申诉

WebUI/CallCenterWeb.UI/Business/appealOrder.html

@@ -64,7 +64,8 @@
 							<th data-field="F_NoticeInfo" data-align="center">通报批评内容</th>
 							<th data-field="F_Remark" data-align="center">申诉详情</th>
 							<th data-field="F_CreateTime" data-align="center">申诉时间</th>
-							<th data-field="F_SureTime" data-align="center">申诉通过时间</th>
+							<th data-field="F_State" data-align="center" data-formatter="formatterAppealState">申诉是否通过</th>
+							<th data-field="" data-align="center">操作</th>
 						</tr>
 					</thead>
 				</table>

WebUI/CallCenterWeb.UI/CommonHtml/addAppealOrder.html

@@ -168,6 +168,16 @@
 							<label class="col-md-2" style="float: left;">申诉详情：</label>
 							<textarea name="" rows="" cols="" class="remark"></textarea>
 						</li>
+						<li class="form-group">
+							<label for="customer_layer" class="col-md-2" style="float: left;">处理申诉：</label>
+							<div class="col-md-9" style="width: 75%; float: left; padding: 0;">
+                                <select name="" class="form-control" id="dealWithappeal">
+									<option value="">请选择是否处理申诉</option>
+                                	<option value="1">是</option>
+                                	<option value="2">否</option>
+                                </select>
+                            </div>
+						</li>
 					</ul>
 					<div class="form-group clearfix" style="text-align: center;">
 						<div class="col-md-offset-5 col-md-10">
@@ -181,6 +191,7 @@
 			<script type="text/javascript">
 				$(function(){
 					var id = helper.request.queryString("ids");
+					var wid = helper.request.queryString("wid")
 					 	tree();
 					    //所属分类下拉
 					    $('.inps').focus(function () {
@@ -293,13 +304,15 @@
 									parent.$('#table1').bootstrapTable('refresh');
 								}
 							})
-						}else{
+						}else if (wid){
 							$.post(huayi.config.callcenter_url + 'Appeal/AddAppeal', {
-								deptids:$('#PID').val(),
-								noticeid:customertype,
+								deptids: $('#PID').val(),
+								noticeid: customertype,
 								content: $('.other_reasons').val(),//其他原因
 								noticeinfo: noticeinfo,//通报内容
+								workorderid: wid, //工单编号
 								remark: $(".remark").val(),//申诉详情
+								state: $("#dealWithappeal").val(),
 								"token": $.cookie("token")
 							}, function(result) {
 								result = $.parseJSON(result);

WebUI/CallCenterWeb.UI/js/notification/appealOrder.js

@@ -152,5 +152,18 @@ $(function(){
             }
         })
     }
+
 })
+
+//格式化 申诉通过
+function formatterAppealState(val, row) {
+    if (val === 0) {
+        return "未处理";
+    } else if (val === 1) {
+        return "通过";
+    } else if (val === 2) {
+        return "退回";
+    }
+}
+