder/WorkOrder.js

@@ -131,7 +131,7 @@ function xq() {
 				var data = result.data.data[0];
 				$("#xq_zxgh").text(data.CreateUser);//坐席工号
 				$("#xq_zxxm").text(data.CreateUserName);//坐席姓名
-				// $("#xq_address").text(data.Address); //交办单位
+				$("#xq_clr").text(data.AuditUserName); //处理人
 				$("#xq_cont").text(data.clcontent); //问题处理情况
 				$("#xq_gdbh").text(data.WorkOrderID);
 				$("#xq_gdlx").text(GetTypeName(data.Type));