| 123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435436437438439440441442443444445446447448449450451452453454455456457458459460461462463464465466467468469470471472473474475476477478479480481482483484485486487488489490491492493494495496497498499500501502503504505506507508509510511512513514515516517518519520521522523524525526527528529530531532533534535536537538539540541542543544545546547548549550551552553554555556557558559560561562563564565566567568569570571572573574575576577578 |
- <!DOCTYPE html>
- <html>
- <head>
- <meta charset="UTF-8">
- <title>通话记录管理</title>
- <meta name="viewport" content="width=device-width, initial-scale=1.0">
- <link href="../css/init.css" rel="stylesheet" />
- <link href="../css/Table/table1.css" rel="stylesheet" />
- <script src="../Script/Common/huayi.load.js"></script>
- <script src="../Script/Common/huayi.config.js"></script>
- <script src="../My97DatePicker/WdatePicker.js"></script>
- <script src="../css/laydate/laydate.js"></script>
- <style>
- body {
- font-family: "微软雅黑";
- font-size: 14px;
- }
- ul li {
- list-style: none;
- float: left;
- }
- .fr {
- float: right;
- }
- .fl {
- float: left;
- }
- /*标头*/
- .th-box {
- width: 100%;
- padding: 5px;
- border-bottom: 1px solid #e7eaec;
- }
- .th-bar {
- height: 80px;
- }
- .sc_btn {
- color: #fff;
- font-size: 12px;
- margin-left: 15px;
- box-sizing: border-box;
- background: #00a1cb;
- padding: 6px 10px;
- outline: none;
- border-width: 0px;
- border-style: initial;
- border-color: initial;
- border-image: initial;
- border-radius: 3px;
- margin-top: 5px;
- }
- .seach-box ul {
- overflow: hidden;
- }
- .seach-box ul li {
- margin-right: 50px;
- }
- .photo {
- /*background-color: #FFF;
- background-image: none;*/
- border: 1px solid #e5e6e7;
- border-radius: 1px;
- color: inherit;
- padding: 6px 12px;
- }
- .selects {
- background-color: #FFF;
- background-image: none;
- border: 1px solid #e5e6e7;
- border-radius: 1px;
- color: inherit;
- padding: 6px 12px;
- }
- #Select:focus {
- outline: none;
- border-color: #00BFFF;
- }
- input:focus {
- outline: none;
- border-color: #00BFFF;
- }
- .spiner-example {
- position: absolute;
- top: 50%;
- left: 50%;
- z-index: 111;
- margin-left: -85px;
- margin-top: -100px;
- display: none;
- }
- .sk-spinner-three-bounce {
- width: 170px !important;
- }
- .sk-spinner p {
- display: inline-block;
- font-size: 18px;
- margin-left: 10px;
- }
- .gjsu ul {
- overflow: hidden;
- }
- .gjsu ul li {
- width: 50%;
- margin-bottom: 5px;
- padding-top: 10px;
- }
- .selects {
- width: 105px;
- }
- .tc {
- margin-top: 30px;
- text-align: center;
- }
- .seach-box ul {
- padding-left: 0;
- }
- /*.seach-box input{
- width: 122px;
- }*/
- </style>
- </head>
- <body class="gray-bg">
- <div class="wrapper wrapper-content animated fadeInRight">
- <div class="daoHang clearfix">
- <div class="dhLeft">
- <sapn><i class="syIcon"></i>位置:<a href="javaScript:;" id="ReIndex">首页</a>><a href="javaScript:;">话务管理</a>><a href="" class="nowPosition">通话记录查询</a></sapn>
- </div>
- <div class="dhRight">
- <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
- </div>
- </div>
- <div class="th-box">
- <div class="th-bar">
- <!--<a class="sc_btn btn-info" id="moves">批量删除</a>-->
- <div class="seach-box fl">
- <ul>
- <li>时间:<input id="start" class="photo x-color laydate-icon" type="text" />-<input id="end" class="photo x-color laydate-icon" type="text" /></li>
- <li>电话号码:<input id="tel" class="photo x-color" type="text" /></li>
- <li>
- 呼叫状态:
- <select id="ss_hjzt" class="selects callstate">
- <option value="">全部</option>
- <option value="0">未接通</option>
- <option value="1">已接通</option>
- <option value="2">黑名单拒接</option>
- <option value="3">主动放弃</option>
- </select>
- </li>
- <li>
- 通话类型:
- <select id="callType" class="selects callstate">
- <option value="">全部</option>
- </select>
- </li>
-
- <li>
- 呼出方向:
- <select id="ss_hcfx" class=" selects calltype">
- <option value="">全部</option>
- <option value="0">呼入</option>
- <option value="1">呼出</option>
- </select>
- </li>
- <li>
- 呼叫类型:
- <select id="ss_HJLX" class=" selects calltype">
- <option value="">全部</option>
- <option value="1">正常通话</option>
- <option value="2">转移</option>
- <option value="3">三方通话</option>
- </select>
- </li>
- <li>
- 是否回访:
- <select id="sf_hf" class=" selects calltype">
- <option value="">全部</option>
- <option value="2">是</option>
- <option value="0">否</option>
- </select>
- </li>
- <li>
- 坐席:
- <select style="width: 100px;" class="x-color select usercode" id="seat">
- <option value="">全部</option>
- </select>
- </li>
- <li>分机号:<input id="extnumber" class="photo x-color" type="text" /></li>
- <li>
- 满意度:
- <select id="MYD" class=" selects calltype">
- <option value="">全部</option>
- <option value="0">未评价</option>
- <option value="1">满意</option>
- <option value="2">一般</option>
- <option value="3">不满意</option>
- </select>
- </li>
- <li>
- <a class="sc_btn Ss Block">搜索</a>
- </li>
- <!--<li>
- <a class="sc_btn Gj Block">高级搜索</a>
- </li>-->
- </ul>
- </div>
- </div>
- </div>
- <div style="width: 100%;padding: 10px;">
- <table id="list" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
- <thead>
- <tr>
- <th data-field="CallNumber" data-align="center" data-formatter="Code">编号</th>
- <th data-field="CallNumber" data-align="center">电话号码</th>
- <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
- <th data-field="CallType" data-formatter="callType" data-align="center">呼叫方向</th>
- <!--<th data-field="DealType" data-formatter="dealType" data-align="center">是否回访</th>-->
- <th data-field="CallState" data-formatter="states" data-align="center">呼叫状态</th>
- <th data-field="ActionType" data-formatter="ActionType" data-align="center">呼叫类型</th>
- <th data-field="TypeName" data-align="center">通话类型</th>
- <th data-field="MYD" data-align="center" data-formatter="MYD">满意度</th>
- <th data-field="UserCode" data-align="center">坐席工号</th>
- <th data-field="UserName" data-align="center">坐席姓名</th>
- <th data-field="ExtNumber" data-align="center">分机号</th>
- <th data-field="BeginTime" data-align="center">开始时间</th>
- <th data-field="TalkStartTime" data-align="center">通话开始时间</th>
- <th data-field="TalkEndTime" data-align="center">通话结束时间</th>
- <th data-field="TalkLongTime" data-align="center" data-formatter="ftime">通话时长</th>
- <th data-field="RingLongTime" data-align="center" data-formatter="ftime">振铃时长</th>
- <th data-field="LongTime" data-align="center" data-formatter="ftime">总时长</th>
- <th data-field="WorkOrderId" data-align="center" data-formatter="formatWorkOrderNum">工单号</th>
- </tr>
- </thead>
- </table>
- <!--高级搜索框-->
- </div>
- </div>
- <!--下载框-->
- <div class="t-shade">
- <div class="shade_k">
- <div class="shade_title">
- <span>录音播放<srong class="cknum"></srong></span>
- <span class="setwin"><a>x</a></span>
- </div>
- <div class="shade_content">
- <div class="Ly_box audiojs">
- </div>
- <div class="boxCon LY_box">
- </div>
- </div>
- </div>
- </div>
- <script>
- var stype = 1;
- var seatlist = [];
- $(document).ready(function () {
- laydate.skin('blue');
- laydate({
- elem: '#start',
- event: 'focus',
- istime: true,
- format: 'YYYY-MM-DD hh:mm:ss'
- });
- laydate({
- elem: '#end',
- event: 'focus',
- istime: true,
- format: 'YYYY-MM-DD hh:mm:ss'
- });
- /*获取选中行对象*/
- $('#list').on("click-row.bs.table", function (e, row, ele) {
- $('.success').removeClass('success'); //去除之前选中的行的,选中样式
- $(ele).addClass('success'); //添加当前选中的 success样式用于区别
- });
- $(".setwin").click(function () {
- $(".t-shade").removeClass("cx");
- $('audio')[0].pause();
- });
- //获取通话类型
- GetCallTypeList();
- //获取坐席
- $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", { token: $.cookie("token") }, function (result) {
- if (result.state.toLowerCase() == "success") {
- seatlist = result.data;
- bindseat($("#seat"));
- }
- });
- //搜索
- $(".Ss").click(function () {
- stype = 1;
- initTable();
- });
- //高级搜索s
- $(".Gj").click(function () {
- var a = "WdatePicker()";
- layer.open({
- type: 1,
- title: '高级搜索',
- area: ['50%', '55%'], //宽高
- content: ' <div class="gjsu"><ul class="nav nav-tabs">' +
- '<li class="active"><a href="#">参数信息</a></li> ' +
- '</ul>' +
- '<ul>' +
- '<li>' +
- '<label for="">电话号码:</label>' +
- '<input type="text" id="ss_tel" class="photo"/>' +
- '</li>' +
- '<li>' +
- '<label for="">坐席工号:</label>' +
- '<select name="" id="ss_seat" class="selects usercode"></select>' +
- '</li>' +
- '<li>' +
- '<label for="">开始时间:</label>' +
- ' <input type="text" id="ss_kssj" class="photo"onClick="' + a + '"/>' +
- '</li>' +
- '<li>' +
- '<label for="">呼叫状态:</label>' +
- '<select id="ss_hjzt" class="selects callstate">' +
- '<option value="">全部</option>' +
- '<option value="0">未接通</option>' +
- '<option value="1">已接通</option>' +
- '<option value="2">黑名单拒接</option>' +
- '</select>' +
- '</li>' +
- '<li>' +
- '<label for="">结束时间:</label>' +
- '<input type="text" id="ss_jssj" class="photo" onClick="' + a + '"/>' +
- '</li>' +
- '<li>' +
- '<label for="">呼出方向:</label>' +
- '<select id="ss_hcfx" class=" selects calltype">' +
- '<option value="">全部</option>' +
- '<option value="0">呼入</option>' +
- '<option value="1">呼出</option>' +
- '</select>' +
- '</li>' +
- '</ul>' +
- '<div class=" add_time tc">' +
- '<button type="button" class="btn sc_btn Block " id="tc">保 存</button>' +
- '</div>' +
- '</div>'
- });
- bindseat($("#ss_seat"));
- //获取通话记录列表
- $("#tc").click(function () {
- stype = 2;
- initTable();
- var index = layer.index; //获取当前弹层的索引号
- layer.close(index); //关闭当前弹层
- });
- });
- initTable();
- })
- function bindseat(obj) {
- obj.empty();
- obj.append('<option value="">全部</option>');
- $(seatlist).each(function (i, n) {
- obj.append('<option value="' + n.F_UserCode + '">' + n.F_UserName + '</option>');
- })
- }
- function initTable() {
- //先销毁表格
- $('#list').bootstrapTable('destroy');
- //初始化表格,动态从服务器加载数据
- $("#list").bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "Callrecords/GetList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded", striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 10, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) { //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- token: $.cookie("token")
- };
- if (stype == '1') {
- param.type = $("#callType").val();//type=通话类型
- param.usercode = $("#seat").val();
- param.phone = $("#tel").val();
- param.starttime = $("#start").val();
- param.endtime = $("#end").val();
- param.callstate = $("#ss_hjzt").val();
- param.calltype = $("#ss_hcfx").val();
- param.type = $("#callType").val();//type=通话类型
- param.actiontype = $("#ss_HJLX").val();//呼叫类型
- param.tasktype = $("#sf_hf").val();//呼叫类型
- param.extnumber=$("#extnumber").val();
- param.MYD=$("#MYD").val(); //满意度
- } else if (stype == '2') {
- //高级搜索项目里暂时没有到
- // param.usercode = $("#ss_seat").val();
- // param.tel = $("#ss_tel").val();
- // param.callstate = $("#ss_hjzt").val();
- // param.calltype = $("#ss_hcfx").val();
- // param.starttime = $("#ss_kssj").val();
- // param.endtime = $("#ss_jssj").val();
- // param.actiontype = $("#ss_HJLX").val();//呼叫类型
- // param.tasktype = $("#sf_hf").val();//呼叫类型
- }
- return param;
- },
- onLoadSuccess: function () { //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function () { //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- }
- });
- }
- //音频
- function setCode(val) {
- if (val) {
- return '<div class="imgs">' +
- '<img src="../img/vice.png" alt="" onclick="helper.luyin.view(this)" item="' + val + '" />' +
- '</div>';
- }
- else {
- return '';
- }
- }
- //编号
- function Code(val, row, index) {
- return index + 1;
- }
- //方向呼出
- function callType(val) {
- if (val == 0) {
- return '<div class="imgs">呼入</div>';
- } else {
- return '<div class="imgs">呼出</div>';
- }
- }
- //满意度
- function MYD(val, row) {
- var html = '';
- switch (val + '') {
- case '0':
- html = '未评价';
- break;
- case '1':
- html = '满意';
- if (row.CallState == 0) {
- html = '';
- }
- break;
- case '2':
- html = '一般';
- break;
- case '3':
- html = '不满意';
- break;
- }
- return html;
- }
- function states(val) {
- if (val == 0) {
- return '<div class="imgs">未接通</div>';
- } else if (val == 1) {
- return '<div class="imgs">已接通</div>';
- }
- else if (val == 2) {
- return '<div class="imgs">黑名单拒接</div>';
- }
- }
- function ActionType(val) {
- if (val == 2) {
- return '<div class="imgs">转移</div>';
- }
- else if (val == 3) {
- return '<div class="imgs">三方通话</div>';
- }
- else {
- return '<div class="imgs">正常通话</div>';
- }
- }
- ////回访
- //function dealType(val) {
- // if (val == 1) {
- // return '<div >已回访</div>';
- // } else {
- // return '';
- // }
- //}
- //处理
- function isDeal(val) {
- if (val == 0) {
- return '<div >未处理</div>';
- } else {
- return '<div >已处理</div>';
- }
- }
- function ftime(val) {
- if (val) {
- return helper.DateFormat.getFormatTime(val);
- }
- else {
- return '';
- }
- }
- //格式化工单号
- function formatWorkOrderNum(val, row) {
- if (val == null) {
- val = '-'
- } else {
- return '<a class="xg" onclick="ckxq(\'' + val + '\')" title="点击查看工单详情">' + val + '</a>';
- }
- }
- //获取通话类型
- function GetCallTypeList() {
- $.getJSON(huayi.config.callcenter_url + 'Dictionary/GetDicValueListById', {
- id: 45,
- token: $.cookie("token")
- }, function (result) {
- if (result.state.toLowerCase() == "success") {
- var callTypeList = result.data;
- $('#callType').empty();
- $('#callType').append('<option value="">全部</option>');
- $(callTypeList).each(function (i, n) {
- $('#callType').append('<option value="' + n.F_ValueId + '">' + n.F_Value + '</option>');
- })
- }
- })
- }
- //查看工单详情
- function ckxq(str) {
- if (str) {
- layer.open({
- type: 2,
- content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: '工单详情',
- area: ['87%', '80%'], //宽高
- });
- }
- }
- </script>
- </body>
- </html>
|