zhoufan
/
SQ12345_Web


			
				
					
						
						
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							<!DOCTYPE html>
<html>

	<head>
		<meta charset="UTF-8">
		<title>协办待处理工单</title>
		<script src="../Script/Common/huayi.load.js"></script>
		<script src="../Script/Common/huayi.config.js"></script>
		<link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
		<link rel="stylesheet" href="../css/init.css" />
		<style>
			#sqzx th {
				padding: 5px 8px 5px 0;
				text-align: right;
			}
			
			.select {
				width: 150px;
				background-color: #FFF;
				background-image: none;
				border: 1px solid #ccc;
				border-radius: 1px;
				color: inherit;
				padding: 6px 12px;
			}
			
			#sex {
				background-color: #FFF;
				background-image: none;
				border: 1px solid #ccc;
				border-radius: 1px;
				color: inherit;
				padding: 6px 12px;
			}
			
			input {
				background-color: #FFF;
				background-image: none;
				border: 1px solid #ccc;
				border-radius: 1px;
				color: inherit;
				padding: 6px 12px;
			}
			
			#sqzx td {
				padding: 6px 0 5px 10px;
			}
			
			.lxr ul li {
				float: left;
				list-style: none;
				width: 30%;
				margin-bottom: 5px;
				padding-top: 10px;
			}
			
			.clearFix:after {
				content: "";
				display: block;
				clear: both;
			}
			
			.form-group {
				padding-left: 40px;
				margin-bottom: 0;
			}
			
			textarea {
				height: 70px;
				border: 1px solid #ccc;
				border-radius: 1px;
				width: 50%;
				resize: none;
			}
			
			.textarea_box {
				margin-top: 10px;
			}
			
			.box_content {
				border-bottom: 1px solid #ccc;
			}
			
			.tj_content {
				border: 1px solid #e6e6e6;
				border-radius: 5px;
			}
			
			.t-shade {
				position: fixed;
				top: 0;
				left: 0;
				width: 100%;
				background: rgba(0, 0, 0, 0.48);
				z-index: 10004;
				display: none;
			}

            .lyxz .shade_k {
                z-index: 10005;
                width: 40%;
                left: 30%;
                margin: 20% auto;
                position: absolute;
                background-color: #fff;
                box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
                border-radius: 5px;
            }
			
			.shade_title {
				padding: 0 80px 0 20px;
				height: 42px;
				line-height: 42px;
				border-bottom: 1px solid #eee;
				font-size: 16px;
				color: #FFFFFF;
				overflow: hidden;
				background-color: #00a1cb;
				border-radius: 2px 2px 0 0;
				position: relative;
				border-top-left-radius: 5px;
				border-top-right-radius: 5px;
			}
			
			.cx {
				display: block;
			}
			
			.setwin {
				position: absolute;
				right: 15px;
				top: 5px;
				font-size: 0;
				line-height: initial;
			}
			
			.setwin a {
				position: relative;
				width: 16px;
				height: 16px;
				font-size: 20px;
				color: #fff;
			}
			
			.xg i {
				font-size: 16px;
			}
			
			.hidens {
				display: none;
			}
			.Min-width{
				width: 150px;
			}
			.hidens {
				display: none;
			}
				.inpBox {
				border: 1px solid #a9a9a9;
				height: 27px;
				width: 220px;
				display: inline-block;
				position: relative;
				vertical-align: middle;
			}
			
		
			
			
			.inps {
				width: 217px;
				height: 24px;
				outline: none;
				border: 0;
				border-image-width: 0;
				padding: 0;
				padding-left: 3px;
			}
			
			
			.Cleans{
				display: inline-block;
				width: 20px;
				position: absolute;
				right: 21px;
				top: 5px;
				display: none;
			}
		</style>
	</head>

	<body class="gray-bg">
		<div class="wrapper wrapper-content animated fadeInRight">
			<div class="daoHang clearfix">
				<div class="dhLeft">
					<sapn>
						<i class="syIcon"></i>位置：
						<a href="javaScript:;" id="ReIndex">首页</a>&gt;
						<a href="javaScript:;">业务监督</a>&gt;
						<a class="nowPosition">协办待处理工单</a>
					</sapn>
				</div>
				<div class="dhRight">
					<a href="" title="刷新"><i class="fa fa-refresh"></i></a>
				</div>
			</div>
			<div style="padding: 10px;" class="tj_content clearFix">
				<div style="padding: 10px;" class="tj_content clearFix">
					<div>
						<span>【搜索信息】</span>
						<div class="box_content">
							<table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
								<tr>
									<th>诉求标题：</th>
									<td>
										<input type="text" placeholder="输入关键字" id="key" class="Min-width" />
									</td>
									<th>工单号：</th>
									<td>
										<input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
									</td>
									<th>时间：</th>
									<td>
										<input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
									</td>
									<th>区域：</th>
                                <td >
                                	  <select name="" id="sourceAreas" class="select">
                                    </select>
                                </td>
								</tr>
								<tr>
									
									<th>工单来源：</th>
									<td>
										<select class="select_" id="source">
										</select>
									</td>
									<th>主题词：</th>
									<td>
										<select id="keyid" name="" class="select"></select>
									</td>
									<th>坐席：</th>
									<td>
										<select id="ZX" name="" class="select"></select>
									</td>
<th>投诉电话：</th>
									<td>
										<input type="text" id="tel"  class="Min-width" />
									</td>
								</tr>
								<tr>

									
									<th>投诉人：</th>
									<td>
										<input type="text" id="name"  class="Min-width"/>
									</td>
									
									<th>类型:</th>
							<td colspan="3">
								<select class="select_" id="type">
								</select>
							</td>
									<th></th>
									<td style="text-align: center;">
										<botton class="btns Seach">搜索</botton>
										<!--<botton class="btns ">导出</botton></td>-->
								</tr>
							</table>
						</div>
					</div>
					<div>
						<div style="width: 100%;padding: 10px;">
							<table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
								<thead>
									<tr>
									
										<th data-field="F_WorkOrderId" data-align="center">工单单号</th>
										<th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
										<th data-field="DeptName" data-align="center">主办单位</th>
										<th data-field="OtherDeptName" data-align="center">协办单位</th>
										<th data-field="UserName" data-align="center">受理人</th>
										<th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
										<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
										<th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
										<th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
										<th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
									</tr>
								</thead>
								<tbody class="list"></tbody>
							</table>
						</div>
					</div>
				</div>
			</div>

			<!--下载框-->
			<div class="t-shade lyxz">
				<div class="shade_k">
					<div class="shade_title">
						<span>录音播放与下载<srong class="cknum"></srong></span>
						<span class="setwin gbly"><a>x</a></span>
					</div>
					<div class="shade_content">
						<div class="Ly_box audiojs">
						</div>
					</div>
				</div>
			</div>
			<input type="hidden" id="PID" />
			<input type="hidden" id="Dpment" />
		</div>
		<script src="../css/laydate/laydate.js"></script>
		<script src="../My97DatePicker/WdatePicker.js"></script>
			<script src="../js/zTree/jquery.ztree.core.js"></script>
		<script>

			
			$(document).ready(function() {
				load();
				LY($("#source"));
				LB($("#type"));
				ZT($("#keyid"));
				ZX($("#ZX"));
				laydate.skin('blue');
             helper.getDropList.getOrderAreas($('#sourceAreas'));
				laydate({
					elem: '#starttime',
					event: 'focus'
				});

				laydate({
					elem: '#endtime',
					event: 'focus'
				});
				///搜素
				$(".Seach").click(function() {
					load();
				});
			});
			//关闭录音弹出
			$(".gbly").click(function() {
				$(".lyxz").removeClass("cx");
				$('audio')[0].pause();
			});

			$("#orderlist").on("click-row.bs.table", function(e, row, ele) {
				$('.success').removeClass('success'); //去除之前选中的行的，选中样式
				$(ele).addClass('success'); //添加当前选中的 success样式用于区别
			});

			//获取查询信息
			function load() {
				//先销毁表格
				$('#orderlist').bootstrapTable('destroy');
				//初始化表格,动态从服务器加载数据
				$("#orderlist").bootstrapTable({
					method: "get", //使用get请求到服务器获取数据
					url: huayi.config.callcenter_url + "WorkOrder/GetXBDWDealList", //获取数据的Servlet地址
					contentType: "application/x-www-form-urlencoded",
					striped: true, //表格显示条纹
					pagination: true, //启动分页
					pageSize: 10, //每页显示的记录数
					pageNumber: 1, //当前第几页
					pageList: [10, 20, 50, 100], //记录数可选列表
					search: false, //是否启用查询
					showColumns: false, //显示下拉框勾选要显示的列
					showRefresh: false, //显示刷新按钮
					sidePagination: "server", //表示服务端请求
					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
					//设置为limit可以获取limit, offset, search, sort, order
					queryParamsType: "undefined",
					queryParams: function queryParams(params) { //设置查询参数
						var param = {
							page: params.pageNumber,
							pagesize: params.pageSize,
							workid: $("#wids").val(),
							state: $("#state").val(), //=工单状态
							type: $("#type").val(), //=工单类型
							bigtype: $("#bigtype").val(), //=大类别
							smalltype: $("#smalltype").val(), //=小类别
							key: $("#key").val(), //=关键字
							tel: $("#tel").val(), //=客户电话
							name: $("#name").val(), //=客户名称
							usercode: $("#ZX").val(), //=坐席工号
							keyid: $("#keyid").val(), //=关键词id
							source: $("#source").val(), //=来源&
							starttime: $("#starttime").val(), //=开始时间
							endtime: $("#endtime").val(), //=结束时间
							deptid:$("#PID").val(),
							type:$("#type").val(),
							tab: 0,//待处理
							sourcearea:$('#sourceAreas').val(),//区域
							token: $.cookie("token")
						};
						return param;
					},
					onLoadSuccess: function(data) { //加载成功时执行
						//						layer.msg("加载成功");
						//console.log(data);
					},
					onLoadError: function() { //加载失败时执行
						//layer.msg("加载数据失败", { time: 1500, icon: 2 });
					}
				});
			}
			//状态
			function States(val,row) {
				var html = '';
				switch(val + '') {
					case '0':				
						html = '新工单';
						if(row.F_IsReturn==1){
							html = '新工单（回退）';
						}
						break;
					case '1':
						html = '待交办';
						break;
					case '2':
						html = '待查收';
						break;
					case '3':
						html = '退回审核中';
						break;
					case '4':
						html = '办理中';
						break;
					case '5':
						html = '延时审核';
						break;
					case '6':
						html = '已办理';
						break;
					case '7':
						html = '已回访';
						break;
					case '8':
						html = '重办中';
						break;
					case '9':
						html = '已结案';
						break;
				}
				return html;

			}
				//时限
			function OverTime(val,row){
				if(val==1){
					return '<div class="" style="cursor: pointer;">' +					
						'<span class="Greens">'+row.GapTime+'</span>'+					
						'</div>';
				}else if(val==2){
					return '<div class="" style="cursor: pointer;">' +					
						'<span class="Yellows">'+row.GapTime+'</span>'+					
						'</div>';
				}else if(val==3){
					return '<div class="" style="cursor: pointer;">' +					
						'<span class="Reds">'+row.GapTime+'</span>'+					
						'</div>';
				}
			}
			//办理时限
			function BanTime(val){
				if(val){
					var time=val.substring(0,val.indexOf(' '));
				return '<div class="" style="cursor: pointer;">' +					
						'<span>'+time+'</span>'+					
						'</div>';
				}
				
			}
			//音频
			function setCode(val) {
				if(val) {
					return '<div class="imgs" style="cursor: pointer;">' +
						'<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
						'</div>';
				} else {
					return '';
				}
			}

			function GetCont(val) {
				if(val) {
					var str = '<div '
					if(val.length > 10) {
						str = str + ' title="' + val + '" ';
						val = val.substr(0, 10) + "...";
					}
					return str + '>' + val + '</div>';
				} else {
					return '';
				}
			}
			//操作
			function Dispose(val, row) {
				var Rows = row.Buttons;
				var html = '';
				for(var i = 0; i < Rows.length; i++) {

					var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
					if(html1) {
						html1 = html1.replace("data", val);
					}
					html += html1;

				}
				return html;
			}

			//查看详情
			function ckxq(str) {
				layer.open({
					type: 2,
					content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
					title: '工单详情',
					area: ['85%', '80%'], //宽高
				});
			}
			//编辑
			function bj(str) {
				layer.open({
					type: 2,
					content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url，no代表不显示滚动条
					title: '编辑工单',
					area: ['96%', '80%'], //宽高
				});
			}
			//删除
			function move(str) {
				layer.confirm('确定删除工单？', {
					btn: ['是', '否'] //按钮
				}, function() {
					$.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
						ids: str,
						token: $.cookie("token")
					}, function(result) {
						result = JSON.parse(result);
						if(result.state.toLowerCase() == "success") {
							layer.msg("删除成功");
							load();
						}
					})
				});
			}
			//提交
			function tj(str) {
				layer.confirm('确定要提交工单么？', {
					btn: ['确定', '取消'] //按钮
				}, function() {
					//请求后台数据
					/*发送请求*/
					$.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
						ids: str,
						token: $.cookie("token")
					}, function(result) {
						result = JSON.parse(result);
						if(result.state.toLowerCase() == "success") {
							layer.msg("提交成功");
							load();
						}
					})
				});
			}
			//交办
			function jb(str) {
				layer.open({
					type: 2,
					content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url，no代表不显示滚动条
					title: '工单交办',
					area: ['87%', '80%'], //宽高
				});
			}
			//领导批示
			function lader(str) {
				layer.open({
					type: 2,
					content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url，no代表不显示滚动条
					title: '领导批示',
					area: ['60%', '80%'], //宽高
				});
			}
			//市长批示
			function city(str) {
				layer.open({
					type: 2,
					content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url，no代表不显示滚动条
					title: '领导批示',
					area: ['60%', '80%'], //宽高
				});
			}
			//办理
			function bl(str) {
				layer.open({
					type: 2,
					content: "../CommonHtml/banli.html?wid=" + str, //iframe的url，no代表不显示滚动条
					title: '办理工单',
					area: ['60%', '80%'], //宽高
				});
			}
			//督办

			function Supervision(str) {
				layer.open({
					type: 2,
					content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url，no代表不显示滚动条
					title: '督办',
					area: ['60%', '80%'], //宽高
				});
			}

			//督查
			function Supervision_(str) {
				layer.open({
					type: 2,
					content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url，no代表不显示滚动条
					title: '监察',
					area: ['60%', '80%'], //宽高
				});
			}
			//强制结案
			function StrongLawsuit(str) {
				layer.open({
					type: 2,
					content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url，no代表不显示滚动条
					title: '强制结案',
					area: ['60%', '80%'], //宽高
				});
			}
			 //回退BackDtail
              function BackDtail(str) {	
				layer.open({
					type: 2,
					content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
					title: '工单回退',
					area: ['60%', '80%'], //宽高
				});
			}
			//查收
			function cs(str) {
				layer.confirm('确定要查收？', {
					btn: ['是', '否'] //按钮
				}, function() {
					$.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
						workorderid: str,
						token: $.cookie("token")
					}, function(result) {
						result = JSON.parse(result);
						if(result.state.toLowerCase() == "success") {
							layer.msg("查收成功");
							load();
						}
					})
				});
			}
			//收回
			function sh(str) {
				layer.confirm('确定要回收？', {
					btn: ['是', '否'] //按钮
				}, function() {
					$.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
						workorderid: str,
						token: $.cookie("token")
					}, function(result) {
						result = JSON.parse(result);
						if(result.state.toLowerCase() == "success") {
							layer.msg("回收");
							load();
						}
					})
				});
			}
			//强制回收
			function recycles() {
				layer.confirm('确定要强制退回吗？', {
					btn: ['是', '否'] //按钮
				});
			}
			//退回申请
			function th(str) {
				layer.open({
					type: 2,
					content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url，no代表不显示滚动条
					title: '申请退回工单',
					area: ['60%', '80%'], //宽高
				});
			}
			//审核退回申请
			function shth(str) {
				layer.open({
					type: 2,
					content: "../CommonHtml/shth.html?wid=" + str, //iframe的url，no代表不显示滚动条
					title: '审核退回申请',
					area: ['60%', '80%'], //宽高
				});
			}
			//办理
			//			function th(str) {
			//				layer.open({
			//					type: 2,
			//					content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url，no代表不显示滚动条
			//					title: '办理工单',
			//					area: ['35%', '30%'], //宽高
			//				});
			//			}
			//申请延时
			function ys(str) {
				layer.open({
					type: 2,
					content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url，no代表不显示滚动条
					title: '申请延时',
					area: ['60%', '80%'], //宽高
				});
			}
			//审核申请延时
			function shys(str) {
				layer.open({
					type: 2,
					content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url，no代表不显示滚动条
					title: '审核延时申请',
					area: ['60%', '80%'], //宽高
				});
			}
			//诉求回访
			function hf(str) {
				layer.open({
					type: 2,
					content: "../CommonHtml/Back.html?wid=" + str, //iframe的url，no代表不显示滚动条
					title: '工单回访',
					area: ['60%', '80%'], //宽高
				});
			}
			//重办工单
			function cb(str) {
				layer.open({
					type: 2,
					content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url，no代表不显示滚动条
					title: '重办工单',
					area: ['60%', '80%'], //宽高
				});
			}
			//结案
			function Lawsuit(str) {
				layer.open({
					type: 2,
					content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url，no代表不显示滚动条
					title: '诉求单结案',
					area: ['60%', '80%'], //宽高
				});
			}

			$('.Appeal').click(function() {
				layer.open({
					type: 2,
					content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url，no代表不显示滚动条
					title: '新增诉求',
					area: ['85%', '80%'], //宽高
				});
			})
			//上传文件
			function upload() {
				if(document.getElementById("upFile").files.length > 0) {
					var formData = new FormData();
					formData.append("upFile", document.getElementById("upFile").files[0]);
					formData.append("token", $.cookie("token"));
					$.ajax({
						url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
						type: "POST",
						data: formData,
						/**
						 *必须false才会自动加上正确的Content-Type
						 */
						contentType: false,
						/**
						 * 必须false才会避开jQuery对 formdata 的默认处理
						 * XMLHttpRequest会对 formdata 进行正确的处理
						 */
						processData: false,
						success: function(result) {
							document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
							$("#upFile").change(function() {
								upload();
							});
							var r = $.parseJSON(result);
							if(r.state.toLowerCase() == "success") {
								$(".fjnr").text(r.data);
								$("#scfj").show();
							}
						}
					});
				} else {
					layer.confirm('请上传文件！', {
						btn: ['确定']
					});
				}
			}
			//来源
			function LY(obj) {
				obj.empty();
				obj.append('<option selected="selected" value="">请选择</option>');
				$.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
					"token": $.cookie("token"),
					id: 1
				}, function(data) {
					if(data.state.toLowerCase() == "success") {
						var content = data.data;
						$(content).each(function(i, n) {
							$("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
						})
					}
				})
			}
			//类别
			function LB(obj) {
				obj.empty();
				obj.append('<option selected="selected" value="">请选择</option>');
				$.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
					"token": $.cookie("token"),
					id: 2
				}, function(data) {
					if(data.state.toLowerCase() == "success") {
						var content = data.data;
						$(content).each(function(i, n) {
							$("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
						})
					}
				})
			}
			//		主题
			function ZT(obj) {
				obj.empty();
				obj.append('<option selected="selected" value="">请选择</option>');
				$.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
					"token": $.cookie("token"),
					id: 3
				}, function(data) {
					if(data.state.toLowerCase() == "success") {
						var content = data.data;
						$(content).each(function(i, n) {
							$("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
						})
					}
				})
			}
			///坐席 
			function ZX(obj) {
				obj.empty();
				obj.append('<option selected="selected" value="">请选择</option>');
				$.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
					"token": $.cookie("token"),
				}, function(data) {
					if(data.state.toLowerCase() == "success") {
						var content = data.data;
						$(content).each(function(i, n) {
							$("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
						})
					}
				})
			}
		</script>
	</body>

</html>