zhoufan
/
SQ12345_Web


			
				
					
						
						
							123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212
							<!DOCTYPE html>
<html>
	<head>
		<meta charset="UTF-8">
    <script src="../Script/Common/huayi.load.js"></script>
    <script src="../Script/Common/huayi.config.js"></script>
    <link rel="stylesheet" href="../css/layer/need/layer.css" />
    <link rel="stylesheet" href="../css/init.css" />
    		   <title>工单回访</title>
	</head>
	<body>
		<div class="Common">
		<table  >
			<tr>
                <th>
                    来电号码：
                </th>
				  <td><a class="CallOut" id="CallOut"><span class="F_CusPhone"></span><img class="cupImg" style="vertical-align: text-bottom;margin-left: 5px;" src="../img/Phones.png" /></a></td>
                <th>
                    联系号码：
                </th>
                <td><a class="CallOut1" id="CallOut1"><span class="F_ConPhone"></span><img class="copImg" style="vertical-align: text-bottom;margin-left: 5px;" src="../img/Phones.png" /></a></td>
				
			</tr>
			<tr>
                <th class="Importent">
                    回访人:
                </th>
				  <td><input type="text" id="visituser"/></td>
				
				
                <th>
                    回访方式:
                </th>
				  <td>
				  	<select class="select_" id="type">
				  		<option value="0">电话</option>
				  		<option value="1">微信</option>
				  	</select>
				  </td>
			</tr>
			<tr>
				<th class="Importent">回访结果:</th>
				<td>
					<select class="select_" id='issatisfie'>
						<option value="0">不满意</option>
						<option value="1">满意</option>
					</select>
				</td>
			</tr>
			<tr>
				<th class="Importent">回访内容:</th>
					<td colspan="7"><textarea data-adaptheight id="result" name="" rows="" cols=""></textarea></td>
			</tr>
		</table>
		<div class="btn_box">
            <input type="hidden" id="F_guid" value="" />
			<button class="btns BC">保存</button>
			<button class="btns Submit">保存并提交回访</button>
		</div>
		</div>
        <!--<script src="../js/main.js?v=1.5"></script>-->
		<script src="../js/adjustHeight.js"></script>
        <script src="../js/guid.js"></script>
		<script>
			var wid = helper.request.queryString("wid");
				var State;
				var a = $("#ID").val()
				loadTEL();
					Detail();	
			$(document).ready(function() {
				$('.BC').click(function() {
					State = 0;
					JA();
				})
				$('.Submit').click(function() {
					State = 1;
					JA();
				})

				$(".CallOut").click(function (event) {
				    if ($(".F_CusPhone").text()) {
				        calloutopt($(".F_CusPhone").text());
				    }
				});
				$(".CallOut1").click(function (event) {
				    if ($(".F_ConPhone").text()) {
				        calloutopt($(".F_ConPhone").text());
				    }
				});
			});
			//回访
			function JA() {
				$.post(huayi.config.callcenter_url + 'WorkOrder/VisitWorkOrder', {
					workorderid: wid,
					visituser:$("#visituser").val(),//回访人
					result:$("#result").val(),//回访内容
					type:$("#type").val(),
					issatisfie:$("#issatisfie").val(),
					state: State,
					visitid:a,
					token: $.cookie("token")
				}, function(result) {
					result = JSON.parse(result);
					if(result.state.toLowerCase() == "success") {

						var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
						console.log(index);
						parent.layer.close(index); //再执行关闭
						parent.load();
						parent.layer.msg("操作成功");

					}
				})
			}
			//草稿详情
			function Detail() {
				$.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetDraftInfo', {
					workorderid: wid,
					type: 3,
					token: $.cookie("token")
				}, function(result) {
					if(result.state.toLowerCase() == "success") {
						if(result.data.length>0){
							   $("#visituser").val(result.data[0].F_VisitUser);
                      $("#issatisfie").val(result.data[0].F_IsSatisfie);
                      $("#type").val(result.data[0].F_Type);
                      $("#result").val(result.data[0].F_Result);
						}
                   
                      
						console.log(result);

					}
				})
			}
            //加载用户电话
			function loadTEL() {
			    $.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetWorkOrder', {
			        workorderid: wid,
			        "token": $.cookie("token")
			    }, function (result) {
			        if (result.state.toLowerCase() == "success") {
			            var Data = result.data.data;
			            if(Data[0].F_CusPhone){
			            	 $(".F_CusPhone").text(Data[0].F_CusPhone);
			            	 $('.cupImg').css('display','inline-block')
			            }else{
			            	 $(".F_CusPhone").css('display','none');
			            	 $('.cupImg').css('display','none');
			            }
			            if(Data[0].F_ConPhone){
			            	 $(".F_ConPhone").text(Data[0].F_ConPhone);
			            	 $('.copImg').css('display','inline-block')
			            }else{
			            	 $(".F_ConPhone").css('display','none');
			            	 $('.copImg').css('display','none');
			            }
			        }
			    })
			}
			function calloutopt(telphone)
			{
			    $.getJSON(huayi.config.callcenter_url + 'UserAccount/GetNowUser', {
			        "token": $.cookie("token")
			    }, function (result) {
			        if (result.state.toLowerCase() == "success") {
			            if (result.data.user.F_SeatFlag) {//判断是否话务人员
                            if ($.cookie("extno")) { //判断是否登录分机号
			                    event.stopPropagation();
			                    if (telphone) {
			                        $.ajax({
			                            type: "get",
			                            url: huayi.config.callcenter_url + "CallOutOpt/GetCallOutprefix",
			                            async: true,
			                            dataType: 'json',
			                            data: {
			                                token: $.cookie("token"),
			                                phone: telphone
			                            },
			                            success: function (result) {
			                                if (result.state.toLowerCase() == "success") {
			                                    var guid = uuid();
			                                    $("#F_guid").val(guid);
			                                    top.obj.Type = "MakeCall";
			                                    top.obj.DestinationNumber = result.data.phone;
			                                    top.obj.Header = result.data.fix;
			                                    top.obj.TaskType = "2"; //0:拨号外呼；1:未接来电外呼；2:回访外呼
			                                    top.obj.TaskPhoneID = wid; //回访的工单ID
			                                    top.obj.TaskID = guid; //回访记录编号
			                                    top.Send();
			                                }

			                            }
			                        });
			                    }
			                }
			                else
			                    layer.msg("未绑定分机号，不能操作回拨");
			            }
			            else
			                layer.msg("非话务人员登录，不能操作回拨");
			        }
			    });

			    
			}
		</script>
	</body>
</html>