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省平台以及知识库对接

miaofuhao 3 years ago
parent
313f10d7f5
commit
7bcdcf1a43
27 changed files with 12178 additions and 8 deletions
Split View Show Diff Stats
  1. 10 0
      WebUI/CallCenterWeb.UI/Appeal/Lawsuit.html
  2. 10 0
      WebUI/CallCenterWeb.UI/Business/LeaderDCL.html
  3. 13 1
      WebUI/CallCenterWeb.UI/Business/WorkDC.html
  4. 1 1
      WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/LawsuitProvincialPlatform.html
  5. 1 1
      WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/LeaderListProvincialPlatform.html
  6. 888 0
      WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/LeaderYJAProvincialPlatform.html
  7. 874 0
      WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/LeaderYJBProvincialPlatform.html
  8. 834 0
      WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/LeaderYZBProvincialPlatform.html
  9. 1025 0
      WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/ProvincialPlatformPendingTransfer.html
  10. 1 1
      WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/ProvincialPlatformReturnSignature.html
  11. 880 0
      WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/ReturnReviewedTransferredProvincialPlatform.html
  12. 1010 0
      WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/WorkDSZBProvincialPlatform.html
  13. 1152 0
      WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/WorkIsproresultProvincialPlatform.html
  14. 848 0
      WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/expiredWorkOrdersProvincialPlatform.html
  15. 1053 0
      WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/haveAduitProvincialPlatform.html
  16. 1053 0
      WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/haveDoneToAuditProvincialPlatform.html
  17. 869 0
      WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/toAuditListProvincialPlatform.html
  18. 847 0
      WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/toSupervListProvincialPlatform.html
  19. 3 3
      WebUI/CallCenterWeb.UI/Script/Common/huayi.config.js
  20. 85 0
      WebUI/CallCenterWeb.UI/chatWith.html
  21. 1 1
      WebUI/CallCenterWeb.UI/login.html
  22. 145 0
      WebUI/CallCenterWeb.UI/zhiShiKu/commonHtml/addReply.html
  23. 105 0
      WebUI/CallCenterWeb.UI/zhiShiKu/commonHtml/refuseReply.html
  24. 110 0
      WebUI/CallCenterWeb.UI/zhiShiKu/commonHtml/replyDetail.html
  25. 30 0
      WebUI/CallCenterWeb.UI/zhiShiKu/js/SelectCategoryCode.js
  26. 25 0
      WebUI/CallCenterWeb.UI/zhiShiKu/js/common.js
  27. 305 0
      WebUI/CallCenterWeb.UI/zhiShiKu/knowledgeReply.html

+ 10 - 0
WebUI/CallCenterWeb.UI/Appeal/Lawsuit.html
View File 

@@ -950,6 +950,16 @@
950 950 
             });
951 951
952 952 
         }
953 
+        // 服务工单上报40
954 
+		function reportServiceWorkOrder(str) {
955 
+		    layer.open({
956 
+		        type: 2,
957 
+		        content: "../CommonHtml/provincialPlatformReport.html?wid=" + str, //iframe的url，no代表不显示滚动条
958 
+		        title: "省平台上报",
959 
+		        area: ["70%", "70%"], //宽高
960 
+		        shade: 0,
961 
+		    });
962 
+		}
953 963 
         //提交重办
954 964 
         function tjcb(str) {
955 965 
         	layer.open({

+ 10 - 0
WebUI/CallCenterWeb.UI/Business/LeaderDCL.html
View File 

@@ -828,6 +828,16 @@
828 828 
                 area: ['60%', '80%'], //宽高
829 829 
             });
830 830 
         }
831 
+        // 服务工单上报40
832 
+		function reportServiceWorkOrder(str) {
833 
+		    layer.open({
834 
+		        type: 2,
835 
+		        content: "../CommonHtml/provincialPlatformReport.html?wid=" + str, //iframe的url，no代表不显示滚动条
836 
+		        title: "省平台上报",
837 
+		        area: ["70%", "70%"], //宽高
838 
+		        shade: 0,
839 
+		    });
840 
+		}
831 841 
         //审核退回申请
832 842 
         function shth(str) {
833 843 
             layer.open({

+ 13 - 1
WebUI/CallCenterWeb.UI/Business/WorkDC.html
View File 

@@ -390,7 +390,6 @@
390 390 
                                     <th data-field="OtherDeptName" data-align="center">协办单位</th>
391 391 
                                     <th data-field="UserName" data-align="center">受理人</th>
392 392 
                                     <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
393 
-                                    <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
394 393 
                                     <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
395 394 
                                     <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
396 395 
                                     <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
 
@@ -940,6 +939,19 @@
940 939 
                 area: ['60%', '80%'], //宽高
941 940 
             });
942 941 
         }
942 
+
943 
+        // 省平台申请延时37
944 
+		function provincialPlatformApplicationDelay(str,type) {
945 
+		    layer.open({
946 
+		        type: 2,
947 
+		        content:
948 
+		            "../CommonHtml/provincialPlatformApplicationDelay.html?wid=" + str+"&type="+type, //iframe的url，no代表不显示滚动条
949 
+		        title: "省平台申请延时",
950 
+		        area: ["70%", "70%"], //宽高
951 
+		        shade: 0,
952 
+		    });
953 
+
954 
+		}
943 955
944 956 
         $('.Appeal').click(function () {
945 957 
             layer.open({

+ 1 - 1
WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/LawsuitProvincialPlatform.html
View File 

@@ -242,7 +242,7 @@
242 242 
                        	state: $("#state").val(), //=工单状态
243 243 
                        	starttime: $('#starttime').val() && $('#starttime').val().split(' ~ ')[0], //=开始时间
244 244 
                         endtime: $('#starttime').val() && $('#starttime').val().split(' ~ ')[1], //=结束时间
245 
-                        source: $("#source").val(), //=来源&
245 
+                        source: 109, //=来源&
246 246 
                         keyid: $("#keyid").val(), //=主题词
247 247 
                         tel: $("#tel").val(), //=客户电话
248 248 
                         name: $("#name").val(), //=客户名称

+ 1 - 1
WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/LeaderListProvincialPlatform.html
View File 

@@ -247,7 +247,7 @@
247 247 
                        	state: orderState, //=工单状态
248 248 
                        	starttime: $('#starttime').val() && $('#starttime').val().split(' ~ ')[0], //=开始时间
249 249 
                         endtime: $('#starttime').val() && $('#starttime').val().split(' ~ ')[1], //=结束时间
250 
-//                      source: 109, //=来源&
250 
+                        source: 109, //=来源&
251 251 
                         keyid: $("#keyid").val(), //=主题词
252 252 
                         tel: $("#tel").val(), //=客户电话
253 253 
                         name: $("#name").val(), //=客户名称

+ 888 - 0
WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/LeaderYJAProvincialPlatform.html
View File 

@@ -0,0 +1,888 @@
1 
+<!DOCTYPE html>
2 
+<html>
3 
+
4 
+<head>
5 
+    <meta charset="UTF-8">
6 
+    <title>已结案列表</title>
7 
+    <script src="../Script/Common/huayi.load.js"></script>
8 
+    <script src="../Script/Common/huayi.config.js"></script>
9 
+    <link rel="stylesheet" href="../css/bootstrap-select.css">
10 
+    <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
11 
+    <link rel="stylesheet" href="../css/init.css" />
12 
+    <link rel="stylesheet" href="../js/layui/css/layui.css">
13 
+    <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
14 
+</head>
15 
+
16 
+<body class="gray-bg">
17 
+    <div class="wrapper wrapper-content animated fadeInRight">
18 
+        <div class="daoHang clearfix">
19 
+            <div class="dhLeft">
20 
+                <sapn>
21 
+                    <i class="syIcon"></i>位置：
22 
+                    <a href="javaScript:;" id="ReIndex">首页</a>&gt;
23 
+
24 
+                    <a href="" class="nowPosition">已办结</a>
25 
+                </sapn>
26 
+            </div>
27 
+            <div class="dhRight">
28 
+                <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
29 
+            </div>
30 
+        </div>
31 
+        <div style="padding: 10px;" class="tj_content clearFix">
32 
+            <div style="padding: 10px;" class="tj_content clearFix">
33 
+                <div>
34 
+                    <span>【搜索信息】</span>
35 
+                    <div class="box_content">
36 
+                        <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
37 
+                            <tr>
38 
+                                <th>工单来源：</th>
39 
+                                <td>
40 
+                                    <select class="form-control" id="source">
41 
+                                    </select>
42 
+                                </td>
43 
+                                <th>来电号码：</th>
44 
+                                <td>
45 
+                                    <input type="text" id="tel" class="form-control" />
46 
+                                </td>
47 
+                                <th>录入时间：</th>
48 
+                                <td colspan="3">
49 
+                                    <input type="text" id="wjstarttime" class="photo x-color laydate-icon"
50 
+                                        autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
51 
+                                        id="wjendtime" class="photo x-color laydate-icon" autocomplete="off"
52 
+                                        style="height: 35px;" />
53 
+                                </td>
54 
+                            </tr>
55 
+                            <tr>
56 
+                                <th>事项编号：</th>
57 
+                                <td>
58 
+                                    <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
59 
+                                </td>
60 
+                                <th><span class="nameJustified">来电人：</span></th>
61 
+                                <td>
62 
+                                    <input type="text" id="name" class="form-control" />
63 
+                                </td>
64 
+                                <!-- <th>工单状态：</th>
65 
+                                <td>
66 
+                                    <select name="" id="state" class="select">
67 
+                                        <option value="" selected="selected">请选择</option>
68 
+                                        <option value="0">新工单</option>
69 
+                                        <option value="10">待审核</option>
70 
+                                        <option value="6">已办理</option>
71 
+                                    </select>
72 
+                                </td> -->
73 
+                                <th><span class="nameJustified">关键字：</span></th>
74 
+                                <td>
75 
+                                    <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
76 
+                                    <botton class="btns Seach">搜索</botton>
77 
+                                </td>
78 
+                            </tr>
79 
+                            <tr>
80 
+                                <th>受话坐席：</th>
81 
+                                <td>
82 
+                                    <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
83 
+                                        data-live-search="true">
84 
+                                        <option value="">请选择坐席</option>
85 
+                                    </select>
86 
+                                </td>
87 
+                                <th><span class="nameJustified">审核员：</span></th>
88 
+                                <td>
89 
+                                    <select id="yardman" name="select" class="selectpicker show-tick form-control"
90 
+                                        multiple data-live-search="true">
91 
+                                        <option value="">请选择调度员</option>
92 
+                                    </select>
93 
+                                </td>
94 
+                                <th>反映区域：</th>
95 
+                                <td>
96 
+                                    <select name="" id="sourceAreas" class="form-control Min-width">
97 
+                                    </select>
98 
+                                    <botton class="btns exportFile">导出</botton>
99 
+                                </td>
100 
+                            </tr>
101 
+                            <tr>
102 
+                                <th>承办单位：</th>
103 
+                                <td style="position: relative;">
104 
+                                    <div class="inpBox">
105 
+                                        <input type="text" class="inps"  />
106 
+                                        <i class="Cleans  fa fa-close"></i>
107 
+                                        <i class="xl xl_one"></i>
108 
+                                        <div class="addTree xlAdd">
109 
+                                            <ul id="addTreeDemo" class="ztree"></ul>
110 
+                                        </div>
111 
+                                    </div>
112 
+                                    <div class="selDpart1">
113 
+                                        <ul id="sponsor">
114 
+                                        </ul>
115 
+                                    </div>
116 
+                                </td>
117 
+                                <th>来电类型：</th>
118 
+                                <td>
119 
+                                    <select class="form-control" id="type">
120 
+                                    </select>
121 
+                                </td>
122 
+                                <th></th>
123 
+                                <td style="text-align: center;">
124 
+                                </td>
125 
+                            </tr>
126 
+                        </table>
127 
+                    </div>
128 
+                </div>
129 
+                <div>
130 
+                    <div style="width: 100%;padding: 10px;">
131 
+                        <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
132 
+                            data-pagination="true">
133 
+                            <thead>
134 
+                                <tr>
135 
+                                    <!-- <th data-checkbox="true"></th> -->
136 
+                                    <th data-formatter="serialNumber" data-align="center">
137 
+                                        序号
138 
+                                    </th>
139 
+                                    <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
140 
+                                    <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
141 
+                                    <th data-field="DeptName" data-align="center">承办单位</th>
142 
+                                    <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
143 
+                                    <th data-field="UserName" data-align="center">受理人</th>
144 
+                                    <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
145 
+                                    <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
146 
+                                    <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
147 
+                                    <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
148 
+                                    <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
149 
+                                </tr>
150 
+                            </thead>
151 
+                            <tbody class="list"></tbody>
152 
+                        </table>
153 
+                    </div>
154 
+                </div>
155 
+            </div>
156 
+        </div>
157 
+
158 
+        <!--下载框-->
159 
+        <div class="t-shade lyxz">
160 
+            <div class="shade_k">
161 
+                <div class="shade_title">
162 
+                    <span>录音播放与下载<srong class="cknum"></srong></span>
163 
+                    <span class="setwin gbly"><a>x</a></span>
164 
+                </div>
165 
+                <div class="shade_content">
166 
+                    <div class="Ly_box audiojs">
167 
+                    </div>
168 
+                </div>
169 
+            </div>
170 
+        </div>
171 
+        <input type="hidden" id="PID" />
172 
+        <input type="hidden" id="Dpment" />
173 
+    </div>
174 
+    <script src="../js/layui/layui.js"></script>
175 
+    <script src="../js/bootstrap-select.js"></script>
176 
+    <script src="../css/laydate/laydate.js"></script>
177 
+    <script src="../My97DatePicker/WdatePicker.js"></script>
178 
+    <script src="../js/zTree/jquery.ztree.core.js"></script>
179 
+    <script src="../js/search/screen.js"></script>
180 
+    <script src="../js/WorkOrder/WorkOrderList.js"></script>
181 
+
182 
+    <script>
183 
+        var wid = helper.request.queryString("states");
184 
+        if (wid) {
185 
+            $("#state").val(wid);
186 
+        }
187 
+        $(document).ready(function () {
188 
+            load();
189 
+            laydate.skin('blue');
190 
+            laydate({
191 
+                elem: '#wjstarttime',
192 
+                event: 'focus'
193 
+            });
194 
+            laydate({
195 
+                elem: '#wjendtime',
196 
+                event: 'focus'
197 
+            });
198 
+        });
199 
+        //关闭录音弹出
200 
+        $(".gbly").click(function () {
201 
+            $(".lyxz").removeClass("cx");
202 
+            $('audio')[0].pause();
203 
+        });
204 
+
205 
+        $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
206 
+            $('.success').removeClass('success'); //去除之前选中的行的，选中样式
207 
+            $(ele).addClass('success'); //添加当前选中的 success样式用于区别
208 
+        });
209 
+
210 
+        //获取查询信息
211 
+        function load() {
212 
+            //坐席
213 
+            var usercodeID = "";
214 
+            var usercode_ = $("#ZX").val(); //坐席
215 
+            if (usercode_ != null) {
216 
+                $(usercode_).each(function (i, n) {
217 
+                    var obj1 = '';
218 
+                    obj1 = n + ",";
219 
+                    usercodeID += obj1;
220 
+                })
221 
+            } else {
222 
+                usercodeID = ""
223 
+            }
224 
+            //      	调度员
225 
+            var ddusercodeID = "";
226 
+            var ddusercode_ = $("#yardman").val(); //坐席
227 
+            if (ddusercode_ != null) {
228 
+                $(ddusercode_).each(function (i, n) {
229 
+                    var obj2 = '';
230 
+                    obj2 = n + ",";
231 
+                    ddusercodeID += obj2;
232 
+                })
233 
+            } else {
234 
+                ddusercodeID = ""
235 
+            }
236 
+            //先销毁表格
237 
+            $('#orderlist').bootstrapTable('destroy');
238 
+            //初始化表格,动态从服务器加载数据
239 
+            $("#orderlist").bootstrapTable({
240 
+                method: "get", //使用get请求到服务器获取数据
241 
+                url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
242 
+                contentType: "application/x-www-form-urlencoded",
243 
+                striped: true, //表格显示条纹
244 
+                pagination: true, //启动分页
245 
+                pageSize: 10, //每页显示的记录数
246 
+                pageNumber: 1, //当前第几页
247 
+                pageList: [10, 20, 50, 100], //记录数可选列表
248 
+                search: false, //是否启用查询
249 
+                showColumns: false, //显示下拉框勾选要显示的列
250 
+                showRefresh: false, //显示刷新按钮
251 
+                sidePagination: "server", //表示服务端请求
252 
+                //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
253 
+                //设置为limit可以获取limit, offset, search, sort, order
254 
+                queryParamsType: "undefined",
255 
+                queryParams: function queryParams(params) { //设置查询参数
256 
+                    var param = {
257 
+                        page: params.pageNumber,
258 
+                        pagesize: params.pageSize,
259 
+                        workid: $("#wids").val(),
260 
+                        state: $("#state").val(), //=工单状态
261 
+                        type: $("#type").val(), //=工单类型
262 
+                        bigtype: $("#bigtype").val(), //=大类别
263 
+                        smalltype: $("#smalltype").val(), //=小类别
264 
+                        key: $("#key").val(), //=关键字
265 
+                        tel: $("#tel").val(), //=客户电话
266 
+                        name: $("#name").val(), //=客户名称
267 
+                        usercode: usercodeID, //=坐席工号
268 
+                        ddusercode: ddusercodeID,
269 
+                        keyid: $("#keyid").val(), //=关键词id
270 
+                        source: $("#source").val(), //=来源&
271 
+                        //starttime: $("#starttime").val(), //=开始时间
272 
+                        //endtime: $("#endtime").val(), //=结束时间
273 
+                        wjstarttime: $("#wjstarttime").val(), //=开始时间
274 
+                        wjendtime: $("#wjendtime").val(), //=结束时间
275 
+                        deptid: $("#PID").val(),
276 
+                        type: $("#type").val(),
277 
+                        tab: 5, //待处理
278 
+                        sourcearea: $('#sourceAreas').val(), //区域
279 
+                        dealtype: $("#dealtype").val(),
280 
+                        Issatisfie: $("#Issatisfie").val(),
281 
+                        jianhang: 4, // 多媒体
282 
+                        //F_IsSatisfie: $("#F_IsSatisfie").val(),
283 
+                        token: $.cookie("token")
284 
+                    };
285 
+                    return param;
286 
+                },
287 
+                onLoadSuccess: function (data) { //加载成功时执行
288 
+                    //						layer.msg("加载成功");
289 
+                    //console.log(data);
290 
+                },
291 
+                onLoadError: function () { //加载失败时执行
292 
+                    //layer.msg("加载数据失败", { time: 1500, icon: 2 });
293 
+                }
294 
+            });
295 
+        }
296 
+        //状态
297 
+        function States(val, row) {
298 
+            var html = '';
299 
+            switch (val + '') {
300 
+                case '0':
301 
+                    html = '新工单';
302 
+                    if (row.F_IsReturn == 1) {
303 
+                        html = '新工单（回退）';
304 
+                    }
305 
+                    break;
306 
+                case '1':
307 
+                    html = '待交办';
308 
+                    break;
309 
+                case '2':
310 
+                    html = '待查收';
311 
+                    break;
312 
+                case '3':
313 
+                    html = '退回审核中';
314 
+                    break;
315 
+                case '4':
316 
+                    html = '办理中';
317 
+                    break;
318 
+                case '5':
319 
+                    html = '延时审核';
320 
+                    break;
321 
+                case '6':
322 
+                    html = '已办理';
323 
+                    break;
324 
+                case '7':
325 
+                    html = '已回访';
326 
+                    break;
327 
+                case '8':
328 
+                    html = '重办中';
329 
+                    break;
330 
+                case '9':
331 
+                    html = '已结案';
332 
+                    break;
333 
+                case '10':
334 
+                    html = '待审核';
335 
+                    break;
336 
+                case '11':
337 
+                    html = '重办待交办';
338 
+                    break;
339 
+                    //              case '12':
340 
+                    //                  html = '待审核';
341 
+                    //                  break;
342 
+                case '13':
343 
+                    html = '重办驳回';
344 
+                    break;
345 
+            }
346 
+            return html;
347 
+        }
348 
+        //时限
349 
+        function OverTime(val, row) {
350 
+            if (val == 1) {
351 
+                return '<div class="" style="cursor: pointer;">' +
352 
+                    '<span class="Greens">' + row.GapTime + '</span>' +
353 
+                    '</div>';
354 
+            } else if (val == 2) {
355 
+                return '<div class="" style="cursor: pointer;">' +
356 
+                    '<span class="Yellows">' + row.GapTime + '</span>' +
357 
+                    '</div>';
358 
+            } else if (val == 3) {
359 
+                return '<div class="" style="cursor: pointer;">' +
360 
+                    '<span class="Reds">' + row.GapTime + '</span>' +
361 
+                    '</div>';
362 
+            }
363 
+        }
364 
+        //办理时限
365 
+        function BanTime(val) {
366 
+            if (val) {
367 
+                var time = val.substring(0, val.indexOf(' '));
368 
+                return '<div class="" style="cursor: pointer;">' +
369 
+                    '<span>' + time + '</span>' +
370 
+                    '</div>';
371 
+            }
372 
+
373 
+        }
374 
+        //音频
375 
+        function setCode(val) {
376 
+            if (val) {
377 
+                return '<div class="imgs" style="cursor: pointer;">' +
378 
+                    '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
379 
+                    '</div>';
380 
+            } else {
381 
+                return '';
382 
+            }
383 
+        }
384 
+
385 
+        //编号
386 
+        function serialNumber(val, row, index) {
387 
+            return index + 1;
388 
+        }
389 
+
390 
+        function GetCont(val) {
391 
+            if (val) {
392 
+                var str = '<div '
393 
+                if (val.length > 10) {
394 
+                    str = str + ' title="' + val + '" ';
395 
+                    val = val.substr(0, 10) + "...";
396 
+                }
397 
+                return str + '>' + val + '</div>';
398 
+            } else {
399 
+                return '';
400 
+            }
401 
+        }
402 
+        //操作
403 
+        function Dispose(val, row) {
404 
+            var Rows = row.Buttons;
405 
+            var html = '';
406 
+            for (var i = 0; i < Rows.length; i++) {
407 
+
408 
+                var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
409 
+                if (html1) {
410 
+                    html1 = html1.replace("data", val);
411 
+                }
412 
+                html += html1;
413 
+
414 
+            }
415 
+            return html;
416 
+        }
417 
+
418 
+        //编辑
419 
+        function bj(str) {
420 
+            layer.open({
421 
+                type: 2,
422 
+                content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url，no代表不显示滚动条
423 
+                title: '编辑工单',
424 
+                area: ['96%', '85%'], //宽高
425 
+            });
426 
+        }
427 
+        //删除
428 
+        function move(str) {
429 
+            layer.confirm('确定删除工单？', {
430 
+                btn: ['是', '否'] //按钮
431 
+            }, function () {
432 
+                $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
433 
+                    ids: str,
434 
+                    token: $.cookie("token")
435 
+                }, function (result) {
436 
+                    result = JSON.parse(result);
437 
+                    if (result.state.toLowerCase() == "success") {
438 
+                        layer.msg("删除成功");
439 
+                        load();
440 
+                    }
441 
+                })
442 
+            });
443 
+        }
444 
+        //提交
445 
+        function tj(str) {
446 
+            layer.confirm('确定要提交工单么？', {
447 
+                btn: ['确定', '取消'] //按钮
448 
+            }, function () {
449 
+                //请求后台数据
450 
+                /*发送请求*/
451 
+                $.post(huayi.config.callcenter_url + "Affairs/SubmitWorkOrder", {
452 
+                    ids: str,
453 
+                    token: $.cookie("token")
454 
+                }, function (result) {
455 
+                    result = JSON.parse(result);
456 
+                    if (result.state.toLowerCase() == "success") {
457 
+                        layer.msg("提交成功");
458 
+                        load();
459 
+                    }
460 
+                })
461 
+            });
462 
+        }
463 
+        //交办
464 
+        function jb(str) {
465 
+            layer.open({
466 
+                type: 2,
467 
+                content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url，no代表不显示滚动条
468 
+                title: '工单交办',
469 
+                area: ['87%', '80%'], //宽高
470 
+            });
471 
+        }
472 
+        //领导批示
473 
+        function lader(str) {
474 
+            layer.open({
475 
+                type: 2,
476 
+                content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url，no代表不显示滚动条
477 
+                title: '领导批示',
478 
+                area: ['60%', '80%'], //宽高
479 
+            });
480 
+        }
481 
+        //市长批示
482 
+        function city(str) {
483 
+            layer.open({
484 
+                type: 2,
485 
+                content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url，no代表不显示滚动条
486 
+                title: '领导批示',
487 
+                area: ['60%', '80%'], //宽高
488 
+            });
489 
+        }
490 
+        //办理
491 
+        function bl(str) {
492 
+            layer.open({
493 
+                type: 2,
494 
+                content: "../CommonHtml/banli.html?wid=" + str, //iframe的url，no代表不显示滚动条
495 
+                title: '办理工单',
496 
+                area: ['60%', '80%'], //宽高
497 
+            });
498 
+        }
499 
+        //督办
500 
+
501 
+        function Supervision(str) {
502 
+            layer.open({
503 
+                type: 2,
504 
+                content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url，no代表不显示滚动条
505 
+                title: '督办',
506 
+                area: ['60%', '80%'], //宽高
507 
+            });
508 
+        }
509 
+
510 
+        //督查
511 
+        function Supervision_(str) {
512 
+            layer.open({
513 
+                type: 2,
514 
+                content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url，no代表不显示滚动条
515 
+                title: '监察',
516 
+                area: ['60%', '80%'], //宽高
517 
+            });
518 
+        }
519 
+        //强制结案
520 
+        function StrongLawsuit(str) {
521 
+            layer.open({
522 
+                type: 2,
523 
+                content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url，no代表不显示滚动条
524 
+                title: '强制结案',
525 
+                area: ['60%', '80%'], //宽高
526 
+            });
527 
+        }
528 
+        //回退BackDtail
529 
+        function BackDtail(str) {
530 
+            layer.open({
531 
+                type: 2,
532 
+                content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
533 
+                title: '工单回退',
534 
+                area: ['60%', '80%'], //宽高
535 
+            });
536 
+        }
537 
+        //查收
538 
+        function cs(str) {
539 
+            layer.confirm('确定要查收？', {
540 
+                btn: ['是', '否'] //按钮
541 
+            }, function () {
542 
+                $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
543 
+                    workorderid: str,
544 
+                    token: $.cookie("token")
545 
+                }, function (result) {
546 
+                    result = JSON.parse(result);
547 
+                    if (result.state.toLowerCase() == "success") {
548 
+                        layer.msg("查收成功");
549 
+                        load();
550 
+                    }
551 
+                })
552 
+            });
553 
+        }
554 
+        //收回
555 
+        function sh(str) {
556 
+            layer.confirm('确定要回收？', {
557 
+                btn: ['是', '否'] //按钮
558 
+            }, function () {
559 
+                $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
560 
+                    workorderid: str,
561 
+                    token: $.cookie("token")
562 
+                }, function (result) {
563 
+                    result = JSON.parse(result);
564 
+                    if (result.state.toLowerCase() == "success") {
565 
+                        layer.msg("回收");
566 
+                        load();
567 
+                    }
568 
+                })
569 
+            });
570 
+        }
571 
+        //强制回收
572 
+        function recycles() {
573 
+            layer.confirm('确定要强制退回吗？', {
574 
+                btn: ['是', '否'] //按钮
575 
+            });
576 
+        }
577 
+        //退回申请
578 
+        function th(str) {
579 
+            layer.open({
580 
+                type: 2,
581 
+                content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url，no代表不显示滚动条
582 
+                title: '申请退回工单',
583 
+                area: ['60%', '80%'], //宽高
584 
+            });
585 
+        }
586 
+        //审核退回申请
587 
+        function shth(str) {
588 
+            layer.open({
589 
+                type: 2,
590 
+                content: "../CommonHtml/shth.html?wid=" + str, //iframe的url，no代表不显示滚动条
591 
+                title: '审核退回申请',
592 
+                area: ['60%', '80%'], //宽高
593 
+            });
594 
+        }
595 
+        //办理
596 
+        //			function th(str) {
597 
+        //				layer.open({
598 
+        //					type: 2,
599 
+        //					content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url，no代表不显示滚动条
600 
+        //					title: '办理工单',
601 
+        //					area: ['35%', '30%'], //宽高
602 
+        //				});
603 
+        //			}
604 
+        //申请延时
605 
+        function ys(str) {
606 
+            layer.open({
607 
+                type: 2,
608 
+                content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url，no代表不显示滚动条
609 
+                title: '申请延时',
610 
+                area: ['60%', '80%'], //宽高
611 
+            });
612 
+        }
613 
+        //审核申请延时
614 
+        function shys(str) {
615 
+            layer.open({
616 
+                type: 2,
617 
+                content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url，no代表不显示滚动条
618 
+                title: '审核延时申请',
619 
+                area: ['60%', '80%'], //宽高
620 
+            });
621 
+        }
622 
+        //诉求回访
623 
+        function hf(str) {
624 
+            layer.open({
625 
+                type: 2,
626 
+                content: "../CommonHtml/Back.html?wid=" + str, //iframe的url，no代表不显示滚动条
627 
+                title: '工单回访',
628 
+                area: ['60%', '80%'], //宽高
629 
+            });
630 
+        }
631 
+        //重办工单
632 
+        function cb(str) {
633 
+            layer.open({
634 
+                type: 2,
635 
+                content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url，no代表不显示滚动条
636 
+                title: '重办工单',
637 
+                area: ['60%', '80%'], //宽高
638 
+            });
639 
+        }
640 
+        //结案
641 
+        function Lawsuit(str) {
642 
+            layer.open({
643 
+                type: 2,
644 
+                content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url，no代表不显示滚动条
645 
+                title: '诉求单结案',
646 
+                area: ['60%', '80%'], //宽高
647 
+            });
648 
+        }
649 
+        //提交重办
650 
+        function tjcb(str) {
651 
+            layer.open({
652 
+                type: 2,
653 
+                content: "../CommonHtml/reasonCB.html?wid=" + str, //iframe的url，no代表不显示滚动条
654 
+                title: "提交重办",
655 
+                area: ["50%", "40%"], //宽高
656 
+            });
657 
+            //      	 layer.confirm('确认提交重办吗？', {
658 
+            //              btn: ['是', '否'] //按钮
659 
+            //          }, function () {
660 
+            //              $.post(huayi.config.callcenter_url + 'WorkOrder/SubReloadWorkOrder', {
661 
+            //					ids: str,
662 
+            //					"token": $.cookie("token")
663 
+            //				}, function(result) {
664 
+            //					result = JSON.parse(result);
665 
+            //					if(result.state.toLowerCase() == "success") {
666 
+            //						layer.msg("操作成功");
667 
+            //						//load();
668 
+            //						$("#orderlist").bootstrapTable('refresh');
669 
+            //					}
670 
+            //				})
671 
+            //          });
672 
+        }
673 
+        //退回
674 
+        function returnAuditor(str) {
675 
+            layer.open({
676 
+                type: 2,
677 
+                content: "../CommonHtml/returnAuditor.html?wid=" + str, //iframe的url，no代表不显示滚动条
678 
+                title: "退回",
679 
+                area: ["50%", "40%"], //宽高
680 
+            });
681 
+        }
682 
+        //修改
683 
+        function editProcessingResult(str) {
684 
+            layer.open({
685 
+                type: 2,
686 
+                content: "../CommonHtml/editProcessingResult.html?wid=" + str, //iframe的url，no代表不显示滚动条
687 
+                title: "修改",
688 
+                area: ["50%", "70%"], //宽高
689 
+            });
690 
+        }
691 
+
692 
+        $('.Appeal').click(function () {
693 
+            layer.open({
694 
+                type: 2,
695 
+                content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url，no代表不显示滚动条
696 
+                title: '新增诉求',
697 
+                area: ['85%', '80%'], //宽高
698 
+            });
699 
+        })
700 
+        //上传文件
701 
+        function upload() {
702 
+            if (document.getElementById("upFile").files.length > 0) {
703 
+                var formData = new FormData();
704 
+                formData.append("upFile", document.getElementById("upFile").files[0]);
705 
+                formData.append("token", $.cookie("token"));
706 
+                $.ajax({
707 
+                    url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
708 
+                    type: "POST",
709 
+                    data: formData,
710 
+                    /**
711 
+                     *必须false才会自动加上正确的Content-Type
712 
+                     */
713 
+                    contentType: false,
714 
+                    /**
715 
+                     * 必须false才会避开jQuery对 formdata 的默认处理
716 
+                     * XMLHttpRequest会对 formdata 进行正确的处理
717 
+                     */
718 
+                    processData: false,
719 
+                    success: function (result) {
720 
+                        document.getElementById("upFile").outerHTML = document.getElementById("upFile")
721 
+                            .outerHTML;
722 
+                        $("#upFile").change(function () {
723 
+                            upload();
724 
+                        });
725 
+                        var r = $.parseJSON(result);
726 
+                        if (r.state.toLowerCase() == "success") {
727 
+                            $(".fjnr").text(r.data);
728 
+                            $("#scfj").show();
729 
+                        }
730 
+                    }
731 
+                });
732 
+            } else {
733 
+                layer.confirm('请上传文件！', {
734 
+                    btn: ['确定']
735 
+                });
736 
+            }
737 
+        }
738 
+        //来源
739 
+        function LY(obj) {
740 
+            obj.empty();
741 
+            obj.append('<option selected="selected" value="">请选择</option>');
742 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
743 
+                "token": $.cookie("token"),
744 
+                id: 1
745 
+            }, function (data) {
746 
+                if (data.state.toLowerCase() == "success") {
747 
+                    var content = data.data;
748 
+                    $(content).each(function (i, n) {
749 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
750 
+                            obj);
751 
+                    })
752 
+                }
753 
+            })
754 
+        }
755 
+        //类别
756 
+        function LB(obj) {
757 
+            obj.empty();
758 
+            obj.append('<option selected="selected" value="">请选择</option>');
759 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
760 
+                "token": $.cookie("token"),
761 
+                id: 2
762 
+            }, function (data) {
763 
+                if (data.state.toLowerCase() == "success") {
764 
+                    var content = data.data;
765 
+                    $(content).each(function (i, n) {
766 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
767 
+                            obj);
768 
+                    })
769 
+                }
770 
+            })
771 
+        }
772 
+        //		主题
773 
+        function ZT(obj) {
774 
+            obj.empty();
775 
+            obj.append('<option selected="selected" value="">请选择</option>');
776 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
777 
+                "token": $.cookie("token"),
778 
+                id: 3
779 
+            }, function (data) {
780 
+                if (data.state.toLowerCase() == "success") {
781 
+                    var content = data.data;
782 
+                    $(content).each(function (i, n) {
783 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
784 
+                            obj);
785 
+                    })
786 
+                }
787 
+            })
788 
+        }
789 
+
790 
+
791 
+        function tree() {
792 
+            $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
793 
+                "token": $.cookie("token"),
794 
+                //		"pid": pid
795 
+            }, function (result) {
796 
+                result = $.parseJSON(result);
797 
+                $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
798 
+            });
799 
+        }
800 
+        var setting1 = {
801 
+            data: {
802 
+                key: {
803 
+                    name: "F_DeptName"
804 
+                },
805 
+                simpleData: {
806 
+                    enable: true,
807 
+                    idKey: "F_DeptId",
808 
+                    pIdKey: "F_PartentId",
809 
+                    rootPId: 0
810 
+                }
811 
+            },
812 
+            callback: {
813 
+                onClick: zTreeOnClick
814 
+            }
815 
+        };
816 
+
817 
+        function zTreeOnClick(event, treeId, treeNode) {
818 
+            if (treeNode.level >= 1) {
819 
+                $('.inps').val(treeNode.F_DeptName);
820 
+                $("#PID").val(treeNode.F_DeptId);
821 
+                $("#Dpment").val(treeNode.F_DeptName);
822 
+                $(".Cleans").show();
823 
+            }
824 
+
825 
+        };
826 
+        $(".exportFile").click(function () {
827 
+            var usercode_ = $("#ZX").val(); //坐席
828 
+            if (usercode_ != null) {
829 
+                $(usercode_).each(function (i, n) {
830 
+                    var obj1 = "";
831 
+                    obj1 = n + ",";
832 
+                    usercodeID += obj1;
833 
+                });
834 
+            } else {
835 
+                usercodeID = "";
836 
+            }
837 
+
838 
+            //      	调度员
839 
+            var ddusercodeID = "";
840 
+            var ddusercode_ = $("#yardman").val(); //坐席
841 
+            if (ddusercode_ != null) {
842 
+                $(ddusercode_).each(function (i, n) {
843 
+                    var obj2 = "";
844 
+                    obj2 = n + ",";
845 
+                    ddusercodeID += obj2;
846 
+                });
847 
+            } else {
848 
+                ddusercodeID = "";
849 
+            }
850 
+
851 
+            var workid = $("#wids").val()
852 
+            var key = $("#key").val() //=关键字
853 
+            var tel = $("#tel").val() //=客户电话
854 
+            var name = $("#name").val() //=客户名称
855 
+            var usercode = usercodeID //=坐席工号
856 
+            var ddusercode = ddusercodeID
857 
+            var source = $("#source").val() //=来源&
858 
+            var wjstarttime = $("#wjstarttime").val() //=开始时间
859 
+            var wjendtime = $("#wjendtime").val() //=结束时间
860 
+            var deptid = $("#PID").val()
861 
+            var type = $("#type").val() //=工单类型
862 
+            var bigtype = $("#bigtype").val()
863 
+            var smalltype = $("#smalltype").val() //=小类别
864 
+            var sourcearea = $("#sourceAreas").val() //区域
865 
+            var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
866 
+            var tab = 5;
867 
+            var keyid = $("#keyid").val() //=关键词id
868 
+            var dealtype = $("#dealtype").val()
869 
+            //var F_IsSatisfie = $("#F_IsSatisfie").val()
870 
+            var Issatisfie = $("#Issatisfie").val()
871 
+
872 
+            var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
873 
+            //          + "&F_IsSatisfie=" + F_IsSatisfie
874 
+            url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
875 
+                "&tel=" +
876 
+                tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
877 
+                source +
878 
+                "&wjstarttime=" + wjstarttime + "&wjendtime=" + wjendtime + "&deptid=" + deptid +
879 
+                "&sourcearea=" +
880 
+                sourcearea +
881 
+                "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&dealtype=" +
882 
+                dealtype + "&Issatisfie=" + Issatisfie + "&jianhang=4" + "&isdc=1";
883 
+            window.location.href = url;
884 
+        })
885 
+    </script>
886 
+</body>
887 
+
888 
+</html>

+ 874 - 0
WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/LeaderYJBProvincialPlatform.html
View File 

@@ -0,0 +1,874 @@
1 
+<!DOCTYPE html>
2 
+<html>
3 
+
4 
+<head>
5 
+    <meta charset="UTF-8">
6 
+    <title>正在办理</title>
7 
+    <script src="../Script/Common/huayi.load.js"></script>
8 
+    <script src="../Script/Common/huayi.config.js"></script>
9 
+    <link rel="stylesheet" href="../css/bootstrap-select.css">
10 
+    <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
11 
+    <link rel="stylesheet" href="../css/init.css" />
12 
+    <link rel="stylesheet" href="../js/layui/css/layui.css">
13 
+    <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
14 
+</head>
15 
+
16 
+<body class="gray-bg">
17 
+    <div class="wrapper wrapper-content animated fadeInRight">
18 
+        <div class="daoHang clearfix">
19 
+            <div class="dhLeft">
20 
+                <sapn>
21 
+                    <i class="syIcon"></i>位置：
22 
+                    <a href="javaScript:;" id="ReIndex">首页</a>&gt;
23 
+
24 
+                    <a href="" class="nowPosition">正在办理</a>
25 
+                </sapn>
26 
+            </div>
27 
+            <div class="dhRight">
28 
+                <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
29 
+            </div>
30 
+        </div>
31 
+        <div style="padding: 10px;" class="tj_content clearFix">
32 
+            <div style="padding: 10px;" class="tj_content clearFix">
33 
+                <div>
34 
+                    <span>【搜索信息】</span>
35 
+                    <div class="box_content">
36 
+                        <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
37 
+                            <tr>
38 
+                                <th>工单来源：</th>
39 
+                                <td>
40 
+                                    <select class="form-control" id="source">
41 
+                                    </select>
42 
+                                </td>
43 
+                                <th>来电号码：</th>
44 
+                                <td>
45 
+                                    <input type="text" id="tel" class="form-control" />
46 
+                                </td>
47 
+                                <th>录入时间：</th>
48 
+                                <td colspan="3">
49 
+                                    <input type="text" id="starttime" class="photo x-color laydate-icon"
50 
+                                        autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
51 
+                                        id="endtime" class="photo x-color laydate-icon" autocomplete="off"
52 
+                                        style="height: 35px;" />
53 
+                                </td>
54 
+                            </tr>
55 
+                            <tr>
56 
+                                <th>事项编号：</th>
57 
+                                <td>
58 
+                                    <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
59 
+                                </td>
60 
+                                <th><span class="nameJustified">来电人：</span></th>
61 
+                                <td>
62 
+                                    <input type="text" id="name" class="form-control" />
63 
+                                </td>
64 
+                                <!-- <th>工单状态：</th>
65 
+                                <td>
66 
+                                    <select name="" id="state" class="select">
67 
+                                        <option value="" selected="selected">请选择</option>
68 
+                                        <option value="0">新工单</option>
69 
+                                        <option value="10">待审核</option>
70 
+                                        <option value="6">已办理</option>
71 
+                                    </select>
72 
+                                </td> -->
73 
+                                <th><span class="nameJustified">关键字：</span></th>
74 
+                                <td>
75 
+                                    <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
76 
+                                    <botton class="btns Seach">搜索</botton>
77 
+                                </td>
78 
+                            </tr>
79 
+                            <tr>
80 
+                                <th>受话坐席：</th>
81 
+                                <td>
82 
+                                    <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
83 
+                                        data-live-search="true">
84 
+                                        <option value="">请选择坐席</option>
85 
+                                    </select>
86 
+                                </td>
87 
+                                <th><span class="nameJustified">审核员：</span></th>
88 
+                                <td>
89 
+                                    <select id="yardman" name="select" class="selectpicker show-tick form-control"
90 
+                                        multiple data-live-search="true">
91 
+                                        <option value="">请选择调度员</option>
92 
+                                    </select>
93 
+                                </td>
94 
+                                <th>反映区域：</th>
95 
+                                <td>
96 
+                                    <select name="" id="sourceAreas" class="form-control Min-width">
97 
+                                    </select>
98 
+                                    <botton class="btns exportFile">导出</botton>
99 
+                                </td>
100 
+                            </tr>
101 
+                            <tr>
102 
+                                <th>承办单位：</th>
103 
+                                <td style="position: relative;">
104 
+                                    <div class="inpBox">
105 
+                                        <input type="text" class="inps"  />
106 
+                                        <i class="Cleans  fa fa-close"></i>
107 
+                                        <i class="xl xl_one"></i>
108 
+                                        <div class="addTree xlAdd">
109 
+                                            <ul id="addTreeDemo" class="ztree"></ul>
110 
+                                        </div>
111 
+                                    </div>
112 
+                                    <div class="selDpart1">
113 
+                                        <ul id="sponsor">
114 
+                                        </ul>
115 
+                                    </div>
116 
+                                </td>
117 
+                                <th>来电类型：</th>
118 
+                                <td>
119 
+                                    <select class="form-control" id="type">
120 
+                                    </select>
121 
+                                </td>
122 
+                                <th></th>
123 
+                                <td style="text-align: center;">
124 
+                                </td>
125 
+                            </tr>
126 
+                        </table>
127 
+                    </div>
128 
+                </div>
129 
+                <div>
130 
+                    <div style="width: 100%;padding: 10px;">
131 
+                        <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
132 
+                            data-pagination="true">
133 
+                            <thead>
134 
+                                <tr>
135 
+                                    <!-- <th data-checkbox="true"></th> -->
136 
+                                    <th data-formatter="serialNumber" data-align="center">
137 
+                                        序号
138 
+                                    </th>
139 
+                                    <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
140 
+                                    <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
141 
+                                    <th data-field="DeptName" data-align="center">承办单位</th>
142 
+                                    <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
143 
+                                    <th data-field="UserName" data-align="center">受理人</th>
144 
+                                    <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
145 
+                                    <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
146 
+                                    <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
147 
+                                    <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
148 
+                                    <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
149 
+                                </tr>
150 
+                            </thead>
151 
+                            <tbody class="list"></tbody>
152 
+                        </table>
153 
+                    </div>
154 
+                </div>
155 
+            </div>
156 
+        </div>
157 
+
158 
+        <!--下载框-->
159 
+        <div class="t-shade lyxz">
160 
+            <div class="shade_k">
161 
+                <div class="shade_title">
162 
+                    <span>录音播放与下载<srong class="cknum"></srong></span>
163 
+                    <span class="setwin gbly"><a>x</a></span>
164 
+                </div>
165 
+                <div class="shade_content">
166 
+                    <div class="Ly_box audiojs">
167 
+                    </div>
168 
+                </div>
169 
+            </div>
170 
+        </div>
171 
+        <input type="hidden" id="PID" />
172 
+        <input type="hidden" id="Dpment" />
173 
+    </div>
174 
+    <script src="../js/layui/layui.js"></script>
175 
+    <script src="../js/bootstrap-select.js"></script>
176 
+    <script src="../css/laydate/laydate.js"></script>
177 
+    <script src="../My97DatePicker/WdatePicker.js"></script>
178 
+    <script src="../js/zTree/jquery.ztree.core.js"></script>
179 
+    <script src="../js/search/screen.js"></script>
180 
+    <script src="../js/WorkOrder/WorkOrderList.js"></script>
181 
+
182 
+    <script>
183 
+        $(document).ready(function () {
184 
+            load();
185 
+            laydate.skin('blue');
186 
+            laydate({
187 
+                elem: '#starttime',
188 
+                event: 'focus',
189 
+                istime: true,
190 
+                format: 'YYYY-MM-DD hh:mm:ss'
191 
+            });
192 
+            laydate({
193 
+                elem: '#endtime',
194 
+                event: 'focus',
195 
+                istime: true,
196 
+                format: 'YYYY-MM-DD hh:mm:ss'
197 
+            });
198 
+        });
199 
+        //关闭录音弹出
200 
+        $(".gbly").click(function () {
201 
+            $(".lyxz").removeClass("cx");
202 
+            $('audio')[0].pause();
203 
+        });
204 
+
205 
+        $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
206 
+            $('.success').removeClass('success'); //去除之前选中的行的，选中样式
207 
+            $(ele).addClass('success'); //添加当前选中的 success样式用于区别
208 
+        });
209 
+
210 
+        //获取查询信息
211 
+        function load() {
212 
+            //坐席
213 
+            var usercodeID = "";
214 
+            var usercode_ = $("#ZX").val(); //坐席
215 
+            if (usercode_ != null) {
216 
+                $(usercode_).each(function (i, n) {
217 
+                    var obj1 = '';
218 
+                    obj1 = n + ",";
219 
+                    usercodeID += obj1;
220 
+                })
221 
+            } else {
222 
+                usercodeID = ""
223 
+            }
224 
+            //      	调度员
225 
+            var ddusercodeID = "";
226 
+            var ddusercode_ = $("#yardman").val(); //坐席
227 
+            if (ddusercode_ != null) {
228 
+                $(ddusercode_).each(function (i, n) {
229 
+                    var obj2 = '';
230 
+                    obj2 = n + ",";
231 
+                    ddusercodeID += obj2;
232 
+                })
233 
+            } else {
234 
+                ddusercodeID = ""
235 
+            }
236 
+            //先销毁表格
237 
+            $('#orderlist').bootstrapTable('destroy');
238 
+            //初始化表格,动态从服务器加载数据
239 
+            $("#orderlist").bootstrapTable({
240 
+                method: "get", //使用get请求到服务器获取数据
241 
+                url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
242 
+                contentType: "application/x-www-form-urlencoded",
243 
+                striped: true, //表格显示条纹
244 
+                pagination: true, //启动分页
245 
+                pageSize: 10, //每页显示的记录数
246 
+                pageNumber: 1, //当前第几页
247 
+                pageList: [10, 20, 50, 100], //记录数可选列表
248 
+                search: false, //是否启用查询
249 
+                showColumns: false, //显示下拉框勾选要显示的列
250 
+                showRefresh: false, //显示刷新按钮
251 
+                sidePagination: "server", //表示服务端请求
252 
+                //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
253 
+                //设置为limit可以获取limit, offset, search, sort, order
254 
+                queryParamsType: "undefined",
255 
+                queryParams: function queryParams(params) { //设置查询参数
256 
+                    var param = {
257 
+                        page: params.pageNumber,
258 
+                        pagesize: params.pageSize,
259 
+                        workid: $("#wids").val(),
260 
+                        state: $("#state").val(), //=工单状态
261 
+                        type: $("#type").val(), //=工单类型
262 
+                        bigtype: $("#bigtype").val(), //=大类别
263 
+                        smalltype: $("#smalltype").val(), //=小类别
264 
+                        key: $("#key").val(), //=关键字
265 
+                        tel: $("#tel").val(), //=客户电话
266 
+                        name: $("#name").val(), //=客户名称
267 
+                        usercode: usercodeID, //=坐席工号
268 
+                        ddusercode: ddusercodeID,
269 
+                        keyid: $("#keyid").val(), //=关键词id
270 
+                        source: $("#source").val(), //=来源&
271 
+                        jbstarttime: $("#starttime").val(), //=开始时间
272 
+                        jbendtime: $("#endtime").val(), //=结束时间
273 
+                        deptid: $("#PID").val(),
274 
+                        type: $("#type").val(),
275 
+                        tab: 1, //待处理
276 
+                        sourcearea: $('#sourceAreas').val(), //区域
277 
+                        jianhang: 4, // 多媒体
278 
+                        token: $.cookie("token")
279 
+                    };
280 
+                    return param;
281 
+                },
282 
+                onLoadSuccess: function (data) { //加载成功时执行
283 
+                    //layer.msg("加载成功");
284 
+                    //console.log(data);
285 
+                    var roleCode = $.cookie("code")
286 
+                    if (roleCode == "GLY" || roleCode == "ZXLD" || roleCode == "WLDW") {
287 
+                        $(".sendMsg").show()
288 
+                    } else {
289 
+                        $(".sendMsg").hide()
290 
+                    }
291 
+                },
292 
+                onLoadError: function () { //加载失败时执行
293 
+                    //layer.msg("加载数据失败", { time: 1500, icon: 2 });
294 
+                }
295 
+            });
296 
+        }
297 
+        //状态
298 
+        function States(val, row) {
299 
+            var html = '';
300 
+            switch (val + '') {
301 
+                case '0':
302 
+                    html = '新工单';
303 
+                    if (row.F_IsReturn == 1) {
304 
+                        html = '新工单（回退）';
305 
+                    }
306 
+                    break;
307 
+                case '1':
308 
+                    html = '待交办';
309 
+                    break;
310 
+                case '2':
311 
+                    html = '待查收';
312 
+                    break;
313 
+                case '3':
314 
+                    html = '退回审核中';
315 
+                    break;
316 
+                case '4':
317 
+                    html = '办理中';
318 
+                    break;
319 
+                case '5':
320 
+                    html = '延时审核';
321 
+                    break;
322 
+                case '6':
323 
+                    if (row.F_IsProtect === 2 || row.F_IsProtect === 3) {
324 
+                        html = "已办未果"
325 
+                    } else {
326 
+                        html = '已办理';
327 
+                    }
328 
+                    break;
329 
+                case '7':
330 
+                    html = '已回访';
331 
+                    break;
332 
+                case '8':
333 
+                    html = "重办中";
334 
+                    break;
335 
+                case '9':
336 
+                    html = '已结案';
337 
+                    break;
338 
+            }
339 
+            return html;
340 
+
341 
+        }
342 
+        //时限
343 
+        function OverTime(val, row) {
344 
+            if (val == 1) {
345 
+                return '<div class="" style="cursor: pointer;">' +
346 
+                    '<span class="Greens">' + row.GapTime + '</span>' +
347 
+                    '</div>';
348 
+            } else if (val == 2) {
349 
+                return '<div class="" style="cursor: pointer;">' +
350 
+                    '<span class="Yellows">' + row.GapTime + '</span>' +
351 
+                    '</div>';
352 
+            } else if (val == 3) {
353 
+                return '<div class="" style="cursor: pointer;">' +
354 
+                    '<span class="Reds">' + row.GapTime + '</span>' +
355 
+                    '</div>';
356 
+            }
357 
+        }
358 
+        //办理时限
359 
+        function BanTime(val) {
360 
+            if (val) {
361 
+                var time = val.substring(0, val.indexOf(' '));
362 
+                return '<div class="" style="cursor: pointer;">' +
363 
+                    '<span>' + time + '</span>' +
364 
+                    '</div>';
365 
+            }
366 
+
367 
+        }
368 
+        //音频
369 
+        function setCode(val) {
370 
+            if (val) {
371 
+                return '<div class="imgs" style="cursor: pointer;">' +
372 
+                    '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
373 
+                    '</div>';
374 
+            } else {
375 
+                return '';
376 
+            }
377 
+        }
378 
+
379 
+        //编号
380 
+        function serialNumber(val, row, index) {
381 
+            return index + 1;
382 
+        }
383 
+
384 
+
385 
+        function GetCont(val) {
386 
+            if (val) {
387 
+                var str = '<div '
388 
+                if (val.length > 10) {
389 
+                    str = str + ' title="' + val + '" ';
390 
+                    val = val.substr(0, 10) + "...";
391 
+                }
392 
+                return str + '>' + val + '</div>';
393 
+            } else {
394 
+                return '';
395 
+            }
396 
+        }
397 
+        //操作
398 
+        function Dispose(val, row) {
399 
+            var Rows = row.Buttons;
400 
+            var html = '<a class="xg sendMsg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\')" title="催办">催办</a>';
401 
+            for (var i = 0; i < Rows.length; i++) {
402 
+
403 
+                var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
404 
+                if (html1) {
405 
+                    html1 = html1.replace("data", val);
406 
+                    html1 = html1.replace("row", row.F_MainDeptId);
407 
+                }
408 
+                html += html1;
409 
+
410 
+            }
411 
+            return html;
412 
+        }
413 
+
414 
+        //催办
415 
+        function sendMsg(wid) {
416 
+            layer.confirm('确定催办吗', {
417 
+                btn: ['确定', '取消']
418 
+            }, function () {
419 
+                $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
420 
+                    workorderid: wid,
421 
+                    token: $.cookie("token")
422 
+                }, function (result) {
423 
+                    result = JSON.parse(result);
424 
+                    if (result.state.toLowerCase() == 'success') {
425 
+                        layer.msg('催办成功')
426 
+                    }
427 
+                })
428 
+            })
429 
+        }
430 
+
431 
+        //编辑
432 
+        function bj(str) {
433 
+            layer.open({
434 
+                type: 2,
435 
+                content: "../CommonHtml/AddAppeal.html?wid=" + str +
436 
+                "&workType=zzbl", //iframe的url，no代表不显示滚动条
437 
+                title: '编辑工单',
438 
+                area: ['96%', '85%'], //宽高
439 
+            });
440 
+        }
441 
+        //删除
442 
+        function move(str) {
443 
+            layer.confirm('确定删除工单？', {
444 
+                btn: ['是', '否'] //按钮
445 
+            }, function () {
446 
+                $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
447 
+                    ids: str,
448 
+                    token: $.cookie("token")
449 
+                }, function (result) {
450 
+                    result = JSON.parse(result);
451 
+                    if (result.state.toLowerCase() == "success") {
452 
+                        layer.msg("删除成功");
453 
+                        load();
454 
+                    }
455 
+                })
456 
+            });
457 
+        }
458 
+        //提交
459 
+        function tj(str) {
460 
+            layer.confirm('确定要提交工单么？', {
461 
+                btn: ['确定', '取消'] //按钮
462 
+            }, function () {
463 
+                //请求后台数据
464 
+                /*发送请求*/
465 
+                $.post(huayi.config.callcenter_url + "Affairs/SubmitWorkOrder", {
466 
+                    ids: str,
467 
+                    token: $.cookie("token")
468 
+                }, function (result) {
469 
+                    result = JSON.parse(result);
470 
+                    if (result.state.toLowerCase() == "success") {
471 
+                        layer.msg("提交成功");
472 
+                        load();
473 
+                    }
474 
+                })
475 
+            });
476 
+        }
477 
+        //交办
478 
+        function jb(str) {
479 
+            layer.open({
480 
+                type: 2,
481 
+                content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url，no代表不显示滚动条
482 
+                title: '工单交办',
483 
+                area: ['87%', '80%'], //宽高
484 
+            });
485 
+        }
486 
+        //派单
487 
+        function pd(str) {
488 
+            layer.open({
489 
+                type: 2,
490 
+                content: "../CommonHtml/handle.html?wid=" + str, //iframe的url，no代表不显示滚动条
491 
+                title: "办理工单",
492 
+                area: ["87%", "80%"], //宽高
493 
+            });
494 
+        }
495 
+        //领导批示
496 
+        function lader(str) {
497 
+            layer.open({
498 
+                type: 2,
499 
+                content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url，no代表不显示滚动条
500 
+                title: '领导批示',
501 
+                area: ['60%', '80%'], //宽高
502 
+            });
503 
+        }
504 
+        //市长批示
505 
+        function city(str) {
506 
+            layer.open({
507 
+                type: 2,
508 
+                content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url，no代表不显示滚动条
509 
+                title: '领导批示',
510 
+                area: ['60%', '80%'], //宽高
511 
+            });
512 
+        }
513 
+        //办理
514 
+        function bl(str) {
515 
+            layer.open({
516 
+                type: 2,
517 
+                content: "../CommonHtml/banli.html?wid=" + str, //iframe的url，no代表不显示滚动条
518 
+                title: '办理工单',
519 
+                area: ['60%', '80%'], //宽高
520 
+            });
521 
+        }
522 
+        //督办
523 
+
524 
+        function Supervision(str) {
525 
+            layer.open({
526 
+                type: 2,
527 
+                content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url，no代表不显示滚动条
528 
+                title: '督办',
529 
+                area: ['60%', '80%'], //宽高
530 
+            });
531 
+        }
532 
+
533 
+        //督查
534 
+        function Supervision_(str) {
535 
+            layer.open({
536 
+                type: 2,
537 
+                content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url，no代表不显示滚动条
538 
+                title: '监察',
539 
+                area: ['60%', '80%'], //宽高
540 
+            });
541 
+        }
542 
+        //强制结案
543 
+        function StrongLawsuit(str) {
544 
+            layer.open({
545 
+                type: 2,
546 
+                content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url，no代表不显示滚动条
547 
+                title: '强制结案',
548 
+                area: ['60%', '80%'], //宽高
549 
+            });
550 
+        }
551 
+        //回退BackDtail
552 
+        function BackDtail(str) {
553 
+            layer.open({
554 
+                type: 2,
555 
+                content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
556 
+                title: '工单回退',
557 
+                area: ['60%', '80%'], //宽高
558 
+            });
559 
+        }
560 
+        //查收
561 
+        function cs(str) {
562 
+            layer.confirm('确定要查收？', {
563 
+                btn: ['是', '否'] //按钮
564 
+            }, function () {
565 
+                $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
566 
+                    workorderid: str,
567 
+                    token: $.cookie("token")
568 
+                }, function (result) {
569 
+                    result = JSON.parse(result);
570 
+                    if (result.state.toLowerCase() == "success") {
571 
+                        layer.msg("查收成功");
572 
+                        load();
573 
+                    }
574 
+                })
575 
+            });
576 
+        }
577 
+        //收回
578 
+        function sh(str) {
579 
+            layer.confirm('确定要回收？', {
580 
+                btn: ['是', '否'] //按钮
581 
+            }, function () {
582 
+                $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
583 
+                    workorderid: str,
584 
+                    token: $.cookie("token")
585 
+                }, function (result) {
586 
+                    result = JSON.parse(result);
587 
+                    if (result.state.toLowerCase() == "success") {
588 
+                        layer.msg("回收");
589 
+                        load();
590 
+                    }
591 
+                })
592 
+            });
593 
+        }
594 
+        //强制回收
595 
+        function recycles() {
596 
+            layer.confirm('确定要强制退回吗？', {
597 
+                btn: ['是', '否'] //按钮
598 
+            });
599 
+        }
600 
+        //退回申请
601 
+        function th(str) {
602 
+            layer.open({
603 
+                type: 2,
604 
+                content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url，no代表不显示滚动条
605 
+                title: '申请退回工单',
606 
+                area: ['60%', '80%'], //宽高
607 
+            });
608 
+        }
609 
+        //审核退回申请
610 
+        function shth(str) {
611 
+            layer.open({
612 
+                type: 2,
613 
+                content: "../CommonHtml/shth.html?wid=" + str, //iframe的url，no代表不显示滚动条
614 
+                title: '审核退回申请',
615 
+                area: ['60%', '80%'], //宽高
616 
+            });
617 
+        }
618 
+        //办理
619 
+        //			function th(str) {
620 
+        //				layer.open({
621 
+        //					type: 2,
622 
+        //					content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url，no代表不显示滚动条
623 
+        //					title: '办理工单',
624 
+        //					area: ['35%', '30%'], //宽高
625 
+        //				});
626 
+        //			}
627 
+        //申请延时
628 
+        function ys(str) {
629 
+            layer.open({
630 
+                type: 2,
631 
+                content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url，no代表不显示滚动条
632 
+                title: '申请延时',
633 
+                area: ['60%', '80%'], //宽高
634 
+            });
635 
+        }
636 
+        //审核申请延时
637 
+        function shys(str) {
638 
+            layer.open({
639 
+                type: 2,
640 
+                content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url，no代表不显示滚动条
641 
+                title: '审核延时申请',
642 
+                area: ['60%', '80%'], //宽高
643 
+            });
644 
+        }
645 
+        //诉求审核
646 
+        function hf(str) {
647 
+            layer.open({
648 
+                type: 2,
649 
+                content: "../CommonHtml/Back.html?wid=" + str, //iframe的url，no代表不显示滚动条
650 
+                title: '工单审核',
651 
+                area: ['60%', '80%'], //宽高
652 
+            });
653 
+        }
654 
+        //重办工单
655 
+        function cb(str) {
656 
+            layer.open({
657 
+                type: 2,
658 
+                content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url，no代表不显示滚动条
659 
+                title: '重办工单',
660 
+                area: ['60%', '80%'], //宽高
661 
+            });
662 
+        }
663 
+        //结案
664 
+        function Lawsuit(str) {
665 
+            layer.open({
666 
+                type: 2,
667 
+                content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url，no代表不显示滚动条
668 
+                title: '诉求单结案',
669 
+                area: ['60%', '80%'], //宽高
670 
+            });
671 
+        }
672 
+        //驳回重办
673 
+        function bhcb(str) {
674 
+            //回退BackDtail
675 
+            layer.open({
676 
+                type: 2,
677 
+                content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url，no代表不显示滚动条
678 
+                title: "驳回重办",
679 
+                area: ["60%", "80%"], //宽高
680 
+            });
681 
+        }
682 
+
683 
+        $('.Appeal').click(function () {
684 
+            layer.open({
685 
+                type: 2,
686 
+                content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url，no代表不显示滚动条
687 
+                title: '新增诉求',
688 
+                area: ['85%', '80%'], //宽高
689 
+            });
690 
+        })
691 
+        //上传文件
692 
+        function upload() {
693 
+            if (document.getElementById("upFile").files.length > 0) {
694 
+                var formData = new FormData();
695 
+                formData.append("upFile", document.getElementById("upFile").files[0]);
696 
+                formData.append("token", $.cookie("token"));
697 
+                $.ajax({
698 
+                    url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
699 
+                    type: "POST",
700 
+                    data: formData,
701 
+                    /**
702 
+                     *必须false才会自动加上正确的Content-Type
703 
+                     */
704 
+                    contentType: false,
705 
+                    /**
706 
+                     * 必须false才会避开jQuery对 formdata 的默认处理
707 
+                     * XMLHttpRequest会对 formdata 进行正确的处理
708 
+                     */
709 
+                    processData: false,
710 
+                    success: function (result) {
711 
+                        document.getElementById("upFile").outerHTML = document.getElementById("upFile")
712 
+                            .outerHTML;
713 
+                        $("#upFile").change(function () {
714 
+                            upload();
715 
+                        });
716 
+                        var r = $.parseJSON(result);
717 
+                        if (r.state.toLowerCase() == "success") {
718 
+                            $(".fjnr").text(r.data);
719 
+                            $("#scfj").show();
720 
+                        }
721 
+                    }
722 
+                });
723 
+            } else {
724 
+                layer.confirm('请上传文件！', {
725 
+                    btn: ['确定']
726 
+                });
727 
+            }
728 
+        }
729 
+        //来源
730 
+        function LY(obj) {
731 
+            obj.empty();
732 
+            obj.append('<option selected="selected" value="">请选择</option>');
733 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
734 
+                "token": $.cookie("token"),
735 
+                id: 1
736 
+            }, function (data) {
737 
+                if (data.state.toLowerCase() == "success") {
738 
+                    var content = data.data;
739 
+                    $(content).each(function (i, n) {
740 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
741 
+                            obj);
742 
+                    })
743 
+                }
744 
+            })
745 
+        }
746 
+        //类别
747 
+        function LB(obj) {
748 
+            obj.empty();
749 
+            obj.append('<option selected="selected" value="">请选择</option>');
750 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
751 
+                "token": $.cookie("token"),
752 
+                id: 2
753 
+            }, function (data) {
754 
+                if (data.state.toLowerCase() == "success") {
755 
+                    var content = data.data;
756 
+                    $(content).each(function (i, n) {
757 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
758 
+                            obj);
759 
+                    })
760 
+                }
761 
+            })
762 
+        }
763 
+        //		主题
764 
+        function ZT(obj) {
765 
+            obj.empty();
766 
+            obj.append('<option selected="selected" value="">请选择</option>');
767 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
768 
+                "token": $.cookie("token"),
769 
+                id: 3
770 
+            }, function (data) {
771 
+                if (data.state.toLowerCase() == "success") {
772 
+                    var content = data.data;
773 
+                    $(content).each(function (i, n) {
774 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
775 
+                            obj);
776 
+                    })
777 
+                }
778 
+            })
779 
+        }
780 
+
781 
+
782 
+        function tree() {
783 
+            $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
784 
+                "token": $.cookie("token"),
785 
+                //		"pid": pid
786 
+            }, function (result) {
787 
+                result = $.parseJSON(result);
788 
+                $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
789 
+            });
790 
+        }
791 
+        var setting1 = {
792 
+            data: {
793 
+                key: {
794 
+                    name: "F_DeptName"
795 
+                },
796 
+                simpleData: {
797 
+                    enable: true,
798 
+                    idKey: "F_DeptId",
799 
+                    pIdKey: "F_PartentId",
800 
+                    rootPId: 0
801 
+                }
802 
+            },
803 
+            callback: {
804 
+                onClick: zTreeOnClick
805 
+            }
806 
+        };
807 
+
808 
+        function zTreeOnClick(event, treeId, treeNode) {
809 
+            if (treeNode.level >= 1) {
810 
+                $('.inps').val(treeNode.F_DeptName);
811 
+                $("#PID").val(treeNode.F_DeptId);
812 
+                $("#Dpment").val(treeNode.F_DeptName);
813 
+                $(".Cleans").show();
814 
+            }
815 
+
816 
+        };
817 
+
818 
+        $(".exportFile").click(function () {
819 
+            var usercode_ = $("#ZX").val(); //坐席
820 
+            if (usercode_ != null) {
821 
+                $(usercode_).each(function (i, n) {
822 
+                    var obj1 = "";
823 
+                    obj1 = n + ",";
824 
+                    usercodeID += obj1;
825 
+                });
826 
+            } else {
827 
+                usercodeID = "";
828 
+            }
829 
+            // 调度员
830 
+            var ddusercodeID = "";
831 
+            var ddusercode_ = $("#yardman").val(); //坐席
832 
+            if (ddusercode_ != null) {
833 
+                $(ddusercode_).each(function (i, n) {
834 
+                    var obj2 = "";
835 
+                    obj2 = n + ",";
836 
+                    ddusercodeID += obj2;
837 
+                });
838 
+            } else {
839 
+                ddusercodeID = "";
840 
+            }
841 
+            var workid = $("#wids").val()
842 
+            var key = $("#key").val() //=关键字
843 
+            var tel = $("#tel").val() //=客户电话
844 
+            var name = $("#name").val() //=客户名称
845 
+            var usercode = usercodeID //=坐席工号
846 
+            var ddusercode = ddusercodeID
847 
+            var source = $("#source").val() //=来源&
848 
+            var jbstarttime = $("#starttime").val() //=开始时间
849 
+            var jbendtime = $("#endtime").val() //=结束时间
850 
+            var deptid = $("#PID").val()
851 
+            var type = $("#type").val() //=工单类型
852 
+            var bigtype = $("#bigtype").val()
853 
+            var smalltype = $("#smalltype").val() //=小类别
854 
+            var sourcearea = $("#sourceAreas").val() //区域
855 
+            var state = $("#state").val() //=工单状态
856 
+            var tab = 1;
857 
+            var keyid = $("#keyid").val() //=关键词id
858 
+
859 
+            var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
860 
+            url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
861 
+                "&tel=" +
862 
+                tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
863 
+                source +
864 
+                "&jbstarttime=" + jbstarttime + "&jbendtime=" + jbendtime + "&deptid=" + deptid +
865 
+                "&sourcearea=" +
866 
+                sourcearea +
867 
+                "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=4" +
868 
+                "&isdc=1";
869 
+            window.location.href = url;
870 
+        })
871 
+    </script>
872 
+</body>
873 
+
874 
+</html>

+ 834 - 0
WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/LeaderYZBProvincialPlatform.html
View File 

@@ -0,0 +1,834 @@
1 
+<!DOCTYPE html>
2 
+<html>
3 
+
4 
+<head>
5 
+    <meta charset="UTF-8">
6 
+    <title>已退回重办</title>
7 
+    <script src="../Script/Common/huayi.load.js"></script>
8 
+    <script src="../Script/Common/huayi.config.js"></script>
9 
+    <link rel="stylesheet" href="../css/bootstrap-select.css">
10 
+    <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
11 
+    <link rel="stylesheet" href="../css/init.css" />
12 
+    <link rel="stylesheet" href="../js/layui/css/layui.css">
13 
+    <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
14 
+</head>
15 
+
16 
+<body class="gray-bg">
17 
+    <div class="wrapper wrapper-content animated fadeInRight">
18 
+        <div class="daoHang clearfix">
19 
+            <div class="dhLeft">
20 
+                <sapn>
21 
+                    <i class="syIcon"></i>位置：
22 
+                    <a href="javaScript:;" id="ReIndex">首页</a>&gt;
23 
+
24 
+                    <a href="" class="nowPosition">已退回重办</a>
25 
+                </sapn>
26 
+            </div>
27 
+            <div class="dhRight">
28 
+                <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
29 
+            </div>
30 
+        </div>
31 
+        <div style="padding: 10px;" class="tj_content clearFix">
32 
+            <div style="padding: 10px;" class="tj_content clearFix">
33 
+                <div>
34 
+                    <span>【搜索信息】</span>
35 
+                    <div class="box_content">
36 
+                        <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
37 
+                            <tr>
38 
+                                <th>工单来源：</th>
39 
+                                <td>
40 
+                                    <select class="form-control" id="source">
41 
+                                    </select>
42 
+                                </td>
43 
+                                <th>来电号码：</th>
44 
+                                <td>
45 
+                                    <input type="text" id="tel" class="form-control" />
46 
+                                </td>
47 
+                                <th>录入时间：</th>
48 
+                                <td colspan="3">
49 
+                                    <input type="text" id="starttime" class="photo x-color laydate-icon"
50 
+                                        autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
51 
+                                        id="endtime" class="photo x-color laydate-icon" autocomplete="off"
52 
+                                        style="height: 35px;" />
53 
+                                </td>
54 
+                            </tr>
55 
+                            <tr>
56 
+                                <th>事项编号：</th>
57 
+                                <td>
58 
+                                    <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
59 
+                                </td>
60 
+                                <th><span class="nameJustified">来电人：</span></th>
61 
+                                <td>
62 
+                                    <input type="text" id="name" class="form-control" />
63 
+                                </td>
64 
+                                <!-- <th>工单状态：</th>
65 
+                                <td>
66 
+                                    <select name="" id="state" class="select">
67 
+                                        <option value="" selected="selected">请选择</option>
68 
+                                        <option value="0">新工单</option>
69 
+                                        <option value="10">待审核</option>
70 
+                                        <option value="6">已办理</option>
71 
+                                    </select>
72 
+                                </td> -->
73 
+                                <th><span class="nameJustified">关键字：</span></th>
74 
+                                <td>
75 
+                                    <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
76 
+                                    <botton class="btns Seach">搜索</botton>
77 
+                                </td>
78 
+                            </tr>
79 
+                            <tr>
80 
+                                <th>受话坐席：</th>
81 
+                                <td>
82 
+                                    <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
83 
+                                        data-live-search="true">
84 
+                                        <option value="">请选择坐席</option>
85 
+                                    </select>
86 
+                                </td>
87 
+                                <th><span class="nameJustified">审核员：</span></th>
88 
+                                <td>
89 
+                                    <select id="yardman" name="select" class="selectpicker show-tick form-control"
90 
+                                        multiple data-live-search="true">
91 
+                                        <option value="">请选择调度员</option>
92 
+                                    </select>
93 
+                                </td>
94 
+                                <th>反映区域：</th>
95 
+                                <td>
96 
+                                    <select name="" id="sourceAreas" class="form-control Min-width">
97 
+                                    </select>
98 
+                                    <botton class="btns exportFile">导出</botton>
99 
+                                </td>
100 
+                            </tr>
101 
+                            <tr>
102 
+                                <th>承办单位：</th>
103 
+                                <td style="position: relative;">
104 
+                                    <div class="inpBox">
105 
+                                        <input type="text" class="inps"  />
106 
+                                        <i class="Cleans  fa fa-close"></i>
107 
+                                        <i class="xl xl_one"></i>
108 
+                                        <div class="addTree xlAdd">
109 
+                                            <ul id="addTreeDemo" class="ztree"></ul>
110 
+                                        </div>
111 
+                                    </div>
112 
+                                    <div class="selDpart1">
113 
+                                        <ul id="sponsor">
114 
+                                        </ul>
115 
+                                    </div>
116 
+                                </td>
117 
+                                <th>来电类型：</th>
118 
+                                <td>
119 
+                                    <select class="form-control" id="type">
120 
+                                    </select>
121 
+                                </td>
122 
+                                <th></th>
123 
+                                <td style="text-align: center;">
124 
+                                </td>
125 
+                            </tr>
126 
+                        </table>
127 
+                    </div>
128 
+                </div>
129 
+                <div>
130 
+                    <div style="width: 100%;padding: 10px;">
131 
+                        <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
132 
+                            data-pagination="true">
133 
+                            <thead>
134 
+                                <tr>
135 
+                                    <!-- <th data-checkbox="true"></th> -->
136 
+                                    <th data-formatter="serialNumber" data-align="center">
137 
+                                        序号
138 
+                                    </th>
139 
+                                    <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
140 
+                                    <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
141 
+                                    <th data-field="DeptName" data-align="center">承办单位</th>
142 
+                                    <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
143 
+                                    <th data-field="UserName" data-align="center">受理人</th>
144 
+                                    <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
145 
+                                    <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
146 
+                                    <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
147 
+                                    <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
148 
+                                    <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
149 
+                                </tr>
150 
+                            </thead>
151 
+                            <tbody class="list"></tbody>
152 
+                        </table>
153 
+                    </div>
154 
+                </div>
155 
+            </div>
156 
+        </div>
157 
+
158 
+        <!--下载框-->
159 
+        <div class="t-shade lyxz">
160 
+            <div class="shade_k">
161 
+                <div class="shade_title">
162 
+                    <span>录音播放与下载<srong class="cknum"></srong></span>
163 
+                    <span class="setwin gbly"><a>x</a></span>
164 
+                </div>
165 
+                <div class="shade_content">
166 
+                    <div class="Ly_box audiojs">
167 
+                    </div>
168 
+                </div>
169 
+            </div>
170 
+        </div>
171 
+        <input type="hidden" id="PID" />
172 
+        <input type="hidden" id="Dpment" />
173 
+    </div>
174 
+    <script src="../js/layui/layui.js"></script>
175 
+    <script src="../js/bootstrap-select.js"></script>
176 
+    <script src="../css/laydate/laydate.js"></script>
177 
+    <script src="../My97DatePicker/WdatePicker.js"></script>
178 
+    <script src="../js/zTree/jquery.ztree.core.js"></script>
179 
+    <script src="../js/search/screen.js"></script>
180 
+    <script src="../js/WorkOrder/WorkOrderList.js"></script>
181 
+
182 
+    <script>
183 
+        $(document).ready(function () {
184 
+            load();
185 
+            laydate.skin('blue');
186 
+            laydate({
187 
+                elem: '#starttime',
188 
+                event: 'focus',
189 
+                istime: true,
190 
+                format: 'YYYY-MM-DD hh:mm:ss'
191 
+            });
192 
+            laydate({
193 
+                elem: '#endtime',
194 
+                event: 'focus',
195 
+                istime: true,
196 
+                format: 'YYYY-MM-DD hh:mm:ss'
197 
+            });
198 
+        });
199 
+        //关闭录音弹出
200 
+        $(".gbly").click(function () {
201 
+            $(".lyxz").removeClass("cx");
202 
+            $('audio')[0].pause();
203 
+        });
204 
+        //时限
205 
+        function OverTime(val, row) {
206 
+            if (val == 1) {
207 
+                return '<div class="" style="cursor: pointer;">' +
208 
+                    '<span class="Greens">' + row.GapTime + '</span>' +
209 
+                    '</div>';
210 
+            } else if (val == 2) {
211 
+                return '<div class="" style="cursor: pointer;">' +
212 
+                    '<span class="Yellows">' + row.GapTime + '</span>' +
213 
+                    '</div>';
214 
+            } else if (val == 3) {
215 
+                return '<div class="" style="cursor: pointer;">' +
216 
+                    '<span class="Reds">' + row.GapTime + '</span>' +
217 
+                    '</div>';
218 
+            }
219 
+        }
220 
+        //办理时限
221 
+        function BanTime(val) {
222 
+            if (val) {
223 
+                var time = val.substring(0, val.indexOf(' '));
224 
+                return '<div class="" style="cursor: pointer;">' +
225 
+                    '<span>' + time + '</span>' +
226 
+                    '</div>';
227 
+            }
228 
+
229 
+        }
230 
+        $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
231 
+            $('.success').removeClass('success'); //去除之前选中的行的，选中样式
232 
+            $(ele).addClass('success'); //添加当前选中的 success样式用于区别
233 
+        });
234 
+
235 
+        //获取查询信息
236 
+        function load() {
237 
+            //坐席
238 
+            var usercodeID = "";
239 
+            var usercode_ = $("#ZX").val(); //坐席
240 
+            if (usercode_ != null) {
241 
+                $(usercode_).each(function (i, n) {
242 
+                    var obj1 = '';
243 
+                    obj1 = n + ",";
244 
+                    usercodeID += obj1;
245 
+                })
246 
+            } else {
247 
+                usercodeID = ""
248 
+            }
249 
+            //      	调度员
250 
+            var ddusercodeID = "";
251 
+            var ddusercode_ = $("#yardman").val(); //坐席
252 
+            if (ddusercode_ != null) {
253 
+                $(ddusercode_).each(function (i, n) {
254 
+                    var obj2 = '';
255 
+                    obj2 = n + ",";
256 
+                    ddusercodeID += obj2;
257 
+                })
258 
+            } else {
259 
+                ddusercodeID = ""
260 
+            }
261 
+            //先销毁表格
262 
+            $('#orderlist').bootstrapTable('destroy');
263 
+            //初始化表格,动态从服务器加载数据
264 
+            $("#orderlist").bootstrapTable({
265 
+                method: "get", //使用get请求到服务器获取数据
266 
+                url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
267 
+                contentType: "application/x-www-form-urlencoded",
268 
+                striped: true, //表格显示条纹
269 
+                pagination: true, //启动分页
270 
+                pageSize: 10, //每页显示的记录数
271 
+                pageNumber: 1, //当前第几页
272 
+                pageList: [10, 20, 50, 100], //记录数可选列表
273 
+                search: false, //是否启用查询
274 
+                showColumns: false, //显示下拉框勾选要显示的列
275 
+                showRefresh: false, //显示刷新按钮
276 
+                sidePagination: "server", //表示服务端请求
277 
+                //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
278 
+                //设置为limit可以获取limit, offset, search, sort, order
279 
+                queryParamsType: "undefined",
280 
+                queryParams: function queryParams(params) { //设置查询参数
281 
+                    var param = {
282 
+                        page: params.pageNumber,
283 
+                        pagesize: params.pageSize,
284 
+                        workid: $("#wids").val(),
285 
+                        state: $("#state").val(), //=工单状态
286 
+                        type: $("#type").val(), //=工单类型
287 
+                        bigtype: $("#bigtype").val(), //=大类别
288 
+                        smalltype: $("#smalltype").val(), //=小类别
289 
+                        key: $("#key").val(), //=关键字
290 
+                        tel: $("#tel").val(), //=客户电话
291 
+                        name: $("#name").val(), //=客户名称
292 
+                        usercode: usercodeID, //=坐席工号
293 
+                        ddusercode: ddusercodeID,
294 
+                        source: $("#source").val(), //=来源&
295 
+                        starttime: $("#starttime").val(), //=开始时间
296 
+                        endtime: $("#endtime").val(), //=结束时间
297 
+                        deptid: $("#PID").val(),
298 
+                        type: $("#type").val(),
299 
+                        tab: 4, //待处理
300 
+                        sourcearea: $('#sourceAreas').val(), //区域
301 
+                        jianhang: 4, // 多媒体
302 
+                        token: $.cookie("token")
303 
+                    };
304 
+                    return param;
305 
+                },
306 
+                onLoadSuccess: function (data) { //加载成功时执行
307 
+                    //						layer.msg("加载成功");
308 
+                    //console.log(data);
309 
+                },
310 
+                onLoadError: function () { //加载失败时执行
311 
+                    //layer.msg("加载数据失败", { time: 1500, icon: 2 });
312 
+                }
313 
+            });
314 
+        }
315 
+        //状态
316 
+        function States(val, row) {
317 
+            var html = '';
318 
+            switch (val + '') {
319 
+                case '0':
320 
+                    html = '新工单';
321 
+                    if (row.F_IsReturn == 1) {
322 
+                        html = '新工单（回退）';
323 
+                    }
324 
+                    break;
325 
+                case '1':
326 
+                    html = '待交办';
327 
+                    break;
328 
+                case '2':
329 
+                    html = '待查收';
330 
+                    break;
331 
+                case '3':
332 
+                    html = '退回审核中';
333 
+                    break;
334 
+                case '4':
335 
+                    html = '办理中';
336 
+                    break;
337 
+                case '5':
338 
+                    html = '延时审核';
339 
+                    break;
340 
+                case '6':
341 
+                    html = '已办理';
342 
+                    break;
343 
+                case '7':
344 
+                    html = '已回访';
345 
+                    break;
346 
+                case '8':
347 
+                    html = '重办中';
348 
+                    break;
349 
+                case '9':
350 
+                    html = '已结案';
351 
+                    break;
352 
+                case '10':
353 
+                    html = '待审核';
354 
+                    break;
355 
+                case '11':
356 
+                    html = '重办待交办';
357 
+                    break;
358 
+                    //              case '12':
359 
+                    //                  html = '待审核';
360 
+                    //                  break;
361 
+                case '13':
362 
+                    html = '重办驳回';
363 
+                    break;
364 
+            }
365 
+            return html;
366 
+        }
367 
+        //音频
368 
+        function setCode(val) {
369 
+            if (val) {
370 
+                return '<div class="imgs" style="cursor: pointer;">' +
371 
+                    '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
372 
+                    '</div>';
373 
+            } else {
374 
+                return '';
375 
+            }
376 
+        }
377 
+
378 
+        //编号
379 
+        function serialNumber(val, row, index) {
380 
+            return index + 1;
381 
+        }
382 
+
383 
+        function GetCont(val) {
384 
+            if (val) {
385 
+                var str = '<div '
386 
+                if (val.length > 10) {
387 
+                    str = str + ' title="' + val + '" ';
388 
+                    val = val.substr(0, 10) + "...";
389 
+                }
390 
+                return str + '>' + val + '</div>';
391 
+            } else {
392 
+                return '';
393 
+            }
394 
+        }
395 
+        //操作
396 
+        function Dispose(val, row) {
397 
+            var Rows = row.Buttons;
398 
+            var html = '';
399 
+            for (var i = 0; i < Rows.length; i++) {
400 
+
401 
+                var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
402 
+                if (html1) {
403 
+                    html1 = html1.replace("data", val);
404 
+                }
405 
+                html += html1;
406 
+
407 
+            }
408 
+            return html;
409 
+        }
410 
+
411 
+        //编辑
412 
+        function bj(str) {
413 
+            layer.open({
414 
+                type: 2,
415 
+                content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url，no代表不显示滚动条
416 
+                title: '编辑工单',
417 
+                area: ['96%', '85%'], //宽高
418 
+            });
419 
+        }
420 
+        //删除
421 
+        function move(str) {
422 
+            layer.confirm('确定删除工单？', {
423 
+                btn: ['是', '否'] //按钮
424 
+            }, function () {
425 
+                $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
426 
+                    ids: str,
427 
+                    token: $.cookie("token")
428 
+                }, function (result) {
429 
+                    result = JSON.parse(result);
430 
+                    if (result.state.toLowerCase() == "success") {
431 
+                        layer.msg("删除成功");
432 
+                        load();
433 
+                    }
434 
+                })
435 
+            });
436 
+        }
437 
+        //提交
438 
+        function tj(str) {
439 
+            layer.confirm('确定要提交工单么？', {
440 
+                btn: ['确定', '取消'] //按钮
441 
+            }, function () {
442 
+                //请求后台数据
443 
+                /*发送请求*/
444 
+                $.post(huayi.config.callcenter_url + "Affairs/SubmitWorkOrder", {
445 
+                    ids: str,
446 
+                    token: $.cookie("token")
447 
+                }, function (result) {
448 
+                    result = JSON.parse(result);
449 
+                    if (result.state.toLowerCase() == "success") {
450 
+                        layer.msg("提交成功");
451 
+                        load();
452 
+                    }
453 
+                })
454 
+            });
455 
+        }
456 
+        //交办
457 
+        function jb(str) {
458 
+            layer.open({
459 
+                type: 2,
460 
+                content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url，no代表不显示滚动条
461 
+                title: '工单交办',
462 
+                area: ['87%', '80%'], //宽高
463 
+            });
464 
+        }
465 
+        //领导批示
466 
+        function lader(str) {
467 
+            layer.open({
468 
+                type: 2,
469 
+                content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url，no代表不显示滚动条
470 
+                title: '领导批示',
471 
+                area: ['60%', '80%'], //宽高
472 
+            });
473 
+        }
474 
+        //市长批示
475 
+        function city(str) {
476 
+            layer.open({
477 
+                type: 2,
478 
+                content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url，no代表不显示滚动条
479 
+                title: '领导批示',
480 
+                area: ['60%', '80%'], //宽高
481 
+            });
482 
+        }
483 
+        //办理
484 
+        function bl(str) {
485 
+            layer.open({
486 
+                type: 2,
487 
+                content: "../CommonHtml/banli.html?wid=" + str, //iframe的url，no代表不显示滚动条
488 
+                title: '办理工单',
489 
+                area: ['60%', '80%'], //宽高
490 
+            });
491 
+        }
492 
+        //督办
493 
+
494 
+        function Supervision(str) {
495 
+            layer.open({
496 
+                type: 2,
497 
+                content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url，no代表不显示滚动条
498 
+                title: '督办',
499 
+                area: ['60%', '80%'], //宽高
500 
+            });
501 
+        }
502 
+
503 
+        //督查
504 
+        function Supervision_(str) {
505 
+            layer.open({
506 
+                type: 2,
507 
+                content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url，no代表不显示滚动条
508 
+                title: '监察',
509 
+                area: ['60%', '80%'], //宽高
510 
+            });
511 
+        }
512 
+        //强制结案
513 
+        function StrongLawsuit(str) {
514 
+            layer.open({
515 
+                type: 2,
516 
+                content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url，no代表不显示滚动条
517 
+                title: '强制结案',
518 
+                area: ['60%', '80%'], //宽高
519 
+            });
520 
+        }
521 
+        //回退BackDtail
522 
+        function BackDtail(str) {
523 
+            layer.open({
524 
+                type: 2,
525 
+                content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
526 
+                title: '工单回退',
527 
+                area: ['60%', '80%'], //宽高
528 
+            });
529 
+        }
530 
+        //查收
531 
+        function cs(str) {
532 
+            layer.confirm('确定要查收？', {
533 
+                btn: ['是', '否'] //按钮
534 
+            }, function () {
535 
+                $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
536 
+                    workorderid: str,
537 
+                    token: $.cookie("token")
538 
+                }, function (result) {
539 
+                    result = JSON.parse(result);
540 
+                    if (result.state.toLowerCase() == "success") {
541 
+                        layer.msg("查收成功");
542 
+                        load();
543 
+                    }
544 
+                })
545 
+            });
546 
+        }
547 
+        //收回
548 
+        function sh(str) {
549 
+            layer.confirm('确定要回收？', {
550 
+                btn: ['是', '否'] //按钮
551 
+            }, function () {
552 
+                $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
553 
+                    workorderid: str,
554 
+                    token: $.cookie("token")
555 
+                }, function (result) {
556 
+                    result = JSON.parse(result);
557 
+                    if (result.state.toLowerCase() == "success") {
558 
+                        layer.msg("回收");
559 
+                        load();
560 
+                    }
561 
+                })
562 
+            });
563 
+        }
564 
+        //强制回收
565 
+        function recycles() {
566 
+            layer.confirm('确定要强制退回吗？', {
567 
+                btn: ['是', '否'] //按钮
568 
+            });
569 
+        }
570 
+        //退回申请
571 
+        function th(str) {
572 
+            layer.open({
573 
+                type: 2,
574 
+                content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url，no代表不显示滚动条
575 
+                title: '申请退回工单',
576 
+                area: ['60%', '80%'], //宽高
577 
+            });
578 
+        }
579 
+        //审核退回申请
580 
+        function shth(str) {
581 
+            layer.open({
582 
+                type: 2,
583 
+                content: "../CommonHtml/shth.html?wid=" + str, //iframe的url，no代表不显示滚动条
584 
+                title: '审核退回申请',
585 
+                area: ['60%', '80%'], //宽高
586 
+            });
587 
+        }
588 
+        //办理
589 
+        //			function th(str) {
590 
+        //				layer.open({
591 
+        //					type: 2,
592 
+        //					content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url，no代表不显示滚动条
593 
+        //					title: '办理工单',
594 
+        //					area: ['35%', '30%'], //宽高
595 
+        //				});
596 
+        //			}
597 
+        //申请延时
598 
+        function ys(str) {
599 
+            layer.open({
600 
+                type: 2,
601 
+                content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url，no代表不显示滚动条
602 
+                title: '申请延时',
603 
+                area: ['60%', '80%'], //宽高
604 
+            });
605 
+        }
606 
+        //审核申请延时
607 
+        function shys(str) {
608 
+            layer.open({
609 
+                type: 2,
610 
+                content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url，no代表不显示滚动条
611 
+                title: '审核延时申请',
612 
+                area: ['60%', '80%'], //宽高
613 
+            });
614 
+        }
615 
+        //诉求回访
616 
+        function hf(str) {
617 
+            layer.open({
618 
+                type: 2,
619 
+                content: "../CommonHtml/Back.html?wid=" + str, //iframe的url，no代表不显示滚动条
620 
+                title: '工单回访',
621 
+                area: ['60%', '80%'], //宽高
622 
+            });
623 
+        }
624 
+        //重办工单
625 
+        function cb(str) {
626 
+            layer.open({
627 
+                type: 2,
628 
+                content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url，no代表不显示滚动条
629 
+                title: '重办工单',
630 
+                area: ['60%', '80%'], //宽高
631 
+            });
632 
+        }
633 
+        //结案
634 
+        function Lawsuit(str) {
635 
+            layer.open({
636 
+                type: 2,
637 
+                content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url，no代表不显示滚动条
638 
+                title: '诉求单结案',
639 
+                area: ['60%', '80%'], //宽高
640 
+            });
641 
+        }
642 
+
643 
+        $('.Appeal').click(function () {
644 
+            layer.open({
645 
+                type: 2,
646 
+                content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url，no代表不显示滚动条
647 
+                title: '新增诉求',
648 
+                area: ['85%', '80%'], //宽高
649 
+            });
650 
+        })
651 
+        //上传文件
652 
+        function upload() {
653 
+            if (document.getElementById("upFile").files.length > 0) {
654 
+                var formData = new FormData();
655 
+                formData.append("upFile", document.getElementById("upFile").files[0]);
656 
+                formData.append("token", $.cookie("token"));
657 
+                $.ajax({
658 
+                    url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
659 
+                    type: "POST",
660 
+                    data: formData,
661 
+                    /**
662 
+                     *必须false才会自动加上正确的Content-Type
663 
+                     */
664 
+                    contentType: false,
665 
+                    /**
666 
+                     * 必须false才会避开jQuery对 formdata 的默认处理
667 
+                     * XMLHttpRequest会对 formdata 进行正确的处理
668 
+                     */
669 
+                    processData: false,
670 
+                    success: function (result) {
671 
+                        document.getElementById("upFile").outerHTML = document.getElementById("upFile")
672 
+                            .outerHTML;
673 
+                        $("#upFile").change(function () {
674 
+                            upload();
675 
+                        });
676 
+                        var r = $.parseJSON(result);
677 
+                        if (r.state.toLowerCase() == "success") {
678 
+                            $(".fjnr").text(r.data);
679 
+                            $("#scfj").show();
680 
+                        }
681 
+                    }
682 
+                });
683 
+            } else {
684 
+                layer.confirm('请上传文件！', {
685 
+                    btn: ['确定']
686 
+                });
687 
+            }
688 
+        }
689 
+        //来源
690 
+        function LY(obj) {
691 
+            obj.empty();
692 
+            obj.append('<option selected="selected" value="">请选择</option>');
693 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
694 
+                "token": $.cookie("token"),
695 
+                id: 1
696 
+            }, function (data) {
697 
+                if (data.state.toLowerCase() == "success") {
698 
+                    var content = data.data;
699 
+                    $(content).each(function (i, n) {
700 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
701 
+                            obj);
702 
+                    })
703 
+                }
704 
+            })
705 
+        }
706 
+        //类别
707 
+        function LB(obj) {
708 
+            obj.empty();
709 
+            obj.append('<option selected="selected" value="">请选择</option>');
710 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
711 
+                "token": $.cookie("token"),
712 
+                id: 2
713 
+            }, function (data) {
714 
+                if (data.state.toLowerCase() == "success") {
715 
+                    var content = data.data;
716 
+                    $(content).each(function (i, n) {
717 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
718 
+                            obj);
719 
+                    })
720 
+                }
721 
+            })
722 
+        }
723 
+        //		主题
724 
+        function ZT(obj) {
725 
+            obj.empty();
726 
+            obj.append('<option selected="selected" value="">请选择</option>');
727 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
728 
+                "token": $.cookie("token"),
729 
+                id: 3
730 
+            }, function (data) {
731 
+                if (data.state.toLowerCase() == "success") {
732 
+                    var content = data.data;
733 
+                    $(content).each(function (i, n) {
734 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
735 
+                            obj);
736 
+                    })
737 
+                }
738 
+            })
739 
+        }
740 
+
741 
+
742 
+        function tree() {
743 
+            $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
744 
+                "token": $.cookie("token"),
745 
+                //		"pid": pid
746 
+            }, function (result) {
747 
+                result = $.parseJSON(result);
748 
+                $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
749 
+            });
750 
+        }
751 
+        var setting1 = {
752 
+            data: {
753 
+                key: {
754 
+                    name: "F_DeptName"
755 
+                },
756 
+                simpleData: {
757 
+                    enable: true,
758 
+                    idKey: "F_DeptId",
759 
+                    pIdKey: "F_PartentId",
760 
+                    rootPId: 0
761 
+                }
762 
+            },
763 
+            callback: {
764 
+                onClick: zTreeOnClick
765 
+            }
766 
+        };
767 
+
768 
+        function zTreeOnClick(event, treeId, treeNode) {
769 
+            if (treeNode.level >= 1) {
770 
+                $('.inps').val(treeNode.F_DeptName);
771 
+                $("#PID").val(treeNode.F_DeptId);
772 
+                $("#Dpment").val(treeNode.F_DeptName);
773 
+                $(".Cleans").show();
774 
+            }
775 
+
776 
+        };
777 
+
778 
+        $(".exportFile").click(function () {
779 
+            var usercode_ = $("#ZX").val(); //坐席
780 
+            if (usercode_ != null) {
781 
+                $(usercode_).each(function (i, n) {
782 
+                    var obj1 = "";
783 
+                    obj1 = n + ",";
784 
+                    usercodeID += obj1;
785 
+                });
786 
+            } else {
787 
+                usercodeID = "";
788 
+            }
789 
+
790 
+            //      	调度员
791 
+            var ddusercodeID = "";
792 
+            var ddusercode_ = $("#yardman").val(); //坐席
793 
+            if (ddusercode_ != null) {
794 
+                $(ddusercode_).each(function (i, n) {
795 
+                    var obj2 = "";
796 
+                    obj2 = n + ",";
797 
+                    ddusercodeID += obj2;
798 
+                });
799 
+            } else {
800 
+                ddusercodeID = "";
801 
+            }
802 
+
803 
+            var workid = $("#wids").val()
804 
+            var key = $("#key").val() //=关键字
805 
+            var tel = $("#tel").val() //=客户电话
806 
+            var name = $("#name").val() //=客户名称
807 
+            var usercode = usercodeID //=坐席工号
808 
+            var ddusercode = ddusercodeID
809 
+            var source = $("#source").val() //=来源&
810 
+            var starttime = $("#starttime").val() //=开始时间
811 
+            var endtime = $("#endtime").val() //=结束时间
812 
+            var deptid = $("#PID").val()
813 
+            var type = $("#type").val() //=工单类型
814 
+            var bigtype = $("#bigtype").val()
815 
+            var smalltype = $("#smalltype").val() //=小类别
816 
+            var sourcearea = $("#sourceAreas").val() //区域
817 
+            var state = $("#state").val() //=工单状态
818 
+            var tab = 4;
819 
+
820 
+            var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
821 
+            url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
822 
+                "&tel=" +
823 
+                tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
824 
+                source +
825 
+                "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
826 
+                sourcearea +
827 
+                "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&jianhang=4" +
828 
+                "&isdc=1";
829 
+            window.location.href = url;
830 
+        })
831 
+    </script>
832 
+</body>
833 
+
834 
+</html>

File diff suppressed because it is too large
+ 1025 - 0
WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/ProvincialPlatformPendingTransfer.html


+ 1 - 1
WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/ProvincialPlatformReturnSignature.html
View File 

@@ -220,7 +220,7 @@
220 220 
                        	state: orderState, //=工单状态
221 221 
                        	starttime: $('#starttime').val() && $('#starttime').val().split(' ~ ')[0], //=开始时间
222 222 
                         endtime: $('#starttime').val() && $('#starttime').val().split(' ~ ')[1], //=结束时间
223 
-//                      source: 109, //=来源&
223 
+                        source: 109, //=来源&
224 224 
                         keyid: $("#keyid").val(), //=主题词
225 225 
                         tel: $("#tel").val(), //=客户电话
226 226 
                         name: $("#name").val(), //=客户名称

+ 880 - 0
WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/ReturnReviewedTransferredProvincialPlatform.html
View File 

@@ -0,0 +1,880 @@
1 
+<!DOCTYPE html>
2 
+<html>
3 
+
4 
+<head>
5 
+    <meta charset="UTF-8">
6 
+    <title>退回待审转办</title>
7 
+    <script src="../Script/Common/huayi.load.js"></script>
8 
+    <script src="../Script/Common/huayi.config.js"></script>
9 
+    <link rel="stylesheet" href="../css/bootstrap-select.css">
10 
+    <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
11 
+    <link rel="stylesheet" href="../css/init.css" />
12 
+    <link rel="stylesheet" href="../js/layui/css/layui.css">
13 
+    <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
14 
+</head>
15 
+
16 
+<body class="gray-bg">
17 
+    <div class="wrapper wrapper-content animated fadeInRight">
18 
+        <div class="daoHang clearfix">
19 
+            <div class="dhLeft">
20 
+                <sapn>
21 
+                    <i class="syIcon"></i>位置：
22 
+                    <a href="javaScript:;" id="ReIndex">首页</a>&gt;
23 
+
24 
+                    <a href="" class="nowPosition">退回待审转办</a>
25 
+                </sapn>
26 
+            </div>
27 
+            <div class="dhRight">
28 
+                <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
29 
+            </div>
30 
+        </div>
31 
+        <div style="padding: 10px;" class="tj_content clearFix">
32 
+            <div style="padding: 10px;" class="tj_content clearFix">
33 
+                <div>
34 
+                    <span>【搜索信息】</span>
35 
+                    <div class="box_content">
36 
+                        <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
37 
+                            <tr>
38 
+                                <th>工单来源：</th>
39 
+                                <td>
40 
+                                    <select class="form-control" id="source">
41 
+                                    </select>
42 
+                                </td>
43 
+                                <th>来电号码：</th>
44 
+                                <td>
45 
+                                    <input type="text" id="tel" class="form-control" />
46 
+                                </td>
47 
+                                <th>录入时间：</th>
48 
+                                <td colspan="3">
49 
+                                    <input type="text" id="starttime" class="photo x-color laydate-icon"
50 
+                                        autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
51 
+                                        id="endtime" class="photo x-color laydate-icon" autocomplete="off"
52 
+                                        style="height: 35px;" />
53 
+                                </td>
54 
+                            </tr>
55 
+                            <tr>
56 
+                                <th>事项编号：</th>
57 
+                                <td>
58 
+                                    <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
59 
+                                </td>
60 
+                                <th><span class="nameJustified">来电人：</span></th>
61 
+                                <td>
62 
+                                    <input type="text" id="name" class="form-control" />
63 
+                                </td>
64 
+                                <!-- <th>工单状态：</th>
65 
+                                <td>
66 
+                                    <select name="" id="state" class="select">
67 
+                                        <option value="" selected="selected">请选择</option>
68 
+                                        <option value="0">新工单</option>
69 
+                                        <option value="10">待审核</option>
70 
+                                        <option value="6">已办理</option>
71 
+                                    </select>
72 
+                                </td> -->
73 
+                                <th><span class="nameJustified">关键字：</span></th>
74 
+                                <td>
75 
+                                    <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
76 
+                                    <botton class="btns Seach">搜索</botton>
77 
+                                </td>
78 
+                            </tr>
79 
+                            <tr>
80 
+                                <th>受话坐席：</th>
81 
+                                <td>
82 
+                                    <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
83 
+                                        data-live-search="true">
84 
+                                        <option value="">请选择坐席</option>
85 
+                                    </select>
86 
+                                </td>
87 
+                                <th><span class="nameJustified">审核员：</span></th>
88 
+                                <td>
89 
+                                    <select id="yardman" name="select" class="selectpicker show-tick form-control"
90 
+                                        multiple data-live-search="true">
91 
+                                        <option value="">请选择调度员</option>
92 
+                                    </select>
93 
+                                </td>
94 
+                                <th>反映区域：</th>
95 
+                                <td>
96 
+                                    <select name="" id="sourceAreas" class="form-control Min-width">
97 
+                                    </select>
98 
+                                    <botton class="btns exportFile">导出</botton>
99 
+                                </td>
100 
+                            </tr>
101 
+                            <tr>
102 
+                                <th>承办单位:</th>
103 
+                                <td style="position: relative;">
104 
+                                    <div class="inpBox">
105 
+                                        <input type="text" class="inps"  />
106 
+                                        <i class="Cleans  fa fa-close"></i>
107 
+                                        <i class="xl xl_one"></i>
108 
+                                        <div class="addTree xlAdd">
109 
+                                            <ul id="addTreeDemo" class="ztree"></ul>
110 
+                                        </div>
111 
+                                    </div>
112 
+                                    <div class="selDpart1">
113 
+                                        <ul id="sponsor">
114 
+                                        </ul>
115 
+                                    </div>
116 
+                                </td>
117 
+                                <th>来电类型：</th>
118 
+                                <td>
119 
+                                    <select class="form-control" id="type">
120 
+                                    </select>
121 
+                                </td>
122 
+                                <th></th>
123 
+                                <td style="text-align: center;">
124 
+                                </td>
125 
+                            </tr>
126 
+                        </table>
127 
+                    </div>
128 
+                </div>
129 
+                <div>
130 
+                    <div style="width: 100%;padding: 10px;">
131 
+                        <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
132 
+                            data-pagination="true">
133 
+                            <thead>
134 
+                                <tr>
135 
+                                    <!-- <th data-checkbox="true"></th> -->
136 
+                                    <th data-formatter="serialNumber" data-align="center">
137 
+                                        序号
138 
+                                    </th>
139 
+                                    <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
140 
+                                    <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
141 
+                                    <th data-field="DeptName" data-align="center">承办单位</th>
142 
+                                    <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
143 
+                                    <th data-field="UserName" data-align="center">受理人</th>
144 
+                                    <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
145 
+                                    <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
146 
+                                    <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
147 
+                                    <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
148 
+                                    <th data-field="DeptNames" data-align="center">退回单位</th>
149 
+                                    <th data-field="Backreason" data-align="center">退回原因</th>
150 
+                                    <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
151 
+                                </tr>
152 
+                            </thead>
153 
+                            <tbody class="list"></tbody>
154 
+                        </table>
155 
+                    </div>
156 
+                </div>
157 
+            </div>
158 
+        </div>
159 
+
160 
+        <!--下载框-->
161 
+        <div class="t-shade lyxz">
162 
+            <div class="shade_k">
163 
+                <div class="shade_title">
164 
+                    <span>录音播放与下载<srong class="cknum"></srong></span>
165 
+                    <span class="setwin gbly"><a>x</a></span>
166 
+                </div>
167 
+                <div class="shade_content">
168 
+                    <div class="Ly_box audiojs">
169 
+                    </div>
170 
+                </div>
171 
+            </div>
172 
+        </div>
173 
+        <input type="hidden" id="PID" />
174 
+        <input type="hidden" id="Dpment" />
175 
+    </div>
176 
+    <script src="../js/layui/layui.js"></script>
177 
+    <script src="../js/bootstrap-select.js"></script>
178 
+    <script src="../css/laydate/laydate.js"></script>
179 
+    <script src="../My97DatePicker/WdatePicker.js"></script>
180 
+    <script src="../js/zTree/jquery.ztree.core.js"></script>
181 
+    <script src="../js/search/screen.js"></script>
182 
+    <script src="../js/WorkOrder/WorkOrderList.js"></script>
183 
+
184 
+    <script>
185 
+        var wid = helper.request.queryString("states");
186 
+        if (wid) {
187 
+            $("#state").val(wid);
188 
+        }
189 
+        $(document).ready(function () {
190 
+            load();
191 
+            laydate.skin('blue');
192 
+            laydate({
193 
+                elem: '#starttime',
194 
+                event: 'focus',
195 
+                istime: true,
196 
+                format: 'YYYY-MM-DD hh:mm:ss'
197 
+            });
198 
+            laydate({
199 
+                elem: '#endtime',
200 
+                event: 'focus',
201 
+                istime: true,
202 
+                format: 'YYYY-MM-DD hh:mm:ss'
203 
+            });
204 
+
205 
+        });
206 
+        //关闭录音弹出
207 
+        $(".gbly").click(function () {
208 
+            $(".lyxz").removeClass("cx");
209 
+            $('audio')[0].pause();
210 
+        });
211 
+
212 
+        $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
213 
+            $('.success').removeClass('success'); //去除之前选中的行的，选中样式
214 
+            $(ele).addClass('success'); //添加当前选中的 success样式用于区别
215 
+        });
216 
+
217 
+        //获取查询信息
218 
+        function load() {
219 
+            //坐席
220 
+            var usercodeID = "";
221 
+            var usercode_ = $("#ZX").val(); //坐席
222 
+            if (usercode_ != null) {
223 
+                $(usercode_).each(function (i, n) {
224 
+                    var obj1 = '';
225 
+                    obj1 = n + ",";
226 
+                    usercodeID += obj1;
227 
+                })
228 
+            } else {
229 
+                usercodeID = ""
230 
+            }
231 
+            //      	调度员
232 
+            var ddusercodeID = "";
233 
+            var ddusercode_ = $("#yardman").val(); //坐席
234 
+            if (ddusercode_ != null) {
235 
+                $(ddusercode_).each(function (i, n) {
236 
+                    var obj2 = '';
237 
+                    obj2 = n + ",";
238 
+                    ddusercodeID += obj2;
239 
+                })
240 
+            } else {
241 
+                ddusercodeID = ""
242 
+            }
243 
+            //先销毁表格
244 
+            $('#orderlist').bootstrapTable('destroy');
245 
+            //初始化表格,动态从服务器加载数据
246 
+            $("#orderlist").bootstrapTable({
247 
+                method: "get", //使用get请求到服务器获取数据
248 
+                url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
249 
+                contentType: "application/x-www-form-urlencoded",
250 
+                striped: true, //表格显示条纹
251 
+                pagination: true, //启动分页
252 
+                pageSize: 10, //每页显示的记录数
253 
+                pageNumber: 1, //当前第几页
254 
+                pageList: [10, 20, 50, 100], //记录数可选列表
255 
+                search: false, //是否启用查询
256 
+                showColumns: false, //显示下拉框勾选要显示的列
257 
+                showRefresh: false, //显示刷新按钮
258 
+                sidePagination: "server", //表示服务端请求
259 
+                //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
260 
+                //设置为limit可以获取limit, offset, search, sort, order
261 
+                queryParamsType: "undefined",
262 
+                queryParams: function queryParams(params) { //设置查询参数
263 
+                    var param = {
264 
+                        page: params.pageNumber,
265 
+                        pagesize: params.pageSize,
266 
+                        workid: $("#wids").val(),
267 
+                        state: 10, //=工单状态
268 
+                        type: $("#type").val(), //=工单类型
269 
+                        bigtype: $("#bigtype").val(), //=大类别
270 
+                        smalltype: $("#smalltype").val(), //=小类别
271 
+                        key: $("#key").val(), //=关键字
272 
+                        tel: $("#tel").val(), //=客户电话
273 
+                        name: $("#name").val(), //=客户名称
274 
+                        usercode: usercodeID, //=坐席工号
275 
+                        ddusercode: ddusercodeID,
276 
+                        keyid: $("#keyid").val(), //=关键词id
277 
+                        source: $("#source").val(), //=来源&
278 
+                        starttime: $("#starttime").val(), //=开始时间
279 
+                        endtime: $("#endtime").val(), //=结束时间
280 
+                        deptid: $("#PID").val(),
281 
+                        type: $("#type").val(),
282 
+                        tab: 10, // 退回待审转办
283 
+                        sourcearea: $('#sourceAreas').val(), //区域
284 
+                        jianhang: 4, // 多媒体
285 
+                        token: $.cookie("token")
286 
+                    };
287 
+                    return param;
288 
+                },
289 
+                onLoadSuccess: function (data) { //加载成功时执行
290 
+                    //						layer.msg("加载成功");
291 
+                    //console.log(data);
292 
+                },
293 
+                onLoadError: function () { //加载失败时执行
294 
+                    //layer.msg("加载数据失败", { time: 1500, icon: 2 });
295 
+                }
296 
+            });
297 
+        }
298 
+        //状态
299 
+        function States(val, row) {
300 
+            var html = '';
301 
+            switch (val + '') {
302 
+                case '0':
303 
+                    html = '新工单';
304 
+                    if (row.F_IsReturn == 1) {
305 
+                        html = '新工单（回退）';
306 
+                    }
307 
+                    break;
308 
+                case '1':
309 
+                    html = '待交办';
310 
+                    break;
311 
+                case '2':
312 
+                    html = '待查收';
313 
+                    break;
314 
+                case '3':
315 
+                    html = '退回审核中';
316 
+                    break;
317 
+                case '4':
318 
+                    html = '办理中';
319 
+                    break;
320 
+                case '5':
321 
+                    html = '延时审核';
322 
+                    break;
323 
+                case '6':
324 
+                    html = '已办理';
325 
+                    break;
326 
+                case '7':
327 
+                    html = '已回访';
328 
+                    break;
329 
+                case '8':
330 
+                    html = '重办中';
331 
+                    break;
332 
+                case '9':
333 
+                    html = '已结案';
334 
+                    break;
335 
+                case '10':
336 
+                    html = '待审核';
337 
+                    break;
338 
+            }
339 
+            return html;
340 
+
341 
+        }
342 
+        //时限
343 
+        function OverTime(val, row) {
344 
+            if (val == 1) {
345 
+                return '<div class="" style="cursor: pointer;">' +
346 
+                    '<span class="Greens">' + row.GapTime + '</span>' +
347 
+                    '</div>';
348 
+            } else if (val == 2) {
349 
+                return '<div class="" style="cursor: pointer;">' +
350 
+                    '<span class="Yellows">' + row.GapTime + '</span>' +
351 
+                    '</div>';
352 
+            } else if (val == 3) {
353 
+                return '<div class="" style="cursor: pointer;">' +
354 
+                    '<span class="Reds">' + row.GapTime + '</span>' +
355 
+                    '</div>';
356 
+            }
357 
+        }
358 
+        //办理时限
359 
+        function BanTime(val) {
360 
+            if (val) {
361 
+                var time = val.substring(0, val.indexOf(' '));
362 
+                return '<div class="" style="cursor: pointer;">' +
363 
+                    '<span>' + time + '</span>' +
364 
+                    '</div>';
365 
+            }
366 
+
367 
+        }
368 
+        //音频
369 
+        function setCode(val) {
370 
+            if (val) {
371 
+                return '<div class="imgs" style="cursor: pointer;">' +
372 
+                    '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
373 
+                    '</div>';
374 
+            } else {
375 
+                return '';
376 
+            }
377 
+        }
378 
+
379 
+        //编号
380 
+        function serialNumber(val, row, index) {
381 
+            return index + 1;
382 
+        }
383 
+
384 
+        function GetCont(val) {
385 
+            if (val) {
386 
+                var str = '<div '
387 
+                if (val.length > 10) {
388 
+                    str = str + ' title="' + val + '" ';
389 
+                    val = val.substr(0, 10) + "...";
390 
+                }
391 
+                return str + '>' + val + '</div>';
392 
+            } else {
393 
+                return '';
394 
+            }
395 
+        }
396 
+        //操作
397 
+        function Dispose(val, row) {
398 
+            var Rows = row.Buttons;
399 
+            //          alert(row.F_WorkOrderId);
400 
+            var WorkOrderId = row.F_WorkOrderId;
401 
+            var html = '';
402 
+            // if (row.F_WorkState == '1') {
403 
+            //     html += '<a class="xg" onclick="redeploy(\'' + WorkOrderId + '\')">转派&nbsp</a>';
404 
+            // }
405 
+            for (var i = 0; i < Rows.length; i++) {
406 
+
407 
+                var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
408 
+                if (html1) {
409 
+                    html1 = html1.replace("data", val);
410 
+                }
411 
+                html += html1;
412 
+
413 
+            }
414 
+
415 
+            return html;
416 
+        }
417 
+
418 
+        //转派
419 
+        function redeploy(WorkOrderId) {
420 
+            layer.open({
421 
+                type: 2,
422 
+                content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url，no代表不显示滚动条
423 
+                title: '转派',
424 
+                area: ['85%', '80%'], //宽高
425 
+            });
426 
+        }
427 
+        //编辑
428 
+        function bj(str) {
429 
+            layer.open({
430 
+                type: 2,
431 
+                content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=jb", //iframe的url，no代表不显示滚动条
432 
+                title: '编辑工单',
433 
+                area: ['96%', '85%'], //宽高
434 
+            });
435 
+        }
436 
+        //删除
437 
+        function move(str) {
438 
+            layer.confirm('确定删除工单？', {
439 
+                btn: ['是', '否'] //按钮
440 
+            }, function () {
441 
+                $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
442 
+                    ids: str,
443 
+                    token: $.cookie("token")
444 
+                }, function (result) {
445 
+                    result = JSON.parse(result);
446 
+                    if (result.state.toLowerCase() == "success") {
447 
+                        layer.msg("删除成功");
448 
+                        load();
449 
+                    }
450 
+                })
451 
+            });
452 
+        }
453 
+        //提交
454 
+        function tj(str) {
455 
+            layer.confirm('确定要提交工单么？', {
456 
+                btn: ['确定', '取消'] //按钮
457 
+            }, function () {
458 
+                //请求后台数据
459 
+                /*发送请求*/
460 
+                $.post(huayi.config.callcenter_url + "Affairs/SubmitWorkOrder", {
461 
+                    ids: str,
462 
+                    token: $.cookie("token")
463 
+                }, function (result) {
464 
+                    result = JSON.parse(result);
465 
+                    if (result.state.toLowerCase() == "success") {
466 
+                        layer.msg("提交成功");
467 
+                        load();
468 
+                    }
469 
+                })
470 
+            });
471 
+        }
472 
+        //交办
473 
+        function jb(str) {
474 
+            layer.open({
475 
+                type: 2,
476 
+                content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url，no代表不显示滚动条
477 
+                title: '工单交办',
478 
+                area: ['87%', '80%'], //宽高
479 
+            });
480 
+        }
481 
+
482 
+        //领导批示
483 
+        function lader(str) {
484 
+            layer.open({
485 
+                type: 2,
486 
+                content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url，no代表不显示滚动条
487 
+                title: '领导批示',
488 
+                area: ['60%', '80%'], //宽高
489 
+            });
490 
+        }
491 
+        //市长批示
492 
+        function city(str) {
493 
+            layer.open({
494 
+                type: 2,
495 
+                content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url，no代表不显示滚动条
496 
+                title: '领导批示',
497 
+                area: ['60%', '80%'], //宽高
498 
+            });
499 
+        }
500 
+        //办理
501 
+        function bl(str) {
502 
+            layer.open({
503 
+                type: 2,
504 
+                content: "../CommonHtml/banli.html?wid=" + str, //iframe的url，no代表不显示滚动条
505 
+                title: '办理工单',
506 
+                area: ['60%', '80%'], //宽高
507 
+            });
508 
+        }
509 
+        //督办
510 
+
511 
+        function Supervision(str) {
512 
+            layer.open({
513 
+                type: 2,
514 
+                state: 1,
515 
+                content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' +
516 
+                    '&state=1', //iframe的url，no代表不显示滚动条
517 
+                title: '督办',
518 
+                area: ['60%', '80%'], //宽高
519 
+            });
520 
+        }
521 
+        //不督办
522 
+        function ndb(str) {
523 
+            layer.open({
524 
+                type: 2,
525 
+                state: 2,
526 
+                content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' +
527 
+                    '&state=2', //iframe的url，no代表不显示滚动条
528 
+                title: '不督办',
529 
+                area: ['60%', '80%'], //宽高
530 
+            });
531 
+        }
532 
+        //督查
533 
+        function Supervision_(str) {
534 
+            layer.open({
535 
+                type: 2,
536 
+                content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url，no代表不显示滚动条
537 
+                title: '监察',
538 
+                area: ['60%', '80%'], //宽高
539 
+            });
540 
+        }
541 
+        //强制结案
542 
+        function StrongLawsuit(str) {
543 
+            layer.open({
544 
+                type: 2,
545 
+                content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url，no代表不显示滚动条
546 
+                title: '强制结案',
547 
+                area: ['60%', '80%'], //宽高
548 
+            });
549 
+        }
550 
+        //回退BackDtail
551 
+        function BackDtail(str) {
552 
+            layer.open({
553 
+                type: 2,
554 
+                content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
555 
+                title: '工单回退',
556 
+                area: ['60%', '80%'], //宽高
557 
+            });
558 
+        }
559 
+        //查收
560 
+        function cs(str) {
561 
+            layer.confirm('确定要查收？', {
562 
+                btn: ['是', '否'] //按钮
563 
+            }, function () {
564 
+                $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
565 
+                    workorderid: str,
566 
+                    token: $.cookie("token")
567 
+                }, function (result) {
568 
+                    result = JSON.parse(result);
569 
+                    if (result.state.toLowerCase() == "success") {
570 
+                        layer.msg("查收成功");
571 
+                        load();
572 
+                    }
573 
+                })
574 
+            });
575 
+        }
576 
+        //收回
577 
+        function sh(str) {
578 
+            layer.confirm('确定要回收？', {
579 
+                btn: ['是', '否'] //按钮
580 
+            }, function () {
581 
+                $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
582 
+                    workorderid: str,
583 
+                    token: $.cookie("token")
584 
+                }, function (result) {
585 
+                    result = JSON.parse(result);
586 
+                    if (result.state.toLowerCase() == "success") {
587 
+                        layer.msg("回收");
588 
+                        load();
589 
+                    }
590 
+                })
591 
+            });
592 
+        }
593 
+        //强制回收
594 
+        function recycles() {
595 
+            layer.confirm('确定要强制退回吗？', {
596 
+                btn: ['是', '否'] //按钮
597 
+            });
598 
+        }
599 
+        //退回申请
600 
+        function th(str) {
601 
+            layer.open({
602 
+                type: 2,
603 
+                content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url，no代表不显示滚动条
604 
+                title: '申请退回工单',
605 
+                area: ['60%', '80%'], //宽高
606 
+            });
607 
+        }
608 
+        //审核退回申请
609 
+        function shth(str) {
610 
+            layer.open({
611 
+                type: 2,
612 
+                content: "../CommonHtml/shth.html?wid=" + str, //iframe的url，no代表不显示滚动条
613 
+                title: '审核退回申请',
614 
+                area: ['60%', '80%'], //宽高
615 
+            });
616 
+        }
617 
+        //办理
618 
+        //			function th(str) {
619 
+        //				layer.open({
620 
+        //					type: 2,
621 
+        //					content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url，no代表不显示滚动条
622 
+        //					title: '办理工单',
623 
+        //					area: ['35%', '30%'], //宽高
624 
+        //				});
625 
+        //			}
626 
+        //申请延时
627 
+        function ys(str) {
628 
+            layer.open({
629 
+                type: 2,
630 
+                content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url，no代表不显示滚动条
631 
+                title: '申请延时',
632 
+                area: ['60%', '80%'], //宽高
633 
+            });
634 
+        }
635 
+        //审核申请延时
636 
+        function shys(str) {
637 
+            layer.open({
638 
+                type: 2,
639 
+                content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url，no代表不显示滚动条
640 
+                title: '审核延时申请',
641 
+                area: ['60%', '80%'], //宽高
642 
+            });
643 
+        }
644 
+        //诉求回访
645 
+        function hf(str) {
646 
+            layer.open({
647 
+                type: 2,
648 
+                content: "../CommonHtml/Back.html?wid=" + str, //iframe的url，no代表不显示滚动条
649 
+                title: '工单回访',
650 
+                area: ['60%', '80%'], //宽高
651 
+            });
652 
+        }
653 
+        //重办工单
654 
+        function cb(str) {
655 
+            layer.open({
656 
+                type: 2,
657 
+                content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=cb", //iframe的url，no代表不显示滚动条
658 
+                // content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url，no代表不显示滚动条
659 
+                title: '重办工单',
660 
+                area: ["95%", "95%"], //宽高
661 
+            });
662 
+        }
663 
+        //审核
664 
+        function audit(str) {
665 
+            layer.open({
666 
+                type: 2,
667 
+                content: "../CommonHtml/AuditDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
668 
+                title: '审核',
669 
+                area: ['60%', '80%'], //宽高
670 
+            });
671 
+        }
672 
+        //结案
673 
+        function Lawsuit(str) {
674 
+            layer.open({
675 
+                type: 2,
676 
+                content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url，no代表不显示滚动条
677 
+                title: '诉求单结案',
678 
+                area: ['60%', '80%'], //宽高
679 
+            });
680 
+        }
681 
+        //转督办
682 
+        function zdb(str, row) {
683 
+            layer.open({
684 
+                type: 2,
685 
+                content: "../CommonHtml/superTrunl.html?wid=" + str,
686 
+                title: "督办工单",
687 
+                area: ["60%", "80%"], //宽高
688 
+            });
689 
+        }
690 
+        $('.Appeal').click(function () {
691 
+            layer.open({
692 
+                type: 2,
693 
+                content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url，no代表不显示滚动条
694 
+                title: '新增诉求',
695 
+                area: ['85%', '80%'], //宽高
696 
+            });
697 
+        })
698 
+        //上传文件
699 
+        function upload() {
700 
+            if (document.getElementById("upFile").files.length > 0) {
701 
+                var formData = new FormData();
702 
+                formData.append("upFile", document.getElementById("upFile").files[0]);
703 
+                formData.append("token", $.cookie("token"));
704 
+                $.ajax({
705 
+                    url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
706 
+                    type: "POST",
707 
+                    data: formData,
708 
+                    /**
709 
+                     *必须false才会自动加上正确的Content-Type
710 
+                     */
711 
+                    contentType: false,
712 
+                    /**
713 
+                     * 必须false才会避开jQuery对 formdata 的默认处理
714 
+                     * XMLHttpRequest会对 formdata 进行正确的处理
715 
+                     */
716 
+                    processData: false,
717 
+                    success: function (result) {
718 
+                        document.getElementById("upFile").outerHTML = document.getElementById("upFile")
719 
+                            .outerHTML;
720 
+                        $("#upFile").change(function () {
721 
+                            upload();
722 
+                        });
723 
+                        var r = $.parseJSON(result);
724 
+                        if (r.state.toLowerCase() == "success") {
725 
+                            $(".fjnr").text(r.data);
726 
+                            $("#scfj").show();
727 
+                        }
728 
+                    }
729 
+                });
730 
+            } else {
731 
+                layer.confirm('请上传文件！', {
732 
+                    btn: ['确定']
733 
+                });
734 
+            }
735 
+        }
736 
+        //来源
737 
+        function LY(obj) {
738 
+            obj.empty();
739 
+            obj.append('<option selected="selected" value="">请选择</option>');
740 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
741 
+                "token": $.cookie("token"),
742 
+                id: 1
743 
+            }, function (data) {
744 
+                if (data.state.toLowerCase() == "success") {
745 
+                    var content = data.data;
746 
+                    $(content).each(function (i, n) {
747 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
748 
+                            obj);
749 
+                    })
750 
+                }
751 
+            })
752 
+        }
753 
+        //类别
754 
+        function LB(obj) {
755 
+            obj.empty();
756 
+            obj.append('<option selected="selected" value="">请选择</option>');
757 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
758 
+                "token": $.cookie("token"),
759 
+                id: 2
760 
+            }, function (data) {
761 
+                if (data.state.toLowerCase() == "success") {
762 
+                    var content = data.data;
763 
+                    $(content).each(function (i, n) {
764 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
765 
+                            obj);
766 
+                    })
767 
+                }
768 
+            })
769 
+        }
770 
+        //		主题
771 
+        function ZT(obj) {
772 
+            obj.empty();
773 
+            obj.append('<option selected="selected" value="">请选择</option>');
774 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
775 
+                "token": $.cookie("token"),
776 
+                id: 3
777 
+            }, function (data) {
778 
+                if (data.state.toLowerCase() == "success") {
779 
+                    var content = data.data;
780 
+                    $(content).each(function (i, n) {
781 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
782 
+                            obj);
783 
+                    })
784 
+                }
785 
+            })
786 
+        }
787 
+
788 
+
789 
+        function tree() {
790 
+            $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
791 
+                "token": $.cookie("token"),
792 
+                //		"pid": pid
793 
+            }, function (result) {
794 
+                result = $.parseJSON(result);
795 
+                $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
796 
+            });
797 
+        }
798 
+        var setting1 = {
799 
+            data: {
800 
+                key: {
801 
+                    name: "F_DeptName"
802 
+                },
803 
+                simpleData: {
804 
+                    enable: true,
805 
+                    idKey: "F_DeptId",
806 
+                    pIdKey: "F_PartentId",
807 
+                    rootPId: 0
808 
+                }
809 
+            },
810 
+            callback: {
811 
+                onClick: zTreeOnClick
812 
+            }
813 
+        };
814 
+
815 
+        function zTreeOnClick(event, treeId, treeNode) {
816 
+            if (treeNode.level >= 1) {
817 
+                $('.inps').val(treeNode.F_DeptName);
818 
+                $("#PID").val(treeNode.F_DeptId);
819 
+                $("#Dpment").val(treeNode.F_DeptName);
820 
+                $(".Cleans").show();
821 
+            }
822 
+
823 
+        };
824 
+
825 
+        $(".exportFile").click(function () {
826 
+            var usercode_ = $("#ZX").val(); //坐席
827 
+            if (usercode_ != null) {
828 
+                $(usercode_).each(function (i, n) {
829 
+                    var obj1 = "";
830 
+                    obj1 = n + ",";
831 
+                    usercodeID += obj1;
832 
+                });
833 
+            } else {
834 
+                usercodeID = "";
835 
+            }
836 
+            // 调度员
837 
+            var ddusercodeID = "";
838 
+            var ddusercode_ = $("#yardman").val(); //坐席
839 
+            if (ddusercode_ != null) {
840 
+                $(ddusercode_).each(function (i, n) {
841 
+                    var obj2 = "";
842 
+                    obj2 = n + ",";
843 
+                    ddusercodeID += obj2;
844 
+                });
845 
+            } else {
846 
+                ddusercodeID = "";
847 
+            }
848 
+            var workid = $("#wids").val()
849 
+            var key = $("#key").val() //=关键字
850 
+            var tel = $("#tel").val() //=客户电话
851 
+            var name = $("#name").val() //=客户名称
852 
+            var usercode = usercodeID //=坐席工号
853 
+            var ddusercode = ddusercodeID
854 
+            var source = $("#source").val() //=来源&
855 
+            var starttime = $("#starttime").val() //=开始时间
856 
+            var endtime = $("#endtime").val() //=结束时间
857 
+            var deptid = $("#PID").val()
858 
+            var type = $("#type").val() //=工单类型
859 
+            var bigtype = $("#bigtype").val()
860 
+            var smalltype = $("#smalltype").val() //=小类别
861 
+            var sourcearea = $("#sourceAreas").val() //区域
862 
+            var state = $("#state").val() //=工单状态
863 
+            var tab = 10; // 退回待审转办
864 
+            var keyid = $("#keyid").val() //=关键词id
865 
+
866 
+            var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
867 
+            url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
868 
+                "&tel=" +
869 
+                tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
870 
+                source +
871 
+                "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
872 
+                sourcearea +
873 
+                "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=4" +
874 
+                "&isdc=1";
875 
+            window.location.href = url;
876 
+        })
877 
+    </script>
878 
+</body>
879 
+
880 
+</html>

File diff suppressed because it is too large
+ 1010 - 0
WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/WorkDSZBProvincialPlatform.html


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+ 1152 - 0
WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/WorkIsproresultProvincialPlatform.html


+ 848 - 0
WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/expiredWorkOrdersProvincialPlatform.html
View File 

@@ -0,0 +1,848 @@
1 
+<!DOCTYPE html>
2 
+<html>
3 
+
4 
+<head>
5 
+    <meta charset="UTF-8">
6 
+    <title>超期工单列表</title>
7 
+    <script src="../Script/Common/huayi.load.js"></script>
8 
+    <script src="../Script/Common/huayi.config.js"></script>
9 
+    <link rel="stylesheet" href="../css/bootstrap-select.css" />
10 
+    <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
11 
+    <link rel="stylesheet" href="../css/init.css" />
12 
+    <link rel="stylesheet" href="../js/layui/css/layui.css">
13 
+    <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
14 
+</head>
15 
+
16 
+<body class="gray-bg">
17 
+    <div class="wrapper wrapper-content animated fadeInRight">
18 
+        <div class="daoHang clearfix">
19 
+            <div class="dhLeft">
20 
+                <sapn>
21 
+                    <i class="syIcon"></i>位置：
22 
+                    <a href="javaScript:;" id="ReIndex">首页</a>&gt;
23 
+
24 
+                    <a href="" class="nowPosition">超期未果</a>
25 
+                </sapn>
26 
+            </div>
27 
+            <div class="dhRight">
28 
+                <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
29 
+            </div>
30 
+        </div>
31 
+        <div style="padding: 10px;" class="tj_content clearFix">
32 
+            <div style="padding: 10px;" class="tj_content clearFix">
33 
+                <div>
34 
+                    <span>【搜索信息】</span>
35 
+                    <div class="box_content">
36 
+                        <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
37 
+                            <tr>
38 
+                                <th>工单来源：</th>
39 
+                                <td>
40 
+                                    <select class="form-control" id="source">
41 
+                                    </select>
42 
+                                </td>
43 
+                                <th>来电号码：</th>
44 
+                                <td>
45 
+                                    <input type="text" id="tel" class="form-control" />
46 
+                                </td>
47 
+                                <th>录入时间：</th>
48 
+                                <td colspan="3">
49 
+                                    <input type="text" id="starttime" class="photo x-color laydate-icon"
50 
+                                        autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
51 
+                                        id="endtime" class="photo x-color laydate-icon" autocomplete="off"
52 
+                                        style="height: 35px;" />
53 
+                                </td>
54 
+                            </tr>
55 
+                            <tr>
56 
+                                <th>事项编号：</th>
57 
+                                <td>
58 
+                                    <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
59 
+                                </td>
60 
+                                <th><span class="nameJustified">来电人：</span></th>
61 
+                                <td>
62 
+                                    <input type="text" id="name" class="form-control" />
63 
+                                </td>
64 
+                                <th><span class="nameJustified">关键字：</span></th>
65 
+                                <td>
66 
+                                    <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
67 
+                                    <botton class="btns Seach">搜索</botton>
68 
+                                </td>
69 
+                            </tr>
70 
+                            <tr>
71 
+                                <th>受话坐席：</th>
72 
+                                <td>
73 
+                                    <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
74 
+                                        data-live-search="true">
75 
+                                        <option value="">请选择坐席</option>
76 
+                                    </select>
77 
+                                </td>
78 
+                                <th><span class="nameJustified">审核员：</span></th>
79 
+                                <td>
80 
+                                    <select id="yardman" name="select" class="selectpicker show-tick form-control"
81 
+                                        multiple data-live-search="true">
82 
+                                        <option value="">请选择调度员</option>
83 
+                                    </select>
84 
+                                </td>
85 
+                                <th>反映区域：</th>
86 
+                                <td>
87 
+                                    <select name="" id="sourceAreas" class="form-control Min-width">
88 
+                                    </select>
89 
+                                    <botton class="btns exportFile">导出</botton>
90 
+                                </td>
91 
+                            </tr>
92 
+                            <tr>
93 
+                                <th>承办单位：</th>
94 
+                                <td style="position: relative;">
95 
+                                    <div class="inpBox">
96 
+                                        <input type="text" class="inps"  />
97 
+                                        <i class="Cleans  fa fa-close"></i>
98 
+                                        <i class="xl xl_one"></i>
99 
+                                        <div class="addTree xlAdd">
100 
+                                            <ul id="addTreeDemo" class="ztree"></ul>
101 
+                                        </div>
102 
+                                    </div>
103 
+                                    <div class="selDpart1">
104 
+                                        <ul id="sponsor">
105 
+                                        </ul>
106 
+                                    </div>
107 
+                                </td>
108 
+                                <th>来电类型：</th>
109 
+                                <td>
110 
+                                    <select class="form-control" id="type">
111 
+                                    </select>
112 
+                                </td>
113 
+                                <th></th>
114 
+                                <td style="text-align: center;">
115 
+                                </td>
116 
+                            </tr>
117 
+                        </table>
118 
+                    </div>
119 
+                </div>
120 
+                <div>
121 
+                    <div style="width: 100%;padding: 10px;">
122 
+                        <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
123 
+                            data-pagination="true">
124 
+                            <thead>
125 
+                                <tr>
126 
+                                    <!--<th data-checkbox="true"></th>-->
127 
+                                    <th data-formatter="serialNumber" data-align="center">
128 
+                                        序号
129 
+                                    </th>
130 
+                                    <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
131 
+                                    <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
132 
+                                    <th data-field="DeptName" data-align="center">承办单位</th>
133 
+                                    <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
134 
+                                    <!-- <th data-field="UserName" data-align="center">受理人</th> -->
135 
+                                    <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
136 
+                                    <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
137 
+                                    <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
138 
+                                    <!--<th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>-->
139 
+                                    <th data-formatter="Dispose" data-align="center">操作</th>
140 
+                                </tr>
141 
+                            </thead>
142 
+                            <tbody class="list"></tbody>
143 
+                        </table>
144 
+                    </div>
145 
+                </div>
146 
+            </div>
147 
+        </div>
148 
+
149 
+        <!--下载框-->
150 
+        <div class="t-shade lyxz">
151 
+            <div class="shade_k">
152 
+                <div class="shade_title">
153 
+                    <span>录音播放与下载<srong class="cknum"></srong></span>
154 
+                    <span class="setwin gbly"><a>x</a></span>
155 
+                </div>
156 
+                <div class="shade_content">
157 
+                    <div class="Ly_box audiojs">
158 
+                    </div>
159 
+                </div>
160 
+            </div>
161 
+        </div>
162 
+        <input type="hidden" id="PID" />
163 
+        <input type="hidden" id="Dpment" />
164 
+    </div>
165 
+    <script src="../js/layui/layui.js"></script>
166 
+    <script src="../js/bootstrap-select.js"></script>
167 
+    <script src="../css/laydate/laydate.js"></script>
168 
+    <script src="../My97DatePicker/WdatePicker.js"></script>
169 
+    <script src="../js/zTree/jquery.ztree.core.js"></script>
170 
+    <script src="../js/search/screen.js"></script>
171 
+    <script src="../js/WorkOrder/WorkOrderList.js"></script>
172 
+
173 
+    <script>
174 
+        var roleCode = $.cookie("code")
175 
+        $(document).ready(function () {
176 
+            load();
177 
+            //				helper.getDropList.getOrderAreas($('#sourceAreas'));
178 
+            laydate.skin('blue');
179 
+
180 
+            laydate({
181 
+                elem: '#starttime',
182 
+                event: 'focus',
183 
+                istime: true,
184 
+                format: 'YYYY-MM-DD hh:mm:ss'
185 
+            });
186 
+
187 
+            laydate({
188 
+                elem: '#endtime',
189 
+                event: 'focus',
190 
+                istime: true,
191 
+                format: 'YYYY-MM-DD hh:mm:ss'
192 
+            });
193 
+        });
194 
+        //关闭录音弹出
195 
+        $(".gbly").click(function () {
196 
+            $(".lyxz").removeClass("cx");
197 
+            $('audio')[0].pause();
198 
+        });
199 
+
200 
+        $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
201 
+            $('.success').removeClass('success'); //去除之前选中的行的，选中样式
202 
+            $(ele).addClass('success'); //添加当前选中的 success样式用于区别
203 
+        });
204 
+
205 
+        //获取查询信息
206 
+        function load() {
207 
+            // 坐席
208 
+            var usercodeID = "";
209 
+            var usercode_ = $("#ZX").val(); //坐席
210 
+            if (usercode_ != null) {
211 
+                $(usercode_).each(function (i, n) {
212 
+                    var obj1 = "";
213 
+                    obj1 = n + ",";
214 
+                    usercodeID += obj1;
215 
+                });
216 
+            } else {
217 
+                usercodeID = "";
218 
+            }
219 
+
220 
+            // 调度员
221 
+            var ddusercodeID = "";
222 
+            var ddusercode_ = $("#yardman").val(); //坐席
223 
+            if (ddusercode_ != null) {
224 
+                $(ddusercode_).each(function (i, n) {
225 
+                    var obj2 = "";
226 
+                    obj2 = n + ",";
227 
+                    ddusercodeID += obj2;
228 
+                });
229 
+            } else {
230 
+                ddusercodeID = "";
231 
+            }
232 
+            //先销毁表格
233 
+            $('#orderlist').bootstrapTable('destroy');
234 
+            //初始化表格,动态从服务器加载数据
235 
+            $("#orderlist").bootstrapTable({
236 
+                method: "get", //使用get请求到服务器获取数据
237 
+                url: huayi.config.callcenter_url + "WorkOrder/GetTimeOutList", //获取数据的Servlet地址
238 
+
239 
+                contentType: "application/x-www-form-urlencoded",
240 
+                striped: true, //表格显示条纹
241 
+                pagination: true, //启动分页
242 
+                pageSize: 10, //每页显示的记录数
243 
+                pageNumber: 1, //当前第几页
244 
+                pageList: [10, 20, 50, 100], //记录数可选列表
245 
+                search: false, //是否启用查询
246 
+                showColumns: false, //显示下拉框勾选要显示的列
247 
+                showRefresh: false, //显示刷新按钮
248 
+                sidePagination: "server", //表示服务端请求
249 
+                //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
250 
+                //设置为limit可以获取limit, offset, search, sort, order
251 
+                queryParamsType: "undefined",
252 
+                queryParams: function queryParams(params) { //设置查询参数
253 
+                    var param = {
254 
+                        page: params.pageNumber,
255 
+                        pagesize: params.pageSize,
256 
+                        workid: $("#wids").val(),
257 
+                        state: $("#state").val(), //=工单状态
258 
+                        type: $("#type").val(), //=工单类型
259 
+                        bigtype: $("#bigtype").val(), //=大类别
260 
+                        smalltype: $("#smalltype").val(), //=小类别
261 
+                        //							key: $("#key").val(), //=关键字
262 
+                        //							tel: $("#tel").val(), //=客户电话
263 
+                        //							name: $("#name").val(), //=客户名称
264 
+                        usercode: usercodeID, //=坐席工号
265 
+                        ddusercode: ddusercodeID, //审核员
266 
+                        keyid: $("#keyid").val(), //=关键词id
267 
+                        source: $("#source").val(), //=来源&
268 
+                        starttime: $("#starttime").val(), //=开始时间
269 
+                        endtime: $("#endtime").val(), //=结束时间
270 
+                        deptid: $("#PID").val(),
271 
+                        type: $("#type").val(),
272 
+                        tab: 1, //待处理
273 
+                        sourcearea: $('#sourceAreas').val(), //区域
274 
+                        jianhang: 4, // 多媒体
275 
+                        token: $.cookie("token")
276 
+                    };
277 
+                    return param;
278 
+                },
279 
+                onLoadSuccess: function (data) { //加载成功时执行
280 
+                    //						layer.msg("加载成功");
281 
+                    //console.log(data);
282 
+                },
283 
+                onLoadError: function () { //加载失败时执行
284 
+                    //layer.msg("加载数据失败", { time: 1500, icon: 2 });
285 
+                }
286 
+            });
287 
+        }
288 
+        //状态
289 
+        function States(val, row) {
290 
+            var html = '';
291 
+            switch (val + '') {
292 
+                case '0':
293 
+                    html = '新工单';
294 
+                    if (row.F_IsReturn == 1) {
295 
+                        html = '新工单（回退）';
296 
+                    }
297 
+                    break;
298 
+                case '1':
299 
+                    html = '待交办';
300 
+                    break;
301 
+                case '2':
302 
+                    html = '待查收';
303 
+                    break;
304 
+                case '3':
305 
+                    html = '退回审核中';
306 
+                    break;
307 
+                case '4':
308 
+                    html = '办理中';
309 
+                    break;
310 
+                case '5':
311 
+                    html = '延时审核';
312 
+                    break;
313 
+                case '6':
314 
+                    html = '已办理';
315 
+                    break;
316 
+                case '7':
317 
+                    html = '已回访';
318 
+                    break;
319 
+                case '8':
320 
+                    html = '重办中';
321 
+                    break;
322 
+                case '9':
323 
+                    html = '已结案';
324 
+                    break;
325 
+            }
326 
+            return html;
327 
+
328 
+        }
329 
+        //时限
330 
+        function OverTime(val, row) {
331 
+            if (val == 1) {
332 
+                return '<div class="" style="cursor: pointer;">' +
333 
+                    '<span class="Greens">' + row.GapTime + '</span>' +
334 
+                    '</div>';
335 
+            } else if (val == 2) {
336 
+                return '<div class="" style="cursor: pointer;">' +
337 
+                    '<span class="Yellows">' + row.GapTime + '</span>' +
338 
+                    '</div>';
339 
+            } else if (val == 3) {
340 
+                return '<div class="" style="cursor: pointer;">' +
341 
+                    '<span class="Reds">' + row.GapTime + '</span>' +
342 
+                    '</div>';
343 
+            }
344 
+        }
345 
+        //办理时限
346 
+        function BanTime(val) {
347 
+            if (val) {
348 
+                var time = val.substring(0, val.indexOf(' '));
349 
+                return '<div class="" style="cursor: pointer;">' +
350 
+                    '<span>' + time + '</span>' +
351 
+                    '</div>';
352 
+            }
353 
+
354 
+        }
355 
+        //音频
356 
+        function setCode(val) {
357 
+            if (val) {
358 
+                return '<div class="imgs" style="cursor: pointer;">' +
359 
+                    '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
360 
+                    '</div>';
361 
+            } else {
362 
+                return '';
363 
+            }
364 
+        }
365 
+
366 
+        //编号
367 
+        function serialNumber(val, row, index) {
368 
+            return index + 1;
369 
+        }
370 
+
371 
+        function GetCont(val) {
372 
+            if (val) {
373 
+                var str = '<div '
374 
+                if (val.length > 10) {
375 
+                    str = str + ' title="' + val + '" ';
376 
+                    val = val.substr(0, 10) + "...";
377 
+                }
378 
+                return str + '>' + val + '</div>';
379 
+            } else {
380 
+                return '';
381 
+            }
382 
+        }
383 
+        //操作
384 
+        function Dispose(val, row) {
385 
+            var Rows = row.Buttons;
386 
+            var html;
387 
+            if (roleCode === "EJWLDW") {
388 
+                html = '<a class="xg" onclick="ckxq(\'' + row.F_WorkOrderId + '\')" title="查看">查看</a>';
389 
+            } else {
390 
+                html = '<a class="xg" onclick="ckxq(\'' + row.F_WorkOrderId + '\')" title="查看">查看</a>' +
391 
+                    '<a class="xg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\',\'' + row.F_MainDeptId +
392 
+                    '\')" title="催办">催办</a>';
393 
+            }
394 
+            return html;
395 
+        }
396 
+        //催办
397 
+        function sendMsg(wid, depId) {
398 
+            layer.confirm('确定催办吗', {
399 
+                btn: ['确定', '取消']
400 
+            }, function () {
401 
+                $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
402 
+                    workorderid: wid,
403 
+                    token: $.cookie("token")
404 
+                }, function (result) {
405 
+                    result = JSON.parse(result);
406 
+                    if (result.state.toLowerCase() == 'success') {
407 
+                        layer.msg('催办成功')
408 
+                    }
409 
+                })
410 
+            })
411 
+        }
412 
+
413 
+        //编辑
414 
+        function bj(str) {
415 
+            layer.open({
416 
+                type: 2,
417 
+                content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url，no代表不显示滚动条
418 
+                title: '编辑工单',
419 
+                area: ['96%', '85%'], //宽高
420 
+            });
421 
+        }
422 
+
423 
+        //删除
424 
+        function move(str) {
425 
+            layer.confirm('确定删除工单？', {
426 
+                btn: ['是', '否'] //按钮
427 
+            }, function () {
428 
+                $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
429 
+                    ids: str,
430 
+                    token: $.cookie("token")
431 
+                }, function (result) {
432 
+                    result = JSON.parse(result);
433 
+                    if (result.state.toLowerCase() == "success") {
434 
+                        layer.msg("删除成功");
435 
+                        load();
436 
+                    }
437 
+                })
438 
+            });
439 
+        }
440 
+        //提交
441 
+        function tj(str) {
442 
+            layer.confirm('确定要提交工单么？', {
443 
+                btn: ['确定', '取消'] //按钮
444 
+            }, function () {
445 
+                //请求后台数据
446 
+                /*发送请求*/
447 
+                $.post(huayi.config.callcenter_url + "Affairs/SubmitWorkOrder", {
448 
+                    ids: str,
449 
+                    token: $.cookie("token")
450 
+                }, function (result) {
451 
+                    result = JSON.parse(result);
452 
+                    if (result.state.toLowerCase() == "success") {
453 
+                        layer.msg("提交成功");
454 
+                        load();
455 
+                    }
456 
+                })
457 
+            });
458 
+        }
459 
+        //交办
460 
+        function jb(str) {
461 
+            layer.open({
462 
+                type: 2,
463 
+                content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url，no代表不显示滚动条
464 
+                title: '工单交办',
465 
+                area: ['87%', '80%'], //宽高
466 
+            });
467 
+        }
468 
+        //领导批示
469 
+        function lader(str) {
470 
+            layer.open({
471 
+                type: 2,
472 
+                content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url，no代表不显示滚动条
473 
+                title: '领导批示',
474 
+                area: ['60%', '80%'], //宽高
475 
+            });
476 
+        }
477 
+        //市长批示
478 
+        function city(str) {
479 
+            layer.open({
480 
+                type: 2,
481 
+                content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url，no代表不显示滚动条
482 
+                title: '领导批示',
483 
+                area: ['60%', '80%'], //宽高
484 
+            });
485 
+        }
486 
+        //办理
487 
+        function bl(str) {
488 
+            layer.open({
489 
+                type: 2,
490 
+                content: "../CommonHtml/banli.html?wid=" + str, //iframe的url，no代表不显示滚动条
491 
+                title: '办理工单',
492 
+                area: ['60%', '80%'], //宽高
493 
+            });
494 
+        }
495 
+        //督办
496 
+
497 
+        function Supervision(str) {
498 
+            layer.open({
499 
+                type: 2,
500 
+                content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url，no代表不显示滚动条
501 
+                title: '督办',
502 
+                area: ['60%', '80%'], //宽高
503 
+            });
504 
+        }
505 
+
506 
+        //督查
507 
+        function Supervision_(str) {
508 
+            layer.open({
509 
+                type: 2,
510 
+                content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url，no代表不显示滚动条
511 
+                title: '监察',
512 
+                area: ['60%', '80%'], //宽高
513 
+            });
514 
+        }
515 
+        //强制结案
516 
+        function StrongLawsuit(str) {
517 
+            layer.open({
518 
+                type: 2,
519 
+                content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url，no代表不显示滚动条
520 
+                title: '强制结案',
521 
+                area: ['60%', '80%'], //宽高
522 
+            });
523 
+        }
524 
+        //回退BackDtail
525 
+        function BackDtail(str) {
526 
+            layer.open({
527 
+                type: 2,
528 
+                content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
529 
+                title: '工单回退',
530 
+                area: ['60%', '80%'], //宽高
531 
+            });
532 
+        }
533 
+        //查收
534 
+        function cs(str) {
535 
+            layer.confirm('确定要查收？', {
536 
+                btn: ['是', '否'] //按钮
537 
+            }, function () {
538 
+                $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
539 
+                    workorderid: str,
540 
+                    token: $.cookie("token")
541 
+                }, function (result) {
542 
+                    result = JSON.parse(result);
543 
+                    if (result.state.toLowerCase() == "success") {
544 
+                        layer.msg("查收成功");
545 
+                        load();
546 
+                    }
547 
+                })
548 
+            });
549 
+        }
550 
+        //收回
551 
+        function sh(str) {
552 
+            layer.confirm('确定要回收？', {
553 
+                btn: ['是', '否'] //按钮
554 
+            }, function () {
555 
+                $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
556 
+                    workorderid: str,
557 
+                    token: $.cookie("token")
558 
+                }, function (result) {
559 
+                    result = JSON.parse(result);
560 
+                    if (result.state.toLowerCase() == "success") {
561 
+                        layer.msg("回收");
562 
+                        load();
563 
+                    }
564 
+                })
565 
+            });
566 
+        }
567 
+        //强制回收
568 
+        function recycles() {
569 
+            layer.confirm('确定要强制退回吗？', {
570 
+                btn: ['是', '否'] //按钮
571 
+            });
572 
+        }
573 
+        //退回申请
574 
+        function th(str) {
575 
+            layer.open({
576 
+                type: 2,
577 
+                content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url，no代表不显示滚动条
578 
+                title: '申请退回工单',
579 
+                area: ['60%', '80%'], //宽高
580 
+            });
581 
+        }
582 
+        //审核退回申请
583 
+        function shth(str) {
584 
+            layer.open({
585 
+                type: 2,
586 
+                content: "../CommonHtml/shth.html?wid=" + str, //iframe的url，no代表不显示滚动条
587 
+                title: '审核退回申请',
588 
+                area: ['60%', '80%'], //宽高
589 
+            });
590 
+        }
591 
+        //办理
592 
+        //			function th(str) {
593 
+        //				layer.open({
594 
+        //					type: 2,
595 
+        //					content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url，no代表不显示滚动条
596 
+        //					title: '办理工单',
597 
+        //					area: ['35%', '30%'], //宽高
598 
+        //				});
599 
+        //			}
600 
+        //申请延时
601 
+        function ys(str) {
602 
+            layer.open({
603 
+                type: 2,
604 
+                content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url，no代表不显示滚动条
605 
+                title: '申请延时',
606 
+                area: ['60%', '80%'], //宽高
607 
+            });
608 
+        }
609 
+        //审核申请延时
610 
+        function shys(str) {
611 
+            layer.open({
612 
+                type: 2,
613 
+                content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url，no代表不显示滚动条
614 
+                title: '审核延时申请',
615 
+                area: ['60%', '80%'], //宽高
616 
+            });
617 
+        }
618 
+        //诉求回访
619 
+        function hf(str) {
620 
+            layer.open({
621 
+                type: 2,
622 
+                content: "../CommonHtml/Back.html?wid=" + str, //iframe的url，no代表不显示滚动条
623 
+                title: '工单回访',
624 
+                area: ['60%', '80%'], //宽高
625 
+            });
626 
+        }
627 
+        //重办工单
628 
+        function cb(str) {
629 
+            layer.open({
630 
+                type: 2,
631 
+                content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url，no代表不显示滚动条
632 
+                title: '重办工单',
633 
+                area: ['60%', '80%'], //宽高
634 
+            });
635 
+        }
636 
+        //结案
637 
+        function Lawsuit(str) {
638 
+            layer.open({
639 
+                type: 2,
640 
+                content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url，no代表不显示滚动条
641 
+                title: '诉求单结案',
642 
+                area: ['60%', '80%'], //宽高
643 
+            });
644 
+        }
645 
+
646 
+        $('.Appeal').click(function () {
647 
+            layer.open({
648 
+                type: 2,
649 
+                content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url，no代表不显示滚动条
650 
+                title: '新增诉求',
651 
+                area: ['85%', '80%'], //宽高
652 
+            });
653 
+        })
654 
+        //上传文件
655 
+        function upload() {
656 
+            if (document.getElementById("upFile").files.length > 0) {
657 
+                var formData = new FormData();
658 
+                formData.append("upFile", document.getElementById("upFile").files[0]);
659 
+                formData.append("token", $.cookie("token"));
660 
+                $.ajax({
661 
+                    url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
662 
+                    type: "POST",
663 
+                    data: formData,
664 
+                    /**
665 
+                     *必须false才会自动加上正确的Content-Type
666 
+                     */
667 
+                    contentType: false,
668 
+                    /**
669 
+                     * 必须false才会避开jQuery对 formdata 的默认处理
670 
+                     * XMLHttpRequest会对 formdata 进行正确的处理
671 
+                     */
672 
+                    processData: false,
673 
+                    success: function (result) {
674 
+                        document.getElementById("upFile").outerHTML = document.getElementById("upFile")
675 
+                            .outerHTML;
676 
+                        $("#upFile").change(function () {
677 
+                            upload();
678 
+                        });
679 
+                        var r = $.parseJSON(result);
680 
+                        if (r.state.toLowerCase() == "success") {
681 
+                            $(".fjnr").text(r.data);
682 
+                            $("#scfj").show();
683 
+                        }
684 
+                    }
685 
+                });
686 
+            } else {
687 
+                layer.confirm('请上传文件！', {
688 
+                    btn: ['确定']
689 
+                });
690 
+            }
691 
+        }
692 
+        //来源
693 
+        function LY(obj) {
694 
+            obj.empty();
695 
+            obj.append('<option selected="selected" value="">请选择</option>');
696 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
697 
+                "token": $.cookie("token"),
698 
+                id: 1
699 
+            }, function (data) {
700 
+                if (data.state.toLowerCase() == "success") {
701 
+                    var content = data.data;
702 
+                    $(content).each(function (i, n) {
703 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
704 
+                            obj);
705 
+                    })
706 
+                }
707 
+            })
708 
+        }
709 
+        //类别
710 
+        function LB(obj) {
711 
+            obj.empty();
712 
+            obj.append('<option selected="selected" value="">请选择</option>');
713 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
714 
+                "token": $.cookie("token"),
715 
+                id: 2
716 
+            }, function (data) {
717 
+                if (data.state.toLowerCase() == "success") {
718 
+                    var content = data.data;
719 
+                    $(content).each(function (i, n) {
720 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
721 
+                            obj);
722 
+                    })
723 
+                }
724 
+            })
725 
+        }
726 
+        //		主题
727 
+        function ZT(obj) {
728 
+            obj.empty();
729 
+            obj.append('<option selected="selected" value="">请选择</option>');
730 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
731 
+                "token": $.cookie("token"),
732 
+                id: 3
733 
+            }, function (data) {
734 
+                if (data.state.toLowerCase() == "success") {
735 
+                    var content = data.data;
736 
+                    $(content).each(function (i, n) {
737 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
738 
+                            obj);
739 
+                    })
740 
+                }
741 
+            })
742 
+        }
743 
+        ///坐席
744 
+        function ZX(obj) {
745 
+            obj.empty();
746 
+            obj.append('<option selected="selected" value="">请选择</option>');
747 
+            $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
748 
+                "token": $.cookie("token"),
749 
+            }, function (data) {
750 
+                if (data.state.toLowerCase() == "success") {
751 
+                    var content = data.data;
752 
+                    $(content).each(function (i, n) {
753 
+                        $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>")
754 
+                            .appendTo(obj);
755 
+                    })
756 
+                }
757 
+            })
758 
+        }
759 
+
760 
+        function tree() {
761 
+            $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
762 
+                "token": $.cookie("token"),
763 
+                //		"pid": pid
764 
+            }, function (result) {
765 
+                result = $.parseJSON(result);
766 
+                $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
767 
+            });
768 
+        }
769 
+        var setting1 = {
770 
+            data: {
771 
+                key: {
772 
+                    name: "F_DeptName"
773 
+                },
774 
+                simpleData: {
775 
+                    enable: true,
776 
+                    idKey: "F_DeptId",
777 
+                    pIdKey: "F_PartentId",
778 
+                    rootPId: 0
779 
+                }
780 
+            },
781 
+            callback: {
782 
+                onClick: zTreeOnClick
783 
+            }
784 
+        };
785 
+
786 
+        function zTreeOnClick(event, treeId, treeNode) {
787 
+            if (treeNode.level >= 1) {
788 
+                $('.inps').val(treeNode.F_DeptName);
789 
+                $("#PID").val(treeNode.F_DeptId);
790 
+                $("#Dpment").val(treeNode.F_DeptId);
791 
+                $(".Cleans").show();
792 
+            }
793 
+
794 
+        };
795 
+
796 
+        $(".exportFile").click(function () {
797 
+            // 坐席
798 
+            var usercodeID = "";
799 
+            var usercode_ = $("#ZX").val(); //坐席
800 
+            if (usercode_ != null) {
801 
+                $(usercode_).each(function (i, n) {
802 
+                    var obj1 = "";
803 
+                    obj1 = n + ",";
804 
+                    usercodeID += obj1;
805 
+                });
806 
+            } else {
807 
+                usercodeID = "";
808 
+            }
809 
+
810 
+            // 调度员
811 
+            var ddusercodeID = "";
812 
+            var ddusercode_ = $("#yardman").val(); //坐席
813 
+            if (ddusercode_ != null) {
814 
+                $(ddusercode_).each(function (i, n) {
815 
+                    var obj2 = "";
816 
+                    obj2 = n + ",";
817 
+                    ddusercodeID += obj2;
818 
+                });
819 
+            } else {
820 
+                ddusercodeID = "";
821 
+            }
822 
+
823 
+            var workid = $("#wids").val()
824 
+            var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
825 
+            var type = $("#type").val() //=工单类型
826 
+            var bigtype = $("#bigtype").val() == undefined ? "" : $("#bigtype").val() //=大类别
827 
+            var smalltype = $("#smalltype").val() == undefined ? "" : $("#smalltype").val() //=小类别
828 
+            var usercode = usercodeID //=坐席工号
829 
+            var ddusercode = ddusercodeID //审核员
830 
+            var keyid = $("#keyid").val() //=关键词id
831 
+            var source = $("#source").val() //=来源&
832 
+            var starttime = $("#starttime").val() //=开始时间
833 
+            var endtime = $("#endtime").val() //=结束时间
834 
+            var deptid = $("#PID").val()
835 
+            var tab = 1 //待处理
836 
+            var sourcearea = $('#sourceAreas').val() //区域
837 
+
838 
+            var url = huayi.config.callcenter_url + "WorkOrder/GetTimeOutList?token=" + $.cookie("token");
839 
+            url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&bigtype=" + bigtype +
840 
+                "&smalltype=" + smalltype + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&keyid=" + keyid + "&source=" + source +
841 
+                "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&tab=" + tab +
842 
+                "&sourcearea=" + sourcearea + "&jianhang=4" + "&isdc=1";
843 
+            window.location.href = url;
844 
+        })
845 
+    </script>
846 
+</body>
847 
+
848 
+</html>

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+ 1053 - 0
WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/haveAduitProvincialPlatform.html


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+ 1053 - 0
WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/haveDoneToAuditProvincialPlatform.html


+ 869 - 0
WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/toAuditListProvincialPlatform.html
View File 

@@ -0,0 +1,869 @@
1 
+<!DOCTYPE html>
2 
+<html>
3 
+
4 
+<head>
5 
+    <meta charset="UTF-8">
6 
+    <title>局委退回审核</title>
7 
+    <script src="../Script/Common/huayi.load.js"></script>
8 
+    <script src="../Script/Common/huayi.config.js"></script>
9 
+    <link rel="stylesheet" href="../css/bootstrap-select.css">
10 
+    <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
11 
+    <link rel="stylesheet" href="../css/init.css" />
12 
+    <link rel="stylesheet" href="../js/layui/css/layui.css">
13 
+    <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
14 
+</head>
15 
+
16 
+<body class="gray-bg">
17 
+    <div class="wrapper wrapper-content animated fadeInRight">
18 
+        <div class="daoHang clearfix">
19 
+            <div class="dhLeft">
20 
+                <sapn>
21 
+                    <i class="syIcon"></i>位置：
22 
+                    <a href="javaScript:;" id="ReIndex">首页</a>&gt;
23 
+
24 
+                    <a href="" class="nowPosition"></a>局委退回审核</a>
25 
+                </sapn>
26 
+            </div>
27 
+            <div class="dhRight">
28 
+                <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
29 
+            </div>
30 
+        </div>
31 
+        <div style="padding: 10px;" class="tj_content clearFix">
32 
+            <div style="padding: 10px;" class="tj_content clearFix">
33 
+                <div>
34 
+                    <span>【搜索信息】</span>
35 
+                    <div class="box_content">
36 
+                        <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
37 
+                            <tr>
38 
+                                <th>工单来源：</th>
39 
+                                <td>
40 
+                                    <select class="form-control" id="source">
41 
+                                    </select>
42 
+                                </td>
43 
+                                <th>来电号码：</th>
44 
+                                <td>
45 
+                                    <input type="text" id="tel" class="form-control" />
46 
+                                </td>
47 
+                                <th>录入时间：</th>
48 
+                                <td colspan="3">
49 
+                                    <input type="text" id="starttime" class="photo x-color laydate-icon"
50 
+                                        autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
51 
+                                        id="endtime" class="photo x-color laydate-icon" autocomplete="off"
52 
+                                        style="height: 35px;" />
53 
+                                </td>
54 
+                            </tr>
55 
+                            <tr>
56 
+                                <th>事项编号：</th>
57 
+                                <td>
58 
+                                    <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
59 
+                                </td>
60 
+                                <th><span class="nameJustified">来电人：</span></th>
61 
+                                <td>
62 
+                                    <input type="text" id="name" class="form-control" />
63 
+                                </td>
64 
+                                <!-- <th>工单状态：</th>
65 
+                                <td>
66 
+                                    <select name="" id="state" class="select">
67 
+                                        <option value="" selected="selected">请选择</option>
68 
+                                        <option value="0">新工单</option>
69 
+                                        <option value="10">待审核</option>
70 
+                                        <option value="6">已办理</option>
71 
+                                    </select>
72 
+                                </td> -->
73 
+                                <th><span class="nameJustified">关键字：</span></th>
74 
+                                <td>
75 
+                                    <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
76 
+                                    <botton class="btns Seach">搜索</botton>
77 
+                                </td>
78 
+                            </tr>
79 
+                            <tr>
80 
+                                <th>受话坐席：</th>
81 
+                                <td>
82 
+                                    <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
83 
+                                        data-live-search="true">
84 
+                                        <option value="">请选择坐席</option>
85 
+                                    </select>
86 
+                                </td>
87 
+                                <th><span class="nameJustified">审核员：</span></th>
88 
+                                <td>
89 
+                                    <select id="yardman" name="select" class="selectpicker show-tick form-control"
90 
+                                        multiple data-live-search="true">
91 
+                                        <option value="">请选择调度员</option>
92 
+                                    </select>
93 
+                                </td>
94 
+                                <th>反映区域：</th>
95 
+                                <td>
96 
+                                    <select name="" id="sourceAreas" class="form-control Min-width">
97 
+                                    </select>
98 
+                                    <botton class="btns exportFile">导出</botton>
99 
+                                </td>
100 
+                            </tr>
101 
+                            <tr>
102 
+                                <th>承办单位：</th>
103 
+                                <td style="position: relative;">
104 
+                                    <div class="inpBox">
105 
+                                        <input type="text" class="inps"  />
106 
+                                        <i class="Cleans  fa fa-close"></i>
107 
+                                        <i class="xl xl_one"></i>
108 
+                                        <div class="addTree xlAdd">
109 
+                                            <ul id="addTreeDemo" class="ztree"></ul>
110 
+                                        </div>
111 
+                                    </div>
112 
+                                    <div class="selDpart1">
113 
+                                        <ul id="sponsor">
114 
+                                        </ul>
115 
+                                    </div>
116 
+                                </td>
117 
+                                <th>来电类型：</th>
118 
+                                <td>
119 
+                                    <select class="form-control" id="type">
120 
+                                    </select>
121 
+                                </td>
122 
+                                <th></th>
123 
+                                <td style="text-align: center;">
124 
+                                </td>
125 
+                            </tr>
126 
+                        </table>
127 
+                    </div>
128 
+                </div>
129 
+                <div>
130 
+                    <div style="width: 100%;padding: 10px;">
131 
+                        <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
132 
+                            data-pagination="true">
133 
+                            <thead>
134 
+                                <tr>
135 
+                                    <!-- <th data-checkbox="true"></th> -->
136 
+                                    <th data-formatter="serialNumber" data-align="center">
137 
+                                        序号
138 
+                                    </th>
139 
+                                    <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
140 
+                                    <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
141 
+                                    <th data-field="DeptName" data-align="center">承办单位</th>
142 
+                                    <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
143 
+                                    <th data-field="UserName" data-align="center">受理人</th>
144 
+                                    <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
145 
+                                    <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
146 
+                                    <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
147 
+                                    <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
148 
+                                    <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
149 
+                                </tr>
150 
+                            </thead>
151 
+                            <tbody class="list"></tbody>
152 
+                        </table>
153 
+                    </div>
154 
+                </div>
155 
+            </div>
156 
+        </div>
157 
+
158 
+        <!--下载框-->
159 
+        <div class="t-shade lyxz">
160 
+            <div class="shade_k">
161 
+                <div class="shade_title">
162 
+                    <span>录音播放与下载<srong class="cknum"></srong></span>
163 
+                    <span class="setwin gbly"><a>x</a></span>
164 
+                </div>
165 
+                <div class="shade_content">
166 
+                    <div class="Ly_box audiojs">
167 
+                    </div>
168 
+                </div>
169 
+            </div>
170 
+        </div>
171 
+        <input type="hidden" id="PID" />
172 
+        <input type="hidden" id="Dpment" />
173 
+    </div>
174 
+    <script src="../js/layui/layui.js"></script>
175 
+    <script src="../js/bootstrap-select.js"></script>
176 
+    <script src="../css/laydate/laydate.js"></script>
177 
+    <script src="../My97DatePicker/WdatePicker.js"></script>
178 
+    <script src="../js/zTree/jquery.ztree.core.js"></script>
179 
+    <script src="../js/search/screen.js"></script>
180 
+    <script src="../js/WorkOrder/WorkOrderList.js"></script>
181 
+
182 
+    <script>
183 
+        var wid = helper.request.queryString("states");
184 
+        if (wid) {
185 
+            $("#state").val(wid);
186 
+        }
187 
+        $(document).ready(function () {
188 
+            load();
189 
+            laydate.skin('blue');
190 
+            laydate({
191 
+                elem: '#starttime',
192 
+                event: 'focus',
193 
+                istime: true,
194 
+                format: 'YYYY-MM-DD hh:mm:ss'
195 
+            });
196 
+            laydate({
197 
+                elem: '#endtime',
198 
+                event: 'focus',
199 
+                istime: true,
200 
+                format: 'YYYY-MM-DD hh:mm:ss'
201 
+            });
202 
+
203 
+        });
204 
+        //关闭录音弹出
205 
+        $(".gbly").click(function () {
206 
+            $(".lyxz").removeClass("cx");
207 
+            $('audio')[0].pause();
208 
+        });
209 
+
210 
+        $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
211 
+            $('.success').removeClass('success'); //去除之前选中的行的，选中样式
212 
+            $(ele).addClass('success'); //添加当前选中的 success样式用于区别
213 
+        });
214 
+
215 
+        //获取查询信息
216 
+        function load() {
217 
+            //坐席
218 
+            var usercodeID = "";
219 
+            var usercode_ = $("#ZX").val(); //坐席
220 
+            if (usercode_ != null) {
221 
+                $(usercode_).each(function (i, n) {
222 
+                    var obj1 = '';
223 
+                    obj1 = n + ",";
224 
+                    usercodeID += obj1;
225 
+                })
226 
+            } else {
227 
+                usercodeID = ""
228 
+            }
229 
+            //      	调度员
230 
+            var ddusercodeID = "";
231 
+            var ddusercode_ = $("#yardman").val(); //坐席
232 
+            if (ddusercode_ != null) {
233 
+                $(ddusercode_).each(function (i, n) {
234 
+                    var obj2 = '';
235 
+                    obj2 = n + ",";
236 
+                    ddusercodeID += obj2;
237 
+                })
238 
+            } else {
239 
+                ddusercodeID = ""
240 
+            }
241 
+            //先销毁表格
242 
+            $('#orderlist').bootstrapTable('destroy');
243 
+            //初始化表格,动态从服务器加载数据
244 
+            $("#orderlist").bootstrapTable({
245 
+                method: "get", //使用get请求到服务器获取数据
246 
+                url: huayi.config.callcenter_url + "WorkOrder/GetZXDealList", //获取数据的Servlet地址
247 
+                contentType: "application/x-www-form-urlencoded",
248 
+                striped: true, //表格显示条纹
249 
+                pagination: true, //启动分页
250 
+                pageSize: 10, //每页显示的记录数
251 
+                pageNumber: 1, //当前第几页
252 
+                pageList: [10, 20, 50, 100], //记录数可选列表
253 
+                search: false, //是否启用查询
254 
+                showColumns: false, //显示下拉框勾选要显示的列
255 
+                showRefresh: false, //显示刷新按钮
256 
+                sidePagination: "server", //表示服务端请求
257 
+                //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
258 
+                //设置为limit可以获取limit, offset, search, sort, order
259 
+                queryParamsType: "undefined",
260 
+                queryParams: function queryParams(params) { //设置查询参数
261 
+                    var param = {
262 
+                        page: params.pageNumber,
263 
+                        pagesize: params.pageSize,
264 
+                        workid: $("#wids").val(),
265 
+                        state: 10, //=工单状态
266 
+                        type: $("#type").val(), //=工单类型
267 
+                        bigtype: $("#bigtype").val(), //=大类别
268 
+                        smalltype: $("#smalltype").val(), //=小类别
269 
+                        key: $("#key").val(), //=关键字
270 
+                        tel: $("#tel").val(), //=客户电话
271 
+                        name: $("#name").val(), //=客户名称
272 
+                        usercode: usercodeID, //=坐席工号
273 
+                        ddusercode: ddusercodeID,
274 
+                        keyid: $("#keyid").val(), //=关键词id
275 
+                        source: $("#source").val(), //=来源&
276 
+                        starttime: $("#starttime").val(), //=开始时间
277 
+                        endtime: $("#endtime").val(), //=结束时间
278 
+                        deptid: $("#PID").val(),
279 
+                        type: $("#type").val(),
280 
+                        tab: 0, //待处理
281 
+                        sourcearea: $('#sourceAreas').val(), //区域
282 
+                        jianhang: 4, // 多媒体
283 
+                        token: $.cookie("token")
284 
+                    };
285 
+                    return param;
286 
+                },
287 
+                onLoadSuccess: function (data) { //加载成功时执行
288 
+                    //						layer.msg("加载成功");
289 
+                    //console.log(data);
290 
+                },
291 
+                onLoadError: function () { //加载失败时执行
292 
+                    //layer.msg("加载数据失败", { time: 1500, icon: 2 });
293 
+                }
294 
+            });
295 
+        }
296 
+        //状态
297 
+        function States(val, row) {
298 
+            var html = '';
299 
+            switch (val + '') {
300 
+                case '0':
301 
+                    html = '新工单';
302 
+                    if (row.F_IsReturn == 1) {
303 
+                        html = '新工单（回退）';
304 
+                    }
305 
+                    break;
306 
+                case '1':
307 
+                    html = '待交办';
308 
+                    break;
309 
+                case '2':
310 
+                    html = '待查收';
311 
+                    break;
312 
+                case '3':
313 
+                    html = '退回审核中';
314 
+                    break;
315 
+                case '4':
316 
+                    html = '办理中';
317 
+                    break;
318 
+                case '5':
319 
+                    html = '延时审核';
320 
+                    break;
321 
+                case '6':
322 
+                    html = '已办理';
323 
+                    break;
324 
+                case '7':
325 
+                    html = '已回访';
326 
+                    break;
327 
+                case '8':
328 
+                    html = '重办中';
329 
+                    break;
330 
+                case '9':
331 
+                    html = '已结案';
332 
+                    break;
333 
+                case '10':
334 
+                    html = '待审核';
335 
+                    break;
336 
+            }
337 
+            return html;
338 
+
339 
+        }
340 
+        //时限
341 
+        function OverTime(val, row) {
342 
+            if (val == 1) {
343 
+                return '<div class="" style="cursor: pointer;">' +
344 
+                    '<span class="Greens">' + row.GapTime + '</span>' +
345 
+                    '</div>';
346 
+            } else if (val == 2) {
347 
+                return '<div class="" style="cursor: pointer;">' +
348 
+                    '<span class="Yellows">' + row.GapTime + '</span>' +
349 
+                    '</div>';
350 
+            } else if (val == 3) {
351 
+                return '<div class="" style="cursor: pointer;">' +
352 
+                    '<span class="Reds">' + row.GapTime + '</span>' +
353 
+                    '</div>';
354 
+            }
355 
+        }
356 
+        //办理时限
357 
+        function BanTime(val) {
358 
+            if (val) {
359 
+                var time = val.substring(0, val.indexOf(' '));
360 
+                return '<div class="" style="cursor: pointer;">' +
361 
+                    '<span>' + time + '</span>' +
362 
+                    '</div>';
363 
+            }
364 
+
365 
+        }
366 
+        //音频
367 
+        function setCode(val) {
368 
+            if (val) {
369 
+                return '<div class="imgs" style="cursor: pointer;">' +
370 
+                    '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
371 
+                    '</div>';
372 
+            } else {
373 
+                return '';
374 
+            }
375 
+        }
376 
+
377 
+        //编号
378 
+        function serialNumber(val, row, index) {
379 
+            return index + 1;
380 
+        }
381 
+
382 
+        function GetCont(val) {
383 
+            if (val) {
384 
+                var str = '<div '
385 
+                if (val.length > 10) {
386 
+                    str = str + ' title="' + val + '" ';
387 
+                    val = val.substr(0, 10) + "...";
388 
+                }
389 
+                return str + '>' + val + '</div>';
390 
+            } else {
391 
+                return '';
392 
+            }
393 
+        }
394 
+        //操作
395 
+        function Dispose(val, row) {
396 
+            var Rows = row.Buttons;
397 
+            //          alert(row.F_WorkOrderId);
398 
+            var WorkOrderId = row.F_WorkOrderId;
399 
+            var html = '';
400 
+            if (row.F_WorkState == '1') {
401 
+                html += '<a class="xg" onclick="redeploy(\'' + WorkOrderId + '\')">转派&nbsp</a>';
402 
+            }
403 
+            for (var i = 0; i < Rows.length; i++) {
404 
+
405 
+                var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
406 
+                if (html1) {
407 
+                    html1 = html1.replace("data", val);
408 
+                }
409 
+                html += html1;
410 
+
411 
+            }
412 
+
413 
+            return html;
414 
+        }
415 
+
416 
+        //转派
417 
+        function redeploy(WorkOrderId) {
418 
+            layer.open({
419 
+                type: 2,
420 
+                content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url，no代表不显示滚动条
421 
+                title: '转派',
422 
+                area: ['85%', '80%'], //宽高
423 
+            });
424 
+        }
425 
+        //编辑
426 
+        function bj(str) {
427 
+            layer.open({
428 
+                type: 2,
429 
+                content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url，no代表不显示滚动条
430 
+                title: '编辑工单',
431 
+                area: ['96%', '85%'], //宽高
432 
+            });
433 
+        }
434 
+        //删除
435 
+        function move(str) {
436 
+            layer.confirm('确定删除工单？', {
437 
+                btn: ['是', '否'] //按钮
438 
+            }, function () {
439 
+                $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
440 
+                    ids: str,
441 
+                    token: $.cookie("token")
442 
+                }, function (result) {
443 
+                    result = JSON.parse(result);
444 
+                    if (result.state.toLowerCase() == "success") {
445 
+                        layer.msg("删除成功");
446 
+                        load();
447 
+                    }
448 
+                })
449 
+            });
450 
+        }
451 
+        //提交
452 
+        function tj(str) {
453 
+            layer.confirm('确定要提交工单么？', {
454 
+                btn: ['确定', '取消'] //按钮
455 
+            }, function () {
456 
+                //请求后台数据
457 
+                /*发送请求*/
458 
+                $.post(huayi.config.callcenter_url + "Affairs/SubmitWorkOrder", {
459 
+                    ids: str,
460 
+                    token: $.cookie("token")
461 
+                }, function (result) {
462 
+                    result = JSON.parse(result);
463 
+                    if (result.state.toLowerCase() == "success") {
464 
+                        layer.msg("提交成功");
465 
+                        load();
466 
+                    }
467 
+                })
468 
+            });
469 
+        }
470 
+        //交办
471 
+        function jb(str) {
472 
+            layer.open({
473 
+                type: 2,
474 
+                content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url，no代表不显示滚动条
475 
+                title: '工单交办',
476 
+                area: ['87%', '80%'], //宽高
477 
+            });
478 
+        }
479 
+
480 
+        //领导批示
481 
+        function lader(str) {
482 
+            layer.open({
483 
+                type: 2,
484 
+                content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url，no代表不显示滚动条
485 
+                title: '领导批示',
486 
+                area: ['60%', '80%'], //宽高
487 
+            });
488 
+        }
489 
+        //市长批示
490 
+        function city(str) {
491 
+            layer.open({
492 
+                type: 2,
493 
+                content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url，no代表不显示滚动条
494 
+                title: '领导批示',
495 
+                area: ['60%', '80%'], //宽高
496 
+            });
497 
+        }
498 
+        //办理
499 
+        function bl(str) {
500 
+            layer.open({
501 
+                type: 2,
502 
+                content: "../CommonHtml/banli.html?wid=" + str, //iframe的url，no代表不显示滚动条
503 
+                title: '办理工单',
504 
+                area: ['60%', '80%'], //宽高
505 
+            });
506 
+        }
507 
+        //督办
508 
+
509 
+        function Supervision(str) {
510 
+            layer.open({
511 
+                type: 2,
512 
+                state: 1,
513 
+                content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' +
514 
+                    '&state=1', //iframe的url，no代表不显示滚动条
515 
+                title: '督办',
516 
+                area: ['60%', '80%'], //宽高
517 
+            });
518 
+        }
519 
+        //不督办
520 
+        function ndb(str) {
521 
+            layer.open({
522 
+                type: 2,
523 
+                state: 2,
524 
+                content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' +
525 
+                    '&state=2', //iframe的url，no代表不显示滚动条
526 
+                title: '不督办',
527 
+                area: ['60%', '80%'], //宽高
528 
+            });
529 
+        }
530 
+        //督查
531 
+        function Supervision_(str) {
532 
+            layer.open({
533 
+                type: 2,
534 
+                content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url，no代表不显示滚动条
535 
+                title: '监察',
536 
+                area: ['60%', '80%'], //宽高
537 
+            });
538 
+        }
539 
+        //强制结案
540 
+        function StrongLawsuit(str) {
541 
+            layer.open({
542 
+                type: 2,
543 
+                content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url，no代表不显示滚动条
544 
+                title: '强制结案',
545 
+                area: ['60%', '80%'], //宽高
546 
+            });
547 
+        }
548 
+        //回退BackDtail
549 
+        function BackDtail(str) {
550 
+            layer.open({
551 
+                type: 2,
552 
+                content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
553 
+                title: '工单回退',
554 
+                area: ['60%', '80%'], //宽高
555 
+            });
556 
+        }
557 
+        //查收
558 
+        function cs(str) {
559 
+            layer.confirm('确定要查收？', {
560 
+                btn: ['是', '否'] //按钮
561 
+            }, function () {
562 
+                $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
563 
+                    workorderid: str,
564 
+                    token: $.cookie("token")
565 
+                }, function (result) {
566 
+                    result = JSON.parse(result);
567 
+                    if (result.state.toLowerCase() == "success") {
568 
+                        layer.msg("查收成功");
569 
+                        load();
570 
+                    }
571 
+                })
572 
+            });
573 
+        }
574 
+        //收回
575 
+        function sh(str) {
576 
+            layer.confirm('确定要回收？', {
577 
+                btn: ['是', '否'] //按钮
578 
+            }, function () {
579 
+                $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
580 
+                    workorderid: str,
581 
+                    token: $.cookie("token")
582 
+                }, function (result) {
583 
+                    result = JSON.parse(result);
584 
+                    if (result.state.toLowerCase() == "success") {
585 
+                        layer.msg("回收");
586 
+                        load();
587 
+                    }
588 
+                })
589 
+            });
590 
+        }
591 
+        //强制回收
592 
+        function recycles() {
593 
+            layer.confirm('确定要强制退回吗？', {
594 
+                btn: ['是', '否'] //按钮
595 
+            });
596 
+        }
597 
+        //退回申请
598 
+        function th(str) {
599 
+            layer.open({
600 
+                type: 2,
601 
+                content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url，no代表不显示滚动条
602 
+                title: '申请退回工单',
603 
+                area: ['60%', '80%'], //宽高
604 
+            });
605 
+        }
606 
+        //审核退回申请
607 
+        function shth(str) {
608 
+            layer.open({
609 
+                type: 2,
610 
+                content: "../CommonHtml/shth.html?wid=" + str, //iframe的url，no代表不显示滚动条
611 
+                title: '审核退回申请',
612 
+                area: ['60%', '80%'], //宽高
613 
+            });
614 
+        }
615 
+        //办理
616 
+        //			function th(str) {
617 
+        //				layer.open({
618 
+        //					type: 2,
619 
+        //					content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url，no代表不显示滚动条
620 
+        //					title: '办理工单',
621 
+        //					area: ['35%', '30%'], //宽高
622 
+        //				});
623 
+        //			}
624 
+        //申请延时
625 
+        function ys(str) {
626 
+            layer.open({
627 
+                type: 2,
628 
+                content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url，no代表不显示滚动条
629 
+                title: '申请延时',
630 
+                area: ['60%', '80%'], //宽高
631 
+            });
632 
+        }
633 
+        //审核申请延时
634 
+        function shys(str) {
635 
+            layer.open({
636 
+                type: 2,
637 
+                content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url，no代表不显示滚动条
638 
+                title: '审核延时申请',
639 
+                area: ['60%', '80%'], //宽高
640 
+            });
641 
+        }
642 
+        //诉求回访
643 
+        function hf(str) {
644 
+            layer.open({
645 
+                type: 2,
646 
+                content: "../CommonHtml/Back.html?wid=" + str, //iframe的url，no代表不显示滚动条
647 
+                title: '工单回访',
648 
+                area: ['60%', '80%'], //宽高
649 
+            });
650 
+        }
651 
+        //重办工单
652 
+        function cb(str) {
653 
+            layer.open({
654 
+                type: 2,
655 
+                content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url，no代表不显示滚动条
656 
+                title: '重办工单',
657 
+                area: ['60%', '80%'], //宽高
658 
+            });
659 
+        }
660 
+        //审核
661 
+        function audit(str) {
662 
+            layer.open({
663 
+                type: 2,
664 
+                content: "../CommonHtml/AuditDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
665 
+                title: '审核',
666 
+                area: ['60%', '80%'], //宽高
667 
+            });
668 
+        }
669 
+        //结案
670 
+        function Lawsuit(str) {
671 
+            layer.open({
672 
+                type: 2,
673 
+                content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url，no代表不显示滚动条
674 
+                title: '诉求单结案',
675 
+                area: ['60%', '80%'], //宽高
676 
+            });
677 
+        }
678 
+
679 
+        $('.Appeal').click(function () {
680 
+            layer.open({
681 
+                type: 2,
682 
+                content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url，no代表不显示滚动条
683 
+                title: '新增诉求',
684 
+                area: ['85%', '80%'], //宽高
685 
+            });
686 
+        })
687 
+        //上传文件
688 
+        function upload() {
689 
+            if (document.getElementById("upFile").files.length > 0) {
690 
+                var formData = new FormData();
691 
+                formData.append("upFile", document.getElementById("upFile").files[0]);
692 
+                formData.append("token", $.cookie("token"));
693 
+                $.ajax({
694 
+                    url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
695 
+                    type: "POST",
696 
+                    data: formData,
697 
+                    /**
698 
+                     *必须false才会自动加上正确的Content-Type
699 
+                     */
700 
+                    contentType: false,
701 
+                    /**
702 
+                     * 必须false才会避开jQuery对 formdata 的默认处理
703 
+                     * XMLHttpRequest会对 formdata 进行正确的处理
704 
+                     */
705 
+                    processData: false,
706 
+                    success: function (result) {
707 
+                        document.getElementById("upFile").outerHTML = document.getElementById("upFile")
708 
+                            .outerHTML;
709 
+                        $("#upFile").change(function () {
710 
+                            upload();
711 
+                        });
712 
+                        var r = $.parseJSON(result);
713 
+                        if (r.state.toLowerCase() == "success") {
714 
+                            $(".fjnr").text(r.data);
715 
+                            $("#scfj").show();
716 
+                        }
717 
+                    }
718 
+                });
719 
+            } else {
720 
+                layer.confirm('请上传文件！', {
721 
+                    btn: ['确定']
722 
+                });
723 
+            }
724 
+        }
725 
+        //来源
726 
+        function LY(obj) {
727 
+            obj.empty();
728 
+            obj.append('<option selected="selected" value="">请选择</option>');
729 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
730 
+                "token": $.cookie("token"),
731 
+                id: 1
732 
+            }, function (data) {
733 
+                if (data.state.toLowerCase() == "success") {
734 
+                    var content = data.data;
735 
+                    $(content).each(function (i, n) {
736 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
737 
+                            obj);
738 
+                    })
739 
+                }
740 
+            })
741 
+        }
742 
+        //类别
743 
+        function LB(obj) {
744 
+            obj.empty();
745 
+            obj.append('<option selected="selected" value="">请选择</option>');
746 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
747 
+                "token": $.cookie("token"),
748 
+                id: 2
749 
+            }, function (data) {
750 
+                if (data.state.toLowerCase() == "success") {
751 
+                    var content = data.data;
752 
+                    $(content).each(function (i, n) {
753 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
754 
+                            obj);
755 
+                    })
756 
+                }
757 
+            })
758 
+        }
759 
+        //		主题
760 
+        function ZT(obj) {
761 
+            obj.empty();
762 
+            obj.append('<option selected="selected" value="">请选择</option>');
763 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
764 
+                "token": $.cookie("token"),
765 
+                id: 3
766 
+            }, function (data) {
767 
+                if (data.state.toLowerCase() == "success") {
768 
+                    var content = data.data;
769 
+                    $(content).each(function (i, n) {
770 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
771 
+                            obj);
772 
+                    })
773 
+                }
774 
+            })
775 
+        }
776 
+
777 
+
778 
+        function tree() {
779 
+            $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
780 
+                "token": $.cookie("token"),
781 
+                //		"pid": pid
782 
+            }, function (result) {
783 
+                result = $.parseJSON(result);
784 
+                $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
785 
+            });
786 
+        }
787 
+        var setting1 = {
788 
+            data: {
789 
+                key: {
790 
+                    name: "F_DeptName"
791 
+                },
792 
+                simpleData: {
793 
+                    enable: true,
794 
+                    idKey: "F_DeptId",
795 
+                    pIdKey: "F_PartentId",
796 
+                    rootPId: 0
797 
+                }
798 
+            },
799 
+            callback: {
800 
+                onClick: zTreeOnClick
801 
+            }
802 
+        };
803 
+
804 
+        function zTreeOnClick(event, treeId, treeNode) {
805 
+            if (treeNode.level >= 1) {
806 
+                $('.inps').val(treeNode.F_DeptName);
807 
+                $("#PID").val(treeNode.F_DeptId);
808 
+                $("#Dpment").val(treeNode.F_DeptName);
809 
+                $(".Cleans").show();
810 
+            }
811 
+
812 
+        };
813 
+
814 
+        $(".exportFile").click(function () {
815 
+            var usercode_ = $("#ZX").val(); //坐席
816 
+            if (usercode_ != null) {
817 
+                $(usercode_).each(function (i, n) {
818 
+                    var obj1 = "";
819 
+                    obj1 = n + ",";
820 
+                    usercodeID += obj1;
821 
+                });
822 
+            } else {
823 
+                usercodeID = "";
824 
+            }
825 
+            // 调度员
826 
+            var ddusercodeID = "";
827 
+            var ddusercode_ = $("#yardman").val(); //坐席
828 
+            if (ddusercode_ != null) {
829 
+                $(ddusercode_).each(function (i, n) {
830 
+                    var obj2 = "";
831 
+                    obj2 = n + ",";
832 
+                    ddusercodeID += obj2;
833 
+                });
834 
+            } else {
835 
+                ddusercodeID = "";
836 
+            }
837 
+            var workid = $("#wids").val()
838 
+            var key = $("#key").val() //=关键字
839 
+            var tel = $("#tel").val() //=客户电话
840 
+            var name = $("#name").val() //=客户名称
841 
+            var usercode = usercodeID //=坐席工号
842 
+            var ddusercode = ddusercodeID
843 
+            var source = $("#source").val() //=来源&
844 
+            var starttime = $("#starttime").val() //=开始时间
845 
+            var endtime = $("#endtime").val() //=结束时间
846 
+            var deptid = $("#PID").val()
847 
+            var type = $("#type").val() //=工单类型
848 
+            var bigtype = $("#bigtype").val()
849 
+            var smalltype = $("#smalltype").val() //=小类别
850 
+            var sourcearea = $("#sourceAreas").val() //区域
851 
+            var state = $("#state").val() //=工单状态
852 
+            var tab = 0;
853 
+            var keyid = $("#keyid").val() //=关键词id
854 
+
855 
+            var url = huayi.config.callcenter_url + "WorkOrder/GetZXDealList?token=" + $.cookie("token");
856 
+            url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
857 
+                "&tel=" +
858 
+                tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
859 
+                source +
860 
+                "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
861 
+                sourcearea +
862 
+                "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=4" +
863 
+                "&isdc=1";
864 
+            window.location.href = url;
865 
+        })
866 
+    </script>
867 
+</body>
868 
+
869 
+</html>

+ 847 - 0
WebUI/CallCenterWeb.UI/ProvincialPlatformManagement/toSupervListProvincialPlatform.html
View File 

@@ -0,0 +1,847 @@
1 
+<!DOCTYPE html>
2 
+<html>
3 
+
4 
+<head>
5 
+    <meta charset="UTF-8">
6 
+    <title>已转督办</title>
7 
+    <script src="../Script/Common/huayi.load.js"></script>
8 
+    <script src="../Script/Common/huayi.config.js"></script>
9 
+    <link rel="stylesheet" href="../css/bootstrap-select.css">
10 
+    <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
11 
+    <link rel="stylesheet" href="../css/init.css" />
12 
+    <link rel="stylesheet" href="../js/layui/css/layui.css">
13 
+    <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
14 
+</head>
15 
+
16 
+<body class="gray-bg">
17 
+    <div class="wrapper wrapper-content animated fadeInRight">
18 
+        <div class="daoHang clearfix">
19 
+            <div class="dhLeft">
20 
+                <sapn>
21 
+                    <i class="syIcon"></i>位置：
22 
+                    <a href="javaScript:;" id="ReIndex">首页</a>&gt;
23 
+
24 
+                    <a href="" class="nowPosition">已转督办</a>
25 
+                </sapn>
26 
+            </div>
27 
+            <div class="dhRight">
28 
+                <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
29 
+            </div>
30 
+        </div>
31 
+        <div style="padding: 10px;" class="tj_content clearFix">
32 
+            <div style="padding: 10px;" class="tj_content clearFix">
33 
+                <div>
34 
+                    <span>【搜索信息】</span>
35 
+                    <div class="box_content">
36 
+                        <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
37 
+                            <tr>
38 
+                                <th>工单来源：</th>
39 
+                                <td>
40 
+                                    <select class="form-control" id="source">
41 
+                                    </select>
42 
+                                </td>
43 
+                                <th>来电号码：</th>
44 
+                                <td>
45 
+                                    <input type="text" id="tel" class="form-control" />
46 
+                                </td>
47 
+                                <th>录入时间：</th>
48 
+                                <td colspan="3">
49 
+                                    <input type="text" id="starttime" class="photo x-color laydate-icon"
50 
+                                        autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
51 
+                                        id="endtime" class="photo x-color laydate-icon" autocomplete="off"
52 
+                                        style="height: 35px;" />
53 
+                                </td>
54 
+                            </tr>
55 
+                            <tr>
56 
+                                <th>事项编号：</th>
57 
+                                <td>
58 
+                                    <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
59 
+                                </td>
60 
+                                <th><span class="nameJustified">来电人：</span></th>
61 
+                                <td>
62 
+                                    <input type="text" id="name" class="form-control" />
63 
+                                </td>
64 
+                                <th><span class="nameJustified">关键字：</span></th>
65 
+                                <td>
66 
+                                    <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
67 
+                                    <botton class="btns Seach">搜索</botton>
68 
+                                </td>
69 
+                            </tr>
70 
+                            <tr>
71 
+                                <th>受话坐席：</th>
72 
+                                <td>
73 
+                                    <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
74 
+                                        data-live-search="true">
75 
+                                        <option value="">请选择坐席</option>
76 
+                                    </select>
77 
+                                </td>
78 
+                                <th><span class="nameJustified">审核员：</span></th>
79 
+                                <td>
80 
+                                    <select id="yardman" name="select" class="selectpicker show-tick form-control"
81 
+                                        multiple data-live-search="true">
82 
+                                        <option value="">请选择调度员</option>
83 
+                                    </select>
84 
+                                </td>
85 
+                                <th>反映区域：</th>
86 
+                                <td>
87 
+                                    <select name="" id="sourceAreas" class="form-control Min-width">
88 
+                                    </select>
89 
+                                    <botton class="btns exportFile">导出</botton>
90 
+                                </td>
91 
+                            </tr>
92 
+                            <tr>
93 
+                                <th>承办单位：</th>
94 
+                                <td style="position: relative;">
95 
+                                    <div class="inpBox">
96 
+                                        <input type="text" class="inps"  />
97 
+                                        <i class="Cleans  fa fa-close"></i>
98 
+                                        <i class="xl xl_one"></i>
99 
+                                        <div class="addTree xlAdd">
100 
+                                            <ul id="addTreeDemo" class="ztree"></ul>
101 
+                                        </div>
102 
+                                    </div>
103 
+                                    <div class="selDpart1">
104 
+                                        <ul id="sponsor">
105 
+                                        </ul>
106 
+                                    </div>
107 
+                                </td>
108 
+                                <th>来电类型：</th>
109 
+                                <td>
110 
+                                    <select class="form-control" id="type">
111 
+                                    </select>
112 
+                                </td>
113 
+                                <th></th>
114 
+                                <td style="text-align: center;">
115 
+                                </td>
116 
+                            </tr>
117 
+                        </table>
118 
+                    </div>
119 
+                </div>
120 
+                <div>
121 
+                    <div style="width: 100%;padding: 10px;">
122 
+                        <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
123 
+                            data-pagination="true">
124 
+                            <thead>
125 
+                                <tr>
126 
+                                    <!-- <th data-checkbox="true"></th> -->
127 
+                                    <th data-formatter="serialNumber" data-align="center">
128 
+                                        序号
129 
+                                    </th>
130 
+                                    <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
131 
+                                    <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
132 
+                                    <th data-field="DeptName" data-align="center">承办单位</th>
133 
+                                    <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
134 
+                                    <th data-field="UserName" data-align="center">受理人</th>
135 
+                                    <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
136 
+                                    <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
137 
+                                    <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
138 
+                                    <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
139 
+                                    <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
140 
+                                </tr>
141 
+                            </thead>
142 
+                            <tbody class="list"></tbody>
143 
+                        </table>
144 
+                    </div>
145 
+                </div>
146 
+            </div>
147 
+        </div>
148 
+
149 
+        <!--下载框-->
150 
+        <div class="t-shade lyxz">
151 
+            <div class="shade_k">
152 
+                <div class="shade_title">
153 
+                    <span>录音播放与下载<srong class="cknum"></srong></span>
154 
+                    <span class="setwin gbly"><a>x</a></span>
155 
+                </div>
156 
+                <div class="shade_content">
157 
+                    <div class="Ly_box audiojs">
158 
+                    </div>
159 
+                </div>
160 
+            </div>
161 
+        </div>
162 
+        <input type="hidden" id="PID" />
163 
+        <input type="hidden" id="Dpment" />
164 
+    </div>
165 
+    <script src="../js/layui/layui.js"></script>
166 
+    <script src="../js/bootstrap-select.js"></script>
167 
+    <script src="../css/laydate/laydate.js"></script>
168 
+    <script src="../My97DatePicker/WdatePicker.js"></script>
169 
+    <script src="../js/zTree/jquery.ztree.core.js"></script>
170 
+    <script src="../js/search/screen.js"></script>
171 
+    <script src="../js/WorkOrder/WorkOrderList.js"></script>
172 
+
173 
+    <script>
174 
+        var wid = helper.request.queryString("states");
175 
+        if (wid) {
176 
+            $("#state").val(wid);
177 
+        }
178 
+        $(document).ready(function () {
179 
+            load();
180 
+            laydate.skin('blue');
181 
+            laydate({
182 
+                elem: '#starttime',
183 
+                event: 'focus',
184 
+                istime: true,
185 
+                format: 'YYYY-MM-DD hh:mm:ss'
186 
+            });
187 
+            laydate({
188 
+                elem: '#endtime',
189 
+                event: 'focus',
190 
+                istime: true,
191 
+                format: 'YYYY-MM-DD hh:mm:ss'
192 
+            });
193 
+        });
194 
+        //关闭录音弹出
195 
+        $(".gbly").click(function () {
196 
+            $(".lyxz").removeClass("cx");
197 
+            $('audio')[0].pause();
198 
+        });
199 
+        $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
200 
+            $('.success').removeClass('success'); //去除之前选中的行的，选中样式
201 
+            $(ele).addClass('success'); //添加当前选中的 success样式用于区别
202 
+        });
203 
+
204 
+        //获取查询信息
205 
+        function load() {
206 
+            //坐席
207 
+            var usercodeID = "";
208 
+            var usercode_ = $("#ZX").val(); //坐席
209 
+            if (usercode_ != null) {
210 
+                $(usercode_).each(function (i, n) {
211 
+                    var obj1 = '';
212 
+                    obj1 = n + ",";
213 
+                    usercodeID += obj1;
214 
+                })
215 
+            } else {
216 
+                usercodeID = ""
217 
+            }
218 
+            //      	调度员
219 
+            var ddusercodeID = "";
220 
+            var ddusercode_ = $("#yardman").val(); //坐席
221 
+            if (ddusercode_ != null) {
222 
+                $(ddusercode_).each(function (i, n) {
223 
+                    var obj2 = '';
224 
+                    obj2 = n + ",";
225 
+                    ddusercodeID += obj2;
226 
+                })
227 
+            } else {
228 
+                ddusercodeID = ""
229 
+            }
230 
+            //先销毁表格
231 
+            $('#orderlist').bootstrapTable('destroy');
232 
+            //初始化表格,动态从服务器加载数据
233 
+            $("#orderlist").bootstrapTable({
234 
+                method: "get", //使用get请求到服务器获取数据
235 
+                url: huayi.config.callcenter_url + "workorder/GetSupervList", //获取数据的Servlet地址
236 
+                contentType: "application/x-www-form-urlencoded",
237 
+                striped: true, //表格显示条纹
238 
+                pagination: true, //启动分页
239 
+                pageSize: 10, //每页显示的记录数
240 
+                pageNumber: 1, //当前第几页
241 
+                pageList: [10, 20, 50, 100], //记录数可选列表
242 
+                search: false, //是否启用查询
243 
+                showColumns: false, //显示下拉框勾选要显示的列
244 
+                showRefresh: false, //显示刷新按钮
245 
+                sidePagination: "server", //表示服务端请求
246 
+                //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
247 
+                //设置为limit可以获取limit, offset, search, sort, order
248 
+                queryParamsType: "undefined",
249 
+                queryParams: function queryParams(params) { //设置查询参数
250 
+                    var param = {
251 
+                        page: params.pageNumber,
252 
+                        pagesize: params.pageSize,
253 
+                        workid: $("#wids").val(),
254 
+                        state: $("#state").val(), //=工单状态
255 
+                        type: $("#type").val(), //=工单类型
256 
+                        bigtype: $("#bigtype").val(), //=大类别
257 
+                        smalltype: $("#smalltype").val(), //=小类别
258 
+                        key: $("#key").val(), //=关键字
259 
+                        tel: $("#tel").val(), //=客户电话
260 
+                        name: $("#name").val(), //=客户名称
261 
+                        usercode: usercodeID, //=坐席工号
262 
+                        ddusercode: ddusercodeID,
263 
+                        keyid: $("#keyid").val(), //=关键词id
264 
+                        source: $("#source").val(), //=来源&
265 
+                        starttime: $("#starttime").val(), //=开始时间
266 
+                        endtime: $("#endtime").val(), //=结束时间
267 
+                        deptid: $("#PID").val(),
268 
+                        type: $("#type").val(),
269 
+                        tab: $("#superviseType").val(), //待处理
270 
+                        sourcearea: $('#sourceAreas').val(), //区域
271 
+                        jianhang: 4, // 多媒体
272 
+                        token: $.cookie("token")
273 
+                    };
274 
+                    return param;
275 
+                },
276 
+                onLoadSuccess: function (data) { //加载成功时执行
277 
+                    //						layer.msg("加载成功");
278 
+                    //console.log(data);
279 
+                },
280 
+                onLoadError: function () { //加载失败时执行
281 
+                    //layer.msg("加载数据失败", { time: 1500, icon: 2 });
282 
+                }
283 
+            });
284 
+        }
285 
+        //状态
286 
+        function States(val, row) {
287 
+            var html = '';
288 
+            switch (val + '') {
289 
+                case '0':
290 
+                    html = '新工单';
291 
+                    if (row.F_IsReturn == 1) {
292 
+                        html = '新工单（回退）';
293 
+                    }
294 
+                    break;
295 
+                case '1':
296 
+                    html = '待交办';
297 
+                    break;
298 
+                case '2':
299 
+                    html = '待查收';
300 
+                    break;
301 
+                case '3':
302 
+                    html = '退回审核中';
303 
+                    break;
304 
+                case '4':
305 
+                    html = '办理中';
306 
+                    break;
307 
+                case '5':
308 
+                    html = '延时审核';
309 
+                    break;
310 
+                case '6':
311 
+                    html = '已办理';
312 
+                    break;
313 
+                case '7':
314 
+                    html = '已回访';
315 
+                    break;
316 
+                case '8':
317 
+                    html = '重办中';
318 
+                    break;
319 
+                case '9':
320 
+                    html = '已结案';
321 
+                    break;
322 
+            }
323 
+            return html;
324 
+
325 
+        }
326 
+        //时限
327 
+        function OverTime(val, row) {
328 
+            if (val == 1) {
329 
+                return '<div class="" style="cursor: pointer;">' +
330 
+                    '<span class="Greens">' + row.GapTime + '</span>' +
331 
+                    '</div>';
332 
+            } else if (val == 2) {
333 
+                return '<div class="" style="cursor: pointer;">' +
334 
+                    '<span class="Yellows">' + row.GapTime + '</span>' +
335 
+                    '</div>';
336 
+            } else if (val == 3) {
337 
+                return '<div class="" style="cursor: pointer;">' +
338 
+                    '<span class="Reds">' + row.GapTime + '</span>' +
339 
+                    '</div>';
340 
+            }
341 
+        }
342 
+        //办理时限
343 
+        function BanTime(val) {
344 
+            if (val) {
345 
+                var time = val.substring(0, val.indexOf(' '));
346 
+                return '<div class="" style="cursor: pointer;">' +
347 
+                    '<span>' + time + '</span>' +
348 
+                    '</div>';
349 
+            }
350 
+
351 
+        }
352 
+        //音频
353 
+        function setCode(val) {
354 
+            if (val) {
355 
+                return '<div class="imgs" style="cursor: pointer;">' +
356 
+                    '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
357 
+                    '</div>';
358 
+            } else {
359 
+                return '';
360 
+            }
361 
+        }
362 
+
363 
+        //编号
364 
+        function serialNumber(val, row, index) {
365 
+            return index + 1;
366 
+        }
367 
+
368 
+        function GetCont(val) {
369 
+            if (val) {
370 
+                var str = '<div '
371 
+                if (val.length > 10) {
372 
+                    str = str + ' title="' + val + '" ';
373 
+                    val = val.substr(0, 10) + "...";
374 
+                }
375 
+                return str + '>' + val + '</div>';
376 
+            } else {
377 
+                return '';
378 
+            }
379 
+        }
380 
+        //操作
381 
+        function Dispose(val, row) {
382 
+            var Rows = row.Buttons;
383 
+            //          alert(row.F_WorkOrderId);
384 
+            var WorkOrderId = row.F_WorkOrderId;
385 
+            var html = '';
386 
+            // if (row.F_WorkState == '1') {
387 
+            //     html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>';
388 
+            // }
389 
+            for (var i = 0; i < Rows.length; i++) {
390 
+
391 
+                var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
392 
+                if (html1) {
393 
+                    html1 = html1.replace("data", val);
394 
+                    html1 = html1.replace("row", row.F_MainDeptId);
395 
+                }
396 
+                html += html1;
397 
+
398 
+            }
399 
+
400 
+            return html;
401 
+        }
402 
+
403 
+        //转派
404 
+        function redeploy(WorkOrderId) {
405 
+            layer.open({
406 
+                type: 2,
407 
+                content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url，no代表不显示滚动条
408 
+                title: '转派',
409 
+                area: ['85%', '80%'], //宽高
410 
+            });
411 
+        }
412 
+        //编辑
413 
+        function bj(str) {
414 
+            layer.open({
415 
+                type: 2,
416 
+                content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url，no代表不显示滚动条
417 
+                title: '编辑工单',
418 
+                area: ['96%', '85%'], //宽高
419 
+            });
420 
+        }
421 
+        //删除
422 
+        function move(str) {
423 
+            layer.confirm('确定删除工单？', {
424 
+                btn: ['是', '否'] //按钮
425 
+            }, function () {
426 
+                $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
427 
+                    ids: str,
428 
+                    token: $.cookie("token")
429 
+                }, function (result) {
430 
+                    result = JSON.parse(result);
431 
+                    if (result.state.toLowerCase() == "success") {
432 
+                        layer.msg("删除成功");
433 
+                        load();
434 
+                    }
435 
+                })
436 
+            });
437 
+        }
438 
+        //提交
439 
+        function tj(str) {
440 
+            layer.confirm('确定要提交工单么？', {
441 
+                btn: ['确定', '取消'] //按钮
442 
+            }, function () {
443 
+                //请求后台数据
444 
+                /*发送请求*/
445 
+                $.post(huayi.config.callcenter_url + "Affairs/SubmitWorkOrder", {
446 
+                    ids: str,
447 
+                    token: $.cookie("token")
448 
+                }, function (result) {
449 
+                    result = JSON.parse(result);
450 
+                    if (result.state.toLowerCase() == "success") {
451 
+                        layer.msg("提交成功");
452 
+                        load();
453 
+                    }
454 
+                })
455 
+            });
456 
+        }
457 
+        //交办
458 
+        function jb(str) {
459 
+            layer.open({
460 
+                type: 2,
461 
+                content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url，no代表不显示滚动条
462 
+                title: '工单交办',
463 
+                area: ['87%', '80%'], //宽高
464 
+            });
465 
+        }
466 
+
467 
+        //领导批示
468 
+        function lader(str) {
469 
+            layer.open({
470 
+                type: 2,
471 
+                content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url，no代表不显示滚动条
472 
+                title: '领导批示',
473 
+                area: ['60%', '80%'], //宽高
474 
+            });
475 
+        }
476 
+        //市长批示
477 
+        function city(str) {
478 
+            layer.open({
479 
+                type: 2,
480 
+                content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url，no代表不显示滚动条
481 
+                title: '领导批示',
482 
+                area: ['60%', '80%'], //宽高
483 
+            });
484 
+        }
485 
+        //办理
486 
+        function bl(str) {
487 
+            layer.open({
488 
+                type: 2,
489 
+                content: "../CommonHtml/banli.html?wid=" + str, //iframe的url，no代表不显示滚动条
490 
+                title: '办理工单',
491 
+                area: ['60%', '80%'], //宽高
492 
+            });
493 
+        }
494 
+        //督办
495 
+        function Supervision(str, supervision) {
496 
+            layer.open({
497 
+                type: 2,
498 
+                state: 1,
499 
+                content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' + '&state=1' + '&depId=' +
500 
+                    supervision, //iframe的url，no代表不显示滚动条
501 
+                title: '督办',
502 
+                area: ['60%', '80%'], //宽高
503 
+            });
504 
+        }
505 
+        //不督办
506 
+        function ndb(str) {
507 
+            layer.open({
508 
+                type: 2,
509 
+                state: 2,
510 
+                content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' +
511 
+                    '&state=2', //iframe的url，no代表不显示滚动条
512 
+                title: '督办',
513 
+                area: ['60%', '80%'], //宽高
514 
+            });
515 
+        }
516 
+        //督查
517 
+        function Supervision_(str) {
518 
+            layer.open({
519 
+                type: 2,
520 
+                content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url，no代表不显示滚动条
521 
+                title: '监察',
522 
+                area: ['60%', '80%'], //宽高
523 
+            });
524 
+        }
525 
+        //强制结案
526 
+        function StrongLawsuit(str) {
527 
+            layer.open({
528 
+                type: 2,
529 
+                content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url，no代表不显示滚动条
530 
+                title: '强制结案',
531 
+                area: ['60%', '80%'], //宽高
532 
+            });
533 
+        }
534 
+        //回退BackDtail
535 
+        function BackDtail(str) {
536 
+            layer.open({
537 
+                type: 2,
538 
+                content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
539 
+                title: '工单回退',
540 
+                area: ['60%', '80%'], //宽高
541 
+            });
542 
+        }
543 
+        //查收
544 
+        function cs(str) {
545 
+            layer.confirm('确定要查收？', {
546 
+                btn: ['是', '否'] //按钮
547 
+            }, function () {
548 
+                $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
549 
+                    workorderid: str,
550 
+                    token: $.cookie("token")
551 
+                }, function (result) {
552 
+                    result = JSON.parse(result);
553 
+                    if (result.state.toLowerCase() == "success") {
554 
+                        layer.msg("查收成功");
555 
+                        load();
556 
+                    }
557 
+                })
558 
+            });
559 
+        }
560 
+        //收回
561 
+        function sh(str) {
562 
+            layer.confirm('确定要回收？', {
563 
+                btn: ['是', '否'] //按钮
564 
+            }, function () {
565 
+                $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
566 
+                    workorderid: str,
567 
+                    token: $.cookie("token")
568 
+                }, function (result) {
569 
+                    result = JSON.parse(result);
570 
+                    if (result.state.toLowerCase() == "success") {
571 
+                        layer.msg("回收");
572 
+                        load();
573 
+                    }
574 
+                })
575 
+            });
576 
+        }
577 
+        //强制回收
578 
+        function recycles() {
579 
+            layer.confirm('确定要强制退回吗？', {
580 
+                btn: ['是', '否'] //按钮
581 
+            });
582 
+        }
583 
+        //退回申请
584 
+        function th(str) {
585 
+            layer.open({
586 
+                type: 2,
587 
+                content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url，no代表不显示滚动条
588 
+                title: '申请退回工单',
589 
+                area: ['60%', '80%'], //宽高
590 
+            });
591 
+        }
592 
+        //审核退回申请
593 
+        function shth(str) {
594 
+            layer.open({
595 
+                type: 2,
596 
+                content: "../CommonHtml/shth.html?wid=" + str, //iframe的url，no代表不显示滚动条
597 
+                title: '审核退回申请',
598 
+                area: ['60%', '80%'], //宽高
599 
+            });
600 
+        }
601 
+        //办理
602 
+        //			function th(str) {
603 
+        //				layer.open({
604 
+        //					type: 2,
605 
+        //					content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url，no代表不显示滚动条
606 
+        //					title: '办理工单',
607 
+        //					area: ['35%', '30%'], //宽高
608 
+        //				});
609 
+        //			}
610 
+        //申请延时
611 
+        function ys(str) {
612 
+            layer.open({
613 
+                type: 2,
614 
+                content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url，no代表不显示滚动条
615 
+                title: '申请延时',
616 
+                area: ['60%', '80%'], //宽高
617 
+            });
618 
+        }
619 
+        //审核申请延时
620 
+        function shys(str) {
621 
+            layer.open({
622 
+                type: 2,
623 
+                content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url，no代表不显示滚动条
624 
+                title: '审核延时申请',
625 
+                area: ['60%', '80%'], //宽高
626 
+            });
627 
+        }
628 
+        //诉求回访
629 
+        function hf(str) {
630 
+            layer.open({
631 
+                type: 2,
632 
+                content: "../CommonHtml/Back.html?wid=" + str, //iframe的url，no代表不显示滚动条
633 
+                title: '工单回访',
634 
+                area: ['60%', '80%'], //宽高
635 
+            });
636 
+        }
637 
+        //重办工单
638 
+        function cb(str) {
639 
+            layer.open({
640 
+                type: 2,
641 
+                content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url，no代表不显示滚动条
642 
+                title: '重办工单',
643 
+                area: ['60%', '80%'], //宽高
644 
+            });
645 
+        }
646 
+        //结案
647 
+        function Lawsuit(str) {
648 
+            layer.open({
649 
+                type: 2,
650 
+                content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url，no代表不显示滚动条
651 
+                title: '诉求单结案',
652 
+                area: ['60%', '80%'], //宽高
653 
+            });
654 
+        }
655 
+
656 
+        $('.Appeal').click(function () {
657 
+            layer.open({
658 
+                type: 2,
659 
+                content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url，no代表不显示滚动条
660 
+                title: '新增诉求',
661 
+                area: ['85%', '80%'], //宽高
662 
+            });
663 
+        })
664 
+        //上传文件
665 
+        function upload() {
666 
+            if (document.getElementById("upFile").files.length > 0) {
667 
+                var formData = new FormData();
668 
+                formData.append("upFile", document.getElementById("upFile").files[0]);
669 
+                formData.append("token", $.cookie("token"));
670 
+                $.ajax({
671 
+                    url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
672 
+                    type: "POST",
673 
+                    data: formData,
674 
+                    /**
675 
+                     *必须false才会自动加上正确的Content-Type
676 
+                     */
677 
+                    contentType: false,
678 
+                    /**
679 
+                     * 必须false才会避开jQuery对 formdata 的默认处理
680 
+                     * XMLHttpRequest会对 formdata 进行正确的处理
681 
+                     */
682 
+                    processData: false,
683 
+                    success: function (result) {
684 
+                        document.getElementById("upFile").outerHTML = document.getElementById("upFile")
685 
+                            .outerHTML;
686 
+                        $("#upFile").change(function () {
687 
+                            upload();
688 
+                        });
689 
+                        var r = $.parseJSON(result);
690 
+                        if (r.state.toLowerCase() == "success") {
691 
+                            $(".fjnr").text(r.data);
692 
+                            $("#scfj").show();
693 
+                        }
694 
+                    }
695 
+                });
696 
+            } else {
697 
+                layer.confirm('请上传文件！', {
698 
+                    btn: ['确定']
699 
+                });
700 
+            }
701 
+        }
702 
+        //来源
703 
+        function LY(obj) {
704 
+            obj.empty();
705 
+            obj.append('<option selected="selected" value="">请选择</option>');
706 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
707 
+                "token": $.cookie("token"),
708 
+                id: 1
709 
+            }, function (data) {
710 
+                if (data.state.toLowerCase() == "success") {
711 
+                    var content = data.data;
712 
+                    $(content).each(function (i, n) {
713 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
714 
+                            obj);
715 
+                    })
716 
+                }
717 
+            })
718 
+        }
719 
+        //类别
720 
+        function LB(obj) {
721 
+            obj.empty();
722 
+            obj.append('<option selected="selected" value="">请选择</option>');
723 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
724 
+                "token": $.cookie("token"),
725 
+                id: 2
726 
+            }, function (data) {
727 
+                if (data.state.toLowerCase() == "success") {
728 
+                    var content = data.data;
729 
+                    $(content).each(function (i, n) {
730 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
731 
+                            obj);
732 
+                    })
733 
+                }
734 
+            })
735 
+        }
736 
+        //		主题
737 
+        function ZT(obj) {
738 
+            obj.empty();
739 
+            obj.append('<option selected="selected" value="">请选择</option>');
740 
+            $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
741 
+                "token": $.cookie("token"),
742 
+                id: 3
743 
+            }, function (data) {
744 
+                if (data.state.toLowerCase() == "success") {
745 
+                    var content = data.data;
746 
+                    $(content).each(function (i, n) {
747 
+                        $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
748 
+                            obj);
749 
+                    })
750 
+                }
751 
+            })
752 
+        }
753 
+
754 
+
755 
+        function tree() {
756 
+            $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
757 
+                "token": $.cookie("token"),
758 
+                //		"pid": pid
759 
+            }, function (result) {
760 
+                result = $.parseJSON(result);
761 
+                $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
762 
+            });
763 
+        }
764 
+        var setting1 = {
765 
+            data: {
766 
+                key: {
767 
+                    name: "F_DeptName"
768 
+                },
769 
+                simpleData: {
770 
+                    enable: true,
771 
+                    idKey: "F_DeptId",
772 
+                    pIdKey: "F_PartentId",
773 
+                    rootPId: 0
774 
+                }
775 
+            },
776 
+            callback: {
777 
+                onClick: zTreeOnClick
778 
+            }
779 
+        };
780 
+
781 
+        function zTreeOnClick(event, treeId, treeNode) {
782 
+            if (treeNode.level >= 1) {
783 
+                $('.inps').val(treeNode.F_DeptName);
784 
+                $("#PID").val(treeNode.F_DeptId);
785 
+                $("#Dpment").val(treeNode.F_DeptName);
786 
+                $(".Cleans").show();
787 
+            }
788 
+
789 
+        };
790 
+
791 
+        $(".exportFile").click(function () {
792 
+            var usercode_ = $("#ZX").val(); //坐席
793 
+            if (usercode_ != null) {
794 
+                $(usercode_).each(function (i, n) {
795 
+                    var obj1 = "";
796 
+                    obj1 = n + ",";
797 
+                    usercodeID += obj1;
798 
+                });
799 
+            } else {
800 
+                usercodeID = "";
801 
+            }
802 
+            // 调度员
803 
+            var ddusercodeID = "";
804 
+            var ddusercode_ = $("#yardman").val(); //坐席
805 
+            if (ddusercode_ != null) {
806 
+                $(ddusercode_).each(function (i, n) {
807 
+                    var obj2 = "";
808 
+                    obj2 = n + ",";
809 
+                    ddusercodeID += obj2;
810 
+                });
811 
+            } else {
812 
+                ddusercodeID = "";
813 
+            }
814 
+
815 
+            var workid = $("#wids").val()
816 
+            var key = $("#key").val() //=关键字
817 
+            var tel = $("#tel").val() //=客户电话
818 
+            var name = $("#name").val() //=客户名称
819 
+            var usercode = usercodeID //=坐席工号
820 
+            var ddusercode = ddusercodeID
821 
+            var source = $("#source").val() //=来源&
822 
+            var starttime = $("#starttime").val() //=开始时间
823 
+            var endtime = $("#endtime").val() //=结束时间
824 
+            var deptid = $("#PID").val()
825 
+            var type = $("#type").val() //=工单类型
826 
+            var bigtype = $("#bigtype").val()
827 
+            var smalltype = $("#smalltype").val() //=小类别
828 
+            var sourcearea = $("#sourceAreas").val() //区域
829 
+            var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
830 
+            var tab = $("#superviseType").val();
831 
+            var keyid = $("#keyid").val() //=关键词id
832 
+
833 
+            var url = huayi.config.callcenter_url + "workorder/GetSupervList?token=" + $.cookie("token");
834 
+            url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
835 
+                "&tel=" +
836 
+                tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
837 
+                source +
838 
+                "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
839 
+                sourcearea +
840 
+                "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=4" +
841 
+                "&isdc=1";
842 
+            window.location.href = url;
843 
+        })
844 
+    </script>
845 
+</body>
846 
+
847 
+</html>

+ 3 - 3
WebUI/CallCenterWeb.UI/Script/Common/huayi.config.js
View File 

@@ -51,9 +51,9 @@ huayi.config = {
51 51
52 52 
                 "<a class='xg' onclick='provincialPlatformSignup(\"data\")' title='省平台签收'>签收</a>", // 省平台签收35
53 53 
         		"<a class='xg' onclick='provincialPlatformReturn(\"data\")' title='省平台退回'>退回</a>", // 省平台退回36
54 
-                 "<a class='xg' onclick='provincialPlatformApplicationDelay(\"data\",\"1\")' title='省平台申请延时退回'>申请延时退回</a>", // 37省平台退回申请延时
55 
-                "<a class='xg' onclick='provincialPlatformApplicationDelay(\"data\"，0)' title='省平台申请延时退回'>申请延时</a>", //38 省平台退回申请延时
56 
-                "<a class='xg' onclick='provincialPlatformFeedback(\"data\")' title='省平台反馈'>省平台结案</a>", // 省平台反馈39
54 
+                "<a class='xg' onclick='provincialPlatformApplicationDelay(\"data\",\"1\")' title='省平台申请延时退回'>申请延时退回</a>", // 37省平台退回申请延时
55 
+                "<a class='xg' onclick='provincialPlatformFeedback(\"data\")' title='省平台反馈'>省平台结案</a>", // 省平台反馈38
56 
+                "<a class='xg' onclick='provincialPlatformApplicationDelay(\"data\",\"0\")' title='省平台申请延时'>申请延时</a>", //39 省平台退回申请延时
57 57 
                 "<a class='xg' onclick='reportServiceWorkOrder(\"data\")' title='服务工单上报'>上报</a>", // 服务工单上报40
58 58
59 59 
 			],

+ 85 - 0
WebUI/CallCenterWeb.UI/chatWith.html
View File 

@@ -0,0 +1,85 @@
1 
+<!DOCTYPE html>
2 
+<html>
3 
+	<head>
4 
+		<meta charset="UTF-8">
5 
+		<script src="./Script/Common/huayi.load.js"></script>
6 
+		<script src="./Script/Common/huayi.config.js"></script>
7 
+		<link rel="stylesheet" href="css/init.css" />
8 
+		<link rel="stylesheet" href="css/chat.css" />
9 
+		<title>聊天窗口</title>
10 
+	</head>
11 
+	<body>
12 
+		<div id="chat">
13 
+			<div class="chat_left">
14 
+				<ul>
15 
+
16 
+				</ul>
17 
+			</div>
18 
+			<div class="chat_sidebar">
19 
+				<div class="pic_card">
20 
+					<div class="chat_sidebar_head">
21 
+						<img class="ver_middle" src="img/chat_pic.jpg" alt="" width="40" height="40" />
22 
+						<p class="chat_name">Coffce</p>
23 
+					</div>
24 
+					<div class="chat_sidebar_foot">
25 
+						<input type="text" class="sidebar_foot_seach" placeholder="search user..." />
26 
+					</div>
27 
+				</div>
28 
+			 	<div class="chat_sidebar_list">
29 
+			 		<ul>
30 
+			 			<!--<li class="actives">
31 
+			 				<img class="ver_middle"  src="img/chat_list1.png" alt="" width="30" height="30"/>
32 
+			 				<p class="chat_name">技术-小白</p>
33 
+			 			</li>
34 
+			 			<li>
35 
+			 				<img class="ver_middle"  src="img/chat_list2.jpg" alt="" width="30" height="30"/>
36 
+			 				<p class="chat_name">WebPack</p>
37 
+			 			</li>-->
38 
+			 		</ul>
39 
+
40 
+			 	</div>
41 
+			</div>
42 
+			<div class="chat_main">
43 
+				<div class="chat_person disnone">
44 
+			 		<p class="chat_name"></p>
45 
+				</div>
46 
+				<div class="main_message">
47 
+					<ul class="chatlist_con">
48 
+						<!--<li>
49 
+							<p class="message_time"><span>10:00</span></p>
50 
+							<div class="message_mincon">
51 
+				 				<img class="ver_middle"  src="img/chat_list1.png" alt="" width="30" height="30"/>
52 
+				 				<div class="message_text">
53 
+				 					Hello，这是一个基于Vue + Webpack构建的简单chat示例，聊天记录保存在localStorge。简单演示了Vue的基础特性和webpack配置。
54 
+				 				</div>
55 
+							</div>
56 
+						</li>
57 
+						<li>
58 
+							<p class="message_time"><span>10:00</span></p>
59 
+							<div class="message_mincon self">
60 
+				 				<img class="ver_middle"  src="img/chat_pic.jpg" alt="" width="30" height="30"/>
61 
+				 				<div class="message_text">
62 
+				 					我知道吖
63 
+				 				</div>
64 
+							</div>
65 
+						</li>-->
66 
+
67 
+					</ul>
68 
+				</div>
69 
+				<div class="main_sendMessage disnone">
70 
+					<textarea name="" rows="" cols="" placeholder="按Enter 发送" class="send_content"></textarea>
71 
+
72 
+				    <div class="send_btn">
73 
+				    	<button class="sendTo">发送(S)</button>
74 
+				    </div>
75 
+
76 
+				</div>
77 
+
78 
+			</div>
79 
+			<input type="hidden" class="IsToAll" value="1"/>
80 
+			<input type="hidden" class="RoleId" value="0"/>
81 
+			<input type="hidden" class="UserId" value="0"/>
82 
+		</div>
83 
+		<script src="./js/chat.js"></script>
84 
+	</body>
85 
+</html>

+ 1 - 1
WebUI/CallCenterWeb.UI/login.html
View File 

@@ -108,6 +108,7 @@
108 108 
 				if (!$.cookie("callcenter_url")) {
109 109 
 					$.ajax({
110 110 
 						type:"get",
111 
+						// url:"http://k100.800100.net/SysConfig/GetConfig",
111 112 
 						url: huayi.config.callcenter_url + "Login/GetAuAuthDate",
112 113 
 						async:false,
113 114 
 						success:function(res){
 
@@ -125,7 +126,6 @@
125 126 
 							    }else{
126 127 
 							    	window.location.href = "home.html";
127 128 
 							    }
128 
-
129 129 
 							} else {
130 130 
 								layer.confirm(res.message, {
131 131 
 									icon: 2,

+ 145 - 0
WebUI/CallCenterWeb.UI/zhiShiKu/commonHtml/addReply.html
View File 

@@ -0,0 +1,145 @@
1 
+<!DOCTYPE html>
2 
+<html>
3 
+
4 
+	<head>
5 
+		<meta charset="UTF-8">
6 
+		<script src="../../Script/Common/huayi.load.js"></script>
7 
+		<script src="../../Script/Common/huayi.config.js"></script>
8 
+		<link rel="stylesheet"  href="../../css/init.css"/>
9 
+		<title>知识库答复</title>
10 
+		<style>
11 
+			.m-kuang {
12 
+				width: 50%;
13 
+				background-color: #FFF;
14 
+				background-image: none;
15 
+				border: 1px solid #ccc;
16 
+				border-radius: 1px;
17 
+				color: inherit;
18 
+				padding: 6px 12px;
19 
+				outline: none;
20 
+				vertical-align: middle;
21 
+			}
22 
+			table th {
23 
+				width: 20%;
24 
+				text-align: right;
25 
+				border-top: 0!important;
26 
+			}
27 
+			table td {
28 
+				border-top: 0!important;
29 
+			}
30 
+			.content {
31 
+				margin-top: 15px;
32 
+			}
33 
+			.selectTwo{
34 
+				width: 45%;
35 
+				margin-right: 5%;
36 
+			}
37 
+			#SecondCategoryCode{
38 
+				display: none;
39 
+			}
40 
+		</style>
41 
+	</head>
42 
+
43 
+	<body class="gray-bg">
44 
+		<div class="container-fluid wrapper-content animated fadeInRight">
45 
+			<div class="content">
46 
+				<table class="table">
47 
+					<tr>
48 
+						<th>
49 
+							<b>标题：</b>
50 
+						</th>
51 
+						<td>
52 
+							<input type="text " class="m-kuang zs_t" id="KINFO_KNAME" autocomplete="off" />
53 
+						</td>
54 
+					</tr>
55 
+					<tr>
56 
+						<th>生效时间：</th>
57 
+	                    <td >
58 
+	                        <input type="text" class="m-kuang zs_t" id="KINFO_BEGINDATE" class="" placeholder="请选择时间"/>
59 
+	                    </td>
60 
+					</tr>
61 
+					<tr>
62 
+						<th>失效时间：</th>
63 
+	                    <td >
64 
+	                        <input type="text" class="m-kuang zs_t" id="KINFO_DISABLEDATE" class="" placeholder="请选择时间" />
65 
+	                    </td>
66 
+					</tr>
67 
+					<tr>
68 
+						<th>
69 
+							<b>内容：</b>
70 
+						</th>
71 
+						<td>
72 
+							<textarea data-adaptheight id="KINFO_KCONTENT" name="content" style="width: 80%;height: 200px;"></textarea>
73 
+						</td>
74 
+					</tr>
75 
+					<tr>
76 
+						<td colspan="2" class="text-center">
77 
+							<button class="btns tiJiao">提交</button>
78 
+						</td>
79 
+					</tr>
80 
+				</table>
81 
+			</div>
82 
+
83 
+		</div>
84 
+
85 
+		<script src="../../css/layer/layer.js"></script>
86 
+		<script src="../../js/laydate/laydate.js"></script>
87 
+		<script>
88 
+			var id =helper.request.queryString("id")
89 
+			var replyState =helper.request.queryString("replyState")
90 
+			$(document).ready(function(){
91 
+				if (replyState ==="1") {
92 
+					url = "Affairs/kinfo_answer"
93 
+				}else if (replyState ==="2"){
94 
+					url = "Affairs/kinfo_againanswer"
95 
+				}
96 
+				console.log(url)
97 
+				laydate.render({
98 
+					elem: '#KINFO_BEGINDATE',
99 
+					theme: '#00a1cb',
100 
+					type: 'datetime',
101 
+					format: 'yyyy-MM-dd HH:mm:ss'
102 
+				});
103 
+				laydate.render({
104 
+					elem: '#KINFO_DISABLEDATE',
105 
+					theme: '#00a1cb',
106 
+					type: 'datetime',
107 
+					format: 'yyyy-MM-dd HH:mm:ss'
108 
+				});
109 
+				if (replyState) {
110 
+
111 
+				}
112 
+			})
113 
+			$('.tiJiao').click(function(){
114 
+				add()
115 
+			});
116 
+
117 
+			function add(){
118 
+				$.ajax({
119 
+					type:"post",
120 
+					url:huayi.config.callcenter_url+url,
121 
+					async:true,
122 
+					dataType:'json',
123 
+					data:{
124 
+						token:$.cookie("token"),
125 
+						id:id,
126 
+						KINFO_KNAME:$("#KINFO_KNAME").val(),	//知识标题
127 
+						KINFO_KCONTENT:$("#KINFO_KCONTENT").val(), //知识内容
128 
+						KINFO_BEGINDATE:$("#KINFO_BEGINDATE").val(),	//生效时间
129 
+						KINFO_DISABLEDATE:$("#KINFO_DISABLEDATE").val()//失效时间
130 
+					},
131 
+					success:function(data){
132 
+						if(data.state.toLowerCase()=="success"){
133 
+							var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
134 
+                    		parent.layer.close(index); //再执行关闭
135 
+						  	parent.initTable(id);
136 
+							parent.layer.msg("添加成功");
137 
+						}
138 
+					}
139 
+				});
140 
+			}
141 
+
142 
+		</script>
143 
+	</body>
144 
+
145 
+</html>

+ 105 - 0
WebUI/CallCenterWeb.UI/zhiShiKu/commonHtml/refuseReply.html
View File 

@@ -0,0 +1,105 @@
1 
+<!DOCTYPE html>
2 
+<html>
3 
+
4 
+	<head>
5 
+		<meta charset="UTF-8">
6 
+		<script src="../../Script/Common/huayi.load.js"></script>
7 
+		<script src="../../Script/Common/huayi.config.js"></script>
8 
+		<link rel="stylesheet"  href="../../css/init.css"/>
9 
+		<title>知识库答复</title>
10 
+		<style>
11 
+			.m-kuang {
12 
+				width: 50%;
13 
+				background-color: #FFF;
14 
+				background-image: none;
15 
+				border: 1px solid #ccc;
16 
+				border-radius: 1px;
17 
+				color: inherit;
18 
+				padding: 6px 12px;
19 
+				outline: none;
20 
+				vertical-align: middle;
21 
+			}
22 
+			table th {
23 
+				width: 20%;
24 
+				text-align: right;
25 
+				border-top: 0!important;
26 
+			}
27 
+			table td {
28 
+				border-top: 0!important;
29 
+			}
30 
+			.content {
31 
+				margin-top: 15px;
32 
+			}
33 
+			.selectTwo{
34 
+				width: 45%;
35 
+				margin-right: 5%;
36 
+			}
37 
+			#SecondCategoryCode{
38 
+				display: none;
39 
+			}
40 
+		</style>
41 
+	</head>
42 
+
43 
+	<body class="gray-bg">
44 
+		<div class="container-fluid wrapper-content animated fadeInRight">
45 
+			<div class="content">
46 
+				<table class="table">
47 
+
48 
+					<tr>
49 
+						<th>
50 
+							<b>内容：</b>
51 
+						</th>
52 
+						<td>
53 
+							<textarea data-adaptheight id="KINFO_REASON" name="content" style="width: 80%;height: 200px;"></textarea>
54 
+						</td>
55 
+					</tr>
56 
+					<tr>
57 
+						<td colspan="2" class="text-center">
58 
+							<button class="btns tiJiao">提交</button>
59 
+						</td>
60 
+					</tr>
61 
+				</table>
62 
+			</div>
63 
+
64 
+		</div>
65 
+
66 
+		<script src="../../css/layer/layer.js"></script>
67 
+
68 
+		<script>
69 
+			var id =helper.request.queryString("id")
70 
+			var url;
71 
+			console.log(id)
72 
+			$(document).ready(function(){
73 
+
74 
+			})
75 
+
76 
+			$('.tiJiao').click(function(){
77 
+				add()
78 
+			});
79 
+
80 
+			function add(){
81 
+				$.ajax({
82 
+					type:"post",
83 
+					url:huayi.config.callcenter_url+'Affairs/kinfo_refuse',
84 
+					async:true,
85 
+					dataType:'json',
86 
+					data:{
87 
+						token:$.cookie("token"),
88 
+						id:id,
89 
+						KINFO_REASON:$("#KINFO_REASON").val(),	//拒绝答复原因
90 
+					},
91 
+					success:function(data){
92 
+						if(data.state.toLowerCase()=="success"){
93 
+							var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
94 
+                    		parent.layer.close(index); //再执行关闭
95 
+						  	parent.initTable(id);
96 
+							parent.layer.msg("拒绝成功");
97 
+						}
98 
+					}
99 
+				});
100 
+			}
101 
+
102 
+		</script>
103 
+	</body>
104 
+
105 
+</html>

+ 110 - 0
WebUI/CallCenterWeb.UI/zhiShiKu/commonHtml/replyDetail.html
View File 

@@ -0,0 +1,110 @@
1 
+<!DOCTYPE html>
2 
+<html>
3 
+<head>
4 
+    <meta charset="UTF-8">
5 
+    <script src="../../Script/Common/huayi.load.js"></script>
6 
+    <script src="../../Script/Common/huayi.config.js"></script>
7 
+    <title>知识库详情</title>
8 
+    <style>
9 
+    	.Table{
10 
+    		margin-left: 120px;
11 
+    		margin-top: 30px;
12 
+    		font-size: 14px;
13 
+    	}
14 
+        .Table tbody tr{
15 
+        	line-height: 30px;
16 
+
17 
+        }
18 
+    </style>
19 
+</head>
20 
+<body>
21 
+    <div class="container-fluid diff-wrapper">
22 
+		<table class="Table" border="0" cellspacing="0" cellpadding="0">
23 
+			<tbody>
24 
+		        <tr>
25 
+					<th>标题：</th>
26 
+					<td><span id="KINFO_KNAME"></span></td>
27 
+				</tr>
28 
+				<tr>
29 
+					<th>内容：</th>
30 
+					<td><span id="KINFO_KCONTENT"></span></td>
31 
+				</tr>
32 
+				<tr>
33 
+					<th>回复标题：</th>
34 
+					<td><span id="ReKINFO_KNAME"></span></td>
35 
+				</tr>
36 
+				<tr>
37 
+					<th>回复内容：</th>
38 
+					<td><span id="ReKINFO_KCONTENT"></span></td>
39 
+				</tr>
40 
+
41 
+				<tr>
42 
+					<th>生效时间：</th>
43 
+					<td><span id="KINFO_BEGINDATE"></span></td>
44 
+				</tr>
45 
+				<tr>
46 
+					<th>失效时间：</th>
47 
+					<td><span id="KINFO_DISABLEDATE"></span></td>
48 
+				</tr>
49 
+				<tr>
50 
+					<th>回复人：</th>
51 
+					<td><span id="ReUser"></span></td>
52 
+				</tr>
53 
+				<tr>
54 
+					<th>拒绝答复原因：</th>
55 
+					<td><span id="KINFO_REASON"></span></td>
56 
+				</tr>
57 
+				<tr>
58 
+					<th>退回原因：</th>
59 
+					<td><span id="ReKINFO_REASON"></span></td>
60 
+				</tr>
61 
+				<tr>
62 
+					<th>状态：</th>
63 
+					<td><span id="F_State"></span></td>
64 
+				</tr>
65 
+				<tr>
66 
+					<th>添加时间：</th>
67 
+					<td><span id="F_CreateTime"></span></td>
68 
+				</tr>
69 
+			</tbody>
70 
+		</table>
71 
+
72 
+    </div>
73 
+    <script src="../js/common.js"></script>
74 
+    <script>
75 
+       var id = helper.request.queryString("id")
76 
+		$(document).ready(function(){
77 
+			getDetail()
78 
+		})
79 
+		function getDetail(){
80 
+			$.ajax({
81 
+				type:"get",
82 
+				url:huayi.config.callcenter_url+"Affairs/GetKinfo",
83 
+				dataType:'json',
84 
+				async:false,
85 
+				data:{
86 
+					id:id
87 
+				},
88 
+				success:function(res){
89 
+					if(res.state.toLowerCase() === "success"){
90 
+						var  dataDetail = res.data
91 
+						$("#KINFO_KNAME").text(dataDetail.KINFO_KNAME) //知识库标题
92 
+						$("#KINFO_KCONTENT").text(dataDetail.KINFO_KCONTENT)	//知识库内容
93 
+						$("#ReKINFO_KNAME").text(dataDetail.ReKINFO_KNAME) //知识库回复标题
94 
+						$("#ReKINFO_KCONTENT").text(dataDetail.ReKINFO_KCONTENT)	//知识库回复内容
95 
+						$("#KINFO_BEGINDATE").text(dataDetail.KINFO_BEGINDATE) //知识库生效时间
96 
+						$("#KINFO_DISABLEDATE").text(dataDetail.KINFO_DISABLEDATE)	//知识库失效时间
97 
+						$("#ReUser").text(dataDetail.ReUser) //回复人
98 
+						$("#KINFO_REASON").text(dataDetail.KINFO_REASON)	//知识库拒绝答复原因
99 
+						$("#ReKINFO_REASON").text(dataDetail.ReKINFO_REASON) //知识库退回原因
100 
+						$("#F_State").text(getStateString(dataDetail.F_State))	//状态
101 
+						$("#F_CreateTime").text(dataDetail.F_CreateTime)	//添加时间
102 
+					}
103 
+				}
104 
+			});
105 
+		}
106 
+{
107 
+
108 
+}    </script>
109 
+</body>
110 
+</html>

+ 30 - 0
WebUI/CallCenterWeb.UI/zhiShiKu/js/SelectCategoryCode.js
View File 

@@ -0,0 +1,30 @@
1 
+getDicValueList($("#FistCategoryCode"),38); //工单来源
2 
+
3 
+$("#FistCategoryCode").change(function(){
4 
+	if ($("#FistCategoryCode").val()) {
5 
+		$("#SecondCategoryCode").show()
6 
+		getDicValueList($("#SecondCategoryCode"),$("#FistCategoryCode").val()); //工单来源
7 
+	}else{
8 
+		$("#SecondCategoryCode").hide()
9 
+		$("#SecondCategoryCode").va('')
10 
+	}
11 
+})
12 
+
13 
+function getDicValueList(obj,id) {
14 
+	obj.empty();
15 
+	obj.append('<option selected="selected" value="">请选择</option>');
16 
+	$.getJSON(
17 
+		huayi.config.callcenter_url + "KeyValue/GetDicValueList", {
18 
+			token: $.cookie("token"),
19 
+			pid: id,
20 
+		},
21 
+		function(data) {
22 
+			if(data.state.toLowerCase() == "success") {
23 
+				var content = data.data;
24 
+				$(content).each(function(i, n) {
25 
+					$("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
26 
+				});
27 
+			}
28 
+		}
29 
+	);
30 
+}

+ 25 - 0
WebUI/CallCenterWeb.UI/zhiShiKu/js/common.js
View File 

@@ -0,0 +1,25 @@
1 
+// 获取知识库状态
2 
+function getStateString(state){
3 
+	var str = '';
4 
+	switch (Number(state)){
5 
+		case 0:
6 
+			str =' 新提问'
7 
+			break;
8 
+		case 1:
9 
+			str = ' 已答复'
10 
+			break;
11 
+		case 2:
12 
+			str = ' 拒绝答复'
13 
+			break;
14 
+		case 3:
15 
+			str = ' 已退回'
16 
+			break;
17 
+		case 4:
18 
+			str = ' 重新答复'
19 
+			break;
20 
+		default:
21 
+
22 
+			break;
23 
+	}
24 
+	return str
25 
+}

+ 305 - 0
WebUI/CallCenterWeb.UI/zhiShiKu/knowledgeReply.html
View File 

@@ -0,0 +1,305 @@
1 
+<!DOCTYPE html>
2 
+<html>
3 
+
4 
+	<head>
5 
+		<meta charset="UTF-8">
6 
+		<script src="../Script/Common/huayi.load.js"></script>
7 
+		<script src="../Script/Common/huayi.config.js"></script>
8 
+		<!--<link rel="stylesheet" href="../css/layer/need/layer.css" />-->
9 
+		<link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
10 
+		<link rel="stylesheet" href="../css/init.css" />
11 
+		<title>知识库审核</title>
12 
+		<style>
13 
+			.toolBar {
14 
+				padding: 15px 0;
15 
+				border-bottom: 1px solid #ccc;
16 
+			}
17 
+
18 
+			.boxCon table th {
19 
+				width: 20%;
20 
+			}
21 
+
22 
+			.boxCon table td textarea {
23 
+				width: 100%;
24 
+			}
25 
+
26 
+			.inpBox {
27 
+				border: 1px solid #a9a9a9;
28 
+				height: 27px;
29 
+				width: 55%;
30 
+				display: inline-block;
31 
+				position: relative;
32 
+				vertical-align: middle;
33 
+			}
34 
+
35 
+			.inps1,
36 
+			.inps4 {
37 
+				width: 100%;
38 
+				height: 24px;
39 
+				outline: none;
40 
+				border: 0;
41 
+				border-image-width: 0;
42 
+				padding: 0;
43 
+				padding-left: 3px;
44 
+			}
45 
+
46 
+			.changeTitle,
47 
+			.changeKey,
48 
+			.addTitle,
49 
+			.addKey {
50 
+				width: 55%;
51 
+			}
52 
+
53 
+			.xl {
54 
+				display: inline-block;
55 
+				background: url(../img/dropDown.png) no-repeat;
56 
+				height: 100%;
57 
+				background-position: center center;
58 
+				width: 20px;
59 
+				position: absolute;
60 
+				right: 0;
61 
+				top: 0px;
62 
+				background-color: #f7bc8b;
63 
+				cursor: pointer;
64 
+			}
65 
+
66 
+			.xl:hover {
67 
+				background-color: #e6d523;
68 
+			}
69 
+
70 
+			.addTree {
71 
+				background: #fff;
72 
+				position: absolute;
73 
+				width: 100%;
74 
+				border: 1px solid darkgrey;
75 
+				right: 0;
76 
+				top: 26px;
77 
+				display: none;
78 
+				height: 220px;
79 
+				overflow-y: auto;
80 
+			}
81 
+
82 
+			.treeTable {
83 
+				height: 400px;
84 
+				/*overflow-y: auto;*/
85 
+			}
86 
+
87 
+			.tree {
88 
+				height: 100%;
89 
+			}
90 
+
91 
+			.trTitle {
92 
+				width: 100%;
93 
+				height: 34px;
94 
+				line-height: 34px;
95 
+				border-bottom: 1px solid #ebebeb;
96 
+				color: red;
97 
+				font-weight: 700;
98 
+				margin-bottom: 15px;
99 
+			}
100 
+
101 
+			.treeCon {
102 
+				border: 1px solid #ebebeb;
103 
+				overflow-y: auto;
104 
+			}
105 
+
106 
+			.ztree li {
107 
+				width: 100%;
108 
+				overflow: hidden;
109 
+				white-space: nowrap;
110 
+				text-overflow: ellipsis;
111 
+			}
112 
+
113 
+			.content {
114 
+				width: 270px;
115 
+				height: 25px;
116 
+				overflow: hidden;
117 
+				white-space: nowrap;
118 
+				text-overflow: ellipsis;
119 
+				text-align: left;
120 
+			}
121 
+
122 
+			.detail {
123 
+				width: 80%;
124 
+				display: block;
125 
+				margin: 0 auto;
126 
+			}
127 
+		</style>
128 
+	</head>
129 
+
130 
+	<body class="gray-bg">
131 
+		<div class="container-fluid wrapper-content animated fadeInRight">
132 
+			<div class="daoHang clearfix">
133 
+				<div class="dhLeft">
134 
+					<sapn><i class="syIcon"></i>位置：
135 
+						<a id="ReIndex">首页</a>&gt;
136 
+						<a href="javaScript:;">知识库</a>&gt;
137 
+						<a href="" class="nowPosition">知识库答复</a>
138 
+					</sapn>
139 
+				</div>
140 
+				<div class="dhRight">
141 
+					<a href="" title="刷新"><i class="fa fa-refresh"></i></a>
142 
+				</div>
143 
+			</div>
144 
+			<div class="toolBar clearfix">
145 
+				<div class="toolRight">
146 
+					<span>
147 
+                    	答复状态：<select name="" id="replyState" class="select_">
148 
+                        <option value="-1">全部</option>
149 
+                        <option value="0">新提问</option>
150 
+                        <option value="1">已答复</option>
151 
+                        <option value="2">拒绝答复</option>
152 
+                        <option value="3">已退回</option>
153 
+                        <option value="4">重新答复</option>
154 
+                    </select>
155 
+                </span>
156 
+					<button class="btns searchGo">搜索</button>
157 
+				</div>
158 
+
159 
+			</div>
160 
+			<div class="treeTable clearfix">
161 
+
162 
+				<div class="tableCon col-md-12">
163 
+					<table id="table1" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
164 
+						<thead>
165 
+							<tr>
166 
+								<th data-checkbox="true" data-align="center"></th>
167 
+								<th data-align="center" data-formatter="setCode">编号</th>
168 
+								<th data-field="KINFO_KNAME" data-align="left">知识库标题</th>
169 
+								<th data-field="KINFO_KCONTENT" data-align="left">知识库内容</th>
170 
+
171 
+								<!--<th data-field="ReKINFO_KNAME" data-align="center">知识库回复标题</th>
172 
+								<th data-field="ReKINFO_KCONTENT" data-align="left">知识库回复内容</th>
173 
+								<th data-field="ReUser" data-align="center">回复人</th>-->
174 
+
175 
+								<th data-field="F_State" data-formatter="states" data-align="center">状态</th>
176 
+								<th data-field="F_CreateTime" data-align="center">创建时间</th>
177 
+								<th data-align="center" data-formatter="caoZuo">操作</th>
178 
+							</tr>
179 
+						</thead>
180 
+						<tbody id="tbody"></tbody>
181 
+					</table>
182 
+
183 
+				</div>
184 
+			</div>
185 
+
186 
+		</div>
187 
+		<script src="../css/layer/layer.js"></script>
188 
+		<script src="../js/zTree/jquery.ztree.core.js"></script>
189 
+		<script src="../js/kindeditor/kindeditor-all-min.js"></script>
190 
+		<script src="../js/kindeditor/lang/zh-CN.js"></script>
191 
+		<script  src="./js/common.js"></script>
192 
+		<script>
193 
+			var token = $.cookie("token");
194 
+			var table = $('#table1');
195 
+			var action = $('#action').val(); //动作
196 
+			var isPass = $('#isPass').val(); //是否审核
197 
+
198 
+			//搜索
199 
+			$('.searchGo').click(function() {
200 
+				action = $('#action').val();
201 
+				isPass = $('#isPass').val();
202 
+				initTable(action, isPass);
203 
+			})
204 
+
205 
+			initTable(action, isPass);
206 
+
207 
+			function initTable(action, isPass) {
208 
+				//先销毁表格
209 
+				table.bootstrapTable('destroy');
210 
+				//初始化表格,动态从服务器加载数据
211 
+				table.bootstrapTable({
212 
+					method: "get", //使用get请求到服务器获取数据
213 
+					url: huayi.config.callcenter_url + "Affairs/GetKinfoList", //获取数据的Servlet地址
214 
+					contentType: "application/x-www-form-urlencoded",
215 
+					striped: true, //表格显示条纹
216 
+					pagination: true, //启动分页
217 
+					pageSize: 10, //每页显示的记录数
218 
+					pageNumber: 1, //当前第几页
219 
+					pageList: [10, 20, 50, 100], //记录数可选列表
220 
+					search: false, //是否启用查询
221 
+					showColumns: false, //显示下拉框勾选要显示的列
222 
+					showRefresh: false, //显示刷新按钮
223 
+					sidePagination: "server", //表示服务端请求
224 
+					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
225 
+					//设置为limit可以获取limit, offset, search, sort, order
226 
+					queryParamsType: "undefined",
227 
+					queryParams: function queryParams(params) { //设置查询参数
228 
+						var param = {
229 
+							page: params.pageNumber,
230 
+							pagesize: params.pageSize,
231 
+							token: $.cookie("token"),
232 
+							state:$("#replyState").val()
233 
+						};
234 
+						return param;
235 
+					},
236 
+					onLoadSuccess: function() { //加载成功时执行
237 
+						//layer.msg("加载成功");
238 
+					},
239 
+					onLoadError: function() { //加载失败时执行
240 
+						//layer.msg("加载数据失败", { time: 1500, icon: 2 });
241 
+					}
242 
+				});
243 
+			}
244 
+
245 
+			function setCode(val, row, index) {
246 
+				return index + 1;
247 
+			}
248 
+
249 
+			function states(val) {
250 
+				return '<div class="imgs">'+getStateString(val)+'</div>';
251 
+			}
252 
+
253 
+			function caoZuo(val, row) {
254 
+				var htm = ''
255 
+				if (row.F_State ==0) {
256 
+					htm = '<div><button class="btns"  onclick="reply(' + row.F_ID + ')">回复按钮</button>'+
257 
+					'<button class="btns"  onclick="refuseReply(' + row.F_ID + ')">拒绝回复</button>'
258 
+				} else if(row.F_State ==3){
259 
+					htm = '<div><button class="btns"  onclick="reinstate(' + row.F_ID + ')">重新回复</button>'
260 
+				}
261 
+				htm += '<button class="btns"  onclick="seeConDetail(' + row.F_ID + ')">查看详情</button></div>'
262 
+				return htm
263 
+			}
264 
+			//知识库答复
265 
+			function reply(id){
266 
+				layer.open({
267 
+					type: 2,
268 
+					content: "./commonHtml/addReply.html?id="+id+'&replyState=1', //iframe的url，no代表不显示滚动条
269 
+					title: '知识库答复',
270 
+					area: ['60%', '80%'], //宽高
271 
+				});
272 
+			}
273 
+			//拒绝回复
274 
+			function refuseReply(id){
275 
+				layer.open({
276 
+					type: 2,
277 
+					content: "./commonHtml/refuseReply.html?id="+id, //iframe的url，no代表不显示滚动条
278 
+					title: '知识库拒绝答复',
279 
+					area: ['60%', '80%'], //宽高
280 
+				});
281 
+			}
282 
+			// 重新回复
283 
+			function reinstate(id){
284 
+				layer.open({
285 
+					type: 2,
286 
+					content: "./commonHtml/addReply.html?id="+id+'&replyState=2', //iframe的url，no代表不显示滚动条
287 
+					title: '知识库重新答复',
288 
+					area: ['60%', '80%'], //宽高
289 
+				});
290 
+			}
291 
+
292 
+			function seeConDetail(id) {
293 
+
294 
+				layer.open({
295 
+					type: 2,
296 
+					content:  "./commonHtml/replyDetail.html?id="+id, //iframe的url，no代表不显示滚动条
297 
+					title: '查看内容详情',
298 
+					area: ['60%', '70%'], //宽高
299 
+				});
300 
+
301 
+			}
302 
+		</script>
303 
+	</body>
304 
+
305 
+</html>