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main.js 15KB

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  1. var ws, n = 0,
  2. timer, hidTel, hidCallID;
  3. var lockReconnect = false; //避免重复连接
  4. var obj = {};
  5. //hidCallID = "33083"; //data.CallID
  6. var cls = 0;
  7. var lasttime = new Date().getTime();
  8. //创建scoket连接
  9. function createWebSocket() {
  10. try {
  11. $("#top-search li i").removeClass("active");
  12. if(localStorage.getItem('F_RoleName')!="视屏通话"){
  13. ws = new WebSocket("ws://" + huayi.config.socket_ip + ":" + huayi.config.socket_port);
  14. } else {
  15. ws = new WebSocket("wss://" + huayi.config.videoSocket_ip + ":" + huayi.config.videoSocket_port);
  16. }
  17. // ws = new WebSocket("ws://" + huayi.config.socket_ip + ":" + huayi.config.socket_port);
  18. Connect();
  19. } catch(e) {
  20. reconnect();
  21. }
  22. }
  23. //连接
  24. function Connect() {
  25. try {
  26. ws.onopen = function() {
  27. console.log(new Date() + " " + "建立连接");
  28. //心跳检测重置
  29. heartCheck.reset().start();
  30. cls = 0;
  31. $(".Login").addClass("active");
  32. //自动签入
  33. //lasttime = new Date().getTime();
  34. //obj.Type = "Login";
  35. //obj.AgentType = "0";
  36. Send();
  37. };
  38. //接收到消息的回调方法
  39. ws.onmessage = function(evt) {
  40. //如果获取到消息,心跳检测重置
  41. //拿到任何消息都说明当前连接是正常的
  42. heartCheck.reset().start();
  43. var myDate = new Date();
  44. console.log(myDate + " receive " + evt.data);
  45. var data = JSON.parse(evt.data)[0];
  46. if(data) {
  47. var rlt = data.Result;
  48. if(rlt == true) {
  49. var type = data.Type;
  50. switch(type.toLowerCase()) {
  51. //case "heart": HeartBack(); break;//心跳
  52. case "login":
  53. LoginBack();
  54. break; //签入
  55. case "logout":
  56. LogoutBack();
  57. break; //签出
  58. case "dropcall":
  59. DropCallBack();
  60. break; //挂断
  61. case "makecall":
  62. MakeCallBack();
  63. break; //外呼
  64. case "setstate":
  65. SetState(data);
  66. break; //置忙置闲
  67. //case "saybusy": SayBusyBack(data); break;
  68. //case "sayfree": SayFreeBack(data); break;
  69. case "meeting":
  70. MeetingBack();
  71. break; //多方通话
  72. case "transfer":
  73. TransferBack();
  74. break; //转移
  75. case "hold":
  76. HoldBack();
  77. break; //保持
  78. case "retrieve":
  79. RetrieveBack();
  80. break; //接回
  81. case "incoming":
  82. IncomingBack(data);
  83. break; //来电
  84. case "subscribe":
  85. SubScribeBack();
  86. break; //监测
  87. case "subscribecancel":
  88. SubScribeCancelBack();
  89. break; //停止监测
  90. case "agentstate":
  91. AgentStateBack(data);
  92. break; //坐席状态
  93. case "linestate":
  94. LineStateBack(data);
  95. break; //线路状态
  96. case "motorsetstate":
  97. SayFreeBack();
  98. break; //班长置闲
  99. case "linestateagent":
  100. LineStateAgentBack(data);
  101. break; //线路状态通知
  102. case "callid":
  103. CallIDBack(data);
  104. break; //获取callid
  105. case "recordpath":
  106. RecordPathBack(data);
  107. break; //录音返回
  108. }
  109. } else {
  110. if(rlt == false) {
  111. //layer.confirm('操作失败!', {
  112. // btn: ['确定']
  113. //});
  114. $(".hwzt").text('操作失败!');
  115. } else {
  116. $(".hwzt").text(rlt);
  117. //layer.confirm(rlt, {
  118. // btn: ['确定']
  119. //});
  120. }
  121. }
  122. }
  123. };
  124. //连接关闭的回调方法
  125. ws.onclose = function(evt) {
  126. if(cls == 0) {
  127. cls = 1;
  128. //console.log("连接关闭!");
  129. //layer.confirm('连接关闭!', {
  130. // btn: ['确定']
  131. //});
  132. $(".hwzt").text('连接关闭!');
  133. $("#top-search li i").removeClass("active");
  134. reconnect();
  135. }
  136. };
  137. //连接发生错误的回调方法
  138. ws.onerror = function(evt) {
  139. //产生异常
  140. $(".hwzt").text('连接出现异常!');
  141. console.log(ws);
  142. if(ws == null || ws.readyState != ws.OPEN) {
  143. console.log(new Date() + "开始重连");
  144. reconnect();
  145. }
  146. };
  147. } catch(ex) {
  148. $(".hwzt").text('连接关闭 try-catch!');
  149. $("#top-search li i").removeClass("active");
  150. reconnect();
  151. }
  152. }
  153. //重连
  154. function reconnect() {
  155. if(lockReconnect) return;
  156. lockReconnect = true;
  157. //没连接上会一直重连,设置延迟避免请求过多
  158. setTimeout(function() {
  159. console.log(new Date() + " " + "重连中……");
  160. createWebSocket("ws://" + huayi.config.socket_ip + ":" + huayi.config.socket_port);
  161. lockReconnect = false;
  162. }, 2000);
  163. }
  164. //发送
  165. function Send() {
  166. if(ws.readyState != ws.OPEN) {
  167. reconnect();
  168. }
  169. if(ws.readyState == ws.OPEN) {
  170. if(obj.Type == null){
  171. obj.Type = 'Heart'
  172. }
  173. console.log(new Date() + " send " + JSON.stringify(obj));
  174. ws.send(JSON.stringify(obj));
  175. // obj = {"AgentExten":"1031","AgentGroup":12,"AgentID":"8002","Type":"Heart","AgentType":"0"};
  176. // console.log(obj);
  177. ws.send(obj);
  178. //ws.send(JSON.stringify(obj));
  179. }
  180. }
  181. //心跳检测
  182. var heartCheck = {
  183. timeout: 25000, //25秒
  184. timeoutObj: null,
  185. serverTimeoutObj: null,
  186. reset: function() {
  187. clearTimeout(this.timeoutObj);
  188. clearTimeout(this.serverTimeoutObj);
  189. return this;
  190. },
  191. start: function() {
  192. var self = this;
  193. this.timeoutObj = setTimeout(function() {
  194. //这里发送一个心跳,后端收到后,返回一个心跳消息,
  195. //onmessage拿到返回的心跳就说明连接正常
  196. obj.Type = "Heart";
  197. Send();
  198. self.serverTimeoutObj = setTimeout(function() { //如果超过一定时间还没重置,说明后端主动断开了
  199. ws.close(); //如果onclose会执行reconnect,我们执行ws.close()就行了.如果直接执行reconnect 会触发onclose导致重连两次
  200. }, self.timeout)
  201. }, this.timeout)
  202. }
  203. }
  204. //签入
  205. function LoginBack() {
  206. console.log(11)
  207. $("#top-search li i").removeClass("active");
  208. $(".Logout").addClass("active");
  209. $(".SayBusy").addClass("active");
  210. $(".MakeCall").addClass("active");
  211. $(".zxzt").removeClass("br").addClass("bl");//绿灯
  212. $(".fwzt").removeClass("br").addClass("bl");//绿灯
  213. $(".hwzt").text('');
  214. }
  215. //签出
  216. function LogoutBack() {
  217. $("#top-search li i").removeClass("active");
  218. $(".Login").addClass("active");
  219. $(".zxzt").removeClass("bl").addClass("br");//红灯
  220. $(".fwzt").removeClass("bl").addClass("br");//红灯
  221. $(".hwzt").text('');
  222. }
  223. //来电
  224. function IncomingBack(data) {
  225. var p = '<a href="javascript:;" class="active J_menuTab" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID=' + data.CallID + '">来电弹屏' + data.Number + ' <i class="fa fa-times-circle"></i></a>';
  226. $(".J_menuTab").removeClass("active");
  227. var nif = '<iframe class="J_iframe J_iframeNew" name="iframe' + data.CallID + '" width="100%" height="100%" src="./callScreen/callScreen.html?Number=' + data.Number + '&CallID=' + data.CallID + '" frameborder="0" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID=' + data.CallID + '" seamless></iframe>';
  228. $(".J_mainContent").find("iframe.J_iframe").hide().parents(".J_mainContent").append(nif);
  229. $(".J_menuTabs .page-tabs-content").append(p);
  230. hidTel = data.Number;
  231. hidCallID = data.CallID;
  232. }
  233. //***************************************************
  234. function CallIDBack(data) {
  235. console.log(data)
  236. if(data.CurrID){
  237. localStorage.setItem('callid',data.CurrID)
  238. if (localStorage.getItem('taskCallIdFlag')) {
  239. localStorage.setItem('taskCallid',data.CurrID)
  240. localStorage.setItem('taskCallIdFlag', false)
  241. }
  242. }
  243. }
  244. //挂断
  245. function DropCallBack() {
  246. $("#top-search li i").removeClass("active");
  247. $(".Logout").addClass("active");
  248. $(".SayBusy").addClass("active");
  249. $(".MakeCall").addClass("active");
  250. if(window.frames['iframe'+ hidCallID +'']){
  251. window.frames['iframe'+ hidCallID +''].$(".td-call").hide();
  252. }
  253. }
  254. //线路状态通知
  255. function LineStateAgentBack(data) {
  256. var obj = $("iframe:visible")
  257. //0分机不可用,1空闲,2摘机等待拨号,3正在拨号,4呼出振铃,5来电振铃,6通话中,7播放忙音中,8移除IP分机,9通话保持中
  258. if(data.State == '0') {
  259. $(".hwzt").text('分机不可用'); //左下角状态显示
  260. //$(".fwzt").removeClass("br").removeClass("bl");
  261. $(".fwzt").removeClass("bl").addClass("br");//20180508by fanlongfei 增加话机状态灯
  262. $(".zxzt").removeClass("bl").addClass("br");//20180508by fanlongfei 增加坐席状态灯
  263. }
  264. if(data.State == '1') {
  265. $(".hwzt").text('空闲'); //左下角状态显示
  266. $(".fwzt").removeClass("br").addClass("bl");
  267. $(".zxzt").removeClass("br").addClass("bl");//20180508by fanlongfei 增加坐席状态灯
  268. if(window.frames['iframe'+ hidCallID +'']){
  269. window.frames['iframe'+ hidCallID +''].clearInter();
  270. }
  271. if(hidTel && hidCallID) {
  272. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateGJ', {
  273. callid: hidTel,
  274. "token": $.cookie("token")
  275. }, function(result) {
  276. result = JSON.parse(result);
  277. if(result.state.toLowerCase() == "success") {}
  278. })
  279. }
  280. $("#top-search li i").removeClass("active");
  281. $(".Logout").addClass("active");
  282. $(".SayBusy").addClass("active");
  283. $(".MakeCall").addClass("active");
  284. if(window.frames['iframe'+ hidCallID +'']){
  285. window.frames['iframe'+ hidCallID +''].$(".td-call").hide();
  286. }
  287. }
  288. if(data.State == '2') {
  289. $(".hwzt").text('摘机等待拨号'); //左下角状态显示
  290. }
  291. if(data.State == '3') {
  292. $(".hwzt").text('正在拨号'); //左下角状态显示
  293. }
  294. if(data.State == '4') {
  295. $(".hwzt").text('呼出振铃'); //左下角状态显示
  296. }
  297. if(data.State == '5') {
  298. $(".hwzt").text('来电振铃'); //左下角状态显示
  299. //$(".fwzt").removeClass("bl").addClass("br");
  300. $(".fwzt").removeClass("br").addClass("bl");//20180508by fanlongfei 增加话机状态灯
  301. $(".zxzt").removeClass("bl").addClass("br");//20180508by fanlongfei 增加坐席状态灯
  302. if(hidTel && hidCallID) {
  303. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateZL', {
  304. callid: hidCallID,
  305. "token": $.cookie("token")
  306. }, function(result) {
  307. result = JSON.parse(result);
  308. if(result.state.toLowerCase() == "success") {}
  309. })
  310. }
  311. }
  312. if(data.State == '6') {
  313. $(".hwzt").text('通话中'); //左下角状态显示
  314. $(".fwzt").removeClass("bl").addClass("br");
  315. $(".zxzt").removeClass("bl").addClass("br");//20180508by fanlongfei 增加坐席状态灯
  316. if(hidTel && hidCallID) {
  317. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateZJ', {
  318. callid: hidCallID,
  319. "token": $.cookie("token")
  320. }, function(result) {
  321. result = JSON.parse(result);
  322. if(result.state.toLowerCase() == "success") {}
  323. })
  324. }
  325. // $(".td-call").show();
  326. // n = 0;
  327. $("#top-search li i").removeClass("active");
  328. $(".DropCall").addClass("active");
  329. $(".Hold").addClass("active");
  330. $(".Transfer").addClass("active");
  331. $(".Meeting").addClass("active");
  332. if(window.frames['iframe'+ hidCallID +'']){
  333. setTimeout(window.frames['iframe'+ hidCallID +''].calling(),500);/*2018-05-19 zhangshuangnan 修改 ps: 因软电话设置为 自动应答 通话时间不计时问题*/
  334. }
  335. }
  336. if(data.State == '7') {
  337. $(".hwzt").text('播放忙音中'); //左下角状态显示
  338. }
  339. if(data.State == '8') {
  340. $(".hwzt").text('移除IP分机'); //左下角状态显示
  341. }
  342. if(data.State == '9') {
  343. $(".hwzt").text('通话保持中'); //左下角状态显示
  344. }
  345. }
  346. function toDub(i) {
  347. return i < 10 ? "0" + i : "" + i;
  348. }
  349. //外呼
  350. function MakeCallBack() {
  351. $("#top-search li i").removeClass("active");
  352. $(".DropCall").addClass("active");
  353. }
  354. //置忙置闲
  355. function SetState(obj) {
  356. if(obj.State == '5') {//来电振铃 点击置忙
  357. $(".SayBusy").removeClass("active");
  358. $(".SayFree").addClass("active");
  359. $(".zxzt").removeClass("bl").addClass("br");//红灯
  360. $(".hwzt").text('置忙');
  361. }
  362. if(obj.State == '2') {//2摘机等待拨号 点击置闲
  363. $(".SayBusy").addClass("active");
  364. $(".SayFree").removeClass("active");
  365. $(".zxzt").removeClass("br").addClass("bl");//绿灯
  366. $(".hwzt").text('空闲');
  367. }
  368. }
  369. //置忙
  370. function SayBusyBack() {
  371. $(".SayBusy").removeClass("active");
  372. $(".SayFree").addClass("active");
  373. }
  374. //坐席班长置闲
  375. function SayFreeBack() {
  376. $(".SayBusy").addClass("active");
  377. $(".SayFree").removeClass("active");
  378. $(".zxzt").removeClass("br").addClass("bl"); // 2018/05/08 by fanlongfei 增加坐席状态指示
  379. $(".hwzt").text('空闲');// 2018/05/08 by fanlongfei 增加坐席状态指示
  380. }
  381. //多方通话
  382. function MeetingBack() {
  383. }
  384. //转移
  385. function TransferBack() {
  386. $("#top-search li i").removeClass("active");
  387. $(".Logout").addClass("active");
  388. $(".SayBusy").addClass("active");
  389. $(".MakeCall").addClass("active");
  390. }
  391. //保持
  392. function HoldBack() {
  393. $(".Hold").removeClass("active");
  394. $(".Retrieve").addClass("active");
  395. }
  396. //接回
  397. function RetrieveBack() {
  398. $(".Hold").addClass("active");
  399. $(".Retrieve").removeClass("active");
  400. }
  401. //坐席监控开始监测
  402. function SubScribeBack() {
  403. $('#content-main .J_iframeNew').each(function(i,n){
  404. if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
  405. window.frames[$(this).attr("name")].Start();
  406. }
  407. })/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
  408. }
  409. //取消监测
  410. function SubScribeCancelBack() {
  411. $('#content-main .J_iframeNew').each(function(i,n){
  412. if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
  413. window.frames[$(this).attr("name")].Stop();
  414. }
  415. })/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
  416. }
  417. //班长监测返回状态
  418. //坐席状态
  419. function AgentStateBack(data) {
  420. $('#content-main .J_iframeNew').each(function(i,n){
  421. if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
  422. window.frames[$(this).attr("name")].UpdateAgentState(data.AgentID, data.State);
  423. }
  424. })/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
  425. }
  426. //线路状态
  427. function LineStateBack(data) {
  428. $('#content-main .J_iframeNew').each(function(i,n){
  429. if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
  430. window.frames[$(this).attr("name")].UpdateLineState(data.AgentID, data.State);
  431. }
  432. })/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
  433. }
  434. //录音返回
  435. function RecordPathBack(data) {
  436. $(".hidCallID").val(data.CallID);
  437. // 录屏 获取callid
  438. hidCallID = data.CallID
  439. //if ($(".hidTel").val() && $(".hidCallID").val()) {
  440. // $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateLY', { callid: $(".hidCallID").val(),path:data.RecPath, "token": $.cookie("token") }, function (result) {
  441. // result = JSON.parse(result);
  442. // if (result.state.toLowerCase() == "success") {
  443. // }
  444. // })
  445. //}
  446. if(hidTel) {
  447. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateLY', {
  448. callid: data.CallID,
  449. path: data.RecPath,
  450. "token": $.cookie("token")
  451. }, function(result) {
  452. result = JSON.parse(result);
  453. if(result.state.toLowerCase() == "success") {}
  454. })
  455. }
  456. }
  457. //获取当前的日期时间 格式“yyyy-MM-dd HH:mm:ss”
  458. function getNowFormatDate() {
  459. var date = new Date();
  460. var seperator1 = "-";
  461. var seperator2 = ":";
  462. var month = date.getMonth() + 1;
  463. var strDate = date.getDate();
  464. if(month >= 1 && month <= 9) {
  465. month = "0" + month;
  466. }
  467. if(strDate >= 0 && strDate <= 9) {
  468. strDate = "0" + strDate;
  469. }
  470. var currentdate = date.getFullYear() + seperator1 + month + seperator1 + strDate +
  471. " " + date.getHours() + seperator2 + date.getMinutes() +
  472. seperator2 + date.getSeconds();
  473. return currentdate;
  474. }
  475. //通话中执行变化
  476. var timer, n = 0;
  477. function calling() {
  478. $(".td-call").show();
  479. n = 0;
  480. clearInterval(timer);
  481. timer = setInterval(function() {
  482. n++;
  483. var m = parseInt(n / 60 % 60);
  484. var s = parseInt(n % 60);
  485. // var thsc=toDub(m) + ":" + toDub(s);
  486. $(".thsc").text(toDub(m) + ":" + toDub(s));
  487. }, 1000);
  488. }