商丘12345 前端

ZXDCL.html 27KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>待处理工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. background: rgba(0, 0, 0, 0.48);
  82. z-index: 10004;
  83. display: none;
  84. }
  85. .lyxz .shade_k {
  86. z-index: 10005;
  87. width: 40%;
  88. left: 30%;
  89. margin: 20% auto;
  90. position: absolute;
  91. background-color: #fff;
  92. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  93. border-radius: 5px;
  94. }
  95. .shade_title {
  96. padding: 0 80px 0 20px;
  97. height: 42px;
  98. line-height: 42px;
  99. border-bottom: 1px solid #eee;
  100. font-size: 16px;
  101. color: #FFFFFF;
  102. overflow: hidden;
  103. background-color: #00a1cb;
  104. border-radius: 2px 2px 0 0;
  105. position: relative;
  106. border-top-left-radius: 5px;
  107. border-top-right-radius: 5px;
  108. }
  109. .cx {
  110. display: block;
  111. }
  112. .setwin {
  113. position: absolute;
  114. right: 15px;
  115. top: 5px;
  116. font-size: 0;
  117. line-height: initial;
  118. }
  119. .setwin a {
  120. position: relative;
  121. width: 16px;
  122. height: 16px;
  123. font-size: 20px;
  124. color: #fff;
  125. }
  126. .xg i {
  127. font-size: 16px;
  128. }
  129. .hidens {
  130. display: none;
  131. }
  132. .Min-width{
  133. width: 150px;
  134. }
  135. .hidens {
  136. display: none;
  137. }
  138. .inpBox {
  139. border: 1px solid #a9a9a9;
  140. height: 27px;
  141. width: 220px;
  142. display: inline-block;
  143. position: relative;
  144. vertical-align: middle;
  145. }
  146. .addTree {
  147. background: #fff;
  148. position: absolute;
  149. width: 100%;
  150. border: 1px solid darkgrey;
  151. right: 0;
  152. top: 26px;
  153. display: none;
  154. z-index: 222;
  155. }
  156. .xl {
  157. display: inline-block;
  158. background: url(../../img/dropDown.png) no-repeat;
  159. height: 100%;
  160. background-position: center center;
  161. width: 20px;
  162. position: absolute;
  163. right: 0;
  164. top: 0px;
  165. /* background-color: #f7bc8b; */
  166. cursor: pointer;
  167. }
  168. .ztree li span {
  169. border: none;
  170. padding: 0;
  171. }
  172. .inps {
  173. width: 217px;
  174. height: 24px;
  175. outline: none;
  176. border: 0;
  177. border-image-width: 0;
  178. padding: 0;
  179. padding-left: 3px;
  180. }
  181. .xl {
  182. display: inline-block;
  183. background: url(../img/dropDown.png) no-repeat;
  184. height: 100%;
  185. background-position: center center;
  186. width: 20px;
  187. position: absolute;
  188. right: 0;
  189. top: 0px;
  190. /* background-color: #f7bc8b; */
  191. cursor: pointer;
  192. }
  193. .Cleans{
  194. display: inline-block;
  195. width: 20px;
  196. position: absolute;
  197. right: 21px;
  198. top: 5px;
  199. display: none;
  200. }
  201. </style>
  202. </head>
  203. <body class="gray-bg">
  204. <div class="wrapper wrapper-content animated fadeInRight">
  205. <div class="daoHang clearfix">
  206. <div class="dhLeft">
  207. <sapn>
  208. <i class="syIcon"></i>位置:
  209. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  210. <a href="javaScript:;">业务监督</a>&gt;
  211. <a class="nowPosition">坐席待处理</a>
  212. </sapn>
  213. </div>
  214. <div class="dhRight">
  215. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  216. </div>
  217. </div>
  218. <div style="padding: 10px;" class="tj_content clearFix">
  219. <div style="padding: 10px;" class="tj_content clearFix">
  220. <div>
  221. <span>【搜索信息】</span>
  222. <div class="box_content">
  223. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  224. <tr>
  225. <th>诉求标题:</th>
  226. <td>
  227. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  228. </td>
  229. <th>工单号:</th>
  230. <td>
  231. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  232. </td>
  233. <th>时间:</th>
  234. <td>
  235. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  236. </td>
  237. <th>区域:</th>
  238. <td >
  239. <select name="" id="sourceAreas" class="select">
  240. </select>
  241. </td>
  242. </tr>
  243. <tr>
  244. <th>工单状态:</th>
  245. <td>
  246. <select name="" id="state" class="select">
  247. <option value=>请选择</option>
  248. <option value="0"selected="selected">新工单</option>
  249. <option value="6">已办理</option>
  250. </select>
  251. </td>
  252. <th>工单来源:</th>
  253. <td>
  254. <select class="select_" id="source">
  255. </select>
  256. </td>
  257. <th>主题词:</th>
  258. <td>
  259. <select id="keyid" name="" class="select"></select>
  260. </td>
  261. <th>坐席:</th>
  262. <td>
  263. <select id="ZX" name="" class="select"></select>
  264. </td>
  265. </tr>
  266. <tr>
  267. <th>投诉电话:</th>
  268. <td>
  269. <input type="text" id="tel" class="Min-width" />
  270. </td>
  271. <th>投诉人:</th>
  272. <td>
  273. <input type="text" id="name" class="Min-width"/>
  274. </td>
  275. <th>主办单位:</th>
  276. <td>
  277. <div class="inpBox">
  278. <input type="text" class="inps" />
  279. <i class="Cleans fa fa-close"></i>
  280. <i class="xl xl_one"></i>
  281. <div class="addTree xlAdd">
  282. <ul id="addTreeDemo" class="ztree">
  283. </ul>
  284. </div>
  285. </div>
  286. </td>
  287. <th>类型:</th>
  288. <td>
  289. <select class="select_" id="type">
  290. </select>
  291. </td>
  292. <th></th>
  293. <td style="text-align: center;">
  294. <botton class="btns Seach">搜索</botton>
  295. <!--<botton class="btns ">导出</botton></td>-->
  296. </tr>
  297. </table>
  298. </div>
  299. </div>
  300. <div>
  301. <div style="width: 100%;padding: 10px;">
  302. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  303. <thead>
  304. <tr>
  305. <th data-checkbox="true"></th>
  306. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  307. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  308. <th data-field="DeptName" data-align="center">主办单位</th>
  309. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  310. <th data-field="UserName" data-align="center">受理人</th>
  311. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  312. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  313. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  314. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  315. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  316. </tr>
  317. </thead>
  318. <tbody class="list"></tbody>
  319. </table>
  320. </div>
  321. </div>
  322. </div>
  323. </div>
  324. <!--下载框-->
  325. <div class="t-shade lyxz">
  326. <div class="shade_k">
  327. <div class="shade_title">
  328. <span>录音播放与下载<srong class="cknum"></srong></span>
  329. <span class="setwin gbly"><a>x</a></span>
  330. </div>
  331. <div class="shade_content">
  332. <div class="Ly_box audiojs">
  333. </div>
  334. </div>
  335. </div>
  336. </div>
  337. <input type="hidden" id="PID" />
  338. <input type="hidden" id="Dpment" />
  339. </div>
  340. <script src="../css/laydate/laydate.js"></script>
  341. <script src="../My97DatePicker/WdatePicker.js"></script>
  342. <script src="../js/zTree/jquery.ztree.core.js"></script>
  343. <script>
  344. // return '<div class="imgs" >' +
  345. // '<a class="xg" title="查看" onclick="ckxq(' + val + ')"> <i class="fa fa-search"></i></a>' +
  346. // '<a class="xg" title="编辑" onclick="bj(' + val + ')"> <i class="fa fa-pencil-square-o"></i></a>' +
  347. // '<a class="xg" title="回访" onclick="back(' + val + ')"> <i class="fa fa-mail-reply"></i></a>' +
  348. // '<a class="xg" "title="强回"onclick="recycles(' + val + ')"> <i class="fa fa-exchange"></i></a>' +
  349. // '<a class="xg" title="结案" onclick="Lawsuit(' + val + ')"> <i class="fa fa-pie-chart"></i></a>' +
  350. // '<a class="xg" "title="交办"onclick="jb(' + val + ')"> <i class="fa fa-check-square-o"></i></a>' +
  351. // '<a class="xg" "title="回收"onclick="recycle(' + val + ')"> <i class="fa fa-retweet"></i></a>' +
  352. // '<a class="xg "title="督查" onclick="Supervision(' + val + ')"> <i class="fa fa-eye"></i></a>' +
  353. // '<a class="xg" "title="强制" onclick="StrongLawsuit(' + val + ')"> <i class="fa fa-check-circle"></i></a>' +
  354. // '<a class="xg" title="删除"onclick="move(' + val + ')"> <i class="fa fa-remove"></i></a>' +
  355. // '</div>';
  356. var wid = helper.request.queryString("states");
  357. if(wid){
  358. $("#state").val(wid);
  359. }
  360. $(document).ready(function() {
  361. load();
  362. LY($("#source"));
  363. LB($("#type"));
  364. ZT($("#keyid"));
  365. ZX($("#ZX"));
  366. tree();
  367. helper.getDropList.getOrderAreas($('#sourceAreas'));
  368. laydate.skin('blue');
  369. laydate({
  370. elem: '#starttime',
  371. event: 'focus'
  372. });
  373. laydate({
  374. elem: '#endtime',
  375. event: 'focus'
  376. });
  377. ///搜素
  378. $(".Seach").click(function() {
  379. load();
  380. })
  381. $('.inps').focus(function() {
  382. $('.xlAdd').css('display', 'block')
  383. })
  384. $('.xl').click(function() {
  385. if($('.xlAdd').css('display') == 'block') {
  386. $('.xlAdd').css('display', 'none')
  387. } else {
  388. $('.xlAdd').css('display', 'block')
  389. }
  390. })
  391. $('.addTree').mouseleave(function() {
  392. $(this).css('display', 'none')
  393. })
  394. $(".Cleans ").click(function(){
  395. $('.inps').val("");
  396. $("#PID").val("");
  397. $("#Dpment").val("");
  398. })
  399. });
  400. //关闭录音弹出
  401. $(".gbly").click(function() {
  402. $(".lyxz").removeClass("cx");
  403. $('audio')[0].pause();
  404. });
  405. $("#orderlist").on("click-row.bs.table", function(e, row, ele) {
  406. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  407. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  408. });
  409. //获取查询信息
  410. function load() {
  411. //先销毁表格
  412. $('#orderlist').bootstrapTable('destroy');
  413. //初始化表格,动态从服务器加载数据
  414. $("#orderlist").bootstrapTable({
  415. method: "get", //使用get请求到服务器获取数据
  416. url: huayi.config.callcenter_url + "WorkOrder/GetZXDealList", //获取数据的Servlet地址
  417. contentType: "application/x-www-form-urlencoded",
  418. striped: true, //表格显示条纹
  419. pagination: true, //启动分页
  420. pageSize: 10, //每页显示的记录数
  421. pageNumber: 1, //当前第几页
  422. pageList: [10, 20, 50, 100], //记录数可选列表
  423. search: false, //是否启用查询
  424. showColumns: false, //显示下拉框勾选要显示的列
  425. showRefresh: false, //显示刷新按钮
  426. sidePagination: "server", //表示服务端请求
  427. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  428. //设置为limit可以获取limit, offset, search, sort, order
  429. queryParamsType: "undefined",
  430. queryParams: function queryParams(params) { //设置查询参数
  431. var param = {
  432. page: params.pageNumber,
  433. pagesize: params.pageSize,
  434. workid: $("#wids").val(),
  435. state: $("#state").val(), //=工单状态
  436. type: $("#type").val(), //=工单类型
  437. bigtype: $("#bigtype").val(), //=大类别
  438. smalltype: $("#smalltype").val(), //=小类别
  439. key: $("#key").val(), //=关键字
  440. tel: $("#tel").val(), //=客户电话
  441. name: $("#name").val(), //=客户名称
  442. usercode: $("#ZX").val(), //=坐席工号
  443. keyid: $("#keyid").val(), //=关键词id
  444. source: $("#source").val(), //=来源&
  445. starttime: $("#starttime").val(), //=开始时间
  446. endtime: $("#endtime").val(), //=结束时间
  447. deptid:$("#PID").val(),
  448. type:$("#type").val(),
  449. tab: 0,//待处理
  450. sourcearea:$('#sourceAreas').val(),//区域
  451. token: $.cookie("token")
  452. };
  453. return param;
  454. },
  455. onLoadSuccess: function(data) { //加载成功时执行
  456. // layer.msg("加载成功");
  457. //console.log(data);
  458. },
  459. onLoadError: function() { //加载失败时执行
  460. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  461. }
  462. });
  463. }
  464. //状态
  465. //状态
  466. function States(val,row) {
  467. var html = '';
  468. switch(val + '') {
  469. case '0':
  470. html = '新工单';
  471. if(row.F_IsReturn==1){
  472. html = '新工单(回退)';
  473. }
  474. break;
  475. case '1':
  476. html = '待交办';
  477. break;
  478. case '2':
  479. html = '待查收';
  480. break;
  481. case '3':
  482. html = '退回审核中';
  483. break;
  484. case '4':
  485. html = '办理中';
  486. break;
  487. case '5':
  488. html = '延时审核';
  489. break;
  490. case '6':
  491. html = '已办理';
  492. break;
  493. case '7':
  494. html = '已回访';
  495. break;
  496. case '8':
  497. html = '重办中';
  498. break;
  499. case '9':
  500. html = '已结案';
  501. break;
  502. }
  503. return html;
  504. }
  505. //时限
  506. function OverTime(val,row){
  507. if(val==1){
  508. return '<div class="" style="cursor: pointer;">' +
  509. '<span class="Greens">'+row.GapTime+'</span>'+
  510. '</div>';
  511. }else if(val==2){
  512. return '<div class="" style="cursor: pointer;">' +
  513. '<span class="Yellows">'+row.GapTime+'</span>'+
  514. '</div>';
  515. }else if(val==3){
  516. return '<div class="" style="cursor: pointer;">' +
  517. '<span class="Reds">'+row.GapTime+'</span>'+
  518. '</div>';
  519. }
  520. }
  521. //办理时限
  522. function BanTime(val){
  523. if(val){
  524. var time=val.substring(0,val.indexOf(' '));
  525. return '<div class="" style="cursor: pointer;">' +
  526. '<span>'+time+'</span>'+
  527. '</div>';
  528. }
  529. }
  530. //音频
  531. function setCode(val) {
  532. if(val) {
  533. return '<div class="imgs" style="cursor: pointer;">' +
  534. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  535. '</div>';
  536. } else {
  537. return '';
  538. }
  539. }
  540. function GetCont(val) {
  541. if(val) {
  542. var str = '<div '
  543. if(val.length > 10) {
  544. str = str + ' title="' + val + '" ';
  545. val = val.substr(0, 10) + "...";
  546. }
  547. return str + '>' + val + '</div>';
  548. } else {
  549. return '';
  550. }
  551. }
  552. //操作
  553. function Dispose(val, row) {
  554. var Rows = row.Buttons;
  555. var html = '';
  556. for(var i = 0; i < Rows.length; i++) {
  557. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  558. if(html1) {
  559. html1 = html1.replace("data", val);
  560. }
  561. html += html1;
  562. }
  563. return html;
  564. }
  565. //查看详情
  566. function ckxq(str) {
  567. layer.open({
  568. type: 2,
  569. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  570. title: '工单详情',
  571. area: ['85%', '80%'], //宽高
  572. });
  573. }
  574. //编辑
  575. function bj(str) {
  576. layer.open({
  577. type: 2,
  578. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  579. title: '编辑工单',
  580. area: ['96%', '80%'], //宽高
  581. });
  582. }
  583. //删除
  584. function move(str) {
  585. layer.confirm('确定删除工单?', {
  586. btn: ['是', '否'] //按钮
  587. }, function() {
  588. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  589. ids: str,
  590. token: $.cookie("token")
  591. }, function(result) {
  592. result = JSON.parse(result);
  593. if(result.state.toLowerCase() == "success") {
  594. layer.msg("删除成功");
  595. load();
  596. }
  597. })
  598. });
  599. }
  600. //提交
  601. function tj(str) {
  602. layer.confirm('确定要提交工单么?', {
  603. btn: ['确定', '取消'] //按钮
  604. }, function() {
  605. //请求后台数据
  606. /*发送请求*/
  607. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  608. ids: str,
  609. token: $.cookie("token")
  610. }, function(result) {
  611. result = JSON.parse(result);
  612. if(result.state.toLowerCase() == "success") {
  613. layer.msg("提交成功");
  614. load();
  615. }
  616. })
  617. });
  618. }
  619. //交办
  620. function jb(str) {
  621. layer.open({
  622. type: 2,
  623. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  624. title: '工单交办',
  625. area: ['87%', '80%'], //宽高
  626. });
  627. }
  628. //领导批示
  629. function lader(str) {
  630. layer.open({
  631. type: 2,
  632. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  633. title: '领导批示',
  634. area: ['45%', '40%'], //宽高
  635. });
  636. }
  637. //市长批示
  638. function city(str) {
  639. layer.open({
  640. type: 2,
  641. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  642. title: '领导批示',
  643. area: ['45%', '40%'], //宽高
  644. });
  645. }
  646. //办理
  647. function bl(str) {
  648. layer.open({
  649. type: 2,
  650. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  651. title: '办理工单',
  652. area: ['45%', '40%'], //宽高
  653. });
  654. }
  655. //督办
  656. function Supervision(str) {
  657. layer.open({
  658. type: 2,
  659. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  660. title: '督办',
  661. area: ['35%', '30%'], //宽高
  662. });
  663. }
  664. //督查
  665. function Supervision_(str) {
  666. layer.open({
  667. type: 2,
  668. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  669. title: '监察',
  670. area: ['35%', '30%'], //宽高
  671. });
  672. }
  673. //强制结案
  674. function StrongLawsuit(str) {
  675. layer.open({
  676. type: 2,
  677. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  678. title: '强制结案',
  679. area: ['45%', '52%'], //宽高
  680. });
  681. }
  682. //回退BackDtail
  683. function BackDtail(str) {
  684. layer.open({
  685. type: 2,
  686. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  687. title: '工单回退',
  688. area: ['45%', '40%'], //宽高
  689. });
  690. }
  691. //查收
  692. function cs(str) {
  693. layer.confirm('确定要查收?', {
  694. btn: ['是', '否'] //按钮
  695. }, function() {
  696. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  697. workorderid: str,
  698. token: $.cookie("token")
  699. }, function(result) {
  700. result = JSON.parse(result);
  701. if(result.state.toLowerCase() == "success") {
  702. layer.msg("查收成功");
  703. load();
  704. }
  705. })
  706. });
  707. }
  708. //收回
  709. function sh(str) {
  710. layer.confirm('确定要回收?', {
  711. btn: ['是', '否'] //按钮
  712. }, function() {
  713. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  714. workorderid: str,
  715. token: $.cookie("token")
  716. }, function(result) {
  717. result = JSON.parse(result);
  718. if(result.state.toLowerCase() == "success") {
  719. layer.msg("回收");
  720. load();
  721. }
  722. })
  723. });
  724. }
  725. //强制回收
  726. function recycles() {
  727. layer.confirm('确定要强制退回吗?', {
  728. btn: ['是', '否'] //按钮
  729. });
  730. }
  731. //退回申请
  732. function th(str) {
  733. layer.open({
  734. type: 2,
  735. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  736. title: '申请退回工单',
  737. area: ['35%', '30%'], //宽高
  738. });
  739. }
  740. //审核退回申请
  741. function shth(str) {
  742. layer.open({
  743. type: 2,
  744. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  745. title: '审核退回申请',
  746. area: ['35%', '30%'], //宽高
  747. });
  748. }
  749. //办理
  750. // function th(str) {
  751. // layer.open({
  752. // type: 2,
  753. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  754. // title: '办理工单',
  755. // area: ['35%', '30%'], //宽高
  756. // });
  757. // }
  758. //申请延时
  759. function ys(str) {
  760. layer.open({
  761. type: 2,
  762. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  763. title: '申请延时',
  764. area: ['45%', '40%'], //宽高
  765. });
  766. }
  767. //审核申请延时
  768. function shys(str) {
  769. layer.open({
  770. type: 2,
  771. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  772. title: '审核延时申请',
  773. area: ['45%', '40%'], //宽高
  774. });
  775. }
  776. //诉求回访
  777. function hf(str) {
  778. layer.open({
  779. type: 2,
  780. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  781. title: '工单回访',
  782. area: ['45%', '40%'], //宽高
  783. });
  784. }
  785. //重办工单
  786. function cb(str) {
  787. layer.open({
  788. type: 2,
  789. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  790. title: '重办工单',
  791. area: ['45%', '40%'], //宽高
  792. });
  793. }
  794. //结案
  795. function Lawsuit(str) {
  796. layer.open({
  797. type: 2,
  798. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  799. title: '诉求单结案',
  800. area: ['45%', '40%'], //宽高
  801. });
  802. }
  803. $('.Appeal').click(function() {
  804. layer.open({
  805. type: 2,
  806. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  807. title: '新增诉求',
  808. area: ['85%', '80%'], //宽高
  809. });
  810. })
  811. //上传文件
  812. function upload() {
  813. if(document.getElementById("upFile").files.length > 0) {
  814. var formData = new FormData();
  815. formData.append("upFile", document.getElementById("upFile").files[0]);
  816. formData.append("token", $.cookie("token"));
  817. $.ajax({
  818. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  819. type: "POST",
  820. data: formData,
  821. /**
  822. *必须false才会自动加上正确的Content-Type
  823. */
  824. contentType: false,
  825. /**
  826. * 必须false才会避开jQuery对 formdata 的默认处理
  827. * XMLHttpRequest会对 formdata 进行正确的处理
  828. */
  829. processData: false,
  830. success: function(result) {
  831. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  832. $("#upFile").change(function() {
  833. upload();
  834. });
  835. var r = $.parseJSON(result);
  836. if(r.state.toLowerCase() == "success") {
  837. $(".fjnr").text(r.data);
  838. $("#scfj").show();
  839. }
  840. }
  841. });
  842. } else {
  843. layer.confirm('请上传文件!', {
  844. btn: ['确定']
  845. });
  846. }
  847. }
  848. //来源
  849. function LY(obj) {
  850. obj.empty();
  851. obj.append('<option selected="selected" value="">请选择</option>');
  852. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  853. "token": $.cookie("token"),
  854. id: 1
  855. }, function(data) {
  856. if(data.state.toLowerCase() == "success") {
  857. var content = data.data;
  858. $(content).each(function(i, n) {
  859. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  860. })
  861. }
  862. })
  863. }
  864. //类别
  865. function LB(obj) {
  866. obj.empty();
  867. obj.append('<option selected="selected" value="">请选择</option>');
  868. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  869. "token": $.cookie("token"),
  870. id: 2
  871. }, function(data) {
  872. if(data.state.toLowerCase() == "success") {
  873. var content = data.data;
  874. $(content).each(function(i, n) {
  875. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  876. })
  877. }
  878. })
  879. }
  880. // 主题
  881. function ZT(obj) {
  882. obj.empty();
  883. obj.append('<option selected="selected" value="">请选择</option>');
  884. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  885. "token": $.cookie("token"),
  886. id: 3
  887. }, function(data) {
  888. if(data.state.toLowerCase() == "success") {
  889. var content = data.data;
  890. $(content).each(function(i, n) {
  891. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  892. })
  893. }
  894. })
  895. }
  896. ///坐席
  897. function ZX(obj) {
  898. obj.empty();
  899. obj.append('<option selected="selected" value="">请选择</option>');
  900. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  901. "token": $.cookie("token"),
  902. }, function(data) {
  903. if(data.state.toLowerCase() == "success") {
  904. var content = data.data;
  905. $(content).each(function(i, n) {
  906. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  907. })
  908. }
  909. })
  910. }
  911. function tree() {
  912. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  913. "token": $.cookie("token"),
  914. // "pid": pid
  915. }, function(result) {
  916. result = $.parseJSON(result);
  917. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  918. });
  919. }
  920. var setting1 = {
  921. data: {
  922. key: {
  923. name: "F_DeptName"
  924. },
  925. simpleData: {
  926. enable: true,
  927. idKey: "F_DeptId",
  928. pIdKey: "F_PartentId",
  929. rootPId: 0
  930. }
  931. },
  932. callback: {
  933. onClick: zTreeOnClick
  934. }
  935. };
  936. function zTreeOnClick(event, treeId, treeNode) {
  937. if(treeNode.level == 2) {
  938. $('.inps').val(treeNode.F_DeptName);
  939. $("#PID").val(treeNode.F_DeptId);
  940. $("#Dpment").val(treeNode.F_DeptName);
  941. $(".Cleans").show();
  942. }
  943. };
  944. </script>
  945. </body>
  946. </html>