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WorkYBL.html 26KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>已办理工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. background: rgba(0, 0, 0, 0.48);
  82. z-index: 10004;
  83. display: none;
  84. }
  85. .lyxz .shade_k {
  86. z-index: 10005;
  87. width: 60%;
  88. margin: 10% auto;
  89. background-color: #fff;
  90. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  91. border-radius: 5px;
  92. }
  93. .shade_title {
  94. padding: 0 80px 0 20px;
  95. height: 42px;
  96. line-height: 42px;
  97. border-bottom: 1px solid #eee;
  98. font-size: 16px;
  99. color: #FFFFFF;
  100. overflow: hidden;
  101. background-color: #00a1cb;
  102. border-radius: 2px 2px 0 0;
  103. position: relative;
  104. border-top-left-radius: 5px;
  105. border-top-right-radius: 5px;
  106. }
  107. .cx {
  108. display: block;
  109. }
  110. .setwin {
  111. position: absolute;
  112. right: 15px;
  113. top: 5px;
  114. font-size: 0;
  115. line-height: initial;
  116. }
  117. .setwin a {
  118. position: relative;
  119. width: 16px;
  120. height: 16px;
  121. font-size: 20px;
  122. color: #fff;
  123. }
  124. .xg i {
  125. font-size: 16px;
  126. }
  127. .hidens {
  128. display: none;
  129. }
  130. .Min-width{
  131. width: 150px;
  132. }
  133. .hidens {
  134. display: none;
  135. }
  136. .inpBox {
  137. border: 1px solid #a9a9a9;
  138. height: 27px;
  139. width: 220px;
  140. display: inline-block;
  141. position: relative;
  142. vertical-align: middle;
  143. }
  144. .addTree {
  145. background: #fff;
  146. position: absolute;
  147. width: 100%;
  148. border: 1px solid darkgrey;
  149. right: 0;
  150. top: 26px;
  151. display: none;
  152. z-index: 222;
  153. }
  154. .xl {
  155. display: inline-block;
  156. background: url(../../img/dropDown.png) no-repeat;
  157. height: 100%;
  158. background-position: center center;
  159. width: 20px;
  160. position: absolute;
  161. right: 0;
  162. top: 0px;
  163. /* background-color: #f7bc8b; */
  164. cursor: pointer;
  165. }
  166. .ztree li span {
  167. border: none;
  168. padding: 0;
  169. }
  170. .inps {
  171. width: 217px;
  172. height: 24px;
  173. outline: none;
  174. border: 0;
  175. border-image-width: 0;
  176. padding: 0;
  177. padding-left: 3px;
  178. }
  179. .xl {
  180. display: inline-block;
  181. background: url(../img/dropDown.png) no-repeat;
  182. height: 100%;
  183. background-position: center center;
  184. width: 20px;
  185. position: absolute;
  186. right: 0;
  187. top: 0px;
  188. /* background-color: #f7bc8b; */
  189. cursor: pointer;
  190. }
  191. .Cleans{
  192. display: inline-block;
  193. width: 20px;
  194. position: absolute;
  195. right: 21px;
  196. top: 5px;
  197. display: none;
  198. }
  199. </style>
  200. </head>
  201. <body class="gray-bg">
  202. <div class="wrapper wrapper-content animated fadeInRight">
  203. <div class="daoHang clearfix">
  204. <div class="dhLeft">
  205. <sapn>
  206. <i class="syIcon"></i>位置:
  207. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  208. <a href="javaScript:;">业务监督</a>&gt;
  209. <a class="nowPosition">已办理工单</a>
  210. </sapn>
  211. </div>
  212. <div class="dhRight">
  213. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  214. </div>
  215. </div>
  216. <div style="padding: 10px;" class="tj_content clearFix">
  217. <div style="padding: 10px;" class="tj_content clearFix">
  218. <div>
  219. <span>【搜索信息】</span>
  220. <div class="box_content">
  221. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  222. <tr>
  223. <th>诉求标题:</th>
  224. <td>
  225. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  226. </td>
  227. <th>工单号:</th>
  228. <td>
  229. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  230. </td>
  231. <th>时间:</th>
  232. <td colspan="3">
  233. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  234. </td>
  235. </tr>
  236. <tr>
  237. <th>工单状态:</th>
  238. <td>
  239. <select name="" id="state" class="select">
  240. <option selected="selected" value="">请选择</option>
  241. <option value="0">新工单</option>
  242. <option value="1">待交办</option>
  243. <option value="2">待查收</option>
  244. <option value="3">退回审核中</option>
  245. <option value="4">办理中</option>
  246. <option value="5">延时审核中</option>
  247. <option value="6">已办理</option>
  248. <option value="7">已回访</option>
  249. <option value="8">重办中</option>
  250. <option value="9">已结案</option>
  251. </select>
  252. </td>
  253. <th>工单来源:</th>
  254. <td>
  255. <select class="select_" id="source">
  256. </select>
  257. </td>
  258. <th>主题词:</th>
  259. <td>
  260. <select id="keyid" name="" class="select"></select>
  261. </td>
  262. <th>坐席:</th>
  263. <td>
  264. <select id="ZX" name="" class="select"></select>
  265. </td>
  266. </tr>
  267. <tr>
  268. <th>投诉电话:</th>
  269. <td>
  270. <input type="text" id="tel" class="Min-width" />
  271. </td>
  272. <th>投诉人:</th>
  273. <td>
  274. <input type="text" id="name" class="Min-width"/>
  275. </td>
  276. <th>主办单位:</th>
  277. <td>
  278. <div class="inpBox">
  279. <input type="text" class="inps" />
  280. <i class="Cleans fa fa-close"></i>
  281. <i class="xl xl_one"></i>
  282. <div class="addTree xlAdd">
  283. <ul id="addTreeDemo" class="ztree">
  284. </ul>
  285. </div>
  286. </div>
  287. </td>
  288. <th>类型:</th>
  289. <td>
  290. <select class="select_" id="type">
  291. </select>
  292. </td>
  293. <th></th>
  294. <td style="text-align: center;">
  295. <botton class="btns Seach">搜索</botton>
  296. <!--<botton class="btns ">导出</botton></td>-->
  297. </tr>
  298. </table>
  299. </div>
  300. </div>
  301. <div>
  302. <div style="width: 100%;padding: 10px;">
  303. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  304. <thead>
  305. <tr>
  306. <th data-checkbox="true"></th>
  307. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  308. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  309. <th data-field="DeptName" data-align="center">主办单位</th>
  310. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  311. <th data-field="UserName" data-align="center">受理人</th>
  312. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  313. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  314. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  315. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  316. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  317. </tr>
  318. </thead>
  319. <tbody class="list"></tbody>
  320. </table>
  321. </div>
  322. </div>
  323. </div>
  324. </div>
  325. <!--下载框-->
  326. <div class="t-shade lyxz">
  327. <div class="shade_k">
  328. <div class="shade_title">
  329. <span>录音播放与下载<srong class="cknum"></srong></span>
  330. <span class="setwin gbly"><a>x</a></span>
  331. </div>
  332. <div class="shade_content">
  333. <div class="Ly_box audiojs">
  334. </div>
  335. </div>
  336. </div>
  337. </div>
  338. <input type="hidden" id="PID" />
  339. <input type="hidden" id="Dpment" />
  340. </div>
  341. <script src="../css/laydate/laydate.js"></script>
  342. <script src="../My97DatePicker/WdatePicker.js"></script>
  343. <script src="../js/zTree/jquery.ztree.core.js"></script>
  344. <script>
  345. $(document).ready(function() {
  346. load();
  347. LY($("#source"));
  348. LB($("#type"));
  349. ZT($("#keyid"));
  350. ZX($("#ZX"));
  351. tree();
  352. laydate.skin('blue');
  353. laydate({
  354. elem: '#starttime',
  355. event: 'focus'
  356. });
  357. laydate({
  358. elem: '#endtime',
  359. event: 'focus'
  360. });
  361. ///搜素
  362. $(".Seach").click(function() {
  363. load();
  364. })
  365. $('.inps').focus(function() {
  366. $('.xlAdd').css('display', 'block')
  367. })
  368. $('.xl').click(function() {
  369. if($('.xlAdd').css('display') == 'block') {
  370. $('.xlAdd').css('display', 'none')
  371. } else {
  372. $('.xlAdd').css('display', 'block')
  373. }
  374. })
  375. $('.addTree').mouseleave(function() {
  376. $(this).css('display', 'none')
  377. })
  378. $(".Cleans ").click(function(){
  379. $('.inps').val("");
  380. $("#PID").val("");
  381. $("#Dpment").val("");
  382. })
  383. });
  384. //关闭录音弹出
  385. $(".gbly").click(function() {
  386. $(".lyxz").removeClass("cx");
  387. $('audio')[0].pause();
  388. });
  389. $("#orderlist").on("click-row.bs.table", function(e, row, ele) {
  390. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  391. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  392. });
  393. //获取查询信息
  394. function load() {
  395. //先销毁表格
  396. $('#orderlist').bootstrapTable('destroy');
  397. //初始化表格,动态从服务器加载数据
  398. $("#orderlist").bootstrapTable({
  399. method: "get", //使用get请求到服务器获取数据
  400. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  401. contentType: "application/x-www-form-urlencoded",
  402. striped: true, //表格显示条纹
  403. pagination: true, //启动分页
  404. pageSize: 10, //每页显示的记录数
  405. pageNumber: 1, //当前第几页
  406. pageList: [10, 20, 50, 100], //记录数可选列表
  407. search: false, //是否启用查询
  408. showColumns: false, //显示下拉框勾选要显示的列
  409. showRefresh: false, //显示刷新按钮
  410. sidePagination: "server", //表示服务端请求
  411. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  412. //设置为limit可以获取limit, offset, search, sort, order
  413. queryParamsType: "undefined",
  414. queryParams: function queryParams(params) { //设置查询参数
  415. var param = {
  416. page: params.pageNumber,
  417. pagesize: params.pageSize,
  418. workid: $("#wids").val(),
  419. state: $("#state").val(), //=工单状态
  420. type: $("#type").val(), //=工单类型
  421. bigtype: $("#bigtype").val(), //=大类别
  422. smalltype: $("#smalltype").val(), //=小类别
  423. key: $("#key").val(), //=关键字
  424. tel: $("#tel").val(), //=客户电话
  425. name: $("#name").val(), //=客户名称
  426. usercode: $("#ZX").val(), //=坐席工号
  427. keyid: $("#keyid").val(), //=关键词id
  428. source: $("#source").val(), //=来源&
  429. starttime: $("#starttime").val(), //=开始时间
  430. endtime: $("#endtime").val(), //=结束时间
  431. deptid:$("#PID").val(),
  432. type:$("#type").val(),
  433. tab: 4,//待处理
  434. token: $.cookie("token")
  435. };
  436. return param;
  437. },
  438. onLoadSuccess: function(data) { //加载成功时执行
  439. // layer.msg("加载成功");
  440. //console.log(data);
  441. },
  442. onLoadError: function() { //加载失败时执行
  443. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  444. }
  445. });
  446. }
  447. //状态
  448. function States(val,row) {
  449. var html = '';
  450. switch(val + '') {
  451. case '0':
  452. html = '新工单';
  453. if(row.F_IsReturn==1){
  454. html = '新工单(回退)';
  455. }
  456. break;
  457. case '1':
  458. html = '待交办';
  459. break;
  460. case '2':
  461. html = '待查收';
  462. break;
  463. case '3':
  464. html = '退回审核中';
  465. break;
  466. case '4':
  467. html = '办理中';
  468. break;
  469. case '5':
  470. html = '延时审核';
  471. break;
  472. case '6':
  473. html = '已办理';
  474. break;
  475. case '7':
  476. html = '已回访';
  477. break;
  478. case '8':
  479. html = '重办中';
  480. break;
  481. case '9':
  482. html = '已结案';
  483. break;
  484. }
  485. return html;
  486. }
  487. //时限
  488. function OverTime(val,row){
  489. if(val==1){
  490. return '<div class="" style="cursor: pointer;">' +
  491. '<span class="Greens">'+row.GapTime+'</span>'+
  492. '</div>';
  493. }else if(val==2){
  494. return '<div class="" style="cursor: pointer;">' +
  495. '<span class="Yellows">'+row.GapTime+'</span>'+
  496. '</div>';
  497. }else if(val==3){
  498. return '<div class="" style="cursor: pointer;">' +
  499. '<span class="Reds">'+row.GapTime+'</span>'+
  500. '</div>';
  501. }
  502. }
  503. //办理时限
  504. function BanTime(val){
  505. if(val){
  506. var time=val.substring(0,val.indexOf(' '));
  507. return '<div class="" style="cursor: pointer;">' +
  508. '<span>'+time+'</span>'+
  509. '</div>';
  510. }
  511. }
  512. //音频
  513. function setCode(val) {
  514. if(val) {
  515. return '<div class="imgs" style="cursor: pointer;">' +
  516. '<img src="../img/vice.png" alt="" onclick= ck(this) item="' + val + '" />' +
  517. '</div>';
  518. } else {
  519. return '';
  520. }
  521. }
  522. //录音
  523. function ck(val) {
  524. var path = $(val).attr("item");
  525. $(".lyxz").addClass("cx");
  526. $(".Ly_box").empty();
  527. $(".down").attr("href", path);
  528. $('<audio style="width: 100%;"class=" " src="' + path + '" controls="controls" ></audio>').appendTo(".Ly_box");
  529. $('.shade_k').css({
  530. 'top' : $(document).scrollTop() + ($(window).height() - $('.shade_k').height() - 289)/2,
  531. 'left' : ($(window).width()-$('.shade_k').width())/2,
  532. 'position' : 'absolute'
  533. });
  534. }
  535. function GetCont(val) {
  536. if(val) {
  537. var str = '<div '
  538. if(val.length > 10) {
  539. str = str + ' title="' + val + '" ';
  540. val = val.substr(0, 10) + "...";
  541. }
  542. return str + '>' + val + '</div>';
  543. } else {
  544. return '';
  545. }
  546. }
  547. //操作
  548. function Dispose(val, row) {
  549. var Rows = row.Buttons;
  550. var html = '';
  551. for(var i = 0; i < Rows.length; i++) {
  552. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  553. if(html1) {
  554. html1 = html1.replace("data", val);
  555. }
  556. html += html1;
  557. }
  558. return html;
  559. }
  560. //查看详情
  561. function ckxq(str) {
  562. layer.open({
  563. type: 2,
  564. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  565. title: '工单详情',
  566. area: ['85%', '80%'], //宽高
  567. });
  568. }
  569. //编辑
  570. function bj(str) {
  571. layer.open({
  572. type: 2,
  573. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  574. title: '编辑工单',
  575. area: ['96%', '80%'], //宽高
  576. });
  577. }
  578. //删除
  579. function move(str) {
  580. layer.confirm('确定删除工单?', {
  581. btn: ['是', '否'] //按钮
  582. }, function() {
  583. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  584. ids: str,
  585. token: $.cookie("token")
  586. }, function(result) {
  587. result = JSON.parse(result);
  588. if(result.state.toLowerCase() == "success") {
  589. layer.msg("删除成功");
  590. load();
  591. }
  592. })
  593. });
  594. }
  595. //提交
  596. function tj(str) {
  597. layer.confirm('确定要提交工单么?', {
  598. btn: ['确定', '取消'] //按钮
  599. }, function() {
  600. //请求后台数据
  601. /*发送请求*/
  602. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  603. ids: str,
  604. token: $.cookie("token")
  605. }, function(result) {
  606. result = JSON.parse(result);
  607. if(result.state.toLowerCase() == "success") {
  608. layer.msg("提交成功");
  609. load();
  610. }
  611. })
  612. });
  613. }
  614. //交办
  615. function jb(str) {
  616. layer.open({
  617. type: 2,
  618. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  619. title: '工单交办',
  620. area: ['87%', '80%'], //宽高
  621. });
  622. }
  623. //领导批示
  624. function lader(str) {
  625. layer.open({
  626. type: 2,
  627. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  628. title: '领导批示',
  629. area: ['60%', '80%'], //宽高
  630. });
  631. }
  632. //市长批示
  633. function city(str) {
  634. layer.open({
  635. type: 2,
  636. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  637. title: '领导批示',
  638. area: ['60%', '80%'], //宽高
  639. });
  640. }
  641. //办理
  642. function bl(str) {
  643. layer.open({
  644. type: 2,
  645. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  646. title: '办理工单',
  647. area: ['60%', '80%'], //宽高
  648. });
  649. }
  650. //督办
  651. function Supervision(str) {
  652. layer.open({
  653. type: 2,
  654. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  655. title: '督办',
  656. area: ['60%', '80%'], //宽高
  657. });
  658. }
  659. //督查
  660. function Supervision_(str) {
  661. layer.open({
  662. type: 2,
  663. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  664. title: '监察',
  665. area: ['60%', '80%'], //宽高
  666. });
  667. }
  668. //强制结案
  669. function StrongLawsuit(str) {
  670. layer.open({
  671. type: 2,
  672. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  673. title: '强制结案',
  674. area: ['60%', '80%'], //宽高
  675. });
  676. }
  677. //回退BackDtail
  678. function BackDtail(str) {
  679. layer.open({
  680. type: 2,
  681. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  682. title: '工单回退',
  683. area: ['60%', '80%'], //宽高
  684. });
  685. }
  686. //查收
  687. function cs(str) {
  688. layer.confirm('确定要查收?', {
  689. btn: ['是', '否'] //按钮
  690. }, function() {
  691. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  692. workorderid: str,
  693. token: $.cookie("token")
  694. }, function(result) {
  695. result = JSON.parse(result);
  696. if(result.state.toLowerCase() == "success") {
  697. layer.msg("查收成功");
  698. load();
  699. }
  700. })
  701. });
  702. }
  703. //收回
  704. function sh(str) {
  705. layer.confirm('确定要回收?', {
  706. btn: ['是', '否'] //按钮
  707. }, function() {
  708. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  709. workorderid: str,
  710. token: $.cookie("token")
  711. }, function(result) {
  712. result = JSON.parse(result);
  713. if(result.state.toLowerCase() == "success") {
  714. layer.msg("回收");
  715. load();
  716. }
  717. })
  718. });
  719. }
  720. //强制回收
  721. function recycles() {
  722. layer.confirm('确定要强制退回吗?', {
  723. btn: ['是', '否'] //按钮
  724. });
  725. }
  726. //退回申请
  727. function th(str) {
  728. layer.open({
  729. type: 2,
  730. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  731. title: '申请退回工单',
  732. area: ['60%', '80%'], //宽高
  733. });
  734. }
  735. //审核退回申请
  736. function shth(str) {
  737. layer.open({
  738. type: 2,
  739. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  740. title: '审核退回申请',
  741. area: ['60%', '80%'], //宽高
  742. });
  743. }
  744. //办理
  745. // function th(str) {
  746. // layer.open({
  747. // type: 2,
  748. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  749. // title: '办理工单',
  750. // area: ['35%', '30%'], //宽高
  751. // });
  752. // }
  753. //申请延时
  754. function ys(str) {
  755. layer.open({
  756. type: 2,
  757. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  758. title: '申请延时',
  759. area: ['60%', '80%'], //宽高
  760. });
  761. }
  762. //审核申请延时
  763. function shys(str) {
  764. layer.open({
  765. type: 2,
  766. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  767. title: '审核延时申请',
  768. area: ['60%', '80%'], //宽高
  769. });
  770. }
  771. //诉求回访
  772. function hf(str) {
  773. layer.open({
  774. type: 2,
  775. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  776. title: '工单回访',
  777. area: ['60%', '80%'], //宽高
  778. });
  779. }
  780. //重办工单
  781. function cb(str) {
  782. layer.open({
  783. type: 2,
  784. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  785. title: '重办工单',
  786. area: ['60%', '80%'], //宽高
  787. });
  788. }
  789. //结案
  790. function Lawsuit(str) {
  791. layer.open({
  792. type: 2,
  793. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  794. title: '诉求单结案',
  795. area: ['60%', '80%'], //宽高
  796. });
  797. }
  798. $('.Appeal').click(function() {
  799. layer.open({
  800. type: 2,
  801. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  802. title: '新增诉求',
  803. area: ['85%', '80%'], //宽高
  804. });
  805. })
  806. //上传文件
  807. function upload() {
  808. if(document.getElementById("upFile").files.length > 0) {
  809. var formData = new FormData();
  810. formData.append("upFile", document.getElementById("upFile").files[0]);
  811. formData.append("token", $.cookie("token"));
  812. $.ajax({
  813. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  814. type: "POST",
  815. data: formData,
  816. /**
  817. *必须false才会自动加上正确的Content-Type
  818. */
  819. contentType: false,
  820. /**
  821. * 必须false才会避开jQuery对 formdata 的默认处理
  822. * XMLHttpRequest会对 formdata 进行正确的处理
  823. */
  824. processData: false,
  825. success: function(result) {
  826. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  827. $("#upFile").change(function() {
  828. upload();
  829. });
  830. var r = $.parseJSON(result);
  831. if(r.state.toLowerCase() == "success") {
  832. $(".fjnr").text(r.data);
  833. $("#scfj").show();
  834. }
  835. }
  836. });
  837. } else {
  838. layer.confirm('请上传文件!', {
  839. btn: ['确定']
  840. });
  841. }
  842. }
  843. //来源
  844. function LY(obj) {
  845. obj.empty();
  846. obj.append('<option selected="selected" value="">请选择</option>');
  847. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  848. "token": $.cookie("token"),
  849. id: 1
  850. }, function(data) {
  851. if(data.state.toLowerCase() == "success") {
  852. var content = data.data;
  853. $(content).each(function(i, n) {
  854. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  855. })
  856. }
  857. })
  858. }
  859. //类别
  860. function LB(obj) {
  861. obj.empty();
  862. obj.append('<option selected="selected" value="">请选择</option>');
  863. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  864. "token": $.cookie("token"),
  865. id: 2
  866. }, function(data) {
  867. if(data.state.toLowerCase() == "success") {
  868. var content = data.data;
  869. $(content).each(function(i, n) {
  870. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  871. })
  872. }
  873. })
  874. }
  875. // 主题
  876. function ZT(obj) {
  877. obj.empty();
  878. obj.append('<option selected="selected" value="">请选择</option>');
  879. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  880. "token": $.cookie("token"),
  881. id: 3
  882. }, function(data) {
  883. if(data.state.toLowerCase() == "success") {
  884. var content = data.data;
  885. $(content).each(function(i, n) {
  886. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  887. })
  888. }
  889. })
  890. }
  891. ///坐席
  892. function ZX(obj) {
  893. obj.empty();
  894. obj.append('<option selected="selected" value="">请选择</option>');
  895. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  896. "token": $.cookie("token"),
  897. }, function(data) {
  898. if(data.state.toLowerCase() == "success") {
  899. var content = data.data;
  900. $(content).each(function(i, n) {
  901. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  902. })
  903. }
  904. })
  905. }
  906. function tree() {
  907. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  908. "token": $.cookie("token"),
  909. // "pid": pid
  910. }, function(result) {
  911. result = $.parseJSON(result);
  912. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  913. });
  914. }
  915. var setting1 = {
  916. data: {
  917. key: {
  918. name: "F_DeptName"
  919. },
  920. simpleData: {
  921. enable: true,
  922. idKey: "F_DeptId",
  923. pIdKey: "F_PartentId",
  924. rootPId: 0
  925. }
  926. },
  927. callback: {
  928. onClick: zTreeOnClick
  929. }
  930. };
  931. function zTreeOnClick(event, treeId, treeNode) {
  932. if(treeNode.level == 2) {
  933. $('.inps').val(treeNode.F_DeptName);
  934. $("#PID").val(treeNode.F_DeptId);
  935. $("#Dpment").val(treeNode.F_DeptName);
  936. $(".Cleans").show();
  937. }
  938. };
  939. </script>
  940. </body>
  941. </html>