转接

CallCenterApi/CallCenterApi.BLL/T_Call_CallRecords.cs

@@ -167,7 +167,13 @@ namespace CallCenterApi.BLL
         {
             return dal.UpdateCallInAnswerTelRecord(model);
         }
-
+        /// <summary>
+        /// 更新来电摘机电话记录信息
+        /// </summary>
+        public bool TransferCall(string CallId, string city)
+        {
+            return dal.TransferCall(CallId, city);
+        }
         #endregion
 
         #region 更新来电挂断电话记录信息

CallCenterApi/CallCenterApi.DAL/T_Call_CallRecords.cs

@@ -723,6 +723,12 @@ namespace CallCenterApi.DAL
                 {
                     model.ActionType = int.Parse(row["ActionType"].ToString());
                 }
+                if (row["City"] != null && row["City"].ToString() != "")
+                {
+                    model.City = row["City"].ToString();
+                }
+
+                
             }
             return model;
         }
@@ -902,6 +908,38 @@ namespace CallCenterApi.DAL
             }
         }
 
+
+        /// <summary>
+        /// 更新来电接通信息
+        /// </summary>
+        public bool TransferCall(string  CallId, string city)
+        {
+            lock (DAL.T_Call_CallRecords.Global_Lock)
+            {
+                StringBuilder strSql = new StringBuilder();
+                strSql.Append("update T_Call_CallRecords set ");
+                strSql.Append("ActionType=@ActionType,");
+                strSql.Append("City=@City");
+                strSql.Append(" where CallId=@CallId");
+                SqlParameter[] parameters = {
+                    new SqlParameter("@CallId", SqlDbType.Int,4),
+                    new SqlParameter("@ActionType", SqlDbType.Int,4),
+                      new SqlParameter("@City", SqlDbType.VarChar ,50)};
+                parameters[0].Value = CallId;
+                parameters[1].Value =4;
+                parameters[2].Value = city;
+                int rows = DbHelperSQL.ExecuteSql1(strSql.ToString(), parameters);
+                if (rows > 0)
+                {
+                    return true;
+                }
+                else
+                {
+                    return false;
+                }
+            }
+        }
+
         #endregion
 
         #region 更新来电挂断电话记录信息

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/SMSController.cs

@@ -120,6 +120,8 @@ namespace CallCenterApi.Interface.Controllers
             string strstarttime = HttpUtility.UrlDecode(RequestString.GetQueryString("starttime"));
             string strendtime = HttpUtility.UrlDecode(RequestString.GetQueryString("endtime"));
 
+            string userid = HttpUtility.UrlDecode(RequestString.GetQueryString("userid"));
+
             string strpageindex = RequestString.GetQueryString("page");
             int pageindex = 1;
             string strpagesize = RequestString.GetQueryString("pagesize");
@@ -133,6 +135,11 @@ namespace CallCenterApi.Interface.Controllers
             {
                 sql += " and RecvTime >= '" + Convert.ToDateTime(strstarttime.Trim()) + "' ";
             }
+            if (userid.Trim() != "" && userid != "undefined")
+            {
+                sql += " and F_UserID in  (" + userid.TrimEnd (',')+ ") ";
+            }
+
             if (strendtime.Trim() != "" && strendtime != "undefined")
             {
                 sql += " and RecvTime <= '" + Convert.ToDateTime(strendtime.Trim()) + "' ";

CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/tel/CallrecordsController.cs

@@ -27,6 +27,9 @@ namespace CallCenterApi.Interface.Controllers.tel
             string endtime = HttpUtility.UrlDecode(RequestString.GetQueryString("endtime"));
             string tasktype = HttpUtility.UrlDecode(RequestString.GetQueryString("tasktype"));
             string extnumber = HttpUtility.UrlDecode(RequestString.GetQueryString("extnumber"));
+            string city = HttpUtility.UrlDecode(RequestString.GetQueryString("city"));
+
+            
             int type = RequestString.GetInt("type", 0);
 
             string strpageindex = RequestString.GetQueryString("page");
@@ -54,6 +57,11 @@ namespace CallCenterApi.Interface.Controllers.tel
             {
                 sql += " and CallNumber like '%" + phone + "%'";
             }
+            if (city != null && city.Trim() != "")
+            {
+                sql += " and City='" + city + "'";
+            }
+            
             if (callstate.Trim() != "")
             {
                 if (callstate.Trim() == "0")
@@ -124,7 +132,7 @@ namespace CallCenterApi.Interface.Controllers.tel
                 true,
                 out recordCount);
 
-            var config = new BLL.T_Sys_SystemConfig().GetModelList(" F_ParamCode='PlayPath' ").FirstOrDefault();
+            var config = new BLL.T_Sys_SystemConfig().GetModelList(" F_ParamCode='PlayPath'").FirstOrDefault();
             //var users = new BLL.T_Sys_UserAccount().GetModelList("");
             //dt.Columns.Add("TypeName",typeof( string));
             //dt.Columns.Add("WorkOrderId", typeof(string));
@@ -335,7 +343,28 @@ namespace CallCenterApi.Interface.Controllers.tel
             return Content(obj.ToJson());
 
         }
+        /// <summary>
+        /// 更新转接记录
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult TransferCall(string CallId, string city)
+        {
 
+           
+           
+            bool bl = new BLL.T_Call_CallRecords().TransferCall(CallId, city);
+            if (bl)
+            {
+                return Success("更新转接记录成功");
+            }
+            else
+            {
+                return Success("更新转接记录失败");
+            }
+
+
+
+        }
         //删除通话记录
         public ActionResult DelCallRecord(string[] ids)
         {

CallCenterApi/CallCenterApi.Model/T_Call_CallRecords.cs

@@ -543,13 +543,15 @@ namespace CallCenterApi.Model
             get { return _actionid; }
         }
         /// <summary>
-        /// 1正常呼入呼出、2转移、3三方通话
+        /// 1正常呼入呼出、2转移、3三方通话、4转接
         /// </summary>
         public int? ActionType
         {
             set { _actiontype = value; }
             get { return _actiontype; }
         }
+
+        public string City { set; get; }
         #endregion Model
 
     }