Aucune description

qualityControl.html 16KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>质检结果</title>
  6. <meta name="viewport" content="width=device-width, initial-scale=1.0">
  7. <!--<link href="../css/bootstrap.min14ed.css?v=3.3.6" rel="stylesheet">-->
  8. <!--<link href="../css/bootstrap.min.css" />-->
  9. <link href="../css/init.css" rel="stylesheet" />
  10. <!--<link rel="stylesheet" href="../css/boot/bootstrap-table.css" />-->
  11. <link href="../css/Quality/QualityCommon.css" rel="stylesheet" />
  12. <!--<link href="../css/font-awesome.min93e3.css?v=4.4.0" rel="stylesheet">-->
  13. <!--<link href="../css/animate.min.css" rel="stylesheet">-->
  14. <!--<link href="../css/style.min862f.css?v=4.1.0" rel="stylesheet">-->
  15. </head>
  16. <script src="../js/jquery.min.js?v=2.1.4"></script>
  17. <!--<script src="../js/bootstrap.min.js"></script>-->
  18. <!--<script src="../js/bootstrap-table.js"></script>-->
  19. <!--<script src="../js/bootstrap-table-zh-CN.js"></script>-->
  20. <script src="../css/layer/layer.js"></script>
  21. <script src="../My97DatePicker/WdatePicker.js"></script>
  22. <script src="../js/jquery.cookie.js"></script>
  23. <script src="../Script/Common/huayi.load.js"></script>
  24. <script src="../Script/Common/huayi.config.js"></script>
  25. <body class="gray-bg">
  26. <div class="wrapper wrapper-content animated fadeInRight">
  27. <div class="daoHang clearfix">
  28. <div class="dhLeft">
  29. <sapn><i class="syIcon"></i>位置:
  30. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  31. <a href="javaScript:;">质检管理</a>&gt;
  32. <a href="" style="color: #000;">质检结果</a>
  33. </sapn>
  34. </div>
  35. </div>
  36. <div class="th-box">
  37. <div class="th-bar">
  38. <!--<a class="sc_btn btn-info">批量删除</a>-->
  39. <div class="seach-box fr">
  40. <ul>
  41. <li>坐席:
  42. <select name="" id="Select" class="x-color select">
  43. <option value="">全部</option>
  44. </select>
  45. </li>
  46. <li>电话号码:<input class="photo x-color" type="text" /></li>
  47. <li>营业部:
  48. <select name="" id="_saleOffice" class="x-color select" style="width: 100px;">
  49. <option value="">全部</option>
  50. </select>
  51. </li>
  52. <li>
  53. <a class="sc_btn Ss Block">搜索</a>
  54. </li>
  55. <li>
  56. <a class="sc_btn Gj Block">高级搜索</a>
  57. </li>
  58. <li>
  59. <a class="sc_btn exportBtn Block">导出</a>
  60. </li>
  61. </ul>
  62. </div>
  63. </div>
  64. </div>
  65. <div style="width: 100%;padding: 10px;">
  66. <table id="goods" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  67. <thead>
  68. <tr>
  69. <th data-field="_bh" data-formatter="Code">编号</th>
  70. <th data-field="CallNumber">电话号码</th>
  71. <th data-field="saleOffice">营业部</th>
  72. <th data-field="F_QCUserName">质检人</th>
  73. <th data-field="FilePath" data-formatter="setCode" class="sound">录音质检</th>
  74. <th data-field="F_QC" data-formatter="quality">是否质检</th>
  75. <!--<th data-field="_f_qcscore">质检得分</th>-->
  76. <th data-field="F_CallType" data-formatter="call">呼叫方向</th>
  77. <th data-field="F_CallState" data-formatter="states">呼叫状态</th>
  78. <th data-field="UserCode">坐席工号</th>
  79. <th data-field="UserName">坐席姓名</th>
  80. <th data-field="QCExistProblem">质检中是否存在问题</th>
  81. <th data-field="F_ExistProblem">存在问题</th>
  82. <th data-field="F_FocusUserProblem">需关注用户问题</th>
  83. <th data-field="F_QCTime">质检时间</th>
  84. <th data-field="TalkStartTime">通话开始时间</th>
  85. <th data-field="TalkEndTime">通话结束时间</th>
  86. <th data-field="TalkLongTime">通话时长(S)</th>
  87. <!-- <th data-field="_businesstype">按键</th> -->
  88. </tr>
  89. </thead>
  90. </table>
  91. </div>
  92. </div>
  93. <!--高级搜索/-->
  94. <div class="t-shade">
  95. <div class=" shade_k gjss">
  96. <div class="shade_title">
  97. <span>高级搜索<srong class="cknum"></srong></span>
  98. <span class="setwin"><a>x</a></span>
  99. </div>
  100. <div class="shade_content" style="height: 340px;">
  101. <div class="dhxx sa_title">
  102. <span class="size-14">搜索信息</span>
  103. </div>
  104. <div class="dgxx_table size-13">
  105. <table class="_table1 table table-bordered table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
  106. <tr>
  107. <th>电话号码:
  108. <td>
  109. <div class="inpBox">
  110. <input type="text" class="inps " id="phone" />
  111. </div>
  112. </td>
  113. </th>
  114. <th>坐席:
  115. <td>
  116. <div class="inpBox">
  117. <select name="" id="usercode" class="select"></select>
  118. </div>
  119. </td>
  120. </th>
  121. </tr>
  122. <tr>
  123. <th>呼叫方向:
  124. <td>
  125. <div class="inpBox">
  126. <select name="" id="calltype" class="select">
  127. <option value="">全部</option>
  128. <option value="0">呼入</option>
  129. <option value="1">呼出</option>
  130. </select>
  131. </div>
  132. </td>
  133. </th>
  134. <th>开始时间:
  135. <td>
  136. <div class="inpBox">
  137. <input type="text" class="inps " onfocus="WdatePicker({lang:'zh-cn'})" id="starttime" />
  138. </div>
  139. </td>
  140. </th>
  141. </tr>
  142. <tr>
  143. <th>结束时间:
  144. <td>
  145. <div class="inpBox">
  146. <input type="text" class="inps " onfocus="WdatePicker({lang:'zh-cn'})" id="endtime" />
  147. </div>
  148. </td>
  149. </th>
  150. </tr>
  151. </table>
  152. </div>
  153. <div class="clearfix wh_btn">
  154. <input type="button" value="搜索" class=" sc_btn Seach" />
  155. </div>
  156. </div>
  157. </div>
  158. <!--详情列表-->
  159. <div class=" shade_k xqlb">
  160. <div class="shade_title">
  161. <span>录音播放下载及质检<srong class="cknum"></srong></span>
  162. <span class="setwin"><a>x</a></span>
  163. </div>
  164. <div class="shade_content">
  165. <div class="dgxx_table size-13">
  166. <table cellspacing="" cellpadding="" class="form_table">
  167. <tbody>
  168. <tr>
  169. <th><span>电话号码:</span></th>
  170. <td><span class="zj_phone"></span></td>
  171. <th><span>通话时间:</span></th>
  172. <td><span class="zj_time"></span></td>
  173. </tr>
  174. <tr>
  175. <th><span>呼叫方向:</span></th>
  176. <td><span class="zj_calltype"></span></td>
  177. <th><span>通话时长:</span></th>
  178. <td><span class="zj_talklongtime"> </span></td>
  179. </tr>
  180. <tr>
  181. <th><span>坐席工号:</span></th>
  182. <td><span class="zj_usercode"></span></td>
  183. <th><span>坐席姓名:</span></th>
  184. <td><span class="zj_username"></span></td>
  185. </tr>
  186. <tr>
  187. <th><span>听取录音:</span></th>
  188. <td colspan="3">
  189. <div class="play Ly_box">
  190. </div>
  191. </td>
  192. </tr>
  193. <tr>
  194. <th><span>下载录音:</span></th>
  195. <td colspan="3">
  196. <input type="button" value="下载" id="downlond" />
  197. </td>
  198. </tr>
  199. </tbody>
  200. </table>
  201. </div>
  202. <!--质检详情列表-->
  203. <!--<div class="divDataItems">
  204. <table class="table table-bordered text-center table-hover" style="width: 100%;">
  205. <thead>
  206. <tr class="thead_title">
  207. <td colspan="2" style="background-color: #D5EDFE;">分类</td>
  208. <td style="background-color: #D5EDFE;">指标</td>
  209. <td style="background-color: #D5EDFE;">分值</td>
  210. <td style="background-color: #D5EDFE;">评分</td>
  211. </tr>
  212. </thead>
  213. <tbody id="tbody">
  214. </tbody>
  215. <tfoot id="quality_tfoot">
  216. </tfoot>
  217. </table>
  218. </div>-->
  219. <!--
  220. 作者:offline
  221. 时间:2024-03-11
  222. 描述:质检问题
  223. -->
  224. <div class="divDataItems">
  225. <table class="table table-bordered table-hover" style="width: 100%;">
  226. <tr class="thead_title">
  227. <th>1. 质检中是否存在问题?</th>
  228. <td>
  229. <input type="radio" name="qst1"/> 是
  230. <input type="radio" name="qst1" checked="checked"/> 否
  231. </td>
  232. </tr>
  233. <tr>
  234. <th>2. 存在问题?</th>
  235. <td colspan="5">
  236. <textarea name="" rows="3" id="qst2" cols="20" style="width: 100%;"></textarea>
  237. </td>
  238. </tr>
  239. <tr>
  240. <th>3. 需关注用户问题?</th>
  241. <td colspan="5">
  242. <textarea name="" rows="3" cols="20" id="qst3" style="width: 100%;"></textarea>
  243. </td>
  244. </tr>
  245. </table>
  246. </div>
  247. </div>
  248. </div>
  249. </div>
  250. <script>
  251. var Phone; //电话
  252. var Usercode; //工号
  253. var Calltype; //=呼叫类型(呼入/呼出)
  254. var Starttime; //开始时间
  255. var Endtime; //结束时间
  256. var zjID;
  257. var exportParam;
  258. var seatlist = []; //坐席列表
  259. $(function() {
  260. //营业部
  261. getDepartList($('#_saleOffice'))
  262. Finishs();
  263. //获取坐席
  264. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  265. token: $.cookie("token")
  266. }, function(result) {
  267. if(result.state.toLowerCase() == "success") {
  268. seatlist = result.data;
  269. bindseat($("#Select"));
  270. bindseat($("#usercode"));
  271. }
  272. });
  273. //高级搜索s
  274. $(".Gj").click(function() {
  275. $(".t-shade").addClass("cx");
  276. $(".gjss").addClass("cx");
  277. $(".xqlb").removeClass("cx");
  278. });
  279. $(".exportBtn").click(function(){
  280. helper.methods.exportFileFun('QCManage/ExportYZJList',exportParam)
  281. })
  282. //关闭弹框
  283. $(".setwin").click(function() {
  284. $(".t-shade").removeClass("cx");
  285. $("#tbody").html('');
  286. $("#quality_tfoot").html('');
  287. });
  288. //搜索 验证
  289. $(".Seach").click(function() {
  290. Phone = $('#phone').val().trim();
  291. Usercode = $('#usercode').val();
  292. Calltype = $('#calltype').val();
  293. Starttime = $('#starttime').val();
  294. Endtime = $('#endtime').val();
  295. Finishs(Phone, Usercode, Calltype, Starttime, Endtime);
  296. $('#phone').val('');
  297. $('#usercode').val('');
  298. $('#calltype').val('');
  299. $('#starttime').val('');
  300. $('#endtime').val('');
  301. $(".t-shade ").removeClass("cx");
  302. });
  303. });
  304. /*获取选中行对象*/
  305. $('#goods').on("click-row.bs.table", function(e, row, ele) {
  306. console.log(row, 'row')
  307. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  308. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  309. $(".zj_phone").text(row.CallNumber);
  310. $(".zj_time").text(row.TalkStartTime);
  311. $(".zj_calltype").html(call(row.F_CallType));
  312. $(".zj_talklongtime").text(row.TalkLongTime);
  313. $(".zj_usercode").text(row.UserCode);
  314. $(".zj_username").text(row.UserName);
  315. $('#downlond').html('<a href="' + row.FilePath + '" class="btns" download="filename">下载</a>');
  316. // var zjID = row._callrecordsid;
  317. // Xq(zjID);
  318. });
  319. /*录音质检*/
  320. function setCode(val, row) {
  321. var id = row.CallRecordsId
  322. if(val) {
  323. return '<div class="imgs">' +
  324. '<img src="../img/vice.png" alt="" onclick= ck(this) item="' + val + '" id="' + id + '" />' +
  325. '</div>';
  326. } else {
  327. return '';
  328. }
  329. }
  330. //编号
  331. function Code(val, row, index) {
  332. return index + 1;
  333. }
  334. //营业部
  335. function getDepartList(obj) {
  336. obj.empty();
  337. let str = '<option value="">请选择</option>'
  338. $.getJSON(huayi.config.callcenter_url + 'CallOutPlan/GetDepartList', {
  339. "token": $.cookie("token")
  340. }, function(result) {
  341. if(result.state.toLowerCase() == "success") {
  342. result.data.forEach(function(v, n) {
  343. str += '<option value="' + v.F_DeptId + '">' + v.F_DeptName + '</option>'
  344. })
  345. obj.html(str)
  346. }
  347. })
  348. }
  349. //质检
  350. function quality(val) {
  351. if(val == 0) {
  352. return '<div class="imgs">未质检' +
  353. '</div>';
  354. } else {
  355. return '<div class="imgs">已质检' +
  356. '</div>';
  357. }
  358. }
  359. //方向呼出
  360. function call(val) {
  361. if(val == 0) {
  362. return '<div class="imgs">呼入' +
  363. '</div>';
  364. } else {
  365. return '<div class="imgs">呼出' +
  366. '</div>';
  367. }
  368. }
  369. //状态
  370. function states(val) {
  371. if(val == 0) {
  372. return '<div class="imgs">未接通' +
  373. '</div>';
  374. } else {
  375. return '<div class="imgs">已接通' +
  376. '</div>';
  377. }
  378. }
  379. function ck(val, id) {
  380. $(".t-shade").addClass("cx");
  381. $(".gjss").removeClass("cx");
  382. $(".xqlb").addClass("cx");
  383. var id = $(val).attr('id');
  384. Xq(id);
  385. var path = $(val).attr("item");
  386. $(".Ly_box").empty();
  387. $('<audio style="width:100%;"class=" " src="' + path + '" loop="loop" controls="controls"></audio>').appendTo(".Ly_box");
  388. }
  389. //搜索
  390. $(".Ss").click(function() {
  391. Usercode = $("#Select").val();
  392. Phone = $(".photo").val().trim();
  393. Finishs(Phone, Usercode);
  394. });
  395. //回车搜索
  396. $('.photo').on('keypress', function(e) {
  397. if(e.keyCode == 13) {
  398. Usercode = $("#Select").val();
  399. Phone = $(".photo").val().trim();
  400. Finishs(Phone, Usercode);
  401. }
  402. })
  403. function Xq(zjID) {
  404. $.ajax({
  405. type: "get",
  406. url: huayi.config.callcenter_url + "QCManage/GetQcResult",
  407. //url: "http://117.158.196.116:8878/QCManage/GetIndexList",
  408. dataType: 'json',
  409. async: true,
  410. data: {
  411. id: zjID, ///通话ID
  412. token: $.cookie("token")
  413. },
  414. success: function(data) {
  415. if (data.data && data.data.length > 0) {
  416. $('#qst2').val(data.data[0].F_ExistProblem);
  417. $('#qst3').val(data.data[0].F_FocusUserProblem);
  418. if (data.data[0].F_QCExistProblem) {
  419. $('input[name="qst1"]')[0].checked = true
  420. $('input[name="qst1"]')[1].checked = false
  421. } else {
  422. $('input[name="qst1"]')[1].checked = true
  423. $('input[name="qst1"]')[0].checked = false
  424. }
  425. }
  426. }
  427. });
  428. }
  429. //获取已质检列表
  430. function Finishs(Phone, Usercode, Calltype, Starttime, Endtime) {
  431. //销毁表格
  432. $('#goods').bootstrapTable('destroy');
  433. //初始化表格,动态从服务器加载数据
  434. $("#goods").bootstrapTable({
  435. method: "get", //使用get请求到服务器获取数据
  436. // url:'zj.json',
  437. //url: "http://117.158.196.116:8878/QCManage/GetYZJList",
  438. url: huayi.config.callcenter_url + "QCManage/GetYZJListNew", //获取数据的Servlet地址
  439. striped: true, //表格显示条纹
  440. pagination: true, //启动分页
  441. pageSize: 5, //每页显示的记录数
  442. pageNumber: 1, //当前第几页
  443. pageList: [5, 10, 50, 100], //记录数可选列表
  444. contentType: 'application/x-www-form-urlencoded',
  445. search: false, //是否启用查询
  446. showColumns: false, //显示下拉框勾选要显示的列
  447. showRefresh: false, //显示刷新按钮
  448. sidePagination: "server", //表示服务端请求
  449. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  450. //设置为limit可以获取limit, offset, search, sort, order
  451. queryParamsType: "undefined",
  452. queryParams: function queryParams(params) { //设置查询参数
  453. var param = {
  454. page: params.pageNumber,
  455. pagesize: params.pageSize,
  456. phone: Phone,
  457. usercode: Usercode,
  458. calltype: Calltype,
  459. starttime: Starttime,
  460. endtime: Endtime,
  461. deptid: $('#_saleOffice').val(),
  462. token: $.cookie("token")
  463. };
  464. exportParam = param
  465. console.log(exportParam)
  466. return param;
  467. },
  468. onLoadSuccess: function() { //加载成功时执行
  469. // layer.msg("加载成功");
  470. },
  471. onLoadError: function() { //加载失败时执行
  472. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  473. }
  474. });
  475. }
  476. //坐席列表
  477. function bindseat(obj) {
  478. obj.empty();
  479. obj.append('<option value="">全部</option>');
  480. $(seatlist).each(function(i, n) {
  481. obj.append('<option value="' + n.F_UserCode + '">' + n.F_UserName + '</option>');
  482. })
  483. }
  484. </script>
  485. </body>
  486. </html>