| 123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435436437438439440441442443444445446447448449450451452453454455456457458459460461462463464465466467468469470471472473474475476477478479480481482483484485486487488489490491492493494495496497498499500501502503504505506507508509510511512513514515516517518519520521522523524525526527528529530531532533534535536537538539540541542543544545546547548549550551552553554555556557558559560561562563564565566567568569570571572573574575576577578579580581582583584585586587588589590591592593594595596597598599600601602603604605606607608609610611612613614615616617618619620621622623624625626627628629630631632633634635636637638639640641642643644645646647648649650651652653654655656657658659660661662663664665666667668669670671672673674675676677678679680681682683684685686687688689690691692693694695696697698699700701702703704 |
- <!DOCTYPE html>
- <html>
- <head>
- <meta charset="UTF-8">
- <title>已回访</title>
- <script src="../Script/Common/huayi.load.js"></script>
- <script src="../Script/Common/huayi.config.js"></script>
- <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
- <link rel="stylesheet" href="../css/init.css" />
- <style>
- #sqzx th {
- padding: 5px 8px 5px 0;
- text-align: right;
- }
-
- .select {
- width: 150px;
- background-color: #FFF;
- background-image: none;
- border: 1px solid #ccc;
- border-radius: 1px;
- color: inherit;
- padding: 6px 12px;
- }
-
- #sex {
- background-color: #FFF;
- background-image: none;
- border: 1px solid #ccc;
- border-radius: 1px;
- color: inherit;
- padding: 6px 12px;
- }
-
- input {
- background-color: #FFF;
- background-image: none;
- border: 1px solid #ccc;
- border-radius: 1px;
- color: inherit;
- padding: 6px 12px;
- }
-
- #sqzx td {
- padding: 6px 0 5px 10px;
- }
-
- .lxr ul li {
- float: left;
- list-style: none;
- width: 30%;
- margin-bottom: 5px;
- padding-top: 10px;
- }
-
- .clearFix:after {
- content: "";
- display: block;
- clear: both;
- }
-
- .form-group {
- padding-left: 40px;
- margin-bottom: 0;
- }
-
- textarea {
- height: 70px;
- border: 1px solid #ccc;
- border-radius: 1px;
- width: 50%;
- resize: none;
- }
-
- .textarea_box {
- margin-top: 10px;
- }
-
- .box_content {
- border-bottom: 1px solid #ccc;
- }
-
- .tj_content {
- border: 1px solid #e6e6e6;
- border-radius: 5px;
- }
-
- .t-shade {
- position: fixed;
- top: 0;
- left: 0;
- width: 100%;
-
- background: rgba(0, 0, 0, 0.48);
- z-index: 10004;
- display: none;
- }
- .lyxz .shade_k {
- z-index: 10005;
- width: 40%;
- left: 30%;
- margin: 20% auto;
- position: absolute;
- background-color: #fff;
- box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
- border-radius: 5px;
- }
-
- .shade_title {
- padding: 0 80px 0 20px;
- height: 42px;
- line-height: 42px;
- border-bottom: 1px solid #eee;
- font-size: 16px;
- color: #FFFFFF;
- overflow: hidden;
- background-color: #00a1cb;
- border-radius: 2px 2px 0 0;
- position: relative;
- border-top-left-radius: 5px;
- border-top-right-radius: 5px;
- }
-
- .cx {
- display: block;
- }
-
- .setwin {
- position: absolute;
- right: 15px;
- top: 5px;
- font-size: 0;
- line-height: initial;
- }
-
- .setwin a {
- position: relative;
- width: 16px;
- height: 16px;
- font-size: 20px;
- color: #fff;
- }
-
- .xg i {
- font-size: 16px;
- }
-
- .hidens {
- display: none;
- }
- </style>
- </head>
- <body class="gray-bg">
- <div class="wrapper wrapper-content animated fadeInRight">
- <div class="daoHang clearfix">
- <div class="dhLeft">
- <sapn>
- <i class="syIcon"></i>位置:
- <a href="javaScript:;" id="ReIndex">首页</a>>
- <a href="javaScript:;">工作列表</a>>
- <a class="nowPosition">已回访工单</a>
- </sapn>
- </div>
- <div class="dhRight">
- <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
- </div>
- </div>
- <div style="padding: 10px;" class="tj_content clearFix">
- <div style="padding: 10px;" class="tj_content clearFix">
- <div>
- <span>【搜索信息】</span>
- <div class="box_content">
- <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
- <tr>
- <th>诉求标题:</th>
- <td>
- <input type="text" placeholder="输入关键字" id="key" />
- </td>
- <th>时间:</th>
- <td colspan="3">
- <input type="text" id="starttime" class="laydate-icon" style="height: 32px;" /> —— <input type="text" id="endtime" class="laydate-icon" style="height: 32px;" />
- </td>
- <th></th>
- <td><botton class="btns Seach">搜索</botton>
- <botton class="btns ">导出</botton></td>
- </tr>
-
- </table>
- </div>
- </div>
- <div>
- <div style="width: 100%;padding: 10px;">
- <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
- <thead>
- <tr>
- <th data-checkbox="true"></th>
- <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
- <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
- <th data-field="UserName" data-align="center">受理人</th>
- <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
- <th data-field="e" data-formatter="setCode" data-align="center">录音</th>
- <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
- </tr>
- </thead>
- <tbody class="list"></tbody>
- </table>
- </div>
- </div>
- </div>
- </div>
- <!--下载框-->
- <div class="t-shade lyxz">
- <div class="shade_k">
- <div class="shade_title">
- <span>录音播放与下载<srong class="cknum"></srong></span>
- <span class="setwin gbly"><a>x</a></span>
- </div>
- <div class="shade_content">
- <div class="Ly_box audiojs">
- </div>
- </div>
- </div>
- </div>
- </div>
- <script src="../css/laydate/laydate.js"></script>
- <script src="../My97DatePicker/WdatePicker.js"></script>
- <script>
- // return '<div class="imgs" >' +
- // '<a class="xg" title="查看" onclick="ckxq(' + val + ')"> <i class="fa fa-search"></i></a>' +
- // '<a class="xg" title="编辑" onclick="bj(' + val + ')"> <i class="fa fa-pencil-square-o"></i></a>' +
- // '<a class="xg" title="回访" onclick="back(' + val + ')"> <i class="fa fa-mail-reply"></i></a>' +
- // '<a class="xg" "title="强回"onclick="recycles(' + val + ')"> <i class="fa fa-exchange"></i></a>' +
- // '<a class="xg" title="结案" onclick="Lawsuit(' + val + ')"> <i class="fa fa-pie-chart"></i></a>' +
- // '<a class="xg" "title="交办"onclick="jb(' + val + ')"> <i class="fa fa-check-square-o"></i></a>' +
- // '<a class="xg" "title="回收"onclick="recycle(' + val + ')"> <i class="fa fa-retweet"></i></a>' +
- // '<a class="xg "title="督查" onclick="Supervision(' + val + ')"> <i class="fa fa-eye"></i></a>' +
- // '<a class="xg" "title="强制" onclick="StrongLawsuit(' + val + ')"> <i class="fa fa-check-circle"></i></a>' +
- // '<a class="xg" title="删除"onclick="move(' + val + ')"> <i class="fa fa-remove"></i></a>' +
- // '</div>';
- var arr = ["<a class='xg' onclick='ckxq(data)' title='查看'>查看</a>",
- "<a class='xg' onclick='bj(data)' title='编辑'>编辑</a>",
- "<a class='xg' onclick='move(data)' title='删除'>删除</a>",
- "<a class='xg' onclick='tj(data)' title='提交'>提交</a>",
- "<a class='xg' onclick='jb(data)' title='交办'>交办</a>", //交办
- "<a class='xg' onclick='lader(data)' title='领导'>领导批示</a>", //领导批示
- "<a class='xg' onclick='city(data)' title='市长'>市长批示</a>", //市长指示
- "<a class='xg' onclick='Supervision(data)' title='督办'>督办</a>", //督办
- "<a class='xg' onclick='Supervision_(data)' title='督察'>监察</a>", //督察
- "<a class='xg' onclick='sh(data)' title='收回'>收回</a>", //收回
- "<a class='xg' onclick='cs(data)' title='查收'>查收</a>", //查收
- "<a class='xg' onclick='th(data)' title='退回申请'>退回申请</a>", //退回申请
- "<a class='xg' onclick='bl(data)' title='办理'>办理</a>", //办理
- "<a class='xg' onclick='ys(data)' title='申请延时'>申请延时</a>", //延时申请
- "<a class='xg' onclick='shth(data)' title='退回审核'>退回审核</a>", //退回审核
- "<a class='xg' onclick='hf(data)' title='回访'>回访</a>", //回访
- "<a class='xg' onclick='shys(data)' title='延时审核'>延时审核</a>", //延时审核
- "<a class='xg' onclick='cb(data)' title='重办'>重办</a>", //重办
- "<a class='xg' onclick='Lawsuit(data)' title='结案'>结案</a>", //结案
- ];
- $(document).ready(function() {
- load();
- laydate.skin('blue');
- laydate({
- elem: '#starttime',
- event: 'focus'
- });
- laydate({
- elem: '#endtime',
- event: 'focus'
- });
- ///搜素
- $(".Seach").click(function() {
- load();
- })
- });
- //关闭录音弹出
- $(".gbly").click(function() {
- $(".lyxz").removeClass("cx");
- $('audio')[0].pause();
- });
- $("#orderlist").on("click-row.bs.table", function(e, row, ele) {
- $('.success').removeClass('success'); //去除之前选中的行的,选中样式
- $(ele).addClass('success'); //添加当前选中的 success样式用于区别
- });
- //获取查询信息
- function load() {
- //先销毁表格
- $('#orderlist').bootstrapTable('destroy');
- //初始化表格,动态从服务器加载数据
- $("#orderlist").bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "WorkOrder/GetZXDealList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 10, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) { //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- state: $("#state").val(), //=工单状态
- type: $("#type").val(), //=工单类型
- bigtype: $("#bigtype").val(), //=大类别
- smalltype: $("#smalltype").val(), //=小类别
- key: $("#key").val(), //=关键字
- tel: $("#tel").val(), //=客户电话
- name: $("#name").val(), //=客户名称
- code: $("#code").val(), //=坐席工号
- // keyid:2,//=关键词id
- tab: -2,//待处理
- source: $("#source").val(), //=来源&
- starttime: $("#starttime").val(), //=开始时间
- endtime: $("#endtime").val(), //=结束时间
- token: $.cookie("token")
- };
- return param;
- },
- onLoadSuccess: function(data) { //加载成功时执行
- // layer.msg("加载成功");
- //console.log(data);
- },
- onLoadError: function() { //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- }
- });
- }
- //状态
- function States(val) {
- var html = '';
- switch(val + '') {
- case '0':
- html = '新工单';
- break;
- case '1':
- html = '待交办';
- break;
- case '2':
- html = '待查收';
- break;
- case '3':
- html = '退回审核中';
- break;
- case '4':
- html = '办理中';
- break;
- case '5':
- html = '延时审核';
- break;
- case '6':
- html = '已办理';
- break;
- case '7':
- html = '已回访';
- break;
- case '8':
- html = '重办中';
- break;
- case '9':
- html = '已结案';
- break;
- }
- return html;
- }
- //音频
- function setCode(val) {
- if(val) {
- return '<div class="imgs" style="cursor: pointer;">' +
- '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
- '</div>';
- } else {
- return '';
- }
- }
- function GetCont(val) {
- if(val) {
- var str = '<div '
- if(val.length > 10) {
- str = str + ' title="' + val + '" ';
- val = val.substr(0, 10) + "...";
- }
- return str + '>' + val + '</div>';
- } else {
- return '';
- }
- }
- //操作
- function Dispose(val, row) {
- var Rows = row.Buttons;
- var html = '';
- for(var i = 0; i < Rows.length; i++) {
- var html1 = arr[Rows[i].key * 1 - 1];
- if(html1) {
- html1 = html1.replace("data", val);
- }
- html += html1;
- }
- return html;
- }
- //查看详情
- function ckxq(str) {
- layer.open({
- type: 2,
- content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: '工单详情',
- area: ['85%', '80%'], //宽高
- });
- }
- //编辑
- function bj(str) {
- layer.open({
- type: 2,
- content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: '编辑工单',
- area: ['96%', '80%'], //宽高
- });
- }
- //删除
- function move(str) {
- layer.confirm('确定删除工单?', {
- btn: ['是', '否'] //按钮
- }, function() {
- $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
- ids: str,
- token: $.cookie("token")
- }, function(result) {
- result = JSON.parse(result);
- if(result.state.toLowerCase() == "success") {
- layer.msg("删除成功");
- load();
- }
- })
- });
- }
- //提交
- function tj(str) {
- layer.confirm('确定要提交工单么?', {
- btn: ['确定', '取消'] //按钮
- }, function() {
- //请求后台数据
- /*发送请求*/
- $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
- ids: str,
- token: $.cookie("token")
- }, function(result) {
- result = JSON.parse(result);
- if(result.state.toLowerCase() == "success") {
- layer.msg("提交成功");
- load();
- }
- })
- });
- }
- //交办
- function jb(str) {
- layer.open({
- type: 2,
- content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: '工单交办',
- area: ['87%', '80%'], //宽高
- });
- }
- //领导批示
- function lader(str) {
- layer.open({
- type: 2,
- content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: '领导批示',
- area: ['45%', '40%'], //宽高
- });
- }
- //市长批示
- function city(str) {
- layer.open({
- type: 2,
- content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: '领导批示',
- area: ['45%', '40%'], //宽高
- });
- }
- //办理
- function bl(str) {
- layer.open({
- type: 2,
- content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: '办理工单',
- area: ['45%', '40%'], //宽高
- });
- }
- //督办
- function Supervision(str) {
- layer.open({
- type: 2,
- content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
- title: '督办',
- area: ['35%', '30%'], //宽高
- });
- }
- //督查
- function Supervision_(str) {
- layer.open({
- type: 2,
- content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
- title: '监察',
- area: ['35%', '30%'], //宽高
- });
- }
- //强制结案
- function StrongLawsuit(str) {
- layer.open({
- type: 2,
- content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: '诉求单强制结案',
- area: ['35%', '30%'], //宽高
- });
- }
- //查收
- function cs(str) {
- layer.confirm('确定要查收?', {
- btn: ['是', '否'] //按钮
- }, function() {
- $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
- workorderid: str,
- token: $.cookie("token")
- }, function(result) {
- result = JSON.parse(result);
- if(result.state.toLowerCase() == "success") {
- layer.msg("查收成功");
- load();
- }
- })
- });
- }
- //收回
- function sh(str) {
- layer.confirm('确定要回收?', {
- btn: ['是', '否'] //按钮
- }, function() {
- $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
- workorderid: str,
- token: $.cookie("token")
- }, function(result) {
- result = JSON.parse(result);
- if(result.state.toLowerCase() == "success") {
- layer.msg("回收");
- load();
- }
- })
- });
- }
- //强制回收
- function recycles() {
- layer.confirm('确定要强制退回吗?', {
- btn: ['是', '否'] //按钮
- });
- }
- //退回申请
- function th(str) {
- layer.open({
- type: 2,
- content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: '申请退回工单',
- area: ['35%', '30%'], //宽高
- });
- }
- //审核退回申请
- function shth(str) {
- layer.open({
- type: 2,
- content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: '审核退回申请',
- area: ['35%', '30%'], //宽高
- });
- }
- //办理
- // function th(str) {
- // layer.open({
- // type: 2,
- // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
- // title: '办理工单',
- // area: ['35%', '30%'], //宽高
- // });
- // }
- //申请延时
- function ys(str) {
- layer.open({
- type: 2,
- content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: '申请延时',
- area: ['45%', '40%'], //宽高
- });
- }
- //审核申请延时
- function shys(str) {
- layer.open({
- type: 2,
- content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: '审核延时申请',
- area: ['45%', '40%'], //宽高
- });
- }
- //诉求回访
- function hf(str) {
- layer.open({
- type: 2,
- content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: '工单回访',
- area: ['45%', '40%'], //宽高
- });
- }
- //重办工单
- function cb(str) {
- layer.open({
- type: 2,
- content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: '重办工单',
- area: ['45%', '40%'], //宽高
- });
- }
- //结案
- function Lawsuit(str) {
- layer.open({
- type: 2,
- content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: '诉求单结案',
- area: ['45%', '40%'], //宽高
- });
- }
- $('.Appeal').click(function() {
- layer.open({
- type: 2,
- content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
- title: '新增诉求',
- area: ['85%', '80%'], //宽高
- });
- })
- //上传文件
- function upload() {
- if(document.getElementById("upFile").files.length > 0) {
- var formData = new FormData();
- formData.append("upFile", document.getElementById("upFile").files[0]);
- formData.append("token", $.cookie("token"));
- $.ajax({
- url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
- type: "POST",
- data: formData,
- /**
- *必须false才会自动加上正确的Content-Type
- */
- contentType: false,
- /**
- * 必须false才会避开jQuery对 formdata 的默认处理
- * XMLHttpRequest会对 formdata 进行正确的处理
- */
- processData: false,
- success: function(result) {
- document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
- $("#upFile").change(function() {
- upload();
- });
- var r = $.parseJSON(result);
- if(r.state.toLowerCase() == "success") {
- $(".fjnr").text(r.data);
- $("#scfj").show();
- }
- }
- });
- } else {
- layer.confirm('请上传文件!', {
- btn: ['确定']
- });
- }
- }
- </script>
- </body>
- </html>
|