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Lawsuit.html 35KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>工单查询</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. background: rgba(0, 0, 0, 0.48);
  82. z-index: 10004;
  83. display: none;
  84. }
  85. .lyxz .shade_k {
  86. z-index: 10005;
  87. width: 40%;
  88. left: 30%;
  89. position: absolute;
  90. background-color: rgb(255, 255, 255);
  91. box-shadow: rgba(0, 0, 0, 0.298039) 1px 1px 50px;
  92. margin: 20% auto;
  93. border-radius: 5px;
  94. }
  95. .shade_title {
  96. padding: 0 80px 0 20px;
  97. height: 42px;
  98. line-height: 42px;
  99. border-bottom: 1px solid #eee;
  100. font-size: 16px;
  101. color: #FFFFFF;
  102. overflow: hidden;
  103. background-color: #00a1cb;
  104. border-radius: 2px 2px 0 0;
  105. position: relative;
  106. border-top-left-radius: 5px;
  107. border-top-right-radius: 5px;
  108. }
  109. .cx {
  110. display: block;
  111. }
  112. .setwin {
  113. position: absolute;
  114. right: 15px;
  115. top: 5px;
  116. font-size: 0;
  117. line-height: initial;
  118. }
  119. .setwin a {
  120. position: relative;
  121. width: 16px;
  122. height: 16px;
  123. font-size: 20px;
  124. color: #fff;
  125. }
  126. .xg i {
  127. font-size: 16px;
  128. }
  129. .hidens {
  130. display: none;
  131. }
  132. .inpBox {
  133. border: 1px solid #a9a9a9;
  134. height: 27px;
  135. width: 220px;
  136. display: inline-block;
  137. position: relative;
  138. vertical-align: middle;
  139. }
  140. .addTree {
  141. background: #fff;
  142. position: absolute;
  143. width: 100%;
  144. border: 1px solid darkgrey;
  145. right: 0;
  146. top: 26px;
  147. display: none;
  148. z-index: 222;
  149. }
  150. .xl {
  151. display: inline-block;
  152. background: url(../../img/dropDown.png) no-repeat;
  153. height: 100%;
  154. background-position: center center;
  155. width: 20px;
  156. position: absolute;
  157. right: 0;
  158. top: 0px;
  159. /* background-color: #f7bc8b; */
  160. cursor: pointer;
  161. }
  162. .ztree li span {
  163. border: none;
  164. padding: 0;
  165. }
  166. .inps {
  167. width: 217px;
  168. height: 24px;
  169. outline: none;
  170. border: 0;
  171. border-image-width: 0;
  172. padding: 0;
  173. padding-left: 3px;
  174. }
  175. .xl {
  176. display: inline-block;
  177. background: url(../img/dropDown.png) no-repeat;
  178. height: 100%;
  179. background-position: center center;
  180. width: 20px;
  181. position: absolute;
  182. right: 0;
  183. top: 0px;
  184. /* background-color: #f7bc8b; */
  185. cursor: pointer;
  186. }
  187. .Cleans {
  188. display: inline-block;
  189. width: 20px;
  190. position: absolute;
  191. right: 21px;
  192. top: 5px;
  193. display: none;
  194. }
  195. .Min-width {
  196. width: 150px;
  197. }
  198. </style>
  199. </head>
  200. <body class="gray-bg">
  201. <div class="wrapper wrapper-content animated fadeInRight">
  202. <div class="daoHang clearfix">
  203. <div class="dhLeft">
  204. <sapn>
  205. <i class="syIcon"></i>位置:
  206. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  207. <a href="javaScript:;">工单处理</a>&gt;
  208. <a class="nowPosition">查询工单</a>
  209. </sapn>
  210. </div>
  211. <div class="dhRight">
  212. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  213. </div>
  214. </div>
  215. <div style="padding: 10px;" class="tj_content clearFix">
  216. <div style="padding: 10px;" class="tj_content clearFix">
  217. <div>
  218. <span>【搜索信息】</span>
  219. <div class="box_content">
  220. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  221. <tr>
  222. <th>诉求标题:</th>
  223. <td>
  224. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  225. </td>
  226. <th>工单号:</th>
  227. <td>
  228. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  229. </td>
  230. <th>时间:</th>
  231. <td colspan="2">
  232. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  233. </td>
  234. </tr>
  235. <tr>
  236. <th>工单状态:</th>
  237. <td>
  238. <select name="" id="state" class="select">
  239. <option selected="selected" value="">请选择</option>
  240. <option value="0">新工单</option>
  241. <option value="1">待交办</option>
  242. <option value="2">待查收</option>
  243. <option value="3">退回审核中</option>
  244. <option value="4">办理中</option>
  245. <option value="5">延时审核中</option>
  246. <option value="6">已办理</option>
  247. <option value="7">已回访</option>
  248. <option value="8">重办中</option>
  249. <option value="9">已结案</option>
  250. </select>
  251. </td>
  252. <th>工单来源:</th>
  253. <td>
  254. <select class="select_" id="source"></select>
  255. </td>
  256. <th>主题词:</th>
  257. <td>
  258. <select id="keyid" name="" class="select"></select>
  259. </td>
  260. </tr>
  261. <tr>
  262. <th>投诉电话:</th>
  263. <td>
  264. <input type="text" id="tel" class="Min-width" />
  265. </td>
  266. <th>投诉人:</th>
  267. <td>
  268. <input type="text" id="name" class="Min-width" />
  269. </td>
  270. <th>主办单位:</th>
  271. <td>
  272. <div class="inpBox">
  273. <input type="text" class="inps" />
  274. <i class="Cleans fa fa-close"></i>
  275. <i class="xl xl_one"></i>
  276. <div class="addTree xlAdd">
  277. <ul id="addTreeDemo" class="ztree"></ul>
  278. </div>
  279. </div>
  280. </td>
  281. </tr>
  282. <tr>
  283. <th>处理类型:</th>
  284. <td>
  285. <select class="select_" id="dealtype">
  286. <option value="">请选择</option>
  287. <option value="0">网络转派</option>
  288. <option value="1">当即办理</option>
  289. </select>
  290. </td>
  291. <th>坐席:</th>
  292. <td>
  293. <select id="ZX" name="" class="select"></select>
  294. </td>
  295. <th>类型:</th>
  296. <td>
  297. <select class="select_" id="type"></select>
  298. </td>
  299. <td style="text-align: left;">
  300. <botton class="btns Seach">搜索</botton>
  301. </td>
  302. </tr>
  303. </table>
  304. </div>
  305. </div>
  306. <div>
  307. <div style="width: 100%;padding: 10px;">
  308. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  309. <thead>
  310. <tr>
  311. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  312. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  313. <th data-field="DeptName" data-align="center">主办单位</th>
  314. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  315. <th data-field="UserName" data-align="center">受理人</th>
  316. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  317. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  318. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  319. </tr>
  320. </thead>
  321. <tbody class="list"></tbody>
  322. </table>
  323. </div>
  324. </div>
  325. </div>
  326. </div>
  327. <!--下载框-->
  328. <div class="t-shade lyxz">
  329. <div class="shade_k">
  330. <div class="shade_title">
  331. <span>录音播放与下载<srong class="cknum"></srong></span>
  332. <span class="setwin gbly"><a>x</a></span>
  333. </div>
  334. <div class="shade_content">
  335. <div class="Ly_box audiojs">
  336. </div>
  337. </div>
  338. </div>
  339. </div>
  340. <input type="hidden" id="PID" />
  341. <input type="hidden" id="Dpment" />
  342. </div>
  343. <script src="../css/laydate/laydate.js"></script>
  344. <script src="../My97DatePicker/WdatePicker.js"></script>
  345. <script src="../js/zTree/jquery.ztree.core.js"></script>
  346. <script>
  347. $(document).ready(function () {
  348. var wid = helper.request.queryString("wid");
  349. if (wid) {
  350. $('#tel').val(wid);
  351. load();
  352. }
  353. load();
  354. LY($("#source"));
  355. LB($("#type"));
  356. ZT($("#keyid"));
  357. ZX($("#ZX"));
  358. tree();
  359. laydate.skin('blue');
  360. laydate({
  361. elem: '#starttime',
  362. event: 'focus'
  363. });
  364. laydate({
  365. elem: '#endtime',
  366. event: 'focus'
  367. });
  368. ///搜素
  369. $(".Seach").click(function () {
  370. load();
  371. })
  372. //所属分类下拉
  373. $('.inps').focus(function () {
  374. $('.xlAdd').css('display', 'block')
  375. })
  376. $('.xl').click(function () {
  377. if ($('.xlAdd').css('display') == 'block') {
  378. $('.xlAdd').css('display', 'none')
  379. } else {
  380. $('.xlAdd').css('display', 'block')
  381. }
  382. })
  383. $('.addTree').mouseleave(function () {
  384. $(this).css('display', 'none')
  385. })
  386. //清除
  387. $(".Cleans ").click(function () {
  388. $('.inps').val("");
  389. $("#PID").val("");
  390. $("#Dpment").val("");
  391. })
  392. });
  393. //关闭录音弹出
  394. $(".gbly").click(function () {
  395. $(".lyxz").removeClass("cx");
  396. $('audio')[0].pause();
  397. });
  398. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  399. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  400. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  401. });
  402. //获取查询信息
  403. function load() {
  404. //先销毁表格
  405. $('#orderlist').bootstrapTable('destroy');
  406. //初始化表格,动态从服务器加载数据
  407. $("#orderlist").bootstrapTable({
  408. method: "get", //使用get请求到服务器获取数据
  409. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  410. contentType: "application/x-www-form-urlencoded",
  411. striped: true, //表格显示条纹
  412. pagination: true, //启动分页
  413. pageSize: 10, //每页显示的记录数
  414. pageNumber: 1, //当前第几页
  415. pageList: [10, 20, 50, 100], //记录数可选列表
  416. search: false, //是否启用查询
  417. showColumns: false, //显示下拉框勾选要显示的列
  418. showRefresh: false, //显示刷新按钮
  419. sidePagination: "server", //表示服务端请求
  420. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  421. //设置为limit可以获取limit, offset, search, sort, order
  422. queryParamsType: "undefined",
  423. queryParams: function queryParams(params) { //设置查询参数
  424. var param = {
  425. page: params.pageNumber,
  426. pagesize: params.pageSize,
  427. workid: $("#wids").val(),
  428. state: $("#state").val(), //=工单状态
  429. type: $("#type").val(), //=工单类型
  430. bigtype: $("#bigtype").val(), //=大类别
  431. smalltype: $("#smalltype").val(), //=小类别
  432. key: $("#key").val(), //=关键字
  433. tel: $("#tel").val(), //=客户电话
  434. name: $("#name").val(), //=客户名称
  435. usercode: $("#ZX").val(), //=坐席工号
  436. keyid: $("#keyid").val(), //=关键词id
  437. source: $("#source").val(), //=来源&
  438. starttime: $("#starttime").val(), //=开始时间
  439. endtime: $("#endtime").val(), //=结束时间
  440. deptid: $("#PID").val(),
  441. type: $("#type").val(),
  442. dealtype: $("#dealtype").val(),
  443. token: $.cookie("token")
  444. };
  445. return param;
  446. },
  447. onLoadSuccess: function (data) { //加载成功时执行
  448. // layer.msg("加载成功");
  449. //console.log(data);
  450. },
  451. onLoadError: function () { //加载失败时执行
  452. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  453. }
  454. });
  455. }
  456. //状态
  457. function States(val, row) {
  458. var html = '';
  459. switch (val + '') {
  460. case '0':
  461. html = '新工单';
  462. if (row.F_IsReturn == 1) {
  463. html = '新工单(回退)';
  464. }
  465. break;
  466. case '1':
  467. html = '待交办';
  468. break;
  469. case '2':
  470. html = '待查收';
  471. break;
  472. case '3':
  473. html = '退回审核中';
  474. break;
  475. case '4':
  476. html = '办理中';
  477. break;
  478. case '5':
  479. html = '延时审核';
  480. break;
  481. case '6':
  482. html = '已办理';
  483. break;
  484. case '7':
  485. html = '已回访';
  486. break;
  487. case '8':
  488. html = '重办中';
  489. break;
  490. case '9':
  491. html = '已结案';
  492. break;
  493. }
  494. return html;
  495. }
  496. //音频
  497. function setCode(val) {
  498. if (val) {
  499. return '<div class="imgs" style="cursor: pointer;">' +
  500. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  501. '</div>';
  502. } else {
  503. return '';
  504. }
  505. }
  506. function GetCont(val) {
  507. if (val) {
  508. var str = '<div '
  509. if (val.length > 10) {
  510. str = str + ' title="' + val + '" ';
  511. val = val.substr(0, 10) + "...";
  512. }
  513. return str + '>' + val + '</div>';
  514. } else {
  515. return '';
  516. }
  517. }
  518. //操作
  519. function Dispose(val, row) {
  520. var Rows = row.Buttons;
  521. var html = '';
  522. for (var i = 0; i < Rows.length; i++) {
  523. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  524. if (html1) {
  525. html1 = html1.replace("data", val);
  526. }
  527. html += html1;
  528. }
  529. return html;
  530. }
  531. //查看详情
  532. function ckxq(str) {
  533. layer.open({
  534. type: 2,
  535. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  536. title: '工单详情',
  537. area: ['87%', '80%'], //宽高
  538. });
  539. }
  540. //派单
  541. function pd(str) {
  542. layer.open({
  543. type: 2,
  544. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  545. title: '办理工单',
  546. area: ['87%', '80%'], //宽高
  547. });
  548. }
  549. //处理审核
  550. function auditdeal(str) {
  551. layer.open({
  552. type: 2,
  553. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  554. title: '申请延时',
  555. area: ['60%', '80%'], //宽高
  556. });
  557. }
  558. //编辑
  559. function bj(str) {
  560. layer.open({
  561. type: 2,
  562. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  563. title: '编辑工单',
  564. area: ['96%', '80%'], //宽高
  565. });
  566. }
  567. //删除
  568. function move(str) {
  569. layer.confirm('确定删除工单?', {
  570. btn: ['是', '否'] //按钮
  571. }, function () {
  572. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  573. ids: str,
  574. token: $.cookie("token")
  575. }, function (result) {
  576. result = JSON.parse(result);
  577. if (result.state.toLowerCase() == "success") {
  578. layer.msg("删除成功");
  579. load();
  580. }
  581. })
  582. });
  583. }
  584. //提交
  585. function tj(str) {
  586. layer.confirm('确定要提交工单么?', {
  587. btn: ['确定', '取消'] //按钮
  588. }, function () {
  589. //请求后台数据
  590. /*发送请求*/
  591. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  592. ids: str,
  593. token: $.cookie("token")
  594. }, function (result) {
  595. result = JSON.parse(result);
  596. if (result.state.toLowerCase() == "success") {
  597. layer.msg("提交成功");
  598. load();
  599. }
  600. })
  601. });
  602. }
  603. //交办
  604. function jb(str) {
  605. layer.open({
  606. type: 2,
  607. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  608. title: '工单交办',
  609. area: ['87%', '80%'], //宽高
  610. });
  611. }
  612. //领导批示
  613. function lader(str) {
  614. layer.open({
  615. type: 2,
  616. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  617. title: '领导批示',
  618. area: ['60%', '80%'], //宽高
  619. });
  620. }
  621. //市长批示
  622. function city(str) {
  623. layer.open({
  624. type: 2,
  625. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  626. title: '市长批示',
  627. area: ['60%', '80%'], //宽高
  628. });
  629. }
  630. //办理
  631. function bl(str) {
  632. layer.open({
  633. type: 2,
  634. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  635. title: '办理工单',
  636. area: ['60%', '80%'], //宽高
  637. });
  638. }
  639. //督办
  640. function Supervision(str) {
  641. layer.open({
  642. type: 2,
  643. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  644. title: '督办',
  645. area: ['60%', '80%'], //宽高
  646. });
  647. }
  648. //督查
  649. function Supervision_(str) {
  650. layer.open({
  651. type: 2,
  652. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  653. title: '监察',
  654. area: ['60%', '80%'], //宽高
  655. });
  656. }
  657. //强制结案
  658. function StrongLawsuit(str) {
  659. layer.open({
  660. type: 2,
  661. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  662. title: '强制结案',
  663. area: ['60%', '80%'], //宽高
  664. });
  665. }
  666. //回退BackDtail
  667. function BackDtail(str) {
  668. layer.open({
  669. type: 2,
  670. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  671. title: '工单回退',
  672. area: ['60%', '80%'], //宽高
  673. });
  674. }
  675. //查收
  676. function cs(str) {
  677. layer.confirm('确定要查收?', {
  678. btn: ['是', '否'] //按钮
  679. }, function () {
  680. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  681. workorderid: str,
  682. token: $.cookie("token")
  683. }, function (result) {
  684. result = JSON.parse(result);
  685. if (result.state.toLowerCase() == "success") {
  686. layer.msg("查收成功");
  687. load();
  688. }
  689. })
  690. });
  691. }
  692. //收回
  693. function sh(str) {
  694. layer.confirm('确定要回收?', {
  695. btn: ['是', '否'] //按钮
  696. }, function () {
  697. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  698. workorderid: str,
  699. token: $.cookie("token")
  700. }, function (result) {
  701. result = JSON.parse(result);
  702. if (result.state.toLowerCase() == "success") {
  703. layer.msg("回收");
  704. load();
  705. }
  706. })
  707. });
  708. }
  709. //强制回收
  710. function recycles() {
  711. layer.confirm('确定要强制退回吗?', {
  712. btn: ['是', '否'] //按钮
  713. });
  714. }
  715. //退回申请
  716. function th(str) {
  717. layer.open({
  718. type: 2,
  719. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  720. title: '申请退回工单',
  721. area: ['60%', '80%'], //宽高
  722. });
  723. }
  724. //审核退回申请
  725. function shth(str) {
  726. layer.open({
  727. type: 2,
  728. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  729. title: '审核退回申请',
  730. area: ['60%', '80%'], //宽高
  731. });
  732. }
  733. //办理
  734. // function th(str) {
  735. // layer.open({
  736. // type: 2,
  737. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  738. // title: '办理工单',
  739. // area: ['35%', '30%'], //宽高
  740. // });
  741. // }
  742. //申请延时
  743. function ys(str) {
  744. layer.open({
  745. type: 2,
  746. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  747. title: '申请延时',
  748. area: ['60%', '80%'], //宽高
  749. });
  750. }
  751. //审核申请延时
  752. function shys(str) {
  753. layer.open({
  754. type: 2,
  755. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  756. title: '审核延时申请',
  757. area: ['60%', '80%'], //宽高
  758. });
  759. }
  760. //诉求回访
  761. function hf(str) {
  762. layer.open({
  763. type: 2,
  764. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  765. title: '工单回访',
  766. area: ['60%', '80%'], //宽高
  767. });
  768. }
  769. //重办工单
  770. function cb(str) {
  771. layer.open({
  772. type: 2,
  773. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  774. title: '重办工单',
  775. area: ['60%', '80%'], //宽高
  776. });
  777. }
  778. //结案
  779. function Lawsuit(str) {
  780. layer.open({
  781. type: 2,
  782. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  783. title: '诉求单结案',
  784. area: ['60%', '80%'], //宽高
  785. });
  786. }
  787. //上传文件
  788. function upload() {
  789. if (document.getElementById("upFile").files.length > 0) {
  790. var formData = new FormData();
  791. formData.append("upFile", document.getElementById("upFile").files[0]);
  792. formData.append("token", $.cookie("token"));
  793. $.ajax({
  794. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  795. type: "POST",
  796. data: formData,
  797. /**
  798. *必须false才会自动加上正确的Content-Type
  799. */
  800. contentType: false,
  801. /**
  802. * 必须false才会避开jQuery对 formdata 的默认处理
  803. * XMLHttpRequest会对 formdata 进行正确的处理
  804. */
  805. processData: false,
  806. success: function (result) {
  807. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  808. $("#upFile").change(function () {
  809. upload();
  810. });
  811. var r = $.parseJSON(result);
  812. if (r.state.toLowerCase() == "success") {
  813. $(".fjnr").text(r.data);
  814. $("#scfj").show();
  815. }
  816. }
  817. });
  818. } else {
  819. layer.confirm('请上传文件!', {
  820. btn: ['确定']
  821. });
  822. }
  823. }
  824. //来源
  825. function LY(obj) {
  826. obj.empty();
  827. obj.append('<option selected="selected" value="">请选择</option>');
  828. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  829. "token": $.cookie("token"),
  830. id: 1
  831. }, function (data) {
  832. if (data.state.toLowerCase() == "success") {
  833. var content = data.data;
  834. $(content).each(function (i, n) {
  835. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  836. })
  837. }
  838. })
  839. }
  840. //类别
  841. function LB(obj) {
  842. obj.empty();
  843. obj.append('<option selected="selected" value="">请选择</option>');
  844. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  845. "token": $.cookie("token"),
  846. id: 2
  847. }, function (data) {
  848. if (data.state.toLowerCase() == "success") {
  849. var content = data.data;
  850. $(content).each(function (i, n) {
  851. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  852. })
  853. }
  854. })
  855. }
  856. // 主题
  857. function ZT(obj) {
  858. obj.empty();
  859. obj.append('<option selected="selected" value="">请选择</option>');
  860. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  861. "token": $.cookie("token"),
  862. id: 3
  863. }, function (data) {
  864. if (data.state.toLowerCase() == "success") {
  865. var content = data.data;
  866. $(content).each(function (i, n) {
  867. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  868. })
  869. }
  870. })
  871. }
  872. ///坐席
  873. function ZX(obj) {
  874. obj.empty();
  875. obj.append('<option selected="selected" value="">请选择</option>');
  876. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  877. "token": $.cookie("token"),
  878. }, function (data) {
  879. if (data.state.toLowerCase() == "success") {
  880. var content = data.data;
  881. $(content).each(function (i, n) {
  882. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  883. })
  884. }
  885. })
  886. }
  887. function tree() {
  888. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  889. "token": $.cookie("token"),
  890. // "pid": pid
  891. }, function (result) {
  892. result = $.parseJSON(result);
  893. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  894. });
  895. }
  896. var setting1 = {
  897. data: {
  898. key: {
  899. name: "F_DeptName"
  900. },
  901. simpleData: {
  902. enable: true,
  903. idKey: "F_DeptId",
  904. pIdKey: "F_PartentId",
  905. rootPId: 0
  906. }
  907. },
  908. callback: {
  909. onClick: zTreeOnClick
  910. }
  911. };
  912. function zTreeOnClick(event, treeId, treeNode) {
  913. if (treeNode.level == 2) {
  914. $('.inps').val(treeNode.F_DeptName);
  915. $("#PID").val(treeNode.F_DeptId);
  916. $("#Dpment").val(treeNode.F_DeptName);
  917. $(".Cleans").show();
  918. }
  919. };
  920. function Close() {
  921. $(".lyxz").removeClass("cx");
  922. if ($('audio').length > 0) {
  923. $('audio')[0].pause();
  924. }
  925. }
  926. </script>
  927. </body>
  928. </html>