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WorkYBL.html 25KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>已办理工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. height: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 60%;
  89. margin: 10% auto;
  90. background-color: #fff;
  91. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  92. border-radius: 5px;
  93. }
  94. .shade_title {
  95. padding: 0 80px 0 20px;
  96. height: 42px;
  97. line-height: 42px;
  98. border-bottom: 1px solid #eee;
  99. font-size: 16px;
  100. color: #FFFFFF;
  101. overflow: hidden;
  102. background-color: #00a1cb;
  103. border-radius: 2px 2px 0 0;
  104. position: relative;
  105. border-top-left-radius: 5px;
  106. border-top-right-radius: 5px;
  107. }
  108. .cx {
  109. display: block;
  110. }
  111. .setwin {
  112. position: absolute;
  113. right: 15px;
  114. top: 5px;
  115. font-size: 0;
  116. line-height: initial;
  117. }
  118. .setwin a {
  119. position: relative;
  120. width: 16px;
  121. height: 16px;
  122. font-size: 20px;
  123. color: #fff;
  124. }
  125. .xg i {
  126. font-size: 16px;
  127. }
  128. .hidens {
  129. display: none;
  130. }
  131. .Min-width{
  132. width: 150px;
  133. }
  134. .hidens {
  135. display: none;
  136. }
  137. .inpBox {
  138. border: 1px solid #a9a9a9;
  139. height: 27px;
  140. width: 220px;
  141. display: inline-block;
  142. position: relative;
  143. vertical-align: middle;
  144. }
  145. .addTree {
  146. background: #fff;
  147. position: absolute;
  148. width: 100%;
  149. border: 1px solid darkgrey;
  150. right: 0;
  151. top: 26px;
  152. display: none;
  153. z-index: 222;
  154. }
  155. .xl {
  156. display: inline-block;
  157. background: url(../../img/dropDown.png) no-repeat;
  158. height: 100%;
  159. background-position: center center;
  160. width: 20px;
  161. position: absolute;
  162. right: 0;
  163. top: 0px;
  164. /* background-color: #f7bc8b; */
  165. cursor: pointer;
  166. }
  167. .ztree li span {
  168. border: none;
  169. padding: 0;
  170. }
  171. .inps {
  172. width: 217px;
  173. height: 24px;
  174. outline: none;
  175. border: 0;
  176. border-image-width: 0;
  177. padding: 0;
  178. padding-left: 3px;
  179. }
  180. .xl {
  181. display: inline-block;
  182. background: url(../img/dropDown.png) no-repeat;
  183. height: 100%;
  184. background-position: center center;
  185. width: 20px;
  186. position: absolute;
  187. right: 0;
  188. top: 0px;
  189. /* background-color: #f7bc8b; */
  190. cursor: pointer;
  191. }
  192. .Cleans{
  193. display: inline-block;
  194. width: 20px;
  195. position: absolute;
  196. right: 21px;
  197. top: 5px;
  198. display: none;
  199. }
  200. </style>
  201. </head>
  202. <body class="gray-bg">
  203. <div class="daoHang clearfix">
  204. <div class="dhLeft">
  205. <sapn>
  206. <i class="syIcon"></i>位置:
  207. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  208. <a href="javaScript:;">业务监督</a>&gt;
  209. <a class="nowPosition">已办理工单</a>
  210. </sapn>
  211. </div>
  212. <div class="dhRight">
  213. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  214. </div>
  215. </div>
  216. <div class="wrapper wrapper-content">
  217. <div style="padding: 10px;" class="tj_content clearFix">
  218. <div style="padding: 10px;" class="tj_content clearFix">
  219. <div>
  220. <span>【搜索信息】</span>
  221. <div class="box_content">
  222. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  223. <tr>
  224. <th>关键字:</th>
  225. <td>
  226. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  227. </td>
  228. <th>工单号:</th>
  229. <td>
  230. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  231. </td>
  232. <th>时间:</th>
  233. <td colspan="3">
  234. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  235. </td>
  236. </tr>
  237. <tr>
  238. <th>工单状态:</th>
  239. <td>
  240. <select name="" id="state" class="select">
  241. <option selected="selected" value="">请选择</option>
  242. <option value="0">新工单</option>
  243. <option value="1">待交办</option>
  244. <option value="2">待查收</option>
  245. <option value="3">退回审核中</option>
  246. <option value="4">办理中</option>
  247. <option value="5">延时审核中</option>
  248. <option value="6">已办理</option>
  249. <option value="7">已回访</option>
  250. <option value="8">重办中</option>
  251. <option value="9">已结案</option>
  252. </select>
  253. </td>
  254. <th>工单来源:</th>
  255. <td>
  256. <select class="select_" id="source">
  257. </select>
  258. </td>
  259. <th>主题词:</th>
  260. <td>
  261. <select id="keyid" name="" class="select"></select>
  262. </td>
  263. <th>坐席:</th>
  264. <td>
  265. <select id="ZX" name="" class="select"></select>
  266. </td>
  267. </tr>
  268. <tr>
  269. <th>投诉电话:</th>
  270. <td>
  271. <input type="text" id="tel" class="Min-width" />
  272. </td>
  273. <th>投诉人:</th>
  274. <td>
  275. <input type="text" id="name" class="Min-width"/>
  276. </td>
  277. <th>主办单位:</th>
  278. <td>
  279. <div class="inpBox">
  280. <input type="text" class="inps" />
  281. <i class="Cleans fa fa-close"></i>
  282. <i class="xl xl_one"></i>
  283. <div class="addTree xlAdd">
  284. <ul id="addTreeDemo" class="ztree">
  285. </ul>
  286. </div>
  287. </div>
  288. </td>
  289. <th>类型:</th>
  290. <td>
  291. <select class="select_" id="type">
  292. </select>
  293. </td>
  294. <th></th>
  295. <td style="text-align: center;">
  296. <botton class="btns Seach">搜索</botton>
  297. <!--<botton class="btns ">导出</botton></td>-->
  298. </tr>
  299. </table>
  300. </div>
  301. </div>
  302. <div>
  303. <div style="width: 100%;padding: 10px;">
  304. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  305. <thead>
  306. <tr>
  307. <th data-checkbox="true"></th>
  308. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  309. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  310. <th data-field="DeptName" data-align="center">主办单位</th>
  311. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  312. <th data-field="UserName" data-align="center">受理人</th>
  313. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  314. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  315. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  316. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  317. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  318. </tr>
  319. </thead>
  320. <tbody class="list"></tbody>
  321. </table>
  322. </div>
  323. </div>
  324. </div>
  325. </div>
  326. <!--下载框-->
  327. <div class="t-shade lyxz">
  328. <div class="shade_k">
  329. <div class="shade_title">
  330. <span>录音播放与下载<srong class="cknum"></srong></span>
  331. <span class="setwin gbly"><a>x</a></span>
  332. </div>
  333. <div class="shade_content">
  334. <div class="Ly_box audiojs">
  335. </div>
  336. </div>
  337. </div>
  338. </div>
  339. <input type="hidden" id="PID" />
  340. <input type="hidden" id="Dpment" />
  341. </div>
  342. <script src="../css/laydate/laydate.js"></script>
  343. <script src="../My97DatePicker/WdatePicker.js"></script>
  344. <script src="../js/zTree/jquery.ztree.core.js"></script>
  345. <script>
  346. $(document).ready(function() {
  347. load();
  348. LY($("#source"));
  349. LB($("#type"));
  350. ZT($("#keyid"));
  351. ZX($("#ZX"));
  352. tree();
  353. laydate.skin('blue');
  354. laydate({
  355. elem: '#starttime',
  356. event: 'focus'
  357. });
  358. laydate({
  359. elem: '#endtime',
  360. event: 'focus'
  361. });
  362. ///搜素
  363. $(".Seach").click(function() {
  364. load();
  365. })
  366. $('.inps').focus(function() {
  367. $('.xlAdd').css('display', 'block')
  368. })
  369. $('.xl').click(function() {
  370. if($('.xlAdd').css('display') == 'block') {
  371. $('.xlAdd').css('display', 'none')
  372. } else {
  373. $('.xlAdd').css('display', 'block')
  374. }
  375. })
  376. $('.addTree').mouseleave(function() {
  377. $(this).css('display', 'none')
  378. })
  379. $(".Cleans ").click(function(){
  380. $('.inps').val("");
  381. $("#PID").val("");
  382. $("#Dpment").val("");
  383. })
  384. });
  385. //关闭录音弹出
  386. $(".gbly").click(function() {
  387. $(".lyxz").removeClass("cx");
  388. $('audio')[0].pause();
  389. });
  390. $("#orderlist").on("click-row.bs.table", function(e, row, ele) {
  391. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  392. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  393. });
  394. //获取查询信息
  395. function load() {
  396. //先销毁表格
  397. $('#orderlist').bootstrapTable('destroy');
  398. //初始化表格,动态从服务器加载数据
  399. $("#orderlist").bootstrapTable({
  400. method: "get", //使用get请求到服务器获取数据
  401. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  402. contentType: "application/x-www-form-urlencoded",
  403. striped: true, //表格显示条纹
  404. pagination: true, //启动分页
  405. pageSize: 10, //每页显示的记录数
  406. pageNumber: 1, //当前第几页
  407. pageList: [10, 20, 50, 100], //记录数可选列表
  408. search: false, //是否启用查询
  409. showColumns: false, //显示下拉框勾选要显示的列
  410. showRefresh: false, //显示刷新按钮
  411. sidePagination: "server", //表示服务端请求
  412. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  413. //设置为limit可以获取limit, offset, search, sort, order
  414. queryParamsType: "undefined",
  415. queryParams: function queryParams(params) { //设置查询参数
  416. var param = {
  417. page: params.pageNumber,
  418. pagesize: params.pageSize,
  419. workid: $("#wids").val(),
  420. state: $("#state").val(), //=工单状态
  421. type: $("#type").val(), //=工单类型
  422. bigtype: $("#bigtype").val(), //=大类别
  423. smalltype: $("#smalltype").val(), //=小类别
  424. key: $("#key").val(), //=关键字
  425. tel: $("#tel").val(), //=客户电话
  426. name: $("#name").val(), //=客户名称
  427. usercode: $("#ZX").val(), //=坐席工号
  428. keyid: $("#keyid").val(), //=关键词id
  429. source: $("#source").val(), //=来源&
  430. starttime: $("#starttime").val(), //=开始时间
  431. endtime: $("#endtime").val(), //=结束时间
  432. deptid:$("#PID").val(),
  433. type:$("#type").val(),
  434. tab: 4,//待处理
  435. token: $.cookie("token")
  436. };
  437. return param;
  438. },
  439. onLoadSuccess: function(data) { //加载成功时执行
  440. // layer.msg("加载成功");
  441. //console.log(data);
  442. },
  443. onLoadError: function() { //加载失败时执行
  444. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  445. }
  446. });
  447. }
  448. //状态
  449. function States(val,row) {
  450. var html = '';
  451. switch(val + '') {
  452. case '0':
  453. html = '新工单';
  454. if(row.F_IsReturn==1){
  455. html = '新工单(回退)';
  456. }
  457. break;
  458. case '1':
  459. html = '待交办';
  460. break;
  461. case '2':
  462. html = '待查收';
  463. break;
  464. case '3':
  465. html = '退回审核中';
  466. break;
  467. case '4':
  468. html = '办理中';
  469. break;
  470. case '5':
  471. html = '延时审核';
  472. break;
  473. case '6':
  474. html = '已办理';
  475. break;
  476. case '7':
  477. html = '已回访';
  478. break;
  479. case '8':
  480. html = '重办中';
  481. break;
  482. case '9':
  483. html = '已结案';
  484. break;
  485. }
  486. return html;
  487. }
  488. //时限
  489. function OverTime(val,row){
  490. if(val==1){
  491. return '<div class="" style="cursor: pointer;">' +
  492. '<span class="Greens">'+row.GapTime+'</span>'+
  493. '</div>';
  494. }else if(val==2){
  495. return '<div class="" style="cursor: pointer;">' +
  496. '<span class="Yellows">'+row.GapTime+'</span>'+
  497. '</div>';
  498. }else if(val==3){
  499. return '<div class="" style="cursor: pointer;">' +
  500. '<span class="Reds">'+row.GapTime+'</span>'+
  501. '</div>';
  502. }
  503. }
  504. //办理时限
  505. function BanTime(val){
  506. if(val){
  507. var time=val.substring(0,val.indexOf(' '));
  508. return '<div class="" style="cursor: pointer;">' +
  509. '<span>'+time+'</span>'+
  510. '</div>';
  511. }
  512. }
  513. //音频
  514. function setCode(val,row) {
  515. if(!row.F_IsProtect&&val) {
  516. return '<div class="imgs" style="cursor: pointer;">' +
  517. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  518. '</div>';
  519. } else {
  520. return '';
  521. }
  522. }
  523. function GetCont(val) {
  524. if(val) {
  525. var str = '<div '
  526. if(val.length > 10) {
  527. str = str + ' title="' + val + '" ';
  528. val = val.substr(0, 10) + "...";
  529. }
  530. return str + '>' + val + '</div>';
  531. } else {
  532. return '';
  533. }
  534. }
  535. //操作
  536. function Dispose(val, row) {
  537. var Rows = row.Buttons;
  538. var html = '';
  539. for(var i = 0; i < Rows.length; i++) {
  540. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  541. if(html1) {
  542. html1 = html1.replace("data", val);
  543. }
  544. html += html1;
  545. }
  546. return html;
  547. }
  548. //查看详情
  549. function ckxq(str) {
  550. layer.open({
  551. type: 2,
  552. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  553. title: '工单详情',
  554. area: ['85%', '80%'], //宽高
  555. });
  556. }
  557. //编辑
  558. function bj(str) {
  559. layer.open({
  560. type: 2,
  561. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  562. title: '编辑工单',
  563. area: ['96%', '80%'], //宽高
  564. });
  565. }
  566. //删除
  567. function move(str) {
  568. layer.confirm('确定删除工单?', {
  569. btn: ['是', '否'] //按钮
  570. }, function() {
  571. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  572. ids: str,
  573. token: $.cookie("token")
  574. }, function(result) {
  575. result = JSON.parse(result);
  576. if(result.state.toLowerCase() == "success") {
  577. layer.msg("删除成功");
  578. load();
  579. }
  580. })
  581. });
  582. }
  583. //提交
  584. function tj(str) {
  585. layer.confirm('确定要提交工单么?', {
  586. btn: ['确定', '取消'] //按钮
  587. }, function() {
  588. //请求后台数据
  589. /*发送请求*/
  590. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  591. ids: str,
  592. token: $.cookie("token")
  593. }, function(result) {
  594. result = JSON.parse(result);
  595. if(result.state.toLowerCase() == "success") {
  596. layer.msg("提交成功");
  597. load();
  598. }
  599. })
  600. });
  601. }
  602. //交办
  603. function jb(str) {
  604. layer.open({
  605. type: 2,
  606. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  607. title: '工单交办',
  608. area: ['87%', '80%'], //宽高
  609. });
  610. }
  611. //领导批示
  612. function lader(str) {
  613. layer.open({
  614. type: 2,
  615. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  616. title: '领导批示',
  617. area: ['60%', '80%'], //宽高
  618. });
  619. }
  620. //市长批示
  621. function city(str) {
  622. layer.open({
  623. type: 2,
  624. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  625. title: '领导批示',
  626. area: ['60%', '80%'], //宽高
  627. });
  628. }
  629. //办理
  630. function bl(str) {
  631. layer.open({
  632. type: 2,
  633. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  634. title: '办理工单',
  635. area: ['60%', '80%'], //宽高
  636. });
  637. }
  638. //督办
  639. function Supervision(str) {
  640. layer.open({
  641. type: 2,
  642. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  643. title: '督办',
  644. area: ['60%', '80%'], //宽高
  645. });
  646. }
  647. //督查
  648. function Supervision_(str) {
  649. layer.open({
  650. type: 2,
  651. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  652. title: '监察',
  653. area: ['60%', '80%'], //宽高
  654. });
  655. }
  656. //强制结案
  657. function StrongLawsuit(str) {
  658. layer.open({
  659. type: 2,
  660. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  661. title: '强制结案',
  662. area: ['60%', '80%'], //宽高
  663. });
  664. }
  665. //回退BackDtail
  666. function BackDtail(str) {
  667. layer.open({
  668. type: 2,
  669. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  670. title: '工单回退',
  671. area: ['60%', '80%'], //宽高
  672. });
  673. }
  674. //查收
  675. function cs(str) {
  676. layer.confirm('确定要查收?', {
  677. btn: ['是', '否'] //按钮
  678. }, function() {
  679. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  680. workorderid: str,
  681. token: $.cookie("token")
  682. }, function(result) {
  683. result = JSON.parse(result);
  684. if(result.state.toLowerCase() == "success") {
  685. layer.msg("查收成功");
  686. load();
  687. }
  688. })
  689. });
  690. }
  691. //收回
  692. function sh(str) {
  693. layer.confirm('确定要回收?', {
  694. btn: ['是', '否'] //按钮
  695. }, function() {
  696. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  697. workorderid: str,
  698. token: $.cookie("token")
  699. }, function(result) {
  700. result = JSON.parse(result);
  701. if(result.state.toLowerCase() == "success") {
  702. layer.msg("回收");
  703. load();
  704. }
  705. })
  706. });
  707. }
  708. //强制回收
  709. function recycles() {
  710. layer.confirm('确定要强制退回吗?', {
  711. btn: ['是', '否'] //按钮
  712. });
  713. }
  714. //退回申请
  715. function th(str) {
  716. layer.open({
  717. type: 2,
  718. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  719. title: '申请退回工单',
  720. area: ['60%', '80%'], //宽高
  721. });
  722. }
  723. //审核退回申请
  724. function shth(str) {
  725. layer.open({
  726. type: 2,
  727. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  728. title: '审核退回申请',
  729. area: ['60%', '80%'], //宽高
  730. });
  731. }
  732. //办理
  733. // function th(str) {
  734. // layer.open({
  735. // type: 2,
  736. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  737. // title: '办理工单',
  738. // area: ['35%', '30%'], //宽高
  739. // });
  740. // }
  741. //申请延时
  742. function ys(str) {
  743. layer.open({
  744. type: 2,
  745. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  746. title: '申请延时',
  747. area: ['60%', '80%'], //宽高
  748. });
  749. }
  750. //审核申请延时
  751. function shys(str) {
  752. layer.open({
  753. type: 2,
  754. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  755. title: '审核延时申请',
  756. area: ['60%', '80%'], //宽高
  757. });
  758. }
  759. //诉求回访
  760. function hf(str) {
  761. layer.open({
  762. type: 2,
  763. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  764. title: '工单回访',
  765. area: ['60%', '80%'], //宽高
  766. });
  767. }
  768. //重办工单
  769. function cb(str) {
  770. layer.open({
  771. type: 2,
  772. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  773. title: '重办工单',
  774. area: ['60%', '80%'], //宽高
  775. });
  776. }
  777. //结案
  778. function Lawsuit(str) {
  779. layer.open({
  780. type: 2,
  781. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  782. title: '诉求单结案',
  783. area: ['60%', '80%'], //宽高
  784. });
  785. }
  786. $('.Appeal').click(function() {
  787. layer.open({
  788. type: 2,
  789. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  790. title: '新增诉求',
  791. area: ['85%', '80%'], //宽高
  792. });
  793. })
  794. //上传文件
  795. function upload() {
  796. if(document.getElementById("upFile").files.length > 0) {
  797. var formData = new FormData();
  798. formData.append("upFile", document.getElementById("upFile").files[0]);
  799. formData.append("token", $.cookie("token"));
  800. $.ajax({
  801. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  802. type: "POST",
  803. data: formData,
  804. /**
  805. *必须false才会自动加上正确的Content-Type
  806. */
  807. contentType: false,
  808. /**
  809. * 必须false才会避开jQuery对 formdata 的默认处理
  810. * XMLHttpRequest会对 formdata 进行正确的处理
  811. */
  812. processData: false,
  813. success: function(result) {
  814. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  815. $("#upFile").change(function() {
  816. upload();
  817. });
  818. var r = $.parseJSON(result);
  819. if(r.state.toLowerCase() == "success") {
  820. $(".fjnr").text(r.data);
  821. $("#scfj").show();
  822. }
  823. }
  824. });
  825. } else {
  826. layer.confirm('请上传文件!', {
  827. btn: ['确定']
  828. });
  829. }
  830. }
  831. //来源
  832. function LY(obj) {
  833. obj.empty();
  834. obj.append('<option selected="selected" value="">请选择</option>');
  835. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  836. "token": $.cookie("token"),
  837. id: 1
  838. }, function(data) {
  839. if(data.state.toLowerCase() == "success") {
  840. var content = data.data;
  841. $(content).each(function(i, n) {
  842. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  843. })
  844. }
  845. })
  846. }
  847. //类别
  848. function LB(obj) {
  849. obj.empty();
  850. obj.append('<option selected="selected" value="">请选择</option>');
  851. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  852. "token": $.cookie("token"),
  853. id: 2
  854. }, function(data) {
  855. if(data.state.toLowerCase() == "success") {
  856. var content = data.data;
  857. $(content).each(function(i, n) {
  858. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  859. })
  860. }
  861. })
  862. }
  863. // 主题
  864. function ZT(obj) {
  865. obj.empty();
  866. obj.append('<option selected="selected" value="">请选择</option>');
  867. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  868. "token": $.cookie("token"),
  869. id: 3
  870. }, function(data) {
  871. if(data.state.toLowerCase() == "success") {
  872. var content = data.data;
  873. $(content).each(function(i, n) {
  874. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  875. })
  876. }
  877. })
  878. }
  879. ///坐席
  880. function ZX(obj) {
  881. obj.empty();
  882. obj.append('<option selected="selected" value="">请选择</option>');
  883. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  884. "token": $.cookie("token"),
  885. }, function(data) {
  886. if(data.state.toLowerCase() == "success") {
  887. var content = data.data;
  888. $(content).each(function(i, n) {
  889. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  890. })
  891. }
  892. })
  893. }
  894. function tree() {
  895. $.get(huayi.config.callcenter_url + 'Department/GetSecondDeptList', {
  896. "token": $.cookie("token"),
  897. "iscbdw": 1
  898. }, function(result) {
  899. result = $.parseJSON(result);
  900. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  901. });
  902. }
  903. var setting1 = {
  904. data: {
  905. key: {
  906. name: "F_DeptName"
  907. },
  908. simpleData: {
  909. enable: true,
  910. idKey: "F_DeptId",
  911. pIdKey: "F_PartentId",
  912. rootPId: 0
  913. }
  914. },
  915. callback: {
  916. onClick: zTreeOnClick
  917. }
  918. };
  919. function zTreeOnClick(event, treeId, treeNode) {
  920. if(treeNode.level == 2) {
  921. $('.inps').val(treeNode.F_DeptName);
  922. $("#PID").val(treeNode.F_DeptId);
  923. $("#Dpment").val(treeNode.F_DeptName);
  924. $(".Cleans").show();
  925. }
  926. };
  927. </script>
  928. </body>
  929. </html>