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ZXDCL.html 26KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>待处理工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. height: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 60%;
  89. margin: 10% auto;
  90. background-color: #fff;
  91. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  92. border-radius: 5px;
  93. }
  94. .shade_title {
  95. padding: 0 80px 0 20px;
  96. height: 42px;
  97. line-height: 42px;
  98. border-bottom: 1px solid #eee;
  99. font-size: 16px;
  100. color: #FFFFFF;
  101. overflow: hidden;
  102. background-color: #00a1cb;
  103. border-radius: 2px 2px 0 0;
  104. position: relative;
  105. border-top-left-radius: 5px;
  106. border-top-right-radius: 5px;
  107. }
  108. .cx {
  109. display: block;
  110. }
  111. .setwin {
  112. position: absolute;
  113. right: 15px;
  114. top: 5px;
  115. font-size: 0;
  116. line-height: initial;
  117. }
  118. .setwin a {
  119. position: relative;
  120. width: 16px;
  121. height: 16px;
  122. font-size: 20px;
  123. color: #fff;
  124. }
  125. .xg i {
  126. font-size: 16px;
  127. }
  128. .hidens {
  129. display: none;
  130. }
  131. .Min-width{
  132. width: 150px;
  133. }
  134. .hidens {
  135. display: none;
  136. }
  137. .inpBox {
  138. border: 1px solid #a9a9a9;
  139. height: 27px;
  140. width: 220px;
  141. display: inline-block;
  142. position: relative;
  143. vertical-align: middle;
  144. }
  145. .addTree {
  146. background: #fff;
  147. position: absolute;
  148. width: 100%;
  149. border: 1px solid darkgrey;
  150. right: 0;
  151. top: 26px;
  152. display: none;
  153. z-index: 222;
  154. }
  155. .xl {
  156. display: inline-block;
  157. background: url(../../img/dropDown.png) no-repeat;
  158. height: 100%;
  159. background-position: center center;
  160. width: 20px;
  161. position: absolute;
  162. right: 0;
  163. top: 0px;
  164. /* background-color: #f7bc8b; */
  165. cursor: pointer;
  166. }
  167. .ztree li span {
  168. border: none;
  169. padding: 0;
  170. }
  171. .inps {
  172. width: 217px;
  173. height: 24px;
  174. outline: none;
  175. border: 0;
  176. border-image-width: 0;
  177. padding: 0;
  178. padding-left: 3px;
  179. }
  180. .xl {
  181. display: inline-block;
  182. background: url(../img/dropDown.png) no-repeat;
  183. height: 100%;
  184. background-position: center center;
  185. width: 20px;
  186. position: absolute;
  187. right: 0;
  188. top: 0px;
  189. /* background-color: #f7bc8b; */
  190. cursor: pointer;
  191. }
  192. .Cleans{
  193. display: inline-block;
  194. width: 20px;
  195. position: absolute;
  196. right: 21px;
  197. top: 5px;
  198. display: none;
  199. }
  200. </style>
  201. </head>
  202. <body class="gray-bg">
  203. <div class="daoHang clearfix">
  204. <div class="dhLeft">
  205. <sapn>
  206. <i class="syIcon"></i>位置:
  207. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  208. <a href="javaScript:;">业务监督</a>&gt;
  209. <a class="nowPosition">坐席待处理</a>
  210. </sapn>
  211. </div>
  212. <div class="dhRight">
  213. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  214. </div>
  215. </div>
  216. <div class="wrapper wrapper-content">
  217. <div style="padding: 10px;" class="tj_content clearFix">
  218. <div style="padding: 10px;" class="tj_content clearFix">
  219. <div>
  220. <span>【搜索信息】</span>
  221. <div class="box_content">
  222. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  223. <tr>
  224. <th>关键字:</th>
  225. <td>
  226. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  227. </td>
  228. <th>工单号:</th>
  229. <td>
  230. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  231. </td>
  232. <th>时间:</th>
  233. <td colspan="3">
  234. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  235. </td>
  236. </tr>
  237. <tr>
  238. <th>工单状态:</th>
  239. <td>
  240. <select name="" id="state" class="select">
  241. <option value=>请选择</option>
  242. <option value="0"selected="selected">新工单</option>
  243. <option value="6">已办理</option>
  244. </select>
  245. </td>
  246. <th>工单来源:</th>
  247. <td>
  248. <select class="select_" id="source">
  249. </select>
  250. </td>
  251. <th>主题词:</th>
  252. <td>
  253. <select id="keyid" name="" class="select"></select>
  254. </td>
  255. <th>坐席:</th>
  256. <td>
  257. <select id="ZX" name="" class="select"></select>
  258. </td>
  259. </tr>
  260. <tr>
  261. <th>投诉电话:</th>
  262. <td>
  263. <input type="text" id="tel" class="Min-width" />
  264. </td>
  265. <th>投诉人:</th>
  266. <td>
  267. <input type="text" id="name" class="Min-width"/>
  268. </td>
  269. <th>主办单位:</th>
  270. <td>
  271. <div class="inpBox">
  272. <input type="text" class="inps" />
  273. <i class="Cleans fa fa-close"></i>
  274. <i class="xl xl_one"></i>
  275. <div class="addTree xlAdd">
  276. <ul id="addTreeDemo" class="ztree">
  277. </ul>
  278. </div>
  279. </div>
  280. </td>
  281. <th>类型:</th>
  282. <td>
  283. <select class="select_" id="type">
  284. </select>
  285. </td>
  286. <th></th>
  287. <td style="text-align: center;">
  288. <botton class="btns Seach">搜索</botton>
  289. <!--<botton class="btns ">导出</botton></td>-->
  290. </tr>
  291. </table>
  292. </div>
  293. </div>
  294. <div>
  295. <div style="width: 100%;padding: 10px;">
  296. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  297. <thead>
  298. <tr>
  299. <th data-checkbox="true"></th>
  300. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  301. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  302. <th data-field="DeptName" data-align="center">主办单位</th>
  303. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  304. <th data-field="UserName" data-align="center">受理人</th>
  305. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  306. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  307. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  308. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  309. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  310. </tr>
  311. </thead>
  312. <tbody class="list"></tbody>
  313. </table>
  314. </div>
  315. </div>
  316. </div>
  317. </div>
  318. <!--下载框-->
  319. <div class="t-shade lyxz">
  320. <div class="shade_k">
  321. <div class="shade_title">
  322. <span>录音播放与下载<srong class="cknum"></srong></span>
  323. <span class="setwin gbly"><a>x</a></span>
  324. </div>
  325. <div class="shade_content">
  326. <div class="Ly_box audiojs">
  327. </div>
  328. </div>
  329. </div>
  330. </div>
  331. <input type="hidden" id="PID" />
  332. <input type="hidden" id="Dpment" />
  333. </div>
  334. <script src="../css/laydate/laydate.js"></script>
  335. <script src="../My97DatePicker/WdatePicker.js"></script>
  336. <script src="../js/zTree/jquery.ztree.core.js"></script>
  337. <script>
  338. // return '<div class="imgs" >' +
  339. // '<a class="xg" title="查看" onclick="ckxq(' + val + ')"> <i class="fa fa-search"></i></a>' +
  340. // '<a class="xg" title="编辑" onclick="bj(' + val + ')"> <i class="fa fa-pencil-square-o"></i></a>' +
  341. // '<a class="xg" title="回访" onclick="back(' + val + ')"> <i class="fa fa-mail-reply"></i></a>' +
  342. // '<a class="xg" "title="强回"onclick="recycles(' + val + ')"> <i class="fa fa-exchange"></i></a>' +
  343. // '<a class="xg" title="结案" onclick="Lawsuit(' + val + ')"> <i class="fa fa-pie-chart"></i></a>' +
  344. // '<a class="xg" "title="交办"onclick="jb(' + val + ')"> <i class="fa fa-check-square-o"></i></a>' +
  345. // '<a class="xg" "title="回收"onclick="recycle(' + val + ')"> <i class="fa fa-retweet"></i></a>' +
  346. // '<a class="xg "title="督查" onclick="Supervision(' + val + ')"> <i class="fa fa-eye"></i></a>' +
  347. // '<a class="xg" "title="强制" onclick="StrongLawsuit(' + val + ')"> <i class="fa fa-check-circle"></i></a>' +
  348. // '<a class="xg" title="删除"onclick="move(' + val + ')"> <i class="fa fa-remove"></i></a>' +
  349. // '</div>';
  350. var wid = helper.request.queryString("states");
  351. if(wid){
  352. $("#state").val(wid);
  353. }
  354. $(document).ready(function() {
  355. load();
  356. LY($("#source"));
  357. LB($("#type"));
  358. ZT($("#keyid"));
  359. ZX($("#ZX"));
  360. tree();
  361. laydate.skin('blue');
  362. laydate({
  363. elem: '#starttime',
  364. event: 'focus'
  365. });
  366. laydate({
  367. elem: '#endtime',
  368. event: 'focus'
  369. });
  370. ///搜素
  371. $(".Seach").click(function() {
  372. load();
  373. })
  374. $('.inps').focus(function() {
  375. $('.xlAdd').css('display', 'block')
  376. })
  377. $('.xl').click(function() {
  378. if($('.xlAdd').css('display') == 'block') {
  379. $('.xlAdd').css('display', 'none')
  380. } else {
  381. $('.xlAdd').css('display', 'block')
  382. }
  383. })
  384. $('.addTree').mouseleave(function() {
  385. $(this).css('display', 'none')
  386. })
  387. $(".Cleans ").click(function(){
  388. $('.inps').val("");
  389. $("#PID").val("");
  390. $("#Dpment").val("");
  391. })
  392. });
  393. //关闭录音弹出
  394. $(".gbly").click(function() {
  395. $(".lyxz").removeClass("cx");
  396. $('audio')[0].pause();
  397. });
  398. $("#orderlist").on("click-row.bs.table", function(e, row, ele) {
  399. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  400. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  401. });
  402. //获取查询信息
  403. function load() {
  404. //先销毁表格
  405. $('#orderlist').bootstrapTable('destroy');
  406. //初始化表格,动态从服务器加载数据
  407. $("#orderlist").bootstrapTable({
  408. method: "get", //使用get请求到服务器获取数据
  409. url: huayi.config.callcenter_url + "WorkOrder/GetZXDealList", //获取数据的Servlet地址
  410. contentType: "application/x-www-form-urlencoded",
  411. striped: true, //表格显示条纹
  412. pagination: true, //启动分页
  413. pageSize: 10, //每页显示的记录数
  414. pageNumber: 1, //当前第几页
  415. pageList: [10, 20, 50, 100], //记录数可选列表
  416. search: false, //是否启用查询
  417. showColumns: false, //显示下拉框勾选要显示的列
  418. showRefresh: false, //显示刷新按钮
  419. sidePagination: "server", //表示服务端请求
  420. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  421. //设置为limit可以获取limit, offset, search, sort, order
  422. queryParamsType: "undefined",
  423. queryParams: function queryParams(params) { //设置查询参数
  424. var param = {
  425. page: params.pageNumber,
  426. pagesize: params.pageSize,
  427. workid: $("#wids").val(),
  428. state: $("#state").val(), //=工单状态
  429. type: $("#type").val(), //=工单类型
  430. bigtype: $("#bigtype").val(), //=大类别
  431. smalltype: $("#smalltype").val(), //=小类别
  432. key: $("#key").val(), //=关键字
  433. tel: $("#tel").val(), //=客户电话
  434. name: $("#name").val(), //=客户名称
  435. usercode: $("#ZX").val(), //=坐席工号
  436. keyid: $("#keyid").val(), //=关键词id
  437. source: $("#source").val(), //=来源&
  438. starttime: $("#starttime").val(), //=开始时间
  439. endtime: $("#endtime").val(), //=结束时间
  440. deptid:$("#PID").val(),
  441. type:$("#type").val(),
  442. tab: 0,//待处理
  443. token: $.cookie("token")
  444. };
  445. return param;
  446. },
  447. onLoadSuccess: function(data) { //加载成功时执行
  448. // layer.msg("加载成功");
  449. //console.log(data);
  450. },
  451. onLoadError: function() { //加载失败时执行
  452. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  453. }
  454. });
  455. }
  456. //状态
  457. //状态
  458. function States(val,row) {
  459. var html = '';
  460. switch(val + '') {
  461. case '0':
  462. html = '新工单';
  463. if(row.F_IsReturn==1){
  464. html = '新工单(回退)';
  465. }
  466. break;
  467. case '1':
  468. html = '待交办';
  469. break;
  470. case '2':
  471. html = '待查收';
  472. break;
  473. case '3':
  474. html = '退回审核中';
  475. break;
  476. case '4':
  477. html = '办理中';
  478. break;
  479. case '5':
  480. html = '延时审核';
  481. break;
  482. case '6':
  483. html = '已办理';
  484. break;
  485. case '7':
  486. html = '已回访';
  487. break;
  488. case '8':
  489. html = '重办中';
  490. break;
  491. case '9':
  492. html = '已结案';
  493. break;
  494. }
  495. return html;
  496. }
  497. //时限
  498. function OverTime(val,row){
  499. if(val==1){
  500. return '<div class="" style="cursor: pointer;">' +
  501. '<span class="Greens">'+row.GapTime+'</span>'+
  502. '</div>';
  503. }else if(val==2){
  504. return '<div class="" style="cursor: pointer;">' +
  505. '<span class="Yellows">'+row.GapTime+'</span>'+
  506. '</div>';
  507. }else if(val==3){
  508. return '<div class="" style="cursor: pointer;">' +
  509. '<span class="Reds">'+row.GapTime+'</span>'+
  510. '</div>';
  511. }
  512. }
  513. //办理时限
  514. function BanTime(val){
  515. if(val){
  516. var time=val.substring(0,val.indexOf(' '));
  517. return '<div class="" style="cursor: pointer;">' +
  518. '<span>'+time+'</span>'+
  519. '</div>';
  520. }
  521. }
  522. //音频
  523. function setCode(val,row) {
  524. if(!row.F_IsProtect&&val) {
  525. return '<div class="imgs" style="cursor: pointer;">' +
  526. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  527. '</div>';
  528. } else {
  529. return '';
  530. }
  531. }
  532. function GetCont(val) {
  533. if(val) {
  534. var str = '<div '
  535. if(val.length > 10) {
  536. str = str + ' title="' + val + '" ';
  537. val = val.substr(0, 10) + "...";
  538. }
  539. return str + '>' + val + '</div>';
  540. } else {
  541. return '';
  542. }
  543. }
  544. //操作
  545. function Dispose(val, row) {
  546. var Rows = row.Buttons;
  547. var html = '';
  548. for(var i = 0; i < Rows.length; i++) {
  549. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  550. if(html1) {
  551. html1 = html1.replace("data", val);
  552. }
  553. html += html1;
  554. }
  555. return html;
  556. }
  557. //查看详情
  558. function ckxq(str) {
  559. layer.open({
  560. type: 2,
  561. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  562. title: '工单详情',
  563. area: ['85%', '80%'], //宽高
  564. });
  565. }
  566. //编辑
  567. function bj(str) {
  568. layer.open({
  569. type: 2,
  570. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  571. title: '编辑工单',
  572. area: ['96%', '80%'], //宽高
  573. });
  574. }
  575. //删除
  576. function move(str) {
  577. layer.confirm('确定删除工单?', {
  578. btn: ['是', '否'] //按钮
  579. }, function() {
  580. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  581. ids: str,
  582. token: $.cookie("token")
  583. }, function(result) {
  584. result = JSON.parse(result);
  585. if(result.state.toLowerCase() == "success") {
  586. layer.msg("删除成功");
  587. load();
  588. }
  589. })
  590. });
  591. }
  592. //提交
  593. function tj(str) {
  594. layer.confirm('确定要提交工单么?', {
  595. btn: ['确定', '取消'] //按钮
  596. }, function() {
  597. //请求后台数据
  598. /*发送请求*/
  599. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  600. ids: str,
  601. token: $.cookie("token")
  602. }, function(result) {
  603. result = JSON.parse(result);
  604. if(result.state.toLowerCase() == "success") {
  605. layer.msg("提交成功");
  606. load();
  607. }
  608. })
  609. });
  610. }
  611. //交办
  612. function jb(str) {
  613. layer.open({
  614. type: 2,
  615. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  616. title: '工单交办',
  617. area: ['87%', '80%'], //宽高
  618. });
  619. }
  620. //领导批示
  621. function lader(str) {
  622. layer.open({
  623. type: 2,
  624. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  625. title: '领导批示',
  626. area: ['45%', '40%'], //宽高
  627. });
  628. }
  629. //市长批示
  630. function city(str) {
  631. layer.open({
  632. type: 2,
  633. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  634. title: '领导批示',
  635. area: ['45%', '40%'], //宽高
  636. });
  637. }
  638. //办理
  639. function bl(str) {
  640. layer.open({
  641. type: 2,
  642. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  643. title: '办理工单',
  644. area: ['45%', '40%'], //宽高
  645. });
  646. }
  647. //督办
  648. function Supervision(str) {
  649. layer.open({
  650. type: 2,
  651. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  652. title: '督办',
  653. area: ['35%', '30%'], //宽高
  654. });
  655. }
  656. //督查
  657. function Supervision_(str) {
  658. layer.open({
  659. type: 2,
  660. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  661. title: '监察',
  662. area: ['35%', '30%'], //宽高
  663. });
  664. }
  665. //强制结案
  666. function StrongLawsuit(str) {
  667. layer.open({
  668. type: 2,
  669. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  670. title: '强制结案',
  671. area: ['45%', '52%'], //宽高
  672. });
  673. }
  674. //回退BackDtail
  675. function BackDtail(str) {
  676. layer.open({
  677. type: 2,
  678. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  679. title: '工单回退',
  680. area: ['45%', '40%'], //宽高
  681. });
  682. }
  683. //查收
  684. function cs(str) {
  685. layer.confirm('确定要查收?', {
  686. btn: ['是', '否'] //按钮
  687. }, function() {
  688. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  689. workorderid: str,
  690. token: $.cookie("token")
  691. }, function(result) {
  692. result = JSON.parse(result);
  693. if(result.state.toLowerCase() == "success") {
  694. layer.msg("查收成功");
  695. load();
  696. }
  697. })
  698. });
  699. }
  700. //收回
  701. function sh(str) {
  702. layer.confirm('确定要回收?', {
  703. btn: ['是', '否'] //按钮
  704. }, function() {
  705. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  706. workorderid: str,
  707. token: $.cookie("token")
  708. }, function(result) {
  709. result = JSON.parse(result);
  710. if(result.state.toLowerCase() == "success") {
  711. layer.msg("回收");
  712. load();
  713. }
  714. })
  715. });
  716. }
  717. //强制回收
  718. function recycles() {
  719. layer.confirm('确定要强制退回吗?', {
  720. btn: ['是', '否'] //按钮
  721. });
  722. }
  723. //退回申请
  724. function th(str) {
  725. layer.open({
  726. type: 2,
  727. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  728. title: '申请退回工单',
  729. area: ['35%', '30%'], //宽高
  730. });
  731. }
  732. //审核退回申请
  733. function shth(str) {
  734. layer.open({
  735. type: 2,
  736. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  737. title: '审核退回申请',
  738. area: ['35%', '30%'], //宽高
  739. });
  740. }
  741. //办理
  742. // function th(str) {
  743. // layer.open({
  744. // type: 2,
  745. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  746. // title: '办理工单',
  747. // area: ['35%', '30%'], //宽高
  748. // });
  749. // }
  750. //申请延时
  751. function ys(str) {
  752. layer.open({
  753. type: 2,
  754. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  755. title: '申请延时',
  756. area: ['45%', '40%'], //宽高
  757. });
  758. }
  759. //审核申请延时
  760. function shys(str) {
  761. layer.open({
  762. type: 2,
  763. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  764. title: '审核延时申请',
  765. area: ['45%', '40%'], //宽高
  766. });
  767. }
  768. //诉求回访
  769. function hf(str) {
  770. layer.open({
  771. type: 2,
  772. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  773. title: '工单回访',
  774. area: ['45%', '40%'], //宽高
  775. });
  776. }
  777. //重办工单
  778. function cb(str) {
  779. layer.open({
  780. type: 2,
  781. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  782. title: '重办工单',
  783. area: ['45%', '40%'], //宽高
  784. });
  785. }
  786. //结案
  787. function Lawsuit(str) {
  788. layer.open({
  789. type: 2,
  790. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  791. title: '诉求单结案',
  792. area: ['45%', '40%'], //宽高
  793. });
  794. }
  795. $('.Appeal').click(function() {
  796. layer.open({
  797. type: 2,
  798. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  799. title: '新增诉求',
  800. area: ['85%', '80%'], //宽高
  801. });
  802. })
  803. //上传文件
  804. function upload() {
  805. if(document.getElementById("upFile").files.length > 0) {
  806. var formData = new FormData();
  807. formData.append("upFile", document.getElementById("upFile").files[0]);
  808. formData.append("token", $.cookie("token"));
  809. $.ajax({
  810. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  811. type: "POST",
  812. data: formData,
  813. /**
  814. *必须false才会自动加上正确的Content-Type
  815. */
  816. contentType: false,
  817. /**
  818. * 必须false才会避开jQuery对 formdata 的默认处理
  819. * XMLHttpRequest会对 formdata 进行正确的处理
  820. */
  821. processData: false,
  822. success: function(result) {
  823. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  824. $("#upFile").change(function() {
  825. upload();
  826. });
  827. var r = $.parseJSON(result);
  828. if(r.state.toLowerCase() == "success") {
  829. $(".fjnr").text(r.data);
  830. $("#scfj").show();
  831. }
  832. }
  833. });
  834. } else {
  835. layer.confirm('请上传文件!', {
  836. btn: ['确定']
  837. });
  838. }
  839. }
  840. //来源
  841. function LY(obj) {
  842. obj.empty();
  843. obj.append('<option selected="selected" value="">请选择</option>');
  844. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  845. "token": $.cookie("token"),
  846. id: 1
  847. }, function(data) {
  848. if(data.state.toLowerCase() == "success") {
  849. var content = data.data;
  850. $(content).each(function(i, n) {
  851. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  852. })
  853. }
  854. })
  855. }
  856. //类别
  857. function LB(obj) {
  858. obj.empty();
  859. obj.append('<option selected="selected" value="">请选择</option>');
  860. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  861. "token": $.cookie("token"),
  862. id: 2
  863. }, function(data) {
  864. if(data.state.toLowerCase() == "success") {
  865. var content = data.data;
  866. $(content).each(function(i, n) {
  867. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  868. })
  869. }
  870. })
  871. }
  872. // 主题
  873. function ZT(obj) {
  874. obj.empty();
  875. obj.append('<option selected="selected" value="">请选择</option>');
  876. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  877. "token": $.cookie("token"),
  878. id: 3
  879. }, function(data) {
  880. if(data.state.toLowerCase() == "success") {
  881. var content = data.data;
  882. $(content).each(function(i, n) {
  883. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  884. })
  885. }
  886. })
  887. }
  888. ///坐席
  889. function ZX(obj) {
  890. obj.empty();
  891. obj.append('<option selected="selected" value="">请选择</option>');
  892. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  893. "token": $.cookie("token"),
  894. }, function(data) {
  895. if(data.state.toLowerCase() == "success") {
  896. var content = data.data;
  897. $(content).each(function(i, n) {
  898. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  899. })
  900. }
  901. })
  902. }
  903. function tree() {
  904. $.get(huayi.config.callcenter_url + 'Department/GetSecondDeptList', {
  905. "token": $.cookie("token"),
  906. "iscbdw": 1
  907. }, function(result) {
  908. result = $.parseJSON(result);
  909. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  910. });
  911. }
  912. var setting1 = {
  913. data: {
  914. key: {
  915. name: "F_DeptName"
  916. },
  917. simpleData: {
  918. enable: true,
  919. idKey: "F_DeptId",
  920. pIdKey: "F_PartentId",
  921. rootPId: 0
  922. }
  923. },
  924. callback: {
  925. onClick: zTreeOnClick
  926. }
  927. };
  928. function zTreeOnClick(event, treeId, treeNode) {
  929. if(treeNode.level == 2) {
  930. $('.inps').val(treeNode.F_DeptName);
  931. $("#PID").val(treeNode.F_DeptId);
  932. $("#Dpment").val(treeNode.F_DeptName);
  933. $(".Cleans").show();
  934. }
  935. };
  936. </script>
  937. </body>
  938. </html>