提交一次故障报修

RMYY_CallCenter_Api/Controllers/FaultRepairController.cs

@@ -74,10 +74,10 @@ namespace RMYY_CallCenter_Api.Controllers
         {
             Model.T_FaultRepair_Base model = new Model.T_FaultRepair_Base();
             model.F_Applicant = input.Applicant;
-            model.F_ApplicationDept = input.ApplicationDept;
+            model.F_ApplicationDept = input.ApplicationDept.Trim();
             model.F_Phone = input.Phone;
             model.F_Applicantsphone = input.Applicantsphone;
-            model.F_WorkOrderCategory = input.WorkOrderCategory;
+            model.F_WorkOrderCategory = input.WorkOrderCategory.Trim();
             model.F_Content = input.Content;
             model.F_PlaceOfRepair = input.PlaceOfRepair;
             model.F_File = input.File;
@@ -112,9 +112,9 @@ namespace RMYY_CallCenter_Api.Controllers
             {
                 AddAddlog(model.F_WorkOrderCode);
                
-                if (!string.IsNullOrEmpty(input.Maintenancer) && !string.IsNullOrEmpty(input.MaintenanceDept))
+                if ( !string.IsNullOrEmpty(input.MaintenanceDept))
                 {
-                    AddAssignlog(model.F_WorkOrderCode, input.Maintenancer);
+                    AddAssignlog(model.F_WorkOrderCode, input.MaintenanceDept);
                    
                 }
                 if (input.IsEnd == 1)
@@ -128,6 +128,74 @@ namespace RMYY_CallCenter_Api.Controllers
         }
 
 
+
+        //编辑工单
+        /// <summary>
+        ///编辑
+        /// </summary>
+        /// <param name="input"></param>
+        /// <returns></returns>
+        public ActionResult UpdateFaultRepairWorkOrder(T_FaultRepairBaseinput input)
+        {
+            Model.T_FaultRepair_Base model=  baseBll.GetModel(input.WorkOrderCode);
+
+            
+            model.F_Applicant = input.Applicant;
+            model.F_ApplicationDept = input.ApplicationDept;
+            model.F_Phone = input.Phone;
+            model.F_Applicantsphone = input.Applicantsphone;
+            model.F_WorkOrderCategory = input.WorkOrderCategory;
+            model.F_Content = input.Content;
+            model.F_PlaceOfRepair = input.PlaceOfRepair;
+            model.F_File = input.File;
+            bool addassignlog = false;
+
+            if (input.IsEnd == 1)
+            {
+                model.F_WorkOrderState = (int)EnumFaultRepairWorkOrderState.finish;
+            }
+        
+            else if (string.IsNullOrEmpty(model.F_MaintenanceDept))
+            {
+                if (!string.IsNullOrEmpty(input.MaintenanceDept))
+                {
+                    model.F_AssignTime = DateTime.Now;
+
+                    List<Model.T_Sys_GongDan> listgd = gdbll.GetModelList(" F_ParentID=0 and F_Name='故障报修'");
+                    int timeout = listgd.First().F_TimeOut;
+                    model.F_Deadline = DateTime.Now.AddHours(timeout);
+                    model.F_MaintenanceDept = input.MaintenanceDept;
+                    model.F_Maintenancer = input.Maintenancer;
+                    model.F_WorkOrderState = (int)EnumFaultRepairWorkOrderState.receive;
+                    addassignlog = true;
+                }
+            }
+            else
+            {
+                model.F_WorkOrderState = (int)EnumFaultRepairWorkOrderState.neworder;
+            }
+
+            model.F_UpdateTime = DateTime.Now;
+          
+
+            if (baseBll.Update(model) )
+            {                   
+                if (addassignlog)
+                {
+                    AddAssignlog(model.F_WorkOrderCode, input.MaintenanceDept);
+                }
+                if (input.IsEnd == 1)
+                {
+                    AddOperatorLog("完结了工单", (int)EnumOperatorType.dealed, model.F_WorkOrderCode);
+                }
+                return Success("编辑成功！");
+            }
+            else return Error("编辑失败！");
+
+        }
+
+
+
         //查收
         public ActionResult CheckWorkOrder(string WorkOrderCode)
         {
@@ -137,6 +205,7 @@ namespace RMYY_CallCenter_Api.Controllers
                 if (model.F_Maintenancer == User.F_UserCode)
                 {
                     model.F_UpdateTime = DateTime.Now;
+                    model.F_Maintenancer = User.F_UserCode;
                     model.F_WorkOrderState = (int)EnumFaultRepairWorkOrderState.dealing;
                     AddOperatorLog("查收了工单", (int)EnumOperatorType.check, model.F_WorkOrderCode);
 
@@ -150,13 +219,13 @@ namespace RMYY_CallCenter_Api.Controllers
             return Error("工单不存在！");
         }
 
-        //退单
-        public ActionResult  BackWorkOrder(string WorkOrderCode)
+        //退单  
+        public ActionResult  BackWorkOrder(string WorkOrderCode,string BackReason)
         {
             Model.T_FaultRepair_Base model = baseBll.GetModel(WorkOrderCode);
             if (model != null)
             {
-                if (model.F_Maintenancer == User.F_UserCode)
+                if (model.F_MaintenanceDept == User.F_DeptId.ToString())
                 {
                     model.F_WorkOrderState = (int)EnumFaultRepairWorkOrderState.neworder;
                     model.F_Maintenancer = "";
@@ -164,7 +233,14 @@ namespace RMYY_CallCenter_Api.Controllers
                     model.F_AssignTime = null;
                     model.F_UpdateTime = DateTime.Now;
                     model.F_Deadline = null;
-                    AddOperatorLog("退回了工单", (int)EnumOperatorType.back, model.F_WorkOrderCode);
+                    string s = "";
+                    if (!string.IsNullOrEmpty(BackReason))
+                      {
+                        s += ",退回原因:" + BackReason;
+                    }
+                    AddOperatorLog("退回了工单" + s, (int)EnumOperatorType.back, model.F_WorkOrderCode);
+
+
 
                     return Success(" 退回成功！");
                 }
@@ -396,9 +472,7 @@ namespace RMYY_CallCenter_Api.Controllers
         //维修员的列表 待接单 待完成 已完成 
 
         public ActionResult MaintenancerList( )
-        {
-
-            DataTable dt = new DataTable();
+        {       
             string sql = " and F_IsDelete=0 ";
             //待接单1  待完成 2 已完成 3
 
@@ -441,9 +515,9 @@ namespace RMYY_CallCenter_Api.Controllers
             {
                 sql += " and (F_Applicantsphone  like '%" + strtel + "%' or F_Phone like '%" + strtel + "%') ";
             }
-            if (strtel.Trim() != "" && strtel != "undefined")
+            if (strworkcode.Trim() != "" && strworkcode != "undefined")
             {
-                sql += " and F_WorkOrderCode='" + strtel + "'";
+                sql += " and F_WorkOrderCode='" + strworkcode + "'";
             }
 
             if (strstarttime.Trim() != "" && strstarttime != "undefined")
@@ -492,33 +566,36 @@ namespace RMYY_CallCenter_Api.Controllers
                                               true,
                                               out recordCount
                                             );
-            dt.Columns.Add("GapTime", typeof(string));//执行时限
-                                                
-            dt.Columns.Add("AssistanceState", typeof(string));//协作工单的状态
+            datatable.Columns.Add("GapTime", typeof(string));//执行时限
 
-            dt.Columns.Add("StateName", typeof(string));//协作工单的状态
+            datatable.Columns.Add("AssistanceState", typeof(string));//协作工单的状态
 
-            dt.Columns.Add("Buttons", typeof(object));//操作按钮
-            foreach (DataRow dr in dt.Rows)
+            datatable.Columns.Add("StateName", typeof(string));//协作工单的状态
+
+            datatable.Columns.Add("Buttons", typeof(object));//操作按钮
+            foreach (DataRow dr in datatable.Rows)
             {
                 #region 执行时限 不是已完成的工单 展示这个字段 
                 if (Convert.ToInt32(dr["F_WorkOrderState"]) < 3)
                 {
-                    DateTime deadline = Convert.ToDateTime(dr["F_Deadline"]);
-                    TimeSpan ts = deadline.Subtract(DateTime.Now);
-                    double tss = double.Parse(Math.Round(ts.TotalSeconds, 0).ToString());
-                    if (tss < 0) { tss = -tss; }
-                    string gshsj = DateTimeConvert.parseTimeSeconds(tss, 1);
-
-                    if (deadline > DateTime.Now)
+                    if (!string.IsNullOrEmpty(dr["F_Deadline"].ToString()))
                     {
+                        DateTime deadline = Convert.ToDateTime(dr["F_Deadline"]);
+                        TimeSpan ts = deadline.Subtract(DateTime.Now);
+                        double tss = double.Parse(Math.Round(ts.TotalSeconds, 0).ToString());
+                        if (tss < 0) { tss = -tss; }
+                        string gshsj = DateTimeConvert.parseTimeSeconds(tss, 1);
 
-                        dr["GapTime"] = "剩余" + gshsj;
-                    }
-                    else
-                    {
+                        if (deadline > DateTime.Now)
+                        {
 
-                        dr["GapTime"] = "超时" + gshsj;
+                            dr["GapTime"] = "剩余" + gshsj;
+                        }
+                        else
+                        {
+
+                            dr["GapTime"] = "超时" + gshsj;
+                        }
                     }
                 }
                 #endregion
@@ -544,11 +621,11 @@ namespace RMYY_CallCenter_Api.Controllers
                 #endregion
 
                 #region  展示的工单状态
-                if (  dr["F_WorkOrderState"].ToString() == EnumFaultRepairWorkOrderState.receive.ToString())
+                if (Convert.ToInt32(dr["F_WorkOrderState"]) ==(int) EnumFaultRepairWorkOrderState.receive)
                 {
                     dr["StateName"] = "待接单";
                 }
-                else if (dr["F_WorkOrderState"].ToString() == EnumFaultRepairWorkOrderState.dealing.ToString())
+                else if (Convert.ToInt32( dr["F_WorkOrderState"] ) ==(int) EnumFaultRepairWorkOrderState.dealing)
                 {
                     dr["StateName"] = "待完成";
                 }                
@@ -559,41 +636,44 @@ namespace RMYY_CallCenter_Api.Controllers
                 #endregion
 
                 #region 操作按钮
-                var btns = new List<FaultButtonGroup.button>();
-
-                //待查收 -查收 退回
-                if (dr["F_WorkOrderState"].ToString() == EnumFaultRepairWorkOrderState.receive.ToString())
-                {
-                    btns.Add(FaultButtonGroup.check());
-                    btns.Add(FaultButtonGroup.back());
-                }
-                //待完成 -协作 完成
-                if (dr["F_WorkOrderState"].ToString() == EnumFaultRepairWorkOrderState.dealing.ToString())
-                {
-                    //没有协作
-                    if (!string.IsNullOrEmpty(dr["AssistanceState"].ToString()))
-                    {
-                        btns.Add(FaultButtonGroup.assistance());
-                        btns.Add(FaultButtonGroup.assign());
-                        btns.Add(FaultButtonGroup.finish());
-
-                    }
 
-                    else if (dr["AssistanceState"].ToString() == "未完成")
+               
+                    var btns = new List<FaultButtonGroup.button>();
+                    //待查收 -查收 退回
+                    if (Convert.ToInt32(dr["F_WorkOrderState"]) == (int)EnumFaultRepairWorkOrderState.receive)
                     {
-                        btns.Add(FaultButtonGroup.assistance());
-                        btns.Add(FaultButtonGroup.assign());
+                        btns.Add(FaultButtonGroup.check());
+                        btns.Add(FaultButtonGroup.back());
                     }
-                    else
+                if (dr["F_Maintenancer"].ToString() == User.F_UserCode)
+                {
+                    //待完成 -协作 完成
+                    if (Convert.ToInt32(dr["F_WorkOrderState"]) == (int)EnumFaultRepairWorkOrderState.dealing)
                     {
-                        btns.Add(FaultButtonGroup.finish());
-                    }
+                        //没有协作
+                        if (!string.IsNullOrEmpty(dr["AssistanceState"].ToString()))
+                        {
+                            btns.Add(FaultButtonGroup.assistance());
+                            btns.Add(FaultButtonGroup.assign());
+                            btns.Add(FaultButtonGroup.finish());
 
+                        }
 
+                        else if (dr["AssistanceState"].ToString() == "未完成")
+                        {
+                            btns.Add(FaultButtonGroup.assistance());
+                            btns.Add(FaultButtonGroup.assign());
+                        }
+                        else
+                        {
+                            btns.Add(FaultButtonGroup.finish());
+                        }
 
-                }
 
 
+                    }
+                    dr["Buttons"] = btns;
+                }
                 #endregion
             }
 
@@ -620,13 +700,13 @@ namespace RMYY_CallCenter_Api.Controllers
 
             DataTable dt = new DataTable();
             string sql = " and F_IsDelete=0 and F_CreateUser='"+User.F_UserCode+"'";
-            //待处理传2    已处理传3
+            
 
             string strpageindex = RequestString.GetQueryString("page");
             int pageindex = 1;
             string strpagesize = RequestString.GetQueryString("pagesize");
             int pagesize = 10;
-
+            //待处理传2    已处理传3
             int strstate = RequestString.GetInt("state", -1);
             string strname = HttpUtility.UrlDecode(RequestString.GetQueryString("name"));
 
@@ -657,9 +737,9 @@ namespace RMYY_CallCenter_Api.Controllers
             {
                 sql += " and (F_Applicantsphone  like '%" + strtel + "%' or F_Phone like '%" + strtel + "%') ";
             }
-            if (strtel.Trim() != "" && strtel != "undefined")
+            if (strworkcode.Trim() != "" && strworkcode != "undefined")
             {
-                sql += " and F_WorkOrderCode='" + strtel + "'";
+                sql += " and F_WorkOrderCode='" + strworkcode + "'";
             }
 
             if (strstarttime.Trim() != "" && strstarttime != "undefined")
@@ -695,7 +775,7 @@ namespace RMYY_CallCenter_Api.Controllers
 
             }
             int recordCount = 0;
-            DataTable datatable = Bll.PagerBll.GetListPager
+            dt= Bll.PagerBll.GetListPager
                                             ("T_FaultRepair_Base ",
                                               "F_WorkOrderId",
                                               "*",
@@ -717,36 +797,36 @@ namespace RMYY_CallCenter_Api.Controllers
                 #region 执行时限 不是已完成的工单 展示这个字段 
                 if (Convert.ToInt32(dr["F_WorkOrderState"]) < 3)
                 {
-                    DateTime deadline = Convert.ToDateTime(dr["F_Deadline"]);
-                    TimeSpan ts = deadline.Subtract(DateTime.Now);
-                    double tss = double.Parse(Math.Round(ts.TotalSeconds, 0).ToString());
-                    if (tss < 0) { tss = -tss; }
-                    string gshsj = DateTimeConvert.parseTimeSeconds(tss, 1);
-
-                    if (deadline > DateTime.Now)
-                    {
-
-                        dr["GapTime"] = "剩余" + gshsj;
-                    }
-                    else
+                    if (!string.IsNullOrEmpty(dr["F_Deadline"].ToString()))
                     {
-
-                        dr["GapTime"] = "超时" + gshsj;
+                        DateTime deadline = Convert.ToDateTime(dr["F_Deadline"]);
+                        TimeSpan ts = deadline.Subtract(DateTime.Now);
+                        double tss = double.Parse(Math.Round(ts.TotalSeconds, 0).ToString());
+                        if (tss < 0) { tss = -tss; }
+                        string gshsj = DateTimeConvert.parseTimeSeconds(tss, 1);
+                        if (deadline > DateTime.Now)
+                        {
+                            dr["GapTime"] = "剩余" + gshsj;
+                        }
+                        else
+                        {
+                            dr["GapTime"] = "超时" + gshsj;
+                        }
                     }
                 }
                 #endregion
 
 
                 #region  展示的工单状态
-                if (dr["F_WorkOrderState"].ToString() == EnumFaultRepairWorkOrderState.receive.ToString() || dr["F_WorkOrderState"].ToString() == EnumFaultRepairWorkOrderState.receive.ToString())
+                if (Convert.ToInt32(dr["F_WorkOrderState"]) == (int)EnumFaultRepairWorkOrderState.neworder || Convert.ToInt32(dr["F_WorkOrderState"]) == (int)EnumFaultRepairWorkOrderState.receive)
                 {
                     dr["StateName"] = "待接单";
                 }
-                else if (dr["F_WorkOrderState"].ToString() == EnumFaultRepairWorkOrderState.dealing.ToString())
+                else if (Convert.ToInt32(dr["F_WorkOrderState"]) == (int)EnumFaultRepairWorkOrderState.dealing)
                 {
                     dr["StateName"] = "已接单";
                 }
-                else if (dr["F_WorkOrderState"].ToString() == EnumFaultRepairWorkOrderState.dealed.ToString())
+                else if (Convert.ToInt32(dr["F_WorkOrderState"]) == (int)EnumFaultRepairWorkOrderState.dealed)
                 {
                     dr["StateName"] = "待评价";
                 }
@@ -760,26 +840,26 @@ namespace RMYY_CallCenter_Api.Controllers
                 var btns = new List<FaultButtonGroup.button>();
 
                 //待接单 已接单 -自行解决
-                if (dr["F_WorkOrderState"].ToString() == EnumFaultRepairWorkOrderState.neworder.ToString() ||
-                    dr["F_WorkOrderState"].ToString() == EnumFaultRepairWorkOrderState.receive.ToString()||
-                    dr["F_WorkOrderState"].ToString() == EnumFaultRepairWorkOrderState.dealing.ToString()
+                if ( Convert.ToInt32( dr["F_WorkOrderState"]) ==(int)EnumFaultRepairWorkOrderState.neworder  ||
+                   Convert.ToInt32(dr["F_WorkOrderState"]) == (int)EnumFaultRepairWorkOrderState.receive ||
+                     Convert.ToInt32(dr["F_WorkOrderState"]) == (int)EnumFaultRepairWorkOrderState.dealing 
                     )
                 {
                     btns.Add(FaultButtonGroup.solve());
                   
                 }
                 //待评价  评价
-                if (dr["F_WorkOrderState"].ToString() == EnumFaultRepairWorkOrderState.dealed.ToString())
+                if (Convert.ToInt32(dr["F_WorkOrderState"]) == (int)EnumFaultRepairWorkOrderState.dealed)
                 {
                     btns.Add(FaultButtonGroup.evaluate());                     
                 }
-                if (dr["F_WorkOrderState"].ToString() == EnumFaultRepairWorkOrderState.exceptionended.ToString())
+                if (Convert.ToInt32(dr["F_WorkOrderState"]) == (int)EnumFaultRepairWorkOrderState.exceptionended)
                 {
                     btns.Add(FaultButtonGroup.evaluate());
                 }
 
 
-
+                dr["Buttons"] = btns;
                 #endregion
             }
 
@@ -788,7 +868,7 @@ namespace RMYY_CallCenter_Api.Controllers
             {
                 state = "success",
                 message = "成功",
-                rows = datatable,
+                rows = dt,
                 total = recordCount
             };
             return Content(obj.ToJson());
@@ -802,13 +882,13 @@ namespace RMYY_CallCenter_Api.Controllers
 
         //工单详情
 
-        public ActionResult GetWorkOrder ()
+        public ActionResult GetWorkOrder()
         {
 
 
             string strworkorderid = HttpUtility.UrlDecode(RequestString.GetQueryString("WorkOrderCode"));
             Model.T_FaultRepair_Base model = baseBll.GetModel(strworkorderid);
-            int type = RequestString.GetInt("type", 0);//0基本信息1监察意见2领导批示3办理情况4回访信息5督办信息6办理过程
+            int type = RequestString.GetInt("type", 0);//0基本信息1处理结果2协作工单3工单流程4维修记录5评价
             if (!string.IsNullOrEmpty(strworkorderid))
             {
                 switch (type)
@@ -842,9 +922,16 @@ namespace RMYY_CallCenter_Api.Controllers
 
                     case 3://工单流程
 
-                     var loglist=   logBll.GetModelList(" F_WorkOrderCode='" + strworkorderid + "'" + " order by F_OperationTime desc");
-                        
-                        return Success("获取工单流程成功", loglist);
+                     //var loglist=   logBll.GetModelList(" F_WorkOrderCode='" + strworkorderid + "'" + " order by F_OperationTime desc");
+
+                        var sqllog = "select *,[dbo].[GetUserName] username from T_FaultRepair_OperationLog where F_WorkOrderCode = '" + strworkorderid + "' " + " order by F_OperationTime desc";
+
+                        DataTable dtlog = DbHelperSQL.Query(sqllog).Tables[0];
+
+                        return Success("获取工单流程成功", dtlog);
+
+
+                   
 
                     case 4://维修记录
                         string sqlcl2 = "select * from T_FaultRepair_Process where F_WorkOrderCode='" + strworkorderid + "'";
@@ -871,6 +958,22 @@ namespace RMYY_CallCenter_Api.Controllers
 
 
 
+        //转派 ，派给自己的工单 转给同部门的别的人
+        public ActionResult Transfer(string WorkOrderCode,string ToUserCode)
+        {
+            Model.T_FaultRepair_Base model = baseBll.GetModel(WorkOrderCode);
+            if (model != null && model.F_Maintenancer == User.F_UserCode)
+            {
+                model.F_Maintenancer = ToUserCode;
+
+                AddOperatorLog("转派工单给" + ToUserCode, (int)EnumOperatorType.transfer, WorkOrderCode);
+            }
+            return Error("暂时没有权限操作");
+
+        }
+
+
+
 
         // 返修
         public ActionResult ReturnWorkOrder(string WorkOrderCode, string ReturnReason)
@@ -957,7 +1060,7 @@ namespace RMYY_CallCenter_Api.Controllers
 
         public void AddAddlog(string workordercode)
         {
-            AddOperatorLog("创建了工单", (int)EnumOperatorType.add, workordercode);
+            AddOperatorLog("创建报修工单", (int)EnumOperatorType.add, workordercode);
         }
 
         public void AddAssignlog(string workordercode,string maintenancer)

RMYY_CallCenter_Api/Models/Enum/EnumOperatorType.cs

@@ -33,7 +33,9 @@ namespace RMYY_CallCenter_Api.Models.Enum
         exceptionended,
 
         [Description("异常完结")]
-        submitreturn
+        submitreturn,
+            [Description("转派")]
+         transfer
 
 
     }

RMYY_CallCenter_Api/Models/Input/T_FaultRepairBaseinput.cs

@@ -7,6 +7,8 @@ namespace RMYY_CallCenter_Api.Models.Input
 {
     public class T_FaultRepairBaseinput
     {
+
+        public string WorkOrderCode { get; set; }
         /// <summary>
         /// 申请人
         /// </summary>