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@@ -27,19 +27,33 @@ namespace RMYY_CallCenter_Api.Controllers
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27
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/// <param name="pageindex"></param>
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/// <param name="pagesize"></param>
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/// <returns></returns>
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- public ActionResult GetList(string starttime="",string endtime="", int type = 0, int pageindex = 1, int pagesize = 10)
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+ public ActionResult GetList(string keywords, string starttime="",string endtime="", int type = 0, int pageindex = 1, int pagesize = 10,int state=-1)
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{
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int userId = 1;
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if (userId != 0)
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{
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+ #region 查询条件
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string sql = $" and F_IsDel=0";
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DataTable date = new DataTable();
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if (type > 0 && type < 5)
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- sql += $" and F_Type1=" + type;
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+ sql += $" and F_type1=" + type;
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if (starttime.Trim() != "" && starttime != "undefined")
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sql += $" and datediff(day,F_CreateTime,'" + starttime + "') <=0 ";
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if (endtime.Trim() != "" && endtime != "undefined")
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sql += $" and datediff(day,F_CreateTime,'" + endtime + "')>=0";
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+ if (!string.IsNullOrEmpty(keywords))
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+ {
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+ sql += $" and (F_Customer like '%" + keywords.Trim() + "%' or F_WorkOrderCode like '%" + keywords.Trim() + "%' or F_Phon like '%" + keywords.Trim() + "%')";
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+ }
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+ if (state >= 0)
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+ {
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+ int[] arr ={0,1,2,3,4,5,6,10 };
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+ if (arr.Contains(state))
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+ {
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+ sql += $"and F_State=" + state;
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+ }
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+ }
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+ #endregion
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int recordCount = 0;
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if(!string.IsNullOrEmpty(sql))
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{
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@@ -58,12 +72,12 @@ namespace RMYY_CallCenter_Api.Controllers
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58
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72
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List<Model.T_Con_WorkOrder> modellist = orderbll.DataTableToList(date);
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59
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73
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if (modellist.Count > 0)
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60
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{
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61
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- List<Con_WorkOrderInput> Input = modeltoopi(modellist);
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+ //List<Con_WorkOrderInput> Input = modeltoopi(modellist);
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var obj = new
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{
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state = "success",
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message = "成功",
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- rows = Input,
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+ rows = modellist,
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total = recordCount
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};
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83
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return Content(obj.ToJson());
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@@ -97,14 +111,14 @@ namespace RMYY_CallCenter_Api.Controllers
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97
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111
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var itemlist = itembll.GetModelList(" F_WoID="+ id +"");
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112
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if (list.Count > 0)
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{
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- List<Con_WorkOrderInput> Input = modeltoopi(list);
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101
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- if (Input != null)
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+ //List<Con_WorkOrderInput> Input = modeltoopi(list);
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+ if (list != null)
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{
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var obj = new
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{
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state = "success",
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message = "成功",
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107
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- rows = Input,
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+ rows = list,
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108
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total = ItemList(itemlist)
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123
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};
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return Content(obj.ToJson());
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@@ -219,7 +233,7 @@ namespace RMYY_CallCenter_Api.Controllers
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219
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233
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/// 添加工单
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220
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234
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/// </summary>
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221
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235
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/// <returns></returns>
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222
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- public ActionResult AddWorkOrder(Con_WorkOrderInput input, int overtime=0, int opt = 0, string cont = "")
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236
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+ public ActionResult AddWorkOrder(Con_WorkOrderInput input, int overtime=0, int opt = 0,string cont="")
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223
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{
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224
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238
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int userId = 1;
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225
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239
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if (userId != 0)
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@@ -227,8 +241,10 @@ namespace RMYY_CallCenter_Api.Controllers
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227
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241
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string usercode = "8000";
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228
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Model.T_Sys_UserAccount user = userbll.GetModel(userId);
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229
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243
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#region 添加判断
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230
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- if (!(input.F_Type1 > 0 && input.F_Type1 < 5))
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244
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+ if (!(input.F_Type1 > 0 && input.F_Type1 < 6))
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231
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245
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return Error("工单类型错误!");
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246
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+ if (opt == 0)
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247
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+ return Error("请选择处理方式!");
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232
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248
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if (string.IsNullOrEmpty(input.F_Customer))
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233
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249
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return Error("请输入客户姓名!");
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234
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250
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if (string.IsNullOrEmpty(input.F_Phon))
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@@ -282,7 +298,10 @@ namespace RMYY_CallCenter_Api.Controllers
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282
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298
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if (userleader != null)
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283
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299
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{
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284
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300
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AddLog(work.F_ID, 0, deptname + userleader.F_UserName + "(" + user.F_UserCode + ")" + "待审批", (int)EnumItemType.audit, (int)EnumItemOpt.audit, userleader.F_UserCode, userleader.F_DeptId, user);
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285
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- }
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301
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+ return Success("已提交审核!");
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302
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+ }
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303
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+ else
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304
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+ return Error("提交审核失败!");
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286
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305
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}
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287
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306
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288
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307
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}
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@@ -514,23 +533,39 @@ namespace RMYY_CallCenter_Api.Controllers
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514
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533
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model.F_type1 = input.F_Type1;//工单类型:健康咨询,投诉建议,外聘专家咨询,家庭预约上门,静脉置管维护
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515
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534
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model.F_type2 = input.F_Type2;
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516
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535
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517
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- if (!string.IsNullOrEmpty(input.F_Urgency.ToString()))
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518
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- model.F_Urgency = input.F_Urgency;// 紧急程度:0,常规1,紧急
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519
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- else
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520
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- model.F_Urgency = model.F_Urgency;
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521
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536
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model.F_Customer = input.F_Customer;//来电人姓名
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522
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537
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model.F_Sex = input.F_Sex;
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523
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538
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model.F_Phon = input.F_Phon;//来电人电话
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524
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539
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model.F_CusAddress = input.F_CusAddress;//地址
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525
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540
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model.F_IdCard = input.F_IdCard;//身份证号
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526
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- model.F_ServiceItems = input.F_ServiceItems;//服务项目
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527
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- model.F_Address = input.F_Address;//地区
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528
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- model.F_FirstCheckHospital = input.F_FirstCheckHospital;//首次检查医院
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529
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- model.F_NoduleSize = input.F_NoduleSize;//肺结节大小
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530
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- model.F_FirstFindTime = input.F_FirstFindTime;//首次发现肺结节时间
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541
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+ if (input.F_Type1 == 4)
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542
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+ {
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543
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+ model.F_ServiceItems = input.F_ServiceItems;//服务项目
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544
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+ }
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545
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+ if (input.F_Type1 == 3)
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546
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+ {
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547
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+ model.F_Address = input.F_Address;//地区
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548
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+ model.F_FirstCheckHospital = input.F_FirstCheckHospital;//首次检查医院
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549
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+ model.F_NoduleSize = input.F_NoduleSize;//肺结节大小
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550
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+ model.F_FirstFindTime = input.F_FirstFindTime;//首次发现肺结节时间
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551
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+ if (!string.IsNullOrEmpty(input.F_Urgency.ToString()))
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552
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+ model.F_Urgency = input.F_Urgency;// 紧急程度:0,常规1,紧急
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553
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+ else
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554
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+ model.F_Urgency = model.F_Urgency;
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555
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+ }
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556
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+ if (input.F_Type1 == 5)
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557
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+ {
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558
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+ model.F_Cathetertype = input.F_Cathetertype;//
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559
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+ model.F_Catheterdept = input.F_Catheterdept;//置管科室
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560
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+ model.F_Cathetertime = input.F_Cathetertime;//置管时间
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561
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+ model.F_BedNum = input.F_BedNum;//床号
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562
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+ model.F_InpatientNum = input.F_InpatientNum;//住院号
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563
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+ }
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564
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+
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565
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+ model.F_DealType = input.F_DealType;//处理方式:立即办理,提交审核,转派部门
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531
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566
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model.F_WorkOrderContents = input.F_WorkOrderContents;//工单内容
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532
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- model.F_DealOpinions = input.F_DealOpinions;//处理意见
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533
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- model.F_DealType = model.F_DealType; //处理方式: 立即办理,提交审核,转派(健康事业部)
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567
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+ model.F_DealOpinions = input.F_DealOpinions;//处理意见
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568
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+ //model.F_DealContents = input.F_DealContents;//处理内容
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534
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569
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if (!string.IsNullOrEmpty(input.F_CallID))
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535
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570
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{
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536
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571
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model.F_CallID = input.F_CallID;//通话记录id
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@@ -686,6 +721,7 @@ namespace RMYY_CallCenter_Api.Controllers
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686
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721
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Inputmodel.F_StateName = "已完结";
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687
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722
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}
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688
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723
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#endregion
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724
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+ Inputmodel.F_Customer = item.F_Customer;//来电人姓名
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689
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725
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Inputmodel.F_Sex = item.F_Sex;//性别
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690
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726
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Inputmodel.F_CusAddress = item.F_CusAddress;//地址
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691
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727
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Inputmodel.F_Phon = item.F_Phon;//电话
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@@ -704,7 +740,11 @@ namespace RMYY_CallCenter_Api.Controllers
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704
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740
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}
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705
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741
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if (item.F_type1 == 5)
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706
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742
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{
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707
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-
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743
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+ Inputmodel.F_Cathetertype = item.F_Cathetertype;//置管类型
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744
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+ Inputmodel.F_Catheterdept = item.F_Catheterdept;//置管科室
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745
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+ Inputmodel.F_Cathetertime = item.F_Cathetertime;//置管时间
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746
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+ Inputmodel.F_BedNum = item.F_BedNum;//床号
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747
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+ Inputmodel.F_InpatientNum = item.F_InpatientNum;//住院号
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708
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748
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}
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709
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749
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Inputmodel.F_DealOpinions = item.F_DealOpinions;//处理意见
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710
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750
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Inputmodel.F_DealType = item.F_DealType;//处理方式:立即办理,提交审核,转派部门
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@@ -835,6 +875,58 @@ namespace RMYY_CallCenter_Api.Controllers
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835
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875
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836
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876
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}
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837
|
877
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878
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+
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879
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+ /// <summary>
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880
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+ /// 审核工单
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881
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+ /// </summary>
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882
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+ /// <param name="orderid"></param>
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883
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+ /// <param name="AuditCont"></param>
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884
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+ /// <param name="IsAudit"></param>
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885
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+ /// <returns></returns>
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886
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+ public ActionResult GetApproval(int orderid,string AuditCont,int IsAudit=0 )
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887
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+ {
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888
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+ int userId = 1;
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889
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+ if (userId != 0)
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890
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+ {
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891
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+ Model.T_Sys_UserAccount ua = userbll.GetModel(userId);
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892
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+ if (ua != null)
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893
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+ {
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894
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+ Model.T_Con_WorkOrder wmodel = orderbll.GetModel(orderid);
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|
895
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+ if (wmodel != null)
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896
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+ {
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897
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+ if (IsAudit == 1)
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898
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+ {
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|
899
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+ string deptname = "";
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|
900
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+ var deptmodel = deptbll.GetModel(ua.F_DeptId);
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901
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+ if (deptmodel != null)
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|
902
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+ {
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903
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+ deptname = deptmodel.F_DeptName + "-";
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|
904
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+ }
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|
905
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+ var res = AddLog(wmodel.F_ID, wmodel.F_State.Value, deptname + ua.F_UserName + "(" + ua.F_UserCode + ")" + "工单审批:已同意审批" + AuditCont, (int)EnumItemType.audit, (int)EnumItemOpt.reaudit, ua.F_UserCode, ua.F_DeptId, ua);
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906
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+ if (res > 0)
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907
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+ {
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908
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+ wmodel.F_State = 0; //待转派
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909
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+ //处理内容
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|
910
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+ if (!string.IsNullOrEmpty(AuditCont))
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|
911
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+ wmodel.F_AuditCont += AuditCont + ";";
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|
912
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+ wmodel.F_IsAudit = IsAudit;
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913
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+ wmodel.F_AuditState = 1;
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|
914
|
+ wmodel.F_AuditUser = ua.F_UserCode;
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|
915
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+ wmodel.F_AuditTime = DateTime.Now;
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916
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+ orderbll.Update(wmodel);
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|
917
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+ return Success("审批成功!");
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|
918
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+ }
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|
919
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+ else
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|
920
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+ return Error("审批失败!");
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921
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+
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922
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+ }
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923
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+ }
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924
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+ }
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|
925
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+
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|
926
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+ }
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|
927
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+ return Error("无操作权限");
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|
928
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+ }
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|
929
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+
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838
|
930
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/// <summary>
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|
839
|
931
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/// 处理工单
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|
840
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932
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/// </summary>
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@@ -903,7 +995,7 @@ namespace RMYY_CallCenter_Api.Controllers
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903
|
995
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}
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|
904
|
996
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else
|
|
905
|
997
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{
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|
906
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- model.F_DealResult = "未处理";//处理结果
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|
998
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+ model.F_DealResult = "处理中";//处理结果
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|
907
|
999
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}
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908
|
1000
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#region 读取当前登录人部门
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|
909
|
1001
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string deptname = "";
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@@ -948,8 +1040,8 @@ namespace RMYY_CallCenter_Api.Controllers
|
|
948
|
1040
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/// <returns></returns>
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|
949
|
1041
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public ActionResult AssignWorkOrder(int orderid,string cont,int clbm=0,int clid=0)
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|
950
|
1042
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{
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|
951
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- var userId = User.F_UserId;
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|
952
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- string usercode = User.F_UserCode;
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|
1043
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+ var userId =1 ;
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1044
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+ string usercode = "8000";
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953
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1045
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if (userId != 0)
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|
954
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1046
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{
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955
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1047
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Model.T_Sys_UserAccount ua = userbll.GetModel(userId);
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