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WorkDC.html 36KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>主办待处理工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. height: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 60%;
  89. margin: 10% auto;
  90. background-color: #fff;
  91. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  92. border-radius: 5px;
  93. }
  94. .shade_title {
  95. padding: 0 80px 0 20px;
  96. height: 42px;
  97. line-height: 42px;
  98. border-bottom: 1px solid #eee;
  99. font-size: 16px;
  100. color: #FFFFFF;
  101. overflow: hidden;
  102. background-color: #00a1cb;
  103. border-radius: 2px 2px 0 0;
  104. position: relative;
  105. border-top-left-radius: 5px;
  106. border-top-right-radius: 5px;
  107. }
  108. .cx {
  109. display: block;
  110. }
  111. .setwin {
  112. position: absolute;
  113. right: 15px;
  114. top: 5px;
  115. font-size: 0;
  116. line-height: initial;
  117. }
  118. .setwin a {
  119. position: relative;
  120. width: 16px;
  121. height: 16px;
  122. font-size: 20px;
  123. color: #fff;
  124. }
  125. .xg i {
  126. font-size: 16px;
  127. }
  128. .hidens {
  129. display: none;
  130. }
  131. .Min-width {
  132. width: 150px;
  133. }
  134. .hidens {
  135. display: none;
  136. }
  137. .inpBox {
  138. border: 1px solid #a9a9a9;
  139. height: 27px;
  140. width: 220px;
  141. display: inline-block;
  142. position: relative;
  143. vertical-align: middle;
  144. }
  145. .addTree {
  146. background: #fff;
  147. position: absolute;
  148. width: 100%;
  149. border: 1px solid darkgrey;
  150. right: 0;
  151. top: 26px;
  152. display: none;
  153. z-index: 222;
  154. }
  155. .xl {
  156. display: inline-block;
  157. background: url(../../img/dropDown.png) no-repeat;
  158. height: 100%;
  159. background-position: center center;
  160. width: 20px;
  161. position: absolute;
  162. right: 0;
  163. top: 0px;
  164. /* background-color: #f7bc8b; */
  165. cursor: pointer;
  166. }
  167. .ztree li span {
  168. border: none;
  169. padding: 0;
  170. }
  171. .inps {
  172. width: 217px;
  173. height: 24px;
  174. outline: none;
  175. border: 0;
  176. border-image-width: 0;
  177. padding: 0;
  178. padding-left: 3px;
  179. }
  180. .xl {
  181. display: inline-block;
  182. background: url(../img/dropDown.png) no-repeat;
  183. height: 100%;
  184. background-position: center center;
  185. width: 20px;
  186. position: absolute;
  187. right: 0;
  188. top: 0px;
  189. /* background-color: #f7bc8b; */
  190. cursor: pointer;
  191. }
  192. .Cleans {
  193. display: inline-block;
  194. width: 20px;
  195. position: absolute;
  196. right: 21px;
  197. top: 5px;
  198. display: none;
  199. }
  200. </style>
  201. </head>
  202. <body class="gray-bg">
  203. <div class="daoHang clearfix">
  204. <div class="dhLeft">
  205. <sapn>
  206. <i class="syIcon"></i>位置:
  207. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  208. <a href="javaScript:;">业务监督</a>&gt;
  209. <a class="nowPosition">主办待处理工单</a>
  210. </sapn>
  211. </div>
  212. <div class="dhRight">
  213. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  214. </div>
  215. </div>
  216. <div class="wrapper wrapper-content">
  217. <div style="padding: 10px;" class="tj_content clearFix">
  218. <div style="padding: 10px;" class="tj_content clearFix">
  219. <div>
  220. <span>【搜索信息】</span>
  221. <div class="box_content">
  222. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  223. <tr>
  224. <th>关键字:</th>
  225. <td>
  226. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  227. </td>
  228. <th>工单号:</th>
  229. <td>
  230. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  231. </td>
  232. <th>时间:</th>
  233. <td colspan="3">
  234. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  235. </td>
  236. </tr>
  237. <tr>
  238. <th>工单状态:</th>
  239. <td>
  240. <select name="" id="state" class="select">
  241. <option value="">请选择</option>
  242. <option value="2">待查收</option>
  243. <option value="4">办理中</option>
  244. <option value="8">重办中</option>
  245. </select>
  246. </td>
  247. <th>工单来源:</th>
  248. <td>
  249. <select class="select_" id="source"></select>
  250. </td>
  251. <th>主题词:</th>
  252. <td>
  253. <select id="keyid" name="" class="select"></select>
  254. </td>
  255. <th>坐席:</th>
  256. <td>
  257. <select id="ZX" name="" class="select"></select>
  258. </td>
  259. </tr>
  260. <tr>
  261. <th>投诉电话:</th>
  262. <td>
  263. <input type="text" id="tel" class="Min-width" />
  264. </td>
  265. <th>投诉人:</th>
  266. <td>
  267. <input type="text" id="name" class="Min-width" />
  268. </td>
  269. <th>主办单位:</th>
  270. <td>
  271. <div class="inpBox">
  272. <input type="text" class="inps" />
  273. <i class="Cleans fa fa-close"></i>
  274. <i class="xl xl_one"></i>
  275. <div class="addTree xlAdd">
  276. <ul id="addTreeDemo" class="ztree"></ul>
  277. </div>
  278. </div>
  279. </td>
  280. <th>类型:</th>
  281. <td>
  282. <select class="select_" id="type"></select>
  283. </td>
  284. <th></th>
  285. <td style="text-align: center;">
  286. <botton class="btns Seach">搜索</botton>
  287. <!--<botton class="btns ">导出</botton></td>-->
  288. </tr>
  289. </table>
  290. </div>
  291. </div>
  292. <div>
  293. <div style="width: 100%;padding: 10px;">
  294. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  295. <thead>
  296. <tr>
  297. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  298. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  299. <th data-field="DeptName" data-align="center">主办单位</th>
  300. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  301. <th data-field="UserName" data-align="center">受理人</th>
  302. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  303. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  304. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  305. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  306. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  307. </tr>
  308. </thead>
  309. <tbody class="list"></tbody>
  310. </table>
  311. </div>
  312. </div>
  313. </div>
  314. </div>
  315. <!--下载框-->
  316. <div class="t-shade lyxz">
  317. <div class="shade_k">
  318. <div class="shade_title">
  319. <span>录音播放与下载<srong class="cknum"></srong></span>
  320. <span class="setwin gbly"><a>x</a></span>
  321. </div>
  322. <div class="shade_content">
  323. <div class="Ly_box audiojs">
  324. </div>
  325. </div>
  326. </div>
  327. </div>
  328. <input type="hidden" id="PID" />
  329. <input type="hidden" id="Dpment" />
  330. </div>
  331. <script src="../css/laydate/laydate.js"></script>
  332. <script src="../My97DatePicker/WdatePicker.js"></script>
  333. <script src="../js/zTree/jquery.ztree.core.js"></script>
  334. <script>
  335. var wid = helper.request.queryString("states");
  336. if (wid) {
  337. $("#state").val(wid);
  338. }
  339. $(document).ready(function () {
  340. load();
  341. LY($("#source"));
  342. LB($("#type"));
  343. ZT($("#keyid"));
  344. ZX($("#ZX"));
  345. tree();
  346. laydate.skin('blue');
  347. laydate({
  348. elem: '#starttime',
  349. event: 'focus'
  350. });
  351. laydate({
  352. elem: '#endtime',
  353. event: 'focus'
  354. });
  355. ///搜素
  356. $(".Seach").click(function () {
  357. load();
  358. })
  359. $('.inps').focus(function () {
  360. $('.xlAdd').css('display', 'block')
  361. })
  362. $('.xl').click(function () {
  363. if ($('.xlAdd').css('display') == 'block') {
  364. $('.xlAdd').css('display', 'none')
  365. } else {
  366. $('.xlAdd').css('display', 'block')
  367. }
  368. })
  369. $('.addTree').mouseleave(function () {
  370. $(this).css('display', 'none')
  371. })
  372. $(".Cleans ").click(function () {
  373. $('.inps').val("");
  374. $("#PID").val("");
  375. $("#Dpment").val("");
  376. })
  377. });
  378. //关闭录音弹出
  379. $(".gbly").click(function () {
  380. $(".lyxz").removeClass("cx");
  381. $('audio')[0].pause();
  382. });
  383. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  384. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  385. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  386. });
  387. //获取查询信息
  388. function load() {
  389. //先销毁表格
  390. $('#orderlist').bootstrapTable('destroy');
  391. //初始化表格,动态从服务器加载数据
  392. $("#orderlist").bootstrapTable({
  393. method: "get", //使用get请求到服务器获取数据
  394. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  395. contentType: "application/x-www-form-urlencoded",
  396. striped: true, //表格显示条纹
  397. pagination: true, //启动分页
  398. pageSize: 10, //每页显示的记录数
  399. pageNumber: 1, //当前第几页
  400. pageList: [10, 20, 50, 100], //记录数可选列表
  401. search: false, //是否启用查询
  402. showColumns: false, //显示下拉框勾选要显示的列
  403. showRefresh: false, //显示刷新按钮
  404. sidePagination: "server", //表示服务端请求
  405. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  406. //设置为limit可以获取limit, offset, search, sort, order
  407. queryParamsType: "undefined",
  408. queryParams: function queryParams(params) { //设置查询参数
  409. var param = {
  410. page: params.pageNumber,
  411. pagesize: params.pageSize,
  412. workid: $("#wids").val(),
  413. state: $("#state").val(), //=工单状态
  414. type: $("#type").val(), //=工单类型
  415. bigtype: $("#bigtype").val(), //=大类别
  416. smalltype: $("#smalltype").val(), //=小类别
  417. key: $("#key").val(), //=关键字
  418. tel: $("#tel").val(), //=客户电话
  419. name: $("#name").val(), //=客户名称
  420. usercode: $("#ZX").val(), //=坐席工号
  421. keyid: $("#keyid").val(), //=关键词id
  422. source: $("#source").val(), //=来源&
  423. starttime: $("#starttime").val(), //=开始时间
  424. endtime: $("#endtime").val(), //=结束时间
  425. deptid: $("#PID").val(),
  426. type: $("#type").val(),
  427. tab: 0,//待处理
  428. token: $.cookie("token")
  429. };
  430. return param;
  431. },
  432. onLoadSuccess: function (data) { //加载成功时执行
  433. // layer.msg("加载成功");
  434. //console.log(data);
  435. },
  436. onLoadError: function () { //加载失败时执行
  437. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  438. }
  439. });
  440. }
  441. //状态
  442. function States(val, row) {
  443. var html = '';
  444. switch (val + '') {
  445. case '0':
  446. html = '新工单';
  447. if (row.F_IsReturn == 1) {
  448. html = '新工单(回退)';
  449. }
  450. break;
  451. case '1':
  452. html = '待交办';
  453. break;
  454. case '2':
  455. html = '待查收';
  456. break;
  457. case '3':
  458. html = '退回审核中';
  459. break;
  460. case '4':
  461. html = '办理中';
  462. break;
  463. case '5':
  464. html = '延时审核';
  465. break;
  466. case '6':
  467. html = '已办理';
  468. break;
  469. case '7':
  470. html = '已回访';
  471. break;
  472. case '8':
  473. html = '重办中';
  474. break;
  475. case '9':
  476. html = '已结案';
  477. break;
  478. }
  479. return html;
  480. }
  481. //时限
  482. function OverTime(val, row) {
  483. if (val == 1) {
  484. return '<div class="" style="cursor: pointer;">' +
  485. '<span class="Greens">' + row.GapTime + '</span>' +
  486. '</div>';
  487. } else if (val == 2) {
  488. return '<div class="" style="cursor: pointer;">' +
  489. '<span class="Yellows">' + row.GapTime + '</span>' +
  490. '</div>';
  491. } else if (val == 3) {
  492. return '<div class="" style="cursor: pointer;">' +
  493. '<span class="Reds">' + row.GapTime + '</span>' +
  494. '</div>';
  495. }
  496. }
  497. //办理时限
  498. function BanTime(val) {
  499. if (val) {
  500. var time = val.substring(0, val.indexOf(' '));
  501. return '<div class="" style="cursor: pointer;">' +
  502. '<span>' + time + '</span>' +
  503. '</div>';
  504. }
  505. }
  506. //音频
  507. function setCode(val,row) {
  508. if(!row.F_IsProtect&&val) {
  509. return '<div class="imgs" style="cursor: pointer;">' +
  510. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  511. '</div>';
  512. } else {
  513. return '';
  514. }
  515. }
  516. function GetCont(val) {
  517. if (val) {
  518. var str = '<div '
  519. if (val.length > 10) {
  520. str = str + ' title="' + val + '" ';
  521. val = val.substr(0, 10) + "...";
  522. }
  523. return str + '>' + val + '</div>';
  524. } else {
  525. return '';
  526. }
  527. }
  528. //操作
  529. function Dispose(val, row) {
  530. var Rows = row.Buttons;
  531. var html = '';
  532. for (var i = 0; i < Rows.length; i++) {
  533. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  534. if (html1) {
  535. html1 = html1.replace("data", val);
  536. }
  537. html += html1;
  538. }
  539. return html;
  540. }
  541. //查看详情
  542. function ckxq(str) {
  543. layer.open({
  544. type: 2,
  545. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  546. title: '工单详情',
  547. area: ['85%', '80%'], //宽高
  548. });
  549. }
  550. //编辑
  551. function bj(str) {
  552. layer.open({
  553. type: 2,
  554. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  555. title: '编辑工单',
  556. area: ['96%', '80%'], //宽高
  557. });
  558. }
  559. //删除
  560. function move(str) {
  561. layer.confirm('确定删除工单?', {
  562. btn: ['是', '否'] //按钮
  563. }, function () {
  564. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  565. ids: str,
  566. token: $.cookie("token")
  567. }, function (result) {
  568. result = JSON.parse(result);
  569. if (result.state.toLowerCase() == "success") {
  570. layer.msg("删除成功");
  571. load();
  572. }
  573. })
  574. });
  575. }
  576. //提交
  577. function tj(str) {
  578. layer.confirm('确定要提交工单么?', {
  579. btn: ['确定', '取消'] //按钮
  580. }, function () {
  581. //请求后台数据
  582. /*发送请求*/
  583. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  584. ids: str,
  585. token: $.cookie("token")
  586. }, function (result) {
  587. result = JSON.parse(result);
  588. if (result.state.toLowerCase() == "success") {
  589. layer.msg("提交成功");
  590. load();
  591. }
  592. })
  593. });
  594. }
  595. //交办
  596. function jb(str) {
  597. layer.open({
  598. type: 2,
  599. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  600. title: '工单交办',
  601. area: ['87%', '80%'], //宽高
  602. });
  603. }
  604. //领导批示
  605. function lader(str) {
  606. layer.open({
  607. type: 2,
  608. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  609. title: '领导批示',
  610. area: ['60%', '80%'], //宽高
  611. });
  612. }
  613. //市长批示
  614. function city(str) {
  615. layer.open({
  616. type: 2,
  617. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  618. title: '领导批示',
  619. area: ['60%', '80%'], //宽高
  620. });
  621. }
  622. //办理
  623. function bl(str) {
  624. layer.open({
  625. type: 2,
  626. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  627. title: '办理工单',
  628. area: ['60%', '80%'], //宽高
  629. });
  630. }
  631. //派单
  632. function pd(str) {
  633. layer.open({
  634. type: 2,
  635. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  636. title: '派单',
  637. area: ['87%', '80%'], //宽高
  638. });
  639. }
  640. //撤回
  641. function withdraw(str) {
  642. layer.confirm('确定要撤回吗?', {
  643. btn: ['是', '否'] //按钮
  644. }, function () {
  645. $.post(huayi.config.callcenter_url + "WorkOrder/WithdrawWorkOrder", {
  646. workorderid: str,
  647. token: $.cookie("token")
  648. }, function (result) {
  649. result = JSON.parse(result);
  650. if (result.state.toLowerCase() == "success") {
  651. layer.msg("撤回成功");
  652. load();
  653. }
  654. })
  655. });
  656. }
  657. //处理审核
  658. function auditdeal(str) {
  659. layer.open({
  660. type: 2,
  661. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  662. title: '处理审核',
  663. area: ['60%', '80%'], //宽高
  664. });
  665. }
  666. //督办
  667. function Supervision(str) {
  668. layer.open({
  669. type: 2,
  670. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  671. title: '督办',
  672. area: ['60%', '80%'], //宽高
  673. });
  674. }
  675. //督查
  676. function Supervision_(str) {
  677. layer.open({
  678. type: 2,
  679. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  680. title: '监察',
  681. area: ['60%', '80%'], //宽高
  682. });
  683. }
  684. //强制结案
  685. function StrongLawsuit(str) {
  686. layer.open({
  687. type: 2,
  688. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  689. title: '强制结案',
  690. area: ['60%', '80%'], //宽高
  691. });
  692. }
  693. //回退BackDtail
  694. function BackDtail(str) {
  695. layer.open({
  696. type: 2,
  697. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  698. title: '工单回退',
  699. area: ['60%', '80%'], //宽高
  700. });
  701. }
  702. //查收
  703. function cs(str) {
  704. layer.confirm('确定要查收?', {
  705. btn: ['是', '否'] //按钮
  706. }, function () {
  707. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  708. workorderid: str,
  709. token: $.cookie("token")
  710. }, function (result) {
  711. result = JSON.parse(result);
  712. if (result.state.toLowerCase() == "success") {
  713. layer.msg("查收成功");
  714. load();
  715. }
  716. })
  717. });
  718. }
  719. //收回
  720. function sh(str) {
  721. layer.confirm('确定要回收?', {
  722. btn: ['是', '否'] //按钮
  723. }, function () {
  724. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  725. workorderid: str,
  726. token: $.cookie("token")
  727. }, function (result) {
  728. result = JSON.parse(result);
  729. if (result.state.toLowerCase() == "success") {
  730. layer.msg("回收");
  731. load();
  732. }
  733. })
  734. });
  735. }
  736. //强制回收
  737. function recycles() {
  738. layer.confirm('确定要强制退回吗?', {
  739. btn: ['是', '否'] //按钮
  740. });
  741. }
  742. //退回申请
  743. function th(str) {
  744. layer.open({
  745. type: 2,
  746. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  747. title: '申请退回工单',
  748. area: ['60%', '80%'], //宽高
  749. });
  750. }
  751. //审核退回申请
  752. function shth(str) {
  753. layer.open({
  754. type: 2,
  755. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  756. title: '审核退回申请',
  757. area: ['60%', '80%'], //宽高
  758. });
  759. }
  760. //办理
  761. // function th(str) {
  762. // layer.open({
  763. // type: 2,
  764. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  765. // title: '办理工单',
  766. // area: ['35%', '30%'], //宽高
  767. // });
  768. // }
  769. //申请延时
  770. function ys(str) {
  771. layer.open({
  772. type: 2,
  773. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  774. title: '申请延时',
  775. area: ['60%', '80%'], //宽高
  776. });
  777. }
  778. //审核申请延时
  779. function shys(str) {
  780. layer.open({
  781. type: 2,
  782. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  783. title: '审核延时申请',
  784. area: ['60%', '80%'], //宽高
  785. });
  786. }
  787. //诉求回访
  788. function hf(str) {
  789. layer.open({
  790. type: 2,
  791. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  792. title: '工单回访',
  793. area: ['60%', '80%'], //宽高
  794. });
  795. }
  796. //重办工单
  797. function cb(str) {
  798. layer.open({
  799. type: 2,
  800. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  801. title: '重办工单',
  802. area: ['60%', '80%'], //宽高
  803. });
  804. }
  805. //结案
  806. function Lawsuit(str) {
  807. layer.open({
  808. type: 2,
  809. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  810. title: '诉求单结案',
  811. area: ['60%', '80%'], //宽高
  812. });
  813. }
  814. $('.Appeal').click(function () {
  815. layer.open({
  816. type: 2,
  817. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  818. title: '新增诉求',
  819. area: ['85%', '80%'], //宽高
  820. });
  821. })
  822. //上传文件
  823. function upload() {
  824. if (document.getElementById("upFile").files.length > 0) {
  825. var formData = new FormData();
  826. formData.append("upFile", document.getElementById("upFile").files[0]);
  827. formData.append("token", $.cookie("token"));
  828. $.ajax({
  829. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  830. type: "POST",
  831. data: formData,
  832. /**
  833. *必须false才会自动加上正确的Content-Type
  834. */
  835. contentType: false,
  836. /**
  837. * 必须false才会避开jQuery对 formdata 的默认处理
  838. * XMLHttpRequest会对 formdata 进行正确的处理
  839. */
  840. processData: false,
  841. success: function (result) {
  842. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  843. $("#upFile").change(function () {
  844. upload();
  845. });
  846. var r = $.parseJSON(result);
  847. if (r.state.toLowerCase() == "success") {
  848. $(".fjnr").text(r.data);
  849. $("#scfj").show();
  850. }
  851. }
  852. });
  853. } else {
  854. layer.confirm('请上传文件!', {
  855. btn: ['确定']
  856. });
  857. }
  858. }
  859. //来源
  860. function LY(obj) {
  861. obj.empty();
  862. obj.append('<option selected="selected" value="">请选择</option>');
  863. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  864. "token": $.cookie("token"),
  865. id: 1
  866. }, function (data) {
  867. if (data.state.toLowerCase() == "success") {
  868. var content = data.data;
  869. $(content).each(function (i, n) {
  870. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  871. })
  872. }
  873. })
  874. }
  875. //类别
  876. function LB(obj) {
  877. obj.empty();
  878. obj.append('<option selected="selected" value="">请选择</option>');
  879. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  880. "token": $.cookie("token"),
  881. id: 2
  882. }, function (data) {
  883. if (data.state.toLowerCase() == "success") {
  884. var content = data.data;
  885. $(content).each(function (i, n) {
  886. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  887. })
  888. }
  889. })
  890. }
  891. // 主题
  892. function ZT(obj) {
  893. obj.empty();
  894. obj.append('<option selected="selected" value="">请选择</option>');
  895. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  896. "token": $.cookie("token"),
  897. id: 3
  898. }, function (data) {
  899. if (data.state.toLowerCase() == "success") {
  900. var content = data.data;
  901. $(content).each(function (i, n) {
  902. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  903. })
  904. }
  905. })
  906. }
  907. ///坐席
  908. function ZX(obj) {
  909. obj.empty();
  910. obj.append('<option selected="selected" value="">请选择</option>');
  911. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  912. "token": $.cookie("token"),
  913. }, function (data) {
  914. if (data.state.toLowerCase() == "success") {
  915. var content = data.data;
  916. $(content).each(function (i, n) {
  917. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  918. })
  919. }
  920. })
  921. }
  922. function tree() {
  923. $.get(huayi.config.callcenter_url + 'Department/GetSecondDeptList', {
  924. "token": $.cookie("token"),
  925. "iscbdw": 1
  926. }, function (result) {
  927. result = $.parseJSON(result);
  928. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  929. });
  930. }
  931. var setting1 = {
  932. data: {
  933. key: {
  934. name: "F_DeptName"
  935. },
  936. simpleData: {
  937. enable: true,
  938. idKey: "F_DeptId",
  939. pIdKey: "F_PartentId",
  940. rootPId: 0
  941. }
  942. },
  943. callback: {
  944. onClick: zTreeOnClick
  945. }
  946. };
  947. function zTreeOnClick(event, treeId, treeNode) {
  948. if (treeNode.level == 2) {
  949. $('.inps').val(treeNode.F_DeptName);
  950. $("#PID").val(treeNode.F_DeptId);
  951. $("#Dpment").val(treeNode.F_DeptName);
  952. $(".Cleans").show();
  953. }
  954. };
  955. </script>
  956. </body>
  957. </html>