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增加 话务量报表和工单报表

fanlongfei 7 years ago
parent
0803c52d30
commit
042feb66c1
2 changed files with 749 additions and 0 deletions
Split View Show Diff Stats
  1. 343 0
      WebUI/CallCenterWeb.UI/YeWu/trafficVolume.html
  2. 406 0
      WebUI/CallCenterWeb.UI/YeWu/workOrderForm.html

+ 343 - 0
WebUI/CallCenterWeb.UI/YeWu/trafficVolume.html
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@@ -0,0 +1,343 @@
1 
+<!DOCTYPE html>
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+<html>
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+
4 
+	<head>
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+		<meta charset="UTF-8">
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+		<title>话务量报表</title>
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+		<meta name="viewport" content="width=device-width, initial-scale=1.0">
8 
+		<script src="../Script/Common/huayi.load.js"></script>
9 
+		<script src="../Script/Common/huayi.config.js"></script>
10 
+		<link href="../css/init.css" rel="stylesheet" />
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+		<script src="../js/laydate/laydate.js"></script>
12 
+		<style>
13 
+			.Shows {
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+				display: block !important;
15 
+			}
16 
+
17 
+			.complain {
18 
+				display: none;
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+			}
20 
+
21 
+			.daoHang {
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+				margin-bottom: 15px;
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+			}
24 
+
25 
+			#main1,
26 
+			#main2 {
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+				width: 788.8px;
28 
+				margin: 0 auto;
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+				-webkit-box-shadow: 1px 1px 9px 2px #D2D2D2;
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+				box-shadow: 1px 1px 9px 2px #D2D2D2;
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+				background-color: #fff;
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+				padding: 30px 60px 80px 60px;
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+			}
34 
+
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+			.alignC {
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+				text-align: center;
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+			}
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+
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+			.alignC h2 {
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+				font-family: "宋体";
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+				font-weight: bold;
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+				font-size: 22pt;
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+				letter-spacing: -1px;
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+			}
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+
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+			.headerAlign h3 div:nth-of-type(1) {
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+				font-size: 14pt;
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+				padding-top: 20px;
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+				text-align: left;
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+				font-weight: normal;
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+				margin-left: 48px;
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+			}
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+
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+			#main1 table,
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+			#main2 table {
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+				margin: 0 auto;
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+				width: 600px;
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+				border-collapse: collapse;
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+				font-size: 13pt;
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+				font-family: "仿宋";
61 
+			}
62 
+
63 
+			#main1 table tr,
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+			#main2 table tr {
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+				min-height: 49px;
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+			}
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+
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+			tbody td {
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+				min-width: 10%;
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+				padding: 6px 0 6px 0;
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+			}
72 
+
73 
+			.alignC .tableHead {
74 
+				text-align: center;
75 
+				padding-left: 10px;
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+				font-weight: 600;
77 
+			}
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+
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+			.alignC tr>td>span {
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+				display: inline-block;
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+				min-width: 90px;
82 
+			}
83 
+
84 
+			.btn {
85 
+				margin-top: 4px;
86 
+				margin-bottom: 4px;
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+				background: #00a1cb;
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+				color: #fff;
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+			}
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+
91 
+			.time-box {
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+				display: inline-block;
93 
+				position: relative;
94 
+			}
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+
96 
+			.toolLeft input {
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+				padding-right: 30px;
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+				width: 150px;
99 
+			}
100 
+
101 
+			.tub {
102 
+				position: absolute;
103 
+				right: 8px;
104 
+				top: 5px;
105 
+				font-size: 18px;
106 
+				color: #00a0ca;
107 
+			}
108 
+
109 
+			#layui-laydate3 .layui-laydate-header {
110 
+				height: 31px;
111 
+				padding: 5px;
112 
+			}
113 
+
114 
+			.laydate-theme-molv .layui-laydate-header i,
115 
+			.laydate-theme-molv .layui-laydate-header span {
116 
+				top: 2px;
117 
+			}
118 
+
119 
+			.layui-laydate-header {
120 
+				padding: 0;
121 
+			}
122 
+
123 
+			.laydate-theme-molv .layui-laydate-content {
124 
+				height: 195px;
125 
+				overflow: hidden;
126 
+			}
127 
+
128 
+			.laydate-month-list>li {
129 
+				margin: 10px 0;
130 
+			}
131 
+
132 
+			.laydate-footer-btns span:hover {
133 
+				color: #00a1cb;
134 
+			}
135 
+		</style>
136 
+	</head>
137 
+
138 
+	<body class="gray-bg">
139 
+		<div class="wrapper wrapper-content animated fadeInRight">
140 
+			<div class="daoHang clearfix">
141 
+				<div class="dhLeft">
142 
+					<sapn>
143 
+						<i class="syIcon"></i>位置：
144 
+						<a href="javaScript:;" id="ReIndex">首页</a>&gt;
145 
+						<a href="javaScript:;">业务统计</a>&gt;
146 
+						<a class="nowPosition">话务量报表</a>
147 
+					</sapn>
148 
+				</div>
149 
+				<div class="dhRight">
150 
+					<a href="" title="刷新"><i class="fa fa-refresh"></i></a>
151 
+				</div>
152 
+			</div>
153 
+
154 
+			<div class="Content_box">
155 
+				<div class="complain Shows">
156 
+					<div class="tab-content">
157 
+						<div class="tab-pane fade active in" id="import_from_week">
158 
+							<div class="toolBar clearfix">
159 
+								<div class="toolLeft">
160 
+									开始时间：
161 
+									<span class="time-box"><i class="tub fa fa-calendar"></i><input class="photo x-color inputs laydate-icon" type="text" id="startTimes_1" /></span> 结束时间：
162 
+									<span class="time-box"><i class="tub fa fa-calendar"></i><input class="photo x-color inputs laydate-icon" type="text" id="endTimes_1" /></span>
163 
+									<button class="btns search_1">查询</button>
164 
+								</div>
165 
+							</div>
166 
+							<div id="main1">
167 
+								<div class="alignC headerAlign">
168 
+									<br />
169 
+									<h2 style="margin-bottom: 15px;">
170 
+                                    商丘市12345政府服务热线话务量报表
171 
+                                </h2>
172 
+								</div>
173 
+								<table id="weeklist" class="alignC" border="1" cellpadding="4" cellspacing="0" bordercolor="#cbcbcb">
174 
+									<tbody>
175 
+										<!--<tr>
176 
+											<td colspan="8" class="tableHead">
177 
+												话务受理情况
178 
+											</td>
179 
+										</tr>-->
180 
+										<tr>
181 
+											<td>
182 
+												电话总量
183 
+											</td>
184 
+											<td>
185 
+												<span id="dhcount">0</span>
186 
+											</td>
187 
+											<td>
188 
+												来电总量
189 
+											</td>
190 
+											<td>
191 
+												<span id="ldcount">0</span>
192 
+											</td>
193 
+										</tr>
194 
+										<tr>
195 
+											<td>
196 
+												接听量
197 
+											</td>
198 
+											<td>
199 
+												<span id="ldjtcount">0</span>
200 
+											</td>
201 
+											<td>
202 
+												未接来电
203 
+											</td>
204 
+											<td>
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+												<span id="ldwjtcount">0</span>
206 
+											</td>
207 
+										</tr>
208 
+										<tr>
209 
+											<td>
210 
+												呼出总量
211 
+											</td>
212 
+											<td>
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+												<span id="hccount">0</span>
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+											</td>
215 
+											<td>
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+												呼出接通量
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+											</td>
218 
+											<td>
219 
+												<span id="hcjtcount">0</span>
220 
+											</td>
221 
+										</tr>
222 
+										<tr>
223 
+											<td>
224 
+												呼出未接通量
225 
+											</td>
226 
+											<td>
227 
+												<span id="hcwjtcount">0</span>
228 
+											</td>
229 
+											<td>
230 
+												放弃量
231 
+											</td>
232 
+											<td>
233 
+												<span id="ldfqcount">0</span>
234 
+											</td>
235 
+										</tr>
236 
+										<tr>
237 
+											<td>
238 
+												接通率
239 
+											</td>
240 
+											<td>
241 
+												<span id="ldjtrate">0%</span>
242 
+											</td>
243 
+											<td>
244 
+												呼损量
245 
+											</td>
246 
+											<td>
247 
+												<span id="ldhmdcount">0</span>
248 
+											</td>
249 
+										</tr>
250 
+										<tr>
251 
+											<td>
252 
+												受理量
253 
+											</td>
254 
+											<td>
255 
+												<span id="ldslcount">0</span>
256 
+											</td>
257 
+											<td>
258 
+												当即办理（直办）
259 
+											</td>
260 
+											<td>
261 
+												<span id="ldslblcount">0</span>
262 
+											</td>
263 
+										</tr>
264 
+										<tr>
265 
+											<td>
266 
+												网络转办
267 
+											</td>
268 
+											<td>
269 
+												<span id="ldslzbcount">0</span>
270 
+											</td>
271 
+											<td>
272 
+												网络转办办结量
273 
+											</td>
274 
+											<td>
275 
+												<span id="ldslzbwjcount">0</span>
276 
+											</td>
277 
+										</tr>
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+
279 
+									</tbody>
280 
+								</table>
281 
+							</div>
282 
+						</div>
283 
+					</div>
284 
+				</div>
285 
+			</div>
286 
+		</div>
287 
+
288 
+		<script>
289 
+			$(document).ready(function() {
290 
+				laydate.render({
291 
+					theme: '#00a1cb',
292 
+					trigger: 'click',
293 
+					elem: '#startTimes_1',
294 
+				});
295 
+				laydate.render({
296 
+					theme: '#00a1cb',
297 
+					trigger: 'click',
298 
+					elem: '#endTimes_1',
299 
+				});
300 
+
301 
+				initTableBrief();
302 
+				//搜索
303 
+				$(".search_1").click(function() {
304 
+					initTableBrief();
305 
+				});
306 
+
307 
+			})
308 
+			//表格
309 
+			function initTableBrief() {
310 
+				$.getJSON(huayi.config.callcenter_url + 'DataAnalysis/GetTellReport', {
311 
+					sdate: $('#startTimes_1').val(), //	否	string	开始时间 （2017-10-01）
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+					edate: $('#endTimes_1').val(), //	否	string	结束时间（2017-10-31）
313 
+					token: $.cookie("token")
314 
+				}, function(result) {
315 
+					if(result.state.toLowerCase() == "success") {
316 
+						result = result.data.TellReport;
317 
+						if(result && result.length > 0) {
318 
+							var res = result[0];
319 
+							if(res) {
320 
+								$('#dhcount').text(res.dhcount);
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+								$('#ldcount').text(res.ldcount);
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+								$('#ldjtcount').text(res.ldjtcount);
323 
+								$('#ldwjtcount').text(res.ldwjtcount);
324 
+								$('#hccount').text(res.hccount);
325 
+								$('#hcjtcount').text(res.hcjtcount);
326 
+								$('#hcwjtcount').text(res.hcwjtcount);
327 
+								$('#ldfqcount').text(res.ldfqcount);
328 
+								$('#ldjtrate').text(res.ldjtrate);
329 
+								$('#ldhmdcount').text(res.ldhmdcount);
330 
+								$('#ldslcount').text(res.ldslcount);
331 
+								$('#ldslblcount').text(res.ldslblcount);
332 
+								$('#ldslzbcount').text(res.ldslzbcount);
333 
+								$('#ldslzbwjcount').text(res.ldslzbwjcount);
334 
+							}
335 
+						}
336 
+					}
337 
+				})
338 
+
339 
+			}
340 
+		</script>
341 
+	</body>
342 
+
343 
+</html>

+ 406 - 0
WebUI/CallCenterWeb.UI/YeWu/workOrderForm.html
View File 

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1 
+<!DOCTYPE html>
2 
+<html>
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+
4 
+	<head>
5 
+		<meta charset="UTF-8">
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+		<title>工单报表</title>
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+		<meta name="viewport" content="width=device-width, initial-scale=1.0">
8 
+		<script src="../Script/Common/huayi.load.js"></script>
9 
+		<script src="../Script/Common/huayi.config.js"></script>
10 
+		<link href="../css/init.css" rel="stylesheet" />
11 
+		<script src="../js/laydate/laydate.js"></script>
12 
+		<style>
13 
+			.Shows {
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+				display: block !important;
15 
+			}
16 
+
17 
+			.complain {
18 
+				display: none;
19 
+			}
20 
+
21 
+			.daoHang {
22 
+				margin-bottom: 15px;
23 
+			}
24 
+
25 
+			#main1,
26 
+			#main2 {
27 
+				width: 788.8px;
28 
+				margin: 0 auto;
29 
+				-webkit-box-shadow: 1px 1px 9px 2px #D2D2D2;
30 
+				box-shadow: 1px 1px 9px 2px #D2D2D2;
31 
+				background-color: #fff;
32 
+				padding: 30px 60px 80px 60px;
33 
+			}
34 
+
35 
+			.alignC {
36 
+				text-align: center;
37 
+			}
38 
+
39 
+			.alignC h2 {
40 
+				font-family: "宋体";
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+				font-weight: bold;
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+				font-size: 22pt;
43 
+				letter-spacing: -1px;
44 
+			}
45 
+
46 
+			.headerAlign h3 div:nth-of-type(1) {
47 
+				font-size: 14pt;
48 
+				padding-top: 20px;
49 
+				text-align: left;
50 
+				font-weight: normal;
51 
+				margin-left: 48px;
52 
+			}
53 
+
54 
+			#main1 table,
55 
+			#main2 table {
56 
+				margin: 0 auto;
57 
+				width: 600px;
58 
+				border-collapse: collapse;
59 
+				font-size: 13pt;
60 
+				font-family: "仿宋";
61 
+			}
62 
+
63 
+			#main1 table tr,
64 
+			#main2 table tr {
65 
+				min-height: 49px;
66 
+			}
67 
+
68 
+			tbody td {
69 
+				min-width: 10%;
70 
+				padding: 6px 0 6px 0;
71 
+			}
72 
+
73 
+			.alignC .tableHead {
74 
+				text-align: center;
75 
+				padding-left: 10px;
76 
+				font-weight: 600;
77 
+			}
78 
+
79 
+			.alignC tr>td>span {
80 
+				display: inline-block;
81 
+				min-width: 90px;
82 
+			}
83 
+
84 
+			.btn {
85 
+				margin-top: 4px;
86 
+				margin-bottom: 4px;
87 
+				background: #00a1cb;
88 
+				color: #fff;
89 
+			}
90 
+
91 
+			.time-box {
92 
+				display: inline-block;
93 
+				position: relative;
94 
+			}
95 
+
96 
+			.toolLeft input {
97 
+				padding-right: 30px;
98 
+				width: 150px;
99 
+			}
100 
+
101 
+			.tub {
102 
+				position: absolute;
103 
+				right: 8px;
104 
+				top: 5px;
105 
+				font-size: 18px;
106 
+				color: #00a0ca;
107 
+			}
108 
+
109 
+			#layui-laydate3 .layui-laydate-header {
110 
+				height: 31px;
111 
+				padding: 5px;
112 
+			}
113 
+
114 
+			.laydate-theme-molv .layui-laydate-header i,
115 
+			.laydate-theme-molv .layui-laydate-header span {
116 
+				top: 2px;
117 
+			}
118 
+
119 
+			.layui-laydate-header {
120 
+				padding: 0;
121 
+			}
122 
+
123 
+			.laydate-theme-molv .layui-laydate-content {
124 
+				height: 195px;
125 
+				overflow: hidden;
126 
+			}
127 
+
128 
+			.laydate-month-list>li {
129 
+				margin: 10px 0;
130 
+			}
131 
+
132 
+			.laydate-footer-btns span:hover {
133 
+				color: #00a1cb;
134 
+			}
135 
+		</style>
136 
+	</head>
137 
+
138 
+	<body class="gray-bg">
139 
+		<div class="wrapper wrapper-content animated fadeInRight">
140 
+			<div class="daoHang clearfix">
141 
+				<div class="dhLeft">
142 
+					<sapn>
143 
+						<i class="syIcon"></i>位置：
144 
+						<a href="javaScript:;" id="ReIndex">首页</a>&gt;
145 
+						<a href="javaScript:;">业务统计</a>&gt;
146 
+						<a class="nowPosition">工单报表</a>
147 
+					</sapn>
148 
+				</div>
149 
+				<div class="dhRight">
150 
+					<a href="" title="刷新"><i class="fa fa-refresh"></i></a>
151 
+				</div>
152 
+			</div>
153 
+
154 
+			<div class="Content_box">
155 
+				<div class="complain Shows">
156 
+					<div class="tab-content">
157 
+						<div class="tab-pane fade active in" id="import_from_week">
158 
+							<div class="toolBar clearfix">
159 
+								<div class="toolLeft">
160 
+									开始时间：
161 
+									<span class="time-box"><i class="tub fa fa-calendar"></i><input class="photo x-color inputs laydate-icon" type="text" id="startTimes_1" /></span> 结束时间：
162 
+									<span class="time-box"><i class="tub fa fa-calendar"></i><input class="photo x-color inputs laydate-icon" type="text" id="endTimes_1" /></span>
163 
+									<button class="btns search_1">查询</button>
164 
+								</div>
165 
+							</div>
166 
+							<div id="main1">
167 
+								<div class="alignC headerAlign">
168 
+									<br />
169 
+									<h2 style="margin-bottom: 15px;">
170 
+                                    商丘市12345政府服务热线工单报表
171 
+                                </h2>
172 
+								</div>
173 
+								<table id="weeklist" class="alignC" border="1" cellpadding="4" cellspacing="0" bordercolor="#cbcbcb">
174 
+									<tbody>
175 
+										<!--<tr>
176 
+											<td colspan="8" class="tableHead">
177 
+												话务受理情况
178 
+											</td>
179 
+										</tr>-->
180 
+										<tr>
181 
+											<td>
182 
+												工单总量
183 
+											</td>
184 
+											<td>
185 
+												<span id="totalcount">0</span>
186 
+											</td>
187 
+											<td>
188 
+												暂存工单量
189 
+											</td>
190 
+											<td>
191 
+												<span id="zccount">0</span>
192 
+											</td>
193 
+										</tr>
194 
+										<tr>
195 
+											<td>
196 
+												在线办结量
197 
+											</td>
198 
+											<td>
199 
+												<span id="zbcount">0</span>
200 
+											</td>
201 
+											<td>
202 
+												网络转派量
203 
+											</td>
204 
+											<td>
205 
+												<span id="dbcount">0</span>
206 
+											</td>
207 
+										</tr>
208 
+										<tr>
209 
+											<td>
210 
+												调度已派量
211 
+											</td>
212 
+											<td>
213 
+												<span id="ddypcount">0</span>
214 
+											</td>
215 
+											<td>
216 
+												调度待交办量
217 
+											</td>
218 
+											<td>
219 
+												<span id="dddjbcount">0</span>
220 
+											</td>
221 
+										</tr>
222 
+										<tr>
223 
+											<td>
224 
+												未接受量
225 
+											</td>
226 
+											<td>
227 
+												<span id="dwwjscount">0</span>
228 
+											</td>
229 
+											<td>
230 
+												办理中
231 
+											</td>
232 
+											<td>
233 
+												<span id="dwblzcount">0</span>
234 
+											</td>
235 
+										</tr>
236 
+										<tr>
237 
+											<td>
238 
+												已办理
239 
+											</td>
240 
+											<td>
241 
+												<span id="dwyblcount">0</span>
242 
+											</td>
243 
+											<td>
244 
+												结案量
245 
+											</td>
246 
+											<td>
247 
+												<span id="ddwjcount">0</span>
248 
+											</td>
249 
+										</tr>
250 
+										<tr>
251 
+											<td>
252 
+												满意量
253 
+											</td>
254 
+											<td>
255 
+												<span id="mycount">0</span>
256 
+											</td>
257 
+											<td>
258 
+												满意率
259 
+											</td>
260 
+											<td>
261 
+												<span id="myrate">0%</span>
262 
+											</td>
263 
+										</tr>
264 
+										<tr>
265 
+											<td>
266 
+												不满意量
267 
+											</td>
268 
+											<td>
269 
+												<span id="bmycount">0</span>
270 
+											</td>
271 
+											<td>
272 
+												不满意率
273 
+											</td>
274 
+											<td>
275 
+												<span id="bmyrate">0%</span>
276 
+											</td>
277 
+										</tr>
278 
+										<tr>
279 
+											<td>
280 
+												及时量
281 
+											</td>
282 
+											<td>
283 
+												<span id="dwjscount">0</span>
284 
+											</td>
285 
+											<td>
286 
+												及时率
287 
+											</td>
288 
+											<td>
289 
+												<span id="dwjsrate">0%</span>
290 
+											</td>
291 
+										</tr>
292 
+										<tr>
293 
+											<td>
294 
+												超时量
295 
+											</td>
296 
+											<td>
297 
+												<span id="dwcscount">0</span>
298 
+											</td>
299 
+											<td>
300 
+												超时率
301 
+											</td>
302 
+											<td>
303 
+												<span id="dwcsrate">0%</span>
304 
+											</td>
305 
+										</tr>
306 
+										<tr>
307 
+											<td>
308 
+												延时量
309 
+											</td>
310 
+											<td>
311 
+												<span id="dwyscount">0</span>
312 
+											</td>
313 
+											<td>
314 
+												已回访
315 
+											</td>
316 
+											<td>
317 
+												<span id="yhfcount">0</span>
318 
+											</td>
319 
+										</tr>
320 
+										<tr>
321 
+											<td>
322 
+												退回审核
323 
+											</td>
324 
+											<td>
325 
+												<span id="thshcount">0</span>
326 
+											</td>
327 
+											<td>
328 
+												延时审核
329 
+											</td>
330 
+											<td>
331 
+												<span id="ysshcount">0</span>
332 
+											</td>
333 
+										</tr>
334 
+									</tbody>
335 
+								</table>
336 
+							</div>
337 
+						</div>
338 
+					</div>
339 
+				</div>
340 
+			</div>
341 
+		</div>
342 
+
343 
+		<script>
344 
+			$(document).ready(function() {
345 
+				laydate.render({
346 
+					theme: '#00a1cb',
347 
+					trigger: 'click',
348 
+					elem: '#startTimes_1',
349 
+				});
350 
+				laydate.render({
351 
+					theme: '#00a1cb',
352 
+					trigger: 'click',
353 
+					elem: '#endTimes_1',
354 
+				});
355 
+
356 
+				initTableBrief();
357 
+				//搜索
358 
+				$(".search_1").click(function() {
359 
+					initTableBrief();
360 
+				});
361 
+
362 
+			})
363 
+			//表格
364 
+			function initTableBrief() {
365 
+				$.getJSON(huayi.config.callcenter_url + 'DataAnalysis/GetOrderReport', {
366 
+					sdate: $('#startTimes_1').val(), //	否	string	开始时间 （2017-10-01）
367 
+					edate: $('#endTimes_1').val(), //	否	string	结束时间（2017-10-31）
368 
+					token: $.cookie("token")
369 
+				}, function(result) {
370 
+					if(result.state.toLowerCase() == "success") {
371 
+						result = result.data.OrderReport;
372 
+						if(result && result.length > 0) {
373 
+							var res = result[0];
374 
+							if(res) {
375 
+								$('#totalcount').text(res.totalcount);
376 
+								$('#zccount').text(res.zccount);
377 
+								$('#zbcount').text(res.zbcount);
378 
+								$('#dbcount').text(res.dbcount);
379 
+								$('#ddypcount').text(res.ddypcount);
380 
+								$('#dddjbcount').text(res.dddjbcount);
381 
+								$('#dwwjscount').text(res.dwwjscount);
382 
+								$('#dwblzcount').text(res.dwblzcount);
383 
+								$('#dwyblcount').text(res.dwyblcount);
384 
+								$('#dwjscount').text(res.dwjscount);
385 
+								$('#dwjsrate').text(res.dwjsrate);
386 
+								$('#dwcscount').text(res.dwcscount);
387 
+								$('#dwcsrate').text(res.dwcsrate);
388 
+								$('#ddwjcount').text(res.ddwjcount);
389 
+								$('#mycount').text(res.mycount);
390 
+				                $('#myrate').text(res.myrate);
391 
+				                $('#bmycount').text(res.bmycount);
392 
+				                $('#bmyrate').text(res.bmyrate);
393 
+				                $('#dwyscount').text(res.dwyscount);
394 
+				                $('#yhfcount').text(res.yhfcount);
395 
+				                $('#thshcount').text(res.thshcount);
396 
+				                $('#ysshcount').text(res.ysshcount);
397 
+							}
398 
+						}
399 
+					}
400 
+				})
401 
+
402 
+			}
403 
+		</script>
404 
+	</body>
405 
+
406 
+</html>