濮阳12345web

ZXYHF.html 27KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>已回访</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. height: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 60%;
  89. margin: 10% auto;
  90. background-color: #fff;
  91. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  92. border-radius: 5px;
  93. }
  94. .shade_title {
  95. padding: 0 80px 0 20px;
  96. height: 42px;
  97. line-height: 42px;
  98. border-bottom: 1px solid #eee;
  99. font-size: 16px;
  100. color: #FFFFFF;
  101. overflow: hidden;
  102. background-color: #00a1cb;
  103. border-radius: 2px 2px 0 0;
  104. position: relative;
  105. border-top-left-radius: 5px;
  106. border-top-right-radius: 5px;
  107. }
  108. .cx {
  109. display: block;
  110. }
  111. .setwin {
  112. position: absolute;
  113. right: 15px;
  114. top: 5px;
  115. font-size: 0;
  116. line-height: initial;
  117. }
  118. .setwin a {
  119. position: relative;
  120. width: 16px;
  121. height: 16px;
  122. font-size: 20px;
  123. color: #fff;
  124. }
  125. .xg i {
  126. font-size: 16px;
  127. }
  128. .hidens {
  129. display: none;
  130. }
  131. .Min-width{
  132. width: 150px;
  133. }
  134. .hidens {
  135. display: none;
  136. }
  137. .inpBox {
  138. border: 1px solid #a9a9a9;
  139. height: 27px;
  140. width: 220px;
  141. display: inline-block;
  142. position: relative;
  143. vertical-align: middle;
  144. }
  145. .addTree {
  146. background: #fff;
  147. position: absolute;
  148. width: 100%;
  149. border: 1px solid darkgrey;
  150. right: 0;
  151. top: 26px;
  152. display: none;
  153. z-index: 222;
  154. }
  155. .xl {
  156. display: inline-block;
  157. background: url(../../img/dropDown.png) no-repeat;
  158. height: 100%;
  159. background-position: center center;
  160. width: 20px;
  161. position: absolute;
  162. right: 0;
  163. top: 0px;
  164. /* background-color: #f7bc8b; */
  165. cursor: pointer;
  166. }
  167. .ztree li span {
  168. border: none;
  169. padding: 0;
  170. }
  171. .inps {
  172. width: 217px;
  173. height: 24px;
  174. outline: none;
  175. border: 0;
  176. border-image-width: 0;
  177. padding: 0;
  178. padding-left: 3px;
  179. }
  180. .xl {
  181. display: inline-block;
  182. background: url(../img/dropDown.png) no-repeat;
  183. height: 100%;
  184. background-position: center center;
  185. width: 20px;
  186. position: absolute;
  187. right: 0;
  188. top: 0px;
  189. /* background-color: #f7bc8b; */
  190. cursor: pointer;
  191. }
  192. .Cleans{
  193. display: inline-block;
  194. width: 20px;
  195. position: absolute;
  196. right: 21px;
  197. top: 5px;
  198. display: none;
  199. }
  200. </style>
  201. </head>
  202. <body class="gray-bg">
  203. <div class="wrapper wrapper-content animated fadeInRight">
  204. <div class="daoHang clearfix">
  205. <div class="dhLeft">
  206. <sapn>
  207. <i class="syIcon"></i>位置:
  208. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  209. <a href="javaScript:;">业务监督</a>&gt;
  210. <a class="nowPosition">坐席已回访</a>
  211. </sapn>
  212. </div>
  213. <div class="dhRight">
  214. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  215. </div>
  216. </div>
  217. <div style="padding: 10px;" class="tj_content clearFix">
  218. <div style="padding: 10px;" class="tj_content clearFix">
  219. <div>
  220. <span>【搜索信息】</span>
  221. <div class="box_content">
  222. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  223. <tr>
  224. <th>诉求标题:</th>
  225. <td>
  226. <input type="text" placeholder="请输入关键字" id="key" class="Min-width" />
  227. </td>
  228. <th>工单号:</th>
  229. <td>
  230. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  231. </td>
  232. <th>时间:</th>
  233. <td colspan="3">
  234. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  235. </td>
  236. </tr>
  237. <tr>
  238. <th>工单状态:</th>
  239. <td>
  240. <select name="" id="state" class="select">
  241. <option selected="selected" value="">请选择</option>
  242. <option value="0">新工单</option>
  243. <option value="1">待交办</option>
  244. <option value="2">待查收</option>
  245. <option value="3">退回审核中</option>
  246. <option value="4">办理中</option>
  247. <option value="5">延时审核中</option>
  248. <option value="6">已办理</option>
  249. <option value="7">已回访</option>
  250. <option value="8">重办中</option>
  251. <option value="9">已结案</option>
  252. </select>
  253. </td>
  254. <th>工单来源:</th>
  255. <td>
  256. <select class="select_" id="source">
  257. </select>
  258. </td>
  259. <th>主题词:</th>
  260. <td>
  261. <select id="keyid" name="" class="select"></select>
  262. </td>
  263. <th>坐席:</th>
  264. <td>
  265. <select id="ZX" name="" class="select"></select>
  266. </td>
  267. </tr>
  268. <tr>
  269. <th>投诉电话:</th>
  270. <td>
  271. <input type="text" id="tel" class="Min-width" />
  272. </td>
  273. <th>投诉人:</th>
  274. <td>
  275. <input type="text" id="name" class="Min-width"/>
  276. </td>
  277. <th>主办单位:</th>
  278. <td>
  279. <div class="inpBox">
  280. <input type="text" class="inps" />
  281. <i class="Cleans fa fa-close"></i>
  282. <i class="xl xl_one"></i>
  283. <div class="addTree xlAdd">
  284. <ul id="addTreeDemo" class="ztree">
  285. </ul>
  286. </div>
  287. </div>
  288. </td>
  289. <th>类型:</th>
  290. <td>
  291. <select class="select_" id="type">
  292. </select>
  293. </td>
  294. <th></th>
  295. <td style="text-align: center;">
  296. <botton class="btns Seach">搜索</botton>
  297. <!--<botton class="btns ">导出</botton></td>-->
  298. </tr>
  299. </table>
  300. </div>
  301. </div>
  302. <div>
  303. <div style="width: 100%;padding: 10px;">
  304. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  305. <thead>
  306. <tr>
  307. <th data-checkbox="true"></th>
  308. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  309. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  310. <th data-field="DeptName" data-align="center">主办单位</th>
  311. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  312. <th data-field="UserName" data-align="center">受理人</th>
  313. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  314. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  315. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  316. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  317. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  318. </tr>
  319. </thead>
  320. <tbody class="list"></tbody>
  321. </table>
  322. </div>
  323. </div>
  324. </div>
  325. </div>
  326. <!--下载框-->
  327. <div class="t-shade lyxz">
  328. <div class="shade_k">
  329. <div class="shade_title">
  330. <span>录音播放与下载<srong class="cknum"></srong></span>
  331. <span class="setwin gbly"><a>x</a></span>
  332. </div>
  333. <div class="shade_content">
  334. <div class="Ly_box audiojs">
  335. </div>
  336. </div>
  337. </div>
  338. </div>
  339. <input type="hidden" id="PID" />
  340. <input type="hidden" id="Dpment" />
  341. </div>
  342. <script src="../css/laydate/laydate.js"></script>
  343. <script src="../My97DatePicker/WdatePicker.js"></script>
  344. <script src="../js/zTree/jquery.ztree.core.js"></script>
  345. <script>
  346. // return '<div class="imgs" >' +
  347. // '<a class="xg" title="查看" onclick="ckxq(' + val + ')"> <i class="fa fa-search"></i></a>' +
  348. // '<a class="xg" title="编辑" onclick="bj(' + val + ')"> <i class="fa fa-pencil-square-o"></i></a>' +
  349. // '<a class="xg" title="回访" onclick="back(' + val + ')"> <i class="fa fa-mail-reply"></i></a>' +
  350. // '<a class="xg" "title="强回"onclick="recycles(' + val + ')"> <i class="fa fa-exchange"></i></a>' +
  351. // '<a class="xg" title="结案" onclick="Lawsuit(' + val + ')"> <i class="fa fa-pie-chart"></i></a>' +
  352. // '<a class="xg" "title="交办"onclick="jb(' + val + ')"> <i class="fa fa-check-square-o"></i></a>' +
  353. // '<a class="xg" "title="回收"onclick="recycle(' + val + ')"> <i class="fa fa-retweet"></i></a>' +
  354. // '<a class="xg "title="督查" onclick="Supervision(' + val + ')"> <i class="fa fa-eye"></i></a>' +
  355. // '<a class="xg" "title="强制" onclick="StrongLawsuit(' + val + ')"> <i class="fa fa-check-circle"></i></a>' +
  356. // '<a class="xg" title="删除"onclick="move(' + val + ')"> <i class="fa fa-remove"></i></a>' +
  357. // '</div>';
  358. $(document).ready(function() {
  359. load();
  360. LY($("#source"));
  361. LB($("#type"));
  362. ZT($("#keyid"));
  363. ZX($("#ZX"));
  364. tree();
  365. laydate.skin('blue');
  366. laydate({
  367. elem: '#starttime',
  368. event: 'focus'
  369. });
  370. laydate({
  371. elem: '#endtime',
  372. event: 'focus'
  373. });
  374. ///搜素
  375. $(".Seach").click(function() {
  376. load();
  377. })
  378. $('.inps').focus(function() {
  379. $('.xlAdd').css('display', 'block')
  380. })
  381. $('.xl').click(function() {
  382. if($('.xlAdd').css('display') == 'block') {
  383. $('.xlAdd').css('display', 'none')
  384. } else {
  385. $('.xlAdd').css('display', 'block')
  386. }
  387. })
  388. $('.addTree').mouseleave(function() {
  389. $(this).css('display', 'none')
  390. })
  391. $(".Cleans ").click(function(){
  392. $('.inps').val("");
  393. $("#PID").val("");
  394. $("#Dpment").val("");
  395. })
  396. });
  397. //关闭录音弹出
  398. $(".gbly").click(function() {
  399. $(".lyxz").removeClass("cx");
  400. $('audio')[0].pause();
  401. });
  402. $("#orderlist").on("click-row.bs.table", function(e, row, ele) {
  403. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  404. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  405. });
  406. //获取查询信息
  407. function load() {
  408. //先销毁表格
  409. $('#orderlist').bootstrapTable('destroy');
  410. //初始化表格,动态从服务器加载数据
  411. $("#orderlist").bootstrapTable({
  412. method: "get", //使用get请求到服务器获取数据
  413. url: huayi.config.callcenter_url + "WorkOrder/GetZXDealList", //获取数据的Servlet地址
  414. contentType: "application/x-www-form-urlencoded",
  415. striped: true, //表格显示条纹
  416. pagination: true, //启动分页
  417. pageSize: 10, //每页显示的记录数
  418. pageNumber: 1, //当前第几页
  419. pageList: [10, 20, 50, 100], //记录数可选列表
  420. search: false, //是否启用查询
  421. showColumns: false, //显示下拉框勾选要显示的列
  422. showRefresh: false, //显示刷新按钮
  423. sidePagination: "server", //表示服务端请求
  424. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  425. //设置为limit可以获取limit, offset, search, sort, order
  426. queryParamsType: "undefined",
  427. queryParams: function queryParams(params) { //设置查询参数
  428. var param = {
  429. page: params.pageNumber,
  430. pagesize: params.pageSize,
  431. workid: $("#wids").val(),
  432. state: $("#state").val(), //=工单状态
  433. type: $("#type").val(), //=工单类型
  434. bigtype: $("#bigtype").val(), //=大类别
  435. smalltype: $("#smalltype").val(), //=小类别
  436. key: $("#key").val(), //=关键字
  437. tel: $("#tel").val(), //=客户电话
  438. name: $("#name").val(), //=客户名称
  439. usercode: $("#ZX").val(), //=坐席工号
  440. keyid: $("#keyid").val(), //=关键词id
  441. source: $("#source").val(), //=来源&
  442. starttime: $("#starttime").val(), //=开始时间
  443. endtime: $("#endtime").val(), //=结束时间
  444. deptid:$("#PID").val(),
  445. type:$("#type").val(),
  446. tab: 2,//待处理
  447. token: $.cookie("token")
  448. };
  449. return param;
  450. },
  451. onLoadSuccess: function(data) { //加载成功时执行
  452. // layer.msg("加载成功");
  453. //console.log(data);
  454. },
  455. onLoadError: function() { //加载失败时执行
  456. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  457. }
  458. });
  459. }
  460. //状态
  461. //状态
  462. function States(val,row) {
  463. var html = '';
  464. switch(val + '') {
  465. case '0':
  466. html = '新工单';
  467. if(row.F_IsReturn==1){
  468. html = '新工单(回退)';
  469. }
  470. break;
  471. case '1':
  472. html = '待交办';
  473. break;
  474. case '2':
  475. html = '待查收';
  476. break;
  477. case '3':
  478. html = '退回审核中';
  479. break;
  480. case '4':
  481. html = '办理中';
  482. break;
  483. case '5':
  484. html = '延时审核';
  485. break;
  486. case '6':
  487. html = '已办理';
  488. break;
  489. case '7':
  490. html = '已回访';
  491. break;
  492. case '8':
  493. html = '重办中';
  494. break;
  495. case '9':
  496. html = '已结案';
  497. break;
  498. }
  499. return html;
  500. }
  501. //时限
  502. function OverTime(val,row){
  503. if(val==1){
  504. return '<div class="" style="cursor: pointer;">' +
  505. '<span class="Greens">'+row.GapTime+'</span>'+
  506. '</div>';
  507. }else if(val==2){
  508. return '<div class="" style="cursor: pointer;">' +
  509. '<span class="Yellows">'+row.GapTime+'</span>'+
  510. '</div>';
  511. }else if(val==3){
  512. return '<div class="" style="cursor: pointer;">' +
  513. '<span class="Reds">'+row.GapTime+'</span>'+
  514. '</div>';
  515. }
  516. }
  517. //办理时限
  518. function BanTime(val){
  519. if(val){
  520. var time=val.substring(0,val.indexOf(' '));
  521. return '<div class="" style="cursor: pointer;">' +
  522. '<span>'+time+'</span>'+
  523. '</div>';
  524. }
  525. }
  526. //音频
  527. function setCode(val) {
  528. if(val) {
  529. return '<div class="imgs" style="cursor: pointer;">' +
  530. '<img src="../img/vice.png" alt="" onclick= ck(this) item="' + val + '" />' +
  531. '</div>';
  532. } else {
  533. return '';
  534. }
  535. }
  536. //录音
  537. function ck(val) {
  538. var path = $(val).attr("item");
  539. $(".lyxz").addClass("cx");
  540. $(".Ly_box").empty();
  541. $(".down").attr("href", path);
  542. $('<audio style="width: 100%;"class=" " src="' + path + '" loop="loop" controls="controls" ></audio>').appendTo(".Ly_box");
  543. $('.shade_k').css({
  544. 'top' : $(document).scrollTop() + ($(window).height() - $('.shade_k').height() - 289)/2,
  545. 'left' : ($(window).width()-$('.shade_k').width())/2,
  546. 'position' : 'absolute'
  547. });
  548. }
  549. function GetCont(val) {
  550. if(val) {
  551. var str = '<div '
  552. if(val.length > 10) {
  553. str = str + ' title="' + val + '" ';
  554. val = val.substr(0, 10) + "...";
  555. }
  556. return str + '>' + val + '</div>';
  557. } else {
  558. return '';
  559. }
  560. }
  561. //操作
  562. function Dispose(val, row) {
  563. var Rows = row.Buttons;
  564. var html = '';
  565. for(var i = 0; i < Rows.length; i++) {
  566. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  567. if(html1) {
  568. html1 = html1.replace("data", val);
  569. }
  570. html += html1;
  571. }
  572. return html;
  573. }
  574. //查看详情
  575. function ckxq(str) {
  576. layer.open({
  577. type: 2,
  578. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  579. title: '工单详情',
  580. area: ['85%', '80%'], //宽高
  581. });
  582. }
  583. //编辑
  584. function bj(str) {
  585. layer.open({
  586. type: 2,
  587. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  588. title: '编辑工单',
  589. area: ['96%', '80%'], //宽高
  590. });
  591. }
  592. //删除
  593. function move(str) {
  594. layer.confirm('确定删除工单?', {
  595. btn: ['是', '否'] //按钮
  596. }, function() {
  597. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  598. ids: str,
  599. token: $.cookie("token")
  600. }, function(result) {
  601. result = JSON.parse(result);
  602. if(result.state.toLowerCase() == "success") {
  603. layer.msg("删除成功");
  604. load();
  605. }
  606. })
  607. });
  608. }
  609. //提交
  610. function tj(str) {
  611. layer.confirm('确定要提交工单么?', {
  612. btn: ['确定', '取消'] //按钮
  613. }, function() {
  614. //请求后台数据
  615. /*发送请求*/
  616. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  617. ids: str,
  618. token: $.cookie("token")
  619. }, function(result) {
  620. result = JSON.parse(result);
  621. if(result.state.toLowerCase() == "success") {
  622. layer.msg("提交成功");
  623. load();
  624. }
  625. })
  626. });
  627. }
  628. //交办
  629. function jb(str) {
  630. layer.open({
  631. type: 2,
  632. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  633. title: '工单交办',
  634. area: ['87%', '80%'], //宽高
  635. });
  636. }
  637. //领导批示
  638. function lader(str) {
  639. layer.open({
  640. type: 2,
  641. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  642. title: '领导批示',
  643. area: ['45%', '40%'], //宽高
  644. });
  645. }
  646. //市长批示
  647. function city(str) {
  648. layer.open({
  649. type: 2,
  650. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  651. title: '领导批示',
  652. area: ['45%', '40%'], //宽高
  653. });
  654. }
  655. //办理
  656. function bl(str) {
  657. layer.open({
  658. type: 2,
  659. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  660. title: '办理工单',
  661. area: ['45%', '40%'], //宽高
  662. });
  663. }
  664. //督办
  665. function Supervision(str) {
  666. layer.open({
  667. type: 2,
  668. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  669. title: '督办',
  670. area: ['35%', '30%'], //宽高
  671. });
  672. }
  673. //督查
  674. function Supervision_(str) {
  675. layer.open({
  676. type: 2,
  677. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  678. title: '监察',
  679. area: ['35%', '30%'], //宽高
  680. });
  681. }
  682. //强制结案
  683. function StrongLawsuit(str) {
  684. layer.open({
  685. type: 2,
  686. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  687. title: '强制结案',
  688. area: ['45%', '52%'], //宽高
  689. });
  690. }
  691. //回退BackDtail
  692. function BackDtail(str) {
  693. layer.open({
  694. type: 2,
  695. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  696. title: '工单回退',
  697. area: ['45%', '40%'], //宽高
  698. });
  699. }
  700. //查收
  701. function cs(str) {
  702. layer.confirm('确定要查收?', {
  703. btn: ['是', '否'] //按钮
  704. }, function() {
  705. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  706. workorderid: str,
  707. token: $.cookie("token")
  708. }, function(result) {
  709. result = JSON.parse(result);
  710. if(result.state.toLowerCase() == "success") {
  711. layer.msg("查收成功");
  712. load();
  713. }
  714. })
  715. });
  716. }
  717. //收回
  718. function sh(str) {
  719. layer.confirm('确定要回收?', {
  720. btn: ['是', '否'] //按钮
  721. }, function() {
  722. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  723. workorderid: str,
  724. token: $.cookie("token")
  725. }, function(result) {
  726. result = JSON.parse(result);
  727. if(result.state.toLowerCase() == "success") {
  728. layer.msg("回收");
  729. load();
  730. }
  731. })
  732. });
  733. }
  734. //强制回收
  735. function recycles() {
  736. layer.confirm('确定要强制退回吗?', {
  737. btn: ['是', '否'] //按钮
  738. });
  739. }
  740. //退回申请
  741. function th(str) {
  742. layer.open({
  743. type: 2,
  744. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  745. title: '申请退回工单',
  746. area: ['35%', '30%'], //宽高
  747. });
  748. }
  749. //审核退回申请
  750. function shth(str) {
  751. layer.open({
  752. type: 2,
  753. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  754. title: '审核退回申请',
  755. area: ['35%', '30%'], //宽高
  756. });
  757. }
  758. //办理
  759. // function th(str) {
  760. // layer.open({
  761. // type: 2,
  762. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  763. // title: '办理工单',
  764. // area: ['35%', '30%'], //宽高
  765. // });
  766. // }
  767. //申请延时
  768. function ys(str) {
  769. layer.open({
  770. type: 2,
  771. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  772. title: '申请延时',
  773. area: ['45%', '40%'], //宽高
  774. });
  775. }
  776. //审核申请延时
  777. function shys(str) {
  778. layer.open({
  779. type: 2,
  780. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  781. title: '审核延时申请',
  782. area: ['45%', '40%'], //宽高
  783. });
  784. }
  785. //诉求回访
  786. function hf(str) {
  787. layer.open({
  788. type: 2,
  789. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  790. title: '工单回访',
  791. area: ['45%', '40%'], //宽高
  792. });
  793. }
  794. //重办工单
  795. function cb(str) {
  796. layer.open({
  797. type: 2,
  798. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  799. title: '重办工单',
  800. area: ['45%', '40%'], //宽高
  801. });
  802. }
  803. //结案
  804. function Lawsuit(str) {
  805. layer.open({
  806. type: 2,
  807. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  808. title: '诉求单结案',
  809. area: ['45%', '40%'], //宽高
  810. });
  811. }
  812. $('.Appeal').click(function() {
  813. layer.open({
  814. type: 2,
  815. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  816. title: '新增诉求',
  817. area: ['85%', '80%'], //宽高
  818. });
  819. })
  820. //上传文件
  821. function upload() {
  822. if(document.getElementById("upFile").files.length > 0) {
  823. var formData = new FormData();
  824. formData.append("upFile", document.getElementById("upFile").files[0]);
  825. formData.append("token", $.cookie("token"));
  826. $.ajax({
  827. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  828. type: "POST",
  829. data: formData,
  830. /**
  831. *必须false才会自动加上正确的Content-Type
  832. */
  833. contentType: false,
  834. /**
  835. * 必须false才会避开jQuery对 formdata 的默认处理
  836. * XMLHttpRequest会对 formdata 进行正确的处理
  837. */
  838. processData: false,
  839. success: function(result) {
  840. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  841. $("#upFile").change(function() {
  842. upload();
  843. });
  844. var r = $.parseJSON(result);
  845. if(r.state.toLowerCase() == "success") {
  846. $(".fjnr").text(r.data);
  847. $("#scfj").show();
  848. }
  849. }
  850. });
  851. } else {
  852. layer.confirm('请上传文件!', {
  853. btn: ['确定']
  854. });
  855. }
  856. }
  857. //来源
  858. function LY(obj) {
  859. obj.empty();
  860. obj.append('<option selected="selected" value="">请选择</option>');
  861. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  862. "token": $.cookie("token"),
  863. id: 1
  864. }, function(data) {
  865. if(data.state.toLowerCase() == "success") {
  866. var content = data.data;
  867. $(content).each(function(i, n) {
  868. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  869. })
  870. }
  871. })
  872. }
  873. //类别
  874. function LB(obj) {
  875. obj.empty();
  876. obj.append('<option selected="selected" value="">请选择</option>');
  877. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  878. "token": $.cookie("token"),
  879. id: 2
  880. }, function(data) {
  881. if(data.state.toLowerCase() == "success") {
  882. var content = data.data;
  883. $(content).each(function(i, n) {
  884. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  885. })
  886. }
  887. })
  888. }
  889. // 主题
  890. function ZT(obj) {
  891. obj.empty();
  892. obj.append('<option selected="selected" value="">请选择</option>');
  893. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  894. "token": $.cookie("token"),
  895. id: 3
  896. }, function(data) {
  897. if(data.state.toLowerCase() == "success") {
  898. var content = data.data;
  899. $(content).each(function(i, n) {
  900. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  901. })
  902. }
  903. })
  904. }
  905. ///坐席
  906. function ZX(obj) {
  907. obj.empty();
  908. obj.append('<option selected="selected" value="">请选择</option>');
  909. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  910. "token": $.cookie("token"),
  911. }, function(data) {
  912. if(data.state.toLowerCase() == "success") {
  913. var content = data.data;
  914. $(content).each(function(i, n) {
  915. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  916. })
  917. }
  918. })
  919. }
  920. function tree() {
  921. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  922. "token": $.cookie("token"),
  923. // "pid": pid
  924. }, function(result) {
  925. result = $.parseJSON(result);
  926. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  927. });
  928. }
  929. var setting1 = {
  930. data: {
  931. key: {
  932. name: "F_DeptName"
  933. },
  934. simpleData: {
  935. enable: true,
  936. idKey: "F_DeptId",
  937. pIdKey: "F_PartentId",
  938. rootPId: 0
  939. }
  940. },
  941. callback: {
  942. onClick: zTreeOnClick
  943. }
  944. };
  945. function zTreeOnClick(event, treeId, treeNode) {
  946. if(treeNode.level == 2) {
  947. $('.inps').val(treeNode.F_DeptName);
  948. $("#PID").val(treeNode.F_DeptId);
  949. $("#Dpment").val(treeNode.F_DeptName);
  950. $(".Cleans").show();
  951. }
  952. };
  953. </script>
  954. </body>
  955. </html>