zhoufan
/
NYDX_CallCenter_UI


			
				
					
						
						
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							<!DOCTYPE html>
<html>

	<head>
		<meta charset="UTF-8">
		<title>待处理列表</title>
		<meta name="viewport" content="width=device-width, initial-scale=1.0">
		<script src="../Script/Common/huayi.load.js"></script>
		<script src="../Script/Common/huayi.config.js"></script>
		<link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
		<link href="../css/WorkOrder/Search.css" rel="stylesheet">
		<link href="../css/init.css" rel="stylesheet" />
		<script src="../js/zTree/jquery.ztree.core.js"></script>
		<script src="../js/laydate/laydate.js"></script>
		<script src="../js/download/download.js"></script>
		<style>
			table td {
				word-break: break-all;
				word-wrap: break-word;
			}
			
			.Message_box label {
				padding: 5px;
				width: 20%;
			}
			
			.award_box {
				display: none;
			}
			
			#xl_box {
				width: 170px;
				height: 25px;
				border: none;
				outline: none;
			}
			
			#STime {
				background-color: #FFF;
				background-image: none;
				border: 1px solid #e5e6e7;
				border-radius: 1px;
				color: inherit;
				padding: 2px 2PX 2PX 10PX;
			}
			.file_list{
			    position: absolute;
			    top: 30px;
			    right: 35px;
			}
			ul li{
				margin-left: 30px;
			}
		</style>
	</head>

	<body class="gray-bg">
		<div class="wrapper wrapper-content animated fadeInRight">
			<div class="daoHang clearfix">
				<div class="dhLeft">
					<sapn><i class="syIcon"></i>位置：
						<a href="javaScript:;" id="ReIndex">首页</a>&gt;
						<a href="javaScript:;">工单管理</a>&gt;
						<a href="" style="color: #000;">待处理工单</a>
					</sapn>
				</div>
			</div>
			<div class="th-box">
				<div class="th-bar">
					<div class="seach-box fr">
						<ul>
							<li style="position: relative;">创建时间：
								<i class="tub fa fa-calendar" style="top: 5px;"></i>
								<input class="x-color laydate-icon" type="text" id="STime" style="width: 240px;" />
							</li>
							<li>
								问题分类：
								<select name="" id="MessageType" style="padding: 3px;border-color: #e5e6e7;">
									<option value="">--请选择--</option>
								</select>
							</li>
							<li>
								坐席:
								<select name="" id="zx" style="padding: 3px;border-color: #e5e6e7;">
									<option value="">--请选择--</option>
								</select>
							</li>
							<li>客户电话：<input class="photo x-color inputs" type="text" id="tel" /></li>
							<li>
								<a class="sc_btn btns ss">搜索</a>
							</li>
						</ul>
					</div>
				</div>
			</div>
			<div style="width: 100%;padding: 10px;">
				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
					<thead>
						<tr>
							<th data-field="WorkOrderID" data-formatter="Appoint" data-align="center">操作</th>
							<th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
							<th data-field="Detail" data-formatter="Detail" data-align="center">反映问题</th>
							<th data-field="clcontent" data-formatter="Detail" data-align="center">问题处理情况</th>
							<!--<th data-field="IsAudit" data-align="center" data-formatter="Audit">信息审核</th>-->
							<th data-field="InfoType" data-align="center">问题分类</th>
							<th data-field="InfoTypeDetail" data-align="center">热点问题</th>
							<th data-field="Unit" data-align="center">处理部门</th>
							<th data-field="Customer" data-align="center">客户姓名</th>
							<th data-field="CustomerTel" data-align="center">客户电话</th>
							<th data-field="CreateUser" data-align="center">坐席工号</th>
							<th data-field="CreateUserName" data-align="center">坐席姓名</th>
							<th data-field="CreateTime" data-align="center">创建时间</th>
							<th data-field="Source" data-align="center">工单来源</th>
						</tr>
					</thead>
				</table>
			</div>
			<!--查看详情-->
			<div class="ckxq  Hidens">
				<ul class="clearfix ckxq_ul">
					<li class="Active" index="0">工单详情</li>
					<li index="1">处理记录</li>
					<!--<li index="4">评论记录</li>-->
					<span class="Closed">×</span>
				</ul>
				<div class="gdxq">
					<div class="">
						<table id="gdxq_table" border="0" class="table table-bordered  table-hover " style="width: 100%;">
							<tbody class="tbodys">
								<tr>
									<th>工单编号：</th>
									<td>
										<span id="xq_gdbh"></span>
									</td>
								<!--	<th>工单类型：</th>
									<td>
										<span id="xq_gdlx"></span>
									</td>-->
									<th>问题分类：</th>
									<td>
										<span id="xq_xxfl"></span>
									</td>
									<th>创建时间：</th>
									<td>
										<span id="xq_cjsj"></span>
									</td>
								</tr>
								<tr>
									<th>工单状态：</th>
									<td>
										<span id="xq_gdzt"></span>
									</td>
									<th>客户姓名：</th>
									<td>
										<span id="xq_khxm"></span>
									</td>
									<th>客户电话：</th>
									<td>
										<span id="xq_khdh">
										</span>
									</td>
								</tr>
								<tr>
									<th>工单来源：</th>
									<td>
										<span id="xq_wtlx"></span>
									</td>
									<th>坐席工号：</th>
									<td>
										<span id="xq_zxgh"></span>
									</td>
									<th>坐席姓名：</th>
									<td>
										<span id="xq_zxxm"></span>
									</td>
								</tr>
								<tr>
									<!-- <th>营业部：</th>
									<td>
										<span id="xq_county"></span>
									</td> -->
									<th>热点问题：</th>
									<td>
										<span id="xq_rdwt"></span>
									</td>
									<th>调查时间：</th>
									<td>
										<span id="xq_time"></span>
									</td>
									<th>调查员：</th>
									<td>
										<span id="xq_investigator"></span>
									</td>
								</tr>
								<tr>
									
									<th>处理部门：</th>
									<td>
										<span id="xq_jbdw"></span>
									</td>
									<th></th>
									<td></td>
								</tr>
								<tr>
									<th>反映问题：</th>
									<td colspan="5">
										<span id="xq_gdnr"></span>
									</td>
								</tr>
								<tr>
									<th>问题处理情况：</th>
									<td colspan="5">
										<span id="xq_cont"></span>
									</td>
								</tr>
								<tr>
									<th>备注：</th>
									<td colspan="5">
										<span id="xq_remarks"></span>
									</td>
								</tr>
								<tr>
									<th>图文信息：</th>
									<td colspan="5">
										<div class="" id="IMG_box">

										</div>
									</td>
								</tr>
							</tbody>

						</table>
					</div>
				</div>
				<div class="gdxq" style="display:none;">
					<table id="cllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
						<thead>
							<tr>
								<th data-field="WorkOrderID" data-formatter="ComXQ">处理详情</th>
								<th data-field="CreateTime">创建时间</th>
							</tr>
						</thead>
					</table>
				</div>

				<div class="gdxq" style="display:none;">
					<table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
						<thead>
							<tr>
								<th data-field="CreateUserName">评论人</th>
								<th data-field="Detail">评论详情</th>
								<th data-field="CreateTime">创建时间</th>
							</tr>
						</thead>
					</table>
				</div>
			</div>
		</div>
		<script src="../js/WorkOrder/WorkOrder.js"></script>
		<script>
		
			$(document).ready(function() {
				
				getSeat()
				laydate.render({
					elem: '#STime',
					range: '~',
					calendar: true,
					theme: '#1ab394',
				});
				helper.getDropList.getlistDropByDic($('#MessageType'), 'WTFL')
				
			})
			function initTable() {
				//先销毁表格
				$('#workorderlist').bootstrapTable('destroy');
				//初始化表格,动态从服务器加载数据
				$("#workorderlist").bootstrapTable({
					method: "get", //使用get请求到服务器获取数据
					url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
					striped: true, //表格显示条纹
					pagination: true, //启动分页
					pageSize: 5, //每页显示的记录数
					pageList: [5, 10, 50, 100], //记录数可选列表
					contentType: 'application/x-www-form-urlencoded',
					pageNumber: 1, //当前第几页
					search: false, //是否启用查询
					showColumns: false, //显示下拉框勾选要显示的列
					showRefresh: false, //显示刷新按钮
					sidePagination: "server", //表示服务端请求
					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
					//设置为limit可以获取limit, offset, search, sort, order
					queryParamsType: "undefined",
					queryParams: function queryParams(params) { //设置查询参数
						var param = {
							page: params.pageNumber,
							pagesize: params.pageSize,
							ltype: 0,//ltype 0待完成，1已完成,2我参与的
							// key: $("#ss_gdnr").val().trim(),
							// name: $("#name").val().trim(),
							tel: $("#tel").val().trim(),
							infotype:$('#MessageType').val(),
							usercode:$('#zx').val(),
							starttime: $('#STime').val().split(' ~ ')[0], //
							endtime: $('#STime').val().split(' ~ ')[1], ///
							token: $.cookie("token")
						};

						return param;
					},
					onLoadSuccess: function() { //加载成功时执行
						//layer.msg("加载成功");
					},
					onLoadError: function() { //加载失败时执行
						//layer.msg("加载数据失败", { time: 1500, icon: 2 });
					}
				});
			}
			function getSeat(){
				$.ajax({
					type: "get",
					url: huayi.config.callcenter_url + "UserAccount/GetSeatList",
					dataType: 'json',
					async: true,
					data: {
						token: $.cookie("token")
					},
					success: function(data) {
						var Count = data.data;
						for(var i = 0; i < Count.length; i++) {
							//console.log(Count[i].F_UserName);
							$("<option value='" + Count[i].F_UserCode + "'>" + Count[i].F_UserName + "</option>").appendTo($("#zx"));
						}
					}
				});
			}
			
		</script>
	</body>

</html>