濮阳12345web

ZXDCL.html 27KB

123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435436437438439440441442443444445446447448449450451452453454455456457458459460461462463464465466467468469470471472473474475476477478479480481482483484485486487488489490491492493494495496497498499500501502503504505506507508509510511512513514515516517518519520521522523524525526527528529530531532533534535536537538539540541542543544545546547548549550551552553554555556557558559560561562563564565566567568569570571572573574575576577578579580581582583584585586587588589590591592593594595596597598599600601602603604605606607608609610611612613614615616617618619620621622623624625626627628629630631632633634635636637638639640641642643644645646647648649650651652653654655656657658659660661662663664665666667668669670671672673674675676677678679680681682683684685686687688689690691692693694695696697698699700701702703704705706707708709710711712713714715716717718719720721722723724725726727728729730731732733734735736737738739740741742743744745746747748749750751752753754755756757758759760761762763764765766767768769770771772773774775776777778779780781782783784785786787788789790791792793794795796797798799800801802803804805806807808809810811812813814815816817818819820821822823824825826827828829830831832833834835836837838839840841842843844845846847848849850851852853854855856857858859860861862863864865866867868869870871872873874875876877878879880881882883884885886887888889890891892893894895896897898899900901902903904905906907908909910911912913914915916917918919920921922923924925926927928929930931932933934935936937938939940941942943944945946947948949950951952953954955956957958959960961962963964965966967968969970971972973974975976977978979980981982983984985986987988989990991992993994995996997
  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>待处理工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. background: rgba(0, 0, 0, 0.48);
  82. z-index: 10004;
  83. display: none;
  84. }
  85. .lyxz .shade_k {
  86. z-index: 10005;
  87. width: 60%;
  88. margin: 10% auto;
  89. background-color: #fff;
  90. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  91. border-radius: 5px;
  92. }
  93. .shade_title {
  94. padding: 0 80px 0 20px;
  95. height: 42px;
  96. line-height: 42px;
  97. border-bottom: 1px solid #eee;
  98. font-size: 16px;
  99. color: #FFFFFF;
  100. overflow: hidden;
  101. background-color: #00a1cb;
  102. border-radius: 2px 2px 0 0;
  103. position: relative;
  104. border-top-left-radius: 5px;
  105. border-top-right-radius: 5px;
  106. }
  107. .cx {
  108. display: block;
  109. }
  110. .setwin {
  111. position: absolute;
  112. right: 15px;
  113. top: 5px;
  114. font-size: 0;
  115. line-height: initial;
  116. }
  117. .setwin a {
  118. position: relative;
  119. width: 16px;
  120. height: 16px;
  121. font-size: 20px;
  122. color: #fff;
  123. }
  124. .xg i {
  125. font-size: 16px;
  126. }
  127. .hidens {
  128. display: none;
  129. }
  130. .Min-width{
  131. width: 150px;
  132. }
  133. .hidens {
  134. display: none;
  135. }
  136. .inpBox {
  137. border: 1px solid #a9a9a9;
  138. height: 27px;
  139. width: 220px;
  140. display: inline-block;
  141. position: relative;
  142. vertical-align: middle;
  143. }
  144. .addTree {
  145. background: #fff;
  146. position: absolute;
  147. width: 100%;
  148. border: 1px solid darkgrey;
  149. right: 0;
  150. top: 26px;
  151. display: none;
  152. z-index: 222;
  153. }
  154. .xl {
  155. display: inline-block;
  156. background: url(../../img/dropDown.png) no-repeat;
  157. height: 100%;
  158. background-position: center center;
  159. width: 20px;
  160. position: absolute;
  161. right: 0;
  162. top: 0px;
  163. /* background-color: #f7bc8b; */
  164. cursor: pointer;
  165. }
  166. .ztree li span {
  167. border: none;
  168. padding: 0;
  169. }
  170. .inps {
  171. width: 217px;
  172. height: 24px;
  173. outline: none;
  174. border: 0;
  175. border-image-width: 0;
  176. padding: 0;
  177. padding-left: 3px;
  178. }
  179. .xl {
  180. display: inline-block;
  181. background: url(../img/dropDown.png) no-repeat;
  182. height: 100%;
  183. background-position: center center;
  184. width: 20px;
  185. position: absolute;
  186. right: 0;
  187. top: 0px;
  188. /* background-color: #f7bc8b; */
  189. cursor: pointer;
  190. }
  191. .Cleans{
  192. display: inline-block;
  193. width: 20px;
  194. position: absolute;
  195. right: 21px;
  196. top: 5px;
  197. display: none;
  198. }
  199. </style>
  200. </head>
  201. <body class="gray-bg">
  202. <div class="wrapper wrapper-content animated fadeInRight">
  203. <div class="daoHang clearfix">
  204. <div class="dhLeft">
  205. <sapn>
  206. <i class="syIcon"></i>位置:
  207. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  208. <a href="javaScript:;">业务监督</a>&gt;
  209. <a class="nowPosition">坐席待处理</a>
  210. </sapn>
  211. </div>
  212. <div class="dhRight">
  213. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  214. </div>
  215. </div>
  216. <div style="padding: 10px;" class="tj_content clearFix">
  217. <div style="padding: 10px;" class="tj_content clearFix">
  218. <div>
  219. <span>【搜索信息】</span>
  220. <div class="box_content">
  221. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  222. <tr>
  223. <th>诉求标题:</th>
  224. <td>
  225. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  226. </td>
  227. <th>工单号:</th>
  228. <td>
  229. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  230. </td>
  231. <th>时间:</th>
  232. <td colspan="3">
  233. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  234. </td>
  235. </tr>
  236. <tr>
  237. <th>工单状态:</th>
  238. <td>
  239. <select name="" id="state" class="select">
  240. <option value=>请选择</option>
  241. <option value="0"selected="selected">新工单</option>
  242. <option value="6">已办理</option>
  243. </select>
  244. </td>
  245. <th>工单来源:</th>
  246. <td>
  247. <select class="select_" id="source">
  248. </select>
  249. </td>
  250. <th>主题词:</th>
  251. <td>
  252. <select id="keyid" name="" class="select"></select>
  253. </td>
  254. <th>坐席:</th>
  255. <td>
  256. <select id="ZX" name="" class="select"></select>
  257. </td>
  258. </tr>
  259. <tr>
  260. <th>投诉电话:</th>
  261. <td>
  262. <input type="text" id="tel" class="Min-width" />
  263. </td>
  264. <th>投诉人:</th>
  265. <td>
  266. <input type="text" id="name" class="Min-width"/>
  267. </td>
  268. <th>主办单位:</th>
  269. <td>
  270. <div class="inpBox">
  271. <input type="text" class="inps" />
  272. <i class="Cleans fa fa-close"></i>
  273. <i class="xl xl_one"></i>
  274. <div class="addTree xlAdd">
  275. <ul id="addTreeDemo" class="ztree">
  276. </ul>
  277. </div>
  278. </div>
  279. </td>
  280. <th>类型:</th>
  281. <td>
  282. <select class="select_" id="type">
  283. </select>
  284. </td>
  285. <th></th>
  286. <td style="text-align: center;">
  287. <botton class="btns Seach">搜索</botton>
  288. <!--<botton class="btns ">导出</botton></td>-->
  289. </tr>
  290. </table>
  291. </div>
  292. </div>
  293. <div>
  294. <div style="width: 100%;padding: 10px;">
  295. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  296. <thead>
  297. <tr>
  298. <th data-checkbox="true"></th>
  299. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  300. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  301. <th data-field="DeptName" data-align="center">主办单位</th>
  302. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  303. <th data-field="UserName" data-align="center">受理人</th>
  304. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  305. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  306. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  307. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  308. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  309. </tr>
  310. </thead>
  311. <tbody class="list"></tbody>
  312. </table>
  313. </div>
  314. </div>
  315. </div>
  316. </div>
  317. <!--下载框-->
  318. <div class="t-shade lyxz">
  319. <div class="shade_k">
  320. <div class="shade_title">
  321. <span>录音播放与下载<srong class="cknum"></srong></span>
  322. <span class="setwin gbly"><a>x</a></span>
  323. </div>
  324. <div class="shade_content">
  325. <div class="Ly_box audiojs">
  326. </div>
  327. </div>
  328. </div>
  329. </div>
  330. <input type="hidden" id="PID" />
  331. <input type="hidden" id="Dpment" />
  332. </div>
  333. <script src="../css/laydate/laydate.js"></script>
  334. <script src="../My97DatePicker/WdatePicker.js"></script>
  335. <script src="../js/zTree/jquery.ztree.core.js"></script>
  336. <script>
  337. // return '<div class="imgs" >' +
  338. // '<a class="xg" title="查看" onclick="ckxq(' + val + ')"> <i class="fa fa-search"></i></a>' +
  339. // '<a class="xg" title="编辑" onclick="bj(' + val + ')"> <i class="fa fa-pencil-square-o"></i></a>' +
  340. // '<a class="xg" title="回访" onclick="back(' + val + ')"> <i class="fa fa-mail-reply"></i></a>' +
  341. // '<a class="xg" "title="强回"onclick="recycles(' + val + ')"> <i class="fa fa-exchange"></i></a>' +
  342. // '<a class="xg" title="结案" onclick="Lawsuit(' + val + ')"> <i class="fa fa-pie-chart"></i></a>' +
  343. // '<a class="xg" "title="交办"onclick="jb(' + val + ')"> <i class="fa fa-check-square-o"></i></a>' +
  344. // '<a class="xg" "title="回收"onclick="recycle(' + val + ')"> <i class="fa fa-retweet"></i></a>' +
  345. // '<a class="xg "title="督查" onclick="Supervision(' + val + ')"> <i class="fa fa-eye"></i></a>' +
  346. // '<a class="xg" "title="强制" onclick="StrongLawsuit(' + val + ')"> <i class="fa fa-check-circle"></i></a>' +
  347. // '<a class="xg" title="删除"onclick="move(' + val + ')"> <i class="fa fa-remove"></i></a>' +
  348. // '</div>';
  349. var wid = helper.request.queryString("states");
  350. if(wid){
  351. $("#state").val(wid);
  352. }
  353. $(document).ready(function() {
  354. load();
  355. LY($("#source"));
  356. LB($("#type"));
  357. ZT($("#keyid"));
  358. ZX($("#ZX"));
  359. tree();
  360. laydate.skin('blue');
  361. laydate({
  362. elem: '#starttime',
  363. event: 'focus'
  364. });
  365. laydate({
  366. elem: '#endtime',
  367. event: 'focus'
  368. });
  369. ///搜素
  370. $(".Seach").click(function() {
  371. load();
  372. })
  373. $('.inps').focus(function() {
  374. $('.xlAdd').css('display', 'block')
  375. })
  376. $('.xl').click(function() {
  377. if($('.xlAdd').css('display') == 'block') {
  378. $('.xlAdd').css('display', 'none')
  379. } else {
  380. $('.xlAdd').css('display', 'block')
  381. }
  382. })
  383. $('.addTree').mouseleave(function() {
  384. $(this).css('display', 'none')
  385. })
  386. $(".Cleans ").click(function(){
  387. $('.inps').val("");
  388. $("#PID").val("");
  389. $("#Dpment").val("");
  390. })
  391. });
  392. //关闭录音弹出
  393. $(".gbly").click(function() {
  394. $(".lyxz").removeClass("cx");
  395. $('audio')[0].pause();
  396. });
  397. $("#orderlist").on("click-row.bs.table", function(e, row, ele) {
  398. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  399. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  400. });
  401. //获取查询信息
  402. function load() {
  403. //先销毁表格
  404. $('#orderlist').bootstrapTable('destroy');
  405. //初始化表格,动态从服务器加载数据
  406. $("#orderlist").bootstrapTable({
  407. method: "get", //使用get请求到服务器获取数据
  408. url: huayi.config.callcenter_url + "WorkOrder/GetZXDealList", //获取数据的Servlet地址
  409. contentType: "application/x-www-form-urlencoded",
  410. striped: true, //表格显示条纹
  411. pagination: true, //启动分页
  412. pageSize: 10, //每页显示的记录数
  413. pageNumber: 1, //当前第几页
  414. pageList: [10, 20, 50, 100], //记录数可选列表
  415. search: false, //是否启用查询
  416. showColumns: false, //显示下拉框勾选要显示的列
  417. showRefresh: false, //显示刷新按钮
  418. sidePagination: "server", //表示服务端请求
  419. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  420. //设置为limit可以获取limit, offset, search, sort, order
  421. queryParamsType: "undefined",
  422. queryParams: function queryParams(params) { //设置查询参数
  423. var param = {
  424. page: params.pageNumber,
  425. pagesize: params.pageSize,
  426. workid: $("#wids").val(),
  427. state: $("#state").val(), //=工单状态
  428. type: $("#type").val(), //=工单类型
  429. bigtype: $("#bigtype").val(), //=大类别
  430. smalltype: $("#smalltype").val(), //=小类别
  431. key: $("#key").val(), //=关键字
  432. tel: $("#tel").val(), //=客户电话
  433. name: $("#name").val(), //=客户名称
  434. usercode: $("#ZX").val(), //=坐席工号
  435. keyid: $("#keyid").val(), //=关键词id
  436. source: $("#source").val(), //=来源&
  437. starttime: $("#starttime").val(), //=开始时间
  438. endtime: $("#endtime").val(), //=结束时间
  439. deptid:$("#PID").val(),
  440. type:$("#type").val(),
  441. tab: 0,//待处理
  442. token: $.cookie("token")
  443. };
  444. return param;
  445. },
  446. onLoadSuccess: function(data) { //加载成功时执行
  447. // layer.msg("加载成功");
  448. //console.log(data);
  449. },
  450. onLoadError: function() { //加载失败时执行
  451. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  452. }
  453. });
  454. }
  455. //状态
  456. //状态
  457. function States(val,row) {
  458. var html = '';
  459. switch(val + '') {
  460. case '0':
  461. html = '新工单';
  462. if(row.F_IsReturn==1){
  463. html = '新工单(回退)';
  464. }
  465. break;
  466. case '1':
  467. html = '待交办';
  468. break;
  469. case '2':
  470. html = '待查收';
  471. break;
  472. case '3':
  473. html = '退回审核中';
  474. break;
  475. case '4':
  476. html = '办理中';
  477. break;
  478. case '5':
  479. html = '延时审核';
  480. break;
  481. case '6':
  482. html = '已办理';
  483. break;
  484. case '7':
  485. html = '已回访';
  486. break;
  487. case '8':
  488. html = '重办中';
  489. break;
  490. case '9':
  491. html = '已结案';
  492. break;
  493. }
  494. return html;
  495. }
  496. //时限
  497. function OverTime(val,row){
  498. if(val==1){
  499. return '<div class="" style="cursor: pointer;">' +
  500. '<span class="Greens">'+row.GapTime+'</span>'+
  501. '</div>';
  502. }else if(val==2){
  503. return '<div class="" style="cursor: pointer;">' +
  504. '<span class="Yellows">'+row.GapTime+'</span>'+
  505. '</div>';
  506. }else if(val==3){
  507. return '<div class="" style="cursor: pointer;">' +
  508. '<span class="Reds">'+row.GapTime+'</span>'+
  509. '</div>';
  510. }
  511. }
  512. //办理时限
  513. function BanTime(val){
  514. if(val){
  515. var time=val.substring(0,val.indexOf(' '));
  516. return '<div class="" style="cursor: pointer;">' +
  517. '<span>'+time+'</span>'+
  518. '</div>';
  519. }
  520. }
  521. //音频
  522. function setCode(val) {
  523. if(val) {
  524. return '<div class="imgs" style="cursor: pointer;">' +
  525. '<img src="../img/vice.png" alt="" onclick= ck(this) item="' + val + '" />' +
  526. '</div>';
  527. } else {
  528. return '';
  529. }
  530. }
  531. //录音
  532. function ck(val) {
  533. var path = $(val).attr("item");
  534. $(".lyxz").addClass("cx");
  535. $(".Ly_box").empty();
  536. $(".down").attr("href", path);
  537. $('<audio style="width: 100%;"class=" " src="' + path + '" controls="controls" ></audio>').appendTo(".Ly_box");
  538. $('.shade_k').css({
  539. 'top' : $(document).scrollTop() + ($(window).height() - $('.shade_k').height() - 289)/2,
  540. 'left' : ($(window).width()-$('.shade_k').width())/2,
  541. 'position' : 'absolute'
  542. });
  543. }
  544. function GetCont(val) {
  545. if(val) {
  546. var str = '<div '
  547. if(val.length > 10) {
  548. str = str + ' title="' + val + '" ';
  549. val = val.substr(0, 10) + "...";
  550. }
  551. return str + '>' + val + '</div>';
  552. } else {
  553. return '';
  554. }
  555. }
  556. //操作
  557. function Dispose(val, row) {
  558. var Rows = row.Buttons;
  559. var html = '';
  560. for(var i = 0; i < Rows.length; i++) {
  561. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  562. if(html1) {
  563. html1 = html1.replace("data", val);
  564. }
  565. html += html1;
  566. }
  567. return html;
  568. }
  569. //查看详情
  570. function ckxq(str) {
  571. layer.open({
  572. type: 2,
  573. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  574. title: '工单详情',
  575. area: ['85%', '80%'], //宽高
  576. });
  577. }
  578. //编辑
  579. function bj(str) {
  580. layer.open({
  581. type: 2,
  582. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  583. title: '编辑工单',
  584. area: ['96%', '80%'], //宽高
  585. });
  586. }
  587. //删除
  588. function move(str) {
  589. layer.confirm('确定删除工单?', {
  590. btn: ['是', '否'] //按钮
  591. }, function() {
  592. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  593. ids: str,
  594. token: $.cookie("token")
  595. }, function(result) {
  596. result = JSON.parse(result);
  597. if(result.state.toLowerCase() == "success") {
  598. layer.msg("删除成功");
  599. load();
  600. }
  601. })
  602. });
  603. }
  604. //提交
  605. function tj(str) {
  606. layer.confirm('确定要提交工单么?', {
  607. btn: ['确定', '取消'] //按钮
  608. }, function() {
  609. //请求后台数据
  610. /*发送请求*/
  611. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  612. ids: str,
  613. token: $.cookie("token")
  614. }, function(result) {
  615. result = JSON.parse(result);
  616. if(result.state.toLowerCase() == "success") {
  617. layer.msg("提交成功");
  618. load();
  619. }
  620. })
  621. });
  622. }
  623. //交办
  624. function jb(str) {
  625. layer.open({
  626. type: 2,
  627. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  628. title: '工单交办',
  629. area: ['87%', '80%'], //宽高
  630. });
  631. }
  632. //领导批示
  633. function lader(str) {
  634. layer.open({
  635. type: 2,
  636. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  637. title: '领导批示',
  638. area: ['45%', '40%'], //宽高
  639. });
  640. }
  641. //市长批示
  642. function city(str) {
  643. layer.open({
  644. type: 2,
  645. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  646. title: '领导批示',
  647. area: ['45%', '40%'], //宽高
  648. });
  649. }
  650. //办理
  651. function bl(str) {
  652. layer.open({
  653. type: 2,
  654. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  655. title: '办理工单',
  656. area: ['45%', '40%'], //宽高
  657. });
  658. }
  659. //督办
  660. function Supervision(str) {
  661. layer.open({
  662. type: 2,
  663. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  664. title: '督办',
  665. area: ['35%', '30%'], //宽高
  666. });
  667. }
  668. //督查
  669. function Supervision_(str) {
  670. layer.open({
  671. type: 2,
  672. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  673. title: '监察',
  674. area: ['35%', '30%'], //宽高
  675. });
  676. }
  677. //强制结案
  678. function StrongLawsuit(str) {
  679. layer.open({
  680. type: 2,
  681. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  682. title: '强制结案',
  683. area: ['45%', '52%'], //宽高
  684. });
  685. }
  686. //回退BackDtail
  687. function BackDtail(str) {
  688. layer.open({
  689. type: 2,
  690. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  691. title: '工单回退',
  692. area: ['45%', '40%'], //宽高
  693. });
  694. }
  695. //查收
  696. function cs(str) {
  697. layer.confirm('确定要查收?', {
  698. btn: ['是', '否'] //按钮
  699. }, function() {
  700. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  701. workorderid: str,
  702. token: $.cookie("token")
  703. }, function(result) {
  704. result = JSON.parse(result);
  705. if(result.state.toLowerCase() == "success") {
  706. layer.msg("查收成功");
  707. load();
  708. }
  709. })
  710. });
  711. }
  712. //收回
  713. function sh(str) {
  714. layer.confirm('确定要回收?', {
  715. btn: ['是', '否'] //按钮
  716. }, function() {
  717. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  718. workorderid: str,
  719. token: $.cookie("token")
  720. }, function(result) {
  721. result = JSON.parse(result);
  722. if(result.state.toLowerCase() == "success") {
  723. layer.msg("回收");
  724. load();
  725. }
  726. })
  727. });
  728. }
  729. //强制回收
  730. function recycles() {
  731. layer.confirm('确定要强制退回吗?', {
  732. btn: ['是', '否'] //按钮
  733. });
  734. }
  735. //退回申请
  736. function th(str) {
  737. layer.open({
  738. type: 2,
  739. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  740. title: '申请退回工单',
  741. area: ['35%', '30%'], //宽高
  742. });
  743. }
  744. //审核退回申请
  745. function shth(str) {
  746. layer.open({
  747. type: 2,
  748. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  749. title: '审核退回申请',
  750. area: ['35%', '30%'], //宽高
  751. });
  752. }
  753. //办理
  754. // function th(str) {
  755. // layer.open({
  756. // type: 2,
  757. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  758. // title: '办理工单',
  759. // area: ['35%', '30%'], //宽高
  760. // });
  761. // }
  762. //申请延时
  763. function ys(str) {
  764. layer.open({
  765. type: 2,
  766. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  767. title: '申请延时',
  768. area: ['45%', '40%'], //宽高
  769. });
  770. }
  771. //审核申请延时
  772. function shys(str) {
  773. layer.open({
  774. type: 2,
  775. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  776. title: '审核延时申请',
  777. area: ['45%', '40%'], //宽高
  778. });
  779. }
  780. //诉求回访
  781. function hf(str) {
  782. layer.open({
  783. type: 2,
  784. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  785. title: '工单回访',
  786. area: ['45%', '40%'], //宽高
  787. });
  788. }
  789. //重办工单
  790. function cb(str) {
  791. layer.open({
  792. type: 2,
  793. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  794. title: '重办工单',
  795. area: ['45%', '40%'], //宽高
  796. });
  797. }
  798. //结案
  799. function Lawsuit(str) {
  800. layer.open({
  801. type: 2,
  802. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  803. title: '诉求单结案',
  804. area: ['45%', '40%'], //宽高
  805. });
  806. }
  807. $('.Appeal').click(function() {
  808. layer.open({
  809. type: 2,
  810. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  811. title: '新增诉求',
  812. area: ['85%', '80%'], //宽高
  813. });
  814. })
  815. //上传文件
  816. function upload() {
  817. if(document.getElementById("upFile").files.length > 0) {
  818. var formData = new FormData();
  819. formData.append("upFile", document.getElementById("upFile").files[0]);
  820. formData.append("token", $.cookie("token"));
  821. $.ajax({
  822. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  823. type: "POST",
  824. data: formData,
  825. /**
  826. *必须false才会自动加上正确的Content-Type
  827. */
  828. contentType: false,
  829. /**
  830. * 必须false才会避开jQuery对 formdata 的默认处理
  831. * XMLHttpRequest会对 formdata 进行正确的处理
  832. */
  833. processData: false,
  834. success: function(result) {
  835. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  836. $("#upFile").change(function() {
  837. upload();
  838. });
  839. var r = $.parseJSON(result);
  840. if(r.state.toLowerCase() == "success") {
  841. $(".fjnr").text(r.data);
  842. $("#scfj").show();
  843. }
  844. }
  845. });
  846. } else {
  847. layer.confirm('请上传文件!', {
  848. btn: ['确定']
  849. });
  850. }
  851. }
  852. //来源
  853. function LY(obj) {
  854. obj.empty();
  855. obj.append('<option selected="selected" value="">请选择</option>');
  856. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  857. "token": $.cookie("token"),
  858. id: 1
  859. }, function(data) {
  860. if(data.state.toLowerCase() == "success") {
  861. var content = data.data;
  862. $(content).each(function(i, n) {
  863. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  864. })
  865. }
  866. })
  867. }
  868. //类别
  869. function LB(obj) {
  870. obj.empty();
  871. obj.append('<option selected="selected" value="">请选择</option>');
  872. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  873. "token": $.cookie("token"),
  874. id: 2
  875. }, function(data) {
  876. if(data.state.toLowerCase() == "success") {
  877. var content = data.data;
  878. $(content).each(function(i, n) {
  879. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  880. })
  881. }
  882. })
  883. }
  884. // 主题
  885. function ZT(obj) {
  886. obj.empty();
  887. obj.append('<option selected="selected" value="">请选择</option>');
  888. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  889. "token": $.cookie("token"),
  890. id: 3
  891. }, function(data) {
  892. if(data.state.toLowerCase() == "success") {
  893. var content = data.data;
  894. $(content).each(function(i, n) {
  895. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  896. })
  897. }
  898. })
  899. }
  900. ///坐席
  901. function ZX(obj) {
  902. obj.empty();
  903. obj.append('<option selected="selected" value="">请选择</option>');
  904. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  905. "token": $.cookie("token"),
  906. }, function(data) {
  907. if(data.state.toLowerCase() == "success") {
  908. var content = data.data;
  909. $(content).each(function(i, n) {
  910. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  911. })
  912. }
  913. })
  914. }
  915. function tree() {
  916. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  917. "token": $.cookie("token"),
  918. // "pid": pid
  919. }, function(result) {
  920. result = $.parseJSON(result);
  921. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  922. });
  923. }
  924. var setting1 = {
  925. data: {
  926. key: {
  927. name: "F_DeptName"
  928. },
  929. simpleData: {
  930. enable: true,
  931. idKey: "F_DeptId",
  932. pIdKey: "F_PartentId",
  933. rootPId: 0
  934. }
  935. },
  936. callback: {
  937. onClick: zTreeOnClick
  938. }
  939. };
  940. function zTreeOnClick(event, treeId, treeNode) {
  941. if(treeNode.level == 2) {
  942. $('.inps').val(treeNode.F_DeptName);
  943. $("#PID").val(treeNode.F_DeptId);
  944. $("#Dpment").val(treeNode.F_DeptName);
  945. $(".Cleans").show();
  946. }
  947. };
  948. </script>
  949. </body>
  950. </html>