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@@ -790,6 +790,53 @@ namespace CallCenterApi.Interface.Controllers
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790
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790
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}
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791
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791
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792
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792
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/// <summary>
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793
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+ /// 获取来源数量百分比
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794
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+ /// </summary>
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795
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+ /// <param name="start"></param>
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796
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+ /// <param name="end"></param>
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797
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+ /// <returns></returns>
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798
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+ public ActionResult GetSourceByDate(DateTime? start, DateTime? end)
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799
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+ {
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800
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+ string where = " and F_IsDelete=0";
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801
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+ if (start == null && end == null)
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802
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+ {
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803
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+ where += " and datediff(day,F_CreateTime,getdate())=0";
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804
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+ }
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805
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+ else
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806
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+ {
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807
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+ if (start == null) { start = DateTime.Now; }
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808
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+ if (end == null) { end = DateTime.Now; }
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809
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+ where += $" and datediff(day,F_CreateTime,'{start.Value.ToString("yyyy-MM-dd")}')<=0 and datediff(day,F_CreateTime,'{end.Value.ToString("yyyy-MM-dd")}')>=0 ";
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810
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+ }
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811
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+ string sql = " select F_ValueId Id,F_Value Source,(select COUNT(1) from T_Bus_WorkOrder where F_InfoSource=F_ValueId " + where
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812
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+ + ") Count from dbo.T_Sys_DictionaryValue where F_ItemId=1 and F_State=0 ";
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813
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+ DataTable dt = DbHelperSQL.Query(sql).Tables[0];
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814
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+
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815
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+ int n = Int32.Parse(DbHelperSQL.GetSingle("select COUNT(1) from T_Bus_WorkOrder where 1=1 " + where).ToString());
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816
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+
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817
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+ dt.Columns.Add("Percent", typeof(object));
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818
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+ foreach (DataRow drnew in dt.Rows)
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819
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+ {
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820
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+ if (n > 0)
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821
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+ {
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822
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+ drnew["Percent"] = Math.Round((double.Parse(drnew["Count"].ToString()) * 100 / n), 2) + "%";
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823
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+ }
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824
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+ else
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825
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+ {
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826
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+ drnew["Percent"] = "";
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827
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+ }
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828
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+ }
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829
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+
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830
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+ DataRow dr = dt.NewRow();
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831
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+ dr["Source"] = "总计";
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832
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+ dr["Count"] = n;
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833
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+ dr["Percent"] = "100%";
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834
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+ dt.Rows.Add(dr);
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835
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+
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836
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+ return Success("加载成功", dt);
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837
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+ }
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838
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+
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839
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+ /// <summary>
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793
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840
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/// 获取受理区域数量
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794
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841
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/// </summary>
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795
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842
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/// <param name="start"></param>
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@@ -950,6 +997,45 @@ namespace CallCenterApi.Interface.Controllers
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950
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997
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}
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951
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998
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952
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999
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/// <summary>
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1000
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+ /// 接单情况汇总(月份)
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1001
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+ /// </summary>
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1002
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+ /// <param name="start"></param>
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1003
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+ /// <param name="end"></param>
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1004
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+ /// <returns></returns>
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1005
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+ public ActionResult GetStateCountByMonth(string month)
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1006
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+ {
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1007
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+ if (string.IsNullOrEmpty(month))
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1008
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+ {
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1009
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+ month = DateTime.Now.ToString("yyyy-MM");
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1010
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+ }
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1011
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+ month = month + "-01";
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1012
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+
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1013
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+ //int[] stateList = { 0, 1, 2, 3, 4, 5, 6, 7, 8, 9 };
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1014
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+ int[] stateList = Enumerable.Range(0, 10).ToArray<int>();
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1015
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+ string[] nameList = { "新工单", "待交办", "待查收", "退回审核中", "办理中", "延时审核中", "已办理", "已回访", "重办中", "已结案" };
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1016
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+
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1017
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+ DataTable dt = new DataTable();
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1018
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+ dt.Columns.Add("State", typeof(string));
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1019
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+ dt.Columns.Add("Name", typeof(string));
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1020
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+ dt.Columns.Add("Count", typeof(string));
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1021
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+ foreach (var state in stateList)
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1022
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+ {
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1023
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+ string sql = " select count(1) from dbo.T_Bus_WorkOrder where F_IsDelete = 0 and F_WorkState=" + state
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1024
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+ + " and datediff(month,F_CreateTime,getdate())=0 ";
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1025
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+ int n = int.Parse(DbHelperSQL.GetSingle(sql).ToString());
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1026
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+
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1027
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+ DataRow dr = dt.NewRow();
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1028
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+ dr["State"] = state;
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1029
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+ dr["Name"] = nameList[state];
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1030
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+ dr["Count"] = n;
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1031
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+
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1032
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+ dt.Rows.Add(dr);
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1033
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+ }
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1034
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+
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1035
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+ return Success("加载成功", dt);
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1036
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+ }
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1037
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+
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1038
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+ /// <summary>
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953
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1039
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/// 单位受理处理时间分布(小时)
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954
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1040
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/// </summary>
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955
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1041
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/// <param name="start"></param>
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@@ -1050,6 +1136,32 @@ namespace CallCenterApi.Interface.Controllers
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1050
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1136
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return Success("加载成功", dt);
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1051
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1137
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}
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1052
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1138
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1139
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+ /// <summary>
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1140
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+ /// 获取承办单位数量(new)
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1141
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+ /// </summary>
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1142
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+ /// <param name="start"></param>
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1143
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+ /// <param name="end"></param>
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1144
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+ /// <returns></returns>
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1145
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+ public ActionResult GetDeptCountByDateNew(DateTime? start, DateTime? end, int deptid = 0)
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1146
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+ {
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1147
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+ if (start == null)
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1148
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+ {
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1149
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+ start = DateTime.Now;
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1150
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+ }
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1151
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+ if (end == null)
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1152
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+ {
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1153
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+ end = DateTime.Now;
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1154
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+ }
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1155
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+
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1156
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+ Dictionary<string, string> paras = new Dictionary<string, string>();
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1157
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+ paras.Add("@sdate", start.Value.ToString("yyyy-MM-dd"));
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1158
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+ paras.Add("@edate", end.Value.ToString("yyyy-MM-dd"));
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1159
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+ paras.Add("@deptid", deptid.ToString());
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1160
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+ var obj = DbHelperSQL.RunProcedure("P_Info_DeptAcceptCount", paras, "P_Info_DeptAcceptCount");
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1161
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+
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1162
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+ return Success("成功", obj.Tables[0]);
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1163
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+ }
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1164
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+
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1053
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1165
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#endregion
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1054
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1166
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1055
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1167
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#region 投诉举报
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@@ -1162,6 +1274,33 @@ namespace CallCenterApi.Interface.Controllers
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1162
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1274
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return Success("加载成功", dt);
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1163
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1275
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}
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1164
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1276
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1277
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+ /// <summary>
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1278
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+ /// 获取关键词数量(new)
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1279
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+ /// </summary>
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1280
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+ /// <param name="start"></param>
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1281
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+ /// <param name="end"></param>
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1282
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+ /// <returns></returns>
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1283
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+ public ActionResult GetKeyCountByDateNew(DateTime? start, DateTime? end, int keyid = 0)
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1284
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+ {
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1285
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+ if (start == null)
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1286
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+ {
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1287
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+ start = DateTime.Now;
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1288
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+ //start = new DateTime(start.Value.Year, start.Value.Month, 1);
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1289
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+ }
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1290
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+ if (end == null)
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1291
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+ {
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1292
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+ end = DateTime.Now;
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1293
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+ }
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1294
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+
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1295
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+ Dictionary<string, string> paras = new Dictionary<string, string>();
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1296
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+ paras.Add("@sdate", start.Value.ToString("yyyy-MM-dd"));
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1297
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+ paras.Add("@edate", end.Value.ToString("yyyy-MM-dd"));
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1298
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+ paras.Add("@keyid", keyid.ToString());
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1299
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+ var obj = DbHelperSQL.RunProcedure("P_Info_KeyCount", paras, "P_Info_KeyCount");
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1300
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+
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1301
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+ return Success("成功", obj.Tables[0]);
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1302
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+ }
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1303
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+
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1165
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1304
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#endregion
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1166
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1305
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1167
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1306
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#region 话务数量
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@@ -1403,6 +1542,37 @@ namespace CallCenterApi.Interface.Controllers
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1403
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1542
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}
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1404
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1543
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1405
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1544
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/// <summary>
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1545
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+ /// 工单类型各数量(new)
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1546
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+ /// </summary>
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1547
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+ /// <param name="start"></param>
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1548
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+ /// <param name="end"></param>
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1549
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+ /// <returns></returns>
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1550
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+ public ActionResult GetTypeCountNew()
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1551
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+ {
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1552
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+ int n = Int32.Parse(DbHelperSQL.GetSingle("select COUNT(1) from T_Bus_WorkOrder where F_IsDelete=0 and isnull(F_InfoType,0)!=0").ToString());
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1553
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+
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1554
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+ string sql = " select F_Value TypeName,(select COUNT(1) from T_Bus_WorkOrder where F_IsDelete=0 and datediff(day,F_CreateTime,getdate())=0"
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1555
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+ + "and F_InfoType=F_ValueId) DayCount, (select COUNT(1) from T_Bus_WorkOrder where F_IsDelete=0 and datediff(month,F_CreateTime,getdate())=0"
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1556
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+ + "and F_InfoType=F_ValueId) MonthCount, (select COUNT(1) from T_Bus_WorkOrder where F_IsDelete=0 "
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1557
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+ + "and F_InfoType=F_ValueId) TotalCount from dbo.T_Sys_DictionaryValue where F_ItemId=2 and F_State=0 ";
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1558
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+ DataTable dt = DbHelperSQL.Query(sql).Tables[0];
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1559
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+ dt.Columns.Add("Percent", typeof(object));
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1560
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+ foreach (DataRow drnew in dt.Rows)
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1561
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+ {
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1562
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+ if (n > 0)
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1563
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+ {
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1564
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+ drnew["Percent"] = Math.Round((double.Parse(drnew["TotalCount"].ToString()) * 100 / n), 2) + "%";
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1565
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+ }
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1566
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+ else
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1567
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+ {
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1568
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+ drnew["Percent"] = "";
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1569
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+ }
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1570
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+ }
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1571
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+
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1572
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+ return Success("加载成功", dt);
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1573
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+ }
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1574
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+
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1575
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+ /// <summary>
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1406
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1576
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/// 接通率统计
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1407
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1577
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/// </summary>
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1408
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1578
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/// <param name="start"></param>
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